La comida estuvo muy mala
El vuelo estuvo excelente. La gente de JAL es muy especial. La próxima vez volveré a volar con ellos.
Desventajas: "No additional comment"
Ventajas: "even though I was in Economy class, the seat was comfortable, the food was good and the flight attendands were attentive and polite"
Ventajas: "Jamás había estado en un asiento de clase económica tan cómodo y que el servicio fuera de clase superior."
Desventajas: "Todo excelente !"
Ventajas: "Everything, the service and the food is great."
Desventajas: "Keep it up"
Ventajas: "crew was professional, attentive and polite"
Ventajas: "I loved the Haagen daz ice cream. Loved that they have USB ports."
Desventajas: "Portions of food is small. Entertainment selection could be better organized; ie comedy tv shows, drama tv shows, Japanese tv shows."
Ventajas: "Kind people, quality service. Very helpful. On time."
Desventajas: "Had trouble hearing instructions from flight crew since volume of the speakers was low."
Ventajas: "The flight attendant and staff was extremely nice and accommodating. Japan airport is updated with excellent facility and flight transferring was easy."
Ventajas: "Great crew. I easy transfer!"
Desventajas: "Food was not great."
Ventajas: "Was fed a meal and snacks/drinks for this connecting 3 hour flight in economy. Hard to sleep in the economy seats, But with a blanket and thick clothes it would be better! Japan Airlines crew extremely nice!"
Ventajas: "The food"
Desventajas: "My 12 hrs layover in Japan."
Ventajas: "good flight"
Desventajas: "food is ok"
Ventajas: "The seats were comfortable for economy, but that's about it. Unfortunately, everything else ranged between mediocre and okay. For non stop to Japan, I'd rather fly ANA."
Desventajas: "The whole entire class system that they are beholden to as if we're still living in feudal Japan. Swiss & Lufthansa serves more meals and at higher quality than JAL. The drinks were also blah. JAL focuses more on their Business Class and First Class Passengers. Even their luggage comes in first."
Ventajas: "Super cheap. Came with an in flight meal. Kind staff. Great service."
Ventajas: "Amazing service and amazing food! For such a long flight I was extremely comfortable! Loved that the crew members kept me informed since I was spotty with Japanese they were very good!"
Desventajas: "Can't really say anything bad! It was great!"
Ventajas: "The flight crew was incredibly kind and attentive"
Ventajas: "The high level of service and attentiveness"
Ventajas: "Very nice airplane with new technology"
Ventajas: "Quick local Flight. Left and arrived on time."
Ventajas: "Fast flight"
Desventajas: "No entertainment."
Ventajas: "As usual A1 service all the way!"
Desventajas: "I reserved Korean air but it was Japan air line. I was really difficult to web-check in to find my reservaiton."
Ventajas: "I was highly impressed with Japan Air's staff both at the gate and on the flight. It was incredible customer service. I get really anxious with flying and traveling in general and was so eased just by their friendliness and organization. Thank you! I also forgot to write a review but my flight from San Diego to Tokyo on June 27 was also amazing. I was really stressed out over some logistics of my trip and the people at the gate in San Diego were so helpful!"
Ventajas: "Boarding procedure was the most efficient I have ever seen for a 777. Very quick and efficient, back to front. Great food. Very polite and efficient crew. Plenty of leg room in coach. Comfortable seat configuration, with only three seats in center section. JAL is a great airline!"
Desventajas: "Airplan so old and ac not work super hot."
Ventajas: "leg space was better than with other companies"
Ventajas: "The crew member was excellent and his charisma really made up for any shortcomings this little "puddle jumper" had. He even helped my companion out with some advice for relieving his ear pressure."
Ventajas: "Everything was perfect - crew, food, service, comfort, entertainment."
Ventajas: "Clean and very good service."
Ventajas: "Very professional staff, on time schedule and a beautiful plane. I would give them 20 stars if I could. It puts US airlines at shame."
Ventajas: "The flight attendants were incredibly friendly and service oriented. I can only say wonderful things about them."
Ventajas: "Great staff and washlet toilets on board."
Desventajas: "I ended boarding last not one of the first as other airlines."
Ventajas: "Great vacation"
Ventajas: "Friendly staff"
Desventajas: "only drink provided but no snack"
Ventajas: "Very clean. They check the bathroom pretty often un-like AA. Good food."
Desventajas: "I always prefer this airlines."
Ventajas: "Always on time!"
Desventajas: "Everything is perfect."
Ventajas: "El vuelo partió y llego según lo programado. Se puede usar wifi, lo cual ayuda mucho a tener un mejor entretenimiento a bordo, asi que pude hablar con mi familia y amigos, y usar mi spotify. Las horas se fueron volando ;)"
Desventajas: "La comida pudo ser mejor. No es que estuviera mal, pero esperaba un poco más de JAL."
Ventajas: "Excellent service"
Desventajas: "Not a lot of vegetarian options"
Ventajas: "The attention of the flight crew to all passengers. The on time boarding, departure & arrival is top notch."
Ventajas: "Staff amable."
Desventajas: "El staff no ponía orden ni apoyaba a los pasajeros al momento del abordaje, por lo que se comenzó a hacer una fila grande, no dejando pasar a la gente a sus asientos."
Ventajas: "Me gustó la puntualidad de la aerolínea y también el trato que se me brindó. El staff de vuelo siempre es muy amable y atento."
Ventajas: "El staff de American Airlines también fue muy amable. Siempre con una sonrisa y buen trato a pesar de las 11 horas y media de vuelo."
Ventajas: "An airline that thinks about consumers and then delivers a premier experience. Fly no one else to or from Japan."
Ventajas: "The crew's attention to detail, service."
Desventajas: "Sort of bumpy flight."
Ventajas: "The flight was smooth boarding and sailing with excellent service."
Ventajas: "The crew was very well mannered."
Desventajas: "Trying to find the JAL counter at Hong Kong International Airport. There is no counter for this flight since it is run by Cathay Pacific."