Ventajas: "Korean Airlines now definitely ranks on best airlines to travel internationally. Great legroom, good food, and a terrific cabin crew who was helpful and kind."
Ventajas: "Everything that was offered snacks, pillow,"
Desventajas: "More water!"
Ventajas: "Nice, clean efficient. Comfort was good."
Desventajas: "The crew was great but pretty impersonal. Not a great selection of movies."
Desventajas: "Flight attendants rude to travel companion . Non Korean but speaks Korean. When addressing two flight attendants on Korean, they insisted on responding in English, rather than continuing in Korean. Travel companion not happy."
Desventajas: "Overall experience is good."
Ventajas: "Wouldn’t allow me to board with no explanation and the third party company Flyus.com is a complete rip off"
Desventajas: "Use better companies to book your tickets"
Desventajas: "I’ll use Korean Airlines again!"
Ventajas: "The crew, as always, was super professional, friendly, helpful, and efficient. The plane was neat and clean, I was pleasantly surprised with personal items like tooth paste, tooth brush, and slippers. And I was thrilled that you served wine with food as well. That goes a long way!"
Desventajas: "I didn’t rate comfort and food as “excellent” as I did other items not because they were not great, but flying on an economy class for 14.5 hours, I can’t force myself to speak too highly about these two items, which doesn’t necessarily reflect my flight experience or Korean Air quality!"
Ventajas: "Good food. Good communication."
Desventajas: "More water."
Ventajas: "The crew was awesome. They were attentive. The always said they were sorry as the went down the aisle with the cart. They made sure they didn’t disturb you while you were sleeping. The food was awesome. I can’t explain it you have to go on a trip with them and experience it."
Desventajas: "Seats could always be more comfortable."
Desventajas: "Not too much, not enough."
Ventajas: "The music of kpop"
Desventajas: "Would have been good if there’s more korean drama available on the trip and some kimbap food too"
Ventajas: "Would appreciate if they can provide a list of possible menus to choose for the meals. Consistencies on bagage claim info, and changes in boarding gates."
Desventajas: "Inconsistencies, on my way back to montreal from the philippines, i was informed that baggage would be claimed directly to final port of destination but didnt, when i arrived at toronto i had to take my bagage and drop it off again, although my next flight would be with west jet airlines, korean air was not able to communicate well with their airline partners as to bagage claim and changes in boarding gates."
Ventajas: "Crew, food, comfort, entertainment and many good things"
Desventajas: "I love everything"
Ventajas: "The crew was great. The technology is great. I enjoyed the movies."
Desventajas: "I wish I had more water."
Ventajas: "The flight attendants are attentive and know how to anticipate your needs. I used to travel from New York to Korea then the Philippines, and I choose to fly Korean Air. In my opinion, their service crew improved a lot Including their food."
Desventajas: "flew from seattle on delta. i paid for korean air but delta put me on delta going from boston to seoul. very disappointed with the experience going to seoul."
Ventajas: "nothing, i regret flying west jet but i had no choice bc it was the only option for my layover."
Desventajas: "- boarding was late - take off time took forever (kept circling around) - no entertainment - uncomfortable seats - very loud plane compared to other airlines"
Desventajas: "Seat room was too small, couldn't comfortably fit in seat"
Desventajas: "The website did not let me choose the seat when I tried to check-in. In addition, the flight attendant was not welcoming because she kept saying that you cannot have more food :("
Desventajas: "During 14 hour flight, meals were served at the beginning and at the end which comes to 10 hours in between. Between the two meals, they offered a snack of banana or brownie. My wife and I were starving. Terrible!"
Ventajas: "Excellent service and delicious food and clean."
Desventajas: "No wifi on board. Not many movies."
Ventajas: "Again the crew was pleasant."
Desventajas: "The 747-400 flight had some metal box mounted on the floor under the seat in front of me. I have a bad left hip and was in pain the whole flight because all I could do is keep my left leg in one position. If these boxes are necessary then get those seats more space so it will not be a problem. Put new Monitor screens into the seats."
Ventajas: "The crew was great."
Desventajas: "I know you are not the only airline that does this, but the seats are cramped. I am not a big guy. I can't imagine what a heavier or tall person goes through in those economy seats."
Ventajas: "Flight attendants were very nice and leg room space was more than other flights"
Desventajas: "late departure"
Ventajas: "Seats reasonably comfortable, service decent"
Desventajas: "3 of my 4 flight legs were considerably delayed, my luggage not making the connection for one of them. A friend also flying Korean also had delays making me think they are unreliable and extremely disorganized. I don't know what they'll do when they're really busy for the Olympics. Entertainment OK but ANA has much more."
