Desventajas: "Due to COVID, we were not able to travel to the Philippines on the time originally planned. We didn't get the full refund."
Ventajas: "Cramped seats and no beverage service. No crew interaction."
Desventajas: "Everything was great"
Ventajas: "crew was amazing and movie selection was good"
Desventajas: "poor business class seats and small screens"
Ventajas: "Everything, from boarding to departure, the service is excellent! The staff was attentive and very welcoming. Spending a few hours reminded me why I fell in love with SK in the first place."
Desventajas: "Food selection was ehhh. Selection and quality of food flying into SK was a lot better."
Ventajas: "I really loved that the airline accommodated to me being vegan. They also provided me with vegan creamer if I wanted coffee which was great. The staff was also super friendly which was a big plus because they were easily approachable."
Ventajas: "The great service and comfortable flight"
Ventajas: "The trip was excellent because first of all, I was the one who booked it. Secondly, I selected all the aisle seats. The airline isnine of the best with friendly and courteous crew."
Desventajas: "The USB port on my seat to charge my cell phone was broken. And the airplane gets warmer in the duration of the flight. The crew should always make sure that the air conditioning's thermostat is in the coller setting."
Desventajas: "My seat was broken and uncomfortable. 13 hour flight and you can’t lean back one bit"
Ventajas: "best airline ever"
Desventajas: "The website did not let me choose the seat when I tried to check-in. In addition, the flight attendant was not welcoming because she kept saying that you cannot have more food :("
Ventajas: "Flight attendants were very friendly and professional. Made us feel very welcomed. Everything went smoothly from the beginning. From ticketing agents through the baggage claims. No problems locating our luggage. Everything was efficient. Will travel again with them when I go back."
Ventajas: "Good service. The food was good, better than most airlines that I've flown with. The seat was comfortable with good leg room. Good documentary films."
Ventajas: "Very organized"
Desventajas: "Wish the cabin crew speak more universal language, English, and the snack between meals more regularly without having to ask."
Ventajas: "The seats were very comfortable on this aircraft. The food was great and the staff was very attentive,"
Desventajas: "I wish the flight was 2 hours longer so I could sleep more on the plane."
Desventajas: "There wad a7 hour delay in Korea and the staff at the airport were not helpful. I asked them if I was in the right place for my connecting flight and all they said was come back in 1 hour. I came back 1 hour later and asked if I'm still in the right place sand when my flight would be boarding. They again said come back in 1 hour. This went on for 7 hours and they never made Amy announcements to inform anyone of when the flights would finally board."
Desventajas: "Horrible delayed and no food offer or available even to purchase!"
Ventajas: "I love it."
Ventajas: "My first time to fly with Korean Air and I would not hesitate to fly with Korean Air again. The plane has a lot of leg room, aisle is not cramp to move around. It was a long flight, but the flight attendants made it worthwhile. They were very attentive to your needs with exceptional service. The food selection was good. Overall the best flight I've ever had flying overseas."
Desventajas: "Maybe the chair in economy can be a lot more comfortable. Chair is sturdy lack of cushion and back support. People like me who has mobility limitation and bad lower back is difficult coz it adds more discomfort on my end. Hopefully, one day the chair can be more comfortable."
Ventajas: "The staff is friendly and helpful"
Desventajas: "There wasnt anything i didnt like for this flight"
Ventajas: "The service and entertainment"
Desventajas: "Sitting down 12 hrs it was very painful to be sitting that long. My seat eould heat up and it was uncomfortable also. I couldn't sleep during the flight"
Ventajas: "For some reason the crew seemed more attentive and maybe fresher coming back from ICN than going to ICN"
Desventajas: "The only problem was the long layover"
Ventajas: "the flight attendants were great and it flight was smooth."
Desventajas: "long flight"
Ventajas: "Outstanding customer service! We will fly Korean Air again!"
Desventajas: "They ran out of 2 of the 3 food choices after serving only half of the plane."
Ventajas: "Cabin crew was polite. Restrooms kept clean by the cabin crew"
Desventajas: "Seat was hard."
Ventajas: "Korean Air staff friendly, accommodating. Meal choices were always chicken, beef or cream pasta."
Ventajas: "Staff is really helpful. Anounsment is proper.variety of food was provided."
