Desventajas: "For a flagship airline, a in seat screen should be a given. This is not a budget airline."
Ventajas: "Crew were excellent"
Desventajas: "The entertainment screen was hard to interact with."
Ventajas: "Short flight, but they fed us great food, great service, even good wine."
Ventajas: "Crew very nice"
Desventajas: "So cramped"
Ventajas: "Amazing food and entertainment."
Desventajas: "I’ve been on more comfortable plane seats."
Ventajas: "Para ser un vuelo corto, los asientos son cómodos"
Desventajas: "Entretenimiento a bordo Muy malo Y mejorntamaño de asientos, porque si es más tiempo, ya sería muy incómodo"
Desventajas: "That I was rebooked for a flight I showed up to before it took me off. Literally people that showed up after me got on the plane"
Ventajas: "Food was good."
Desventajas: "Made me run from connecting flight in Sydney."
Ventajas: "The crew were really good, kept us informed about the delays and what was happening, and they all remained upbeat and chatty"
Ventajas: "Boarding was quick."
Desventajas: "Flight was not comfortable, when seats are pushed back, there is no leg room left. Entertainment system and contents both were poor. Flight delayed by 4 hours."
Desventajas: "Too dark to see to get into my carryon and then lost something out of it but couldn’t see it"
Ventajas: "The 787 dreamliner does an excellent job flying, with reduced cabin noise."
Desventajas: "The passengers with a small child behind us were very noisy and bumping/pushing into our seat-backs way too much. The boarding was a bit chaotic. Defining the boarding sequence based on row numbers should help."
Ventajas: "Everything was barely adequate. All the flights on this trip was substandard. Planes seemed old and dirty. Really disappointed."
Desventajas: "Barely made the connection."
Ventajas: "Friendly staff"
Desventajas: "One of the stewardesses perfume was quite overwhelming."
Ventajas: "A 1950 flight from PVG-SYD and Qantas did everything well to gear it toward a restful flight."
Desventajas: "Not exiting from the front door after the flight while sitting in Business was slightly unpleasant."
Desventajas: "Long delay for the flight"
Ventajas: "Sistema de entretenimiento moderno, comida aceptable, me llamó la atención de que son casi todos azafatos (a excepción de una única mujer)."
Desventajas: "Da la sensación de low cost."
Ventajas: "They provided much more than a seat. One of us was overcome with air sickness. The flight attendants provided all the help and comfort necessary to recover from sickness. They were indeed very helpful. We are very thankful and grateful for all the care they gave us during the flight."
Desventajas: "Very old plane, entertainment pathetic. Seats bad Time to retire plane.."
Desventajas: "Flight delayed no updates in lounge then was rung to ask where i was as bostding closed. Told girl on phone on way bit thete was no flight status on tv in lounge... basically didnt believe me.. rude!!"
Desventajas: "They only offered pretzels."
Desventajas: "I paid to select aisle seating but upon board found out my seating was the middle seat."
Desventajas: "Really unnecessary delays."
Ventajas: "Service! Dinner was good, breakfast was a bit more hit and miss. Plane is quieter than most."
Desventajas: "Seats were like rocks. Business class, lay flat beds - even with the padded "sheet" they provide are abysmal. So much so that I cannot recommend the airline and will not fly them again."
Desventajas: "Headphone jack on the 747 was faulty."
Ventajas: "Not to much turbulence"
Desventajas: "Mainly the lack of leg space"
Ventajas: "Love the Airbus 380!"
Desventajas: "They didn’t pick up trash very often. Had to store it on the floor by my feet."
Desventajas: "My seat got moved when I had pre-selected them. The power outlet between the seats didn't work so I couldn't use my CPAP. The earphones/jack would only have sound in 1 ear."
Ventajas: "Good food on the plane; friendly staff."
Desventajas: "Horrible accomodations; I've never been in a flight this tight before. It was miserable the whole way. Even Southwest is roomier. I should have taken an American carrier. Space is the number one priority on a flight across the Pacific, and Qantas really doesn't understand that. I've taken Delta, American, and United across both ponds. Stick with them! After all, I can make my own food."
Ventajas: "love the selection of food and snacks"
Desventajas: "staff was not at helpful and friendly as i remembered. Seem a little stress and did not want to be there."
Ventajas: "Flight was comfortable, in flight entertainment was good, food was good"
Ventajas: "Food was good and service was excellent."
Ventajas: "Flight was delayed. Entertainment, movies wasn't that great for long haul flight. They could have included more interesting movies."
Desventajas: "Flight was delayed. Attention by cabin crew was ok. They can be more friendly and approachable. I didn't experience customer care."
Ventajas: "I got to my destination safely and on time. Food and service were above average."
Ventajas: "I was surprised by the amount of food included in the fare. I was not expecting two full meals. I also appreciated all the movie choices. Thanks for making a 14 hour flight bearable."
Ventajas: "I don't injure about anyone else but when I fly such long distances you get anxious over being cared for. Stewards were great, food was great and plenty of it. Anything you needed just let them online and they will accommodate"
Desventajas: "We were delayed due to wheel problems which ultimately affected my connecting flight. Missed the flight"
Ventajas: "El personal"
Desventajas: "La comidad y la comida"
Ventajas: "Comodidad y buen trato"
Desventajas: "Seats too closely squashed together Screen faulty towards end of flight Tried unsuccessfully to check in online - did not get an aisle seat which I specifically requested all along"
Ventajas: "We had comfortable seats and a pleasant flight. Food was good for airline food. Plenty of water and fresh fruit available all through the flight"
Desventajas: "Wasn't able to complete on line check in."
Ventajas: "Loved the crew, very friendly and helpful. Liked having my own tv screen on the back of the seat. Food was great."
Desventajas: "Wish there was more leg room and ability to lie down. It was a 12-13 hour flight."
Ventajas: "Absolute top shelf service from checkin to de-planing."
Ventajas: "Nothing because this flight never happened."
Ventajas: "Everyone and everything"
Ventajas: "Awesome service!"
Ventajas: "Servicio, comida, comodidad, aviones nuevos"
Ventajas: "Loved the hot chocolate and chocolate."
Desventajas: "No choices available for dinner and other snacks not very good."
Ventajas: "boarding was quick and efficient"
Desventajas: "seats were incredibly tight"
Ventajas: "Very friendly crew, and just felt very welcomed from the moment I stepped in. Overall super super awesome"