Desventajas: "At first, the plane was delayed for 4 hours due to weather. But then even when the plane was simply sitting on the tarmac, the airport would later delay for another 3 hours cleaning the airplane because they said that they lacked enough manpower to clean it."
Desventajas: "Flight was delayed 4 hours and I had to miss my connecting flight."
Ventajas: "Good food"
Desventajas: "Flight was about 13 hours long ☹ but that how it's"
Desventajas: "cheated by kayak. I paid full pay as mention on your wave sight but did not provide the hotel for 20 hours plus long transit. I spend 20 hours plus at the airport without any support form staff. Korean air please don't accept any ticket agent who will give a ticket to passengers with 20 hours transit time and no accommodation. good Korean air but bad kayak."
Ventajas: "some area the A/C does not work"
Ventajas: "acomodations was awesome!!!"
Desventajas: "temperature was not consitent"
Ventajas: "great staff... treat you like a king"
Ventajas: "Comfortable, easy, great service."
Ventajas: "Boarding, food, airplanes"
Ventajas: "Everything was very clean, on time, very efficient, staff was very polite."
Ventajas: "This is the first time I experienced courteous crew. They confirmed my meal plans and enquirer abt my meal."
Desventajas: "The choice on entertainment is limited. It did not impact me much but will like to have more options."
Ventajas: "Services are great, the people are kind."
Desventajas: "Lines for the bathroom mid flight."
Ventajas: "Good more choices"
Desventajas: "Transit in Korea make shorter hour"
Ventajas: "Great Service, enough leg room for someone who is 75 inches in height, good food, and an on-time arrival."
Desventajas: "Boarding was a free for all. did not board by aisle."
Ventajas: "The food was good"
Desventajas: "I was shocked there wasn't any wifi on board"
Ventajas: "The meals were really good for plane food, the flight attendants came around often offering water or juice, and really competitive price for tickets."
Ventajas: "flight attendants were great"
Ventajas: "The food, the service,the entertainment were the best. Every time the bathrooms were used they were cleaned, you never see that on US based flights, ever!!! Food was well prepared and tasted great. Will fly KAL every time I can"
Ventajas: "The service of overall the price"
Ventajas: "Tripulación extremadamente atenta, limpiaban los baños cada vez que alguien lo usaba, silenciosa. Cabina moderna, asiento totalmente reclinable, muy cómodo."
Ventajas: "Smaller journey duration"
Horrible. No.me dejaron viajar. Me estafaron por este medio y mi ticket no fue registrado con mi tarjeta pero si el cobro. Ahora tuve q comprar otro pasaje y estoy durmiendo en el aeropuertl en el suelo. Nadie se hace responsable de mi dinero, de.mi comida, de.mi estadia ni de nada. Horriblw
Ventajas: "Muy buena aerolínea y cómoda"
Ventajas: "Crew. Service."
Ventajas: "Short flight."
Desventajas: "Flew Alaska Airlines back to back bright had food service. This flight was initially moved back 30 minutes from when I first booked and then delayed twice at the airport. Created a much longer layover and resulted I having to change other reservations at destination."
Desventajas: "Deberían tener más clara la documentación necesaria para abordar el avión. Me hicieron esperar más de una hora porque no sabían que podía viajar a chile con mi registro de que tengo una visa en tramite"
Ventajas: "Kind crew and comfy seats."
Desventajas: "The seats were too compact, and the water tasted funny. Also IAD is not well equipped for snow."
Ventajas: "Pleasant trip"
Desventajas: "The ticketing agents were excessively slow."
Ventajas: "The crew was very good, caring and concerned."
Desventajas: "I don't think anything, this was another amazing flight with Alasks"
Desventajas: "More plentiful food selections? Everything served had dairy which I can’t do."
Ventajas: "Me gusto mucho :El trato amable y la atención de las azafatas. Asimismo el personal del counter que hacen el check in."
Desventajas: "No hay nada que pueda mencionar que no me gusto"
Ventajas: "Modernized flight, no delays, military member service"
Ventajas: "On time and the flight crew kept everyone well in formed."
Desventajas: "The plane was too hot...way too hot...for most of the flight. The cabin crew was very polite but not very attentive. It took forever just to get a glass of water...plain water."
