Ventajas: "the cushion to sleep on"
Desventajas: "the blanket"
Desventajas: "The food tasted good and was fresh, however, the presentation was a bit stodgy."
Ventajas: "The crew was lovely"
Ventajas: "Everything. Air NZ has the best Premium Economy class in the sky."
Desventajas: "All good."
Ventajas: "Business class lay-flat seats and a private cubby."
Desventajas: "Boarding required a bus ride to a distant terminal rather than direct boarding from the terminal."
Ventajas: "Food was delicious. They served dinner and breakfast. The flight was not crowded. I was able to sleep by stretching across 3 economy seats in my row."
Desventajas: "It would be better if the armrests went up."
Ventajas: "Premium Economy had plenty of legroom. Food service was comparable to business class."
Ventajas: "The entertainment was excellent and so was the food."
Desventajas: "Superb airline"
Ventajas: "The crew was super courteous and nice."
Desventajas: "Nice newer aircraft and the crew goes out of their way to make you feel comfortable."
Ventajas: "Everything. Best service and great seat room."
Ventajas: "The option to gate check strollers for easy access with a toddler"
Desventajas: "The stroller wasn't delivered to the gate by Air New Zealand"
Desventajas: "it was very cold"
Ventajas: "same as above"
Desventajas: "same as above. Along with attmpeting to get boarding passes in LAX staff could not do in IAD was unpleasant as lady kept asking for boarding passes then said she needs a print of the intineray"
Ventajas: "Service is great"
Desventajas: "Had to make a stop at Invercargill to recharge fuel, flight got delayed"
Ventajas: "Buena variedad de películas"
Desventajas: "El avión salió cuatro horas tarde. Estuvimos una hora y media, después de abordar, esperando al segundo piloto."
Desventajas: "No air vents"
Ventajas: "United flight crew was good. Check in was good and on time. Flight arrived early, smooth flight and landing was smooth."
Desventajas: "Recheck through LA TSA to domestic flight with United, was further hassle, might as well get naked to get through. Seat recline, too limiting (not asking much, just a bit further back). Pretzels were stale. Cabin crew seemed more friendly with dead heading pilots than passengers."
Ventajas: "Excelente todo!"
Ventajas: "Entertainment options were of great variety and easy to use"
Ventajas: "Boarding best I've ever done"
Desventajas: "Food was airplane food why can't they do better"
Ventajas: "We were allowed to check one bag for free...that's awesome. And we were provided with two full meals on the flight, more food than we could eat. And even a complimentary alcoholic drink! Great selection of movies. New Zealand Air is one of the best flying experiences I've had"
Desventajas: "Just a bit cramped"
Ventajas: "Crew was professional and very friendly, food was excellent, entertainment choices were fantastic. The seats were even comfortable and we were in coach!"
Desventajas: "Nothing, everything exceeded expectations."
Ventajas: "The service was very nice. The food was good. The entertainment choices were good as well."
Desventajas: "The seating was to crowded, you could tell that an extra seat was added in the middle section. What was once three seats was now four. Very disapointing. A deal breaker for long flights."
Desventajas: "Lo perdí"
Ventajas: "The friendliness of the crew."
Ventajas: "everythign aboht the trip was great"
Desventajas: "Very small seat"
Ventajas: "It was simply fantastic - all of it!"
Ventajas: "When booking, we were unable to choose our seating hence we were not sitting together. At the airport we asked if there was a way they could put the three of us together. Air New Zealand was able to accommodate our request. It was a 12 hour flight. We were very grateful."
Ventajas: "Amazing service. Friendly staff. Sat in row 38. Seat was comfortable and foot rest was amazing! I would highly recommend air New Zealand!"
Ventajas: "Flight had gluten free meals. Crew was professional"
Desventajas: "45 minutes late so missed connecting flight. While anz booked me on the next flight, international flights shouldn't be that late"
Ventajas: "Everything good"
Desventajas: "coming back to work"
Desventajas: "Airplane to cold. Had to wear a sweatshirt and cover up with a blanket the whole flight."
Ventajas: "great flight attendants who really seem like they want to be flying. The economy seats are better than most other airlines. I will always check to see if Air NZ flys to the destination I'm going. They are classy."
Ventajas: "Amazing staff"
Desventajas: "Lost my bag"
Ventajas: "Crew was very friendly. Boarding and replanting was smooth and efficient."
