Ventajas: "Crew was excellent"
Desventajas: "Better seat cushions"
Ventajas: "The service was outstanding! All of the flight attendants were amazing!"
Desventajas: "More storage space in business"
Ventajas: "Great inflight entertainment"
Desventajas: "Have WiFi that is working"
Desventajas: "Left 45 minutes late though we boarded on time. Pretty bad for a 50 minute in the middle of the morning."
Ventajas: "Crew were helpful and attended to any needs that we requested. As I am a big person the seat is never that comfortable but Singapore Airlines seating is more spacious than other companies I have flown with."
Desventajas: "The food was not too attractive, better variety of main meals"
Desventajas: "Raise the cabin temperature"
Ventajas: "Excellent crew and very well dressed and always smiling"
Desventajas: "The lights were switched off for a very long time. That can be avoided"
Desventajas: "Security screening very slow"
Ventajas: "Average flight"
Desventajas: "Seats on this aircraft have very upright seats. Not very comfy"
Ventajas: "Crew were great. Flight was not full."
Desventajas: "Plane was a bit dated and the entertainment system not as good as the newer plane as choices are lesser."
Ventajas: "Comfort n clean"
Desventajas: "Flight way too cold"
Ventajas: "Friendly crew and spacious."
Desventajas: "Food could be better"
Ventajas: "The crew was amazing. The seat were uncomfortable"
Ventajas: "Food was good"
Desventajas: "Boarding was just ok, but departure delayed by half hour. Seats were really poor. Zero comfort.. felt like sitting on a cramped park bench. Entertainment system is ancient. Can't see and can't listen properly. Didn't expect this type of horrible aircraft from Singapore Airlines!"
Ventajas: "The service is exceptional!"
Ventajas: "Everything"
Desventajas: "Non"
Ventajas: "I loved everything! The plane was well maintained, the crew were friendly and attentive, the flight was comfortable even for such long hours. Food was also great! In flight entertainment had recent movies and shows, even international selections."
Ventajas: "I reallyiked th service from the crew"
Desventajas: "I didn’t like the silk air mainly on my itinerary. It was an old flight with cloth on the back of the flights a bit torn. No entertainment in flight for silk air. That was a bad flight."
Ventajas: "My neighbor"
Desventajas: "Fight war delayed and we got a security check upon arrival"
Ventajas: "The economy section of the upper deck of the A380 is great!"
Ventajas: "Crew"
Desventajas: "Food"
Ventajas: "Me tiraron un vaso de gaseosa arriba y la actitud de todo el personal a bordo fue sobresaliente. Más allá del accidente me regalaron 75 usd para gastar en el catálogo a bordo."
Desventajas: "There was on flight attendance which I assume new. She was not able to manage to check with her colleagues whether there was still a food which I requested before giving me the answer. Also, to me little things like fold the cup holder before take off and landing is just a simple task to do without giving a lecture to the passenger when he or she might be tight up with kids."
Ventajas: "The aircrafts, on-board service on Sin Dxb route"
Desventajas: "The thing that Inhad to fly Silk Air with one of four flights."
Desventajas: "In spite of ordering vegetarian food, was offered a non-vegetarian option and was told that is Asian vegetarian. Food quality was bad too."
Ventajas: "The food is very good in economy. Large screen tv gor movies and games."
Desventajas: "all was good, nothing bad"
Ventajas: "Overall experience"
Desventajas: "Could have had a better selection of movies"
Desventajas: "too long a flight 17 hours from SFO to Singapore"
Ventajas: "Las aerolíneas asiáticas que he probado son excelentes de todo a todo. Gran servicio y atención al cliente."
Ventajas: "everything is perfect"
Desventajas: "the food on Silk Air can be better"
Ventajas: "The friendliness of the staff, the food and overall the experience."
Desventajas: "That our bags weren't check in all the way to SEA"
Ventajas: "Consistency of service, efficient"
Desventajas: "Having to convert chair to bed and vice versa. Prefer one that can just go flat st touch of button"
Ventajas: "They whole process was just too tiring, especially when passengers were expected to lug around all their packed bags, instead of the airline catering to hold the luggage in the airport holding area"
Ventajas: "Food, entertainment, cleanliness of the restrooms"
Desventajas: "I was travelling with a toddler and they did not have a toy or activity to give her on a 15 hour flight. We were told to keep our seats upright during meal times and to keeo our window shutters down during other times. This made sense. But there were passengers right in front of us who had their seats reclined during meal time and the crew did not tell them anything."
