Las sillas incómodas para viajes tan largos
Desventajas: "No charging ports and flight was delayed."
Ventajas: "Vuelo en clase business. La comida fue buena, pero escasa en cantidad"
Desventajas: "Los asientos business no son muy cómodos, a pesar de hacerse horizontales, las piernas quedan torcidas y el reposabrazos exterior queda lejos del brazo. El personal, muy funcionarial, poco amable"
Ventajas: "The crew was really good"
Ventajas: "The crew was amazing. The food was good"
Ventajas: "Tripulacion muy amable"
Ventajas: "Aseo limpio, tripulacion muy amable"
Ventajas: "Muy poco"
Desventajas: "El avión muy viejo y no había mucho entretenimiento"
Ventajas: "Todo bueno"
Desventajas: "Boarding began 25 min after the indicated time. Huge crowd of people (big Airbus 330) was standing in the corridor in some kind of disorganized manner. Priority entrance was open, but then another 20-25 min in the closed waiting area, some kind of hoarder. Only then the mixture of all passengers was let through the sleeve to the plane. Why bother about Priority? Plane arrive in NYC 35 min late. Many transit passengers worried about their connecting flights."
Ventajas: "The crew was helpful and polite, food was good"
Desventajas: "Would have preferred to watch one comedy movie. The crazy rich Asians was on a lighter side of a movie but I had seen that one already."
Ventajas: "Leg room, friendly crew, good choices for entertainment, nice blankets!"
Desventajas: "The flight was delayed for an hour, but the transfer in Helsinki was easy, I made it to the connect flight just in time for boarding"
Ventajas: "The flight was not crowded and that was a nice surprise for a transatlantic flight. Each passenger was offered a personal bottle of water upon boarding, cabin crew was very nice and professional. The flight was on time and we arrived at the airport of destination even ahead of time!"
Desventajas: "There was no soap in the toilet..."
Ventajas: "Clean very good seats Nice aircraft very good crew Very clean"
Ventajas: "Falta entretenimiento online y puertos usb"
Ventajas: "Espacio entre asientos amplios"
Desventajas: "El trato de una aeromoza, quien me tomó del brazo bruscamente cuando me dirigía al baño. Y me gritó diciendo que regrese a mi sitio que el vuelo estaba atrasado y debíamos despegar. Sin enbargo, no de habia anunciado aun que ya estabamos por despegar."
Ventajas: "excepto el control de seguridad que había poco personal, el resto bien."
Desventajas: "Perdí el vuelo por negligencia de la compañía al no exponer las restricciones de la ciudad de Phnom Penh. Pienso que debieron hacer énfasis en la legislación, un poco de"
Ventajas: "I think this airline has an attention to detail and level of service which surpasses most other airlines. Whilst remaining competitive these factors make traveling with Finnair a far more comfortable and attractive proposition for me. In addition, Helsinki airport must be one of the best around."
Ventajas: "Perdí el vuelo por la legislación cambodiana"
Desventajas: "Perdí el vuelo por la legislación cambodiana, deberían especificar que dicho país obliga a estar en su territorio mínimo un día o no te deja salir, por ese pequeño detalle perdí mi vuelo"
Ventajas: "Crew were great / free wine !"
Desventajas: "Crowded and chaotic boarding"
Ventajas: "Friendly attendants who made the flight very pleasant with their smiles and their service"
Desventajas: "Aging interior and seats of plane were not good at all."
Ventajas: "The cabin crew were veey vwey friendly and nice to the passengers."
Desventajas: "The entertainment system was little outdated( ie. lacks HD screens) and the seats were uncomfortable for night flights."
Ventajas: "Given the choice I would hands down pick Finnair over a US based carrier the Europeans provide bigger seats and better service... Little things like hot towels, extra wine and chocolate after meals was truly appreciated..."
