Ventajas: "Fast boarding. Early arrival. Comfortable seat."
Desventajas: "I had to ask 3 times for an arrival card from the crew. Bread was dry. There should have been a breakfast served prior to landing, but no food service after 1 a.m. though flight arrived at 7:40 a.m. Timing of meals was not convenient for me at all. They wake you up at 1 a.m. for your main dinner. I would have preferred to sleep until 5 a.m. then have a good breakfast. The amenity kit in Business Class was substandard when compared to other airlines"
Ventajas: "The crew professional and friendly"
Desventajas: "The food was rather bland and did not live up to my expectations"
Desventajas: "We missed the smile and quality service liked before. Food quality is just okay. Timeliness for departure/arrival was excellent."
Ventajas: "Crew very attentive but not intrusive. Food very good."
Desventajas: "I did not find much to watch on entertainment system. Have to get crew to assemble flat bed, a bit of a nuisance. Also to turn it back into a chair."
Ventajas: "Crew was amazing"
Ventajas: "Flight time shorter than scheduled. Food good. Crew great."
Desventajas: "Somewhat limited recent release movies compared to Emirates."
Ventajas: "Amazing crew and service. My kids were well looked after in business class even though my 2 year old was a little sick. Book the cook meal was excellent and great entertainment options. Seat was enormous!"
Desventajas: "Nothing significant!"
Ventajas: "Same as above on SIN-BKK"
Desventajas: "Next time in B787 Dreamliner"
Ventajas: "Amazing services and foods"
Desventajas: "The business class seat was great"
Ventajas: "Food, Entertainment."
Desventajas: "Harder than usually landing"
Ventajas: "I like everything in Singapore airlines"
Ventajas: "Great seats and efficient service all round."
Ventajas: "Extra touches and super pleasant and courteous staff."
Ventajas: "The economy section of the upper deck of the A380 is great!"
Desventajas: "Please don’t use just fly.com ever. They cancelled my tkt and never accommodated a new one"
Desventajas: "No entertaining at all, only old movies. The seats are very tight. There was a guy snoring during the flight keeping everybody awake. The breakfast was mediocre, just a a bun with fruit"
Ventajas: "One of the best flights I’ve been on. The seats are spacious and the crew are very friendly"
Desventajas: "Reclining seats tend to make me caustaphonic with the limited space"
Ventajas: "Entertainment system"
Desventajas: "Uncomfortable seats with no space, arrival at last gate"
Ventajas: "Me tiraron un vaso de gaseosa arriba y la actitud de todo el personal a bordo fue sobresaliente. Más allá del accidente me regalaron 75 usd para gastar en el catálogo a bordo."
Ventajas: "Excellent service and attitude from ALL crew! Roomy premier economy!"
Ventajas: "Very attentive, great food, quality aircraft"
Desventajas: "Hostesses not so pleasant"
Desventajas: "In spite of ordering vegetarian food, was offered a non-vegetarian option and was told that is Asian vegetarian. Food quality was bad too."
Ventajas: "The serivce was amazing. Also it was clean and the food was great."
Ventajas: "Great set up with two seats, window and aisle"
Ventajas: "Premium economy"
Desventajas: "My flight was delayed by 2 hours so I missed my connecting flight in Singapore. There was a huge queue of people who missed their connecting flight cos of an accident in the runway. The airline did nothing to prepare for this situation. It took hours to get another flight organised, communication was non existent and refreshments took ages to come. Airline didn't help with finding a hotel for stranded passengers."
Ventajas: "United miles."
Desventajas: "Entertainment very poor, no selection, I took the flt in Jan and the movies and selection was sane in Feb. Bad. Food was so so."
Ventajas: "Seats, crew"
Desventajas: "Nothing else other than above"
Ventajas: "crew was very polite and cheerful."
Ventajas: "Las aerolíneas asiáticas que he probado son excelentes de todo a todo. Gran servicio y atención al cliente."
Ventajas: "I like the personal TV, my foot rest and water holder frequent water serve,"
Desventajas: "For me coffee is too strong, and I like the food on the way to Tokyo better than on the way back to LA"
Ventajas: "Efficient courteous and attractive crew. Good food drink selection and great entertainment system."
Desventajas: "Unfortunately the plane was an older 777-200 with smaller TV screens but otherwise fine."
Ventajas: "Crews are truly nice and patient"
Desventajas: "Crews are very nice, food are not really good"
Ventajas: "Awesome comfort, infotainment, service and food. Was amazed at the value for an economy flight - much better than BA & United in every way."
Ventajas: "Hard to find lounge for bclass users"
Ventajas: "Staff were awesome. given that my wife and son both had food poisoning."