Desventajas: "Your can improve entertainment facility. Food variety can be improved."
Ventajas: "Good more choices"
Desventajas: "Transit in Korea make shorter hour"
Ventajas: "The food was really good, the crew was always kind and taking care of me all the time, the aircraft was nice and comfort, flights were always on time and the connection in Seoul was fast. I love the service. I would totally recommend it and whenever I have the chance to fly with Korean Air, I would do it"
Ventajas: "Light flight, extra space."
Desventajas: "One of the luggage wheels is broken. No ground personal in the airport to take care of the matter. Called and eMailed the claim. However, KAL refuses to look into the matter."
Ventajas: "Awesome trip"
Desventajas: "No complain. The crew did great service."
Ventajas: "Incheon airport was really nice for the layover. Korean Air staff are top notch."
Desventajas: "Cabin was a little warm the whole time. No individual air controls on this particular plane."
Ventajas: "Cabin crews are very kind."
Desventajas: "Since long flights with reduced body movement tend to create constipation, would be good to increase vegetables, reduce other stuff."
Ventajas: "Everything was perfect!"
Ventajas: "Good customer service"
Ventajas: "Staff great"
Desventajas: "Food selection"
Ventajas: "All of the flight attendants were professional in appearance and behavior. They cleaned the restrooms after each client left the restroom."
Desventajas: "I was coming from a very cold climate and had on long underwear under my street clothes. So unfortunately, it seemed that the blankets were "too" warm on the plane."
Ventajas: "The stewardesses are very good and attentive."
Desventajas: "Not applicable"
Ventajas: "Nice friendly staff"
Ventajas: "The crew was very anxious or something, controlling for no reason."
Ventajas: "Tripulación extremadamente atenta, limpiaban los baños cada vez que alguien lo usaba, silenciosa. Cabina moderna, asiento totalmente reclinable, muy cómodo."
Ventajas: "The food was good, and there were enough different types of entertainment that made the long flight easy to get through. The crew members are also really nice. I also love that they give you slippers and a toothbrushort and paste. I also like the lotion that is provided in the bathroom!"
Desventajas: "The seats are small."
Ventajas: "It may be my imagination, but I feel like the seats on this Korean Air Flight lean back more and have more leg room that flights I've been on in the past. Also the crew was so kind, even when dealing with tired, grumpy passengers."
Ventajas: "Generally, i liked the flight. We were granted our request for a change in seats when i found out that me and my husband were not seated side by side."
Desventajas: "The entertainment has limited choice of movies."
Ventajas: "Bathriom cleanliness and the good work of the stewardesses"
Ventajas: "Friendly crew and the airport in Incheon. Though our layover took 15 hours, I was able to rest in their lounge on second floor and able to took a nice shower too. I will fly Korwan Air again. Only one thing, please improve the quality of food, other than than that it was excellent experience!"
Desventajas: "The food needs to be improved."
Ventajas: "Great leg room (I'm 6'3), friendly staff, great movie choices"
Desventajas: "Thought there should have been 3 meals (16hr flight), food was OK."
Ventajas: "Service was attentive, food was appetizing and it was a good experience overall."
United es una aerolínea con muy mala comida
ANA es una aerolínea con buen servicio
Auxiliares de vuelo respetuosas y atentas
Desventajas: "Mid night snack can be improved, it’s too small a portion."
Ventajas: "Very caring, and pay full attention to passengers."
Desventajas: "Better food quality, more movies please."
Ventajas: "Friendly, helpful, attentive crew; good amount of storage in business class; very good food with an excellent variety."
Ventajas: "Buena aerolinea"
Desventajas: "Que hable ingles bien el personal"
Desventajas: "Seat cushion could have been softer"
Ventajas: "Crew was prompt and courteous Entertainment choice was good"
Desventajas: "1. The seat width is small for comfortable sleeping 2. Choice of non-Japanese food can be enhanced 3. Flight boarding was delayed beyond announced delayed departure also"
Ventajas: "On time. Clean interior. Kind cabin attendants. A high quality standard of performance."
Ventajas: "Los dos vuelos que tome salieron demirados por diferentes motivos"
Ventajas: "Flight attendants were incredible!"
Desventajas: "Seats are almost impossible to sit comfortably for such a long flight. Not nearly enough legroom."
