Ventajas: "the cushion to sleep on"
Desventajas: "the blanket"
Desventajas: "The food tasted good and was fresh, however, the presentation was a bit stodgy."
Ventajas: "The crew was lovely"
Ventajas: "Everything. Air NZ has the best Premium Economy class in the sky."
Desventajas: "All good."
Ventajas: "Business class lay-flat seats and a private cubby."
Desventajas: "Boarding required a bus ride to a distant terminal rather than direct boarding from the terminal."
Ventajas: "The plane was very comfortable, food was excellent and everything in worked well. Crew was very helpful and got you anything you needed."
Ventajas: "Premium Economy had plenty of legroom. Food service was comparable to business class."
Ventajas: "The entertainment was excellent and so was the food."
Desventajas: "Superb airline"
Ventajas: "The crew was super courteous and nice."
Desventajas: "Nice newer aircraft and the crew goes out of their way to make you feel comfortable."
Ventajas: "Everything. Best service and great seat room."
Ventajas: "The option to gate check strollers for easy access with a toddler"
Desventajas: "The stroller wasn't delivered to the gate by Air New Zealand"
Desventajas: "it was very cold"
Ventajas: "same as above"
Desventajas: "same as above. Along with attmpeting to get boarding passes in LAX staff could not do in IAD was unpleasant as lady kept asking for boarding passes then said she needs a print of the intineray"
Ventajas: "Service is great"
Desventajas: "Had to make a stop at Invercargill to recharge fuel, flight got delayed"
Ventajas: "Buena variedad de películas"
Desventajas: "El avión salió cuatro horas tarde. Estuvimos una hora y media, después de abordar, esperando al segundo piloto."
Desventajas: "No air vents"
Ventajas: "United flight crew was good. Check in was good and on time. Flight arrived early, smooth flight and landing was smooth."
Desventajas: "Recheck through LA TSA to domestic flight with United, was further hassle, might as well get naked to get through. Seat recline, too limiting (not asking much, just a bit further back). Pretzels were stale. Cabin crew seemed more friendly with dead heading pilots than passengers."
Ventajas: "Excelente todo!"
Ventajas: "Entertainment options were of great variety and easy to use"
Ventajas: "Boarding best I've ever done"
Desventajas: "Food was airplane food why can't they do better"
Ventajas: "We were allowed to check one bag for free...that's awesome. And we were provided with two full meals on the flight, more food than we could eat. And even a complimentary alcoholic drink! Great selection of movies. New Zealand Air is one of the best flying experiences I've had"
Desventajas: "Just a bit cramped"
Ventajas: "Crew was professional and very friendly, food was excellent, entertainment choices were fantastic. The seats were even comfortable and we were in coach!"
Desventajas: "Nothing, everything exceeded expectations."
Ventajas: "The service was very nice. The food was good. The entertainment choices were good as well."
Desventajas: "The seating was to crowded, you could tell that an extra seat was added in the middle section. What was once three seats was now four. Very disapointing. A deal breaker for long flights."
Desventajas: "Lo perdí"
Ventajas: "The friendliness of the crew."
Ventajas: "everythign aboht the trip was great"
Desventajas: "Very small seat"
Ventajas: "It was simply fantastic - all of it!"
Ventajas: "When booking, we were unable to choose our seating hence we were not sitting together. At the airport we asked if there was a way they could put the three of us together. Air New Zealand was able to accommodate our request. It was a 12 hour flight. We were very grateful."
Ventajas: "Amazing service. Friendly staff. Sat in row 38. Seat was comfortable and foot rest was amazing! I would highly recommend air New Zealand!"
Ventajas: "Flight had gluten free meals. Crew was professional"
Desventajas: "45 minutes late so missed connecting flight. While anz booked me on the next flight, international flights shouldn't be that late"
Ventajas: "Everything good"
Desventajas: "coming back to work"
Desventajas: "Airplane to cold. Had to wear a sweatshirt and cover up with a blanket the whole flight."
Ventajas: "great flight attendants who really seem like they want to be flying. The economy seats are better than most other airlines. I will always check to see if Air NZ flys to the destination I'm going. They are classy."
Ventajas: "Amazing staff"
Desventajas: "Lost my bag"
Ventajas: "Crew was very friendly. Boarding and replanting was smooth and efficient."
