La comida estuvo muy mala
El vuelo estuvo excelente. La gente de JAL es muy especial. La próxima vez volveré a volar con ellos.
Desventajas: "More movie choices. More substantial second meal."
Ventajas: "Crew was attentive and informative of delays"
Desventajas: "This was American Airlines .. my Bags came out late even though i was in Biz Class"
Desventajas: "one crew member did not like her job, tossed the food to you, and was not pleasant like all the others."
Ventajas: "great food, staff and service. I like it when i can brush my teeth on a over night flight with disposable tooth brush and tooth paste."
Desventajas: "Flight delay communication could be better. There were some major confusions between the gates on where my flight was going to land and departure until it was finally announced that flight was delayed."
Ventajas: "JAL flight crew were excellent and friendly"
Desventajas: "nothing"
Ventajas: "I really got a good deal on my trip's cost, and for the price, all the comforts of a top-quality airline were there. I especially appreciate how helpful and friendly the airline staff were."
Desventajas: "The outbound flight still had the exact same movie selection as the inbound flight had, even though they were six weeks apart for my trip. I really feel like the movie selection should be changed every month (or even more frequently than that), as I ran out of films to watch."
Ventajas: "The meals were an experience in itself. It felt like I was at a 5 star restaurant."
Desventajas: "The seat cushions in economy class could be softer. My rear end was feeling it after the long 11 hour flight from Chicago to Tokyo."
Ventajas: "Jamás había estado en un asiento de clase económica tan cómodo y que el servicio fuera de clase superior."
Desventajas: "Todo excelente !"
Desventajas: "Great experience all around. Need to improve access customer service support."
Ventajas: "crew was professional, attentive and polite"
Ventajas: "Two choices of meal and friendlier staff. Props to JAL."
Ventajas: "Perfect in all aspects. Will use them again for all my flights."
Desventajas: "No service. No drink, no snack, flight delayed. Missed last bus from airport to station at base where stationed. No happy"
Ventajas: "Everything about this flight was awesome. The food, the people, the seats in economy felt like first class. VERY polite and happy attendants compared to American Airlines who seemed to be annoyed by those on the flight."
Ventajas: "Nothing"
Desventajas: "Everything. I will fly out from Narita from this point forward."
Ventajas: "Was fed a meal and snacks/drinks for this connecting 3 hour flight in economy. Hard to sleep in the economy seats, But with a blanket and thick clothes it would be better! Japan Airlines crew extremely nice!"
Desventajas: "No smiling faces of flight attendants. Service was mediocre; food same"
Ventajas: "Super cheap. Came with an in flight meal. Kind staff. Great service."
Ventajas: "The staff were awesome. The facilities were good."
Ventajas: "Service was exquisite."
Desventajas: "No complaints."
Ventajas: "Crew was very nice. They let us switch seats when my boyfriend's TV wasn't working"
Ventajas: "Flight attendants are all nice, polite and always smile. Good food and good entertainment."
Desventajas: "Waited for one and a half hrs before the plane took off, almost an hr went by then they announced some minor problem with engine. Good reason but they had a/c on so cold all these times. Also I would appreciate coffee or some drink while waiting...I guess that's not possible in this case."
Ventajas: "From check in to final destination, customer service to amenities, Japan Airlines exceeded my expectations in every regard."
Desventajas: "The flights were everything I expected and more."
Ventajas: "Great service"
Ventajas: "Same as above"
Desventajas: "None"
Ventajas: "Excellent flight and wonderful service!"
Ventajas: "Still, love JAL's customer service from the cabin crew. The flight attendants are always friendly, courteous and professional. They do a great job of meeting and exceeding passengers expectations"
Desventajas: "The cabin area was extremely warm; at one point, I had to take out the safety card and fan myself. There was no explanation why the approximately 5-hour flight was uncomfortably warm. During the flight, I woke up from a sound sleep because of the heat in the cabin."
Ventajas: "As usual A1 service all the way!"
Ventajas: "Cabin staff. Special meal. Cleanliness."
Ventajas: "Japan Airline is a notch above the rest. The services was constant and consistent, the food was delicious and abundant, and the seats were comfortable. I was surprised at how often they would go up and down the aisles checking on passengers, picking up trash, and serving small food items. To top it off towards the end of the trip they put toothbrushes in the bathroom so you can leave fresh, awesome."
