Ventajas: "Everything was amazing"
Desventajas: "Stay safe"
Ventajas: "Staff upgraded me both ways to an emergency exit row with more leg room."
Desventajas: "Breakfast was just so-so, not enough snacks or drink service throughout. The departure from the plane took over an hour (JFK’s fault, not Korean Air)."
Ventajas: "Food delicious! Flight attendants very attentive, helping with babies and really doing more than I’ve ever seen."
Ventajas: "Crews are always super well trained."
Desventajas: "Between continental flight need more movies, in my perspective"
Ventajas: "Korean Air has top notch service from crew members. Very kind and accommodating. They will really go out their way to make you feel comfortable. They also serve food on the short flight which not all airlines do between Korea and Japan. Seats are also comfortable; more leg room than other airlines."
Desventajas: "They only gave a tuna rice ball, which I couldn’t eat because I am vegan. I wish they were more accommodating for people who eat other kinds of diets."
Ventajas: "The crew was awesome. They were attentive. The always said they were sorry as the went down the aisle with the cart. They made sure they didn’t disturb you while you were sleeping. The food was awesome. I can’t explain it you have to go on a trip with them and experience it."
Desventajas: "Seats could always be more comfortable."
Ventajas: "Food, professional staff and crew"
Ventajas: "Great service, economy legroom"
Ventajas: "The toilet is not really good.It Is smelly"
Desventajas: "Your crew is so beautiful and very nice.Your services is Excellent i loved your Air line."
Ventajas: "Crew service"
Desventajas: "Food quality was ok."
Ventajas: "Staff was friendly"
Desventajas: "More food offerings like snacks and fresh fruit options"
Ventajas: "The staff was courteous and kind"
Desventajas: "My luggage took over an hour and my 1 bag was covered in a sticky mess that looked like eggs!!! It was gross and they wanted me to fill out a complaint form. That is just unsanitary!!! No form is going to fix that!"
Ventajas: "The staff were kind and very helpful when my USB port didn’t work. They were eager to fix the problem."
Desventajas: "There was no way to book seat or check in online ahead of time. There was no order to boarding the plane. It was a just 1 big line."
Ventajas: "Clean and nice crew"
Desventajas: "Food choices and not as comfortable as I had hoped"
Desventajas: "late departure"
Desventajas: "There wad a7 hour delay in Korea and the staff at the airport were not helpful. I asked them if I was in the right place for my connecting flight and all they said was come back in 1 hour. I came back 1 hour later and asked if I'm still in the right place sand when my flight would be boarding. They again said come back in 1 hour. This went on for 7 hours and they never made Amy announcements to inform anyone of when the flights would finally board."
Desventajas: "Flight was delayed 9 hours and we were never given one update, after about 5 hours they moved up to the smallest most remote gate they could and removed staff, again no updates, any information came from rumors people could get out of random employees"
Ventajas: "I liked the front & below cameras. I used the pillow for my back. It was a very long flight & we were served two meals, coffee, & a snack. The flight was delayed but they switched me to the very next airline & I still arrived on time. Flight arrived at midnight when the airport is not so busy. No issues with security when transferring planes. Customs waved us through & the baggage arrived quickly."
Desventajas: "Request for more movie & TV options after 18 hours of flying."
Ventajas: "Considerate Staff"
Desventajas: "Business would be better; customs in Seoul are very slow."
Desventajas: "re you trying to register for? ~ Garrett"
Ventajas: "Boarding orderly"
Desventajas: "Cold food"
Desventajas: "Seats too small for a seven hour flight"
Ventajas: "Landed safe"
Desventajas: "2 hours on tarmac waiting....terrible. Didn't eat the food"
Ventajas: "extra leg room was great"
Desventajas: "Although I had already checked in on line and had a boarding pass, I stood in line for ninety minutes at Incheon just to self-drop a bag. That's just not acceptable. I'd avoid Incheon and Korea Air for future flights for this reason."
Ventajas: "Food and boarding."
Desventajas: "No comment."
Ventajas: "The flight attendants are great and very helpful"
Ventajas: "Good service. All attendants and crews were nice and friendly."
