Desventajas: "Due to COVID, we were not able to travel to the Philippines on the time originally planned. We didn't get the full refund."
Ventajas: "Cramped seats and no beverage service. No crew interaction."
Desventajas: "Everything was great"
Ventajas: "crew was amazing and movie selection was good"
Desventajas: "poor business class seats and small screens"
Ventajas: "Everything, from boarding to departure, the service is excellent! The staff was attentive and very welcoming. Spending a few hours reminded me why I fell in love with SK in the first place."
Desventajas: "Food selection was ehhh. Selection and quality of food flying into SK was a lot better."
Ventajas: "I really loved that the airline accommodated to me being vegan. They also provided me with vegan creamer if I wanted coffee which was great. The staff was also super friendly which was a big plus because they were easily approachable."
Ventajas: "The great service and comfortable flight"
Ventajas: "The trip was excellent because first of all, I was the one who booked it. Secondly, I selected all the aisle seats. The airline isnine of the best with friendly and courteous crew."
Desventajas: "The USB port on my seat to charge my cell phone was broken. And the airplane gets warmer in the duration of the flight. The crew should always make sure that the air conditioning's thermostat is in the coller setting."
Desventajas: "My seat was broken and uncomfortable. 13 hour flight and you can’t lean back one bit"
Ventajas: "best airline ever"
Desventajas: "The website did not let me choose the seat when I tried to check-in. In addition, the flight attendant was not welcoming because she kept saying that you cannot have more food :("
Ventajas: "Flight attendants were very friendly and professional. Made us feel very welcomed. Everything went smoothly from the beginning. From ticketing agents through the baggage claims. No problems locating our luggage. Everything was efficient. Will travel again with them when I go back."
Ventajas: "Good service. The food was good, better than most airlines that I've flown with. The seat was comfortable with good leg room. Good documentary films."
Ventajas: "Very organized"
Desventajas: "Wish the cabin crew speak more universal language, English, and the snack between meals more regularly without having to ask."
Ventajas: "The seats were very comfortable on this aircraft. The food was great and the staff was very attentive,"
Desventajas: "I wish the flight was 2 hours longer so I could sleep more on the plane."
Desventajas: "There wad a7 hour delay in Korea and the staff at the airport were not helpful. I asked them if I was in the right place for my connecting flight and all they said was come back in 1 hour. I came back 1 hour later and asked if I'm still in the right place sand when my flight would be boarding. They again said come back in 1 hour. This went on for 7 hours and they never made Amy announcements to inform anyone of when the flights would finally board."
Desventajas: "Horrible delayed and no food offer or available even to purchase!"
Ventajas: "I love it."
Ventajas: "My first time to fly with Korean Air and I would not hesitate to fly with Korean Air again. The plane has a lot of leg room, aisle is not cramp to move around. It was a long flight, but the flight attendants made it worthwhile. They were very attentive to your needs with exceptional service. The food selection was good. Overall the best flight I've ever had flying overseas."
Desventajas: "Maybe the chair in economy can be a lot more comfortable. Chair is sturdy lack of cushion and back support. People like me who has mobility limitation and bad lower back is difficult coz it adds more discomfort on my end. Hopefully, one day the chair can be more comfortable."
Ventajas: "The staff is friendly and helpful"
Desventajas: "There wasnt anything i didnt like for this flight"
Ventajas: "The service and entertainment"
Desventajas: "Sitting down 12 hrs it was very painful to be sitting that long. My seat eould heat up and it was uncomfortable also. I couldn't sleep during the flight"
Ventajas: "For some reason the crew seemed more attentive and maybe fresher coming back from ICN than going to ICN"
Desventajas: "The only problem was the long layover"
Ventajas: "the flight attendants were great and it flight was smooth."
Desventajas: "long flight"
Ventajas: "Outstanding customer service! We will fly Korean Air again!"
Desventajas: "They ran out of 2 of the 3 food choices after serving only half of the plane."
Ventajas: "Cabin crew was polite. Restrooms kept clean by the cabin crew"
Desventajas: "Seat was hard."
Ventajas: "Korean Air staff friendly, accommodating. Meal choices were always chicken, beef or cream pasta."
Ventajas: "Staff is really helpful. Anounsment is proper.variety of food was provided."