Ventajas: "Second bag was four foot bronze statue, no problem or extra cost"
Ventajas: "service, good TV quality and good movie selection"
Desventajas: "sound quality with headphones was horrible"
Ventajas: "Polite crew took good care of my needs"
Desventajas: "Food was really bad could do better . Movies were not as current but a good collection."
Desventajas: "On my trip to Japan, the staff was incredibly rude. Horrible commendations. The controls didn't work. And the desert had mold in it."
Ventajas: "Excelente y cálido servicio en el mostrador de facturación en Manila. Comida bastante aceptable para clase turista. Acceso gratis a sala vip en Changi, con oportunidad de tomar una ducha antes de embarcar en el vuelo largo a Barcelona. Las azafatas son adorables."
Desventajas: "La calidad del sonido del sistema de entretenimiento a bordo no es buena. Hay mal contacto entre las tomas del asiento y los auriculares."
Ventajas: "We had the BEST FEMALE flight attendants, they were soooo helpful and one of them came and wrote down my kids' names so she can call them by their names, and they got to choose the food and got theirs early so I was able to help them before mine arrived which was super thoughtful! Food option was pretty good and lots of shows and movies to choose from. Getting ice cream was such a treat for my kids!"
Desventajas: "The male flight attendants were kind of annoying, they were trying to be funny but didn't work so they just came off arrogant and annoying!"
Ventajas: "La cordialidad, el trato, el servicio, el avión, la limpieza. Un vuelo muy agradable y que recomendaría siempre."
Desventajas: "Que para ofrecer los servicios comerciales si hablaban español, para el resto de servicios no, aunque fueron muy atentos."
Ventajas: "Attentive Staff - Fabulous"
Ventajas: "uncomfortable compared to the other flights"
Ventajas: "Singapore airlines was awesome. I really enjoyed the hospitality of the cabin crew. They were very helpful and very eager to fill my needs. I will fly Singapore Airlines again without hesitation."
Desventajas: "Be more descriptive with which connecting flights we need to go on. We were not aware we we're supposed to get on Silk Air as one of our connecting flights, but we did eventually figure it out. It would really help to let us know your subsidiary companies."
Ventajas: "On time departure and take off. Smooth landing."
Ventajas: "The flight staff were very friendly and always seemed to be eager to help all the passengers. The menu on the flight was also excellent. Wonderful flight"
Desventajas: "The layover in Japan was not exactly what I hoped for but I managed OK. Short layovers work better for me."
Ventajas: "Everything was very good. Great service smooth flight, landed early in Singapore."
Ventajas: "You get what you pay for. Can't complain."
Ventajas: "Everything."
Desventajas: "Nothing."
Ventajas: "Their plane"
Desventajas: "Food"
Ventajas: "Crew were fantastic"
Desventajas: "Entertainment choices"
Ventajas: "Kind staff, long flight but the attendant were super kind"
Desventajas: "Basic flight with no frills"
Desventajas: "Perfect flight. Delicious meals. Great crew."
Ventajas: "on time, crew were friendly"
Desventajas: "have to pay to watch movie"
Ventajas: "Small puddle jumper, but everything was well organized."
Ventajas: "None"
Desventajas: "When I booked this fly, no one tell me check in luggage has to be charged"
Ventajas: "Excellent attendants"
Desventajas: "Landing was a bit bumpy!"
Ventajas: "Friendly crew"
Desventajas: "Pity that a light meal wasn’t served fir free but understand because of low price"
Ventajas: "Service is great"
Desventajas: "Had to make a stop at Invercargill to recharge fuel, flight got delayed"
Ventajas: "Buena variedad de películas"
Desventajas: "El avión salió cuatro horas tarde. Estuvimos una hora y media, después de abordar, esperando al segundo piloto."
Ventajas: "service, food, good pilot"
Desventajas: "nothing everything just perfect"
Ventajas: "The crew were friendly."
Desventajas: "I was charged $120 for baggage to fly 3 hours from NZ to Australia, when there was no mention of it when I purchased and no indication of these fees in the booking info."
Ventajas: "Excelente todo!"
Ventajas: "Fantastic selection of entertainment, friendly crew, and tasty food. I’ve enjoyed flying with Air New Zealand!"
