La comida estuvo muy mala
El vuelo estuvo excelente. La gente de JAL es muy especial. La próxima vez volveré a volar con ellos.
Desventajas: "Needs more variety of movies"
Ventajas: "Crew was very polite. Great food and service."
Ventajas: "Japan Airlines always, always, always takes such good care of us, especially with the kids. This flight was no exception. I had forgotten to reserve a kid's meal for our kids (don't forget, parents) and they went well out of their way to make sure that the kids had food that they would like."
Ventajas: "The crew was amazing!!"
Desventajas: "Nothing! Excellent flight!"
Ventajas: "Crew was very nice and did a great job. Comfy seat. Smooth flight!"
Ventajas: "Jamás había estado en un asiento de clase económica tan cómodo y que el servicio fuera de clase superior."
Desventajas: "Todo excelente !"
Ventajas: "Seat was spacious. Crew was nice."
Desventajas: "Lack of individual air vent make the flight uncomfortable. I was too warm and unable to sleep even though it was an overnight flight."
Ventajas: "Nice seats. Ample leg room."
Ventajas: "JAL made travelling with a toddler easy and the flight attendants were incredibly helpful and courteous."
Ventajas: "Very smooth ticketing and boarding on Tokyo to Manila."
Desventajas: "In LA terminal, instead of the gate number the airport labeled my flight as “TBIT.” Not being local, I had no way of knowing it meant Tom Bradley International Terminal. I stayed near another gait that had international flights, and it turned out the gate was clear on the other side of the complex, which is obscured by construction. If I hadn’t asked one of the workers there I would have missed my flight."
Ventajas: "Inspire of bad weather, the pilot executed a perfect landing !"
Ventajas: "The seats were comfortable, the staff was lovely and accommodating, and the food was delicious."
Desventajas: "The WiFi was very weak and barely connected to any website. It couldn’t connect to Netflix, but luckily the in-flight movies were okay."
Ventajas: "Thier food tasted excellent!"
Desventajas: "Wish there was a vegetarian option too."
Ventajas: "Really nice crew, the flight was great."
Desventajas: "I think the food made me sick. It could have been the long journey but 1/2 hour after I ate it I felt really sick."
Ventajas: "Always on time!"
Ventajas: "The Flight staff are very professional. The food and service were excellent."
Desventajas: "The only downside was the long layover (7.5 hrs) in Narita airport."
Ventajas: "They give a lot of food and the 12 hour flight was comfortable"
Desventajas: "Limited selection for entertainment"
Ventajas: "Japan Airlines gets it right. The boarding was very calm and efficient. The attendants were working the whole flight to make the trip pleasant. Food was good."
Desventajas: "There could have been a few more diverse choices on the entertainment channels but generally OK. The one complaint I had was that it was hot on most of the flight."
Ventajas: "The service, more leg rooms and flight attendants were very friendly."
Ventajas: "Boarding and crew"
Desventajas: "Lost luggage"
Ventajas: "The crew was excellent and the gluten free meal I requested ahead of time was the best airline gluten free meal I've ever had!! :)"
Ventajas: "The crew Service"
Ventajas: "Boarding procedure was the most efficient I have ever seen for a 777. Very quick and efficient, back to front. Great food. Very polite and efficient crew. Plenty of leg room in coach. Comfortable seat configuration, with only three seats in center section. JAL is a great airline!"
Ventajas: "The JAL flight was great. Seats were comfortable and leg room was very good. Crew was excellent too and very attentive."
Desventajas: "The food was not good at all on this flight. My last flight on JAL in 2010 the food was excellent. Not sure what happened but the quality of the food has gone down and it was disappointing. Luckily had a bite at the airport before boarding to sustain us on this long flight."
Desventajas: "Didn't get to go. Thanks for selling me worthless insurance."
Ventajas: "From start to finish, we were amazed by the customer service of Japan Airlines. Altogether we we had a 14-hour day or so of flying with two small children and it could have easily been a 20-hour-or-more day of flying had Japan Airlines not been so great at what they do. We can't say enough about how amazed and blessed we were by their customer service."
Desventajas: "Having to pay for wifi and not having access to power outlets. Everything else was amazing and honestly these minor things were very forgivable given the great entertainment choices that came along with the plan ride and and the amazing customer service."
Ventajas: "Crew very helpful and courteous"
Desventajas: "None"
Ventajas: "A meal on a two hour flight is an amazing perk!"