Desventajas: "Seats were tiny. Arm rests did not rise. Seats barely tilted back. You had to fight with the touch screen entertainment system to get it to do anything. Also it seemed like we sought out the most turbulent altitude possible."
Ventajas: "The flight was comfortable. The crew was friendly it was a smooth flight the food was good and I enjoyed the snacks also."
Desventajas: "There was't anything I didn't like I thought it was all good"
Ventajas: "Great entertainment system with lots of selections. Electrical outlets and USB port also great amenities"
Desventajas: "I am a small person and found the legroom to be inadequate. I paid $50 to upgrade the seats to economy plus to give us a bit more space but it wasn't any better. For a long, overseas flight, more space is needed. I had more legroom on my domestic flight with United. Also, the airline attendants for Air NZ were unpleasant and downright grumpy at times. It made a long, uncomfortable flight seem a whole lot longer."
Ventajas: "Great crew, great entertainment"
Desventajas: "Wasn't a fan of the dinner but no big deal"
Ventajas: "After finding it in the airport everything went extremely well. Able to find the flights and get to the gates with plenty of time. I did not have access to my email, but did see all the notices and appreciate that. Will travel with email access in the future."
Ventajas: "Large variety of entertainment options"
Desventajas: "Not enough water served frequently enough in my opinion. Hard to keep hydrated (it's a very long flight)"
Ventajas: "Great service. Food was excellent. Crew was friendly. Best transAtlantic flight experience I've had."
Ventajas: "The comfort of the seat, the quality of the food and the friendly accommodating service."
Desventajas: "Absolutely nothing."
Desventajas: "United is so blegh: staff, seats, service, etc."
Ventajas: "Service was excellent , food was very good. Comfortable. Flight."
Ventajas: "Food and entertainment were great. Crew was very nice."
Desventajas: "Sitting in between the economy sections meant everyone with a crying child should come stand by my seat until their baby stops crying."
Ventajas: "Had 3 seats to myself as plane wasn’t full."
Desventajas: "Long walk from connecting flights at LAX and incorrect gate number on schedule, necessitating even more walking. Exhausting before even getting on plane."
Ventajas: "- decent wine, fresh fruit, in-seat entertainment, smooth flight"
Desventajas: "- audio was buzzy, seats very thin, bathrooms not stocked with paper towels"
Desventajas: "The seats were really cramped"
Ventajas: "Nice crew, surprisingly fresh food."
Desventajas: "Very cramped seating."
Ventajas: "Para ser un vuelo corto, los asientos son cómodos"
Desventajas: "Entretenimiento a bordo Muy malo Y mejorntamaño de asientos, porque si es más tiempo, ya sería muy incómodo"
Ventajas: "Everything was fantastic!"
Ventajas: "Crew did their best, but that wasn't great."
Desventajas: "We pre ordered vegetarian meals for my vegetarian daughter, and the flight attendant went out of her way to mention that there was nothing ordered. Original direct flight from LAX to Sydney was delayed by almost 12 hours for "maintenance", so we were rerouted via SFO and Brisbane. 15 hours took 24"
Ventajas: "Great entertainment, food, and crew."
Ventajas: "The seat is narrow compare with other airlines."
Ventajas: "The movie selection was broad and current."
Desventajas: "There were plenty of movies to watch, but having more would be awesome!"
Ventajas: "Excellent seat comfort & entertainment options. Food was average."
Desventajas: "No vegetarian meal options"
Ventajas: "They gave us food vouchers and snacks for our delayed flight. The choice of movies available was great. the flight attendants were nice."
Desventajas: "Our international flight was delayed by over 2 hours. When we called to rebook our connection flight from Brisbane to Cairns, the agent on the phone told us they were unable to help us. The online website also did not allow us to rebook. When we got to Brisbane, the only flight remaining for us was a flight 2hours later with connection. Also, the phone jack was so poor that half of the time you couldn’t hear the movie."
Ventajas: "Sistema de entretenimiento moderno, comida aceptable, me llamó la atención de que son casi todos azafatos (a excepción de una única mujer)."
Desventajas: "Da la sensación de low cost."
Ventajas: "Pillows were comfy, seats reclined to a comfy position"
Ventajas: "Service and attitude"
Desventajas: "Very long flight"
Ventajas: "The flight attendants gotta be the happiest people in the biz. I didn't want to be there, but that they did made my whole trip better."
Desventajas: "They only offered pretzels."
Desventajas: "i missed mt plane because i i forgot my passport!!!"
