Desventajas: "Boarding at LAX was one hour late. And the lines were chaotic and very disorganized."
Ventajas: "Very good crew."
Desventajas: "I can’t believe you installed 1980’s style business class seats in a new Boeing 787!"
Ventajas: "The crew was helpful and pleasant"
Desventajas: "Punctuality. Following the schedule. 3.5 hours delay in LA ( plane from Poland arrived late) and 1.5 hours delay in Warsaw technical problems) on my first trip. 45 min departure delay in LA and 1 hour delay in Warsaw on my second trip. LOT really needs to improve timelines of departures on their ."
Ventajas: "Seats in economy were actually comfortable"
Desventajas: "Controls for entertainment system didn’t work"
Desventajas: "Enterteiment, movies"
Ventajas: "Plane comfort."
Desventajas: "My checked in luggage was never put on that direct plane. I am very disappointed. I have to wait 2,3 days for its arrival."
Desventajas: "Buen servicio aunque salió 5 minutos después de la partida. Viaje cómodo y tranquilo"
Ventajas: "Being on time, clean airplain"
Ventajas: "Tripulación agradable"
Desventajas: "Comida y entretención"
Ventajas: "The seats and entertainment on the screen."
Desventajas: "2 hour flight delay in LA. Then had to stand in line for 2.5 hours for rebooking the following morning. Then my new connected flight was delayed 1.5 hours. Then they left my bag in warsaw and it's been 2 days and I can't get a hold of anyone for my bag"
Ventajas: "Cheap fair to Eastern Europe. Many new movies."
Desventajas: "Crammed seats. Flight delayed. Almost missed the connection flight. My luggage didn’t make it to the final destination. Luggage delivered to my hotel in 2 days. Noticed the bags have been opened (I put tapes around the bag, and the tapes were cut/altered). Some stuff were stolen. G.H.E.T.T.O."
Desventajas: "2,5 hrs late at departure. Lost valuable time in Warsaw, could have had a few more hours to explore the city"
Desventajas: "Less people on the plane"
Ventajas: "The crew was disappointing."
Desventajas: "I had to beg for a blanket, and other basic service."
Ventajas: "Amazing crew, dedicated to serve in a perfect way."
Desventajas: "Security. I got my wallet stolen from inside my backpack in the overhead bin."
Desventajas: "Worst experience in all aspects I ever had. Starting with problems with carry-on luggage. Late boarding without even explanation. Stiuardesės ignorance during flight. Open racism on plane and Warsaw airport from crew."
Ventajas: "The crew remained polite and we were given a bottle of water each during at 2.5 hour delay."
Desventajas: "We had a two and half hour delay on an evening flight on a Sunday from WAW to Paris. This was during the UNFCCC COP24 when there was extra heavy international traffic through Warsaw. It was not clear why the plane was delayed for so long. It meant in the end that we got to Paris after midnight when the RER train had stopped running and the airport was functionally closed. This meant instead of a train ticket, rather a 55 euro taxi to get home. This was an expensive delay."
Desventajas: "El vuelo salio tarde y perdieron mi equipaje"
Desventajas: "me obligaron a facturar mi equipaje de mano, y lo perdieron"
Ventajas: "полет был хороший, спасибо!"
Desventajas: "всё было хорошо!"
Ventajas: "The service was top notch, the entertainment selection was great, and the meals were excellent. Free beer and wine on long flights. The engine noise on the Dreamliner is incredibly quiet."
Desventajas: "The seats aren’t the most comfortable. On a long flight no matter what you need to get up and move around."
Ventajas: "Movie selection, games, food, dreamliner plane"
Desventajas: "Legroom, seat comfort"
Ventajas: "The flight to Chicago was ok, but the crew (how the flight tender behaved) was at some points ridiculous"
Desventajas: "Poor behavior of the flight tender, no humility, poor respect, disgraceful... also the seats in the toilet are defective (all of the passengers noticed this) - the plastic covers when you lift them (open) do not keep vertical position, they always fall down what is very annoying (how can you use the toilet if the cover is falling on your back all of the time?)"