Desventajas: "The lumbar support in the seats is quite inadequate."
Ventajas: "No bags on an international flight?! I had to pay $375 for 3 bags. Last minute changes with a layover, instead of a 3 hr flight it was a 6 hr flight and NO FOOD not even available to purchase.... very confusing very disappointed...."
Ventajas: "The premium econ seat and services."
Desventajas: "The sold out flight to air New Zealand. Had to purchase bags again even though already purchased."
Desventajas: "Charged us for baggage, even though the flight was international and clearly stated on their website international flights included baggage. Had to pay more than we paid for our flights just to check a bag."
Ventajas: "Friendly and helpful staff"
Desventajas: "No WiFi or outlets on aircraft"
Desventajas: "bummed I couldn't even opt in or purchase wifi. being self-employed and having such long flight - its just a missed opportunity. the screens were hard to even see. it just kind of felt like an old, dirty airline."
Ventajas: "The plane the staff"
Ventajas: "Flight was okay. Short enough that small space was manageable."
Desventajas: "Would have liked in flight entertainment"
Ventajas: "Efficient"
Desventajas: "Check In Issues related to code share flight"
Ventajas: "Good thing, we got there."
Desventajas: "The flight attendants did nothing and told us we had to buy water. Really?? We were over charged for our baggage by a long shot. You sell cheap flights but by the time you pay for bags it is no longer a deal."
Ventajas: "$220 to take an extra bag. This is stupid. Why no disclosure about bag fees"
Ventajas: "The crew was very nice, and I loved the entertainment options."
Ventajas: "Awesome customer service, I was impressed."
Ventajas: "We did not use the food or entertainment"
Ventajas: "Great selection of entertainment Good ground staff at Auckland check in Hospitable cabin crew Food was palatable"
Desventajas: "Although I had mistakenly arrived many hours early for my flight and traveled with the airline back and forth across the Pacific, ANZ personnel would not admit me to their lounge to wait in relative comfort."
Ventajas: "The plane and staff were very welcoming."
Desventajas: "The connection was very tight. Luggage was lost, but was sent to us the same day. It was left in Auckland,accidentally."
Ventajas: "Ninguna"
Desventajas: "Lo perdí"
Ventajas: "Crew are good, TV shows are included"
Desventajas: "Charging for movies seems a bit too low cost!"
Ventajas: "Love the variety of movies etc available on every flight."
Ventajas: "Very friendly crew, clean and comfortable."
Ventajas: "It was okay, we made it to Sydney safe and sound, but I'd expect that anyway. We had works deluxe seats. Food was terrible service was on par with the terrible American carriers. The very first New Zealand air flight apparently set the bar too high. It was fantastic! The other 3 were nothing in comparison."
Desventajas: "Staff was not friendly or attentive."
Ventajas: "Awesome crew! Tasty food! Comfy seats!"
Ventajas: "Personal seat entertainment system, good choice movies& tv . My seat was comfy for coach, free wine was nice."
Ventajas: ".."
Desventajas: "."
Ventajas: "Lots of entertainment options and friendly crew."
Ventajas: "Generally like the airline, and Auckland airport. The crew onboard was great, but the guy that helped me check in, and the guy that took my money for the extra rad fee were rude and bad with communicating with both me and each other. Seemed a bit clueless really."
Desventajas: "That I got charged $140 extra to check a bag even though it all fit under my allowed weight. Very unhappy about that."
Ventajas: "Very Innovative. Love the Premium Economy seats. And unlike many other airlines that do Premium Economy the food is not just economy food. It is far better and as good as anything you get in Business."
Ventajas: "Flew from LAX to NZ and then to Tonga. Both flights were amazing with the best cabin crews. I would highly recommend Air NZ."
Ventajas: "Very professional; enjoyed entertainment options"
Ventajas: "The plane was probably the best for international flight I have ever taken. More to the point the seat was so comfortable I was actually able to sleep, The seat also many great features (outlets to charge electronics, little storage area, and entertainment screen)"
Desventajas: "The check in (totally self serve) was awful. It was confusing not user friendly. US airlines have kiosks to print boarding passes. This did too but missed some steps, ie printing luggage tags which you needed to print yourself and attach and place on a conveyor belt. The airlines did not have enough help to guide people through this process."
Desde que llegamos al aeropuerto nos trataron muy bien. Es una aerolinea diferente y con altos estandares de calidad y de servicio.
