Everything was wonderful. Just wish you would have selection for those that don’t eat meat. Love your airline! Thank you.
Ventajas: "Everything was amazing"
Desventajas: "Stay safe"
Ventajas: "The crew were good and very pleasant."
Desventajas: "The food was pretty gross. I don't know how you can pass that for food."
Desventajas: "Everyone was accomadating"
Ventajas: "Crew are great. Plane is cool, A380."
Desventajas: "Connecting flight is in a hurry, time is tight."
Ventajas: "Korean Air was amazing. Very comfortable, hospitable, and punctual."
Ventajas: "Clean facilities and polite staff. Made the 14 hour trip much more tolerable."
Desventajas: "More JFK related than anything. 20 minute delay on Yvette tarmac due to gate related issues but that's not the airline's fault."
Desventajas: "They should really Consider adding more movie options, in English without having to read subtitles. I had a 13 1/2 hour flight and an 18 hour flight. The movie options were awful and made for our own not so entertaining flight."
Ventajas: "The crew, as always, was super professional, friendly, helpful, and efficient. The plane was neat and clean, I was pleasantly surprised with personal items like tooth paste, tooth brush, and slippers. And I was thrilled that you served wine with food as well. That goes a long way!"
Desventajas: "I didn’t rate comfort and food as “excellent” as I did other items not because they were not great, but flying on an economy class for 14.5 hours, I can’t force myself to speak too highly about these two items, which doesn’t necessarily reflect my flight experience or Korean Air quality!"
Ventajas: "Very efficient crew. Good food. Good movies."
Desventajas: "More room around seat."
Ventajas: "Exceptionally trained and attentive staff. Clean plane."
Desventajas: "More entertainment options."
Ventajas: "Great service. Clean plane, good seating"
Ventajas: "Got me there and back on time!"
Desventajas: "Could've had a larger movie selection"
Ventajas: "great service. my kids loved the special treatment!"
Ventajas: "The crew was great. The technology is great. I enjoyed the movies."
Desventajas: "I wish I had more water."
Ventajas: "crew and movives"
Desventajas: "food was so so."
Desventajas: "I missed my flight on my way to the destination and I could not find a way to contact Kayak.. Because of my missed flight my flight return back I could not take it either. How can I get refund for a flight I could not take?"
Ventajas: "I like the Korean bibimbap food in the movie selection was good for the Korean and Asian movies although there were just a few"
Desventajas: "People did not follow the boarding orders everybody just lined up all at one time and the crew let them on board even though they weren't supposed to go on so even though I was supposed to board first I could board last. I didn't really like the selection for the Japanese and Korean m music with no CJ pop and Kpop like more traditional Japanese music like Koto and more traditional Korean music"
Ventajas: "The staff were kind and very helpful when my USB port didn’t work. They were eager to fix the problem."
Desventajas: "There was no way to book seat or check in online ahead of time. There was no order to boarding the plane. It was a just 1 big line."
Ventajas: "Clean and nice crew"
Desventajas: "Food choices and not as comfortable as I had hoped"
Ventajas: "They have bibimbap which is always a great meal option on a plane. The plane felt clean and new. Flight attendants were very nice and made several rounds of water service. Duty free catalog was immense, esp for Korean skincare. Great chance to shop."
Desventajas: "If you're on an extra long flight, you might feel like there aren't enough movie options in the entertainment system, but my flight was only 8 hours so I was satisfied."
Ventajas: "The entertainment system and choices were top notch!"
Desventajas: "The stewardess slammed a cart into my left knee while I was sleeping and woke me up real quick! At least she offered me a ice pack... Again how in the hell in today's worlds do you not offer Vegan choices on the menu?!"
Ventajas: "Great service, good meals and frequent beverages at no charge. From the paper slippers to the warm wash clothes that were passed around at one point, I’ve never been better taken care of on a plane. Passengers comfort was taken into high consideration."