Desventajas: "The leg rooms and too small seat when compared with the picture online. The entertainment didn't have many choices."
Ventajas: "Everything works fine except the language that has been used to communicate between the passengers and the staffs."
Desventajas: "It would be better to speak more in english than in their native language for proper communication between the crew and the passengers."
Ventajas: "Great leg room and wonderful flight staff. Coffee was excellent."
Desventajas: "Movie selection too limited and the same movies were offered on the return flight. The smell of sesame oil was a bit overpowering on the flight due to food choices offered. Additionally, an American/European style breakfast option would have been nice. We were offered two meals on our 14 hour overnight flight and both consisted of what we would consider to be dinner or lunch options."
Ventajas: "Fast I like it this way.."
Desventajas: "Time keep changing is what I don't like."
Ventajas: "Clean rest rooms Friendly attendants comfortable leg room"
Desventajas: "Very limited entertainment options for such a long flight, IAD to Seoul"
Ventajas: "Great service, kind service, food was better than expected, and they allowed you to stand in the back to stretch your legs. This was helpful for the 13 hour flight to not be trapped sitting!"
Ventajas: "Tripulación extremadamente atenta, limpiaban los baños cada vez que alguien lo usaba, silenciosa. Cabina moderna, asiento totalmente reclinable, muy cómodo."
Ventajas: "plane was comfortable and ground as well as freight crew's are kind. overall very good service."
Ventajas: "There was plenty of room with empty seats."
Desventajas: "The breakfast food was not good. Some of the staff couldn't speak English."
Desventajas: "We are delayed for 2 hours"
Desventajas: "Nothing GOOOOOD!!!!!!!!!!!!"
Ventajas: "GOOD SERVICE."
Ventajas: "Friendly crew members, great food, and lots of entertainment choices"
Ventajas: "The size of the overhead storage was great. The crew was professional and pleasant The entertainment provided lots of movies, games and concerts. The skymap and outside camera provided a view that I was not use too."
Desventajas: "its a long flight so its difficult to know if it could have been more comfortable. There was always a line for the bathroom."
Desventajas: "Extremely uncomfortable seat (didn't even lean back, due to positioned in front of the wall).m"
Ventajas: "The crew went above and beyond."
Ventajas: "Food was great"
Desventajas: "Headphone jack in seat didn't work correctly"
Desventajas: "I ordered kosher food but you didn't bother passing my request to airline."
Ventajas: "Wine and beer were not offered until requested - and wine was only available in small glass, not in a small bottle as on United flights."
Ventajas: "Comfortable flight and crew were all very friendly and accommodating."
Desventajas: "newer movies would have been nice"
Separate lanes for different groups in gate b2 would have been nice. Instead it was a bad mad rush to the front of the queue.
Got me to the destination, long delayed.
We enjoyed the flight very much. The flight staff was very helpful and friendly.
The crew was very friendly and professional. The food was great. The check-in process took a long time, more than 20 minutes.
Desventajas: "Poor customer service and lack of care for loyal passengers"
Ventajas: "What can I Say. It's Singapore Airlines"
Ventajas: "The staff was amazing"
Ventajas: "The crew were excellent"
Desventajas: "Seats and leg room not as comfortable as older plane. The entertainment system was confusing to use ( again older model) hence not as user friendly."
Ventajas: "Food, Entertainment."
Desventajas: "Harder than usually landing"
Ventajas: "SQ always the best service"
Ventajas: "Flight was full but crew was attentive and very pleasant. Star Alliance Lounge at LAX had a good variety of food and drinks - Asian, western, small bites, snacks; red, white, bubbly and even a bartender who'll mix up cocktails. I love flying SQ."
Desventajas: "For a premium economy service, it was really good."
Ventajas: "Yes and yes"
Desventajas: "Not sure because I have never had a better experience."
Desventajas: "Reservation online"
Desventajas: "Singapore Airlines is so wildly overrated. The service is frequently poor, and the cabin environment dirty and old unless flying on their very latest planes. Even their A380s are now stale and musty. Not nice."
Ventajas: "The crews on board were amazing!"