Una aerolinea con estandares de calidad y de servicio insuperables. Nos trataron muy bien desde que llegamos al Counter.
El pase de abordar marcaba DOH, cuando llegué al aeropuerto me dijeron que mi vuelo salía de HIA, por lo que tuve que pagar un taxi para moverme de aeropuerto. La respuesta de la aerolinea fue: "lamentamos el inconveniente".
No permiten la facturación en línea de grupos. Por tanto al facturar en el aeropuerto terminábamos sentados en filas centrales y esperados.
Ventajas: "comfortable seats. Crew was friendly. Food was good."
Desventajas: "cannot think of any. I am Qatar airways fan"
Ventajas: "La tripulación es muy buena. El asiento no es el problema, sino la incomodidad que aporte la persona vecina."
Desventajas: "Que haya más variedad en la comida vegana"
Ventajas: "Todo muy cómodo y amables"
Desventajas: "El abordaje"
Ventajas: "El abordaje y descenso"
Desventajas: "Que los asientos de dos pasajeros estuvieran un poco más separados y que el menú de entretenimiento no esté en el respaldo de los brazos porque molesta mucho al compañero"
Ventajas: "The crew was very friendly."
Desventajas: "Seats can get better."
Ventajas: "La mejor aerolínea, felicitar a la sobrecargo Viviana que se notó su profesionalismo ante mi persona."
Desventajas: "coffee is to strong and to many spicy foods"
Ventajas: "The crew was exceptional! Seat was comfortable and extra seat not occupied next to me giving me extra elbow room also in addition to sufficient leg room."
Desventajas: "I would have a few suggestions but it would rise the price of ticket significantly. We got what we paid for."
Ventajas: "crew was so kind and lovely with our daughter"
Desventajas: "food was fairly rough from Doha and the wine options in economy on all flights were terrible"
Ventajas: "Crew . Food . Service was great ."
Desventajas: "Every things was good ."
Desventajas: "Me demoraron el abordaje por una batería que tenía en mi maleta facturada, 40 minutos antes de que salga vuelo, demorandome 25 minutos en atenderme para decirme que debo dejarla o declararla pero que no tengo tiempo de hacerlo o perdería el vuelo. Y ahí quedó mi batería. La comida más variada"
Ventajas: "la atencion de la tripulaciono fue muy atenta, el entretenimiento excelente, el embarque organizado"
Desventajas: "la salida se retraso, y el espacio es algo reducido, la sensacion de corriente de aire es muy elevada en general y sonora."
Ventajas: "The crew was professional. I had acute diarrhoea they insisted to eat some thing before they gave me the medicine,which was perfect. They checked every time my situation they even asked if I need a doctor waiting for me at the airport."
Ventajas: "bien en general"
Desventajas: "el trayecto, intenta hacerlo mas rápido y una conexion adecuada"
Ventajas: "a la vuelta habia sitio y se venía comodo, el personal de vuelo agradable"
Desventajas: "puntualidad, y el vuelo fue muy muy largo , el tramo de shanghai a doha se hizo eterno, 11 horas o mas"
Desventajas: "La puntualidad. Hubo un retraso y perdimos conexión , un desastre en in viaje de trabajo , tiempo irrecuperable"
Desventajas: "Atención al cliente: en el tramo Doha-Nairobi pedí un cambio de asiento porque el compañero de fila estaba borracho (subió borracho y empezó consumir alcohol antes de despegar el vuelo), y me enviaron a un asiento incómodo, aún cuando cuando les dije que sufro de discapacidad en una pierna"
Ventajas: "Regular A330 was substituted for a 787 dreamliner."
Ventajas: "Q Suite is top-of-line business class product"
Ventajas: "The flights attendants were very helpful and polite. What I enjoyed the most was the level of comfort I had. I was able to sleep for almost the entire flight. That's why it felt like it wasn't even a long flight."
Desventajas: "We did leave a little late but it was out of the control of the pilots and flights attendants."
Ventajas: "Comida excelente tanto en Business como en la sala VIP en Doha (desayuno a la carta)"
Desventajas: "Embarque del segundo vuelo en autobús..."
Ventajas: "Comida excelente tanto en Business como en la sala VIP en Doha (desayuno a la carta)"
Desventajas: "Embarque del segundo vuelo en autobús"
Ventajas: "Food was very good and plentiful"
Ventajas: "Plane was excellent"
Desventajas: "Original schedule was changed from Sunday departure to Saturday without notifying us resulting in a 12 hour stay at Philadelphia and a one day loss of our scheduled trip. So far no explanation from webjet."