Ventajas: "Their service"
Ventajas: "Service, staff, and food were all above-average as compared to other companies with whom I've flown"
Desventajas: "Spacing was a little bit cramped, and side-to-side leg-room was so cramped that my neighbor fell asleep, spread his legs and suddenly had no where to escape. Made sleeping difficult/impossible."
Desventajas: "Everything the whole team was great."
Ventajas: "very clean over a 9 hr flight , great seat and flight attendant"
Ventajas: "From start to Finish from ticketing to baggage claim we received Premier Customer Service !!!!!"
Ventajas: "Staff is awesome"
Ventajas: "Been flying with ANA ever since I started living in Japan, and it has always been a pleasure. No complaints whatsoever."
Desventajas: "No problems."
Ventajas: "The quality of your aircraft. Clean, modern, plenty of leg room."
Desventajas: "The "meal" served about 1.5 hours after takeoff was just a very light snack. Nothing substantial. Could have been more food."
Desventajas: "cancelled, hard to rebook flight, staff unhelpful, rebooked on worse flight. very bad experience."
Desventajas: "Los espacios entre asientos son muy pequeños."
Ventajas: "I enjoyed the hospitality and attention to detail."
Ventajas: "Staff are super kind."
Ventajas: "The staff is very nice."
Desventajas: "The exonomy seats."
Ventajas: "Timely departure/arrival, great flight crew, good food, excellent ride, clean cabin."
Ventajas: "The crew is so polite and attentive. Snacks are free, generous, and tasty. Food is pretty good for airplane food. Interior was very clean and kept clean during the flight."
Desventajas: "I suppose the food could be better."
Ventajas: "Friendly staff and great food. Cabin was spacious even for Economy."
Ventajas: "Crews' performance was good."
Desventajas: "Full capacity ! Because of CODE SHARING ? = One Airplane for 2-Airline's Customers."
Desventajas: "The VOML food"
Desventajas: "The fact that my feet got very swollen (twice their normal size) due to the small space - that had the passenger to my right sleeping on top of my right side."
Desventajas: "Food needs improvement"
Desventajas: "No opción de español"
Ventajas: "Staff was pleasant, food was good, decent movies overall."
Desventajas: "Cramped for average size American man. 5'10", can't imagine being 6' 2" or taller flying coach."
Ventajas: "I feel like home"
Desventajas: "The crew smail"
Ventajas: "Incredible service"
Desventajas: "Touch screens were a bit glitchy. Was not able to adjust brightness, and volume kept readjusting by itself."
Ventajas: "Great service! Wonderful flight attendants, smooth flight and ice cream! Will always fly with ANA!"
Ventajas: "Great service, excellent and curteous. Clean cabin"
Desventajas: "Food can be improved, economy seats are tight. Movie selection not as vast as SQ and Cathay"
Desventajas: "El espacio entre el asiento de enfrente. Es pequeño."
Ventajas: "Lindas y exquisitas chicas japonesas, atentas en todo momento"
Desventajas: "Todo excelente,."
Ventajas: "Good staff, good service, good entertainment"
Desventajas: "Although my partner and I bought our tickets together and booked them almost 9 months in advance, we were not seated together, which made the flight more difficult and uncomfortable."
Ventajas: "Good Business Class, will fly them again. Excellent service."
Desventajas: "No meal served upon take off, snacks only."
Ventajas: "Crew is always awesome"
Desventajas: "Needed more Japanese movie options"
Ventajas: "Was able to request a gluten-free meal for the flight"
Ventajas: "Everything about my flight was wonderful. The staff was always extremely helpful and happy. The plane was new and comfortable. Meals were good. Flight was on time. Everything went as best as it could."
Ventajas: "Great seats in business class. Lots of privacy. Great service as well."
Desventajas: "American style Food could have been better. Didn't try the Japanese food."
Desventajas: "Plane was Not full, enough social distancing."
Desventajas: "couldnt change it"
Desventajas: "Boarding process"
Ventajas: "Awesome experience"
Ventajas: "Yes very much"
Ventajas: "Boarding was very quick and organized. Crew was very helpful."
Desventajas: "787 would be nice...."
Ventajas: "crew were great"
Desventajas: "From worst to worst."
