Ventajas: "Cramped seats and no beverage service. No crew interaction."
Ventajas: "Crews and their messages sounded nice but some parts sounded like it was little too much for normal passengers.; somewhat threatening or too warning ..?"
Desventajas: "Transit should be guided better, especially if it involves terminal change. It was difficult to pickup and send the luggages as well. The airport terminals were way too hectic. It was hard to find ground staffs."
Ventajas: "The first meal was awesome! The second one was so-so."
Ventajas: "Food was good."
Desventajas: "Not enough soft drinks and ice has to be asked for."
Desventajas: "Being notified in advance that the flight was going to be delayed 40 minutes instead of waiting until the scheduled boarding time to say there was a delay and the delay time was undetermined."
Desventajas: "I’ll use Korean Airlines again!"
Ventajas: "Plane in excellent condition. Service outstanding."
Desventajas: "Nothing special about the food, but it's not a big deal. Would fly them again."
Desventajas: "Movie selection was a tad bit small"
Desventajas: "More water"
Ventajas: "They are always friendly and comfortable seating"
Ventajas: "The crew was awesome. They were attentive. The always said they were sorry as the went down the aisle with the cart. They made sure they didn’t disturb you while you were sleeping. The food was awesome. I can’t explain it you have to go on a trip with them and experience it."
Desventajas: "Seats could always be more comfortable."
Ventajas: "service/food excellent"
Desventajas: "old aircraft with outdated and worn 'cradle' seats that are hard to find these days. Unlike claimed it is not a flatbed type."
Ventajas: "Clean comfortable"
Desventajas: "Vegan meal option needs more veggies"
Desventajas: "The only thing that brought my rating of this flight down was the fact that it was so hot in the plane! From the moment we boarded, this plane was, for reasons we couldn’t figure out, stuffy and uncomfortably hot. My pregnant girlfriend did not particularly enjoy this flight."
Ventajas: "Service was great. Food was good."
Ventajas: "Excellent service and food!"
Desventajas: "A little bit crowded"
Ventajas: "The crew was the best we’ve flown with bar none! We were in economy class but by the attention we received from the flight attendants , the food we were served & entertainment offered we felt like first class passengers! We highly recommend this airlines! We were very impressed and pleased from beginning to end!"
Ventajas: "Got exit row seat. No extra charge."
Desventajas: "Everything was great"
Desventajas: "Same above"
Ventajas: "Plane was clean, staff very friendly"
Desventajas: "Entertainment not provide despite international flight of 4 hours. Excessive extra luggage free compare to Singapore airlines and Sri Lanka air. Food was meh"
Ventajas: "very friendly"
Ventajas: "Everything except the food option"
Desventajas: "No vegetarian option for the meal"
Ventajas: "Staff are friendly and accommodating. Service is prompt. Entertainment is somewhat limited compared to other airlines, such as Delta, but they have a good variety."
Desventajas: "Only real complaint I have and I don't even know if it's a valid complaint but seats were small and the remote to control the in flight entertainment was broken."
Ventajas: "Cordial; patient; understanding; calm; respectful; and helpful"
Ventajas: "Seats more comfortable than other planes"
Desventajas: "Staff were oddly unfriendly and I was awakened twice"
Ventajas: "I had a safe flight"
Desventajas: "The food selection was awful,and the crew was rude about altering if you didn't like what was available"
Ventajas: "I loved the aircraft and the great service. They offered great food and the service was fast"
Desventajas: "Everything ok"
Ventajas: "I took me to my destination."
Desventajas: "I bought a Korean Air flight but it was a flight with another airline Jin Air. I felt ripped off, i could have bought the same flight for a whole lot cheaper. Well, i learned another lesson about business and how bigger airline uses their name to sell flights. Never again for me."
Ventajas: "Again plenty of food and beverages."
Ventajas: "The service provided was of a high standard. See the comments mentioned above,"
Desventajas: "The reading light has to be a bit more directed to the person sitting in the aisle seat."
Ventajas: "Cabin crews are very kind."
Ventajas: "Lots of room, most space I have ever seen in an economy class. Nice attendants and good food."
Desventajas: "Every Korean flight I had this trip was delayed. Created problems when Korean Air gives you 1 hour to transfer at Incheon. When transferring, all passengers need to go through security again and there are long lines. Airport attendants were not nice and made us ask people to cut in line. After running through the airport, we then find out the plane was delayed an hour to accommodate other delayed connections! They could have told us this before but only rushed us off."