Desventajas: "I really dont have a negative things to say, I was really happy with the service. Especially since I hate flying this make the trip so bearable."
Ventajas: "This was my first flight on JAL. Their customer service was especially good for English speakers. The food on the plane was good, but geared toward the Japanese customer. I must say that it was tasty, but unaccustomed to my palate"
Desventajas: "I think it would be good to put more food that is geared to a more international palate."
Ventajas: "I am all right for travelling by Japan airlines this trips to Taipei. My hometown."
Ventajas: "leg space was better than with other companies"
Ventajas: "The seats were very comfortable, the staff were friendly"
Desventajas: "we requested for halal food when we booked the flight, but they brought us the normal food which we couldn't eat"
Ventajas: "The flights were generally ok. Flying coach.."
Desventajas: "My round trip had a total of 5 legs.. I had to get my luggage at every stop. I only had one destination so I was not expecting to get my luggage at every stop."
Ventajas: "Amazing customer service, flight attendants could not be more welcoming."
Ventajas: "El vuelo partió y llego según lo programado. Se puede usar wifi, lo cual ayuda mucho a tener un mejor entretenimiento a bordo, asi que pude hablar con mi familia y amigos, y usar mi spotify. Las horas se fueron volando ;)"
Desventajas: "La comida pudo ser mejor. No es que estuviera mal, pero esperaba un poco más de JAL."
Ventajas: "Staff amable."
Desventajas: "El staff no ponía orden ni apoyaba a los pasajeros al momento del abordaje, por lo que se comenzó a hacer una fila grande, no dejando pasar a la gente a sus asientos."
Ventajas: "Me gustó la puntualidad de la aerolínea y también el trato que se me brindó. El staff de vuelo siempre es muy amable y atento."
Ventajas: "El staff de American Airlines también fue muy amable. Siempre con una sonrisa y buen trato a pesar de las 11 horas y media de vuelo."
Ventajas: "The cabin crew were very helpful and the food great. The aircraft was strict on keeping time."
Ventajas: "The upgraded seating."
Ventajas: "JAL crew member were very nice and food were awesome!! But I was very scared this time, because airplane was shaking for long time..."
Ventajas: "Food is great. Crew are very friendly"
Desventajas: "The touchdown, it's not smooth"
Ventajas: "Very nice flight attendants. Good meals"
Ventajas: "The flight was smooth boarding and sailing with excellent service."
Ventajas: "I really enjoyed the cheerful and helpful crew. And i love that the gate agent gave me a seat up front, near the front of the plane because she knew that i had a short connection and needed to catch my next flight."
Ventajas: "Thank you for selected me became priority and the Sevice is good.Thanks again."
Desventajas: "I don’t know yet."
Ventajas: "Everything was great!"
Desventajas: "More dates available for reward redemption"
Ventajas: "I always love Korean Air crew, you do have 5-star staff!"
Desventajas: "I can’t think of anything for now! Overall I had a great flight."
Ventajas: "Good service. Feed you twice. Which is great. But on a red eye. You want to sleep."
Desventajas: "Plane feels dated. A title tired."
Ventajas: "The flight was shared with Delta airlines on a Delta plane, terrible arrangements. Small seats, poor service, poor entertainment, very bad experience."
Desventajas: "It could have been better if it was a Korean Air flight."
Ventajas: "Everything. Will definitely chose them again."
Ventajas: "Such good service with Korean Airlines. We even got a free upgrade to exit row seats just by getting to the airport a little early."
Desventajas: "Overnight flight is brutal. But that can't be helped."
Ventajas: "Flight, weather, crew interaction was all great."
Desventajas: "They dont give us socks for our feet or tooth brushes or mints or anything. One small bottle of water for a 15 hour flight doesnt cut it, sorry! This is one CHEAP AIRLINE!"
Desventajas: "Boarding Gate at JFK Airport literally has no seats for the passengers! You have to wait in other gates. They should do something about it."
Ventajas: "Flight was very nice, good service and new aircraft. Korean Air needs to get better selection of movies"
Desventajas: "Little leg room on shorter flights/smaller aircrafts."
Ventajas: "How often i was fed"
Desventajas: "I wanted to upgrade and they said no even rhough it wasnt full"
Ventajas: "The amount of times i was fed"
Desventajas: "My seat. I wanted to upgrade and they said no, but it wasn't full"
Desventajas: "They need to offer more water on the flight. Had to keep asking."