Desventajas: "But we were meant to fly on an A380. This was an A320. Nowhere near the same legroom. Less entertainment options. No USB charging."
Ventajas: "Made Econ class feel like biz :)"
Ventajas: "Excellent crew, efficient processes and overall relaxing"
Desventajas: "Old business class hard product. Seats can't be adjusted much and the bed is too short due to small head- and footwell."
Ventajas: "Excelente y cálido servicio en el mostrador de facturación en Manila. Comida bastante aceptable para clase turista. Acceso gratis a sala vip en Changi, con oportunidad de tomar una ducha antes de embarcar en el vuelo largo a Barcelona. Las azafatas son adorables."
Desventajas: "La calidad del sonido del sistema de entretenimiento a bordo no es buena. Hay mal contacto entre las tomas del asiento y los auriculares."
Ventajas: "La cordialidad, el trato, el servicio, el avión, la limpieza. Un vuelo muy agradable y que recomendaría siempre."
Desventajas: "Que para ofrecer los servicios comerciales si hablaban español, para el resto de servicios no, aunque fueron muy atentos."
Ventajas: "1. Clean. 2. Punctual. 3. Coke Zero."
Ventajas: "Lots of movie and game options"
Desventajas: "Staff was slow to tend to my needs (i.e. Water), continually bumped into my shoulder or leg. Would not accommodate moving my seat next to my wife's because a couple wanted to have an entire row to themselves. Very frustrating"
Ventajas: "Excellent service by SingaporeAirlines. Nothing more to ask for... everything was very good."
Desventajas: "the food I pre-ordered wasn't available in one of the meals (premium economy class)"
Ventajas: "No issues great airline"
Desventajas: "All good"
Ventajas: "Singapore airlines is one of the best in the world"
Desventajas: "Flight and crew perfect"
Desventajas: "Had a 14hr layover and you do not compisate for hotel room. Most uncomfortable day of my life."
Ventajas: "My baggage got damaged during journey. Normally airlines are prompt in handing such issues. In this case, ground staff tried to brush me off saying this is not big deal. When I convinced them that exposed metal strip can result into injury and big claim agains them, they suggested writing email with pictures to the airline. Now I got s call from airline, they will try to repair the bag, again a first in my experience. Keeping fingers crossed."
Desventajas: "Handling baggage damage issues."
Desventajas: "The food tasted good and was fresh, however, the presentation was a bit stodgy."
Ventajas: "Very helpful in getting on board luggage stowed, attractive interior"
Desventajas: "Scheduling was poor (turned up lighting far early than needed) and made too many and too loud of general announcements through the night for an overnight flight."
Ventajas: "The crew was lovely"
Ventajas: "Everything. Air NZ has the best Premium Economy class in the sky."
Desventajas: "All good."
Ventajas: "Business class lay-flat seats and a private cubby."
Desventajas: "Boarding required a bus ride to a distant terminal rather than direct boarding from the terminal."
Ventajas: "Their plane"
Ventajas: "Kind staff, long flight but the attendant were super kind"
Desventajas: "Basic flight with no frills"
Ventajas: "Premium Economy had plenty of legroom. Food service was comparable to business class."
Ventajas: "The entertainment was excellent and so was the food."
Desventajas: "Perfect flight. Delicious meals. Great crew."
Desventajas: "Superb airline"
Desventajas: "Suuuppppeerrrr delayed and I didn’t feel that an empty middle seat to be considered business class on my2nd leg from London to Munich."
Ventajas: "Friendly crew"
Desventajas: "Pity that a light meal wasn’t served fir free but understand because of low price"
Ventajas: "same as above"
Desventajas: "same as above. Along with attmpeting to get boarding passes in LAX staff could not do in IAD was unpleasant as lady kept asking for boarding passes then said she needs a print of the intineray"
Ventajas: "Service is great"
Desventajas: "Had to make a stop at Invercargill to recharge fuel, flight got delayed"
Ventajas: "Buena variedad de películas"
Desventajas: "El avión salió cuatro horas tarde. Estuvimos una hora y media, después de abordar, esperando al segundo piloto."
Ventajas: "United flight crew was good. Check in was good and on time. Flight arrived early, smooth flight and landing was smooth."
Desventajas: "Recheck through LA TSA to domestic flight with United, was further hassle, might as well get naked to get through. Seat recline, too limiting (not asking much, just a bit further back). Pretzels were stale. Cabin crew seemed more friendly with dead heading pilots than passengers."
Ventajas: "The crew were friendly."