Ventajas: "Air Korea continued to be awesome"
Desventajas: "Still no laptop plug"
Ventajas: "crew, entertainment, overall a great flight(s)"
Desventajas: "air so dry in cabin"
Ventajas: "The selection of fellow PAX, the cabin staff"
Desventajas: "Concorde was better"
Ventajas: "Tripulación extremadamente atenta, limpiaban los baños cada vez que alguien lo usaba, silenciosa. Cabina moderna, asiento totalmente reclinable, muy cómodo."
Ventajas: "Cabin crew's service quality & attitude"
Desventajas: "delayed flight for 30 min due to the connection at the gate of ICN."
Ventajas: "KA broke handle in my luggage and it was difficult to make them pay back some reasonable amount of money for that (my suitcase was just one year old) but at the end they did a lot. Love their metal cutlery instead of plastic ones. It's not only better to eat with them but also better for environment."
Ventajas: "Boarding was like any other airline, but once you got on the plane everything was at least a step above the US Air flight I just got off of."
Ventajas: "I liked the very friendly and helpful flight crew above all. The seats are comfortable and roomy."
Desventajas: "The food was a bit lacking. I did however enjoy the more Korean culture food."
Desventajas: "special meals especially Hindu meals non vegetarian"
Ventajas: "While I slept for part of the flight they placed a note telling me that they let me sleep and didn't want to disturb me."
Desventajas: "There were no outlets on the plane to charge my devices and it was very cramped in my seating area."
Ventajas: "Service, comfort, and seat room."
Desventajas: "Everything was enjoyable on return flight"
Ventajas: "Flight was full but still comfortable."
Ventajas: "I missed my flight by 24 hours. They put me on that day's flight in a better seat than my original at no charge. And their in-flight service is always A+!"
Ventajas: "Food n staffing"
El vuelo estuvo excelente. La gente de JAL es muy especial. La próxima vez volveré a volar con ellos.
Ventajas: "The experience was really good. I’ll be using JAL again."
Desventajas: "Keep doing a good job."
Ventajas: "The coach seats were larger than seats for domestic flights. The windows were dimmable for optimal lighting."
Desventajas: "The armrests did not go up all the way, which made it difficult to maximize comfort with my travel partner."
Ventajas: "Seat super comfy"
Desventajas: "All okay"
Ventajas: "Crew was attentive and informative of delays"
Desventajas: "This was American Airlines .. my Bags came out late even though i was in Biz Class"
Ventajas: "JAL operates with incredible efficiency."
Ventajas: "Lots of Leg room"
Ventajas: "The crew members polite and nice."
Desventajas: "To time the food service more evenly. Left side passengers were served a meal and finished before the right side was served food."
Ventajas: "JAL services on the plane is great. Food is much better than other companies. Ice Cream after dinner is great. Flight attendants are polite and nicer than other companies. Interior of the airplane was newer and comfortable."
Ventajas: "The crew were very friendly."
Desventajas: "The entertainment selection is really small."
Ventajas: "Jamás había estado en un asiento de clase económica tan cómodo y que el servicio fuera de clase superior."
Desventajas: "Todo excelente !"
Ventajas: "Rebooked me because I went to wrong airport — thanks"
Desventajas: "The business meal was just okay this time. Not as good as before."
Ventajas: "The flight attendants were very attentive and polite, seats are some of the most comfortable of any airline I've flown (particularly compared to the US domestics), entertainment is solid (although the English movie selection was not that large), and we were regularly offered food and drink if we were awake. I would definitely recommend JAL to others."
Desventajas: "The food was not to my liking (i.e., all Japanese style, but not necessarily types that appeal more to Westerners) but it was palatable."
Ventajas: "That I probably won’t have to deal with AA for a while."
Desventajas: "The boarding process was a joke. No seat assignments until the last second. The front desk personnel would not help us with a seat assignment and said they were “working on it”. I sat down with my wife in the waiting area and observed the front desk personnel joking around with each other for the next 45 minutes before the flight. Very unprofessional and not helpful. Not a good way to represent your airline."
Ventajas: "Friendly and attentive staff with excellent amenities ie: check in, seat space, food quality, movies to watch, music, ...etc."
Desventajas: "Nothing to complain about here. Both trips to Tokyo, Japan--to and from Japan have been enjoyable and drama free."