Ventajas: "Flight attendants were very friendly and professional. Made us feel very welcomed. Everything went smoothly from the beginning. From ticketing agents through the baggage claims. No problems locating our luggage. Everything was efficient. Will travel again with them when I go back."
Ventajas: "flight crew service and timeliness of the flight, email update on flight status"
Desventajas: "baggage claim was very slow took about 45mins to receive bags after arrival to JFK"
Ventajas: "Quick boarding. Friendly and attentive staff who spoke good English in addition to Korean. The food was good for airplane food."
Desventajas: "It was as good as it gets in Coach!"
Ventajas: "Again the crew was pleasant."
Desventajas: "The 747-400 flight had some metal box mounted on the floor under the seat in front of me. I have a bad left hip and was in pain the whole flight because all I could do is keep my left leg in one position. If these boxes are necessary then get those seats more space so it will not be a problem. Put new Monitor screens into the seats."
Desventajas: "late departure"
Desventajas: "Horrible delayed and no food offer or available even to purchase!"
Ventajas: "Love the service on this flight! Super friendly and quick to service."
Desventajas: "The seat pocket in front of me was full with magazines. No space for any else. Like others airlines the seats were too narrow."
Ventajas: "Great Staff"
Desventajas: "Being too old to listen to crying baby's in the economy (Cattle Car) section of the airplane."
Ventajas: "Reliable, quick boarding, Incheon is a nice airport"
Ventajas: "I dont have somebody sitting beside me"
Desventajas: "Boarding and Food"
Ventajas: "They have a enough space even economy’s seat."
Desventajas: "None"
Desventajas: "Delayed for 2 hours. Otherwise staff and service was good"
Ventajas: "Great service, very clean"
Desventajas: "Flight was delayed"
Desventajas: "Flight was delayed for 2 hours from Seoul to SGN. The boarding gate was changed a couple of time, it was very confusing & chaotic. The airplane was very old & the seats were not comfortable."
Desventajas: "Only real complaint I have and I don't even know if it's a valid complaint but seats were small and the remote to control the in flight entertainment was broken."
Ventajas: "great flight attendants"
Desventajas: "Clean, great services, and good food"
Ventajas: "The plane was clean and the staff was great."
Ventajas: "Landed safe"
Desventajas: "2 hours on tarmac waiting....terrible. Didn't eat the food"
Ventajas: "Flight attendants were very nice."
Desventajas: "Movies are old"
Ventajas: "They cared about my father when he arrived at hos destination. This act was very nice and I appreciate the airline for being so helpful."
Ventajas: "Always love Korean Air - courteous, attentive and professional ! Loved the ice cream they served to prep you for that Hong Kong heat!"
Ventajas: "Clean, comfortable and professional."
Ventajas: "Most people sleep as this is a connection from other long flights."
Ventajas: "The crew is crisply dressed and very professional in their demeanor. You feel first class even in economy."
Desventajas: "Service!!!! Plenty of crew and they are very attentive."
Desventajas: "The delay of 2 1/2 hours was difficult Arrived at 2 a.m. and not 1045 pm. No reason given for the delay"
Ventajas: "Tripulación extremadamente atenta, limpiaban los baños cada vez que alguien lo usaba, silenciosa. Cabina moderna, asiento totalmente reclinable, muy cómodo."
Ventajas: "The flight attendants are very attentive and respectful."
Desventajas: "Economy seats are not the comfiest!"
Ventajas: "The crew was very attentive and so pleasant."
Ventajas: "Our flight was delayed and we were accommodated by being put up in a great hotel in Seoul."
Desventajas: "Did not like that we reached our destination in Vietnam half a day late, since we had a wedding to attend. The vegetarian/vegan meal option was very bland. The hostesses I felt were a bit sexist, perhaps due to being Korean. I asked for a glass of wine for myself and a whiskey on the rocks for my boyfriend. He was served a hefty glass 1st, and I was given my drink 2nd, which was a very small pour. I asked for more wine and was given only a tiny bit more."
Ventajas: "First class service even n economy."
Desventajas: "Extremely uncomfortable seat (didn't even lean back, due to positioned in front of the wall).m"
Ventajas: "Great service by all. Very friendly and helpful staff. Thank you for an enjoyable and smooth flight!"