Desventajas: "La Aerolínea estuvo bien pero hubo mucha turbulencia"
Ventajas: "The lady WHO assisted US at the Alaska Airline kiosk was very Helpful, she made IT easier for US to check in. There were a lot OF AirPort employers assisting us Go thru the scanners, IT was a breeze, IAD was very relaxingThank you very much"
Ventajas: "La amabilidad desde que haces el check in, la seguridad y confianza que te muestran sus empleados."
Ventajas: "Bathrooms were relatively clean"
Desventajas: "Crew was rude and very unhelpful. Made smart little comments to many passengers."
Ventajas: "Smooth no delay"
Ventajas: "Very friendly crew. On time flight. New airplanes. Free movies."
Desventajas: "Please provide more meal options available for purchse."
Ventajas: "El vuelo salió en hora, te dan una bebida gratis, pantallas en los asientos"
Ventajas: "One beverage cart pass during a very long flight. No food available unless preordered. Not even the obligatory mini pretzels."
Ventajas: "Comfortable seating, tv screens in seat backs."
Desventajas: "Like when captain points out landmarks every now and then but this crew did not. Minor complaint if I had to have 1."
Ventajas: "Great plane. Nice to still have free entertainment to watch!"
Desventajas: "No complaints"
Ventajas: "Personalidad de cada travajador y todo está súper bien limpio y me gusto viajar con esta línea"
Desventajas: "Quería ir en la ventana y no pude y este fue mi primer buelo de mi vida así que quería ir mirando todo"
Ventajas: "The flight attendants were very friendly and attentive. The Red system makes the flight much easier. It has entertainment, you can order your food and keep track of the flight stats"
Desventajas: "The plane had problems delaying the flight by 3hrs. Alaska really should change how they load the plane. After all the special people (first class, mvps, etc.) then passengers without carryons then people with carryons. This would speed up the process and keep people from getting stuck behind people who are messing with their bags."
Ventajas: "Special thanks to the flight attendance Mimi from the flight 129 from LAX to Anchorage, Alaska Airlines. She was happy, ki d and worry about every detail!!!"
Ventajas: "Not a lot"
Desventajas: "The crew was rude, they weren’t helpful. And they were talking bad about another customer infront if other customers"
Ventajas: "Even the baggage was excellent. My bag was on the belt before I got there"
Ventajas: "La puntualidad y el trato del personal"
Desventajas: "Solo dieron soda para un trayecto tan largo"
Ventajas: "I like that we got in an hour before we originally planned"
Desventajas: "The new TV program choices. I miss the Direct TV live program choices. It made the flights go so much faster! The few episode choices was a huge disappointment. This was one of the things that made Virgin America flights special!"
Ventajas: "Ofrecieron agua"
Ventajas: "Todo perfecto en todos los aspectos el servicio de primera, muy buena atención del personal abordó y del capitán, puntualidad y los alimentos y bebidas muy buenos también incluye WiFi en los Estados Unidos que es un plus"
Desventajas: "Yo había elegido los asientos y al llegar al mostrador nos los cambiaron a la última fila que no se reclina."
Ventajas: "El avion muy moderno"
Desventajas: "El Personal del check in nada agradable"
Ventajas: "friendly staff"
Desventajas: "No me gusto que al llegar a lax. Te suban a un camión y te transportan del gate 6 hasta el 4 porque después de las 6.30 de la tarde no hay servicio de migración. En el 6 increíble en silla de ruedas con un friaso y con resfrío...volar primera clase y recibir un trato denigrante todo por culpa del servicio de migración , que no estaba presente en el gate 6...... No tiene precio.....nunca más tomare un vuelo internacional después de las 6.30 de la noche.desde Guadalajara."
Ventajas: "Una dama sobrecargo, hablaba espanol e ingles, antes no me habia tocado que se esforzaran por utilizar el idioma del pais"
Ventajas: "Todo. Desde el momento de la simple compra, el staff de abordo, el salon de espera de Alaska. Seguramente vuelva a comprar un boleto con Alaska"
Ventajas: "Lo que me gustó del vuelo es que a diferencia de otras aerolíneas, en esta tienes tu propia pantalla frente a ti, con un control que esta en la recargada del brazo, mas aparte te dan un pequeño snack el cual consiste en unas papas y agua, refresco o jugo. Es un buen precio el que se paga para lo que se ofrece."