Desventajas: "The crew kept accidentally bumping my chair and never apologized"
Ventajas: "Lots of room, generous checked luggage policy, great airline."
Ventajas: "Excellent service, excellent seats and comfort . Good food"
Ventajas: "Flight was comfortable enough"
Desventajas: "4 stars for food and entertainment as it was only an hour flight."
Ventajas: "Very clean and modern aircraft. Staff were friendly and attentive. They provided directions and a guide for travelers transitioning from domestic to international flights. Strongly recommend Japan Airlines."
Desventajas: "Nothing, well done."
Ventajas: "Amazing service and amazing food! For such a long flight I was extremely comfortable! Loved that the crew members kept me informed since I was spotty with Japanese they were very good!"
Desventajas: "Can't really say anything bad! It was great!"
Ventajas: "The Crew"
Desventajas: "This terminal is not easy to find. You have to take bus from the main terminal."
Ventajas: "JAL is a great airline. Love flying on them. great crew. roomy and comfortable."
Ventajas: "Boarding and crew"
Desventajas: "Lost luggage"
Ventajas: "Good quality food. Between-meal snacks. Great selection of media entertainment. Convenient power available at each seat including USB right in front of you. Many handy pockets in front of you for storing various items."
Desventajas: "Little surprised that the attendants were a little difficult to understand in English. I imagined their English would be pretty good."
Ventajas: "Nice and quick flight, had a free space next to me on plane"
Ventajas: "I liked the overall service and professionalism."
Desventajas: "The entertainment selection was limited, it was an older system I assume as the screen was not touchscreen."
Ventajas: "Check-in was swift and painless. Crews were pleasant. They gave my daughter a small toy before take off which made her happy. The seat was noticeably wider than any other airline I had taken before."
Desventajas: "Food was so so...although my daughter liked her kids meal (tater tots, chicken nuggests, veges, jam sandwitch, fruits, ice cream.)"
Ventajas: "Plane was not sold out, I was able to have the roll with my girlfriend. All flights should be like this."
Desventajas: "They made me pay for a seat that they gave to other people for free. Really messed up."
Ventajas: "The flight was long, but good. I was able to upgrade to better seats for only $100 which made the long flight more comfortable. AA customer service on the flight was very good."
Desventajas: "Flight Delayed for almost an hour Luggage got delayed in Japan not received in VN till 2 days later Small seat -uncomfortable"
Ventajas: "The flight went well and the 3 meals were interesting. The staff was professional."
Desventajas: "It's kinda hard to sleep. Some of the food could taste a bit fresher and less microwaved."
Ventajas: "What sets JAL apart is the quality of service both on the ground and in the air. As customers, even in economy, no request was too minor to be treated as the most important of the day. Both legs were on time, the meals were excellent, and the chouce of movies was more than adequate. I will fly with JAL again."
Ventajas: "Service was amazing and made me feel like I was in first class."
Desventajas: "The food wasn't good and the seats seemed outdated relative to other JAL flights I have taken on this route."
Ventajas: "The airplane and all crevices"
Ventajas: "attentive flight attendants, the aircraft looked reallly nice & they gave me a good seating position w/ more leg room"
Desventajas: "on a 12 hour flight they served meals only twice, at the beginning and at the end.. i was really starving in-between for somethign heavier (though u can ask for those biscuits etc).."
Ventajas: "The food and plum wine. The entertainment packet was nice too!"
Desventajas: "The folks coughing on the plane."
Ventajas: "The crew were the nicest group of flight attendants I have ever encountered. The offered assortment of snack during my flight. I got a scented warm hand towel before they service me a meal. They even use real silverware in economy"
Desventajas: "The only thing I didn't like was the temperature of the plane. It was quite hot (felt like 75 degrees inside)"
Ventajas: "JAL is the best airline I've ever flown."
Desventajas: "Food isn't to my liking but was good."
Ventajas: "El vuelo partió y llego según lo programado. Se puede usar wifi, lo cual ayuda mucho a tener un mejor entretenimiento a bordo, asi que pude hablar con mi familia y amigos, y usar mi spotify. Las horas se fueron volando ;)"
Desventajas: "La comida pudo ser mejor. No es que estuviera mal, pero esperaba un poco más de JAL."
Desventajas: "too little legroom seating is designed shorter legged Japanese"
Ventajas: "Staff amable."
Desventajas: "El staff no ponía orden ni apoyaba a los pasajeros al momento del abordaje, por lo que se comenzó a hacer una fila grande, no dejando pasar a la gente a sus asientos."