Ventajas: "Arrived on time"
Desventajas: "Slow check in at the airport"
Ventajas: "JAL has customer service that no other airline comes close to."
Desventajas: "Nothing, JAL is perfect. I mean it"
Ventajas: "Went premium economy for such a long flight- NYC to Tokyo- to Sydney. Seats were great as was crew and everything!"
Desventajas: "No complaints!"
Desventajas: "Requested Vegetarian Meals. Didn't get them"
Ventajas: "Great staff and washlet toilets on board."
Desventajas: "I ended boarding last not one of the first as other airlines."
Ventajas: "If I needed anything, they were on top of it. The food was very good for airplane food."
Desventajas: "They kept the cabin a little warm, and at 6' 4" the seats are a bit small."
Ventajas: "Direct flights from San Diego to Narita. Easy connections for other countries. Good food. Luggage allowance."
Desventajas: "Seats are a bit hard and do not recline enough. Would trade legroom for more angle on the seats."
Ventajas: "that it was actually flown by JAL not china southern"
Desventajas: "the confusion of having one company selling another's tickets makes finding the gate difficult."
Ventajas: "The stewardesses were wonderful-kind, considerate and hardworking. Great meals and constant attention offering drinks. The movie choices were terrific. I stayed up all night watching top flight movies that I had not seen. I would love to travel with them again!"
Desventajas: "Nothing- except maybe the long trip. But if I have to take this long trip, I'd take it with them!"
Desventajas: "My seat was not comfortable and it was uncomfortably warm."
Ventajas: "El vuelo partió y llego según lo programado. Se puede usar wifi, lo cual ayuda mucho a tener un mejor entretenimiento a bordo, asi que pude hablar con mi familia y amigos, y usar mi spotify. Las horas se fueron volando ;)"
Desventajas: "La comida pudo ser mejor. No es que estuviera mal, pero esperaba un poco más de JAL."
Ventajas: "Since I had back pain,I really like that I could checked in two luggages. Thank you so much!!"
Ventajas: "Staff amable."
Desventajas: "El staff no ponía orden ni apoyaba a los pasajeros al momento del abordaje, por lo que se comenzó a hacer una fila grande, no dejando pasar a la gente a sus asientos."
Ventajas: "Me gustó la puntualidad de la aerolínea y también el trato que se me brindó. El staff de vuelo siempre es muy amable y atento."
Ventajas: "El staff de American Airlines también fue muy amable. Siempre con una sonrisa y buen trato a pesar de las 11 horas y media de vuelo."
Ventajas: "With Japan Airlines, there is never a doubt in my mind they are going to be the best airline of choice. I was running late to my flight into Haneda to fly out to Singapore. I literally arrived to the front desk 15 minutes before the plane departed. The ladies at the front desk were very aware of my urgency and walked me threw the crew line and got me to my gate without a missed flight. I cannot thank you enough for the kind and generous work you do."
Desventajas: "Only 30 people were not priority boarding (including me). Not being Japanese makes you a second class citizen on Japan Airlines."
Ventajas: "full service"
Desventajas: "long flight"
Ventajas: "Very friendly and attentive cabin crew. They were all very helpful and came by repeatedly to ask if we need anything throughout the flight."
Desventajas: "Nothing really not to like."
Ventajas: "The crew was very attentive and our seats in Prestige class were very comfortable."
Desventajas: "The entertainment options were meager at best."
Ventajas: "Service, entertainment, and seats are all great."
Desventajas: "Korean airlines could use air nodules for their seats as both flights became very hot towards the end."
Ventajas: "For economy class it has been the best experience, mainly because seats were a little more roomy than other airlines I’ve flown with."
Desventajas: "Entertainment was not so great, small selection of movies."
Ventajas: "Crew was very attentive. Even though the flight was delayed, we got to our destination earlier."
Ventajas: "They are always friendly and comfortable seating"
Ventajas: "The crew was awesome. They were attentive. The always said they were sorry as the went down the aisle with the cart. They made sure they didn’t disturb you while you were sleeping. The food was awesome. I can’t explain it you have to go on a trip with them and experience it."
Desventajas: "Seats could always be more comfortable."
Ventajas: "Crew was great"
Desventajas: "Movie selection, food options, loud alarm before boarding"
Ventajas: "Service was great and flight landed safe. Korean food was delicious."
Desventajas: "Inconsistent entertainment system"
Ventajas: "Comfortable flight"
Ventajas: "Adult and kids menu was good on flights departing San Francisco. Programming options were Good."