Ventajas: "no comment"
Desventajas: "check in was confusing, …."
Ventajas: "Everything is superb!"
Ventajas: "The flight was excellent except for the food. They could have fone better."
Ventajas: "crew were amazing"
Ventajas: "the crew were amazing, flight was smooth & fast"
Desventajas: "Need more leg room"
Ventajas: "A good value for the money. Food was ok, and the flight crew was friendly. Check-in was a bit unorganized but overall a good experience."
Ventajas: "Overall great"
Desventajas: "Was not able to online check in"
Ventajas: "Crew was great and so was entertainment"
Desventajas: "Communication on flight delays/ cancellations. Left our hotel room early to go to sleep in the airport for 8 hours because there was no information emailed out to inform us of a 6.5 hour delay"
Desventajas: "I don’t know why but I felt like they just didn’t care about your needs, I’m diabetic, and I needed to eat something sweet because my sugar levels dropped low, I asked the stewardess for a cookie but she didn’t want to give me one, I had to bagg her for a cookie, Very disappointing."
Ventajas: "The rest was ok."
Desventajas: "They broke our baggage."
Ventajas: "Their flight attendants are cordial and well trained."
Desventajas: "Flight was delayed as usual and their boarding system is terrible."
Ventajas: "Std 14ish hr flight. Watched movies and slept."
Desventajas: "Flight's too long, can they fly faster?...HA!"
Ventajas: "Smooth fly. Sleep a little bit better not to shaky.some friendly passengers."
Desventajas: "Food is ok not much but ok."
Ventajas: "The staff was very helpful especially because I flew with my 5 month old son. They were very nice. The seat had enough space."
Desventajas: "The food was ok but could do better."
Desventajas: "The crew ran out of meal choices for those in the back rows. Then there were no hot towels again for everyone in the back rows. There were no apologies for running out of hot towels even when it was asked about."
Ventajas: "good crew and entertainment"
Desventajas: "stinky food, fat girl beside me taking up all the room"
Ventajas: "The staff was friendly."
Desventajas: "The airplane was over booked, there was not enough food for everyone, the food was stale and expired, the bathrooms exuded a stench to which you had to endure throughout the entore flight, there was not enough crew so requesting things took very long and we had turbulence for 90% of the flight, on a flight that was 11 hours long."
Ventajas: "the crew very accomodating.helpful,"
Desventajas: "El vuelo estuvo demorado x más de una hora!"
Ventajas: "Direct flight to Los Angeles is convenient. Overall the flight crew was hospitable. The food was enjoyable and they keep restrooms clean"
Desventajas: "Terminal 2 at the Manila International Airport is aweful. The redundancy of screening at the gate is laughable. The terminal is too warm and there are not nearly enough seating for everyone at every gate I viewed. This experience alone may influence future use of Philippine Airlines. The flight attendant who served my section never smiled. I was suprised she is entrusted with serving passengers."
Ventajas: "I liked the service , the friendliest crew, quick ease for boarding"
Desventajas: "Food was not that good. They could have done better in that department. I've had better airline food. Needs work there."
Ventajas: "The crew was particularly proficient in their service during flight."
Desventajas: "Very uncomfortable, the seat I was on would not recline made my trip very unpleasant."
Ventajas: "I like that the plane was not very full and I had no seatmate beside me. The staff were attentive to the needs of the passengers."
Desventajas: "There was nothing I didn't like."
Desventajas: "Taking 2 shuttle buses, transferring."
Desventajas: "It was the shortest flight time I've ever had from cebu going back to LA"
Ventajas: "Watching movies and food"
Desventajas: "They don't call out any info for boarding; the seats are very tight and cramped; no leg room; no room to stretch in the aisles; I sat on the aisle and kept getting hit with the f&b cart; flight crew took too long using the bathrooms; took too long to get off the plane, I almost missed connecting flight; never fly them again!!"
Desventajas: "Excellent staff. Very service oriented. I would fly them again. Good as well."
Ventajas: "Direct flight"
Desventajas: "The crew is not very attentive. Everything felt dirty. No tissues in bathroom"
Desventajas: "the airport in Manila is terrible. Elevator broken so had to carry my carryon up 6 or 7 flights of stairs. Not enough seats for the voucher breakfast and the breakfast was mainly tiny and full of carbohydrates."