Ventajas: "Me gustó la puntualidad de la aerolínea y también el trato que se me brindó. El staff de vuelo siempre es muy amable y atento."
Ventajas: "El staff de American Airlines también fue muy amable. Siempre con una sonrisa y buen trato a pesar de las 11 horas y media de vuelo."
Ventajas: "It was my first time flying to Japan from LA and the experience was great. Yeah my flight was delay by 3 hours for reasons out of their control and I missed my connecting flight but they completely made up for it. The food and drinks were really good along with the service. Plus they booked me on another flight along with a hotel for the night. Awesome service and experience, I would travel with them again."
Desventajas: "I don't have anything to complain about."
Ventajas: "Great entertainment options. Didn't try the food but I never do. Friendly and helpful staff."
Ventajas: "Food was good, entertainment was plentiful. One of the best flights I've ever been on."
Desventajas: "Not a big deal, but I needed to borrow a pen and the flight staff hardly had any."
Ventajas: "Very polite and fast service, international Languages"
Desventajas: "Food was a bit boring and bland, but since it was only from Seoul to Tokyo, it was okay. But I was hoping for Japanese food instead of that Egg dish, the entertainment system needs to be updated since the touch screens had a delay of about 10-15 seconds or didn't even function at all."
Ventajas: "great flight crew and clean airplane. Pilots did excellent job and it was comfortable seats, pillow and blanket."
Desventajas: "Food was bad compared to other flights to Tokyo that I have taken and entertainment was very weak."
Ventajas: "The ANA crew is pretty awesome. They are super nice and professional. I would 12 out of 10 travel with ANA again."
Desventajas: "Nothing really"
Desventajas: "Chair isn’t comfortable."
Ventajas: "Wow! That sums it up. Premium coach was like first class on some other airlines. This is by far the best airline I've ever flown."
Desventajas: "The website doesn't work very well. It's also difficult to navigate."
Ventajas: "Buena aerolinea"
Desventajas: "Que hable ingles bien el personal"
Desventajas: "Perfect flight"
Desventajas: "Wonderful food and service"
Desventajas: "Bigger seat, but compared to other experiences it was very good."
Ventajas: "The crew was very good."
Ventajas: "Seats were comfortable, crew was good"
Ventajas: "Crew was amazing and very comfortable seat"
Desventajas: "Food can be better and Entertainment was poor There should be more choices available. WiFi was spotty only 150 MB was available after paying. It should be free in business class like other airlines"
Ventajas: "The Japanese food was fantastic - individual Japanese food selections which I wondered if would be good turned out totally amazing - well done!"
Ventajas: "On time. Clean interior. Kind cabin attendants. A high quality standard of performance."
Desventajas: "ANA changed my selected aisle seat to middle one without explanation. It never happens when I fly with United."
Ventajas: "More movies choices is better and I had asked to get seat comfortable, yes the boarding crew staff made it. Thank you."
Desventajas: "Movies and musics more variables from all over the world."
Ventajas: "Los dos vuelos que tome salieron demirados por diferentes motivos"
Ventajas: "Excellent service & friendly"
Desventajas: "Food was cold"
Ventajas: "The crew were helpful, attentive and nice. There were vacant seats so i was able to change to a more comfortable seat."
Desventajas: "The food was horrible. The selections for movies is quite limited."
Desventajas: "It was a packed flight. I'm assuming that given this, I could not change seats. While the ANA staff were helpful, I myself had trouble on this flight and became unwell. I sought help from ANA upon landing and received it."
Ventajas: "The crew are so courteous and helpful."
Ventajas: "The person who checked me in at ORD found me an alternative aisle seat with an unoccupied seat next to me. Great benefit for a 12+ hour flight. Very thoughtful."
Desventajas: "We left late."
Desventajas: "Los espacios entre asientos son muy pequeños."
Ventajas: "Everything went well. ANA customer service wonderful, both at the counter and on the plane. Loved the meals, and fun to watch the available movies and shows at your seat."
Ventajas: "ANA did a great job of keeping customers informed about every detail regarding the delays we experienced with the flight. ANA did a great job of finding me a new flight when delays caused by the ground crew caused me to miss a connecting flight."
Desventajas: "Late boarding caused us to miss connecting flights."
Desventajas: "Lack of airline professional staff at lax airport. There's no set person in charge. We had an emergency return and no one can explain or give us answers for rebooking our flights."