Desventajas: "Im an amateur traveler and I could have used a little more info at the gate and about getting to my connection I had no idea where it was and that you had to go through a passport line to catch the connection. Came close to missing my connection..."
Ventajas: "I liked very much that Finnair was waiting for the delayed plan from Stockholm. The stewardesses were nicely dressed."
Ventajas: "leg room, service, movie selection"
Desventajas: "the arm rests don't go up, the food was weird. It's nice that they served two meals but both of my vegetarian option meals were cold and unidentifiable."
Desventajas: "I have traveled all over the world and never had an issue with luggage but finnair lost my bags and have little information on how to help other than a $70 credit which doesn't cover anything."
Desventajas: "16 hour overnight stop at helsinki airport."
Desventajas: "My luggage was lost"
Desventajas: "business class was empty and not able to upgrade at an affordable price"
Ventajas: "The staff were thoughtful and kind. They checked on us and offered snacks and water very regularly. My favorite, though, was that the captain took the time to alert us to the sights out the window. We had closed the shades at the request of the attendants and would have missed the beauty of Greenland had he not alerted us to peak out. I appreciate that!"
Ventajas: "Sorry I like the price ...."
Desventajas: "There was no food the stewadress we're not so kind the did not give a over only after begging them and I do not like the flight time. I like the save try very much and this is important"
Ventajas: "The crew made the entertainment free because of the delay. They were very hard working to make things right."
Desventajas: "Plane was late at Fenver and Heathrow and into Geneva. Plane seating was uncomfortable for such a long flight. This is an airline issue not specifically BA/Finnair."
Desventajas: "There was no entertainment"
Ventajas: "Made up some of lost time from delayed departure"
Desventajas: "Seats cramped"
Ventajas: "None of it."
Desventajas: "Not getting aisle seat, unpleasant passengers sitting next to me (making faces when I wanted to go to the lavatory from the window seat), group of noisy, drunk and rude young women behind.."
Ventajas: "British airways offers amazing entertainment selections on the Screens over 25, food was good"
Desventajas: "Check in line was terrible, I had checked in online but still waited over a hour to bag drop, service was not great either the flight attendants were not happy at thier job.."
Ventajas: "The crew were lovely, as were the people checking us in at the airport!"
Desventajas: "We waited 3 hours to fix a water problem on the tarmack and were seated in the middle of a large group of school kids. Would have been happier without those 2 elements."
Ventajas: "Staff was nice. Seat was standard."
Desventajas: "Small movie selection."
Ventajas: "Flight attendants"
Desventajas: "Operated by American. Delayed for 4 hours"
Desventajas: "I paid for an upgraded seat and after boarding other passengers were being moved to the same area that I had paid for an upgraded seat FOR FREE!"
Ventajas: "Good service, on time, friendly and helpful flight attendants."
Ventajas: "Flight was not super crowded. Crew were lovely."
Desventajas: "No seat back entertainment...had to endure The Charlie Brown movie, Nelson Mandela biopic and lousy boxing movie. Seats extremely small...would have been awful if plane was at full capacity. Plane very dated...no frills"
Ventajas: "Boarding was quick and efficient. Flight crew was polite, helpful and friendly. Had adequate leg room in coach, added plus was the flight was not crowded so did not have anyone sitting next to me. Did not feel squashed and claustrophobic as a result. Food was satisfactory."
Desventajas: "Was inadequately fed on the Houston to London leg. Got nothing but a nightcap. The following morning I received a cold, stale croissant as part of a lunch box for a preschooler, nothing warm, no protein after 8 hrs in flight. I could not check in online."
Ventajas: "customer service was attentive smart yet caring."
Ventajas: "Crew, boarding, cleanliness of the plan, and all other aspects other than food were good/excellent."
Desventajas: "The vegetables in the meal / salad were still frozen….inedible. In the morning in the asian vegetarian meal it was simply fruit…that was it. No protein source. I have been on many BA flights and the food has not been this poor, so not sure if the carrier who services food source has changed."