Desventajas: "Your can improve entertainment facility. Food variety can be improved."
Ventajas: "Good more choices"
Desventajas: "Transit in Korea make shorter hour"
Ventajas: "The food was really good, the crew was always kind and taking care of me all the time, the aircraft was nice and comfort, flights were always on time and the connection in Seoul was fast. I love the service. I would totally recommend it and whenever I have the chance to fly with Korean Air, I would do it"
Ventajas: "Light flight, extra space."
Desventajas: "One of the luggage wheels is broken. No ground personal in the airport to take care of the matter. Called and eMailed the claim. However, KAL refuses to look into the matter."
Ventajas: "Awesome trip"
Desventajas: "No complain. The crew did great service."
Ventajas: "Incheon airport was really nice for the layover. Korean Air staff are top notch."
Desventajas: "Cabin was a little warm the whole time. No individual air controls on this particular plane."
Ventajas: "Cabin crews are very kind."
Desventajas: "Since long flights with reduced body movement tend to create constipation, would be good to increase vegetables, reduce other stuff."
Ventajas: "Everything was perfect!"
Ventajas: "Good customer service"
Ventajas: "Staff great"
Desventajas: "Food selection"
Ventajas: "All of the flight attendants were professional in appearance and behavior. They cleaned the restrooms after each client left the restroom."
Desventajas: "I was coming from a very cold climate and had on long underwear under my street clothes. So unfortunately, it seemed that the blankets were "too" warm on the plane."
Ventajas: "The stewardesses are very good and attentive."
Desventajas: "Not applicable"
Ventajas: "Nice friendly staff"
Ventajas: "The crew was very anxious or something, controlling for no reason."
Ventajas: "Tripulación extremadamente atenta, limpiaban los baños cada vez que alguien lo usaba, silenciosa. Cabina moderna, asiento totalmente reclinable, muy cómodo."
Ventajas: "The food was good, and there were enough different types of entertainment that made the long flight easy to get through. The crew members are also really nice. I also love that they give you slippers and a toothbrushort and paste. I also like the lotion that is provided in the bathroom!"
Desventajas: "The seats are small."
Ventajas: "It may be my imagination, but I feel like the seats on this Korean Air Flight lean back more and have more leg room that flights I've been on in the past. Also the crew was so kind, even when dealing with tired, grumpy passengers."
Ventajas: "Generally, i liked the flight. We were granted our request for a change in seats when i found out that me and my husband were not seated side by side."
Desventajas: "The entertainment has limited choice of movies."
Ventajas: "Bathriom cleanliness and the good work of the stewardesses"
Ventajas: "Friendly crew and the airport in Incheon. Though our layover took 15 hours, I was able to rest in their lounge on second floor and able to took a nice shower too. I will fly Korwan Air again. Only one thing, please improve the quality of food, other than than that it was excellent experience!"
Desventajas: "The food needs to be improved."
Ventajas: "Great leg room (I'm 6'3), friendly staff, great movie choices"
Desventajas: "Thought there should have been 3 meals (16hr flight), food was OK."
Ventajas: "Service was attentive, food was appetizing and it was a good experience overall."
El vuelo estuvo excelente. La gente de JAL es muy especial. La próxima vez volveré a volar con ellos.
Ventajas: "Very friendly and accommodating crew."
Ventajas: "The crew was organized and efficient."
Desventajas: "Entertainment: movie choices were limited."
Desventajas: "Seat cushion could use more cushioning. Larger portions of drinks served"
Desventajas: "Good space with large seats. Good food and service."
Ventajas: "Seating and service"
Desventajas: "Flight to Haneda airport not Narita"
Ventajas: "Jamás había estado en un asiento de clase económica tan cómodo y que el servicio fuera de clase superior."
Desventajas: "Todo excelente !"
Ventajas: "JAL flights to LAX are always great. Good food too."
Ventajas: "Service was excellent"
Desventajas: "Cabin and all associates accessories, seats and entertainment center needed replacement. Electrical outlets didn’t work. JAL retire that plane"
Ventajas: "Seats, movies, comfort"
Desventajas: "No vegetarian options"
Ventajas: "On time Cleanliness"
Desventajas: "The food for people with special needs is horrible Most of the staff has poor communication in English on international flights"
Ventajas: "Wonderful crew!"