Ventajas: "Flight attendants were on point! Great service with other luxuries such as a USB charge port!"
Desventajas: "The flight was to short to enjoy."
Ventajas: "Great service and entertainment"
Desventajas: "Food was no good"
Ventajas: "Customer service wss great! Good food. Great entertainment."
United es una aerolínea con muy mala comida
ANA es una aerolínea con buen servicio
Auxiliares de vuelo respetuosas y atentas
Ventajas: "Love ANA. Always a pleasure."
Ventajas: "Amazing crew! Great food service!!"
Desventajas: "Cleanliness of tray table"
Ventajas: "The cabin crew was so warm and friendly, always ready with a smile and eager to help."
Desventajas: "Simply an older aircraft and the entertainment options were lacking compared to other carriers. The news video NHK would not fast forward or rewind but would always start over. Otherwise it was a good flight thanks"
Ventajas: "ANA was awesome as usual."
Desventajas: "The flight with United Airlines was horrible. The seats were small... leg room not the best. The flight attendants were terrible. I called 3 times to get headphones and they never came to give me any. The food was dry and we were only fed twice. I’m vegan/vegetarian so there wasn’t any options."
Ventajas: "Buena aerolinea"
Desventajas: "Que hable ingles bien el personal"
Ventajas: "Abordaje"
Desventajas: "Comida"
Ventajas: "Crew was amazing, food was filling & plentiful."
Desventajas: "Overall no complaints but the landing in Tokyo was a little rough. Pilot seemed to descend quickly which hurt my ears but otherwise, smooth flight."
Ventajas: "Great"
Desventajas: "Great"
Ventajas: "Crew on ANA is always the best Also custom check in was amazingly fast, I went to the side custom check in by accident (there are two) It took less than 5 minutes, I didn’t not know I had to fill another card to leave japan but it was super easy as there was a person to guide me + basic info"
Desventajas: "Other than chairs being more comfortable nothing really"
Ventajas: "Crew was good"
Desventajas: "The way they board"
Ventajas: "Food was good"
Desventajas: "Disappointed with some of flight attendants. ANA used to provide best customer service."
Ventajas: "Thoughtfulness, professionalism, patience and a lot of love put into the service."
Ventajas: "One of the best service! Thank you!"
Ventajas: "On time. Clean interior. Kind cabin attendants. A high quality standard of performance."
Ventajas: "Los dos vuelos que tome salieron demirados por diferentes motivos"
Ventajas: "Food, service"
Desventajas: "Seats are almost impossible to sit comfortably for such a long flight. Not nearly enough legroom."
Ventajas: "The crew were very nice, kind and professional."
Desventajas: "The seat was not as comfortable as JAL, which was a bit disappointing. The food was okay."
Ventajas: "The seat I selected was the first row of regular economy. It had extra legroom and received excellent attention by the staff for drinks. The arline served 3 meals and snacks on the flight. I felt like I was eating the entire trip. :)"
Desventajas: "The seats were quite narrow. Most of the rows behind had armrests that were able to raise and lower, but due to my seat selection, my row had the stow-away monitors in the armrests. The seats also didn't technically recline. The lower seat cushion merely moved forward, emulating a recline, but the seatback didn't actually move. It was not quite comfortable."
Desventajas: "It was too hot in the plane. The plane lacked individual cooling control. We mentioned how warm it was to the flight attendant. It did cool down momentarily, but remained uncomfortably hot the remainder of the flight."
Desventajas: "Los espacios entre asientos son muy pequeños."
Ventajas: "Everything went well. ANA customer service wonderful, both at the counter and on the plane. Loved the meals, and fun to watch the available movies and shows at your seat."
Ventajas: "Huge plane with nice leg room and space. Attentive attendants with excellent service."
Desventajas: "Didn’t care for the food nor movie choices."
Ventajas: "Crew onboard and in Brussels where very nice and efficient."
Desventajas: "Plane was nice and clean but they should upgrade the standard of the food and there movie selection."
Ventajas: "Very good experience with ANA."
Desventajas: "None"
Ventajas: "The service from this airline is so great. Everyone is smiling and treats you like a valued guest."
Desventajas: "Obviously you will not get the best food on an airplane. The food is enough to keep you alive, but is not going to earn michelín stars."