Desventajas: "See subject line"
Ventajas: "The configuration of 787-900 Busn. Class was very good. However need to age Chivas Regal to 18 years like KAL, not ordinary 12 years. Flight attendants were exceptionally efficient, professional, courteous, and outstanding ambassadors for ANA and Japan itself. In the US Marine Corps we would say "Ooo Rah". I may heed to check out your milage club and stop using various carriers for my trans Pacific flights. Thank you very much ANA."
Ventajas: "I had a "premium economy" seat for this leg. That was good, and the seat itself was much more supportive than most airplanes have. Crew was attentive."
Ventajas: "ANA crew is very hospitable."
Ventajas: "Service in side."
Desventajas: "Air host listen on time"
Ventajas: "Everything was fantastic (except that I didn’t watch or listen to any of the entertainment"
Desventajas: "No opción de español"
Ventajas: "Customer service and food!"
Desventajas: "Both flights took off late one flight was over an hour late I missed my connecting flights and was forced to take 2 additional flights instead of my direct flight The food is Japanese cuisine, if you are ok with experimenting and like their cooking. The flight attendants were not able to communicate with us in English regarding our missed flights"
Ventajas: "The food they served was very unique and will ready you for a trip in Japan ( if that is the root you are taking it for) The entertainment options were overwhelming ( movies, games, and anime)"
Ventajas: "Good service Soft landing Clean"
Desventajas: "Not really"
Ventajas: "Good food Stewardesses polite Brought lots of water and juice during the flight"
Desventajas: "Seat felt so narrow. Limited selection of movies."
Ventajas: "From communication on flight details to boarding to in-flight comfort, ANA rocked. The staff was so kind, seeing that we had what we needed. I didn't feel like a liability at all, and I think their approach to the work ensured a great flight experience for everyone."
Desventajas: "El espacio entre el asiento de enfrente. Es pequeño."
Ventajas: "Good service and not too long of a wait to board the plane."
Ventajas: "Lindas y exquisitas chicas japonesas, atentas en todo momento"
Desventajas: "Todo excelente,."
Desventajas: "Plane was hot and a lot of food but it wasn't very good."
Ventajas: "Friendly and helpful stewardess"
Desventajas: "Seats could be more comfortable."
Ventajas: "Most all."
Desventajas: "Old business class configuration. Today, expectations are for lie-flat chairs, especially for longer flights leaving at very early hours."
Ventajas: "I fly around often, at least 10 times a year, and ANA has always had the best service, cleanest planes, and the best entertainment. I recommend flying with ANA anytime you travel."
Ventajas: "The crew are very very friendly, helpful,fantastic service, all thing is good"
Desventajas: "I like in the future is thay have arabic person , i would like thay take care about his meal( halal food)"
Ventajas: "I liked that each seat had a foot rest. The food was very good you get a haaggen dazs ice cream during one of the meals. The food wasn't filling but that's to be expected so bring snacks if your own. The flight was smooth no issues and the flight attendants were very attentive. Had a tv with movies and the personal tv also had games like a game system."
Desventajas: "I disliked that the seating did not have its own personal air. At times I would get hot."
Ventajas: "Very nice and pleasant staff"
Ventajas: "Friendly staff. Both two meals were awesome."
Desventajas: "Already done."
Ventajas: "The service, foods , sack ,"
Ventajas: "Food, service"
Desventajas: "The space"
Desventajas: "Flight was a little warm but was able to get it cooler via help from crew but got warmer again towards the end of flight. Overall good flight though"
Ventajas: "The crew was amazing. It was my first time flying so I was a little nervous but they made me feel safe and welcomed. The friendly crew was honestly what made the whole experience great."
Desventajas: "The lunch part at the end was a little late we had just had a snack and a small sandwich so we didn't eat a lot. But food was great!"
Ventajas: "crew handled the tough crowd well, but were not extremely hospitable"
Desventajas: "food was disgusting"
Ventajas: "I can say all the crew was amazing"
Desventajas: "They are doing excelent job."
Ventajas: "Flight was full but crew was attentive and very pleasant. Star Alliance Lounge at LAX had a good variety of food and drinks - Asian, western, small bites, snacks; red, white, bubbly and even a bartender who'll mix up cocktails. I love flying SQ."
Desventajas: "For a premium economy service, it was really good."