Ventajas: "Able to accommodate many dietary requirements and friendly crew"
Ventajas: "Attendants appeared intolerant and impatient. Not the pleasant courteous crew flying into Japan."
Ventajas: "Flight was half full so was able to take aisle seat."
Desventajas: "Fight attendant service was poor. Even getting water for meal, the attendant 'forgets' to bring it."
Ventajas: "Everything. Was just outstanding."
Desventajas: "No complaints"
Ventajas: "Great service and terrific vegan meals served. Facilities were clean and personnel were very helpful and provided terrific service to the passengers."
Ventajas: "Entertainment options were good"
Desventajas: "Food was mediocre and long waits for restroom"
Ventajas: "There was more leg room than most airlines, friendly staff, and good movies and food selection."
Ventajas: "The JAL flight was great. Seats were comfortable and leg room was very good. Crew was excellent too and very attentive."
Desventajas: "The food was not good at all on this flight. My last flight on JAL in 2010 the food was excellent. Not sure what happened but the quality of the food has gone down and it was disappointing. Luckily had a bite at the airport before boarding to sustain us on this long flight."
Ventajas: "I love flying jal"
Desventajas: "It's not so much the flight as it was the plane, the 787 seats recline too much for the limited legroom you get so if the person I front of you reclines all the way you will ride with there seat in your knees the whole way"
Ventajas: "everything, the courtesy of the entire crew, the way they show care and respect and compassion to the passengers especially the seniors"
Desventajas: "flight delays"
Ventajas: "Everything was perfect! Thank you for a great experience!"
Ventajas: "The flight attendants are quick in services and with great manner. Cabin foods are generous, filled with variety and tasting the best among various international airlines that I have experienced between LAX and Taipei, Taiwan in the past ten years. The seat belt on light and bell were kept at minimal, in contrast to other airlines like EVA, China Airlines, Korean Airlines and United Airlines."
Ventajas: "Fare price was unbelievable. JAL and AA combined to make my flight very pleasurable and memorable. This first leg, on AA was smooth and allowed me to go to my connecting flight easy without having to go out of security and back into the international section of LAX"
Ventajas: "I am all right for travelling by Japan airlines this trips to Taipei. My hometown."
Ventajas: "I like everything about my flight"
Desventajas: "There was nothing to dislike"
Ventajas: "food was great movies are updated flight attendants are professional and courteous"
Ventajas: "Comfortable and spacious for economy class. Very helpful staff."
Desventajas: "If I have to be picky the movie selection didn't seem great."
Ventajas: "The flight was great! Premium Economy on JAL is worth the price. The leg rest was a huge perk and luckily nobody was sitting next to me so it felt extra roomy!"
Desventajas: "The entertainment selection wasn't as robust as other flights. I had to make sure and "save" things for the flight back so I wasn't bored. I always pack a book or game along the way, so it really wasn't that much of an issue."
Ventajas: "I forgot to make prior arrangements for a special meal due to allergy concerns. I notified the crew onboard, and they were attentive to my issue and helped me avoid certain foods which may cause an allergy attack."
Desventajas: "The seats felt very dated and uncomfortable. The entertainment options were very limited."
Ventajas: "excellent foods and services, spacious seats, crews speak english, flight is landing is smooth"
Desventajas: "seats need a bit more padding"
Ventajas: "JAL ' service is nice."
Desventajas: "I didn't like MSG in food."
Ventajas: "Attendants were very supportive. Food was very good."
Desventajas: "Restroom smelled bad"
Ventajas: "The stewardesses were wonderful-kind, considerate and hardworking. Great meals and constant attention offering drinks. The movie choices were terrific. I stayed up all night watching top flight movies that I had not seen. I would love to travel with them again!"
Desventajas: "Nothing- except maybe the long trip. But if I have to take this long trip, I'd take it with them!"
Ventajas: "El vuelo partió y llego según lo programado. Se puede usar wifi, lo cual ayuda mucho a tener un mejor entretenimiento a bordo, asi que pude hablar con mi familia y amigos, y usar mi spotify. Las horas se fueron volando ;)"
Desventajas: "La comida pudo ser mejor. No es que estuviera mal, pero esperaba un poco más de JAL."