Desventajas: "Lot of walking (almost an hour) between terminals for transfer between 261 and 236 gates."
Ventajas: "Staff was very hepful and attentive. Nice people working"
Desventajas: "Ordered vegetarian oriental and they brought me appetizer of shrimp Flight attendant didn’t understand that shrimp is not vegetarian"
Ventajas: "I could not book my seat ahead of time on the Korean air website"
Desventajas: "Middle seat stinks for a 15 hour flight"
Desventajas: "Korean Air is amazing but Flyus.com is horrible."
Ventajas: "Friendly service"
Desventajas: "Didn't dislike anything"
Ventajas: "All was well as usually except..."
Desventajas: "Late departure because some baggage was late to arrive and our descent was unorthodox. We passed our route did a u-turn then did a lot of adjusting (left and right plus up and down) to line up for arrival."
Ventajas: "Smooth boarding"
Desventajas: "Being seated in the back Luggages coming in last when my friends who travelled with us got theirs way way ahead of us"
Desventajas: "Delayed flight departure and arrival"
Ventajas: "they were on time and very polite."
Ventajas: "My first time to fly with Korean Air and I would not hesitate to fly with Korean Air again. The plane has a lot of leg room, aisle is not cramp to move around. It was a long flight, but the flight attendants made it worthwhile. They were very attentive to your needs with exceptional service. The food selection was good. Overall the best flight I've ever had flying overseas."
Desventajas: "Maybe the chair in economy can be a lot more comfortable. Chair is sturdy lack of cushion and back support. People like me who has mobility limitation and bad lower back is difficult coz it adds more discomfort on my end. Hopefully, one day the chair can be more comfortable."
Ventajas: "Great service"
Desventajas: "Nothing"
Ventajas: "Korea Airlines is the best!"
Desventajas: "Due to bad weather and flooding, I could not get to the airport for my flight. I called Just Fly and they said there was nothing they could do. I had to pay an extra $350 to get my flight rescheduled. I thought that due to bad weather, customers can get flight rescheduled at no extra cost? As soon as I rebooked my flight, both airport in Houston closed anyways. So is this still my fault and did I have to still pay an extra $350??"
Ventajas: "The flight was only 1.5 hours and they still managed to feed us a full meal!"
Ventajas: "Even though we booked this flight through Southern China Air, the flight was operated by Korean Air. Translation: the service, food, comfort level and crew were highly professional."
Desventajas: "Great flight! Great service! Great food!"
Ventajas: "The crew performance"
Desventajas: "15 minute delay"
Ventajas: "Good time management"
Ventajas: "Polite flight attendants"
Desventajas: "6 hour delay, missed appointments"
Desventajas: "I would have appreciated more movie options and TV show options on the entertainment monitor."
Ventajas: "Crew is rather polite and courteous."
Desventajas: "On-board entertainment system wasn't working until 5min into the air."
Ventajas: "Getting preferred seating because we were sky team elite plus members"
Desventajas: "Exiting the plane in the cold Seattle weather."
Desventajas: "Good customer service"
Ventajas: "Service was excellent, as always on KAL flights, top notch airline food."
Ventajas: "Clean rest rooms Friendly attendants comfortable leg room"
Desventajas: "Very limited entertainment options for such a long flight, IAD to Seoul"
Ventajas: "flight attendants were great"
Ventajas: "Very friendly crew and quick boarding process"
Desventajas: "Seat is a bit narrow,"
Desventajas: "Lights in cabin too bright while serving meals. Could turn it down a notch"
Ventajas: "Tripulación extremadamente atenta, limpiaban los baños cada vez que alguien lo usaba, silenciosa. Cabina moderna, asiento totalmente reclinable, muy cómodo."
Ventajas: "Boarding was like any other airline, but once you got on the plane everything was at least a step above the US Air flight I just got off of."
Ventajas: "Food was good but breakfast omelet was barely warm."
Desventajas: "Need more room on such a long flight. Also, more movies and TV episodes."
Ventajas: "Cleanliness. More leg room"
Desventajas: "Attitude of a couple of the airline stewardess toward me. They served the Korean citizens and deliberately overlooked me for snacks or coffee/tea. I had to ask thrice."
Desventajas: "Food was not that good. poor film selections."
Ventajas: "Everything was fantastic."
Ventajas: "The plane was delayed but we appreciated Korean Airlines having staff waiting for all passengers that needed to catch their next flight. They helped us navigate through the airport to our connecting flight and sped us through security so we did not have to wait in line behind passengers that were not in a rush."
