La comida estuvo muy mala
El vuelo estuvo excelente. La gente de JAL es muy especial. La próxima vez volveré a volar con ellos.
Ventajas: "Everything"
Desventajas: "Connection time at Narita is too long"
Ventajas: "Crew was amazing, food was great."
Desventajas: "None"
Ventajas: "Very friendly and accommodating crew."
Desventajas: "Business class seats not very long if you are tall. Western meal option is not really very western. Crew is a little too efficient- got woken up 90 minutes before landing to clear the mattresses. Lots of announcements- a bit too much. On time, and quick to respond to requests. Sake was good as was the ramen."
Desventajas: "Boarding took forever and flight was delayed"
Ventajas: "Punctual and direct flight NRT-BOS. Time-efficient."
Ventajas: "Crew was amazingly nice, friendly and very helpful..."
Desventajas: "The 767 business class seat from Tokyo to Jakarta could be better. Movies and other entertainment needs more variety. Not enough movies..."
Ventajas: "The crew was amazing!!"
Desventajas: "Nothing! Excellent flight!"
Desventajas: "Trip to Manila from Tokyo was delayed for 3hrs plus"
Ventajas: "Jamás había estado en un asiento de clase económica tan cómodo y que el servicio fuera de clase superior."
Desventajas: "Todo excelente !"
Ventajas: "The flight crew"
Desventajas: "More space"
Ventajas: "Seat was spacious. Crew was nice."
Desventajas: "Lack of individual air vent make the flight uncomfortable. I was too warm and unable to sleep even though it was an overnight flight."
Ventajas: "Perfect in all aspects. Will use them again for all my flights."
Ventajas: "Hands down Jal is the best airline japan has to offer!"
Desventajas: "seat was uncomfortable (cushion very hard)"
Ventajas: "JAL made travelling with a toddler easy and the flight attendants were incredibly helpful and courteous."
Ventajas: "The crew were very polite,"
Desventajas: "but thet could not help me in getting hooked up with the wifi, which I attempted to do numerous times. The food was mediocre, at best, and the seat was hard and not very comfortable."
Ventajas: "Friendly and helpful"
Ventajas: "The flight attendants were very attentive and polite, seats are some of the most comfortable of any airline I've flown (particularly compared to the US domestics), and entertainment is solid (although the English movie selection was not that large). I would definitely recommend JAL to others."
Desventajas: "The food was not to my liking (i.e., all Japanese style, but not necessarily types that appeal more to Westerners) but it was palatable."
Ventajas: "Courteous cabin crews, must be from Japanese culture."
Desventajas: "On Feb.16, 2018 JL745 Narita to Mnl, flight was delayed, though it was constantly announced but not the reason why. Other than that, I will always fly JAL whenever possible."
Desventajas: "No complaints! Not even one!"
Ventajas: "I had to change my flight and it was a terrible experience, I will book directly with the airlines from now on."
Ventajas: "I love everything from JAL"
Desventajas: "none"
Desventajas: "Delayed flight that cost most passangers their next flights, incredibly stressful. Upon arriving to Chicago there was a problem lining up the exit ramp to the boarding craft and it took a very long time to correct the situation."
Ventajas: "The flight attendance we're awesome"
Desventajas: "Nothing. This was a great flight."
Ventajas: "Boarding procedure was the most efficient I have ever seen for a 777. Very quick and efficient, back to front. Great food. Very polite and efficient crew. Plenty of leg room in coach. Comfortable seat configuration, with only three seats in center section. JAL is a great airline!"
Ventajas: "Service is amazing ! JAL is handsdown the best ever. The staff, crew and overall flight was great..."
Desventajas: "The horrible JET LAG I have now lol."
Ventajas: "Entertainment was good"
Desventajas: "Seats were uncomfortable, food was terrible"
Ventajas: "Japan Airline is a notch above the rest. The services was constant and consistent, the food was delicious and abundant, and the seats were comfortable. I was surprised at how often they would go up and down the aisles checking on passengers, picking up trash, and serving small food items. To top it off towards the end of the trip they put toothbrushes in the bathroom so you can leave fresh, awesome."
Desventajas: "I really dont have a negative things to say, I was really happy with the service. Especially since I hate flying this make the trip so bearable."
Desventajas: "Didn't get to go. Thanks for selling me worthless insurance."
