El vuelo estuvo excelente. La gente de JAL es muy especial. La próxima vez volveré a volar con ellos.
Desventajas: "The flight was fantastic. It was a long flight but the flight attendants took excellent care to keep us comfortable."
Desventajas: "Boarding took forever and flight was delayed"
Ventajas: "Typical JAL, nearly everything was fantastic."
Desventajas: "I don't think it could be made better but legroom on this flight was cramped. Certain planes in the JAL fleet have really cramped legroom and uncomfortable seats."
Ventajas: "Crews were amazing."
Ventajas: "Food was good. Good leg room. Smooth flight."
Ventajas: "Jamás había estado en un asiento de clase económica tan cómodo y que el servicio fuera de clase superior."
Desventajas: "Todo excelente !"
Ventajas: "I have flied to and from Japan many times with many different airlines. This flight was my favorite."
Ventajas: "JAL is hands above any of the American airlines....so polite, helpful, diligent and graceful. Food much better as well, and newer planes."
Ventajas: "FA service with a smile. All pleasant and nice to deal with. Windows are button controlled."
Desventajas: "Economy meal is not that great. Boarding should be by zone or by seat number."
Ventajas: "The staff are very friendly and accommodating. The food is superb. Although, our trip is long it doesn't seem like because of the great service."
Ventajas: "Was spacious due to flight being in the middle of the week and tasty food."
Desventajas: "Wish there were food. Was hungry after long flight."
Ventajas: "Excellent and original Japanese meals"
Ventajas: "I liked everything with JAL. Seats are comfortable, good food, excellent service."
Ventajas: "I love everything from JAL"
Ventajas: "Great crew, good food selection."
Desventajas: "Everything was good"
Ventajas: "Excellent food. Lots of food, drinks. Comfortable plane."
Ventajas: "From check in to final destination, customer service to amenities, Japan Airlines exceeded my expectations in every regard."
Desventajas: "The flights were everything I expected and more."
Ventajas: "Great service and terrific vegan meals served. Facilities were clean and personnel were very helpful and provided terrific service to the passengers."
Ventajas: "The airplane is clean, toilets are super nice! Service is very good, legroom is adequate. I like the rice dishes on board. Overall, excellent."
Ventajas: "Crews are very polite and willing. They During the entire 13 hours flight, they continued serving drinks and snacks. I have not seen such services on the other airlines."
Desventajas: "The movies were not the first run ones."
Desventajas: "Plane was very hot"
Ventajas: "What a terrific airline. Polite service, great food, comfortable seats and a clean plane. So much better than US airline companies."
Ventajas: "I was accompanying my 92 year old mkm, flight attendants were so helpful in every way."
Desventajas: "Pre-checking online needs improvement. I was unable to do it and speaking to JAL was difficult; no one was answering the phone."
Ventajas: "The workers are always wonderful."
Desventajas: "Food was not as good as in the passed."
Ventajas: "Flight crew was very professional and courteous. The food was excellent! It was like eating at an awesome Japanese restaurant! There were toothbrush kits w/small tubes of toothpaste in the bathrooms, which was a nice touch. Bathrooms were very clean. Entertainment was very good and had many choices. Would love to fly them again any chance I get! Probably the best flight experience I've ever had."
Ventajas: "leg space was better than with other companies"
Ventajas: "cost performance"
Desventajas: "non-flat seat"
Ventajas: "The most polite and attentative flight attendants and great food options."
Ventajas: "Food was pretty good."
Desventajas: "There were so many people who walk around an aisle but the flight attendant didn't control them. They kept pushing my seat and hit. I was so uncomfortable."
Ventajas: "Cabin attendants were nice. I got sore throat so I asked some items, like water or candies. Then they served me them nicely."
Ventajas: "very friendly and very helpful from checkin in to departing"
Desventajas: "some flt attendants didnt speak english or they didnt understand what i was saying. (but it was fine, i was flying on a Japanese airline and didnt expect them to speak english."
Ventajas: "The main entree was excellent."
Ventajas: "Finally arriving"
Desventajas: "AA waited 4-hours to cancel the flight with 24-hours to the next flight.. Breakfast voucher didn't cover a third of the cheapest breakfast in the hotel where I was sent for the night. Even the flight the next day, sunny, was delayed."
Ventajas: "El vuelo partió y llego según lo programado. Se puede usar wifi, lo cual ayuda mucho a tener un mejor entretenimiento a bordo, asi que pude hablar con mi familia y amigos, y usar mi spotify. Las horas se fueron volando ;)"
Desventajas: "La comida pudo ser mejor. No es que estuviera mal, pero esperaba un poco más de JAL."
Ventajas: "Staff amable."
Desventajas: "El staff no ponía orden ni apoyaba a los pasajeros al momento del abordaje, por lo que se comenzó a hacer una fila grande, no dejando pasar a la gente a sus asientos."
Ventajas: "Me gustó la puntualidad de la aerolínea y también el trato que se me brindó. El staff de vuelo siempre es muy amable y atento."
Ventajas: "El staff de American Airlines también fue muy amable. Siempre con una sonrisa y buen trato a pesar de las 11 horas y media de vuelo."
Desventajas: "The movie selection, my electrical outlet didn't work and they took my phone away from me to charge it in economy plus but did not allow me to come with my phone. The food wasn't very good either."
Ventajas: "I loved the crew, for the most part the food, and the large screen to."
Desventajas: "The bed was uncomfortable, in that the arm rests disappear when you lay flat the bed. A petty thing since at least it was business class, but without taking pillows from empty seats it was uncomfortable when lying on one's side and nowhere to put arms."
Ventajas: "Service was excellent - Flight attendants were friendly and professional."
Ventajas: "We had a 4 hour delay due to maintenance, so many of us missed connecting flights in Tokyo. But the airline put us up in a hotel and gave us meals, so I had a nice bonus day to see the city. The flight itself was very pleasant, with the cleanest bathrooms I've ever seen on a long flight and plenty of food and drink."
Ventajas: "checking in at chicago ohare ord was a nightmare.there were only 12 of us in line yet the wait exceeded 1 hour , we watched as the airlines next to us processed well over 150 passenger's while the japan airline moved slower than snail sex. it was painfully beyond slow."
Ventajas: "Food was good, entertainment was plentiful. One of the best flights I've ever been on."
Desventajas: "Not a big deal, but I needed to borrow a pen and the flight staff hardly had any."
Ventajas: "Everything! JAL ground crew, airline crew, their service is excellent. The interior of the airplane looked nice."
Desventajas: "It could use more games for children"
Ventajas: "Food, comfortable, choice of entertainment"
Ventajas: "everything! especially this one very cute flight attendant, I loved her."
Desventajas: "All was great, no complaints!"
Ventajas: "Plane service was good, comfortable, punctual and ahead of schedule"
Desventajas: "Food was ok,"