Desventajas: "The service from the ground staffs are not as good a the crews onboard."
Ventajas: "Food was good"
Desventajas: "Boarding was just ok, but departure delayed by half hour. Seats were really poor. Zero comfort.. felt like sitting on a cramped park bench. Entertainment system is ancient. Can't see and can't listen properly. Didn't expect this type of horrible aircraft from Singapore Airlines!"
Desventajas: "Very tight space"
Ventajas: "Nothing beats Singapore SQ!"
Ventajas: "excellent - comfy plane, great service, excellent stuff."
Ventajas: "Prompt boarding, friendly service, decent food, plentiful entertainment. Singapore Airlines was a great choice for my flight from Texas to England."
Ventajas: "Friendly crew I like that a lot. The diabetes food choice ecselent Thank you"
Desventajas: "The toilets were very dirty"
Ventajas: "Crew were attentive and courteous, food and beverage choices were great; would definitely fly with SA again."
Desventajas: "None that I can think of"
Ventajas: "Me tiraron un vaso de gaseosa arriba y la actitud de todo el personal a bordo fue sobresaliente. Más allá del accidente me regalaron 75 usd para gastar en el catálogo a bordo."
Ventajas: "I booked regular economy and flew to Tokyo that way, but put a bid in for premium economy for the flight home and got it. It's not a big upgrade (bigger display panel, a little more leg room, seat tilt and it has a leg rest) but those things made the flight for me."
Desventajas: "I don't have much on the down side front aside from the usual "would like more leg room" and "more seat tilt" so nothing new to report"
Desventajas: "There was on flight attendance which I assume new. She was not able to manage to check with her colleagues whether there was still a food which I requested before giving me the answer. Also, to me little things like fold the cup holder before take off and landing is just a simple task to do without giving a lecture to the passenger when he or she might be tight up with kids."
Ventajas: "Love the promptness of services, always with a smile!"
Ventajas: "Amazing service!"
Desventajas: "Because the flight from IAD to London was cancelled, I never made it to this flight."
Desventajas: "Headphones didn’t work entirely for listening to movies. Had to manually hold it in."
Ventajas: "friendly staff top Service top Inflight"
Desventajas: "new aircraft, 2 x usb charging ports, 50+ movies, very quiet aircraft."
Ventajas: "Las aerolíneas asiáticas que he probado son excelentes de todo a todo. Gran servicio y atención al cliente."
Desventajas: "Flight delayed twice without informing us the reason, and after boarding, we waited for v long to take off also"
Ventajas: "Boarding was good"
Desventajas: "Old plane, bad food selection and they run out of omelette in the morning - only seafood as option. Not rude crew but wouldn't call them friendly or welcoming."
Ventajas: "Awesome comfort, infotainment, service and food. Was amazed at the value for an economy flight - much better than BA & United in every way."
Ventajas: "Liked everything from service to comfort"
Ventajas: "The food is good. The service is excellent, always smiling and attentive."
Desventajas: "Not enough quantity of each type of food. I did not get the cold noodle I want and end up eating sandwiches."
Ventajas: "Lounge experience was excellent. Service on the airline in general was excellent. Food and drinks we're just great. I enjoyed the sleeper seat that I was in. Everything was super smooth and I'm so glad I flew with Singapore Airlines."
Desventajas: "Nothing negative to report"
Ventajas: "Great service and very friendly staff."
Ventajas: "Great flight amazing service"
Ventajas: "Singapore crew are on their feet and working for the entire flight. Great service!"
Ventajas: "Excelente y cálido servicio en el mostrador de facturación en Manila. Comida bastante aceptable para clase turista. Acceso gratis a sala vip en Changi, con oportunidad de tomar una ducha antes de embarcar en el vuelo largo a Barcelona. Las azafatas son adorables."
Desventajas: "La calidad del sonido del sistema de entretenimiento a bordo no es buena. Hay mal contacto entre las tomas del asiento y los auriculares."
Ventajas: "La cordialidad, el trato, el servicio, el avión, la limpieza. Un vuelo muy agradable y que recomendaría siempre."
Desventajas: "Que para ofrecer los servicios comerciales si hablaban español, para el resto de servicios no, aunque fueron muy atentos."