Desventajas: "There wad a7 hour delay in Korea and the staff at the airport were not helpful. I asked them if I was in the right place for my connecting flight and all they said was come back in 1 hour. I came back 1 hour later and asked if I'm still in the right place sand when my flight would be boarding. They again said come back in 1 hour. This went on for 7 hours and they never made Amy announcements to inform anyone of when the flights would finally board."
Ventajas: "The service"
Desventajas: "The width of the seats"
Ventajas: "Food, would of liked snacks or dessert."
Desventajas: "Would of like more movie choices"
Ventajas: "Great service"
Ventajas: "Seat and space friendly workers."
Desventajas: "Food could be better"
Ventajas: "Anonymous i really appreciate getting a meal on the plane i love all the food yummy, ilike the cleanlines for korea air ,and good customer service,"
Ventajas: "The service, food, comfort and entertainment are all VERY good on Korean Air. I was very pleased with everything."
Desventajas: "The only weird thing that happened was we were not able to take more then one snack. It would have been nice to have the option of more."
Ventajas: "The flight attendants are great and very helpful"
Ventajas: "Service was good... Entertainment and food was on par with what I expected"
Desventajas: "Delay leaving LAX, had a short connection, no one informed me that connecting flight was delayed also. I rushed to get to the gate to find out flight was delayed. Had to rush for no reason."
Ventajas: "All of the people from Korean Air that I spoke with about anything were very considerate and helpful."
Desventajas: "No legitimate complaints."
Ventajas: "Fast I like it this way.."
Desventajas: "Time keep changing is what I don't like."
Ventajas: "Korean employees at LAX are no helpful!!!"
Ventajas: "The selection of fellow PAX, the cabin staff"
Desventajas: "No supersonic flight"
Ventajas: "the food was excellent"
Desventajas: "I was upset with the lack of live television/satellite channels."
Ventajas: "The ladies are polite, respectful and quiet. Food is fresh and tasty and the bathroom... What a difference!! Apparently they clean it all the time."
Ventajas: "Tripulación extremadamente atenta, limpiaban los baños cada vez que alguien lo usaba, silenciosa. Cabina moderna, asiento totalmente reclinable, muy cómodo."
Ventajas: "Ground staff very friendly as in flight staff. Boarding orderly and seats comfortable."
Desventajas: "Food was not very tasty"
Desventajas: "special meals especially Hindu meals non vegetarian"
Ventajas: "comfortable seats...above average food choices"
Desventajas: "limited selections of the movies they offered....a very long walk going to the next gate to catch my next flight."
Ventajas: "Cleanliness, spaciousness, top rated service. Food was delicious. Staff was very friendly, kind and professional."
Desventajas: "Flight was rather long, but the experience made it manageable."
Ventajas: "Services, and the large comfortable plane."
Desventajas: "Long flight"
Ventajas: "The captain told us about the landmarks along the flight."
Ventajas: "Since this was a connecting flight it was decent turbulence was more felt."
Ventajas: "Everything was great on the less than six hour trip from Bangkok to Incheon. The flight was even ahead of schedule. One thing I did not like seeoing, was that many passengers seemed to carry with them drinking water in thermos bottles. I thought this was against regualtions?"
Desventajas: "This has nothing to do with the airline, but too many times at the gate, passengers are between flights and lay down on three seats, leaving no room for others to sit. I would hope the airline could police this situation somehow."
Got me to the destination, long delayed.
A to Z on this flight was just great!
The crew was very friendly and professional. The food was great. The check-in process took a long time, more than 20 minutes.
Ventajas: "Amazing staff and service!"
Desventajas: "Having boarded at SYD, during the Canberra stop, we were all required to disembarked. It was a loaded flight so the process was slow"
Desventajas: "flight on time. flight was delayed and gate changed"
Ventajas: "Super friendly crew. Enough food and drink."
Ventajas: "The crew was really nice. The plane was clean and comfortable."