Ventajas: "After flying domestic flights on US carriers, the idea of getting two meals and free drinks is almost shocking. Even more so when the food (though very Japanese) was quite good quality in economy. If you have to spend 10 hours or more crossing an ocean ANA is certainly a good bet, at least if you don't mind a bento box style meal."
Ventajas: "Food and entertainment is great."
Desventajas: "The plane was a bit old, no bidet in the bathroom (the newer planes has it)"
Ventajas: "Movies"
Desventajas: "Food needs improvement"
Ventajas: "The flight attendants in the Economy Class did an excellent job throughout the flight."
Desventajas: "There was nothing I did not like."
Desventajas: "No opción de español"
Ventajas: "Great airline!"
Desventajas: "some of the gates can be long walk"
Ventajas: "ANA has done well recently, with top notch offerings of food, flight crew, entertainment, and creature comforts. The food options consistently good (and I do enjoy the small touches like the candy at the end), and they are very friendly!"
Desventajas: "The music... it's catchy... but too catchy and I find myself whistling it for an hour or so after the flight!"
Ventajas: "ANA has been running a top notch game recently. NRTcanbea mess particularly if you're transitioning due to security, but ANA does a good job with the passengers, food and flight."
Desventajas: "Would like to listen to ATC"
Ventajas: "Comfortable. Excellent service."
Ventajas: "Generally the fligt was wonderful."
Desventajas: "Of course I had a correct USB cable for i ad, I can not chage it."
Ventajas: "Service and food"
Desventajas: "Seats need more padding -- perhaps an optional pad for some customers. It may be impossible to avoid literal butt hurt on a 14-hour flight, but an additional seat pad probably would have helped. Little Japanese woman next to me had one and I think she was quite comfortable."
Ventajas: "Todo"
Desventajas: "El espacio entre el asiento de enfrente. Es pequeño."
Ventajas: "Lindas y exquisitas chicas japonesas, atentas en todo momento"
Desventajas: "Todo excelente,."
Ventajas: "Very pleasant. I upgraded to economy plus so that was a bonus."
Ventajas: "Flight was great."
Desventajas: "ANA partnered with United on this leg. Service was not even comparable to ANA. The economy cabin flight crew was detached and unattentive. The elderly man when serving meals just flops or slams your tray on your tray table. The attendants do not even clean the tiolets like the ANA attendants do. Such difference in service. I wish that ANA will notbpartner with United. It sure tarnishes their brand."
Ventajas: "Great flight. Plenty of leg room in economy section. Attendants polite, helpful and made you feel like you their valued customer. Would fly ANA again when traveling their routes."
Ventajas: "On time, comfort, good food, good deal"
Desventajas: "N/a"
Ventajas: "Attentive crew"
Desventajas: "Landing was rough and bumpy"
Ventajas: "Very friendly and attentive service, good movie selection on new screens."
Desventajas: "TSA-style pat-down at the gate in Narita before allowed to board."
Ventajas: "Great star wars vessel. Very attentive staffs and flight attendants."
Desde que llegamos al aeropuerto nos trataron muy bien. Es una aerolinea diferente y con altos estandares de calidad y de servicio.
Una aerolinea con estandares de calidad y de servicio insuperables. Nos trataron muy bien desde que llegamos al Counter.
El pase de abordar marcaba DOH, cuando llegué al aeropuerto me dijeron que mi vuelo salía de HIA, por lo que tuve que pagar un taxi para moverme de aeropuerto. La respuesta de la aerolinea fue: "lamentamos el inconveniente".
No permiten la facturación en línea de grupos. Por tanto al facturar en el aeropuerto terminábamos sentados en filas centrales y esperados.
Ventajas: "La tripulación es muy buena. El asiento no es el problema, sino la incomodidad que aporte la persona vecina."
Desventajas: "Que haya más variedad en la comida vegana"
Ventajas: "Todo muy cómodo y amables"
Desventajas: "El abordaje"
Ventajas: "El abordaje y descenso"
Desventajas: "Que los asientos de dos pasajeros estuvieran un poco más separados y que el menú de entretenimiento no esté en el respaldo de los brazos porque molesta mucho al compañero"
Ventajas: "The crew was very friendly."
Desventajas: "Seats can get better."