Ventajas: "Service with a smile goes even longer for long flights. Excellent service throughout the flight. Loved the feeling of spaciousness, even in Economy. Great sleep as a result."
Desventajas: "Number of movies available in Entertainment was limited, especially compared to competitors like Singapore Airlines. Ran out of good choices on a long flight."
Ventajas: "Best R/T I have had, service to food to cleanliness."
Ventajas: "Staff amable."
Desventajas: "El staff no ponía orden ni apoyaba a los pasajeros al momento del abordaje, por lo que se comenzó a hacer una fila grande, no dejando pasar a la gente a sus asientos."
Ventajas: "Me gustó la puntualidad de la aerolínea y también el trato que se me brindó. El staff de vuelo siempre es muy amable y atento."
Ventajas: "El staff de American Airlines también fue muy amable. Siempre con una sonrisa y buen trato a pesar de las 11 horas y media de vuelo."
Ventajas: "Great movie selection, food was decent, good beverage service, good temperature in the cabin, good leg room"
Ventajas: "The crew's attention to detail, service."
Desventajas: "Sort of bumpy flight."
Ventajas: "Great 12hr flight"
Desventajas: "Loved everything!!"
Ventajas: "Japan Airlines was a pleasure, from beginning to end & in between. The flight attendants emulate joy in their service to others, they are observant to the clients' needs even before they are asked for help. In a long flight such as this was, it was obvious that they also tend to the comfort of the passengers by ensuring that the restrooms are always clean & presentable. Will fly them again whenever I have the opportunity."
Desventajas: "Can't say that I have ANY complaints at all!!"
Ventajas: "It was perfect!"
Ventajas: "Service N crew n entertainment."
Desventajas: "Mid night snack can be improved, it’s too small a portion."
Ventajas: "Very caring, and pay full attention to passengers."
Desventajas: "Better food quality, more movies please."
Ventajas: "Friendly, helpful, attentive crew; good amount of storage in business class; very good food with an excellent variety."
Ventajas: "Buena aerolinea"
Desventajas: "Que hable ingles bien el personal"
Desventajas: "Seat cushion could have been softer"
Ventajas: "Crew was prompt and courteous Entertainment choice was good"
Desventajas: "1. The seat width is small for comfortable sleeping 2. Choice of non-Japanese food can be enhanced 3. Flight boarding was delayed beyond announced delayed departure also"
Ventajas: "On time. Clean interior. Kind cabin attendants. A high quality standard of performance."
Ventajas: "Los dos vuelos que tome salieron demirados por diferentes motivos"
Ventajas: "Flight attendants were incredible!"
Desventajas: "Seats are almost impossible to sit comfortably for such a long flight. Not nearly enough legroom."
Ventajas: "Their service"
Ventajas: "Service, staff, and food were all above-average as compared to other companies with whom I've flown"
Desventajas: "Spacing was a little bit cramped, and side-to-side leg-room was so cramped that my neighbor fell asleep, spread his legs and suddenly had no where to escape. Made sleeping difficult/impossible."
Desventajas: "Everything the whole team was great."
Ventajas: "very clean over a 9 hr flight , great seat and flight attendant"
Ventajas: "From start to Finish from ticketing to baggage claim we received Premier Customer Service !!!!!"
Ventajas: "Staff is awesome"
Desventajas: "The seats in economy are ok and not a good comfortable seat.. and needs improvement on food menu choices. But no problem boarding, the attendants are courteous and nice.."
Ventajas: "Been flying with ANA ever since I started living in Japan, and it has always been a pleasure. No complaints whatsoever."
Desventajas: "No problems."
Ventajas: "The quality of your aircraft. Clean, modern, plenty of leg room."
Desventajas: "The "meal" served about 1.5 hours after takeoff was just a very light snack. Nothing substantial. Could have been more food."
Desventajas: "cancelled, hard to rebook flight, staff unhelpful, rebooked on worse flight. very bad experience."
Desventajas: "Los espacios entre asientos son muy pequeños."
Ventajas: "I enjoyed the hospitality and attention to detail."
Ventajas: "Staff are super kind."