Ventajas: "Seat is good and nes"
Desventajas: "For the ticket price- I think that it would be nice to have more comfortable seats as the flight is a long one and it would also be nice if the crew make their rounds to check on the passengers and ask if they are comfortable"
Ventajas: "Crew was courteous, attentive, and friendly Inflight entertainment was up to date with recent movies, tv shows, Food could be better"
Ventajas: "Boarding and staff were fine. Was able to sleep."
Desventajas: "It was 2 hours late, postponed. Very old airplane. Food terrible."
Desventajas: "Boeing flight was changed to Airbus without notification"
Ventajas: "The aircraft was new and clean. This is the only direct flight to Manila. The seats have very good leg room and good recline angle."
Desventajas: "They are always late. This is very fustrating. Many people missed connecting flights. The drink service is poor and infrequent."
Ventajas: "The smooth take off and landing made me felt safe to fly."
Desventajas: "The crew seemed to be more interested in chatting w/ each other than serving. I had to go to the service area at least 5x to ask for water. We were in a "holding" area for 3 hrs prior to flight. Was asked to vacate another area in the terminal because we didn't want to b in this cramped holding area."
Ventajas: "it was nice flying with philippine airlines , just the laid over was very long , 8 hrs.."
Ventajas: "The food is ok and thy serve you plenty of it."
Desventajas: "Worn out seats, dated aircraft, our 12hr return flight had no in-seat entertainment, they are playing an obnoxious theme song on an infinite loop during boarding and exiting. Unless you need to fly directly to the Philippines, I would avoid this airline for connections to other points in Asia. There are just way better airlines that will get you to Asian cities for a little more money. Pay the extra, as it will be worth it for that long of a flight."
Me quitaron el alcohol en Arabia Saudi y eso que solo estaba haciendo escala de una hora
Me impresionó positivamente que en todos los vuelos de Saudia Airlines se pongan a rezar cuando la aeronave va camino de la pista de despegue. Para un occidental es algo novedoso y, repito, agradable independientemente de que no se sea musulmán.
Ventajas: "Great crew!"
Desventajas: "I would’ve like more desert options."
Ventajas: "Very limited (basically 2 times) food were provided over 16:40 hrs flying time. Kids were hungry. No tea/coffee were provided. After distributing warm clothes, we got food almost one hour later."
Desventajas: "They should add one more meal and drinks more frequently."
Ventajas: "The new Boeing airplane. Business class is truly business class."
Ventajas: "Nothing i liked"
Desventajas: "The departure time"
Desventajas: "Time ,, always the time"
Ventajas: "The crew is amazingly kind. The seats on the flight have a good amount of recline and the entertainment system is good, though you can't turn off Arabic subtitles."
Desventajas: "I would not recommend flying through Jeddah. Any time there is terrible. The airport is not equipped to handle the volume. There is only one restroom for 3000 people, no seats. An attendant was using the bidet hose from the pit toilet to spray down the floors and the entire bathroom was wet."
Ventajas: "Entire flight was excellent crew very helpful. We had great experience definitely will recommend"
Desventajas: "More movies playlist"
Ventajas: "Food seat comfort"
Ventajas: "LOVED the WiFi on board. Awesome."
Desventajas: "No booze? Wish i would have known that before booking. Probably wouldn’t have chosen this airline. I love having a glass of wine on international flights. It helps me relax. The fact it was 15 hours of dryness, put a damper on the flight. Also, there was a prayer to “allah” that came on the info system, and the plane was chanting. Very uncomfortable. Probably will not fly this airline again."
Desventajas: "The flight was late"
Desventajas: "Departed at 1310 o e hour late and all that time insid the plane"
Desventajas: "Perderemos el vuelo de dubai a Los Ángeles por que el avión empezó a salir humo y no quieren hacernos cambio la aerolínea ellos el vuelo tendremos que pagará nuevo vuelo u mas dinero pésimo servicio de saudia"
Ventajas: "The crew was friendly - precise and very professional. They made accommodations as they could in the moment."
Desventajas: "Throughout the flight there was no way to charge cellphones or any electronics. The WiFi was not working - I am certain all of the outlets and the screen were off or not functioning."