Ventajas: "The crew was friendly and attentive. They worked hard to make the long flight as enjoyable as possible. The food was bland and uninspired. The in seat entertainment had a great variety though it stopped working with about an hour to go so that was frustrating."
Ventajas: "Crew was excellent! Very friendly and attentive - entertainment selection was great and the plane stayed nice and cool which is really helpful for a 15hr flight - no one needs 300 sweaty people for 15 its."
Desventajas: "That we were required to check our overhead bag because it weighed more than 15lbs. Meanwhile as we boarded nearly every passenger had an overhead bag that most certainly weighed more than 15lbs. Not sure what was going on there...also the seats are a little tight when reclined. Once the seat in front of me reclined back I had my knees in the back of the chair the entire flight and I am not a particularly tall person- made for a pretty uncomfortable 15hrs."
Ventajas: "*Our flight from LA to Melbourne on January 7th was cancelled. Fortunately, Qantas crew members were able to place us on an American Airlines flight to JFK the very same day."
Ventajas: "Overall it was an excellent flight, delicious food, wonderful crew and flight mainly smooth."
Desventajas: "To get to the gate for boarding was like going from Terminal 2 to Terminal 7 too far for many people to walk and to eventually find when you are not familiar with the airport, thought for a minute Qantas had not paid their airport duties."
Desventajas: "The flight was cancelled due to technical difficulties. But the airline did not plan ahead and was understaffed to take care of the individuals on the airline to speed up the process of waiting in lines. They knew we were coming and still only had 2 individuals on staff to take care of hundreds of people so the lines were longer than needed to be. Poor planning and accommodating of individuals during this time has made me not want to fly with this airline again."
Desventajas: "It was just TOO COLD! I had the sniffles for four days after arriving. The reclining seat didn't have much lumbar support."
Ventajas: "This was the plane flown to and from Brisbane apparently. It's one of the oldest in their fleet. The economy seats were significantly smaller than our flight from Melbourne and the premium economy and business were not as nice either. Really. It comfortable. Crew weren't super friendly but were very professional."
Desventajas: "Awful baggage claim process. Plane has landed for one hour and still no mention of which belt you can retrieve it. Qantas is horrible in customer service."
Ventajas: "Excellent crew!"
Desventajas: "Room was quite cold."
Ventajas: "Crew was trying hard to make customers comfortable"
Desventajas: "Delay in departure, my seat was next to the “kitchen “, so I didn’t get any sleep due to to constant noise!"
Ventajas: "Food was very good and crew was excellent"
Desventajas: "As always, the seats felt too cramped"
Ventajas: "The food is excellent. The flying attendant is friendly"
Desventajas: "The plane was very late"
Ventajas: "The Pilot"
Desventajas: "Flight was delayed by 2 hours. Had to get off the plane to get a visa. Delayed even more when we arrived in Australia. Didn’t have a gate ready when we landed. Lost my luggage in a flight to Brisbane."
Desventajas: "floor of plane not clean full of crumbs"
Ventajas: "Crew, spacious seats and airplane."
Desventajas: "Plane was a bit old, like bathrooms."
Ventajas: "crew was great"
Desventajas: "my console didn’t have sound but other than that it was excellent"
Ventajas: "easy boarding,efficient staff, lots of entertainment options, great pilot - very smooth flight and excellent landing"
Desventajas: "got stuck in middle seat, def not comfortable; crew not very cheery"
Ventajas: "Relatively smooth flight. Good snacks at back of plane. Plenty of bathrooms. Crew were courteous and helpful."
Desventajas: "Headphone jack and USB charging jack didn't work. So wasn't able to watch any movies. Arm rest was broken. When the seat in front reclines it gets very tight forcing you to recline and do it to the person behind you. Needs refurbishing. The seats are in poor shape and are pretty tight."
Ventajas: "El personal"
Desventajas: "La comidad y la comida"
Ventajas: "Comodidad y buen trato"
Desventajas: "Bathrooms were disgusting, plane was dirty"
Ventajas: "The service of both inflight & gate agents were wonderful"
Desventajas: "The seats were a bit tight"
Ventajas: "Very accommodating for such a long flight."
Desventajas: "The entertainment system was down causing the plane to be delayed 70 min in an already 15 hour long flight."
Ventajas: "Worst food on flight m service"
Desventajas: "The wheel on my bag was smashed..."