Ventajas: "The staff is very nice."
Desventajas: "The exonomy seats."
Ventajas: "Timely departure/arrival, great flight crew, good food, excellent ride, clean cabin."
Ventajas: "The crew is so polite and attentive. Snacks are free, generous, and tasty. Food is pretty good for airplane food. Interior was very clean and kept clean during the flight."
Desventajas: "I suppose the food could be better."
Ventajas: "Friendly staff and great food. Cabin was spacious even for Economy."
Ventajas: "Crews' performance was good."
Desventajas: "Full capacity ! Because of CODE SHARING ? = One Airplane for 2-Airline's Customers."
Desventajas: "The VOML food"
Desventajas: "The fact that my feet got very swollen (twice their normal size) due to the small space - that had the passenger to my right sleeping on top of my right side."
Desventajas: "Food needs improvement"
Desventajas: "No opción de español"
Ventajas: "Staff was pleasant, food was good, decent movies overall."
Desventajas: "Cramped for average size American man. 5'10", can't imagine being 6' 2" or taller flying coach."
Ventajas: "Enough room for relax, I love this one"
Ventajas: "Enough room for relax"
Ventajas: "Comfort... enough room for relax"
Ventajas: "I feel like home"
Desventajas: "The crew smail"
Ventajas: "Incredible service"
Desventajas: "Touch screens were a bit glitchy. Was not able to adjust brightness, and volume kept readjusting by itself."
Ventajas: "Great service! Wonderful flight attendants, smooth flight and ice cream! Will always fly with ANA!"
Ventajas: "Great service, excellent and curteous. Clean cabin"
Desventajas: "Food can be improved, economy seats are tight. Movie selection not as vast as SQ and Cathay"
Desventajas: "El espacio entre el asiento de enfrente. Es pequeño."
Ventajas: "Lindas y exquisitas chicas japonesas, atentas en todo momento"
Desventajas: "Todo excelente,."
Ventajas: "Good staff, good service, good entertainment"
Desventajas: "Although my partner and I bought our tickets together and booked them almost 9 months in advance, we were not seated together, which made the flight more difficult and uncomfortable."
Ventajas: "Good Business Class, will fly them again. Excellent service."
Desventajas: "No meal served upon take off, snacks only."
Ventajas: "Crew is always awesome"
Desventajas: "Needed more Japanese movie options"
Ventajas: "Was able to request a gluten-free meal for the flight"
Ventajas: "Everything about my flight was wonderful. The staff was always extremely helpful and happy. The plane was new and comfortable. Meals were good. Flight was on time. Everything went as best as it could."
Ventajas: "Great Premium Economy experience with comfortable seats and extremely-hospitable cabin crew!"
Desventajas: "Archaic In-Flight Wi-Fi Plans should be brought to modern-age plans."
Ventajas: "The service was excellent"
Ventajas: "They passed by me when they served the meals because they thought I had it already which it was someone behind me who got his meal since he had a special meal request. So I ended up to talk to them that I haven’t had my meal yet. It was embarrassing moment for me. They seemed thinking that I lied to them."
Desventajas: "They are well trained crews so I have no better ideas about improvements"
Desventajas: "In flight food service by cabin crew was spotty, sometimes they gave you coffee with dinner , sometime not, they are very forgetful. Please improve on this issue."
Ventajas: "All crew members are very friendly and helpful, good service."
Desventajas: "All over flight i feel good time, i don't feel boring all friendly staff, good service choice of food i like."
Ventajas: "Yes and yes"
Desventajas: "Not sure because I have never had a better experience."
Desventajas: "WiFi didn’t work on 3 of the 4 flights although all purportedly had it. Also didn’t work the majority of the time in the Business Class Lounge in Singapore. Food was mediocre both on flights and in the lounge. Movie selection could hardly have been worse."
Ventajas: "Service was excellent!"
Desventajas: "Softer seats and more movies"
Desventajas: "We had to go through security after coming in from international and I went through a biometric scanner which I’ve done 100’s of Times I was very unnecessarily felt up for 10 minutes. I had shorts and a T-shirt on, and was pretty sure after the 1st round of groping that there was nothing there"
Ventajas: "The service is exceptional!"