Ventajas: "Everything bad"
Desventajas: "Bad customer service, I don't speak English good , can't understand them jet blue"
Ventajas: "The food, the movies and games were really great. There should be more games, though."
Desventajas: "Having to sit in the window seat, it was a hassle to pass by the 2 passengers sitting next to me to use the bathroom. Also, the announcements made in the plane through the speakers weren't very clear. It was hard to understand what the announcers were saying."
Ventajas: "The service on this flight was excellent.First class service in the economy section."
Ventajas: "Asian vegetarian meal"
Desventajas: "limited rest room facilities"
Ventajas: "The crew and service."
Desventajas: "No entertainment. No snack either."
Ventajas: "Great staff and washlet toilets on board."
Desventajas: "I ended boarding last not one of the first as other airlines."
Ventajas: "that it was actually flown by JAL not china southern"
Desventajas: "the confusion of having one company selling another's tickets makes finding the gate difficult."
Ventajas: "Premium Economy had good seating space and leg room."
Desventajas: "No wifi access"
Ventajas: "The crew were the nicest group of flight attendants I have ever encountered. The offered assortment of snack during my flight. I got a scented warm hand towel before they service me a meal. They even use real silverware in economy"
Desventajas: "The only thing I didn't like was the temperature of the plane. It was quite hot (felt like 75 degrees inside)"
Ventajas: "Big bathroom, bide, wifi, movies, very good coffee, spacious seating areas, the price of airfare!!"
Desventajas: "Everything!"
Desventajas: "Food is not that good"
Ventajas: "El vuelo partió y llego según lo programado. Se puede usar wifi, lo cual ayuda mucho a tener un mejor entretenimiento a bordo, asi que pude hablar con mi familia y amigos, y usar mi spotify. Las horas se fueron volando ;)"
Desventajas: "La comida pudo ser mejor. No es que estuviera mal, pero esperaba un poco más de JAL."
Ventajas: "Good food and excellent service On time"
Desventajas: "There are not much choices for movies News uses Japanese only"
Ventajas: "Staff amable."
Desventajas: "El staff no ponía orden ni apoyaba a los pasajeros al momento del abordaje, por lo que se comenzó a hacer una fila grande, no dejando pasar a la gente a sus asientos."
Ventajas: "Me gustó la puntualidad de la aerolínea y también el trato que se me brindó. El staff de vuelo siempre es muy amable y atento."
Ventajas: "El staff de American Airlines también fue muy amable. Siempre con una sonrisa y buen trato a pesar de las 11 horas y media de vuelo."
Ventajas: "The schedule was convenient to get to Tokyo quickly Check in was fast"
Desventajas: "The food was more "modest" than I'm used to, but my expectations aren't high"
Desventajas: "This is the best in the air"
Desventajas: "Great service on Korean Air as always."
Ventajas: "I like ailes center seat it's easy to get in or out."
Desventajas: "Should have the option for reserved the seat not only priority travelers ."
Ventajas: "Crew and seats were good"
Desventajas: "Ordered vegan meal was terrible, hard to eat. Had to go with the regular meal instead to eat something, which was okay, but also not great."
Ventajas: "good"
Desventajas: "nothing"
Ventajas: "Fast boarding sequence and take off."
Desventajas: "Cabin crew should have smile more, serious faces make request so unconfortable. Food could have been better."
Ventajas: "The entertainment"
Desventajas: "More food selection like vegetarian"
Ventajas: "Very efficient crew. Good food. Good movies."
Desventajas: "More room around seat."
Ventajas: "Exceptionally trained and attentive staff. Clean plane."
Desventajas: "More entertainment options."
Ventajas: "service/food excellent"
Desventajas: "old aircraft with outdated and worn 'cradle' seats that are hard to find these days. Unlike claimed it is not a flatbed type."
Ventajas: "Service was great and flight landed safe. Korean food was delicious."
Ventajas: "The flight attendants are attentive and know how to anticipate your needs. I used to travel from New York to Korea then the Philippines, and I choose to fly Korean Air. In my opinion, their service crew improved a lot Including their food."
Desventajas: "My seat was broken and uncomfortable. 13 hour flight and you can’t lean back one bit"
Ventajas: "Everything was on time, the food was great, and the service excellent."
Desventajas: "I would have liked more entertainment options. Movies and channels were limited compared to other airlines."
Desventajas: "Seat room was too small, couldn't comfortably fit in seat"
Desventajas: "Serve little drinks like water, juices, soft drinks. The plastic cup is small and yet it is half filled. A can every meal would be nice."