Desventajas: "I was charged $120 for baggage to fly 3 hours from NZ to Australia, when there was no mention of it when I purchased and no indication of these fees in the booking info."
Ventajas: "Excelente todo!"
Ventajas: "Fantastic selection of entertainment, friendly crew, and tasty food. I’ve enjoyed flying with Air New Zealand!"
Desventajas: "The lumbar support in the seats is quite inadequate."
Ventajas: "No bags on an international flight?! I had to pay $375 for 3 bags. Last minute changes with a layover, instead of a 3 hr flight it was a 6 hr flight and NO FOOD not even available to purchase.... very confusing very disappointed...."
Ventajas: "Entertainment options were of great variety and easy to use"
Desventajas: "Charged us for baggage, even though the flight was international and clearly stated on their website international flights included baggage. Had to pay more than we paid for our flights just to check a bag."
Desventajas: "bummed I couldn't even opt in or purchase wifi. being self-employed and having such long flight - its just a missed opportunity. the screens were hard to even see. it just kind of felt like an old, dirty airline."
Ventajas: "I paid $100 to "upgrade" to what was called premium, but I did not get a premium seat, and discerned no benefit. Wtf is this?"
Desventajas: "paid $100 to "upgrade" to what was called premium, but I did not get a premium seat, and discerned no benefit. Wtf is this?"
Desventajas: "Check In Issues related to code share flight"
Ventajas: "Good thing, we got there."
Desventajas: "The flight attendants did nothing and told us we had to buy water. Really?? We were over charged for our baggage by a long shot. You sell cheap flights but by the time you pay for bags it is no longer a deal."
Ventajas: "Boarding best I've ever done"
Desventajas: "Food was airplane food why can't they do better"
Ventajas: "We were allowed to check one bag for free...that's awesome. And we were provided with two full meals on the flight, more food than we could eat. And even a complimentary alcoholic drink! Great selection of movies. New Zealand Air is one of the best flying experiences I've had"
Ventajas: "The crew was very nice, and I loved the entertainment options."
Ventajas: "We did not use the food or entertainment"
Desventajas: "Just a bit cramped"
Ventajas: "The service was very nice. The food was good. The entertainment choices were good as well."
Desventajas: "The seating was to crowded, you could tell that an extra seat was added in the middle section. What was once three seats was now four. Very disapointing. A deal breaker for long flights."
Desventajas: "Lo perdí"
Ventajas: "everythign aboht the trip was great"
Ventajas: "REally liked the plane, crew, and accommodations."
Desventajas: "Our flight from Rarotonga was 2.5 hours late, causing us to leave Rarotonga at 2:40 AM ! The flight and crew were wonderful, but we were exhausted as sleep time was cut short because of the lateness of the flight."
Ventajas: "When booking, we were unable to choose our seating hence we were not sitting together. At the airport we asked if there was a way they could put the three of us together. Air New Zealand was able to accommodate our request. It was a 12 hour flight. We were very grateful."
Ventajas: "Flight had gluten free meals. Crew was professional"
Desventajas: "45 minutes late so missed connecting flight. While anz booked me on the next flight, international flights shouldn't be that late"
Ventajas: "Very friendly and frequent service while in-flight. It was great having my own monitor built into the seat to watch available movies or tv shows I wanted to for the duration of the flight. Flight attendants would walk the aisles every two hours and offer water to everyone. I had never flown Air New Zealand before, but now it's one of my top airlines."
Desventajas: "The only complaint would be that there was no in-flight wifi available onboard."
Desventajas: "Airplane to cold. Had to wear a sweatshirt and cover up with a blanket the whole flight."
Ventajas: "great flight attendants who really seem like they want to be flying. The economy seats are better than most other airlines. I will always check to see if Air NZ flys to the destination I'm going. They are classy."
Ventajas: "Generally like the airline, and Auckland airport. The crew onboard was great, but the guy that helped me check in, and the guy that took my money for the extra rad fee were rude and bad with communicating with both me and each other. Seemed a bit clueless really."
Desventajas: "That I got charged $140 extra to check a bag even though it all fit under my allowed weight. Very unhappy about that."
Ventajas: "Crew was very friendly. Boarding and replanting was smooth and efficient."
Desventajas: "Seats were tiny. Arm rests did not rise. Seats barely tilted back. You had to fight with the touch screen entertainment system to get it to do anything. Also it seemed like we sought out the most turbulent altitude possible."
Ventajas: "The flight was comfortable. The crew was friendly it was a smooth flight the food was good and I enjoyed the snacks also."