Ventajas: "Servicio, comida, comodidad, aviones nuevos"
Ventajas: "Great exportable the staff was very helpful and friendly I will fly again"
Ventajas: "I love Qantas in general. I paid for exit row seats and it's worth the extra money."
Desventajas: "Food was ok but I've had better in Qantas."
Ventajas: "Everything was fine. I have flown with Qantas many times, and it was same as usual"
Desventajas: "I had no problems"
Desventajas: "The airline used a codeshare that did not seem to signify anything. They would not provide me with any help when it became clear I would miss my connection. Furthermore, I purchased an extra legroom seat and was charged for it twice. Avoid if at all possible"
Ventajas: "I liked that they accommodated my dietary restrictions and that they supplied us with food for different parts of the flight."
Desventajas: "I didn't like that I was delayed in the beginning of the flight"
Ventajas: "Should have put me on one of the Qantas flights that left sooner, no explanation, no compensation."
Sigo varado en Los Ángeles esperando mi e-ticket sin respuesta por parte de la agencia.
Tahiti Nui Was great we did some business class, I don’t know how the regular seats were. LAX is horrible. I wish Tahiti Nui flew through San Diego
Very nice crew. Seat too narrow
Ventajas: "They bumped me off they also told me I had no insurance when I thought I bought the insurance from him flight. They are talking to see if I can get on the plane for Monday at 1:30 so I'm still at the LAXM very upset when I thought I bought insurance I had a important business in Paris and then I was heading out to Iraq to our mission day so I'm very upset right now thank you is there something you can do to make sure"
Ventajas: "Liked the tahitian atmosphere on the plane."
Desventajas: "Seats were uncomfortable and hurt my back."
Desventajas: "Legroom is tight and narrow..smaller than your average space in coach."
Desventajas: "Very tight seating-uncomfortable. Crew was not very friendly"
Ventajas: "The entertainment"
Ventajas: "The crew was astonishingly good. I really was amazed with the whole crew sense of service and kindness."
Desventajas: "Hard to say.. really"
Ventajas: "The crew's service, the food and availability of food and drink throughout the whole flight."
Desventajas: "The cabin temperature, it was too warm."
Ventajas: "Service was Great, Food was good."
Desventajas: "Coke zero was not complimentary"
Ventajas: "Very solid experience and comfortable"
Ventajas: "I was able to pick a seat with no one next to me and gathered 2 blankets and 4 pillows and sleep pretty well. I also appreciated boarding back to front and departing on time! Woo! TV Screens were new and updated which was also nice."
Desventajas: "The movie selection was a lot of sad and intense dramas. A few more comedy's and light hearted films would have been preferable."
Ventajas: "They provide blankets, eye patches for sleep, ear buds, and back pillows."
Desventajas: "The head phones aux jack for my seat didn’t work and couldn’t hear the movie. The seats caused aches and no leg room. Lack of air flow. Food wasn’t good either meal I didn’t eat. Economy for 8.5 hours isn’t a nice trip"
Desventajas: "Staff was not attentive in my cabin. English translation of instructions difficult to understand. Food was terrible. Bread was hard. Meal was inedible and not anything resembling breakfast. Cabin was freezing."
Ventajas: "They have definitely improved in the few years since I last flew with them. The food is still really good for airplane food. Also the service by flight attendants is friendly and attentive. The entertainment offered quite a few options as there were quite a number of movies if different genres and recent releases. I would definitely recommend them over some more expensive airlines."
Desventajas: "Location of terminal."
Ventajas: "The crew was super friendly and food was good. The leg space was decent also, always an important factor for tall people on long flights"
Desventajas: "The boardin required a long walk to a remote terminal and then quit a long drive to the plane"
Ventajas: "Easy boarding in Bora Bora, & speedy arrival in Moorea"
Desventajas: "High cost to make any changes to a reservation"
Ventajas: "Nice crew. I liked the packers of socks, earbids and mask."
Desventajas: "The entertainment system was a little outdated. Movies should be on demand, and no tv was offered."
Ventajas: "seat in business class was fair to poor- unable to fully recline\ food was poor"
Desventajas: "seating and food"
Ventajas: "Comfortable airline, good food, friendly service. I would take it again."
Desventajas: "I don't know if this is representative but we were late both ways (2 hrs and 1 hr). Differently from other airline I've used to do this trip they don't go and offer water during the flight. You can go to get some drinks yourself of course but this is not always easy when your neighbor is sleeping."
Desventajas: "Three and a half hour delay (while lying to us about why it was delayed) missed my connecting and got to sleep in an airport with no accommodation or recompense on either end. "Island Time" not acceptable for air travel."