Ventajas: "Singapore airlines never disappoints"
Ventajas: "The crew was lackluster; unusual for Singapore Airlines. Tall individuals will not like the business class seats."
Desventajas: "Everything. Singapore Airlines had a great reputation. Imagine my disappointment. It was a horrible flight. The crew was nice enough, but inattentive. The food, if such a term may be applied here, was inedible. Just vile. In flight entertainment was a complete joke. Boarding was awful, but it always is. Seats were extremely uncomfortable. This racket is the ultimate way to rip somebody off of $1000. Horrible."
Ventajas: "They treated you like you were important and really took care of my every need"
Desventajas: "Getting on a cattle car to go to another terminal and then get in line again to go on the plane"
Ventajas: "I loved everything! The plane was well maintained, the crew were friendly and attentive, the flight was comfortable even for such long hours. Food was also great! In flight entertainment had recent movies and shows, even international selections."
Desventajas: "We stopped in Korea for two hours, that was not listed on my original itinerary. Then we were late to get to Singapore. My seat was very very small and I was seated next to two very large ppl."
Ventajas: "Short flight"
Ventajas: "Loved the food/Movies/seats."
Desventajas: "No air vents and the cabin was very very stuffy and warm for many people. I’ve never heard one child cry for 7+ hours before until this flight. But everything else was decent to say the very least:)"
Desventajas: "Little or no room in Economy"
Ventajas: "Excellent attention to service and comfort."
Ventajas: "Staying in a hotel for 24 hours."
Desventajas: "Not actually making it to Japan."
Ventajas: "Friendly attentive staff. Excell ent food and great. Service."
Desventajas: "Really crowded seats in economy."
Ventajas: "Me tiraron un vaso de gaseosa arriba y la actitud de todo el personal a bordo fue sobresaliente. Más allá del accidente me regalaron 75 usd para gastar en el catálogo a bordo."
Ventajas: "The seats are very comfortable. There was ample entertainment."
Desventajas: "No complaints at all. They are very professional and I would chose them again."
Desventajas: "Lost our luggage that full with our winter clothing for the trip singapore airlines delivered to our hotel the next day and compensate us ¥jpn 12000"
Ventajas: "Great crew, good food (best I've had on an airplane), plenty of drinks, and a good entertainment system."
Desventajas: "Nothing bad to say about this flight. Great airline."
Ventajas: "Crews were all nice, respectful and helpful!"
Desventajas: "I wanted to watch Indian movies, but I didn’t see the subtitles for most/all of them."
Ventajas: "Food and good service"
Ventajas: "Excellent service. Good food. Very attentive and responsive flight crew."
Desventajas: "Space was too tight"
Ventajas: "Las aerolíneas asiáticas que he probado son excelentes de todo a todo. Gran servicio y atención al cliente."
Ventajas: "I like the personal TV, my foot rest and water holder frequent water serve,"
Desventajas: "For me coffee is too strong, and I like the food on the way to Tokyo better than on the way back to LA"
Ventajas: "Great service. Really friendly and polite. Lots of current movies and TV shows to watch and provided earbuds with adaptors. Made the experience a lot more pleasant."
Desventajas: "The seats can be laid bag pretty far and the people in front of me decided to recline for a majority of the 10 hour flight. I wish the chairs either didn't do this or the flight attendants would have said something. I didn't feel like I had the authority to do anything about it. Also it was so warm! I have no idea if there was a fan."
Ventajas: "I paid for an economy class ticket but got first class service."
Desventajas: "My Vegan meal was terrible."
Ventajas: "Clean aircraft. First rate and very attentive cabin staff. High Quality food and mid flight snacks. Its clear a lot of thought has gone into the making and running of this airline. My first experience and quite frankly I will fly SIA whenever possible."
Desventajas: "Cabin was to me a little warm during initial taxi at LAX. But not overly so."
Ventajas: "The service and fast flight"
Ventajas: "the crews were very polite and very helpful"
Ventajas: "Ease of checking. Empty seat between us"
Desventajas: "Can't upgrade with krisflyer miles"
Ventajas: "Touch screen entertainment system with great variety of programs. Good food, clean cabin, friendly crews. I'd fly again on Singapore Air over other domestic airlines and Japanese airlines."
Desventajas: "Sound quality of ear buds was not good. No issues if you travel with your own."
Ventajas: "Made Econ class feel like biz :)"
Ventajas: "The best long leg flight I've been on. I managed to get a whole row to myself and that made the 12hr flight so much better. The crew was very professional, kind, attentive, and it was grand."