Desventajas: "There was't anything I didn't like I thought it was all good"
Ventajas: "Great entertainment system with lots of selections. Electrical outlets and USB port also great amenities"
Desventajas: "I am a small person and found the legroom to be inadequate. I paid $50 to upgrade the seats to economy plus to give us a bit more space but it wasn't any better. For a long, overseas flight, more space is needed. I had more legroom on my domestic flight with United. Also, the airline attendants for Air NZ were unpleasant and downright grumpy at times. It made a long, uncomfortable flight seem a whole lot longer."
Ventajas: "After finding it in the airport everything went extremely well. Able to find the flights and get to the gates with plenty of time. I did not have access to my email, but did see all the notices and appreciate that. Will travel with email access in the future."
Ventajas: "Large variety of entertainment options"
Desventajas: "Not enough water served frequently enough in my opinion. Hard to keep hydrated (it's a very long flight)"
Ventajas: "Great service. Food was excellent. Crew was friendly. Best transAtlantic flight experience I've had."
Desventajas: "Food was very poor. No snacks."
Desventajas: "Need a better food choice"
Ventajas: "flight was cancelled"
Desventajas: "almost missed my overseas connection"
Ventajas: "Friendly crew. Very clean cabin"
Desventajas: "Wifi wasn’t working"
Ventajas: "Entertainment choices good"
Desventajas: "Worst food offerings. Not enough food offerings for 10 hour plus flight. Poor entree quality for international flight."
Desventajas: "As expected"
Ventajas: "Crew was very good. Long flights get boring. But that’s not the airlines fault."
Desventajas: "Crew super nice"
Ventajas: "I liked the movie options and the constant attention with beverages and snacks"
Desventajas: "Everything was great!"
Ventajas: "Everything was great, easy going, aloha way."
Ventajas: "Cleanliness of the aircraft and friendliness of crew."
Desventajas: "Entertainment is not free, and you have to have your own device. The food was a very small snack for the length of the flight."
Ventajas: "Hawaiian airlines was great! Very friendly and they provided a meal and snacks from San Diego."
Ventajas: "The complimentary guava rum punch was amazing! The flight attendants were helpful and friendly. Comfortably equipped planes!"
Desventajas: "Flight was delayed, so never made it."
Desventajas: "The hot meal portion was too small. The sandwiches was tasteless."
Ventajas: "Quick flight/ luggage off quick/ inexpensive!"
Ventajas: "We are thinking of signing up for the Hawaiian Airlines Credit Card Program they handed out on the plane."
Ventajas: "Professional, on-time, good overhead space, courteous staff!"
Ventajas: "Free snack was good."
Desventajas: "15 minutes from midpoint between Hawaii and mainland plane turned 2 hrs back instead of continuing 2.5 hrs to Honolulu. Cancelled flight stuck 6 hrs in Oakland. Gate crew spent 4 hrs in near total confusion, no info provided. Direct 7 hr flight turned into 4 airports, 3 flight legs, taxi ride across San Francisco and 12 hrs late on another airline. Reason for diversion - dubious."
Ventajas: "The crew didn't refuse to give me an extra cup of ice and boarding and exiting went relatively smooth."
Desventajas: "I feel like the crew was very complacent, as if they didn't really want to be at work. Having worked for over 10 years in the hospitality industry I know how important it is to provide exaggerated service. It can be tough at times but remaining positive is key to happy customers and guests."
Ventajas: "Sufficient overhead bin space. Mostly very pleasant crew."
Desventajas: "Although airline recommends arriving two hours before flight, staff not ready for booking. One crew member a bit grumpy."
Ventajas: "No me cobraron ninguna diferencia, ya que perdi el vuelo cuando lo tenía planeado y me lo cambiaron para el siguiente día"
Desventajas: "Todo me gusto"
Ventajas: "Nice crew, comfortable seat, good temperature."
Desventajas: "Appreciated the complimentary sandwich but since I am vegetarian had to pull the meat out and basically eat a cheese sandwich. Poor selection of "free" movies - just ended up reading."
Ventajas: "HA snacks at the perfect time"
Desventajas: "2 hr layover in honolulu..."
Ventajas: "The new lie-flat seats are wonderful, the crew was truly wonderful, ipads, toiletries, all woderful - HNL to SYD was not only painless but pleasant from start to finish."
Desventajas: "As a vegan, I wish there was actually a meal I could eat. Very disappointing to have to bring my own food on the flight... Seriously. The crew could not have been more empathetic but they're not creating the menus. Come on Hawaiian - charge me more, just acknowledge we don't all eat meat, cheese and eggs."
Ventajas: "One stewardess was fantastic. I changed seats twice so a parent could sit with a child. Prices for extras was too high for us poor folk."
