Ventajas: "El avión muy moderno, la puntualidad."
Desventajas: "El espacio entre filas, un desastre."
Ventajas: "The crew was very professional and the flight was on time"
Desventajas: "The check in counter opened at 6am but my flight was at 7:30am. So it was very rush. Hope they can start check in earlier."
Desventajas: "Entertainment system needs the ability to have closed captions in English. It’s in Chinese all the time—can’t even turn it off. The sound system is very poor so captions would help."
Ventajas: "Crew was friendly and helpful."
Desventajas: "Seats are definitely too small in both directions."
Ventajas: "The crew was polite but service was not quite there. We pick a 2-seat layout so it was OK."
Desventajas: "The food was poor and only served twice. Once shortly after taking off and another a couple of hours before landing. In a span of 10 to 11 hours there was no offer of drink or food of any kind."
Ventajas: "Buena atención por parte de la tripulación ."
Desventajas: "Alimentos menos grasosos"
Desventajas: "Comunicación en inglés.. horrible comida"
Desventajas: "Comunicación en inglés... es mínima"
Desventajas: "Pésima comunicación en inglés... malísima comida"
Ventajas: "cheap price"
Desventajas: "steward/airhostes did not smile and talked angrily to customer."
Desventajas: "It was great compare to other China airlines."
Ventajas: "Flight from Honolulu to Shanghai was great. Then problem on the transfer, we missed flight"
Desventajas: "We recd a text that said flight was delayed 35 minutes. We got to gate to find it wasn’t delayed. We were there at gage 45 min before the plane left but they said we were late, it was due to the text."
Ventajas: "La tripulación genial y la puntualidad muy bien"
Desventajas: "Se que estamos en asia pero podrían poner el idioma español a las películas que se ofrecen"
Desventajas: "Worst airlines"
Ventajas: "Newer plane w seatback screen for entertainment. Baggage in Honolulu was delivered quickly. Crew was friendly n attentive."
Desventajas: "Pesima comida"
Desventajas: "Very limited English speaking programs/movies"
Ventajas: "Flight was on time. Plane was very clean. Crew were courteous. Food was good. Spirits selection was good. China Eastern lounge in Shanghai is excellent, with a nicely run kitchen that feeds lots of people. Lounge has a very clean shower facility. Overall, excellent value for money."
Ventajas: "Never made my flight :-("
Desventajas: "I mistakenly could not obtain my boarding pass in time, and even though the security crew at the gate let me through check in with proof of my itinerary they did not let me board because I did not have my boarding pass. I ran as fast as I could to the transfer gate check in, with 15 minutes till departure."
Ventajas: "The price is reasonable cheap for exchange to go by airport terminal bus and walk up the stair to the air plane, good exercise and good to get on the air plane first."
Desventajas: "un convenience a bit to exchange with the lower price, it is worth for me, but the over lay is too long 4 to 6 hours."
Ventajas: "Cheap flights and very modern airplane"
Desventajas: "Food wasn’t great, my bags didn’t make the connecting flight."
Ventajas: "Cheap flights, great alliance"
Desventajas: "Food was not great, many people on board were very rude, someone even clipped her nails and airline attendant didn’t say anything"
Ventajas: "Me gustó que al ser un avión más pequeño, había filas de asientos sólo para dos personas, por lo que si viajas en pareja, es muy conveniente."
Desventajas: "Que las opciones de alimentos no fueran exclusivamente comida china para los vuelos internacionales."
Ventajas: "Bathroom was clean."
Desventajas: "Seats were uncomfortable. Seats did not have individual tv screens. There was no variety in the meals provided during the flight."
Ventajas: "Crew was very friendly, TV/movies were good, and food was tasty."
Desventajas: "Bathrooms didn’t include things like toothbrushes that make other flights a little bit better."
Desventajas: "El clima de la cabina estaba muy frio y luego ya no aguantabamos el calor. Muy malo"
Desventajas: "My meal was a kosher meal as i requested and i was given three fruits!"
Ventajas: "Courteous attendants."
Desventajas: "Mi maleta no fue subida al avión y llego en más de un dia despues"
Ventajas: "Can’t think of a thing !"
Desventajas: "Entertainment sound system is bad, must be bad quality headphone. Toilet is not enough for eco class, crew also hardly try to keep them clean and fresh."
Desventajas: "Worst flight experience I’ve had"
Desventajas: "Boarding time delayed by an hour. Take-off delayed by an additional hour on top of that previous hour. Mediocre food. No usage of ANY electronic device - even in flight mode. Strange. PA announcements contradicted flight attendants messages. They didn't understand. Crew's English was pretty low, but they were nice. Airport in China (immigration) was uugh... I can't."
Ventajas: "The price was unbelievable!"
Ventajas: "Easy to upgrade at a reasonable price. All staff friendly. Flights were on time and boarded orderly. Food served was in par w other airlines."
Desventajas: "Can not have use of mobile phone just laptop or tablet."
Desventajas: "Everything, will never use again. Worst flight experience I have had has been with this airline"
Ventajas: "Everything but the layover."
Desventajas: "Layover for 8h"
Ventajas: "CE has B777 to/from JFK which are up to date and comfortable. The biz class is similar to all others, lie flat and more than enough entertainment. The flight attendants are fantastic, always willing to do what ever they can."
Desventajas: "Often you must deplane/board from the tarmac on connecting flights in PVG. Of course only an issue during in climate weather or if you have difficulty with steps. They are building another terminal so hopefully in a year or so all flights can board form the terminal."
Desventajas: "I was not able to travel because of the volcano eruptions threats in Bali. Tried to cancel and get credit for the trip no one was able to help. Insurance wouldn’t cover because apparently volcanoes are not considered natural disasters. Tried to call eastern China airlines no one would pick up the phone. Soooooo there you go I don’t think there’s anything you guys can do to make happy again."
Ventajas: "Most airlines wouldn't have served a meal on such a short flight so good job."
Desventajas: "The crew would occasionally ignore me. I think it was because I'm obviously foreign. Also the food was just ok. Not enough non pork options."
Ventajas: "Personal atento. Siempre haciendo lo mejor para que te sientas bien."
Ventajas: "flat bed"
Desventajas: "La tripulación no fue amable conmigo porque yo no sabía hablar chino y ellas no hablan bien inglés. No hacen el menor esfuerzo en ayudarte y ofrecerte algo de comer que no sea esa comida horrorosa! La comida es Terrible! Jamás en mi vida, en ninguna clase o compañía me ofrecieron una comida fan asquerosa. Llevar lonchera!"
Desventajas: "They rescheduled my flight by 14 hrs and did not inform me. I reached airport at night and there was no staff present. I was told by another airline's staff that China Eastern staff will come in the morning. Due to this I lost a whole day of work & salary."
Ventajas: "Wheelchair for my mom n in china they say no one is available very bad"
Ventajas: "We Wer able to still leave same day Just notice staff were very professional even though I've seen people raging with anger they remained calm"
Desventajas: "Delayed flights long hours of re booking too much counters to chek in n out back n forth"
Ventajas: "My only real good experience was my last flight from Shanghai to Los Angeles. Our flight was actually on time. Everything from boarding, to take off. The staff was really attentive and the food was tasty."
Desventajas: "3 out of 4 flights were delayed. One flight, the plane was on time and we boarded according to schedule. But for some reason the luggage was late. As a result the plane missed its departure time with air traffic control which delayed the flight an hour and a half."
Desventajas: "A fellow employee made 14 flights poor"