Desventajas: "Seats were tiny. Arm rests did not rise. Seats barely tilted back. You had to fight with the touch screen entertainment system to get it to do anything. Also it seemed like we sought out the most turbulent altitude possible."
Ventajas: "The flight was comfortable. The crew was friendly it was a smooth flight the food was good and I enjoyed the snacks also."
Desventajas: "There was't anything I didn't like I thought it was all good"
Ventajas: "Great entertainment system with lots of selections. Electrical outlets and USB port also great amenities"
Desventajas: "I am a small person and found the legroom to be inadequate. I paid $50 to upgrade the seats to economy plus to give us a bit more space but it wasn't any better. For a long, overseas flight, more space is needed. I had more legroom on my domestic flight with United. Also, the airline attendants for Air NZ were unpleasant and downright grumpy at times. It made a long, uncomfortable flight seem a whole lot longer."
Ventajas: "Great crew, great entertainment"
Desventajas: "Wasn't a fan of the dinner but no big deal"
Ventajas: "After finding it in the airport everything went extremely well. Able to find the flights and get to the gates with plenty of time. I did not have access to my email, but did see all the notices and appreciate that. Will travel with email access in the future."
Ventajas: "Large variety of entertainment options"
Desventajas: "Not enough water served frequently enough in my opinion. Hard to keep hydrated (it's a very long flight)"
Ventajas: "Great service. Food was excellent. Crew was friendly. Best transAtlantic flight experience I've had."
Ventajas: "The comfort of the seat, the quality of the food and the friendly accommodating service."
Desventajas: "Absolutely nothing."
Desventajas: "United is so blegh: staff, seats, service, etc."
Ventajas: "Service was excellent , food was very good. Comfortable. Flight."
Ventajas: "Food and entertainment were great. Crew was very nice."
Desventajas: "Sitting in between the economy sections meant everyone with a crying child should come stand by my seat until their baby stops crying."
For 5 hours and 1/2 they just ignore passengers needs
No individual entertainment screens on this flight. Would have been nice to know beforehand.
Ventajas: "Free checked Bags"
Desventajas: "If we could have a free select seat after booking."
Ventajas: "The flight is short, it was on time, boarding process was swift."
Desventajas: "There was one flight attendant with attitude problems but if you ignore her, she would stop it. No big issue."
Ventajas: "Para ser un vuelo corto, los asientos son cómodos"
Desventajas: "Entretenimiento a bordo Muy malo Y mejorntamaño de asientos, porque si es más tiempo, ya sería muy incómodo"
Ventajas: "The crew members were very helpful and the seating was very comfortable."
Desventajas: "I almost missed my return flight. It was a 9:40pm flight but the lady at the counter said that because i bought my ticket early, the flight time changed to 8:40pm because of time change. I think that needs to be factored in when selling tickets don't surprise customers."
Ventajas: "Everything was fantastic!"
Ventajas: "The crew was amazing , the seats comfortable abd the food and refreshments very good."
Desventajas: "It would be better if there was a media screen between Sydney and Perth."
Ventajas: "Comfortable flight."
Desventajas: "Food and entertainment options."
Desventajas: "Baby stroller was sent to baggage claim. I had to walk with small baby and a bunch of bags through all steps instead of using the stroller."
Ventajas: "We eventually got to our destination safely although very stressed"
Desventajas: "The plane from Sydney to Brisbane was awful. The section where we were seated had a permanent cover over the windows, ours and others near us, over a large section. This was really claustrophobic. It was like being in a closed in tin can. It should be disclosed that the window seat is not a window seat so you have the option to change to somewhere else. The seats are really quite cramped. A huge delay"
Desventajas: "The seats were much too close together for any comfort. Quite frankly, I booked with Qantas because I heard it was a good airline and comfortable. Riding on AA was NOT comfortable. If I wanted to ride AA, I would have booked them."
Ventajas: "On time flight ,no problems."
Desventajas: "All was fine."
Ventajas: "Keith the baby whisperer. Who took the babies one by one from there clueless mothers and stopped them crying and screaming. Kieth deserves his own commercial."
Desventajas: "The food and the seat comfort."