Desventajas: "Food wasn't very good and was not enough for a meal. Somehow this could be more substantial and a little bit of a choice."
Ventajas: "Efficient boarding, quick beverage service"
Desventajas: "It is not nice to sell a window seat that actually doesn't have a window (row 27)"
Ventajas: "Screen with usb outlet. Blanket and pillow were provided."
Desventajas: "Seats were compact and there was no available seats to change when checking in. No food or beverages beyond water we’re offered and the screen turns itself on during announcements/when approaching destination, even when turned off."
Ventajas: "The flight crew was very friendly. The complimentary beverage and snack service were outstanding. They kept on coming up and down the aisles with water bottles to refill water. It was the easiest flight to stay hydrated on that I have ever been on."
Ventajas: "Service, on time, and food"
Desventajas: "Entertainment, my seat headphone jack didn't work."
Desventajas: "Also no free movies as the trip over offered?"
Ventajas: "We need wheelchair service and the porters were first rate. The airline was more than accommodating, offered a free lunch and you can either order new movies on demand for $7.99 each or watch unlimited TV and older movies for $7.99 (which I did). I liked the value."
Desventajas: "Drink prices are steep."
Ventajas: "Crew was very nice!"
Desventajas: "It was freezing. Please carry something warm or be ready to shell out $7 for a blanket!"
Ventajas: "No A/C while on the ground and it got very very hot waiting to take off. Then no entertainment or power supple for the entire flight. I had heard many good things about this airline before, but NONE were fulfilled. Won't fly again or recommend. They could have at least offered so compensation or at least a couple of drinks."
Ventajas: "The crew was friendly, and I appreciated the in-flight meal."
Ventajas: "There was one male worker who tried to bring me extra coleslaw cause he saw the other flight attendants not offer me anything instead of a meat centered meal. I appreciated that but didn't catch his name."
Desventajas: "The workers were so rude - especially a woman named Mi. they had no vegetarian options on the plane for food and basically laughed at me when I asked for it. They had no free entertainment at all not even a movie for everyone on the main monitors. They asked for volunteers to check their bags and I volunteered and when I made a connecting flight to Kauai (final stop Oahu which is a 35 min flight) I tried to switch my flight to an earlier one because I realized That I had a four hour layover before my 35 min flight -_- and they said that I would have been able to but since I checked my carry on I couldn't. And they said it was because my bag would get there much later than me - which I was upset about but understood. Fast forward 4 1/2 hours later and I land on Oahu. My bag is sitting at the terminal because it came over on a plane that got there before me. Totally unhappy - I fly to California and back almost every month and I've never had an experience like this"
Ventajas: "Crew are friendly."
Desventajas: "Monitor not functioning properly. You have to push the touch screen several times before it start to work also have to press hard on the screen to make it work. Snacks limited to only one. At least give 2. Food was bland. No condiments to go with the food."
Ventajas: "The crew, from pilots to attendants, was extremely professional and pleasant. The airline did an excellent job turning what could've been a nightmare situation to a minor delay. Providing snacks and dinner vouchers while we waited for a new plane was a nice touch. But too many mechanical and/or electrical issues with this airline."
Desventajas: "Too many mechanical and/or electrical issues. Maintenance not up to par perhaps? Flight was delayed 2.5 hrs due to computer issues on the flight to Hawaii. Then had to suffer through an emergency landing due to hydraulic failure on the flight back to New York. Was not a fun experience watching the fuel being dumped into the ocean for an hour."
Ventajas: "Hawaii airlines offers complementary meals on their flight. The food was tasty!"
Desventajas: "No Internet and no entertainment (movies). Made the flight feel longer and uncomfortable."
Ventajas: "Crew and ease of boarding."
Desventajas: "Deplaning in Oakland"
Ventajas: "Small customer focused airport."
Desventajas: "They moved our seats, even though they were confirmed (on ticket and verbally) and we were flying with small children. When we mentioned it before boarding, there were no apologies. Luckily we were able to find some nice passengers who swapped with us on board--again with no assistance from HA."
Ventajas: "Getting off"
Desventajas: "Hot, bad food, uncomfortable seats."
Ventajas: "One small meal in 11 hours and no snacks offered. No bread rolls with the meal Everyone was hungry"
Desventajas: "Flight was delayed almost 5 hrs at end and touchdown at around 2 am Christmas day. The problem was no one from the airline seem to know or not willing to tell what was going on. It was Christmas Eve, so people naturally was upset not knowing the outcome."
Ventajas: "Everything was absolutely wonderful! Will definitely Hawaiian Airlines again!"