Desventajas: "Lo que no me gusta es de primera, que ya te cobren por la maleta documentada, así sea la primera pieza. Que cambien de sala de abordar a la mera hora. Y que aunque ya había yo seleccionado mi asiento desde que compre el boleto cuando hice el check in me volvió a mandar la opción de seleccionar un asiento, marcando el lugar que desde un principio había elegido, ya como ocupado."
Ventajas: "Everyone super friendly no other complaints"
Desventajas: "Boarding delay. Also asked last minute before boarding for passport in a new line so had to wait in the back. Consider some of us are crunched for time when we get to destination (rental car before closing, etc)."
Ventajas: "La amabilidad de su personal, personal con mucho carisma"
Desventajas: "En general puedo decir que quede muy satisfecha, no conocía esta línea pero la buscare en mis próximos vuelos."
Desventajas: "NO hay manera de comunicarnos con KAYAK su servicio de comunicación FATAL"
Ventajas: "Too cold!!! Had to wear a sweater ... crazy cold"
Ventajas: "Easy flight. Boarding was fine and the crew were friendly enough. The steward didn't come and see me much and I think I had one little snack and one beverage."
Desventajas: "No entertainment but I didn't really expect it on such a short flight."
Ventajas: "Good service. Good food options. Reliable flight. Easy check in & quick baggage pick up. Thx."
Desventajas: "Too much heat on flight."
Ventajas: "Nice flight attendants, and the flight on the way home was not overbooked, which was lovely!"
Desventajas: "One flight attendant told me not to pack my bag so much if I wanted to take it on the plane, and I had to check it at the gate. Once on board, there were bigger suitcases than mine on board. I was happy to do what they said, but it would be nice if they were more consistent about the bag sizes. I didn't have this problem on the way back to Seattle though."
El avión está muy bien, los asientos son amplios y cómodos. El piloto muy atento, informando en todo momento. Llegó puntual a pesar de salir tarde por causas ajenas a Delta. El personal de abordo muy amable, y valoradle que hablasen español. Puntos de mejora: el embarque en NY, un poco caótico. No se oía nada que filas tenían que embarcar porque no tenían micrófono, era lento porque solo había una máquina de lector de códigos y el personal del embarque muy borde. Solo lo decían en inglés “Slang neoyorquino” y mucha gente no comprendía nada.
Buena aerolínea con todo funcionando y buena atencion.
Las buenas atenciones del personal de delta en sti
Super excelente yo no los cambio por ninguna aerolínea
Yo creo que todo esta bien buen servicio amable
Un vuelo ágil y con un poco de retraso
Todo fue muy ágil y salió a tiempo
al ser un avión pequeño es bastante incómodo
Cancelaron el vuelo y lo reprogramaron 1 semana. Agregaron una escala en Miami y cuando llegué al aeropuerto ese vuelo lo operaba Aerolíneas Argentinas y me dijeron " vos no tenes reserva " . Había 12 personas antes que yo en lista de espera en la misma situación. Tal vez con una verduleria les vaya mejor que operando una Aerolínea a Delta. Impresentables.
Me gustó el anuncio, hecho para que todo público viera y entendiera!.
Me gustó la selección de estrenos en su streaming service. Podría mejorar la variedad de snack options y el wifi.
La comodidad y la rapidez con que llegan los vuelos es excelente
Desventajas: "el trato"
Desventajas: "Estuvo bien porque fue un viaje corto, gracias."
Desventajas: "Recomiendo Delta y la página de Kayak es buena y segura.. fue un excelente viaje, gracias."
Ventajas: "Me gusto casi todo"
Ventajas: "Muy confortable el asiento"
Desventajas: "Todo está perfecto, creo que deberían seguir dando el sándwich que daban en vez d los snack"
Ventajas: "Los asientos no son cómodos"
Desventajas: "Variedades de esna y jugos"
Ventajas: "todos muy amables"
Desventajas: "Tener un piloto para el vuelo"
Ventajas: "Todo, especialmente el entretenimiento"
Desventajas: "La comida, muy floja"
Ventajas: "El personal muy amable y a pesar de que se retraso el vuelo todos mantuvieron la calma y lo manejaron muy bien. El asiento no está mal, es cómodo."
Ventajas: "Muy puntuales."
Desventajas: "Mi asiento fue el último y no se me permitió tener otra opción."
Ventajas: "Tripulación buena .."
Desventajas: "Me cancelaron como 5 veces mi vuelo de JFK a Buffalo Nueva York... pase más de dos noches esperando en el aeropuerto y no me quisieron proporcionar una habitación de algún hotel o algo para por lo menos tomar un baño..."