Ventajas: "Customer service and food couldn't be better."
Ventajas: "Huge selection of movies Towel service, socks, and toothbrush for economy class Snacks included entire chocolate bars! Friendly staff"
Ventajas: "Almost everything"
Desventajas: "The leg rests didn't have enough room to be useful. I'm only 5'10", which is average, not tall, so they should have had more legroom."
Ventajas: "Everything in this flight is very good. Next traveling time I will consider this airline first!!"
Ventajas: "Excelente y cálido servicio en el mostrador de facturación en Manila. Comida bastante aceptable para clase turista. Acceso gratis a sala vip en Changi, con oportunidad de tomar una ducha antes de embarcar en el vuelo largo a Barcelona. Las azafatas son adorables."
Desventajas: "La calidad del sonido del sistema de entretenimiento a bordo no es buena. Hay mal contacto entre las tomas del asiento y los auriculares."
Ventajas: "La cordialidad, el trato, el servicio, el avión, la limpieza. Un vuelo muy agradable y que recomendaría siempre."
Desventajas: "Que para ofrecer los servicios comerciales si hablaban español, para el resto de servicios no, aunque fueron muy atentos."
Ventajas: "Singapore airlines was also great and I very much enjoyed that flight even though it was 10 or more hours. The good was great and same for the entertainment . The whole flight was very pleasant . Also I loved the steamed towels that was something i haven't had on a flight before ."
Ventajas: "The flight attendants were super attentive and took great care of me, even bringing me headache medicine."
Desventajas: "I was in a front row seat which meant using my table in the armrest would wake up my neighbor. (Not a big deal but a little awkward) It was also hard to sleep because the seats didn't recline enough."
Ventajas: "It was the best service ive ever had. The flight attendants came right away and were always coming up the aisle making sure we eye well hydrated and fed"
Ventajas: "The flight staff were very friendly and always seemed to be eager to help all the passengers. The menu on the flight was also excellent. Wonderful flight"
Desventajas: "The layover in Japan was not exactly what I hoped for but I managed OK. Short layovers work better for me."
Ventajas: "great service, great food."
Desventajas: "I wanted to try the internet but wasn't able to get it to work. I was tired and I did not ask for help though."
Desventajas: "Keep doing same things"
Desventajas: "Flight delays is never appreciated."
Ventajas: "The crew were friendly."
Desventajas: "The boarding takes too long, we delayed the departure. A guy wears Eva uniform in white, was a bit rude on directing passengers at boarding gate."
Desventajas: "Good airline"
Ventajas: "The crew was very nice & efficient"
Ventajas: "Impecable, mucho hay que aprender por parte de las aerolíneas americanas del excelente servicio a bordo de las asiáticas, así es un placer volar"
Ventajas: "The crew were great the food was nice."
Desventajas: "seats 26A and 27A are terrible seats. The seat divider is 4-5 inches wide and protrudes in to the footwell. When the passenger in the forward seat places his seat all of the way back. It is almost impossible for the person in these seats to get out to the aisle."
Ventajas: "La comida y también cuando te apagaron las luces del avión para dormirse."
Desventajas: "La incomodidad en los asientos en economy. 15 horas en asientos de economy no es la mejor opción para viajes tan larga. Tendría que comprar de business y para arriba si tendría el dinero."
Desventajas: "The delay with boarding time caused me to almost miss my connecting flight in Taipei, where my checked bag was also delayed and did not check through concurrently with me."
Ventajas: "I have flown Eva Airlines twice now for a few trips to Asia. The service and experience was great. I would highly recommend."
Ventajas: "Good service and flight attendants. I paid extra for exit row seats and I'm glad I did on a flight this long (13+ hours). I think that probably made a huge difference (six feet tall). Boarding was extremely orderly."
Desventajas: "good service as expected."
Ventajas: "We sat in the emergency row and had endless legroom. The blankets and pillows were good quality. Food was great! Crew was very attentive. Bathrooms were amazingly clean."
Desventajas: "We didn’t know how to access the entertainment."
Ventajas: "Food was fresh and tasty. Games and movies made the time go faster. Extra leg room made sitting easier"
Desventajas: "If meal times were posted, it would be easier to plan. Sleeping and snacking"
Ventajas: "I like the food and entertainment. But they should served drinks more often as possible rather than waiting for the customer to ask for it."