Ventajas: "Good is in Vietnam finish"
Ventajas: "Great"
Desventajas: "None"
Desventajas: "Just the more than one hour departure delay. Reason given was that they were still waiting for passengers on a connect connecting flight. Then what was unusual was a manual head count of passengers which was out of the ordinary in this high tech world of modern air transportation"
Ventajas: "on time, good service and food"
Ventajas: "The service & cleanliness."
Desventajas: "The seats."
Ventajas: "The new plane was amazing on my way back from Singapore to Chicago. The staff is extremely courteous. The food was good which included some traditional Korean food options and some western cuisine."
Desventajas: "On my way from Chicago to Singapore, they had an old plane and the business class was mediocre at best. The seats were uncomfortable. They were stacked side by side and did not have a "personal pod" formation which in my honest opinion is quite a waste of thousands of dollars you paid to travel. Additionally, the entertainment was just okay. There were not too many great options of movies and for the old plane, the screens were really bad."
Ventajas: "Service, friendliness"
Desventajas: "Very tight seating"
Ventajas: "Crew helpful"
Desventajas: "Food tasteless"
Ventajas: "Cordial; patient; understanding; calm; respectful; and helpful"
Ventajas: "This is the first time I experienced courteous crew. They confirmed my meal plans and enquirer abt my meal."
Desventajas: "The choice on entertainment is limited. It did not impact me much but will like to have more options."
Ventajas: "The food was really good, the crew was always kind and taking care of me all the time, the aircraft was nice and comfort, flights were always on time and the connection in Seoul was fast. I love the service. I would totally recommend it and whenever I have the chance to fly with Korean Air, I would do it"
Ventajas: "I liked just about everything about this flight. From the food to the service to the movie selection, flying with them was great!"
Desventajas: "Nothing! Great flight."
Ventajas: "Except for crying babies, all is well. Commendable"
Desventajas: "Same food every year after year"
Ventajas: "Good food (for an airline) and decent red wine selection."
Ventajas: "Service of the flight attendants was excellent, they were courteous, pleasant and professional sort of like the old days of the flying industry. Language was a bit difficult for me to interpret however they took whatever time needed to make sure I understood their communication. Everything is tidy and clean. A good variety of movies, games, music and information channels was provided.I will fly korean Air in the future."
Desventajas: "Boarding was a challenge because the gate staff did not announce in English. It would be more organized if they boarded sets of rows in sequence instead of mass boarding for economy. Also had a problem with transfer at Bangkok Airport. Fortunately I had adequate time for the connecting flight but the transfer area was not opened until 7pm. The transfer process is all new to me and not really easy to understand until the first experience. The Arrival and departure boards rotate airline information which was initially difficult to understand. The headsets were a problem in reference to fitting, volume and quality of tone."
Ventajas: "The seats were roomy and considering this was 14 hour flight that was important. The entertainment was superb - they had all the latest movies and plenty of them to last 14 hours. The service was the best. Flight attendants were so nice and accommodating at all hours of the day and didn't even flinch once after our multiple requests for more wine. They made sure we had enough food and snacks throughout the flights and provided plenty of water and juices to stay hydrated."
Ventajas: "Everything up until I got to Hawaii and switched to them."
Desventajas: "The code share airline"
Ventajas: "Outstanding flight assistants."
Desventajas: "Chairs are quite hard and the movies selection limited."
Ventajas: "Great service overall . Crew was very nice."
Desventajas: "at 9pm flight they turn the lights on after the take off. Very difficult time sleeping. Again they'll turn the lights on 1.5hrs before landing, too."
Ventajas: "Crew service and wine"
Desventajas: "flight delayed 2.5 hours"
Ventajas: "the amount of baggage allowed. the food. the people i was seated with. the flight movie selection. the staff. the beer. the free toothbrush, toothpaste, slippers, jeju island water"
Desventajas: "i wish there was a way to elevate the legs when flying. my legs ache so bad when im on a long flight. maybe some sort of netting underneath the chair in front so you can put your feet in them."
Ventajas: "Excellent service from staff. Always with a smile. Food was exceptional!!! They even serve icecream on board!!! Food and drinks kept on coming."
Ventajas: "Tripulación extremadamente atenta, limpiaban los baños cada vez que alguien lo usaba, silenciosa. Cabina moderna, asiento totalmente reclinable, muy cómodo."