Ventajas: "great entertainment options"
Desventajas: "horrid food"
Ventajas: "great options for entertainment."
Desventajas: "The plane food was horrible."
Ventajas: "Old movies little choice"
Ventajas: "Coach is about par with other airlines of the same class. Food is acceptable. Service is efficient and the crew is pleasant. Decent legroom for me (5’5” tall). I was able to get 5-6 hours sleep on the overnight flight to LAX."
Desventajas: "Having to go outside and climb stairs to board. Food could have been better."
Ventajas: "Frendly crew, drinks unlimited, and lovely time overall"
Ventajas: "Free movies rocks. Hawaiian air charges for them. Very good food"
Ventajas: "I liked getting a pillow and blanket. Movie selection was good but could be a little better."
Desventajas: "The food selection was "meh." I am a vegetarian and I wish I was told during booking to request a veggie meal. I would have given an "excellent" score with vegetarian options readily available and better movies."
Desventajas: "Better food selection, especially for vegetarians. Also, get gingerale!"
Ventajas: "Not much"
Desventajas: "Staff was VERY rude, seats are uncomfortable. Inside the plane is FREEZING cold. Food was ok-"
Ventajas: "Plentiful blankets, pillow, headphones and earplugs. Food and drink readily available."
Desventajas: "Seats are too small/narrow with little leg room for a 6' person. I was seated in 45A, the last row against the window. The seat backs do not recline yet, the seats in front of us so so, we end up with the guy ahead of my in my lap with zero leg room as my knees were pressed down by the reclined passenger in front of me. Very uncomfortable to not be able to move for 8 hours!!!!"
Ventajas: "Excellent service"
Ventajas: "The seat was uncomfortable. The staff was not friendly. They were serving food and did not let me pass to get back to my seat. And they did not bother to leave any food for me. The movie selection was limited."
Desventajas: "It had to be the worse experience ever."
Ventajas: "It was a very easy and fast check in. The service was super nice, beautiful and very professional."
Desventajas: "That the flight was over already"
Ventajas: "This was a wonderful flying experience for me. I was happy with the selection of entertainment, the seats were comfortable, and the crew was friendly. I also enjoyed the food!"
Desventajas: "We spent a long time on the tarmac at LAX. The explanation was that they were making sure everyone's bags got on board...which I felt was very odd. We left late, and arrived in Pape'ete 45 minutes late. Otherwise, the experience was excellent."
Ventajas: "This is a direct flight from Paris to LA so you don't have to pick up your luggage to go through customs when you go back to the US. You save a lot of time! I had 2 seats for myself. The cabin looks very attractive because of its colors. The Tahitian music is relaxing. It is also nice to see the crew with a Tahitian outfit, Tahitian pearls... You kind of travel without going to Tahiti! The crew is always very pleasant. The food is better than with any American airline."
Desventajas: "No choice for the meal. They had run out of one dish..."
Ventajas: "On time, friendly hosts."
Desventajas: "The food was not quality. One fresh fruit option was served; otherwise, lots of starch. They said there would be drinks available, but I could not find them."
Ventajas: "Amazing service from an extremely key me and attentive staff. The food was also delicious!!"
Ventajas: "Friendly staff. Flight was empty."
Desventajas: "It was freezing. I was wearing long pants, two sweat haired, and two blankets and I was still cold. The movies were not great. The headrests were super uncomfortable."
Ventajas: "Plenty of leg room"
Desventajas: "Seats were extremely outdated- circa saved by the bells"
Ventajas: "I love everything with Air Tahiti Nui."
Desventajas: "The agent at the counter was unpleasant. I had the impression that I bothered her"
Desventajas: "I booked the flight through kayak and was surprised that we were given two meals. However, both meals included meat. When I asked about a vegetarian option I was curtly asked if I ordered one. When I attempted to explain that I didn't know food would be served the flight attendant just shook his head and walked away."
Ventajas: "Impeccable service"
Ventajas: "The food was very good and so were the wines. The plane was recently updated and was clean. Boarding was on time and efficient. Bags were delivered very promptly on arrival. Check in at the front desk was well handled despite the lack of Internet check in facility"
Desventajas: "I can't sleep comfortably in an angled seat. Every modern carrier has lie flat seats. Why not Air Tahiti? and why no check in on the Internet?"
Desventajas: "No vegetarian options unless you order 72 hours in advance."