Ventajas: "Everything good"
Ventajas: "I do not recommend anyone to use it."
Desventajas: "Airlines Airport Employees are unprofessional, rude and untrained. Some passengers were allowed inside the plane to place their own bare feet on the plan walls, others slept on the floor!! Never saw anything like that...Saudis passengers hygiene were awful, smelly feet and strong body odour!!"
Ventajas: "In time"
Desventajas: "Lost my luggage"
Ventajas: "The AC was great"
Desventajas: "Jedda airport Boarding"
Ventajas: "The crew was very nice"
Desventajas: "The food is not that good for such long trip"
Desventajas: "The Jeddah airport is complete chaos. Avoid if you can"
Ventajas: "Los asientos son espaciosos, el avión, un Dreamliner bastante cómodo. El personal se esfuerza para que el viaje sea comodo. Se supone que en verano abre el nuevo terminal de Jeddah que hará la estancia en el aeropuerto más agradable"
Desventajas: "Comida muy básica. Se esperaba una comida antes de aterrizar, además habíamos llegado con una hora de retraso. Servicio de cabina muy básico. No sirven aperitivos ni alcohol El aeropuerto de Jeddah actualmente no está preparado para la recepción del volumen de pasajeros ni para acomodar escalas largas"
Ventajas: "Excellent very happy"
Desventajas: "Security not organized took a long time"
Desventajas: "They cancelled my fight i didn't even got any notice until i got to airport"
Ventajas: "New planes - Comfortable seating"
Desventajas: "No understanding of nuts and associated nut allergies - especially life threatening ones. 1. Pistachios left in seat pockets (my daughter has life threatening allergies from pistachio) - we explained to the stewardesses and the pilot came to - his answer was "SO WHAT" 2. Brownies served as dessert have traces of peanuts (my son has life threatening peanut allergies) 3. Dates served with nuts"
Ventajas: "OUR RATINGS WOULD HAVE BEEN MUCH HIGHER,,BUT THE BAGGAGE HANDLERS HAVE BROKEN OUR LUGGAGE"
Desventajas: "OUR RATINGS WOULD HAVE BEEN MUCH HIGHER,,BUT THE BAGGAGE HANDLERS HAVE BROKEN OUR LUGGAGE"
Ventajas: "The movies and food"
Desventajas: "The seat arrangement 2-2-2 sometimes could bother when we were sleeping"
Desventajas: "Late as usual"
Desventajas: "My flight has been canceled no one told me"
Ventajas: "Services was great, cordial staff"
Ventajas: "The food"
Desventajas: "Dirty rest room few houres before landing"
Ventajas: "No free wifi at Riyadh airport. Food on the plane wasn’t good."
Ventajas: "My first Saudia flight was with an older plane with crummy business class seats and a flight crew that was so-so. This flight was a delight. Great cabin crew, lovely aircraft, good food.l I really enjoyed it."
Desventajas: "Air conditioning was not working at all. Air craft had a technical issue and they still took off knowingly from the previous flight that the air conditioning is not working. The flight was delayed 4 hours and there was no compensation."
Desventajas: "The bus shuttle at LAX jammed passengers in a single bus where most of passengers were families!!!!"
Desventajas: "The special security screening needed for US bound flight boarding started about 45 minutes the international flight, that's the time when other operators normally start boarding. The entertainment system on a 16+ hour flight did not work for me so I was bored to death."
Ventajas: "It was a reasonably priced airline and was relatively empty which made it tolerable given that there was no in flight entertainment."
Desventajas: "Lack of in flight entertainment and filthy toilets with no toothbrushes or anything given out."
Ventajas: "Security measures is ridiculous, too much. Air port is crowded. No place to sit down. Airport is Not very organized"
Desventajas: "We took off our shoes twice"
Desventajas: "No head phones"
Desventajas: "They mishandled the checked luggages and broke the screen of a Toshiba Laptop and a Samsung Tablet that were inside a checked bag."
Desventajas: "The flight was the most pumpy I've ever had, and the captain didn't say a word to comfort us Also there was no power outlet to recharge my phone, and the only entertainment available was through their app for phones/tablets"
Desventajas: "Food could have been better but otherwise the flight was amazing"
Desventajas: "No headphones"