Ventajas: "Food was good but breakfast omelet was barely warm."
Desventajas: "Need more room on such a long flight. Also, more movies and TV episodes."
Ventajas: "Big airbus 380 is amazing fly non-stop over 15 hours across the ocean. Really nice airplane. Air attendants are all looking good and friendly. Ice cream was really good."
Desventajas: "No chicken meals left for me a bit disappointing. I've never had such a problem. Maybe next time have to make an order when booking ticket. Staffs fixed me a fish plate instead. My husband and I couldn't sleep tight at all. No room to straight our legs, especially his long legs."
Ventajas: "I make the trip to the Philippines a few times a year and usually on delta. I tried Korean this time and was pleasantly relieved to find they offer a equal or better experience for less money in many cases"
Desventajas: "Nothing that wouldn't be the case in most airlines given the same situation. Only issue I have is short time change in flight but less than 30 minutes did not affect me and likely anyone else either"
Ventajas: "Nice bibimbap"
Desventajas: "Boarding staffs at Tan Son Nhat Airport"
Ventajas: "Services, and the large comfortable plane."
Desventajas: "Long flight"
Ventajas: "Seat had leg room"
Desventajas: "Felt old and dated."
Ventajas: "Crew was really kind and food was delicious !!"
Desventajas: "We were so satisfied with services"
Ventajas: "Their Services are wonderful."
Ventajas: "Wine and beer were not offered until requested - and wine was only available in small glass, not in a small bottle as on United flights."
United es una aerolínea con muy mala comida
ANA es una aerolínea con buen servicio
Auxiliares de vuelo respetuosas y atentas
The crew are very polite and attentive, the plane is comfy and clean. The food could have been better. It's not for all people's taste. They should give atleast two meals in a 4-5hr flight, a snack and a meal coz the portions are so little.
Ventajas: "The crew is awesome. They’re so polite and helpful."
Desventajas: "I think more options that don’t involve seafood would be good, but I’ll also consider selecting a specific meal in the future."
Desventajas: "These are the friendliest and most helpful people in the business! They are my new go to from now on!"
Ventajas: "Very clean. Crew was very good. Food was for the most part fine."
Desventajas: "Entertainment was pretty lacking. No paid WiFi service on the airplane for a modern country’s air fleet... only texting."
Ventajas: "The seat was great."
Desventajas: "Overall, it was a great experience. Boarding is very fast compared to US airlines."
Ventajas: "Attentive crew !"
Ventajas: "Comfort as usual"
Desventajas: "No idea"
Ventajas: "Buena aerolinea"
Desventajas: "Que hable ingles bien el personal"
Ventajas: "Abordaje"
Desventajas: "Comida"
Ventajas: "Comfortable seat & nice crew."
Desventajas: "Seat booking was not available when I booked on line. Ad some difficulty getting a seat next to my wife."
Ventajas: "On time. Clean interior. Kind cabin attendants. A high quality standard of performance."
Ventajas: "Los dos vuelos que tome salieron demirados por diferentes motivos"
Ventajas: "Clean plane, comfy seats and great staff"
Desventajas: "Everything was good didn’t hate anything"
Ventajas: "Enough legroom/more than what you’d find on your standard 4-5 hour flights. The stewardesses were great! They attended to every need with a smile. They did a great job of making sure everyone was comfortable."
Desventajas: "They need some vegetarian options for meals."
Ventajas: "Economy seats were spacious and same size as Economy Plus seats of United. Clean. Crew was amazing, helpful and friendly."
Ventajas: "Everything about ANA flight was excellent. From service to food and entertainment was spot o. Will now fly ANA flights to Asia if possible."
Desventajas: "None."
Ventajas: "Crew is awesome and nice"
Desventajas: "The seat was extremely uncomfortable."
Ventajas: "very clean over a 9 hr flight , great seat and flight attendant"
Ventajas: "service"
Desventajas: "food"
Ventajas: "Service was excellent. Crew did not accept tip. Food could be better."
Desventajas: "Los espacios entre asientos son muy pequeños."
Ventajas: "Service was excellent. Stewardess always came back with what they promised to bring. Premium economy seating was very good."
Desventajas: "Food could be better. Entertainment was somewhat limited. The older plane on one leg meant no wifi and no noise-cancelling headset"
Ventajas: "Great service and crew. Boarding was quick and efficient."