Ventajas: "Service was great as always on a short flight! I appreciated that food was served and that flight attendants pass out arrival cards."
Ventajas: "Friendly crew and the airport in Incheon. Though our layover took 15 hours, I was able to rest in their lounge on second floor and able to took a nice shower too. I will fly Korwan Air again. Only one thing, please improve the quality of food, other than than that it was excellent experience!"
Desventajas: "The food needs to be improved."
Ventajas: "The service, quality of food, and aircraft itself were all exceptional."
Desventajas: "Unfortunately due to quasi-bad weather there was lots of turbulence"
Ventajas: "Everything,crew was great, food was decent"
Desventajas: "The aircraft was very cold and chilly."
Ventajas: "Crew could have been less rude"
Ventajas: "The crew is always amazing: highly professional, attentive and friendly. The whole experience with Singapore Airlines is always a treat."
Ventajas: "I like the crew members"
Desventajas: "Entertainment selection and food could be better"
Ventajas: "Everything is perfect, the crew services are very warm and professional, I strongly believe that Singapore airlines is the best in world as I tried many airlines but I don’t see like their them, I will strongly recommend and I will be their customer for any flight to Far East inshaallah."
Desventajas: "I recommend if they can provide paid massage service ( not complementary)at the suits class for long trip because there’s enough space to do it , I’m very glad to congratulate them for the level of service they reached ."
Desventajas: "flight on time. flight was delayed and gate changed"
Desventajas: "Nothing much"
Desventajas: "Flat beds on second flight"
Ventajas: "Food, Entertainment."
Desventajas: "Harder than usually landing"
Ventajas: "SQ always the best service"
Ventajas: "Seat was comfortable, flight attendants were attentive and the food wasn't bad."
Desventajas: "Reservation online"
Desventajas: "Flight was canceled. They moved passengers to the Lufthansa but didn’t tell us even though we checked with the counter every 20 min. Apparently a text went out that we didn’t get"
Desventajas: "Great Airline. Great staff and service. Good food and drink."
Ventajas: "Generally good Flight was operated by Silk Air"
Desventajas: "Entertainment score is not meaningful because of the short flight time."
Ventajas: "Everything"
Desventajas: "Non"
Desventajas: "Excellent flight service no"
Ventajas: "The service was excellent start to finish. I found the movie selection to be excellent on the plane and the food was tasty and above average for airline food, and the seats were comfortable."
Ventajas: "Finally, I could go to my final destination as planned by transmitted to Korean Air flights."
Desventajas: "My first flight of JetBlue from Olandor to New York was delayed that leading to my connecting flights to my destination were missed. Now, my suitcases have been missed, too."
Ventajas: "Very organized"
Desventajas: "Seats could be a bit more comfortable in premium economy"
Ventajas: "All of services, food, Language, clean air even so beautiful ~~"
Desventajas: "So nice and beautiful wearing also food is very good"
Ventajas: "Me tiraron un vaso de gaseosa arriba y la actitud de todo el personal a bordo fue sobresaliente. Más allá del accidente me regalaron 75 usd para gastar en el catálogo a bordo."
Ventajas: "We love Singapore Airlines, seriously it's not hard, you just have staff that care, clean comfortable air craft, good inflight entertainment. Are you listening American and British Airways?"
Desventajas: "Please move this service to DFW and displace the rubbish transatlantic service that is there"
Ventajas: "Loved the hot towel service"
Desventajas: "Entertainment could be better, however there were a few new and Oscar nominated movies available. Personal air conditioning would be great, I was too hot the entire flight"
Ventajas: "Christmas decorations, service, attitude of staff"
Ventajas: "AMAZING IN EVERY WAY. PLANES ARE OUTSTANDING SERVICE IS OUTSTANDING INFLIGHT STAFF ARE EXTREMELY POLITE AND FRIENDLY AND ELEGANT!:)) AIRPORT IS SUPERB THIS IS MY FAVORITE AIRLINE!"
Desventajas: "THE WEBSITE LISTS PRICES IN SINGAPORE DOLLARS AND IT IS ONLY IN THE FINAL STAGES OF A BOOKING IS ONE TOLD WHAT THE US $ PRICE IS. THIS NEEDS TO CHANGE. WHEN YOU CALL SINGAPORE AIRLINES THERE ARE VERY LONG WAIT TIMES."
Ventajas: "Entertainment even in economy class was excellent -- tons of movies, games, etc. Cabin crew were friendly. Bathroom was very large."