Ventajas: "Seats were ok but they often were out of vege options"
Desventajas: "I wanted to upgrade to business class but the process was problematic— had to be done at transfer desk not at gate — after i had been thru security ☹️ Discouraged ne from trying"
Ventajas: "Seat comfortable"
Ventajas: "La mejor aerolínea, felicitar a la sobrecargo Viviana que se notó su profesionalismo ante mi persona."
Ventajas: "Nothing"
Desventajas: "Be more professional"
Ventajas: "Food and leg room"
Ventajas: "Seat was comfortable and entertainment selection was good."
Desventajas: "More snacks on a long flight would be good. Hot chocolate instead of tea and coffee would be appreciated by non-tea/coffee drinkers."
Desventajas: "Me demoraron el abordaje por una batería que tenía en mi maleta facturada, 40 minutos antes de que salga vuelo, demorandome 25 minutos en atenderme para decirme que debo dejarla o declararla pero que no tengo tiempo de hacerlo o perdería el vuelo. Y ahí quedó mi batería. La comida más variada"
Ventajas: "la atencion de la tripulaciono fue muy atenta, el entretenimiento excelente, el embarque organizado"
Desventajas: "la salida se retraso, y el espacio es algo reducido, la sensacion de corriente de aire es muy elevada en general y sonora."
Ventajas: "The service was great! I slept almost the whole way in economy and was very comfortable!"
Ventajas: "bien en general"
Desventajas: "el trayecto, intenta hacerlo mas rápido y una conexion adecuada"
Ventajas: "a la vuelta habia sitio y se venía comodo, el personal de vuelo agradable"
Desventajas: "puntualidad, y el vuelo fue muy muy largo , el tramo de shanghai a doha se hizo eterno, 11 horas o mas"
Desventajas: "La puntualidad. Hubo un retraso y perdimos conexión , un desastre en in viaje de trabajo , tiempo irrecuperable"
Ventajas: "I like that they deliver me safe and sound to Vietnam"
Desventajas: "I would prefer no interruptions while I am watching my movie"
Desventajas: "Atención al cliente: en el tramo Doha-Nairobi pedí un cambio de asiento porque el compañero de fila estaba borracho (subió borracho y empezó consumir alcohol antes de despegar el vuelo), y me enviaron a un asiento incómodo, aún cuando cuando les dije que sufro de discapacidad en una pierna"
Ventajas: "Nice new plane. Good seats. Good seat space between you and person in front of you."
Desventajas: "Nothing."
Ventajas: "Great crew and front desk"
Ventajas: "They are the best"
Desventajas: "Narrow 2x2 sleeper seats are really narrow and feel much too close to one another. ."
Ventajas: "Comida excelente tanto en Business como en la sala VIP en Doha (desayuno a la carta)"
Desventajas: "Embarque del segundo vuelo en autobús..."
Ventajas: "Comida excelente tanto en Business como en la sala VIP en Doha (desayuno a la carta)"
Desventajas: "Embarque del segundo vuelo en autobús"
Ventajas: "business cabin nearly empty. comfortable seats"
Desventajas: "Expensive WiFi"
Ventajas: "They do their job well"
Desventajas: "I didn't like that my original return flight selection was changed one month after confirming. The new flight details which were automatically chosen for me had me coming back home a full day later. This forced me to have to select a new return flight with an 8 hour layover."
Ventajas: "Puntualidad, comodidad"
Desventajas: "El aire acondicionado estaba muy fuerte y aunque te quejes no lo bajan"
Ventajas: "Un vuelo tranquilo y agradable, y la atención de la tripulación excelente. Lo único malo la comida. Muy difícil dormir a no ser que tengas delante salida de emergencia"
Ventajas: "Buena atención, buen vuelo, la comida bien. Nada que objetar"
Desventajas: "Todo súper bien"
Desventajas: "Todo súper bien"
Desventajas: "Súper bien"
Ventajas: "Service"
Desventajas: "Just bathroom in end"
Ventajas: "Vuelo muy bueno con pocos pasajeros y todos los servicios excelentes."
Ventajas: "El avión muy cómodo, limpio y todo funcionaba ok. El personal muy amable."
Desventajas: "Nada."