Desventajas: "It is absolutely ridiculous that they made us pay $100 each way for our ski bag/equipment. I will never fly either airline again. Horrible customer service as well. The airplane and its entertainment system is quite antiquated and needs to be updated. Horrible experience."
Ventajas: "Great service. Comfy seats."
Ventajas: "Arrived on time. Smooth flight."
Desventajas: "Nothing really."
Ventajas: "Good entertainment. Arrived on time. Unnoticeable smooth landing."
Desventajas: "OK. For what I paid, I am not expecting much."
Ventajas: "El viaje. El despegue y el aterrizaje ni se han sentido."
Desventajas: "La puntualidad."
Desventajas: "Our tickets had been cancelled when we got to the airport. Had to purchase new ones. Now we have to fight to get reimbursed. Not happy"
Ventajas: "Crew and food"
Desventajas: "30 min delay !"
Desventajas: "My luggage was lost for almost 2 weeks."
Ventajas: "Paid for Business , got a minor economy service ."
Desventajas: "Almost no advantages for business ticket traveller"
Desventajas: "Overbooked, no room for carry-on luggage"
Ventajas: "Seats were fairly comfortable with decent leg room."
Desventajas: "My biggest complaint is for the exhorbitant baggage fees—€100 for two bags is ridiculous. Also, one of the crew was rather testy with us when we first boarded (unprovoked), then came to us a few minutes later to say something nice to sort of make up for it."
Desventajas: "No cancelar aviones"
Ventajas: "The chairs were comfortable the staff was very attentive and nice"
Desventajas: "I cant really say anything bad except for the fact that my luggage was broken but i did go to the counter and the person was very nice and handled the issue very proffesionally"
Ventajas: "Nothing really"
Desventajas: "Late boarding, had to check the bag, had to wait forever when landed in the plane"
Ventajas: "Helpful crew. They reset the screen, came around with blankets, headphones and generally tried to make the space habitable."
Desventajas: "When I am asked to book my seat, I am usually shown a map which has no reflection on the overall reality. The seat I select is normally allocated to me but if the plane is not full (unusual) I am told there are unavailable seats that would provide more choice."
Ventajas: "Ningún problema. Todo correcto y agradable. Genial"
Desventajas: "Flight delays is a constant problem with this company"
Desventajas: "Delayed. Crew seemed pretty annoyed to have people aboard. Will avoid next time."
Ventajas: "Good priority boarding"
Desventajas: "I missed this flight due to my connecting flight being delayed for 3+ hours (not sure)."
Ventajas: "We did not die."
Desventajas: "Packed in like sardines. Flight attendant would not take the half full cup of coffee from me about 30 minutes before landing so I had to deal with not spilling it during deplaning. Connecting flight was 1hr and 40 min and they refused to give us water! Got to Budapest to find that the ticket Agent had routed three of our 4 bags to Budapest and one to Prague! How much worse could it possibly get!"
Ventajas: "Una hora de retraso y todavía estoy dando vueltas en la pista de aterrizaje"
Desventajas: "no lo tomé porque me lo cambiaron"
Desventajas: "retrasaron mi vuelo, lo cambiaron por otro con una escala adicional y perdieron mi maleta"
Desventajas: "Delay boarding,delay riching destynation,poor crew service"
Ventajas: "Nice and easy"
Desventajas: "Crew was rude, including even the pilot, who was unbelievably rude."
Ventajas: "Easy to cancel Trip"
Desventajas: "Kayak did not have a system of knowing that I cancelled the flights"
Ventajas: "El trato del personal fue excelente"
Desventajas: "La útima fila del avión decorado con el diseño de Tomorowland no se reclina ni tiene ventanilla"
Ventajas: "El personal no fue atento. El avión salió tcon una hora de retraso"
Desventajas: "El sistema de entrenamiento funciona mal"
Ventajas: "Crew was friendly and plane was comfortable."