Ventajas: "Friendly, funny and personable staff. Make you feel very welcome."
Desventajas: "A couple of the stewards had really strong cologne."
Ventajas: "A 1950 flight from PVG-SYD and Qantas did everything well to gear it toward a restful flight."
Desventajas: "Not exiting from the front door after the flight while sitting in Business was slightly unpleasant."
Ventajas: "Super easy flight out of Auckland. Arrived in Nelson ahead of schedule."
Desventajas: "...the person coughing behind me..."
Ventajas: "The business class attention, and the quietness of an A380"
Desventajas: "Old style ‘ pod’ business seats.They are hard to sit , and not private like newer versions Silly extendable pop up tv screens with poor resolution"
Ventajas: "Sistema de entretenimiento moderno, comida aceptable, me llamó la atención de que son casi todos azafatos (a excepción de una única mujer)."
Desventajas: "Da la sensación de low cost."
Ventajas: "Sleeping seats were very roomy and staff were wonderful"
Ventajas: "I had a nice seat."
Desventajas: "Staff were unattentive, nasty"
Desventajas: "i missed mt plane because i i forgot my passport!!!"
Desventajas: "Seats too cramped and very difficult to get in and out of when the seats in front recline.” Dreadful mid flight snack."
Ventajas: "Temperature just right and pillows, blankets and better than average reclining seats"
Desventajas: "Food - too institutional. Bread over cooked, meats tough so couldn’t eat more than half of any meal."
Ventajas: "The salmon entree was top notch. Veggies cooked crisp too. Morning muffin was warm. All very yummy:) Wonderful smiling crew."
Desventajas: "The audio headphones had patchy reception. Needed to wiggle the wires."
Ventajas: "Kind, kept us fed."
Ventajas: "Sat in a business class seat in the upper deck and has a window seat so the “storage compartments” near the window are huge and I love having all my carryon items so available to me at all tunes. Also like the storage of inflight items on top of the compartmants during the flight."
Desventajas: "The upper deck 747 windows are a weird angle so looking out means you crane your neck."
Ventajas: "On time, good food, flite staff and attendants were friendly and helpful."
Ventajas: "Quick & friendly"
Desventajas: "Not given the right information. Almost missed connecting flight to Vancouver,because of waiting at the carrousel. For luggage that wasn't going to show up. Asked a security person about it. She radioed my #s in. Then told me it's still in Melbourne . A security issue. Now I'm about to miss my conecting flight. Don't worry you can catch the next one. At night, it's 8 am. Then only to find out I'm to go from terminal 1 to 3. Had 10 min. together there and go threw customs. Ran with injured knee."
Ventajas: "Seriously, in all my years of flying this was the best experience I've ever had - and that includes comparing my Economy ticket at Qantas to previous First Class flights with Delta and US Air. Very coordinated, very well setup and prepared. The stewards were wonderful. Food and service outstanding through the entire 13hr flight."
Desventajas: "My seat screen did not work, but I was ok with that as I had a charged iPad with me."
Desventajas: "It was just TOO COLD! I had the sniffles for four days after arriving. The reclining seat didn't have much lumbar support."
Desventajas: "Over all service was poor. TVs weren't working either."
Ventajas: "Crew was trying hard to make customers comfortable"
Desventajas: "Delay in departure, my seat was next to the “kitchen “, so I didn’t get any sleep due to to constant noise!"
Ventajas: "Attentive staff with great food. Only issue is seats in economy are a bit cramped."
Desventajas: "Seats a bit cramped in economy."
Ventajas: "Pre-boarding customer service staff changed seats for extra leg-room"
Ventajas: "Crew, spacious seats and airplane."
Desventajas: "Plane was a bit old, like bathrooms."
Ventajas: "El personal"
Desventajas: "La comidad y la comida"
Ventajas: "Comodidad y buen trato"
Ventajas: "Great food and service, enjoyable flight home. Cabin was clean and seats as good as airlines are."
Desventajas: "What horrible uniforms...... they are shockers."
Desventajas: "The flight was delayed by one hour. Because I had to collect my carry-on bag, I missed my connection by 8 minutes. I was re-booked on another flight and was five hours late getting home"
Ventajas: "Everyone and everything"
Ventajas: "Servicio, comida, comodidad, aviones nuevos"
Ventajas: "on time"
Desventajas: "very rough ride"
Ventajas: "The seating, streaming movie choice and food exceeded my expectations."