Desventajas: "No free movies. Purchased earbuds had poor sound quality."
Ventajas: "Nice crew"
Desventajas: "Terrible food, cramped seats, entertainment system very hard to work, kept the plane too cold"
Desventajas: "Me pareció un poco elevado los precios de las peliculas y shows que se ofrecían para entretenimiento"
Desventajas: "We found a bed bug on the flight, gave it to one of the attendants who did absolutely nothing about it. When we were leaving the plane he made a joke: "Make sure to not bring bugs into planes". That was extremely rude and unprofessional given the fact that we saw the bug as we were taking our seats in the plane. Horrible service, disgusting planes."
Ventajas: "It was a very comfortable flight with a lot of legroom and great service. Flying hawaiian is always pleasant"
Desventajas: "I liked everythhing"
Ventajas: "seat comfort"
Desventajas: "breakfast, coffee"
Ventajas: "The boarding process was easy, less hassle no extra security with lot of hassle"
Desventajas: "The seat amenities were below average. 14 hr flight with no power outlets - was surprising"
Ventajas: "Food and movies"
Desventajas: "Boarding time"
Ventajas: "Great flight, service, food and crew."
Desventajas: "Window seat.... 9A ..... no window......"
Ventajas: "Crew was responsive and friendly"
Ventajas: "The service was friendly and attentive, the food was good, the legroom was amazingly good for coach, and there were lots of good movies available. Really great all the way around."
Desventajas: "For such a long trans-oceanic flight, I am used to the cabin crew coming around with drinks on a regular basis to keep people hydrated. That didn't really happen on this flight; I had to get up twice and walk to where the crew were hanging out (in a closed-curtain area) and ask for water."
Ventajas: "Crew very nice"
Desventajas: "So cramped"
Ventajas: "- decent wine, fresh fruit, in-seat entertainment, smooth flight"
Desventajas: "- audio was buzzy, seats very thin, bathrooms not stocked with paper towels"
Desventajas: "Wifi was horrible. Selection of movies was weak."
Ventajas: "Crew was nice and friendly. Economy class seats are never super comfy, however, they were just fine."
Ventajas: "Crew was amazing, food delicious, seats comfortable"
Ventajas: "Crew and staff were very nice. I got lucky and got the whole row to myself."
Desventajas: "More space in Economy, and to have the passenger in front lift up their seat during meals. It's very hard to eat with the tray down when the person in front has their seat reclined all the way back."
Ventajas: "Para ser un vuelo corto, los asientos son cómodos"
Desventajas: "Entretenimiento a bordo Muy malo Y mejorntamaño de asientos, porque si es más tiempo, ya sería muy incómodo"
Ventajas: "Terrible experiences overall and food is very bad."
Ventajas: "Crew did their best, but that wasn't great."
Desventajas: "We pre ordered vegetarian meals for my vegetarian daughter, and the flight attendant went out of her way to mention that there was nothing ordered. Original direct flight from LAX to Sydney was delayed by almost 12 hours for "maintenance", so we were rerouted via SFO and Brisbane. 15 hours took 24"
Ventajas: "Great entertainment, food, and crew."
Ventajas: "Comfortable flight."
Desventajas: "Food and entertainment options."
Ventajas: "Snacks and the drinks are good. Boarding are pretty smooth."
Desventajas: "Dinner and breakfast are not too good. We waited for long period of time for the luggages."
Ventajas: "Friendly staff"
Desventajas: "One of the stewardesses perfume was quite overwhelming."
Ventajas: "Fantastic. the crew was very kind and professional. Food was the best airplane food I have had so far."
Desventajas: "Boarding is a gong show. Not very clear signage for premium line so there’s always a ton of people jamming up the queue"
Ventajas: "Sistema de entretenimiento moderno, comida aceptable, me llamó la atención de que son casi todos azafatos (a excepción de una única mujer)."
Desventajas: "Da la sensación de low cost."
Ventajas: "Easy boarding"
Desventajas: "All ok really"
Ventajas: "Service and attitude"
Desventajas: "Very long flight"
Ventajas: "Seat was more comfortable than I had expected."
Desventajas: "We did not get on our flight because we weren’t notified of the time change. Extremely dissatisfied with customer service and the overall airline."
Ventajas: "Service! Dinner was good, breakfast was a bit more hit and miss. Plane is quieter than most."
Desventajas: "Seats were like rocks. Business class, lay flat beds - even with the padded "sheet" they provide are abysmal. So much so that I cannot recommend the airline and will not fly them again."