Ventajas: "Cabin crew was excellent and the premium economy seat was very comfortable and accommodating. The choice of food from the variety menu was also delicious."
Ventajas: "The seats were comfortable and the staff was very attendant!"
Desventajas: "No complaints"
Desventajas: "1 hour delay of departure"
Ventajas: "Good air line. Threat you well, enough food very good service."
Ventajas: "The lunch and dinner menu was excellent"
Desventajas: "more bathrooms."
Ventajas: "The trip was horrible we have to sit separately three places."
Ventajas: "everything good"
Desventajas: "need new toilet"
Desventajas: "the food was mediocre at best - had to ask for water couple of times"
Ventajas: "Boarding was good and the flight time was shorter than expected."
Desventajas: "My son did not like any of the meal selections between beef and fish. We asked for a ramen noodle cup instead that the flight crew denied they had, only after seeing them offer it to another family just seconds before. I was very disappointed!! I believe the flight attendant knew of my concerns because she started asking me if the service was ok. If your doing a good job, then you won’t have to ask."
Ventajas: "All of services, food, Language, clean air even so beautiful ~~"
Desventajas: "So nice and beautiful wearing also food is very good"
Ventajas: "Me tiraron un vaso de gaseosa arriba y la actitud de todo el personal a bordo fue sobresaliente. Más allá del accidente me regalaron 75 usd para gastar en el catálogo a bordo."
Ventajas: "The crew were excellent"
Desventajas: "I'm 6'2" and the regular economy seats didn't give me enough to leg room"
Ventajas: "All the crews were friendly and helpful!"
Desventajas: "I wanted to watch Hindi movies with subtitles..."
Ventajas: "The plane had decent leg room, the food was great, service was excellent. I have no complaints. Snacks were handed out pretty regularly which was great. In flight entertainment was good too. I'll definitely fly Singapore again, I liked it better than other Asian airlines."
Ventajas: "The service, kind and pleasant."
Ventajas: "Las aerolíneas asiáticas que he probado son excelentes de todo a todo. Gran servicio y atención al cliente."
Ventajas: "The service and the flight to and from Narita Airport."
Ventajas: "Comfy chairs and good food on Singapore Airlines."
Desventajas: "Some of the male crew didn't do anything, the females did all the interactive work in serving and helping the disabled as far as I could see."
Ventajas: "Not much turbulence"
Ventajas: "The friendliness of the staff, the food and overall the experience."
Desventajas: "That our bags weren't check in all the way to SEA"
Ventajas: "The food is good. The service is excellent, always smiling and attentive."
Desventajas: "Not enough quantity of each type of food. I did not get the cold noodle I want and end up eating sandwiches."
Ventajas: "The crew was very kind and helpful."
Desventajas: "My daughter had the vegetarian oriental - and it was basically a ball of slim. My son had the lactose free meal and it was broccoli and potatoes. We switched our return flight meals to the regular in-flight meal. It was better, but not great."
Ventajas: "The seat comes with foot rest attached to the front seat."
Desventajas: "I asked for decaf coffee and the attendant totally forgot about my request."
Ventajas: "The attendants were helpful, smiling and friendly. The entire time We flew with an 18 month old and they came looking for us before he flight to help us carry our stuff on board. They gave her a toy, asked for her name, and checked on us often. They also gave my husband and I an option for early food service so that one of us could help our daughter eat. The movie selection was great. Take off, flight and landing were smooth. And we arrive half an hour early both directions!"
Ventajas: "Excellent service by flight crew. Good selection for entertainment. Flight was enjoyable."
Ventajas: "Great service, great experience."
Desventajas: "I liked it all."
Desventajas: "On my trip to Japan, the staff was incredibly rude. Horrible commendations. The controls didn't work. And the desert had mold in it."
Ventajas: "Excelente y cálido servicio en el mostrador de facturación en Manila. Comida bastante aceptable para clase turista. Acceso gratis a sala vip en Changi, con oportunidad de tomar una ducha antes de embarcar en el vuelo largo a Barcelona. Las azafatas son adorables."
Desventajas: "La calidad del sonido del sistema de entretenimiento a bordo no es buena. Hay mal contacto entre las tomas del asiento y los auriculares."