Ventajas: "Service is amazing! I loved that airplane had Christmas decorations on the walls and great choices of food and beverages."
Ventajas: "They treat you very nicely on Singapore Airlines - from warm washcloths to wine with your meal. Seats are comfortable and the long flight not so wearing."
Desventajas: "My husband reacted to the spicy beef/rice dish served for breakfast."
Ventajas: "Service is good even in economy class."
Desventajas: "Chairs on the new A380 although more comfortable than the Boeing 777 are still very uncomfortable for sleeping in the economy class. Plane is so big that it takes a while for first and business class to load and unload. Luggage took forever to unload for the same reason."
Ventajas: "Crew was friendly"
Ventajas: "Great Atmosphere, people and delicious food. It's a pleasant flight"
Desventajas: "The only thing, couple of the flight attendants seems bossy and order us to move and put down our hand bag. I won't be comfortable to let my handbag with some cash and passport on it to leave it under the chair."
Ventajas: "didnt really like anything on this flight"
Desventajas: "the meals were ok, vegetarian meals were good but not always available. some of the air hostesses in Economy class were rude and downright unpleasant."
Ventajas: "Positive attitude of crew."
Desventajas: "Not enough fluids served."
Ventajas: "free socks! you wouldn't think this matters, but it totally does!"
Desventajas: "customs forms were really only available in english as you board, they ran out. Boarding is something you can't really improve upon"
Ventajas: "The food is always great!"
Desventajas: "They should bring out snack more often."
Desventajas: "La atención a la categoría Emerald, ni en LAX ni HKG ni durante el vuelo el tener categoría Emerald hizo diferencia alguna con la atención recibida a diferencia de Qatar, AA o Japan Airlines en que se esmeran en el buen trato a los viajeros frecuentes de la alianza one world."
Desventajas: "Food was lacking, everything else excellent! Not enough components to the meals. Be nice to have cheese/crackers. Better salad."
Ventajas: "Crew and the food"
Desventajas: "Seating was tight for me a big guy"
Ventajas: "La comodidad del avión, el entretenimiento a bordo muy completo y el catering a bordo muy bueno"
Desventajas: "La atención del personal. Parecían poco felices pero me pasó en los 3 vuelos que tomé en Cathay"
Desventajas: "Distancia de asientos"
Ventajas: "El entretenimiento de abordo y el espacio entre asientos"
Desventajas: "El personal, es muy poco amable"
Ventajas: "Nice plane. Crew was great. Seat not bad for economy."
Desventajas: "Only complaint was the 5 or 6 hour delay because of the weather."
Desventajas: "Not sure why we left and arrived so late, but it was annoying to miss the last flight out of Vancouver to my destination and have to find a hotel and stay the night. I guess lesson learned on expecting flights to always be on schedule. Sometimes things happen and they’re not."
Ventajas: "Cathay pacific is the best airline"
Ventajas: "Was good service onboard"
Desventajas: "They could be upgraded my whole itinerary and not just 1/4 of the trip"
Ventajas: "The staff being very attentive & prompt , great service"
Desventajas: "Seats not comfortable for a long haul flights"
Ventajas: "No llego mi maleta a Vancouver"
Ventajas: "No llego mi maleta a la cuidad de Vancouver y tenía una conexión y fue todo un desastre con tantas vueltas"
Ventajas: "This flight is very comfortable and on time."
Desventajas: "Nothing I didn't like"
Ventajas: "Attentive attendants made the process much easier/ great flight"
Desventajas: "No hay películas en español"
Ventajas: "Excellent service for wheelchair passengers"
Ventajas: "The food was good."
Desventajas: "We were sitting at te back and it was very cold. Not sure why. They ran out of chicken for lunch."
Desventajas: "Gate change from 34 to 4 in hgk airport was too far."
Desventajas: "Signs on the airport screens were not updated in time so estimated departure times passes without boarding notices."
Ventajas: "The new plane"
Ventajas: "Nothing I like about this airline. Boarding is a mess. The food sucks. The flight attendants are just ok. I don’t plan to use this airline again."