Desventajas: "In economy, seating was incredibly tight (very little legroom) and at least in my seat, very little reclining. For a 14 hour flight through the night, it made it very difficult to actually get any rest. Food was OK."
Ventajas: "Las aerolíneas asiáticas que he probado son excelentes de todo a todo. Gran servicio y atención al cliente."
Ventajas: "Superb service throughout from check in to on flight."
Desventajas: "Seat on outbound had a slight issue."
Ventajas: "We started taxing 15 minutes before the departure time. This is great !"
Desventajas: "not much"
Ventajas: "Overall service, good leg space."
Desventajas: "We were seated in the same section with four babies."
Ventajas: "The friendliness of the staff, the food and overall the experience."
Desventajas: "That our bags weren't check in all the way to SEA"
Ventajas: "Crew were helpful. Food was good, pillows and blankets in every seat was great. Seats a little small."
Ventajas: "Crew, plane, punctuality"
Ventajas: "The crew is friendly and helpful"
Desventajas: "Equipment rather poor, screen isn't very clear, hard to read subtitles."
Ventajas: "Overall just a really great experience."
Desventajas: "Nothing negative to report."
Ventajas: "Everything was outstanding. The cleanliness of the airplane, the food, the friendliness of the crew, I just can't say enough good things about my experience flying on Singapore Airlines."
Ventajas: "Food, entertainment, cleanliness of the restrooms"
Desventajas: "I was travelling with a toddler and they did not have a toy or activity to give her on a 15 hour flight. We were told to keep our seats upright during meal times and to keeo our window shutters down during other times. This made sense. But there were passengers right in front of us who had their seats reclined during meal time and the crew did not tell them anything."
Desventajas: "Seats are tight and hard"
Ventajas: "Crew is remarkable"
Ventajas: "Excelente y cálido servicio en el mostrador de facturación en Manila. Comida bastante aceptable para clase turista. Acceso gratis a sala vip en Changi, con oportunidad de tomar una ducha antes de embarcar en el vuelo largo a Barcelona. Las azafatas son adorables."
Desventajas: "La calidad del sonido del sistema de entretenimiento a bordo no es buena. Hay mal contacto entre las tomas del asiento y los auriculares."
Ventajas: "Onboard Crew was great. I sympathize that they have to rush a service on a 1hr 20min flight with turbulance."
Desventajas: "I have started taking SQ instead of budget airlines hoping for good service and on time travel. However, both times travelling from SQ from jakarta was delayed. Yesterday, I got home 1.5hrs later than I should have. I have also to pay for additional surcharge due to midnight cab fare. Further, when I wsa travelling to Jakarta - none of the inflight entertainment was working. So it has been disappointing."
Ventajas: "La cordialidad, el trato, el servicio, el avión, la limpieza. Un vuelo muy agradable y que recomendaría siempre."
Desventajas: "Que para ofrecer los servicios comerciales si hablaban español, para el resto de servicios no, aunque fueron muy atentos."
Ventajas: "the service on the flight was the best I can ever recall having."
Ventajas: "Food was excellent, timely departure and arrival"
Desventajas: "Crew was not as friendly as I'm used to."
Ventajas: "Thanks once again for a comfortable flight homs"
Ventajas: "Singapore airlines was also great and I very much enjoyed that flight even though it was 10 or more hours. The good was great and same for the entertainment . The whole flight was very pleasant . Also I loved the steamed towels that was something i haven't had on a flight before ."
Ventajas: "Service is good even in economy class."
Desventajas: "Chairs on the new A380 although more comfortable than the Boeing 777 are still very uncomfortable for sleeping in the economy class. Plane is so big that it takes a while for first and business class to load and unload. Luggage took forever to unload for the same reason."
Ventajas: "toothbrush and toothpaste and ability to charge cell phone"
Desventajas: "my personal headphones did not work well with the seat audio jack"
Ventajas: "Have travelled before many times as an individual and always had a good experience. This was the first time travelled with my infant. I had earlier travelled on Emirates last month . I have to say SIA CREW is miles ahead of any airline and my Experience was nothing short of magnificent. The little things the crew does makes the journey more comfortable and enjoyable."
Desde que llegamos al aeropuerto nos trataron muy bien. Es una aerolinea diferente y con altos estandares de calidad y de servicio.
Una aerolinea con estandares de calidad y de servicio insuperables. Nos trataron muy bien desde que llegamos al Counter.