Ventajas: "La cordialidad, el trato, el servicio, el avión, la limpieza. Un vuelo muy agradable y que recomendaría siempre."
Desventajas: "Que para ofrecer los servicios comerciales si hablaban español, para el resto de servicios no, aunque fueron muy atentos."
Ventajas: "Check in and boarding were flawless. The flight left about one hour late. The seats in coach are getting smaller and smaller. I got an aisle seat to have a little extra room (I'm 6'1") only to get hit big time by the food cart (they did apologize). The food was plentiful, but mediocre at best. The flight attendants were working hard, but we're abrupt and tired. Overall, I have three stars, when in the past, flying SA was always a five star experience. It got me back home though. :)"
Ventajas: "loved the hot towels and the entertainment provided"
Ventajas: "I have never encountered nicer more professional staff. They always had smiles and seemed to really enjoy their jobs. I always tell friends if they have a chance to fly Singapore Airlines to do it. They won't regret it. Especially on long flights."
Desventajas: "I was in economy class but I would have liked more leg room. My knees where hurting from having little leg room."
Ventajas: "The food. The nice crew members. The comfortability and service. The tech and entertainment available."
Ventajas: "I like that I could check in 2 suitcase and able to choose my sitting when it's available."
Ventajas: "Wonderful service. Truly caring cabin crew that go out of their way to make your flight as comfortable as possible. Other airlines have a lot to learn from Singapore Airlines."
Ventajas: "every thing was ex best flight I have ever went on. I would rec your services to anyone."
Ventajas: "The crew was attentive, hard working and pleasant."
Desventajas: "Like most airlinesuccessful the space was cramped."
Ventajas: "I loved the entertainment, the kind staff, and the extras they gave out to try to make us as comfortable as possible."
Desventajas: "My boyfriend is very tall, 6'6. On the flights to and from, even though he was on he aisle side seat, it was very difficult for him to have enough room for his legs, thus making my space that much less. In the future, I think we would benefit from booking either the seat behind us for him that had more leg room, or the seats in front of us that were the first seats of all rows."
Los asientos son un poco estrechos
Ventajas: "Good food. Very clean bathrooms. Great service"
Ventajas: "Todo a las cansadas .Todo regular. Y call center pesimo"
Desventajas: "Todo lo resuelven en el call centre Y ellos (calle center) no resuelve. 15 minutos esperando 4 personas trasladaron la llamada y no le resolvieron mi problema"
Ventajas: "Respectful crew"
Desventajas: "Crew are ok"
Ventajas: "The crew was great, food was great and the seats wider and comfortable !"
Ventajas: "Amazingly kind and helpful crew. Great food."
Ventajas: "lots of legroom. courteous staff. bathroom is clean"
Desventajas: "everything is excellent"
Ventajas: "FOOD WAS GREAT"
Desventajas: "BOARDING WAS BETTER THAN MANILA BUT STILL NOT GREAT - NEEDS MORE COMMUNICATION"
Desventajas: "Avión incómodo, poco espacio para las piernas, sucio. Control no servía, películas malas. Tiempos de comidas mal distribuidas en el tiempo: muy al principio y muy al final"
Ventajas: "Plane are clean"
Desventajas: "The food is really good"
Ventajas: "Plane was on time and crew was courteous"
Desventajas: "Crew didn't come through the cabin enough to offer water and drinks."
Desventajas: "스튜어디스 분이 애들이 우니까 귀찬은 표정을 지으셧고, 애들 밥도 배식때 빼먹고, 애가 화장실 가려고 기다리는데 배식 차를 비켜주지 않아서 되게 오래 기다렸고, 결국 다른 엄마가 비켜 달라고 해서 비켜주고, 비행기 착륙전에 애기 우니까 따든다고 사탕을 갖구와서 안 먹겟 다는데 억지로 입안에 넣어 줬다."
Ventajas: "on-plane flight operation is very good"
Desventajas: "back-office support is very poor. for example they sent me an email before the departure date in Korean only."
Ventajas: "everything is great.."
Desventajas: "staff gives a little bit of drinks specifically water.."
Ventajas: "Excellent service and beautiful flight attendants."
Desventajas: "The burrito snack did not taste good."
Ventajas: "See comments above."
Desventajas: "See comments above."