Ventajas: "Qatar business es la mejor con diferencia"
Ventajas: "El vuelo perfecto, el personal atento en todo momento , como siempre para repetir"
Desventajas: "La comida suele ser aceptable , lo unico en estas compañias aereas pica un poquito y tiene muchas especiaes, pero en general bien"
Ventajas: "El vuelo perfecto, el personal atento en todo momento , como siempre para repetir"
Desventajas: "La comida suele ser aceptable , lo unico en estas compañias aereas pica un poquito y tiene muchas especiaes, pero en general bien"
Ventajas: "Smoothe landing"
Desventajas: "Old plane, some kind of tablet thing with an attached remote almost impossible to figure out even how it works. 7hr flight and I only saw the steward twice."
Ventajas: "Staff were friendly, food was good, and the plane was nice."
Desventajas: "In the bathrooms there was only one type of tissue paper beside the toilet paper. Adding a thicker paper towel like most airlines do would be better so that passengers can clean up any water splashes as soft tissue is not effective for this."
Ventajas: "Flight was on time ."
Desventajas: "The seating was not organized when people needed to bored. It was busy and people where rushing to get in the plane ."
Ventajas: "It was not a full flight. It was ok."
Desventajas: "Well, I noticed when the person in front of me reclined their seat, I had a hard time adjusting the entertainment screen so I could see it properly."
Ventajas: "Increíble la amabilidad del personal, la comida muy rica y abundante al igual que la bebida"
Ventajas: "Increíble la amabilidad del personal, la comida muy rica y abundante al igual que la bebida"
Ventajas: "Servicio, excelente igual que el personal muy atentos"
Desventajas: "Trasbordo en Sao Pablo, fue de imprevisto por problemas con el aeropuerto"
Botanas sin gluten disponible
Desventajas: "Fue un viaje corto, entretenimiento y comida no fue indispensble pero todo bien!"
Ventajas: "Amabilidad y servicio"
Desventajas: "Entretenimiento pantallas no servían, no se escucha nada y no dan audífonos"
Ventajas: "groceros"
Desventajas: "el trato"
Ventajas: "Me gusto casi todo"
Ventajas: "Los asientos no son cómodos"
Ventajas: "Llegó a la hora estimada"
Ventajas: "Excelente trato, la mejor línea aérea"
Desventajas: "Excelente"
Desventajas: "Dar almohadas"
Ventajas: "Muy buen servicio"
Desventajas: "La comida"
Ventajas: "todos muy amables"
Ventajas: "Lo rápido k viaje y el excelente servicio gracias"
Ventajas: "Nada."
Desventajas: "Puntualidad y responsabilidad"
Ventajas: "Puntualidad y gran actitud de apoyo en atención en aeropuerto de Quito"
Ventajas: "Nada"
Desventajas: "Tener un piloto para el vuelo"
Ventajas: "Todo, especialmente el entretenimiento"
Desventajas: "La comida, muy floja"
Ventajas: "Me gustó la comida y la calidad del servicio"
Desventajas: "estuvo en general muy buen servicio. Hacia mucho frío y la comodidad no fue la mejor en cuanto al momento de dormir"
Ventajas: "No me gusto nada. El vuelo se retrasó. Perdimos la conexión. Nos dieron abordaje en Aeroméxico y Aeroméxico no nos dejó subir. Nadie se hacía responsable. Terrible todo. Un vuelo que salía a las 11 am de las vegas y llegaba a las 7 a México se convirtió hasta la una de la mañana. Terrible trato de"
Desventajas: "Todo"
Ventajas: "Tripulación buena .."
Desventajas: "Me cancelaron como 5 veces mi vuelo de JFK a Buffalo Nueva York... pase más de dos noches esperando en el aeropuerto y no me quisieron proporcionar una habitación de algún hotel o algo para por lo menos tomar un baño..."
Ventajas: "La tripulación muy bien."
Desventajas: "El personal del aeropuerto pésimo, te hablan de la peor manera. El vuelo de Atlanta a Costa Rica se canceló y simplemente dijeron mañana sale a las 7am y no hay hotel ni cena, tratan a los turistas como perros."
Ventajas: "Ante los problemas dieron respiesta"
Desventajas: "Nada"
Ventajas: "Vuelo salió a tiempo"
Desventajas: "Que avisen antes que el vuelo fue operado por otra aerolínea , no fue delta."
Ventajas: "Las películas"
Desventajas: "Los snack"
Desventajas: "Todo perfecto"
Desventajas: "Todo perfecto"
Desventajas: "Por poco pierdo la conexión."