El pase de abordar marcaba DOH, cuando llegué al aeropuerto me dijeron que mi vuelo salía de HIA, por lo que tuve que pagar un taxi para moverme de aeropuerto. La respuesta de la aerolinea fue: "lamentamos el inconveniente".
No permiten la facturación en línea de grupos. Por tanto al facturar en el aeropuerto terminábamos sentados en filas centrales y esperados.
Ventajas: "La tripulación es muy buena. El asiento no es el problema, sino la incomodidad que aporte la persona vecina."
Desventajas: "Que haya más variedad en la comida vegana"
Ventajas: "Crew were Great, With great service"
Desventajas: "10/10"
Ventajas: "Todo muy cómodo y amables"
Desventajas: "El abordaje"
Ventajas: "El abordaje y descenso"
Desventajas: "Que los asientos de dos pasajeros estuvieran un poco más separados y que el menú de entretenimiento no esté en el respaldo de los brazos porque molesta mucho al compañero"
Ventajas: "La mejor aerolínea, felicitar a la sobrecargo Viviana que se notó su profesionalismo ante mi persona."
Desventajas: "Cleaning of bathrooms"
Ventajas: "The crew was nice but never got the menu."
Desventajas: "The crew was amazing and delightful but should provide food to kids first before even those special diet or vegetarians."
Ventajas: "The new Qsuites are very comfortable"
Desventajas: "Me demoraron el abordaje por una batería que tenía en mi maleta facturada, 40 minutos antes de que salga vuelo, demorandome 25 minutos en atenderme para decirme que debo dejarla o declararla pero que no tengo tiempo de hacerlo o perdería el vuelo. Y ahí quedó mi batería. La comida más variada"
Ventajas: "la atencion de la tripulaciono fue muy atenta, el entretenimiento excelente, el embarque organizado"
Desventajas: "la salida se retraso, y el espacio es algo reducido, la sensacion de corriente de aire es muy elevada en general y sonora."
Ventajas: "The crew very good and helpful"
Desventajas: "The crew are well organised"
Ventajas: "bien en general"
Desventajas: "el trayecto, intenta hacerlo mas rápido y una conexion adecuada"
Ventajas: "a la vuelta habia sitio y se venía comodo, el personal de vuelo agradable"
Desventajas: "puntualidad, y el vuelo fue muy muy largo , el tramo de shanghai a doha se hizo eterno, 11 horas o mas"
Ventajas: "The seats are comfortable; food is good."
Desventajas: "Our luggage hasn't arrived due to the short layover and due to the feact that the first leg plane was late."
Desventajas: "La puntualidad. Hubo un retraso y perdimos conexión , un desastre en in viaje de trabajo , tiempo irrecuperable"
Desventajas: "Atención al cliente: en el tramo Doha-Nairobi pedí un cambio de asiento porque el compañero de fila estaba borracho (subió borracho y empezó consumir alcohol antes de despegar el vuelo), y me enviaron a un asiento incómodo, aún cuando cuando les dije que sufro de discapacidad en una pierna"
Ventajas: "Legroom was great Staff were great Bathrooms were very clean and cleaned often in the flight"
Ventajas: "The business class service is second to none. Very courteous staff, superb on demand menu with ausome selections."
Desventajas: "Cleanliness of cabin. Aminity kit is outrageous."
Desventajas: "For 1.5 kilo overwait I’ve been charged $65"
Ventajas: "Entertainment variety Frequent drinks offered onboard"
Desventajas: "Insufficient amount of in-flight food portion"
Ventajas: "Boarding process was good. But security check is inconsistent at different locations within the Airport terminal."
Desventajas: "Poor Seat comfort. Too narrow seats. USB charger were not working. Tamil language movies were very few. Crew was efficient but were not polite and not cordial."
Ventajas: "Comida excelente tanto en Business como en la sala VIP en Doha (desayuno a la carta)"
Desventajas: "Embarque del segundo vuelo en autobús..."
Ventajas: "Comida excelente tanto en Business como en la sala VIP en Doha (desayuno a la carta)"
Desventajas: "Embarque del segundo vuelo en autobús"
Ventajas: "Puntualidad, comodidad"
Desventajas: "El aire acondicionado estaba muy fuerte y aunque te quejes no lo bajan"
Ventajas: "Food, entertainment options, comfortable seats, warm blankets"
Desventajas: "My volume did not work well on the entertainment system."