Ventajas: "Puntualidad, comodidad"
Desventajas: "El aire acondicionado estaba muy fuerte y aunque te quejes no lo bajan"
Ventajas: "Un vuelo tranquilo y agradable, y la atención de la tripulación excelente. Lo único malo la comida. Muy difícil dormir a no ser que tengas delante salida de emergencia"
Ventajas: "Buena atención, buen vuelo, la comida bien. Nada que objetar"
Ventajas: "Excellent service. Excellent quality of food."
Ventajas: "Courteous and friendly staff, on the plane and at the airports. Gave advice and directions when asked. Asked about time for food serving and said anytime you want something, come to the galley."
Desventajas: "A chorus of crying infants..."
Ventajas: "The flight attendants waited for me at the gate since customs was backed up. They saw me running and told me it was ok. On the flight, snacks and drinks were bright by every hour or so and the meals were plenty of food and tasted good. I was given a bag with eye cover, earplugs, socks, face wipes and ear phones. Entertainment was good as well. Qatar is an amazing airline. Wish we had something like this in the States!"
Desventajas: "Todo súper bien"
Desventajas: "Boarding at JFK very disorganized. Poor system. No vetting of wheel chair users many fakers."
Desventajas: "Todo súper bien"
Desventajas: "Súper bien"
Ventajas: "Food was better. Seating was comfortable."
Ventajas: "Vuelo muy bueno con pocos pasajeros y todos los servicios excelentes."
Ventajas: "El avión muy cómodo, limpio y todo funcionaba ok. El personal muy amable."
Desventajas: "Nada."
Ventajas: "Qatar business es la mejor con diferencia"
Ventajas: "El vuelo perfecto, el personal atento en todo momento , como siempre para repetir"
Desventajas: "La comida suele ser aceptable , lo unico en estas compañias aereas pica un poquito y tiene muchas especiaes, pero en general bien"
Ventajas: "El vuelo perfecto, el personal atento en todo momento , como siempre para repetir"
Desventajas: "La comida suele ser aceptable , lo unico en estas compañias aereas pica un poquito y tiene muchas especiaes, pero en general bien"
Desventajas: "they pot me in another flight"
Ventajas: "The flight went fairly smooth, the staff were courteous and the food was as good as can be expected of airline food. There were several courses and options, which is always appreciated."
Desventajas: "My screen was not working."
Ventajas: "My family did not comfortable in English talking and air hostess helped them very good with Hindi language. Increased my mom confidence to travel through Qatar airlines without any problem. Appreciate staff on board and airline service, thanks."
Desventajas: "Flight delayed Stewards were rude"
Desventajas: "Seats in economy very uncomfortable for long Doha to LAX flight. When person in front of us reclines seat for entire flight, it is almost impossible to get out to stretch legs or go to restroom. At the minimum, crew should ask all passengers to raise seats during meal service as a courtesy to those behind them. This is done on other airlines."
Ventajas: "Puntualidad"
Desventajas: "La atención a la categoría Emerald, ni en LAX ni HKG ni durante el vuelo el tener categoría Emerald hizo diferencia alguna con la atención recibida a diferencia de Qatar, AA o Japan Airlines en que se esmeran en el buen trato a los viajeros frecuentes de la alianza one world."
Desventajas: "There is only a food box which contains a small sandwich, a small cake and a small cup of fruit pieces with a drink of 250ml ice tea for this three hour flight. I would think this kind of catering is not good enough."
Ventajas: "Good movie selection, good meals and great crew"
Desventajas: "Next time I will book early to get the business class"
Ventajas: "Nothing"
Desventajas: "Arriving on time"
Ventajas: "Cathay Pacific always has courteous and caring crew. From the pilot to the attendants everyone enjoys their jobs and it shows in the amount of care and effort they put into ensuring that everyone has an exceptional flight."
Ventajas: "Seat was fine. Crew were helpful"
Desventajas: "Movies were a repeat of the outbound trip"
Ventajas: "La comodidad del avión, el entretenimiento a bordo muy completo y el catering a bordo muy bueno"
Desventajas: "La atención del personal. Parecían poco felices pero me pasó en los 3 vuelos que tomé en Cathay"
Ventajas: "Todo"
Desventajas: "Distancia de asientos"
Ventajas: "El entretenimiento de abordo y el espacio entre asientos"
Desventajas: "El personal, es muy poco amable"
Ventajas: "The crew was average. Few of them were hospitable and friendly."