Desventajas: "No personal inflight entertainment, but it wasn’t an issue with such a short flight from Sapporo to Tokyo."
Ventajas: "Everything was fine"
Desventajas: "The seats hurt my butt"
Ventajas: "People the staff was nice and tried to be helpful"
Desventajas: "Gates kept changing flight was delayed multiple times the flight had no air so I was sweating the whole time my nose began to bleed. I missed my connecting flight to Okinawa they sent me on a hour long shuttle to another airport to fly out the next day."
Desventajas: "No opción de español"
Ventajas: "The service, the professionalism, and the wonderful Dreamliner Boeing 787 aircraft"
Ventajas: "Great service"
Desventajas: "Film selection is ok."
Ventajas: "NH817 NRT to PNH was one of the best crews ever. Every need was met. Best customer service. NH818 was good too but the attention and attitude was slightly below. Travel Dates: NH817 09/1/2017, NH818 09/04/2017."
Desventajas: "Very good overall. The entertainment could you a little more choices."
Ventajas: "Nothing"
Desventajas: "Delay 4h+ while passangers stay inside aircraft. No firm information, information keep changing. Crazy!"
Ventajas: "Service"
Desventajas: "Ordered Fruit Meal. It did not have a variety."
Ventajas: "Everything"
Desventajas: "Nothing"
Ventajas: "Great food on ANA flight from Malaysia to Tokyo."
Ventajas: "Stewards were very polite"
Desventajas: "seats were very uncomfortable on the long flight from San Francisco to Tokyo; poor movie quality and poor choices of movies"
Ventajas: "Great service! Wonderful flight attendants, smooth flight and ice cream! Will always fly with ANA!"
Ventajas: "Food legroom service friendliness"
Desventajas: "Could not view flight info on map"
Ventajas: "Love the service provided by the flight crews. The landing was smooth and quick."
Desventajas: "Flight was delayed and the crew announced the same thing about it twice."
Ventajas: "Efficient and uneventful"
Ventajas: "Great flight"
Desventajas: "Food"
Ventajas: "Todo"
Desventajas: "El espacio entre el asiento de enfrente. Es pequeño."
Ventajas: "Lindas y exquisitas chicas japonesas, atentas en todo momento"
Desventajas: "Todo excelente,."
Desventajas: "United did not allocate to code share flight on correct date. I was rufused to be on the board at the ticket counter and ANA code share company ask to call to united 1-800 #. I missed the flight and ended up buying one way ticket from other air line with my own expense."
Ventajas: "Great service, accommodating staff. Seats were comfortable."
Desventajas: "limited movie selections"
Ventajas: "The service, the plane and even the food were all top notch."
Ventajas: "Flight attendants were very nice on this modern 787. It was a pleasant easy flight."
Ventajas: "Food was good."
Desventajas: "Bumpy ride and no info of what was going on. A passenger next to me took his pants off and was sitting with his underwear. He did put a blanket after. Very annoying!"
Desde que llegamos al aeropuerto nos trataron muy bien. Es una aerolinea diferente y con altos estandares de calidad y de servicio.
Una aerolinea con estandares de calidad y de servicio insuperables. Nos trataron muy bien desde que llegamos al Counter.
El pase de abordar marcaba DOH, cuando llegué al aeropuerto me dijeron que mi vuelo salía de HIA, por lo que tuve que pagar un taxi para moverme de aeropuerto. La respuesta de la aerolinea fue: "lamentamos el inconveniente".
No permiten la facturación en línea de grupos. Por tanto al facturar en el aeropuerto terminábamos sentados en filas centrales y esperados.
Ventajas: "Nothing"
Desventajas: "Everything and being on time and not loosing all my luggage"
Ventajas: "La tripulación es muy buena. El asiento no es el problema, sino la incomodidad que aporte la persona vecina."
Desventajas: "Que haya más variedad en la comida vegana"
Ventajas: "Todo muy cómodo y amables"
Desventajas: "El abordaje"
Ventajas: "El abordaje y descenso"
Desventajas: "Que los asientos de dos pasajeros estuvieran un poco más separados y que el menú de entretenimiento no esté en el respaldo de los brazos porque molesta mucho al compañero"
Ventajas: "The crew was v good"
Desventajas: "The seats and boarding staff"
Ventajas: "La mejor aerolínea, felicitar a la sobrecargo Viviana que se notó su profesionalismo ante mi persona."