Desventajas: "Nothing I like about this airline. Boarding is a mess. The food sucks. The flight attendants are just ok. I don’t plan to use this airline again."
Ventajas: "Food is good"
Desventajas: "I didn't like their foods specially fish & chicken made me nausea"
Ventajas: "The service and flight were great"
Desventajas: "The food was bland and it had no flavor. I got food poisoning from what they called a low lactose meal. I am a Chef myself and I feel like part of the overall experience is being fed but I didn’t have a great experience with that. I dread the flight home."
Ventajas: "Absolutely nothing"
Desventajas: "That they continuously made mistakes and wasted my time and money. Let alone no sleep and carrying everything to 3 different terminals not completing my trip on any of them. Now I’m spending Valentine’s Day alone in a hotel in Hong Kong instead of meeting my gfs family and sleeping with her the first time in Manila."
Ventajas: "We arrived late again."
Ventajas: "All was good until missed connection"
Desventajas: "Missed connection due to late arrival. CP switched us to AC. 7 hour layover"
Ventajas: "Very good service. Professional and friendly"
Ventajas: "The cabin crew was nice, courteous, and professional. The cookie and juice were good. The variety of music was nice."
Desventajas: "The flight was delayed an hour. Airport crew leaves a lot to be desired. The passenger next to me took up too much space- no fault of the airline tho. The soy chicken was salty."
Ventajas: "Cathay Pacific were great slight delay in Singapore due to incoming flight. A350 plane wonderful quiet and decent space in economy. Food and entertainment was good and well time food serving."
Desventajas: "Arriving Hong Kong and getting a taxi... first impressions count and Taxis are rude and a rip off. Not what you expect from a renowned international airport"
Ventajas: "The airplaine Service Adequate food and good wines Very good entertainment"
Desventajas: "Nothing really"
Desventajas: "Poor leg room, very tough for a tall guy"
Ventajas: "Even though the line to board seemed massive and very long the crew boarded everyone very quickly and timely I anticipated a very long wait and in reality it wasn’t"
Desventajas: "Nothing stood out negatively"
Ventajas: "Overall is good."
Ventajas: "Cathay Pacific with its new Airbus A350 has amazing business class seats and I have to confess that this business class product by far is now the best one. Service was just perfect and extremely professional, at check-in, upon boarding and on-board. So it was one of the most enjoyable flights I had for a long time. And last to mention, the food was lovely."
Desventajas: "Cathay Business Class passengers departing from Dusseldorf Airport can use the Lufthansa Business Class Lounge in Terminal A. It is one of the poorest lounges I visited in the last years. There was not even a proper selection of food available for lunch leaving me hungry upon boarding."
Ventajas: "More space between seats"
Desventajas: "Little to no vegetarian option"
Ventajas: "great service"
Desventajas: "Seats too cram feels like sardines in a can"
Ventajas: "Friendly crew. Above average food offerings. Wide selection of entertainment choices on individual entertainment console."
Desventajas: "Seat cushions not comfortable. Power outlets dont work consistently (both USB and AC outlets). No individual air vents."
Ventajas: "Comfortable seat , surprisingly good food"
Ventajas: "Ice cream on the plane"
Desventajas: "my main course was not that tasty.."
Ventajas: "Nothing really"
Desventajas: "Food sitting position checking in"
Ventajas: "American pilots"
Ventajas: "seats were wider and more legroom in economy section, better food than other airlines, crew were helpful, entertainment system offered good selection."
Desventajas: "one entertainment system kept freezing and did not work for the last 4 hours of the flight, toilet need more frequent cleaning."
Ventajas: "Crew were nice and accommodating. Food was good."
Desventajas: "Useless English movies and very few latest movies."
Ventajas: "I had difficulty finding my booking reference on cathay website until it was very late. I am marco polo member but that was picked up late so my meal preferences were not picked up. Also we had pork sausage for breakfast to me one of the items tasted sumilar to beef and not pork. I would prefer that all meat sources be listed so i can make an informed choice"
Desventajas: "See above otherwise it was good"
Ventajas: "Very good service overall."
Desventajas: "No complaints on this particular flight."