Ventajas: "Un vuelo tranquilo y agradable, y la atención de la tripulación excelente. Lo único malo la comida. Muy difícil dormir a no ser que tengas delante salida de emergencia"
Ventajas: "Buena atención, buen vuelo, la comida bien. Nada que objetar"
Ventajas: "From boarding to landing, I had a great flight. Flight was from NYC to Jakarta via Doha. Flight on a b777 to Jakarta and b787 to Jakarta. Plane had plenty of legroom and nicely designed entertainment system. Service was world class. About every hour or so, a crew member would ask if we wanted drinks. Food was great, had 3 choices of entrees for each meal."
Desventajas: "Todo súper bien"
Ventajas: "Food"
Desventajas: "Need good wheel chair service."
Desventajas: "Todo súper bien"
Desventajas: "Súper bien"
Ventajas: "The cabin crew, the cabin crew, the cabin crew. Enough said. They are thoroughly trained and exhibited unparalleled professionalism"
Desventajas: "Ground/baggage handling in ATL. Bags took 40-50 minutes to show up on carousel. The ground staff at ATL dropped the ball when everything else was going so smoothly"
Ventajas: "Vuelo muy bueno con pocos pasajeros y todos los servicios excelentes."
Ventajas: "El avión muy cómodo, limpio y todo funcionaba ok. El personal muy amable."
Desventajas: "Nada."
Ventajas: "Qatar business es la mejor con diferencia"
Ventajas: "El vuelo perfecto, el personal atento en todo momento , como siempre para repetir"
Desventajas: "La comida suele ser aceptable , lo unico en estas compañias aereas pica un poquito y tiene muchas especiaes, pero en general bien"
Ventajas: "El vuelo perfecto, el personal atento en todo momento , como siempre para repetir"
Desventajas: "La comida suele ser aceptable , lo unico en estas compañias aereas pica un poquito y tiene muchas especiaes, pero en general bien"
Ventajas: "Flight was not crowded, room to stretch out. Food and service was good."
Desventajas: "Difficult boarding procedure."
Ventajas: "Increíble la amabilidad del personal, la comida muy rica y abundante al igual que la bebida"
Ventajas: "Increíble la amabilidad del personal, la comida muy rica y abundante al igual que la bebida"
Ventajas: "Lots of space as the flight quite quiet. Very friendly staff."
Ventajas: "Servicio, excelente igual que el personal muy atentos"
Desventajas: "Trasbordo en Sao Pablo, fue de imprevisto por problemas con el aeropuerto"
Ventajas: "Great service"
Desventajas: "Seat comfort"
Ventajas: "I was incredibly impressed with the on board crew. They were kind, efficient, courteous, thoughtful, and charismatic. They made the LONG flight enjoyable and extra comfortable. :)"
Desventajas: "The flight was late for three hours and as a result, we missed our connection to Hawaiian Airline and have to spend the night in Korea. They never explain why the flight was late and no apology was given"
Ventajas: "Todo a las cansadas .Todo regular. Y call center pesimo"
Desventajas: "Todo lo resuelven en el call centre Y ellos (calle center) no resuelve. 15 minutos esperando 4 personas trasladaron la llamada y no le resolvieron mi problema"
Ventajas: "Crew was really helpful."
Desventajas: "There could be a vegeterian food option."
Ventajas: "Crews are amazing"
Desventajas: "Avión incómodo, poco espacio para las piernas, sucio. Control no servía, películas malas. Tiempos de comidas mal distribuidas en el tiempo: muy al principio y muy al final"
Ventajas: "The business class seat pods were superb. Food was good and crew was very helpful, especially in Seoul -- they automatically rebooked me on another Asiana flight to Bangkok when I missed my connection, and they loaned me a cell phone to call the people who were going to meet me there."
Desventajas: "The 2 1/2 hour departure delay (due to a mechanical issue) resulted in my missing my connecting flight to Bangkok. Entertainment choices (movie selection) could use improvement."
Ventajas: "I liked how clean everything was."
Desventajas: "Before the flight I checked everywhere to see if there was an in flight meal so I could request a vegetarian one, there was no indication that food would be served. When there was food the only option had chicken, very disappointed in this."
Ventajas: "I always have a good experience with Asiana."
Ventajas: "My vegetarian husband had good food on an airplane, which is rare. Also the service is wonderful on Asiana,"
Ventajas: "charming efficient staff"
Ventajas: "The food is so good."
Desventajas: "The check in counter is not fully organized. I encounter so much delay in checking in my luggage. The new employee must be properly assisted by the old personnel to avoid long hours of waiting and standing in the counter of the passengers who arrived early so they can check in their baggage ahead of time. I availed of your web check in but was waiting for so long in the check in counter."