Desventajas: "After allowing first and business class passengers if boarding is done from the tail end that makes things easier and less messy or chaotic. Many airlines does that way and it seems very much civilized approach."
Ventajas: "The crew was readily available and was able to assist with everything needed"
Desventajas: "A few times my television froze and it was restarted by the crew, but unfortunately the problem persisted."
Ventajas: "Good selection of movies and excellent inflight entertainment overall. Service was excellent."
Desventajas: "Seats were very small."
Desventajas: "Delayed without notice."
Ventajas: "Very efficient and courteous, a pleasure to fly with your airline."
Desventajas: "Don’t change anything!"
Desventajas: "Liked everything"
Ventajas: "No llego mi maleta a Vancouver"
Ventajas: "No llego mi maleta a la cuidad de Vancouver y tenía una conexión y fue todo un desastre con tantas vueltas"
Desventajas: "Wasn’t allowed to book seats until checkin"
Ventajas: "Smooth easy ride and great business class lounges."
Desventajas: "They need to cater for more Europeans in their food offerings. They also need to carry enough to ensure they do not run out. Bathroom locks require maintenance."
Desventajas: "No hay películas en español"
Desventajas: "Plane was old and not Super comfortable. Also no WiFi!"
Ventajas: "Loved the service of the crew, the food, and the spacious seating."
Desventajas: "WiFi would be a nice addition."
Ventajas: "Entertainment"
Desventajas: "Lacking in inflight service after mid flight. Leaving 7 hours of nothing! So you arrive hungry both ways."
Desventajas: "Overall waiting and long flight."
Ventajas: "Very good service. Professional and friendly"
Ventajas: "The cabin crew was nice, courteous, and professional. The cookie and juice were good. The variety of music was nice."
Desventajas: "The flight was delayed an hour. Airport crew leaves a lot to be desired. The passenger next to me took up too much space- no fault of the airline tho. The soy chicken was salty."
Ventajas: "Food was great, and the business class 777 seats are a delight. And the captain shuts up through the entire flight --- no interrupting your sleep or movie with stupid observations that no-one wants to hear."
Desventajas: "The quality of the screens (crappy slow resistive touchscreens) is completely unacceptable for business class in 2018. China Airlines screens are VASTLY superior in their hardware, their speed, and the quality of their UI. And running an ad before EVERY movie --- in business?! Talk about an airline having no sense of class. That's a cheap, stupid move."
Ventajas: "Nothing"
Desventajas: "Service, food, disorganized staff, technical difficulties with entertainment system"
Ventajas: "The flight attendants we're so kind and polite. They worked very hard to be helpful to everyone on the plane."
Ventajas: "Offering excellent services to handicapped passengers proactively"
Desventajas: "After landing in Hong Kong the local airport services to the disabled need better organisation/communication. They claimed that the SFO Cathay Pacific check-in staff had not included me in the list of wheel-chair requesters while I knew that the opposite was true"
Ventajas: "The tv had decent selection. Crew were nice. Priced good"
Desventajas: "Boarding is chaotic, after standing in line then they call for other rows and my place in line didn't matter it was a free for all rushing to get in line. No water.....they took my water and have high blood pressure so need water and they don't give enough. Food is mediocre"
Ventajas: "Staff and crew were good. Boarded on time. Landed safe."
Desventajas: "Seats are cramped and small."
Ventajas: "Got me from point A to point B"
Desventajas: "No leg room for such a long flight. My knees were touching seat back of passenger in front of me without the seat leaning back. Attendants not readily available"
Ventajas: "The movie"
Desventajas: "More than 1 hr delay. I had ordered kosher food. They came to show it but it never appeared later. I complained and they broight it: the starter was frozen solid. Eventually i had a fish plate. Not too bad..."
Ventajas: "Movie selection"
Desventajas: "The crew. I will never fly with this airline again"
Ventajas: "Crew was great, entertainment was diverse, blankets were comfortable, and food was good. I think I'll make Cathay Pacific my airline for East Asia US travel."
Desventajas: "The number of ads before in flight entertainment could start (i.e. movie), but that's a trade off I'm guessing, so not a big concern."