Ventajas: "Buena atención, asiento normal."
Desventajas: "Incluir un refrigerio durante el vuelo"
Ventajas: "La tripulación muy bien."
Desventajas: "El personal del aeropuerto pésimo, te hablan de la peor manera. El vuelo de Atlanta a Costa Rica se canceló y simplemente dijeron mañana sale a las 7am y no hay hotel ni cena, tratan a los turistas como perros."
Ventajas: "Buen espacio entre filas de asientos Muy amable el personal"
Desventajas: "Hacer que la gente que viaja no sea sucia y desprolija y no permitirle poner los zapatos sobre los asientos"
Desventajas: "Por poco pierdo la conexión."
Ventajas: "El sistema de entretenimiento, las almohadas y cobija"
Desventajas: "La comida"
Desventajas: "Estuvo bien"
Desventajas: "Muy costoso el precio del equipaje. Casi 500$ por 2 maletas. El costo del vuelo a Madrid."
Ventajas: "La tripulación es la mejor."
Desventajas: "Todo muy bien"
Desventajas: "Desastrosa atencion y asiento. Solicite que me den uno junto a mi esposa y me cambiaron a otro al fondo de tamanio menor que el usual y al lado una persona obesa que ocupaba la mitad de ese asiento. La persona que recibio nuestro equipaje nos hizo cambiar cosas de las maletas por un exceso de 0,5 kg"
Ventajas: "Todo normal."
Desventajas: "Fue un vuelo casi low cost, muy miserable los aperitivos, y ni siquiera se tomaron la molestia de entregarme un auricular a pesar se haberlo pedido. Un vuelo de cuatro horas muy aburrido."
Ventajas: "La tripulación"
Desventajas: "Control de maletas de cabina"
Desventajas: "No es lo que compré. Asientos pesadísimos uno del otro, casi sin espacio para piernas. Cuberteria y platería de plástico, nunca entregaron los accesorios Tumi, las mantas NO son las anunciadas. En fin, un engaño."
Ventajas: "Eficiente abordaje, vuelo a tiempo, servicios de avión muy Modernos"
Ventajas: "La puntualidad excelente"
Desventajas: "Me rompieron el equipaje de correa"
Ventajas: "La comida a bordo es de lo mejor y su asiento de cama plana es ideal para descansar durante el vuelo. Pude ver una muy buena película mientras cenaba."
Ventajas: "Todo a tiempo y los aviones de Delta muy cómodos. Lo mejor INTERNET gratis para whats app."
Desventajas: "12 hour delay to Toronto!!!"
Ventajas: "Crew perks and helpful staff"
Desventajas: "Short time between transfers and delay"
Desventajas: "Better information upfront about immigration in Canada and not a million unnecessary information. Highly unprofessional. Had lot better experience with other websites"
Ventajas: "Flight was fine"
Desventajas: "So many delays which missed our connection. Very costly. It’s the next day and I’m still not to Montreal!"
Desventajas: "Was delayed by 1.5 hrs and only received 1 alert about the initial 30 mins delay."
Desventajas: "Canceling flights with no notice and rescheduling made me lose a day"
Desventajas: "I paid $48 for a carry on bag at the airport, I was never informed about this fee at any point during my purchase of the flight. This is half of what I paid for the ticket originally, completely unacceptable. I will never buy again on Kayak's website if I get sneaky, last minute fees like this."
Ventajas: "Smooth flying. welcoming crew."
Ventajas: "The complimentary drinks make the flight better."
Desventajas: "Nothing really"
Desventajas: "The agent spents too much time attempting to rearrange the line up rather than help guests check-in, causing a backlog. When issues were brought to them, they seemed disinterested in solving the problem - water was spilled in line and when brought to the agents attention she seemed annoyed."
Ventajas: "Fly was good."
Desventajas: "My luggage was broken and I had to search for an agent and had them called overhead by the information to declare it. Inconvenient +++"
Ventajas: "On time, loved the Porter Lounge at Billy Bishop. Crew was friendly and helpful."
Desventajas: "Didn’t realize that my fare didn’t include carryon, so had to pay extra to bring my briefcase."
Desventajas: "Couldn't figure out my frequent flier number and the call-in centre wanted me to wait for some crazy amount of time to figure it out. Kind of insulting."
Desventajas: "No pude tomar mi vuelo, lo perdí por que nunca me llegó el código de confirmación de ETA de Canadá, ¿puedo reagendar mi vuelo para una próxima fecha?"