Ventajas: "Amazing crew and service. My kids were well looked after in business class even though my 2 year old was a little sick. Book the cook meal was excellent and great entertainment options. Seat was enormous!"
Desventajas: "Nothing significant!"
Ventajas: "Same as above on SIN-BKK"
Desventajas: "Next time in B787 Dreamliner"
Ventajas: "Amazing services and foods"
Desventajas: "The business class seat was great"
Ventajas: "The crew was very helpful and courteous."
Desventajas: "The flight was delayed and I decreased my time in Singapore"
Desventajas: "Better food, better selection movies"
Ventajas: "This was the most fabulous crew I have ever flown with on ANY flight in so many years of my travels! It was un-imaginable as to what they did, they left no stone unturned to make sure we were comfortable, fed us with awesome food every now and then. Were looked after like babies! Thank you SQ!"
Desventajas: "The A380 was probably SQ's oldest one, which that was a newer plane."
Ventajas: "Handset to control screen didn’t work. Airline reimbursed me with $75 voucher for inflight duty-free shop."
Ventajas: "Everything food was better selection and allowed me to taste bali food before arriving. The seats were comfortable on the last plane Thank god"
Ventajas: "Wow they did not disappoint flight attendants Overdid themselves with amazing service planes are super clean and entertainment systems are state of the art great job Singapore Airlines can’t wait to fly with you again you definitely earned your #1 ranking"
Ventajas: "Seating was spacious, crew was attentive. Boarding was efficient."
Desventajas: "The food choice was not pleasing to me."
Ventajas: "They were polite."
Desventajas: "Not as attentive as ANA or China Airlines. I had to give 4-5 request to get what I want."
Desventajas: "We stopped in Korea for two hours, that was not listed on my original itinerary. Then we were late to get to Singapore. My seat was very very small and I was seated next to two very large ppl."
Ventajas: "Boarding was good and the flight time was shorter than expected."
Desventajas: "My son did not like any of the meal selections between beef and fish. We asked for a ramen noodle cup instead that the flight crew denied they had, only after seeing them offer it to another family just seconds before. I was very disappointed!! I believe the flight attendant knew of my concerns because she started asking me if the service was ok. If your doing a good job, then you won’t have to ask."
Ventajas: "What can I say about a flight of this length? Its always an epic journey to go from the US to Asia. However I will say that with Singapore Airlines things are a lot easier. Excellent crew who were always willing to help with my fondness for a beer. Food was as expected and up to the standard of Singapore Airlines. All round it was a long trip made a lot easier......5 stars."
Ventajas: "Services, the Care and the Concern!"
Ventajas: "Me tiraron un vaso de gaseosa arriba y la actitud de todo el personal a bordo fue sobresaliente. Más allá del accidente me regalaron 75 usd para gastar en el catálogo a bordo."
Desventajas: "Because the flight from IAD to London was cancelled, I never made it to this flight."
Ventajas: "The food is very good in economy. Large screen tv gor movies and games."
Desventajas: "all was good, nothing bad"
Ventajas: "The service from the Singapore Airlines is always impeccable. The food is delicious. The business class seat is spacious and wider than all the US airlines. There are plenty storage space in your seat space. The entertainment system has many choices and has a lot new release movies and shows."
Desventajas: "Unfortunately, the ride on Boeing 777 is not as smooth as the Airbus'. The noise in the cabin is louder. The seat is comfortable but the bed is not. First, the flat bed is not transformed by a button and it needs a physical person to flip it over. The mat is thin and I can feel some hard edges while lying down. The noise from the engine transmits to the bed and it is hard to sleep even with the noise cancellation headphone."
Ventajas: "Premium economy"
Ventajas: "Crews were all nice, respectful and helpful!"
Desventajas: "I wanted to watch Indian movies, but I didn’t see the subtitles for most/all of them."