Ventajas: "Service with hospitality impressed me.Prefer to travel in cathay pacific air lines in future travel plans."
Desventajas: "We missed our connection because Cathay was delayed. They booked us in a nice hotel in Hong Kong but failed to reimburse us for food as promised. In fact, no one was able to prove us with proper information on how to handle refunds. The next flight was late over an hour. No reason provided. Overall, no one knows what's up and any inconveniences are the customer's problem to deal with."
Ventajas: "Smooth operator"
Desventajas: "Cobrar 45 euros por kilo extra no es normal"
Ventajas: "I really appreciated the customer service and the level of quality Cathay provides."
Desventajas: "The vegetarian meals could improve."
Ventajas: "Had 4 pairs of eye glasses taken from my golf bag. ! prescribtion, i pair reading and 2 pairs of sunglasses. bag was left open and contents spilled into the golf carry bag. Why did this happen and who did it??"
Ventajas: "I booked the flight at an excellent price. Service is always good."
Desventajas: "Unfortunately, the cheap price meant my husband and I couldn't sit together for the 15+ hour flight."
Ventajas: "American pilots"
Ventajas: "Excellent, kind, professional crew and timely flight."
Ventajas: "Was ok"
Desventajas: "there was any type of organization"
Desventajas: "Cathay did not automatically credit my frequent flying miles"
hacía demasiado frio, me resfrié , la seleccion de peliculas deja mucho que desear
hacia demasiado frio en la cabina, me resfrié
Ventajas: "More comfortable than expected."
Desventajas: "Could not check in online or at the kiosk (the flight was part of an overall ticket bought on Air New Zealand). Only one checked bag per ticket, but we had an extra bag because of the international legs. An employee got us checked in, bags tagged, and convinced us to carry on one more bag."
Desventajas: "Seats are too small, uncomfortable. We had a 50 minute delay in departure."
Desventajas: "More leg room and space between seats is needed."
Ventajas: "Para ser un vuelo corto, los asientos son cómodos"
Desventajas: "Entretenimiento a bordo Muy malo Y mejorntamaño de asientos, porque si es más tiempo, ya sería muy incómodo"
Ventajas: "Great seats on the 787 dreamliner"
Desventajas: "Seats were awful."
Ventajas: "Lovely staff and great food"
Desventajas: "There was no in-seat entertainment and we weren’t advised of this in advance"
Ventajas: "Everything was fantastic!"
Ventajas: "Crew very friendly and accommodating."
Ventajas: "crew was nice. but we had massive delays and the attitude of the employees at the gate and on check in, was terrible"
Desventajas: "it was their fault that the plane was delayed (mechanical problems), when i asked to be transferred to jfk instead of newark, the employees at melbourne said it's not possible. basically it was their problem but refused to be accountable to it or to accommodate passengers"
Ventajas: "On time flight ,no problems."
Desventajas: "All was fine."
Ventajas: ":("
Desventajas: "Crazy long delay. Wasted a whole extra day at the airport with no help or accommodations. :("
Ventajas: "seats - very comfy flat bed to use on overnight flight"
Desventajas: "too warm, hard to sleep"
Ventajas: "Was traveling with my 1yr old and my in-laws. Crew could not have made it a more comfortable journey."
Ventajas: "Great service, very attentive with my 2.5yo toddler. Also the baby change rooms in the Business Lounge were some of the best I've ever used."
Desventajas: "We were booked for a connecting flight we could not possiblely have made given we had to go through customs, immigragion and baggage claim. We had to catch a later flight which was then delayed because none of the toilets worked."
Ventajas: "Sistema de entretenimiento moderno, comida aceptable, me llamó la atención de que son casi todos azafatos (a excepción de una única mujer)."
Desventajas: "Da la sensación de low cost."
Ventajas: "I was very surprised that a short domestic flight offered a free drink and dinner service."
Desventajas: "My only fault was that they didn’t offer a non meat option on their selection."
Ventajas: "Everything"
Desventajas: "Nothing not to like"
Ventajas: "Several genre and selections to choose from"
Desventajas: "The HBO selections were the same as 8 months ago"
Ventajas: "The salmon entree was top notch. Veggies cooked crisp too. Morning muffin was warm. All very yummy:) Wonderful smiling crew."
Desventajas: "The audio headphones had patchy reception. Needed to wiggle the wires."