Desventajas: "Stay in the airplane for a long time after landing!"
Desventajas: "My flight on 8/18 was canceled last minute without any explanation. There was no customer support what so ever. I couldn't book any flight for the same day or the day after. They automatically booked me for 8/20, two days after my scheduled trip. It didn't work for my schedule. I had to canceled it and they offered credit for future trips instead of refund. can't get anyone to answer the phone and there is no way to get questions answered online."
Desventajas: "Delays terrible longing rude flight attendants rude gate attendants"
Desventajas: "Flight was late leaving, arrived in time to make a connecting flight, and sat on the runway for 30 minutes because all gates were full. Literally pushed the connecting flight out to depart so the plane I was on could disembark. Completely rude, booked me for the next day and left me in downtown Toronto at 10 pm with no place to stay. Cost 398 dollars at the cheapest nearby hotel, very nice hotel, but wtf? Customer service wouldn't even help to tell me how to get back out of the departure area."
Desventajas: "Delays! Delays!"
Ventajas: "Shuttle/downtown convenience / ease of boarding procedures due to small size / coffee in lounge!"
Ventajas: "Porter Airlines did a great job overall."
Ventajas: "I flew many airlines in my life and Porter is one if the most human and attentive airline I experienced. Hopefully, will not grow to a greedy and bureaucratic corporations :)"
Desventajas: "Best crew flight attendant I have had in years on any airline"
Ventajas: "Porter Airline was amazing!! They use glasses instead of plastic cups! Nice, cheap, on time, and free wine!"
Ventajas: "Fast check in and customs lines in both airports"
Desventajas: "The chips are pretty bland. I appreciate the free refreshments, but would like a bit of choice"
Ventajas: "I have flown on Porter numerous time but this was the first for my family. They enjoyed the Porter lounge and convenience of flying from the Toronto island right into EWR. We were able to take the NJ Train right to Penn Station (NYC) faster than any taxi."
Ventajas: "Kind flight attendants, everything went very smoothly"
Ventajas: "Comfy large seats. Great service"
Desventajas: "Little slow to leave"
Desventajas: "Massive delays!!"
Ventajas: "I worried about flying in a turbo prop plane but the flight was supriseingly pleasent. Seats were comfortable."
Desventajas: "I didn't like having to pay extra to pick my seat assignment but I understand that was only for the lower priced leg as there was no ectra fee for the "flexable" return leg."
Desventajas: "Small airport no amenities."
Ventajas: "The complimentary self-serve drinks in the boarding area which included sodas, water, espresso, coffee and many other coffee products."
Desventajas: "Absolutely nothing, great price and service!"
Ventajas: "On the whole the experience was good ."
Desventajas: "Took Too long at the check in counter."
Ventajas: "All of their flights are late, so you won't miss a connecting flight."
Desventajas: "All of their flights are late. No running water on one of my flights."
Ventajas: "The snacks and quick boarding was good. Flight attendants were okay."
Desventajas: "No kiosks to check in. You have to check in at the counter, but if you check in early online you still have to check in at the gate. They have all these policies about carry on bags, but their plans are too small to even carry them on. All rolling bags still have to go under the plane. My seat was dirty and worn out."
Ventajas: "I loved the waiting area with free snacks and drinks while we waited for our next flight. So comfortable! I wish Porter had other flights in the United States :)"
Ventajas: "Loved everything"
Ventajas: "Not tons."
Desventajas: "Very late."
Ventajas: "The convenience of flying to downtown Toronto is unbeatable. Plus, it was very easy to board and un-board such a small, cozy plane. I appreciated the generous carry-on policy and the affordable price."
Desventajas: "I wish there were AC outlets to charge devices. My biggest complaint however is that pens were not provided to fill out the Canadian customs declarations forms passed out on the flight, forcing passengers to find people to borrow pens from. An introvert's nightmare."
Ventajas: "Flights delayed and no proper update provided."
Ventajas: "Great service!"
Ventajas: "On time departure, early arrival, no surprises."
Ventajas: "The experience was great overall. The aircraft are modern and the crew are congenial. There are advantages to riding in such small aircraft, as boarding and deplaning are quick and easy."
Desventajas: "There really is nothing to complain about."
Ventajas: "Nice flight attendants. Snacks on the plane"
Desventajas: "Flight delayed. Plane small and a little cramped. Overhead bin small, not enough space to place carry-on. Plane did not feel clean. Inside interior seemed old."