Ventajas: "Safe flight"
Desventajas: "Employers are rude, food is not eatable seats are not comfortable ..."
Desventajas: "It was horrible. They canceled my flight so I couldn’t go. They have stolen my $$$ :("
Desventajas: "Se atraso la conexion en Varsovia, la señorita recibio la informacion del restraso despues que yo. Me dejaron mis maletas a pesar del retraso y que habia pagado por llevarlas. Luego el servicio de Grund Global que les maneja el equipaje a LOT muy pero muy mala... nunca contestaron el telefono, por lo que no pude hacerl el reclamo del equipaje para darle seguimiento. Luego me encontraron mis maletas pero yo viaje el 4 de agosto al Delta del Danubio por lo que fue imposible que me las llevaran a la ubicacion. Una maleta llego a Bucarest el 6 y la otra el 8 de agosto. Dos dias antes de mi proxima parada en Europa (Italia) cuando llegue al aeropuerto a recoger el equipaje, nuevamente nadie respondio al telefono, por lo que tuvimos que acudir al personal del aeropuerto para que yo udiera entrar al area restringida a recoger mi equipaje. Muy tardado y dificl localizar a alguna persona que me pudiese apoyar en la recuperacion del equipaje."
Ventajas: "Los aviones buenos y limpios."
Ventajas: "Cheap for my August flight, possibility to make a long layover in Warsaw to visit the city. Food was good"
Desventajas: "Seat cushion was thick and hard. First time I had to use a folded blanket to make a plushy seat for a 11 hours flight between LA and WAW."
Ventajas: "Seat comfort. Smooth flight."
Desventajas: "55min delayed boarding at JFK, 55min delayed landing ans 35min awaiting gate access upon landing at JFK."
Desventajas: "Flight cancelled with poor communication."
Ventajas: "Great crew"
Desventajas: "incompetent parents with hysteric crying baby, inattentive flight attendants"
Ventajas: "The Boeing 787 "Dreamliner" proved to be a great plane. The noise level inside the cabin was low, the legroom and width of the seats was excellent,"
Desventajas: "The flight attendant was rather "bossy" than customer oriented."
Desventajas: "Carry on 8kg Chairs are very tight"
Desventajas: "Maybe I didn't ask or figure out how to conveniently watch films on the screen too far away for viewing. I do watch T.V. without glasses, but this was frustrating."
Ventajas: "LOT staff was accommodating and very friendly and booked flight for the following day on KLM and a hotel room for the night with a meal voucher."
Desventajas: "The flight wash cancelled."
Desventajas: "Flight cancelled. The reticketing process was amateurish and unprofessional."
Desventajas: "When the main dinner came to my seat they ran out of pretty much everything, I wasn’t able to have an option on what to choose at all and was forced to eat the chicken dish that was very gross."
Ventajas: "On time... great service.... will use it again!"
Desventajas: "Good food, great staff, pleasent flight"
Ventajas: "Nice seats, very friendly staff and amazing service"
Desventajas: "Beef was over cooked. But is a plane so I understand!!"
Desventajas: "I booked a flight from Los Angeles to Kiev and all my flights were cancelled. I had to spend 5 hours on the phone to fight for my refund. On the way going our plane got cancelled at the airport..It was impossible to rebook...they care nothing about their passengers."
Ventajas: "Pésimo servicio de la empresa y Kayak, ya borré la app"
Desventajas: "Borren su app, es mejor así. Sálgan del negocio"
Desventajas: "The flight was delayed two hours and I missed my next flight because of that"
Desventajas: "Demora en salir tanto desde Nueva York como de Varsovia"
Desventajas: "I paid extra for my seat, but it was uncomfortable from LAX to Warsaw - too tight and cramped that the cabin was hot through most of the trip. Crew was okay, but for such a long trip, I would expect more comfort than what I get on short one-hour trips on small planes here in the US."
Ventajas: "Very comfortable"
Desventajas: "Credit cards didn't work in flight."
Ventajas: "The price was fair."
Desventajas: "They were very fussy about the weight of my carryon"