Ventajas: "I love the vegan food that they provide me."
Ventajas: "There was a good amount of leg room for an economy seat"
Desventajas: "I wish there was a bigger movie selection"
Ventajas: "The crew are amazing"
Ventajas: "Attentive crews, food on board - Food on board provides couple of choices of mainly Chinese food. I don't claim it to be extraordinary but it is far better than most of food other airlines provides in the economy class."
Desventajas: "Lavatory needs a bit more amenities, e.g. hand soaps, etc."
Ventajas: "Comfy seat"
Desventajas: "Less salt in the food"
Ventajas: "I like the web that show me my travel schedules, I don’t need to look for email. But when I check in airport, they ask me flight confirmation number which I don’t know either that number doesn’t indicate. So I hope that you also include flight confirmation number too."
Desventajas: "Delayed / diverted - no communications whatsoever"
Ventajas: "Crew was very nice and I was happy to get emergency exit row window seat to make the the long flight more comfortable."
Desventajas: "The food could have definitely been better too many shrimp and fish options even in the morning for breakfast. I was happy there has been a pasta served for dinner otherwise I wouldn’t have eaten the entire flight! Shrimp for breakfast isn’t an option for American folk and the movie selection"
Ventajas: "Great airplane (787 Dreamliner), comfortable seats, lots of meals, free beer and wine. Great ticket price!"
Desventajas: "The cabin crew did not really understand english. When I asked something, it was clear that they didn't understand. I had to claim my checked bag and recheck it at every flight segment. No ability to select seats unless it was more than 72 hours before departure."
Ventajas: "Crew was amazing. Welcoming, helpful and caroming to passengers needs."
Desventajas: "Replace worn out seats."
Ventajas: "No real problems"
Desventajas: "Nothing significant"
Ventajas: "Nice flight; very comfortable"
Desventajas: "Short flight; so no in-flight entertainment (no problem though)"
Desventajas: "got severe food poisoning from the airline food."
Desventajas: "I was charge a terribly high exchange rate for this tickets! Not acceptable at all."
Ventajas: "Almost nothing, this was a terrible flight and experience! The movies were good, that's about it."
Desventajas: "No online check-in, long waiting at in-person check-in. Rude, inattentive personnel; worst is that every passenger in transit need to go through customs in Xiamen which is terribly complicated. No word about this upon booking or on Xiamen airline's website. Customs in China isn't a nice experience either. Nobody was able to find the right way for check-in, it was a mess. I will never fly again Xiamen Airlines and I recommend to everyone to avoid this airline under any circumstances."
Desventajas: "Had to process in and out of immigration then back into airport No transit area"
Ventajas: "No problems for the price"
Desventajas: "Ok no problems for the price"
Desventajas: "The flights got delayed. One of the flights got delayed without a notice in advance."
Desventajas: "They left my luggages at SeaTac. I am at China right now, and I don’t know when they are going send them to me. All my stuff in the luggage now I have buy everything again."
Ventajas: "the order of boarding the plane"
Desventajas: "food was dry"
Desventajas: "Airplane was loud not with crying babies but passengers yelling over one another. Food was mediocre, and plane had no entertainment consoles."
Ventajas: "Clean plane. Left on time. Better than average legroom."
Desventajas: "Movie selection was virtually all violent related. Nothing the airline can do about the numerous Security checks passing through this Airport."
Ventajas: "Clean plane. Left on time. A little more seat room than many other carriers."
Desventajas: "Poor selection of movies. Want more light comedy"
Ventajas: "1. Friendly crew and attention 2. Affordable direct flight from LAX to XMN 3. Good timing"
Desventajas: "1. Seat cushion is too thin, resulting in painful butt after 12-14 hrs flight 2. The in-seat screen doesn't tilt, thus when front passenger reclined seat, the screen is right in front of your face (less than 5-inches). You need to crank your neck down to watch any programming which results in neck pain 3. Entertainment and food have much room to improve"
Desventajas: "u had to transfer ur luggages even though its the same airline. what a joke? u had to get through numerous security points to get through the airport what the hell?"
Ventajas: "The cabin crew were very nice and courteous!"
Desventajas: "Couldn't be helped, it was just a long flight!"
Ventajas: "The flight crew was kind..really hard working.."
Desventajas: "I was not informed before hand I needed a visa to enter China..Xiamen international airport does not have transit lounge...so leaving on the 6 December from Lax to Xiamen ..I was denied to fly Xiamen so they scrambled last minute an put me on China southern airlines...upon return from Singapore I had to pay for Chinese visa since I was to return through Xiamen...it was a nightmare"
Ventajas: "Friendly and eager to serve crew"
Desventajas: "Lack of variety on food choices"
Ventajas: "I liked the plane. 787’s are the smoothest rides."
Desventajas: "Xiamen Airlines should be applauded for having a direct flight from LA to Qingdao. But they have a lot to learn about the proper service and materials in business class. Not surprisingly, they have gone for the cheapest way to service the customer. Lot to learn."
Desventajas: "Nobody could rearrange any flights for me, zero help!"
Desventajas: "Nobody helped me switch my flight around, I hate you."
Ventajas: "entertainment choices were good"
Ventajas: "food is great"
Desventajas: "check in time is too long (about 1 hour)"
Ventajas: "Crew from lax to xiamen were good they took care of my meal from xiamen to bkk . They offered me their food which was pretty generous of them"
Desventajas: "I called 24 hrs prior to my flight to ask for Vegetarian meal but that was not available... There was so much problem with food . And the toilets were very very dirty :("
Ventajas: "crew provide excellent and attentive service. food is good"
Desventajas: "food could be better"
Ventajas: "Good was pretty good, with snack sandwich between meals. Drinks were offered often."
Desventajas: "The flight was delayed by 40 minutes."
Desventajas: "They will cheat u of money. Somehow. Beware."
Desventajas: "I couldn't fly because they said there was NO TRANSIT lounge in the airport and I didn't have a VISA to enter China? Who ever heard of a visa for transit?! My destination was Singapore! I am told I have to get a transit visa in order to return home and for me and my son 350!! For 2 hours transit in an airport??? This is NOT a world class airlines, they make their own rules. I will buy another ticket!!"
Desventajas: "The front dest and customes have horrible attitude! They will ingore you."
Ventajas: "All announcements in Chinese and English. They keep feeding you."
Desventajas: "Lots of checkpoints but hey. Why complain about them trying to keep us safe."
Ventajas: "Nice and friendly. Chinese is always spoken first then followed by English. Pillow and blanket provided."
Desventajas: "Window seat on a 14 hour flight has its pros and cons. Little more room vs having to wake people up to get up and walk or go to bathroom."
Ventajas: "The food was good and staff was friendly"
Desventajas: "I was denied a boarding pass and was not allowed to transit through China, because of a visa that was needed I was not told about by Kayak.com. Therefore, being the last day I was allowed to stay in Thailand, I had to scramble to find an outbound flight the same day, including paying almost double the cost of the original flight. The Thai check-in agent told me to never transit through mainland China again, because the visa requirement information that is not provided."
Desventajas: "XiamenAir lost one of my bags and has still not found it"
Ventajas: "Crew, comfort, food, entertainment."
Ventajas: "Crew was super friendly, professional and excellent!"
Desventajas: "The 10 hour layover :("
Desventajas: "El vuelo se demoró y durante la demora no daban noticias de la nueva hora de salida. Tuvimos que esperar dentro del avión alrededor de una hora y media."