Desventajas: "We had to pay for a different flight, unless we waited until the next day. Which was impossible for us. So that sucked."
Ventajas: "It took 4 hours to figure out . They were going to send me to Toronto to catch a flight the next day. Thankfully after waiting 40 minutes on the phone Porter kept me here in Quebec and rescheduled for the next day. That is pretty much it. I understand weather was a big factor but sending me to a place I don't know anyone was not so great."
Ventajas: "Free wine and free drinks. Cheap price I guess. Bed connecting flight ruined it for me though."
Desventajas: "The flight to Toronto was grounded for 1 hour but the seats were comfortable so I didn't mind. However the connecting flight to Montreal was cancelled and I had to stay the night in Toronto. No refunds. No money for hotel. Only a new booking pass was issued for the morning."
Las sobrecargó muy amables, pero el abordaje estuvo muy desordenado y los asientos muy rígidos
Desventajas: "It was a little hot in there"
Ventajas: "It is a no frills airline. Cabin crew were friendly."
Desventajas: "No entertainment, no food"
Ventajas: "Overall not bad at all :)"
Desventajas: "All was good"
Ventajas: "what they sell as food is horrible"
Desventajas: "we arrived safe and sound"
Desventajas: "baggage tag system at CDG Pairs was lame"
Ventajas: "Every thing"
Ventajas: "Very informed process of why delays were happening."
Ventajas: "Fantastic crew!"
Ventajas: "Was given a quick connection paper which helped expedite things. Customs was fairly quick but got some mixed messages from airport staff as to which line(s) to go in. Fairly smooth process and very glad I travel with only a carryon. Getting my bags would have been a real rush. Entertainment available on smartphone, iPad or lap top."
Desventajas: "It was a tight transfer to get from one flight to another. Had to take a bus from the tarmac and then walk all the way to terminal two to check in with westjet and then back to terminal three to board after going through customs. Had time for a bathroom break and that was it."
Ventajas: "Crew were genuinely always smiling"
Ventajas: "Seat was uncomfortable because of the head rest that is attached to the seat. However the staff and crew were friendly and helpful."
Desventajas: "Better seats"
Ventajas: "buen avión, y buena actitud de la tripulacion"
Desventajas: "Limpieza en la cabina y baños"
Ventajas: "Didn’t make my flight"
Desventajas: "If the app didn’t send me a message saying my flight had been delayed when it was in fact on time."
Ventajas: "The crew was very nice"
Desventajas: "Seats are uncomfortable and there’s no tv for entertainment."
Ventajas: "Easy boarding/ on time!"
Desventajas: "More drink options/ vegan food options"
Ventajas: "The crew was polite, even with the numerous delays. Other than that, the multiple delays (3; 8:30 -> 11:30, 11:30 -> 13:05, 13:05 -> 15:30) rubbed me the wrong way and lessened my experience with West Jet. Kayak was very responsive and reliable on their end."
Desventajas: "West Jet; the delays which took around 6 hours from my weekend trip."
Desventajas: "Flight was delayed for almost 4 hours, which we got notified over 12 hours prior departure time. Offer different flight options, or maybe switching the airline without an extra fee. Compensation!"
Ventajas: "Friendly crew and good snack options"
Desventajas: "Bigger seats"
Ventajas: "Good humoured , polite and attentive crew"
Desventajas: "Seats are so small"
Desventajas: "Flight was delayed 2 hours, then at the gate boarding didn’t start till 10 mins before take off. Took off almost an hour after the delayed take off time."
Desventajas: "Choosing my seats without paying extra."
Ventajas: "I had an unexpected upgrading to a premium seat, that was great for food, wine, & comfort."
Desventajas: "It was cold, I wish they offered blankets. We also had a delay once we landed, watched another plane come in & disembark while we waited. And there was a huge luggage delay of 45 minutes while we all waited at the carousel for our bags. I’ve never had to wait that long before."
Ventajas: "El Buen Servicio"
Desventajas: "Todo muy Bien"
Ventajas: "The staff were super helpful and friendly, and the accommodations were clean and decently comfortable!"
Desventajas: "The food was very pricy and not that great. Also the boarding took a long time and seemed a little unorganized."
Ventajas: "The flight left on time, boarding was orderly, I got a window seat."
Desventajas: "The seats were uncomfortable (very little leg and arm room, chairs didn't recline at all), WiFi was unavailable."