Ventajas: "Excellent crew"
Desventajas: "Very uncomfortable seats."
Ventajas: "Great service. Comfortable seating."
Desventajas: "More variety in foods available would be nice but whatever we did have was good."
Ventajas: "Facial mask pack service"
Ventajas: "Flight was not over crowded. Got to rest. Crew very helpful and friendly"
Desventajas: "Food disappointing"
Ventajas: "Crew was nice plenty of food"
Desventajas: "Every plane delayed. They made me run to my connecting flight. My luggage never made it."
Ventajas: "Crew friendly and approachable."
Desventajas: "Food was okay, but that crew should have condiments handy when requested and not have to go retrieve in pantry which takes some time"
Ventajas: "The exceptional service combined with the great food and cleanliness of the cabin was great."
Ventajas: "Asiana es lo mejor"
Ventajas: "They served grewl twice I thought I was getting grewl with road kill to eat"
Desventajas: "The food and seemed like one of the lady's working there did not like her job"
Ventajas: "leg room was better than most."
Desventajas: "seat cushions were kinda hard"
Ventajas: "On time, excellent staff!"
Desventajas: "Improve the food menu. The entertainment screen is a bit small and old."
Ventajas: "I like how I asked for an aisle seat and it was given to me without hesitation."
Desventajas: "No complaints."
Ventajas: "The flight attendants are very quick in attending our needs. The airplane is spacious and clean."
Ventajas: "Good sized seats of A380"
Desventajas: "They served wine about 40 ml with dinner ."
Ventajas: "The crew was very nice and attentive. Food was great."
Desventajas: "The restroom was dirty, nobody cleaned during the whole trip. Movie selectins are limited for a 13 hr. Flt."
Ventajas: "Service was as expected."
Desventajas: "There was a baby in my section crying for 10 hours and nothing at the parents or crew could do would make him stop crying. I couldn't sleep"
Ventajas: "Great food - really yummy - and a really easy, reasonably comfortable flight."
Desventajas: "The headphones only transmitted the sound through one ear."
Desventajas: "They changed our seat assignments, putting someone on the end of our row even though there were many other empty seats. As a result of the constriction, my feet and ankles swelled up. I can barely walk."
Ventajas: "La puntualidad y profesionalidad"
Ventajas: "La atención"
Desventajas: "La comida, algo grasosa."
Ventajas: "I love the new A380 but wonder why even a new plane comes with ashtrays in the bathroom..."
Desventajas: "was not informed I would have to pass through security screening in Seoul. I grabbed some beers in the Hanoi airport as souvenirs but had to turn them in when changing planes in Seoul."
Ventajas: "A bit delayed but still arrived almost on schedule"
Desventajas: "Seat needs more cushioning"
Desventajas: "I didn't appreciate the fact their website does not offer a variety of choices like vegetarian or vegan or even low calorie or low salt options"
Ventajas: "Very good service"
Ventajas: "Food is good. Movies are good"
Desventajas: "It's a 2 decker plane and full. 2 of the bathrooms are not working. Flight stewardess on flight not so attentive. Inside of plane is hot."
Ventajas: "Service is good"
Desventajas: "There is so much of delaying and layover"
Ventajas: "They kept changing the flight schedule on the spot and kept us waiting at the airport. Some of the flight attendant s of asiana airlines were rude."
Ventajas: "I got delay which make me dont have enough time to check in at LA"
Ventajas: "Enjoyed flying on the upper deck of Asiana's Airbus A380. Seat was spacious and comfortable. Food was adequate and the options were good. Service from the crew was excellent. Entertainment options met expectations."
Desventajas: "Can't complain about boarding from Seoul to LA, but boarding from LA to Seoul and Manila to Seoul were a bit chaotic. Passengers were confused from the lack of organization, instruction or signs. Cabin temperature was quite warm, to the point of being uncomfortable, on the flight from Seoul to LA."
Ventajas: "The flight attendants were very nice and spoke beautiful English, wonderful food/drinks, and the seats were comfortable with plenty of room. Both flights had a smooth take off and landing. Great experience all around!"
Ventajas: "Food and service were good"
Desventajas: "Delay flights had me running to catch the connecting flights just to find out those flights were also delayed"