Desventajas: "Me demoraron el abordaje por una batería que tenía en mi maleta facturada, 40 minutos antes de que salga vuelo, demorandome 25 minutos en atenderme para decirme que debo dejarla o declararla pero que no tengo tiempo de hacerlo o perdería el vuelo. Y ahí quedó mi batería. La comida más variada"
Ventajas: "la atencion de la tripulaciono fue muy atenta, el entretenimiento excelente, el embarque organizado"
Desventajas: "la salida se retraso, y el espacio es algo reducido, la sensacion de corriente de aire es muy elevada en general y sonora."
Ventajas: "bien en general"
Desventajas: "el trayecto, intenta hacerlo mas rápido y una conexion adecuada"
Ventajas: "a la vuelta habia sitio y se venía comodo, el personal de vuelo agradable"
Desventajas: "puntualidad, y el vuelo fue muy muy largo , el tramo de shanghai a doha se hizo eterno, 11 horas o mas"
Desventajas: "La puntualidad. Hubo un retraso y perdimos conexión , un desastre en in viaje de trabajo , tiempo irrecuperable"
Desventajas: "Atención al cliente: en el tramo Doha-Nairobi pedí un cambio de asiento porque el compañero de fila estaba borracho (subió borracho y empezó consumir alcohol antes de despegar el vuelo), y me enviaron a un asiento incómodo, aún cuando cuando les dije que sufro de discapacidad en una pierna"
Desventajas: "At Mumbai airport, during check-in I was told that my carry on bag plus personal item together should weigh not more than 7kgs!! I have never had any airline actually weigh my personal item (laptop backpack) before this journey. Eventually I ended up stuffing my check-in bags with everything I was carrying in my carry on bag before I was allowed to check in. The weird thing is, I was never told about this rule on my journey from the US to India."
Ventajas: "The plane was relatively new, the original departure time was also slightly delayed, but overall it wasn’t that bad."
Desventajas: "The hot food has some room for improvement, although it tasted good, there was hardly any vegetables in the chicken dish."
Ventajas: "Good service and smooth flight"
Desventajas: "One hour delay and no entertainment in the airplane and small plane"
Ventajas: "On time, fairly good food, good entertainment system."
Desventajas: "Very cramped seating when the flight is full. We're told to stretch our legs, but there is no place to walk or even stand."
Ventajas: "Comida excelente tanto en Business como en la sala VIP en Doha (desayuno a la carta)"
Desventajas: "Embarque del segundo vuelo en autobús..."
Ventajas: "Comida excelente tanto en Business como en la sala VIP en Doha (desayuno a la carta)"
Desventajas: "Embarque del segundo vuelo en autobús"
Ventajas: "Puntualidad, comodidad"
Desventajas: "El aire acondicionado estaba muy fuerte y aunque te quejes no lo bajan"
Ventajas: "Un vuelo tranquilo y agradable, y la atención de la tripulación excelente. Lo único malo la comida. Muy difícil dormir a no ser que tengas delante salida de emergencia"
Ventajas: "Buena atención, buen vuelo, la comida bien. Nada que objetar"
Ventajas: "Staff is friendly"
Desventajas: "The seats are tight and I am a slim person"
Desventajas: "Todo súper bien"
Ventajas: "Flight attendants very attentive and helpful, wheel chair provided at Doha airport by helpful and friendly staff, comfortable seating in business class. Overall I would give my flight an A rating."
Desventajas: "I do not have any complaints, except one bathroom I used was not as clean as I would have preferred."
Desventajas: "Todo súper bien"
Desventajas: "Súper bien"
Ventajas: "Heavenly for an airplane ride!"
Desventajas: "Food was awful and two out of four family members have been sick. One on each flight"
Desventajas: "Great service. Courteous staff. Professional and well groomed crew unlike some US carriers. Decent beverage and food offerings in biz. Badly outdated IFE system."
Ventajas: "On time and 5 star service"
Ventajas: "Vuelo muy bueno con pocos pasajeros y todos los servicios excelentes."
Ventajas: "El avión muy cómodo, limpio y todo funcionaba ok. El personal muy amable."
Desventajas: "Nada."