Ventajas: "AMAZING IN EVERY WAY. PLANES ARE OUTSTANDING SERVICE IS OUTSTANDING INFLIGHT STAFF ARE EXTREMELY POLITE AND FRIENDLY AND ELEGANT!:)) AIRPORT IS SUPERB THIS IS MY FAVORITE AIRLINE!"
Desventajas: "THE WEBSITE LISTS PRICES IN SINGAPORE DOLLARS AND IT IS ONLY IN THE FINAL STAGES OF A BOOKING IS ONE TOLD WHAT THE US $ PRICE IS. THIS NEEDS TO CHANGE. WHEN YOU CALL SINGAPORE AIRLINES THERE ARE VERY LONG WAIT TIMES."
Ventajas: "Las aerolíneas asiáticas que he probado son excelentes de todo a todo. Gran servicio y atención al cliente."
Ventajas: "Food was delicious!"
Ventajas: "I like the personal TV, my foot rest and water holder frequent water serve,"
Desventajas: "For me coffee is too strong, and I like the food on the way to Tokyo better than on the way back to LA"
Ventajas: "Food was good"
Ventajas: "New movies! Yes!"
Desventajas: "I asked for one of the crew to help me bring up my carry-on luggage, as i'm just recovering from a flu at that time. Instead the FA looked at my bag and asked me in an irritated tone if my bag was really that heavy? I said I was recovering and I just need an extra push once I lift it up into the cabin. In the end she did help but i did not appreciate her attitude and felt disappointed my whole flight."
Ventajas: "Overall service, good leg space."
Desventajas: "We were seated in the same section with four babies."
Ventajas: "Everything was outstanding. The cleanliness of the airplane, the food, the friendliness of the crew, I just can't say enough good things about my experience flying on Singapore Airlines."
Ventajas: "The choices for entertainment were excellent! I was never bored for a second on my 20++ hours of flight. I love how they gave us in-ear earphones instead of the normal airline headphones that keep on sliding off."
Desventajas: "It was quite difficult for me to get comfortable. Maybe it's due to my shortness, I can't really rest my head that well"
Ventajas: "Good service"
Desventajas: "spicy chicken too spicy!"
Ventajas: "The crew Were so attentive. And Also not untrusive. If i was asleep they left me and offered me food and drink when i woke. Excellent airline."
Ventajas: "Excellent crew, efficient processes and overall relaxing"
Desventajas: "Old business class hard product. Seats can't be adjusted much and the bed is too short due to small head- and footwell."
Ventajas: "Excelente y cálido servicio en el mostrador de facturación en Manila. Comida bastante aceptable para clase turista. Acceso gratis a sala vip en Changi, con oportunidad de tomar una ducha antes de embarcar en el vuelo largo a Barcelona. Las azafatas son adorables."
Desventajas: "La calidad del sonido del sistema de entretenimiento a bordo no es buena. Hay mal contacto entre las tomas del asiento y los auriculares."
Ventajas: "La cordialidad, el trato, el servicio, el avión, la limpieza. Un vuelo muy agradable y que recomendaría siempre."
Desventajas: "Que para ofrecer los servicios comerciales si hablaban español, para el resto de servicios no, aunque fueron muy atentos."
Ventajas: "Service was great, food was alright, was able to move from a middle seat to a window."
Desventajas: "The flight I was supposed to take from Nanjing to Hong Kong by Hong Kong Airlines in the afternoon didn't exist so I had to take a morning flight. Was given no warning and had to check on my own. The Singapore Airlines flight was on time though."
Desventajas: "old facilities"
Ventajas: "Great food, friendly staff, on time... what else do you need?"
Ventajas: "Hot/Cold towels, great movie selection, more space, good meals"
Ventajas: "Great customer service, food was fine, seats were comfy in economy too. Definitely would fly again and recommend to everyone!"
Ventajas: "I enjoyed the entertainment, food, boarding was easy, crew gave a warm welcome and was comfortable"
Desventajas: "I'm good with everything as there was really no down side"