Ventajas: "I got a great deal on this flight, I will look to KAYAK For all my travel needs."
Ventajas: "I arrived in Melbourne 9 hours after I was scheduled to. The flight was severely delayed out of NYC and then I missed my connection out of LA and flew to Sydney instead. I was offered a $20 voucher for food at jfk, and that was it."
Desventajas: "See above"
Desventajas: "the air conditioning didn't work well, constantly fluctuating between freezing and hot"
Desventajas: "The flight boarded 30 mins after it said it would on the boarding pass, and then was delayed further by an ill passenger. We ended up leaving about 60-90 minutes late."
Ventajas: "Entertainment Is always good"
Desventajas: "The five hour delay. Would have appreciated a phone call so I didn't have to get to the airport so soon. Food used to be so much better"
Tahiti Nui Was great we did some business class, I don’t know how the regular seats were. LAX is horrible. I wish Tahiti Nui flew through San Diego
very hot the air conditioning was not low enough mind
Very nice crew. Seat too narrow
Desventajas: "Slow boarding, not able to select seat in advance"
Ventajas: "Totally reasonably way to fly to tahiti. It seems like a well run airline."
Ventajas: "They bumped me off they also told me I had no insurance when I thought I bought the insurance from him flight. They are talking to see if I can get on the plane for Monday at 1:30 so I'm still at the LAXM very upset when I thought I bought insurance I had a important business in Paris and then I was heading out to Iraq to our mission day so I'm very upset right now thank you is there something you can do to make sure"
Ventajas: "Liked the tahitian atmosphere on the plane."
Desventajas: "Seats were uncomfortable and hurt my back."
Desventajas: "Legroom is tight and narrow..smaller than your average space in coach."
Desventajas: "I have purchased the priority pass but it didn't work. Was very disappointed. I could have saved money by not purchasing it."
Ventajas: "The crew was astonishingly good. I really was amazed with the whole crew sense of service and kindness."
Desventajas: "Hard to say.. really"
Ventajas: "The crew's service, the food and availability of food and drink throughout the whole flight."
Desventajas: "The cabin temperature, it was too warm."
Ventajas: "Would definitely fly Ait Tahiti Nu again."
Desventajas: "No complaints."
Ventajas: "Service was Great, Food was good."
Desventajas: "Coke zero was not complimentary"
Ventajas: "The attendants seem very happy to be where they were. Very friendly and helpful, everyone seemed in a great mood and happy to be with us. the only bad thing was they ran out of salmon before they got to us."
Desventajas: "There were not gluten free options for my boyfriend who has a gluten allergy and we put in the gluten free option when asked on the initial questionnaire. My son got food poisoning from the food."
Ventajas: "Very solid experience and comfortable"
Ventajas: "I was able to pick a seat with no one next to me and gathered 2 blankets and 4 pillows and sleep pretty well. I also appreciated boarding back to front and departing on time! Woo! TV Screens were new and updated which was also nice."
Desventajas: "The movie selection was a lot of sad and intense dramas. A few more comedy's and light hearted films would have been preferable."
Ventajas: "They provide blankets, eye patches for sleep, ear buds, and back pillows."
Desventajas: "The head phones aux jack for my seat didn’t work and couldn’t hear the movie. The seats caused aches and no leg room. Lack of air flow. Food wasn’t good either meal I didn’t eat. Economy for 8.5 hours isn’t a nice trip"
Desventajas: "Staff was not attentive in my cabin. English translation of instructions difficult to understand. Food was terrible. Bread was hard. Meal was inedible and not anything resembling breakfast. Cabin was freezing."
Desventajas: "Location of terminal."
Ventajas: "The crew was super friendly and food was good. The leg space was decent also, always an important factor for tall people on long flights"
Desventajas: "The boardin required a long walk to a remote terminal and then quit a long drive to the plane"
Ventajas: "Easy boarding in Bora Bora, & speedy arrival in Moorea"
Desventajas: "High cost to make any changes to a reservation"
Ventajas: "Nice crew. I liked the packers of socks, earbids and mask."