Ventajas: "Food was very good and crew was excellent"
Desventajas: "As always, the seats felt too cramped"
Ventajas: "The food is excellent. The flying attendant is friendly"
Desventajas: "The plane was very late"
Desventajas: "They put me in a broken seat in business class for which I had to call a flight attendant every time I wanted to adjust it."
Desventajas: "Rigid with assigned infant seats. Would not move us to bassinet bulk head area though we would pay for it. Flight went well regardless."
Desventajas: "floor of plane not clean full of crumbs"
Ventajas: "Friendly Service and free drinks"
Desventajas: "Long flight"
Ventajas: "Good food on the plane; friendly staff."
Desventajas: "Horrible accomodations; I've never been in a flight this tight before. It was miserable the whole way. Even Southwest is roomier. I should have taken an American carrier. Space is the number one priority on a flight across the Pacific, and Qantas really doesn't understand that. I've taken Delta, American, and United across both ponds. Stick with them! After all, I can make my own food."
Ventajas: "It was a pleasant flight."
Desventajas: "I'm satisfied"
Ventajas: "easy boarding,efficient staff, lots of entertainment options, great pilot - very smooth flight and excellent landing"
Desventajas: "got stuck in middle seat, def not comfortable; crew not very cheery"
Ventajas: "Food was good and service was excellent."
Ventajas: "El personal"
Desventajas: "La comidad y la comida"
Ventajas: "Comodidad y buen trato"
Ventajas: "We were very needy due to being a large group with elderly passenger. The staff were very patient, tolerant and courteous with us"
Ventajas: "I liked the fact that there was a water refilling station so I could get water when I needed/wanted it. The people were friendly and there were lots of times when the lights remained off so that people could sleep. There weren't a lot of interruptions during the flight so people could rest or do what they wanted! I also like that Quantas is associated with American so I got a ton of miles!"
Desventajas: "My seat wouldn't stay upright so any movement made it go back, which was fine for resting but when eating or sitting up, I kept falling back. Luckily the person behind me was understanding."
Desventajas: "Flight was delayed 2 hr 30 min because of catering issues. Because of that only one hot meal for 14 hr flight. Diabetic food was the worst I ever had. My prepaid seat for extra $35 AUD wasn't available. The seat was uncomfortable and the pillow was huge - I had to put it on a floor. I am surprised why Qantas is rated #9 among best airlines for 2016. I will try to avoid Qantas in the gorier."
Desventajas: "The wheel on my bag was smashed..."
Ventajas: "Servicio, comida, comodidad, aviones nuevos"
Ventajas: "Good food great service nice and friendly staff"
Ventajas: "Such an arduous and indirect flight route and entertainment screen was non viable but always good to fly with Qantas!"
Ventajas: "Great exportable the staff was very helpful and friendly I will fly again"
Desventajas: "The reason for an OK overall is that I left a personal item on the flight. I contacted the airline an hour after my flight landed and they showed no urgency to recover my item that had a lot of value to me. If they could have pages the cleaning crew on the ground, I'm sure I would have recovered my notebook. Instead they told me to check 4 hours later. When i did check 4 hours later, they told me to check in 2-3 days. When i checked in 2-3 days they asked if I filed a report. Which I wanted to on the same day but was told not needed. Very disappointing ground services."
La atención de la tripulación estuvo buena El vuelo se atrasó unos 25 minutos
No me asistieron con la silla de rueda que se solicitó
Todo bien, tripulación genial, muy amable
Muy buena tripulación atenta y servicial, buen entrenamiento.
Las buenas atenciones del personal de delta en sti
Yo creo que todo esta bien buen servicio amable
deberían tener más opciones en los snacks que brindan
Cancelaron el vuelo y lo reprogramaron 1 semana. Agregaron una escala en Miami y cuando llegué al aeropuerto ese vuelo lo operaba Aerolíneas Argentinas y me dijeron " vos no tenes reserva " . Había 12 personas antes que yo en lista de espera en la misma situación. Tal vez con una verduleria les vaya mejor que operando una Aerolínea a Delta. Impresentables.
Mejoraría el tiempo espera para salir del avión!.
Me gustó la selección de estrenos en su streaming service. Podría mejorar la variedad de snack options y el wifi.
Desventajas: "Fue un viaje corto, entretenimiento y comida no fue indispensble pero todo bien!"
Ventajas: "Amabilidad y servicio"
Desventajas: "Entretenimiento pantallas no servían, no se escucha nada y no dan audífonos"
Desventajas: "Estuvo bien porque fue un viaje corto, gracias."
Desventajas: "Recomiendo Delta y la página de Kayak es buena y segura.. fue un excelente viaje, gracias."