Ventajas: "Friendly flight attendants"
Desventajas: "Leg room is tight in economy"
Ventajas: "The staff are some of the best in the sky"
Desventajas: "The usual riff raff amongst passengers"
Ventajas: "The crew was friendly and attentive. They worked hard to make the long flight as enjoyable as possible. The food was bland and uninspired. The in seat entertainment had a great variety though it stopped working with about an hour to go so that was frustrating."
Ventajas: "Crew was excellent! Very friendly and attentive - entertainment selection was great and the plane stayed nice and cool which is really helpful for a 15hr flight - no one needs 300 sweaty people for 15 its."
Desventajas: "That we were required to check our overhead bag because it weighed more than 15lbs. Meanwhile as we boarded nearly every passenger had an overhead bag that most certainly weighed more than 15lbs. Not sure what was going on there...also the seats are a little tight when reclined. Once the seat in front of me reclined back I had my knees in the back of the chair the entire flight and I am not a particularly tall person- made for a pretty uncomfortable 15hrs."
Ventajas: "The second I boarded the plane i realised that Qantus Australia practices number one customer service. Every hostess greeted everyone always with a smile and politeness. The crew were simply fantastic. The new airbus 380 was very comfortable and a perfect flight. Amazing."
Desventajas: "The fact that my checked in luggage was lost and is yet to be recovered. Very disappointing, i hope its recovered as i don have insurance."
Ventajas: "Smoked salmon kale salad delicious"
Desventajas: "Space cramped in economy"
Ventajas: "Excellent crew!"
Desventajas: "Room was quite cold."
Ventajas: "Good Food and ok services"
Desventajas: "2 hrs delay. Entertainment system froze and no sound from time to time. Dirty seats."
Ventajas: "Crew, spacious seats and airplane."
Desventajas: "Plane was a bit old, like bathrooms."
Ventajas: "love the selection of food and snacks"
Desventajas: "staff was not at helpful and friendly as i remembered. Seem a little stress and did not want to be there."
Ventajas: "The crew was very nice and helpful."
Desventajas: "The food was very poor and the entertainment was awful. The touch screen barely worked and the sound system was hard to listen to. I was forced to use the airline headphones. I was always losing sound."
Ventajas: "El personal"
Desventajas: "La comidad y la comida"
Ventajas: "Comodidad y buen trato"
Desventajas: "Bathrooms were disgusting, plane was dirty"
Ventajas: "The service of both inflight & gate agents were wonderful"
Desventajas: "The seats were a bit tight"
Ventajas: "Very accommodating for such a long flight."
Desventajas: "The entertainment system was down causing the plane to be delayed 70 min in an already 15 hour long flight."
Ventajas: "Servicio, comida, comodidad, aviones nuevos"
Ventajas: "Friendly cabin attendants"
Desventajas: "Uncomfortable seating"
Ventajas: "Nice aircraft and amenities."
Desventajas: "All 6 of my flights were delayed causing me to miss 2 connections. Had to pay for a hotel and arrived a day late to final destination. Agents, sales desk, all could care less."
Ventajas: "We loved everything from check in to leaving the plane. They are a lovely bunch. Thank you, Qantas, for hiring wonderful staff members. We hope you treat them well."
Ventajas: "I love Qantas in general. I paid for exit row seats and it's worth the extra money."
Desventajas: "Food was ok but I've had better in Qantas."
Desventajas: "Lost a bag Charged for bags Made us check in our overhead bags-No quality carrier does that."
Ventajas: "Double seats in Economy"
Desventajas: "Complete lack of separation between seats - minimal room. When the passenger in front reclined. It knocked my very small Qantas bottle over. Non existant leg room. A most Uncomfortable flight back to Melbourne Qantas take a look at Jet Blue. ..this should be your benchmark in Economy Travel...."
Ventajas: "On time"
Desventajas: "Food was nothing special. Cheese and crackers"
Ventajas: "Food, entertainment, comfy seats, quiet sleeping time"
Desventajas: "Some of the head phone connection did not work"
Ventajas: "Qantas was half the price of what I had paid for last year on United. Overall the price was great for I had paid for. The staffs were friendly. They let the passengers move around because there were plenty of seats."
Desventajas: "I didn't like how they didn't give us notification of how far out we were to landing. I end up going to the restroom a few outs. The flight attendant kept knocking on the door. Obviously, I cannot stop what I am doing to go out."