Desventajas: "There were no free food or beverage options."
Ventajas: "Staff was ok."
Desventajas: "Very poor service at brussels airport. It took 15 minutes to connect the bridge and evenually we had to go down the stairs to take a bus that also took 15 min to start. We also left late frm malpensa due to late check-in but i thin rhe plane actually camw in late too."
Ventajas: "Un vuelo económico sin mayores expectativas. Aunque se estipulaba snack al hacer la reserva no se especifica que es de pago y no incluido como se interpreta."
Desventajas: "Es de pago y caro salvo en business y flex and go"
Ventajas: "Mi única queja es el tamaño de los asientos. Por lo demás, todo de 10!!!"
Ventajas: "Personal amable y vuelo muy tranquilo"
Desventajas: "No hubo espacio para el equipaje de mano"
Ventajas: "Buena información de las conexiones"
Desventajas: "El vueli salio tarde, no me querian dejar subir mi equipaje de mano. Les daba igual que no pudiera organizarme con lo que llevaba dentro que era fragil"
Ventajas: "Todo normal"
Desventajas: "Todi el servicio era de pago"
Ventajas: "Be on time"
Desventajas: "Food, no comfort, movies and music boring"
Ventajas: "They were on time"
Desventajas: "TINIEST toilet EVER. Couldn't even turn around to wash my hands (and I am quite tiny myself) or look in the mirror...which for some reason is not well placed. Impossible to choose my seat, even after calling help service (3 times! and still had to discuss at the counter), just so that they change me already in the flight to accommodate a family. I do not mind, but they never mentioned that the seat could not recline or that there was no window (the whole point of choosing the seat, for I have flight anxiety). I understand the whole 'profit' thing for selling food, though I just can't believe, after the price I payed I cannot even get a tiny glass of water. So, I'll just avoid it if possible."
Ventajas: "Personnel is usually nice. The personnel at the counter was particularly helpful."
Desventajas: "Impossible to choose my seat, even after calling help service (3 times! and still had to discuss at the counter), just so that they change me already in the flight to accommodate a family. I do not mind, but they never mentioned that the seat could not recline or that there was no window (the whole point of choosing the seat, for I have flight anxiety). I understand the whole 'profit' thing for selling food, though I just can't believe, after the price I payed I cannot even get a tiny glass of water. So, I'll just avoid it if possible."
Desventajas: "This is a low cost airline. No food, no entertainment, At least the crew was polite."
Ventajas: "The welcome."
Ventajas: "Nice crew"
Desventajas: "Horrible food if you opt for Halal. Imagine having to eat the same thing from start to end in an international flight. Major turbulence, got sick to the stomach when I got home. I have to admit my overall experience was very very poor."
Desventajas: "I would like a survey about my experience flying FROM JFK TO MONROVIA on Dec. 5 & 6! I have decided that this was my last voluntary flying experience with Brussels Airlines!"
Ventajas: "Alles goed"
Desventajas: "The delay (due to weather) that caused me to miss the connection."
Ventajas: "Nice plane, seats, staff. I was told the regular economy seats did not recline. they do. I was able to upgrade on on leg to economy privlige and then it was much more roomy. The food was good for me : )"
Desventajas: "The aircraft was filthy, very dirty, especially the toilet and the sitting area. Terrible food. Very hot, AC did not work well. Outdated movies and TV series."
Ventajas: "Crew was great"
Desventajas: "Still don't know where my luggage was so this is an issue for me on all legs of flight"
Ventajas: "The food, efficient crew"
Desventajas: "Awful boarding process, one person alone for all the passengers with another 3 around doing nothing, which caused the departure to take place more than an hour late"
Ventajas: "Very old planes No entertainment Very nice stewardess"
Desventajas: "the airbus apparently has warm spots, and could not avoid being too warm for international flight. Once arrived in Malaga, Spain, no signs whatsoever telling me to go to different baggage belt to find my luggage."