Ventajas: "Qatar business es la mejor con diferencia"
Ventajas: "El vuelo perfecto, el personal atento en todo momento , como siempre para repetir"
Desventajas: "La comida suele ser aceptable , lo unico en estas compañias aereas pica un poquito y tiene muchas especiaes, pero en general bien"
Ventajas: "El vuelo perfecto, el personal atento en todo momento , como siempre para repetir"
Desventajas: "La comida suele ser aceptable , lo unico en estas compañias aereas pica un poquito y tiene muchas especiaes, pero en general bien"
Ventajas: "great service, food, friendliness of staff, clean plane"
Desventajas: "nothing"
Desventajas: "I was charged a insanly high fee for my luggage that was almost twice the price of my original flight ticket purchase. the agent offered no resolution for the confusion in their web descriptions for baggage allowance. This must happen to customers frequently because the wording is not clear. i was very upset and due to this i will NOT fly this airline again. i was charged the price of a first call flight in total for economy service. NOT GOOD"
Ventajas: "The seating, crew members, and entertainment was really good."
Ventajas: "Increíble la amabilidad del personal, la comida muy rica y abundante al igual que la bebida"
Ventajas: "Increíble la amabilidad del personal, la comida muy rica y abundante al igual que la bebida"
Ventajas: "Servicio, excelente igual que el personal muy atentos"
Desventajas: "Trasbordo en Sao Pablo, fue de imprevisto por problemas con el aeropuerto"
Ventajas: "On Time Cabin Crew great"
Desventajas: "Seats are so tight you will sense both of your neighbors skin during the entire flight"
Desventajas: "There were no headphones and again with the remote Oryx screen that is just way too complicated and freezes like crazy."
Ventajas: "Antes que nace queria sinceramente agradecer que haya sido seleccionado para viajar en Business class. Realmente lo disfrute y aprecié la buena calidad de servicio que ofrecen que esta por encima de la mayoria de las aerolineas que he viajado."
Ventajas: "I experienced the same type of service that I received on the flight from Bangkok to Seoul. I could not have expected more. I find the crew professional."
Desventajas: "I can't think of anything that could have made service better. They should keep up the good work."
Ventajas: "Had a row to myself, crew was extremely attentive. Due to a lack of passengers, the crew was even able to anticipate many of our needs before we voiced them."
Desventajas: "My first headphones didn't work and the pull out tray in my row had a bit of left over food crusted on to it."
Ventajas: "The crew was awesome and extremely attentive! Thank you so much!"
Desventajas: "I thought everything went very smoothly!"
Desventajas: "Overall service was good but the equipment used is older. So the LCD screen is too small!! Even my iPad mini has a bigger screen ."
Ventajas: "Todo a las cansadas .Todo regular. Y call center pesimo"
Desventajas: "Todo lo resuelven en el call centre Y ellos (calle center) no resuelve. 15 minutos esperando 4 personas trasladaron la llamada y no le resolvieron mi problema"
Ventajas: "Charming and respectful crew"
Desventajas: "Everything's ok"
Ventajas: "Great services. Seats are good."
Desventajas: "The queue to board was a little trying."
Desventajas: "Avión incómodo, poco espacio para las piernas, sucio. Control no servía, películas malas. Tiempos de comidas mal distribuidas en el tiempo: muy al principio y muy al final"
Desventajas: "None at alnone"
Ventajas: "It was 12hrs."
Ventajas: "Ground staff in Korea and Philippines is helpful."
Desventajas: "Delayed flight which cause us to missed our succeeding flights."
Desventajas: "Delayed for 4 hours"
Desventajas: "Delayed and stuck inside of air plane for 3 hrs."
Ventajas: "the beautiful and polite crew"
Desventajas: "seats lack of cusion"
Ventajas: "Legroom was spacious"
Ventajas: "I liked the seat and having a full row. Food was better and healthier than most airline food. I had the Korean dinner of bibimbap with miso soup and pickled radish and the Westerm breakfast of a cheese omelette with vegetables and a fruit cup."
Desventajas: "Too hot! Hard to sleep when it’s near 80 degrees. Tip: sprinkle water on blanket for a cooling cover."
Ventajas: "See comments above."
Desventajas: "See comments above."
Desventajas: "Old aircraft, seats uncomfortable, not much better than economy class. Rick"
Ventajas: "Services"
Desventajas: "None"
Ventajas: "Superior attentive and hospitable staff. Will def book them again!!!"
Ventajas: "They let me sleep."
Desventajas: "The guy sitting next to me. LOL."
Ventajas: "The crew is great. Seats are more comfortable than other airlines. They feed you lots of food. They are my favorite airline."