Ventajas: "Buena comida, aviones cómodos, organización, excelente atención"
Ventajas: "service is good"
Ventajas: "Comodidad y atención"
Desventajas: "El entretenimiento dentro del avión no era muy bueno."
Ventajas: "Comodidad y atención"
Desventajas: "El entretenimiento no fue muy bueno"
Ventajas: "Flying economy across the Pacific on Eva isn't exceptional, but given the ticket price, it is."
Desventajas: "The food is acceptable but not exceptional. I appreciated the free wine."
Desventajas: "The crew are not that friendly. And I cannot understand the pilot or the announcements being said on the PA system."
Ventajas: "Great flight Staff friendly"
Desventajas: "Lost mini suitcase (was found and delivered within 24hrs) Broken wheels on bigger suitcase"
Ventajas: "Everyone was super super welcoming and accommodating. My favorite part was them not waking me up for a meal, instead they left me a sticker to call whenever I’m ready to eat."
Ventajas: "Lots of flight attendants to deal with such a large plan of passengers. They came around often with snacks and refreshments."
Desventajas: "Entertainment was a little lacking."
Desventajas: "Some movie subtitles does not work."
Ventajas: "WiFi in flight is very useful for me long flight. Staffs every helpful at my requested."
Ventajas: "Had to request a wheelchair at the last minute. Staff was swift and courteous. During the flight it was rather bumpy so drink/snack service wasn't as often. Flight attendants were minimally invasive for safety belt checks. Food was decent. For the price I paid, at the last minute, I cannot complain."
Desventajas: "Wait for wheelchair was rather long. But it's holiday season and it's last minute so it's to be expected."
Ventajas: "Flying EVA is always a great experience. This time no different. Elite cLass is very much worth the extra cost."
Ventajas: "Seat is wide enough"
Desventajas: "Some crews are stress as I could see it in their facial expression"
Ventajas: "Food and service was exemplary."
Desventajas: "Seats are smaller than US standard."
Desventajas: "Extremely packed for a 14+ hour-long flight, my seat and it's surrounding smelled. No slippers in the seat pocked. Entre has been improved, but the honeydew tasted old. Flight attendants didn't offer drinks to the window passengers generally during the non- meal hours. The flight was so long , there hasn't been much comfort improved for the seats and overall in the past 15 years."
Ventajas: "Good entertainment options"
Desventajas: "The man next to me took up a lot of room with his arms."
Ventajas: "Good wasn't that great and entertainment was minimal."
Desventajas: "Comfortable, friendly staff, easy boarding"
Desventajas: "Too long. No ones fault."
Ventajas: "Plane was clean, service was prompt, and staff were very friendly and accommodating. food served was far better than meals served on other airlines."
Ventajas: "The crew was very attentive and the seats were roomy."
Ventajas: "I like the service, I felt that it was genuine and with care. They made the long flight seems short."
Desventajas: "The food wasn't that great. I hope that they can provide light meals on the flight which was offered by the other airline (CX and EY)"
Ventajas: "Flight had a short layover and service was good."
Ventajas: "Check in was great, the staff is very helpful and gives you the best attention."
Ventajas: "Spacious economy seats, tasty airline food. Professional crew and staff"
Desventajas: "LAX boarding area was cramped but this was probably not an EVA Air issue but more a LAX airport issue. Had NO idea Tom Bradley even had such cramped gates"
Ventajas: "Great service from check in and boarding to in-flight service and arrivals."
Ventajas: "Clean, good food and good service"
Desventajas: "Online check in and seat selection did not work"
Desventajas: "Exact time"
Ventajas: "Boarding was delayed for a while, so the workers went around checking everyone's passport and getting ready to make boarding very fast when the plane was finally ready."
Ventajas: "Crew was nice and helpful"
Desventajas: "Extra charge for surfboard was outrageous, finally got it down to $100 but I will put on social media they wanted to charge me $300 for a surfboard that was under 6 foot. All other airlines for surfboard under 9'6 are only $125 maxim. So completely unfair"
Ventajas: "The staff were helpful except when I walked up t ask for water and was given warm TAB water!!"
Desventajas: "The food on International trips ( especially from Los Angelled) needs an upgrade."
Ventajas: "Flight attendants were efficient and helpful."
Desventajas: "Flight departed 45 minutes late. Food was okay, not great. I expected that EVA would provide eye shades and earplugs but the didn't."