Ventajas: "Me gusto casi todo"
Ventajas: "Llegó a la hora estimada"
Desventajas: "Me dejan sin palabras es una mala malicima experiencia con esta aerolínea quise cancelar mi vuelo y nadie se hizo responsable ni no tienen ningún numero de teléfono donde comunicarce el cliente que pena"
Desventajas: "Dar almohadas"
Ventajas: "todos muy amables"
Desventajas: "Puntualidad y responsabilidad"
Ventajas: "El personal muy amable y a pesar de que se retraso el vuelo todos mantuvieron la calma y lo manejaron muy bien. El asiento no está mal, es cómodo."
Ventajas: "No me gusto nada. El vuelo se retrasó. Perdimos la conexión. Nos dieron abordaje en Aeroméxico y Aeroméxico no nos dejó subir. Nadie se hacía responsable. Terrible todo. Un vuelo que salía a las 11 am de las vegas y llegaba a las 7 a México se convirtió hasta la una de la mañana. Terrible trato de"
Ventajas: "Muy puntuales."
Desventajas: "Mi asiento fue el último y no se me permitió tener otra opción."
Ventajas: "Tripulación buena .."
Desventajas: "Me cancelaron como 5 veces mi vuelo de JFK a Buffalo Nueva York... pase más de dos noches esperando en el aeropuerto y no me quisieron proporcionar una habitación de algún hotel o algo para por lo menos tomar un baño..."
Ventajas: "Buena atención, asiento normal."
Desventajas: "Incluir un refrigerio durante el vuelo"
Ventajas: "Vuelo salió a tiempo"
Desventajas: "Que avisen antes que el vuelo fue operado por otra aerolínea , no fue delta."
Ventajas: "El sistema de entretenimiento, las almohadas y cobija"
Desventajas: "La comida"
Desventajas: "Material para entretenimiento"
Desventajas: "Muy costoso el precio del equipaje. Casi 500$ por 2 maletas. El costo del vuelo a Madrid."
Ventajas: "La tripulación es la mejor."
Desventajas: "Todo muy bien"
Ventajas: "El vuelo fue de delta pero estaba operado por Aeroméxico. El personal de ambas líneas muy grosero. En especial una señorita de Aeroméxico llamada Yadira Díaz que tenía un distintivo de entrevistador literalmente me dijo que le hiciera como quisiera que ella no me iba a atender."
Desventajas: "Ambas aerolíneas (Delta y Aeroméxico) tienen que capacitar a su personal"
Ventajas: "Tripulación Excelente atención."
Desventajas: "Desastrosa atencion y asiento. Solicite que me den uno junto a mi esposa y me cambiaron a otro al fondo de tamanio menor que el usual y al lado una persona obesa que ocupaba la mitad de ese asiento. La persona que recibio nuestro equipaje nos hizo cambiar cosas de las maletas por un exceso de 0,5 kg"
Ventajas: "Todo normal."
Desventajas: "Fue un vuelo casi low cost, muy miserable los aperitivos, y ni siquiera se tomaron la molestia de entregarme un auricular a pesar se haberlo pedido. Un vuelo de cuatro horas muy aburrido."
Ventajas: "La tripulación"
Desventajas: "Control de maletas de cabina"
Ventajas: "La comida a bordo es de lo mejor y su asiento de cama plana es ideal para descansar durante el vuelo. Pude ver una muy buena película mientras cenaba."
Ventajas: "El servicio a bordo es excelente y los agentes en sala siempre estuvieron pendientes de mis necesidades. Me permitieron abordar antes ya que tengo una cirugía reciente."
Ventajas: "Rapidez del viaje y profesionalidad de los pilotos"
Desventajas: "Las opciones de comida"
Ventajas: "Todo a tiempo y los aviones de Delta muy cómodos. Lo mejor INTERNET gratis para whats app."
Desventajas: "A mi no me gusta la distancia para reclamar la maletas, la television no fuàncionaba"
Ventajas: "El abordaje muy rápido sencillo, todos los pilotos de delta siempre salen a recibir a sus pasajeros."
Desventajas: "Pasó exactamente lo mismo que en el vuelo anterior una persona ya estaba sentada en mi lugar y en esta ocasión traté de decirle, pero la pasajera me ignoró o no me entendía"
Ventajas: "Great experience, the service was the best part."
Ventajas: "LA puntualidad para abordar y despegar"
Desventajas: "Su personal no es muy amable"
Desventajas: "Lo que no me gusto que al momento de llegar a Atlanta si le dieron una silla de ruedas pero no hubo quien la llevara a la salida!!!!"