Desventajas: "Some planes don't have the foot rest. It makes a huge difference in comfort."
Ventajas: "Comfort, crew, and entertainment were excellent for economy class. Good leg space considering Asian carrier."
Desventajas: "Food rivaled that of low cost carriers."
Ventajas: "The flight attendants were polite and very attentive!"
Desventajas: "There was not any WiFi though it was advertised."
Ventajas: "Overall, even with the turbulence, the overall flight experience was quite good. Seat was decently comfortable, and crew members were helpful."
Desventajas: "The boarding gate was tricky. Boarding at nearby gates was ongoing, so the boarding area was quite crowded, and the waiting line was quite confusing at ICN. The problem was with Hong Kong International Airport. It seems HKIA is experiencing 'traffic jam' very often. It's quite risky for the passenger like me who is expected to have another long journey back home after arriving in HKIA. Should be praying again and again in order to take the AEL and MTR before the service is over around 1 AM."
Ventajas: "Asiana es lo mejor"
Desventajas: "The food was worst food we had in any flight. I highly suggest try giving to humans first before offering to someone on 11 hrs flights. Its almost like prepared for animals."
Ventajas: "Soul to Los Angeles was very Good. I loved it. No complaints."
Desventajas: "Delay to board then delay in plane to take off"
Ventajas: "Great modern, spacious and quiet plane Airbus 380, great entertainment options."
Ventajas: "Service was as expected."
Desventajas: "There was a baby in my section crying for 10 hours and nothing at the parents or crew could do would make him stop crying. I couldn't sleep"
Ventajas: "La puntualidad y profesionalidad"
Ventajas: "The crews are friendly and Helpful staffs."
Desventajas: "Chairs is not comfortable. It so hard!!!"
Ventajas: "La atención"
Desventajas: "La comida, algo grasosa."
Ventajas: "My expectations of the flight were met or exceeded. I really enjoyed the food as well."
Desventajas: "There were no problems with the flight."
Ventajas: "The food was good, and the crew was friendly. Boarding was on time."
Desventajas: "No leg room, no in flight entertainment."
Ventajas: "Entertainment was good, legroom was good, staff was very friendly both at the check in and on the plane"
Desventajas: "I wasn't able to check in online, kiosk didn't work for me, and had to wait in several long lines before I finally got my ticket in hand. The help was lost among the crowd and it was unclear where they were and how they could be flagged down."
Desventajas: "More options for tv shows such more episodes for korean tv shows like running man. Etc."
Ventajas: "I liked the airbus used to fly from and to the USA. On a 15 hour flight comfort is key, and they did their best. The have build little foot pedals to rest your feet on. Meals also came often, and the food was on the better end of airplane food. Crew was also very friendly!"
Desventajas: "The crew only came around with water every 3 hours or so. This is unacceptable on a long flight."
Ventajas: "I was given a great seat and the staff were thoughtful and kind"
Desventajas: "the flight was late 30'."
Ventajas: "Flight time was change making very difficult to make connections and every flight was at lest 15 minutes late. Also my bags was lost and I had to reschedule my wedding because my bags never made it to Jakarta days later. I was given a 100.00 dollars to buy clothes and was told by a baggage service representative Thant that is enough to buy wedding clothes The baggage service office in Jakarta never sent me any info or mae contact with me I had to call them and get the run around because the cannot make decision without the Asiana represent I've who only work after 8 at night The never respond to my emails Overall once in flight service was great but support services is vey poor"
Ventajas: "just the low price"
Desventajas: "very rude wheelchair attendants , really bad food, dirty lavatories. the worst part are the really really rude wheelchair attendants , disrespectful to the older and special needs passengers. they were shouting at each other and were not attentive to the passengers ' needs or comfort."
Desventajas: "Wheelchair was not provided as requested, from Seoul to Manila. I requested wheelchair for my parents from Chicago airport and it was provided for both. Then from Seoul, it was only given to my father, so my mother has to walk far, they have to go to the gate separately. They didn't allow my mother to stay with my father. They could have at least make my mother walk with my father in a wheelchair. They didn't provide the wheelchair and made her walk far is very disappointing"
Ventajas: "Boarding and on time flights"
Desventajas: "No personal tv on flight"
Desventajas: "There were some disrespectful passengers who were disruptive during the flight."
Ventajas: "Love to take Asiana airline. Foods is excellent and services are great."
Desventajas: "One thing I donot like they cooperate with many other airlines."