Ventajas: "i love the foods and entertainment"
Desventajas: "Entertainment headphones did not have good sound quality; there was no option for English captions for most of the movies."
Desventajas: "Every flight with asians was delayed."
Desventajas: "Broke my luggage. Twice in a row."
Ventajas: "Asiana es lo mejor"
Desventajas: "Checking was great, Ajay was very helpful. Boarding was unorganized, Female staff was very unfriendly and untrained. Even after announcement for priority boarding for travelers with kids.. Ground staff was not helping anyone."
Desventajas: "Entertainment system"
Ventajas: "I enjoyed the USB charger available at my seat."
Ventajas: "My seat reclined more than usual"
Desventajas: "Their website that said that we could pay to use their lounge but when got to the lounge , I couldn't and had a 10 hr layover when I expected to be able to use it"
Ventajas: "We liked the efficiency with which everything went. It was smooth from check in to arriving at destination."
Desventajas: "On the plane the stewardess were always behind the curtain in the prep centers. They were always polite and efficient when asked for anything but did not seem accessible in the way other airlines do it. Everything was still very good overall. Thank you,"
Ventajas: "Good leg room. Short flight 1.5 hours."
Desventajas: "I'm still in Korea. I want to go home."
Desventajas: "The seating is hard and is hard on your back, legs and neck. Movie selection is very little and not very good. The bathrooms should be periodically cleaned down and sanitized with a light solution to be and feel clean."
Ventajas: "On time"
Desventajas: "Korean food"
Ventajas: "Great entertainment options"
Desventajas: "Lost my bag."
Ventajas: "The flight from Manila to Seoul was an Airbus 330 . . . Seats were fine and service was very good from the crew."
Ventajas: "The flight crew was attentive, the special meal (you should always order a special meal!) was served ahead of the regular meal service and was delicious, and the flight was comfortable."
Desventajas: "There's nothing to not like. Great airline!"
Ventajas: "I liked everything about the flight. The attendants were kind and I received great service."
Ventajas: "My nabour was having a bad cold. I informed the stewardess that I was concerned because as an 84 years old man can't afford to hhave a cold. Later the Supervisor resited me with compassion that made me feel the whole crew wasj just wonderful."
Desventajas: "My nabour sick lady and I am having symptom of cold. Martin."
Ventajas: "Service was great, English could be better"
Desventajas: "Video system outdated, not intuitive and failed to allow several movies to play."
Ventajas: "Food o utstanding for economy....a as good as air France Movies selection excellent"
Ventajas: "It's a short and well run flight"
Ventajas: "The flight wasn't a problem but I lost a day of my vacation due to their "mistake. And I was told because I didn't act on iron 24 hours it's my problem."
Ventajas: "I am a large person, the staff was kind enough to move my seat next to empty seats, since the plane was not full."
Ventajas: "La puntualidad y profesionalidad"
Ventajas: "I like the flight crew Filipina very helpful and one Korean Lady help me pulled my luggage over headed."
Desventajas: "Delayed Flight but it's ok. My connection flight at night time anyway."
Ventajas: "I liked the flight attendants, and speediness of the flight after we took off. The seats were older but comfortable."
Desventajas: "Two sets of crying babies in front row seats didn't help things."
Ventajas: "La atención"
Desventajas: "La comida, algo grasosa."
Ventajas: "Staff was so kind and flight was on time."
Desventajas: "I wish there was a USB jack for my devices."
Ventajas: "A good services and food selections"
Ventajas: "They have a mom line, which is awesome but my husband was gold so we didnt need it, but As a mom of 2 I appreciate that! Smooth check in."
Desventajas: "Staff not as engaging as others, very little communication because I only spoke English?, but pleasant enough. As with all flights, no leg room."
Ventajas: "The flight was on time, the people in the plane were very polite and the movies available were very varied and good."
Desventajas: "Everything was good."
Ventajas: "the price was so affordable and the service wa great!"
Ventajas: "For the first time flying was impressed with everything . Crew was friendly and attentive."
Ventajas: "The food was excellent when the steward decides to serve you."
Desventajas: "4 of 4 flights were all delayed and the in flight entertainment is very limited."
Ventajas: "Crew, food, boarding"
Desventajas: "There was no electrical outlet or USB port to charge electronic devices."
Ventajas: "Same thing, coz I was assigned to10f."
Desventajas: "None"