Ventajas: "I like the head rests that move and the GF options. The flight attendants were fabulous."
Desventajas: "No meal for a long trip. 9 hours is too long with out offering food no matter the ticket cost. Also, having entertainment at every seat would be more welcoming"
Ventajas: "The flight attendants were wonderful. The macaroni and cheese was tasty."
Desventajas: "The plane is so old that you can only use the entertainment system on your phone, which gets tiring to hold up in front of you. Even though I was on a 10 hour flight, meals were not provided."
Desventajas: "Los televisores del avión no funcionaban"
Ventajas: "Thought the flight left a little late, we still arrived on time."
Desventajas: "The seats weren't that comfortable. Though I'm not fat there was little room to move left or right there was however ample leg room considering I'm fairly tall. Though the flights are quite expensive no meal is included., only drinks and snacks."
Ventajas: "Fairly smooth itinerary. Clean plane and friendly workers. Cramped seats, no entertainment system, three pretzel snack and not enough overhead space with everyone trying to cram too many personal items onboard makes for a frustrating experience. Not enough competition amongst Canadian operators. Expensive flight for such a short trip yet still a nickel and dime operation. Hopefully service will improve."
Desventajas: "See above"
Desventajas: "The washrooms had no water from their taps"
Ventajas: "it was on time"
Desventajas: "it was a very noisy flight with a lot of children. Asked the crew to let me have tablet for 9.99$ but since I am a tourist and have no credit card they could not sale it to me."
Ventajas: "Great food glad I preordered. Great flight and crew"
Desventajas: "Didn’t know I needed to download the WestJet app in advance - wish there was a way to download it locally from a server on the plane and/or receive a message in advance suggesting to download. I have now downloaded it after I got off the plane and looking forward to trying it out on the return flight"
Ventajas: "crewmembers were very nice"
Desventajas: "Huge delay with the flight with no explanation"
Ventajas: "Staff are always fun and efficient, but the drinks came very late. In Asia, even if the flight is only 1 hour, they have the time to serve a lunch and clean up....."
Ventajas: "Our flight moved up one hour from our original booking, which wasn't ideal, though we were rerouted, transferring in Calgary rather than Vancouver. This should have saved us time, so we didn't mind."
Desventajas: "But then we sat on the tarmac in Toronto for an hour and a half, which cause us to miss our connecting flight in Calgary. In the end, we got home later than planned. The flight was fine, but the changes and delays were frustrating."
Ventajas: "Had an empty seat next to me, the extra space made the flight one of the most comfortable I've ever been on"
Desventajas: "Took 45min to bag check (3 agents and only 3 families ahead of me) and when I did bag drop, I’d already checked in online, the agent tagged my luggage to Calgary not vancouver and put it under someone else’s name. It’s been over 34 hours and still no word from westjet. Calgary is an 1 1/2 hr flight to Vancouver. Not impressed."
Ventajas: "Seats are fairly comfortable. Everything mostly went smoothly."
Desventajas: "Cannot use the in-flight entertainment system due to not having the WestJet app. Not able to download the app in flight. WestJet should at least provide a $0.99 internet option for 5 minutes, or allow free internet access to the App store for a few minutes to download the WestJet app."
Ventajas: "I had my mom who needed wheel chair assistance, and an agent helped push her and made sure she was comfortable. I couldnt have asked for anything more. Very appreciative of the considerate service and help."
Ventajas: "Quick and efficient boarding"
Desventajas: "No tv screen"
Ventajas: "West Jet employees for the most part went the extra mile to ensure eveyones comforts, needs and safety. The booking with Kayak was a recommendation from a friend who I can't thank enough. Made what was an uncomfortable journey much easier."
Ventajas: "The crew was very helpful."
Ventajas: "Westjet service and staff are friendly and helpful as always."
Desventajas: "The delay waiting to have the plane deiced before departure was a bit of a pain, but I also know this is out of control of the airline or the airport for that matter. It is something that can happen with the weather, so we just have to be patient."
Ventajas: "Safe and peaceful flight"
Desventajas: "A little bit late"
Ventajas: "We got to our destination"
Desventajas: "I'm just fed up with the general discomfort of air travel, but since I'm not willing to pay more I can't really complain I guess."
Ventajas: "En general esta bien"
Desventajas: "No encuentro algo."
Ventajas: "Didn't realize that I had purchased a Wrstjet Plus that slowed me to get work done"
Desventajas: "Having to be re screened between LA flight and Victoria flight at YVR"