Ventajas: "El sistema de entretenimiento, las almohadas y cobija"
Desventajas: "La comida"
Desventajas: "Material para entretenimiento"
Desventajas: "Estuvo bien"
Desventajas: "Muy costoso el precio del equipaje. Casi 500$ por 2 maletas. El costo del vuelo a Madrid."
Ventajas: "La tripulación es la mejor."
Desventajas: "Todo muy bien"
Ventajas: "El vuelo fue de delta pero estaba operado por Aeroméxico. El personal de ambas líneas muy grosero. En especial una señorita de Aeroméxico llamada Yadira Díaz que tenía un distintivo de entrevistador literalmente me dijo que le hiciera como quisiera que ella no me iba a atender."
Desventajas: "Ambas aerolíneas (Delta y Aeroméxico) tienen que capacitar a su personal"
Desventajas: "Desastrosa atencion y asiento. Solicite que me den uno junto a mi esposa y me cambiaron a otro al fondo de tamanio menor que el usual y al lado una persona obesa que ocupaba la mitad de ese asiento. La persona que recibio nuestro equipaje nos hizo cambiar cosas de las maletas por un exceso de 0,5 kg"
Ventajas: "Todo normal."
Desventajas: "Fue un vuelo casi low cost, muy miserable los aperitivos, y ni siquiera se tomaron la molestia de entregarme un auricular a pesar se haberlo pedido. Un vuelo de cuatro horas muy aburrido."
Ventajas: "La tripulacion bien. El espacio reducido."
Desventajas: "Mal señalizado el abordaje en ezeiza, teniendo pantallas que todos podemos mirar, en lugar de anunciar por las mismas el orden de ingreso, no, andaban con cartelitos de carton que apenas se veían y una señora diciendo donde era cada fila, un desastre."
Ventajas: "La puntualidad"
Desventajas: "Se perdió tiempo acomodando los equipajes, que los pasajeros entren al avión con menis maletas."
Ventajas: "Eficiente abordaje, vuelo a tiempo, servicios de avión muy Modernos"
Ventajas: "La puntualidad excelente"
Desventajas: "Me rompieron el equipaje de correa"
Ventajas: "La comida a bordo es de lo mejor y su asiento de cama plana es ideal para descansar durante el vuelo. Pude ver una muy buena película mientras cenaba."
Desventajas: "Nada"
Ventajas: "El servicio a bordo es excelente y los agentes en sala siempre estuvieron pendientes de mis necesidades. Me permitieron abordar antes ya que tengo una cirugía reciente."
Desventajas: "Nada."
Ventajas: "Han mejorado mucho la calidad del servicio especialmente respecto a la comida y el entretenimiento a bordo. Estéticamente se ha renovado suficiente. El.avion bastante nuevo."
Desventajas: "La comodidad de Economy es escasa. Es difícil descansar un vuelo nocturno en esos asientos."
Ventajas: "Todo a tiempo y los aviones de Delta muy cómodos. Lo mejor INTERNET gratis para whats app."
Ventajas: "El avión salió a la hora y llegamos 20 min antes de lo previsto"
Desventajas: "Pasaron laa azafatas 1 vez (vuelo de 2 horas), y aunque había wifi a bordo, era muy malo."
Ventajas: "La comodidad del avión la atención del personal y el proceso de abordaje súper rápido un vuelo muy cómodo y tranquilo"
Desventajas: "No checan los asientos, cuando llegue a mi lugar asignado ya había dos personas sentadas y una de ellas estaba en mi lugar no comenté nada poe respeto ya que eran personas mayores a mi"
Ventajas: "Great experience, the service was the best part."
Ventajas: "Durante las 5 hs de vuelo siempre estuvieron atentos a las necesidades de los pasajeros."
Ventajas: "Excelente horario para viajar a Monterrey, El vuelo no estaba saturado y fueron muy puntuales"
Desventajas: "NA"
Desventajas: "Me abrieron y revisaron la valija. Incluso teniendo un candado, lo rompieron y la cerraron con un precinto."
Ventajas: "I love the idea to have a non stop flight and the seats are very comfortable to be this an excellent flight just need to give more snacks that would be great :)"
Desventajas: "Took to much time the boarding and we needed more snacks"