Desventajas: "The entertainment system was a little outdated. Movies should be on demand, and no tv was offered."
Ventajas: "Comfortable airline, good food, friendly service. I would take it again."
Desventajas: "I don't know if this is representative but we were late both ways (2 hrs and 1 hr). Differently from other airline I've used to do this trip they don't go and offer water during the flight. You can go to get some drinks yourself of course but this is not always easy when your neighbor is sleeping."
Ventajas: "great options for entertainment."
Desventajas: "The plane food was horrible."
Desventajas: "Better food selection, especially for vegetarians. Also, get gingerale!"
Ventajas: "Great service, from booking seat assignment to meals, the staff could not have been better,"
Ventajas: "I liked the staff."
Desventajas: "Leg room was dismal. Food was not great."
Ventajas: "The seat was uncomfortable. The staff was not friendly. They were serving food and did not let me pass to get back to my seat. And they did not bother to leave any food for me. The movie selection was limited."
Desventajas: "It had to be the worse experience ever."
Ventajas: "It was a very easy and fast check in. The service was super nice, beautiful and very professional."
Desventajas: "That the flight was over already"
Desventajas: "No movieson demand"
Ventajas: "That i didn't have to pau for alcohol."
Desventajas: "I thought I was going to be greeted with something as we walked on board. The video definitely makes the plane look a lot bigger."
Ventajas: "Loved that there was a blanket and pillow provided, that they also provided headphones, earplugs, and a sleep mask, and that they served food and wine."
Ventajas: "The crew was incredibly positive, helpful, and cheerful."
Desventajas: "There were very few movie choices compared to similar flights with other airlines"
Ventajas: "This was a wonderful flying experience for me. I was happy with the selection of entertainment, the seats were comfortable, and the crew was friendly. I also enjoyed the food!"
Desventajas: "We spent a long time on the tarmac at LAX. The explanation was that they were making sure everyone's bags got on board...which I felt was very odd. We left late, and arrived in Pape'ete 45 minutes late. Otherwise, the experience was excellent."
Ventajas: "The plane was on time."
Desventajas: "I did not like the schedule. Leaving by 7 in the evening would permit many more connecting flights upon arrival in LA. Leaving Papeete at midnight wss exhausting. There were a lot of empty spaces but when we were assigned seats, we were not asked if we would like a place to stretch out (which we would have!)"
Ventajas: "On time, friendly hosts."
Desventajas: "The food was not quality. One fresh fruit option was served; otherwise, lots of starch. They said there would be drinks available, but I could not find them."
Ventajas: "Flight attendants were nice and Lights turned off shortly after T/O to help people sleep, but not much else."
Desventajas: "Flight delayed 2 hours--very hot waiting inTahiti airport, especially when original T/O time was 1 minute before midnight."
Ventajas: "Crew service was great- friendly."
Desventajas: "Uncomfortable seats. So much hardware underneath some there is compromised leg room. Terrible hot food- breakfast in particular."
Ventajas: "Amazing service from an extremely key me and attentive staff. The food was also delicious!!"
Ventajas: "The seat I was in wasn't as crowded in last row center. So I had some recline space to kick back."
Desventajas: "Screaming baby and sick baby right next to me both flights but can't do anything about that."
Ventajas: "Friendly staff. Flight was empty."
Desventajas: "It was freezing. I was wearing long pants, two sweat haired, and two blankets and I was still cold. The movies were not great. The headrests were super uncomfortable."
Ventajas: "Plenty of leg room"
Desventajas: "Seats were extremely outdated- circa saved by the bells"
Ventajas: "Every seat has its own entertainment system, no charge. Food was decent. Blankets, pillows, headphones, earplugs and sleep mask provided at no charge as well."
Ventajas: "Impeccable service"
Ventajas: "The food was very good and so were the wines. The plane was recently updated and was clean. Boarding was on time and efficient. Bags were delivered very promptly on arrival. Check in at the front desk was well handled despite the lack of Internet check in facility"
Desventajas: "I can't sleep comfortably in an angled seat. Every modern carrier has lie flat seats. Why not Air Tahiti? and why no check in on the Internet?"
Desventajas: "No vegetarian options unless you order 72 hours in advance."