Desventajas: "Love that they fly an a380 into christchurch - a bit overkill but was told it is cheaper to overnight the plane in christchurch vs Sydney or Melbourne"
Ventajas: "The very good check in service at Changi Airport , for Business Class"
Desventajas: "The food ! Great on way over , poor on return leg from Singapore"
Ventajas: "Kind crew. Comfortable space for economy."
Desventajas: "The food was not even edible. The entertainment was minimal."
Desventajas: "Our original flight was cancelled and we were not notified by justfly. Just fly also accepted the flights on our behalf so it mean we couldn't chose the new flights"
Ventajas: "Crew were very friendly, very comfortable flight and quick boarding/ off boarding"
Desventajas: "Having my luggage come with me! I have to wait more than a day to get it back"
Desventajas: "The plane's interior needed a makeover, as is old"
Ventajas: "Para ser un vuelo corto, los asientos son cómodos"
Desventajas: "Entretenimiento a bordo Muy malo Y mejorntamaño de asientos, porque si es más tiempo, ya sería muy incómodo"
Ventajas: "Everything was fantastic!"
Ventajas: "Slightly wider seats"
Ventajas: "Great service, very attentive with my 2.5yo toddler. Also the baby change rooms in the Business Lounge were some of the best I've ever used."
Ventajas: "They gave us food vouchers and snacks for our delayed flight. The choice of movies available was great. the flight attendants were nice."
Desventajas: "Our international flight was delayed by over 2 hours. When we called to rebook our connection flight from Brisbane to Cairns, the agent on the phone told us they were unable to help us. The online website also did not allow us to rebook. When we got to Brisbane, the only flight remaining for us was a flight 2hours later with connection. Also, the phone jack was so poor that half of the time you couldn’t hear the movie."
Ventajas: "Sistema de entretenimiento moderno, comida aceptable, me llamó la atención de que son casi todos azafatos (a excepción de una única mujer)."
Desventajas: "Da la sensación de low cost."
Ventajas: "Clean, timely, organized, good food, good entertainment, smooth... Aussome! :)"
Desventajas: "My remote in my arm rest (58D) was a bit broken. While it still worked, the flap was missing some screws to hold it in place. Also, the touch screen oftentimes had issues sensing my finger on the pause button. Overall it did not hinder me from enjoying the entertainment services provided."
Ventajas: "Crews in flight are friendly Meals are decent Movie collection in flight are plenty"
Desventajas: "Can't check in via mobile app nor kiosk in airport Still using 747. The plane could be made in 70s? 80s?"
Desventajas: "Tiny tiny seats with no leg room whatsoever. Couldn't check in online and couldn't get assigned seats or request a guaranteed aisle seat. Extremely uncomfortable for 15 hours."
Ventajas: "The long trip !"
Desventajas: "Really unnecessary delays."
Ventajas: "The staff on board were very kind."
Desventajas: "Being delayed 3 1/2 hours...but at least now I know the ' friends' I traveled w/aren't the people I though they were. Their American Airlines flight was on time. They arrived at LAX at 6:30 a.m. By the time I landed at 10, they were already home. Without me."
Ventajas: "Great choice of entertainment. Served good food often with nice menu selection. Seats a bit tight as with all airlines. Fruit was fabulous and fresh - there were none left when I requested mine, but the flight attendant said there may be some left from other servers. Within a few minutes, she did bring one which I was thankful as I didn’t care for the other selection."
Desventajas: "Close seats especially when others recline, but we were lucky on this flight no one did as it wasn’t a full flight so people moved around."
Ventajas: "Staff were courteous, efficient and well presented. Aircraft was clean. Entertainment was par with the usual awful resistive screen and slow response time making the UX just that little bit worse."
Desventajas: "The food on offer was unfortunately typical fare, with the menus making out the food was something special when in fact it’s the typical $1.50 per passenger Sodexo gruel."
Ventajas: "Great, attentive staff. Good selection for entertainment."
Desventajas: "Food was great but service to middle row is awkward for a family of 4 when half get their food and the other half waits."
Ventajas: "The food and the crew were very good!"
Desventajas: "The seat had a large box at my feet and the headset/charger didn’t work at my armrest, which meant I had zero audio for the entire flight."
Ventajas: "The food was good. They had this pizza on focaccia bread that was amazing!"
Desventajas: "Same type of staff as my inbound flight. Some of the same folks too. Pushy, rushed, grabby, unfriendly. There were a few good stewards, but most could give 2 sh*ts about you."
Ventajas: "El personal"
Desventajas: "La comidad y la comida"
Ventajas: "Comodidad y buen trato"
Desventajas: "Seats too closely squashed together Screen faulty towards end of flight Tried unsuccessfully to check in online - did not get an aisle seat which I specifically requested all along"
Ventajas: "Service and food was pretty good."
Desventajas: "Didn't care for the movie selection. Not much of a variety."
Ventajas: "The service of both inflight & gate agents were wonderful"
Desventajas: "The seats were a bit tight"
Desventajas: "The flight was delayed by one hour. Because I had to collect my carry-on bag, I missed my connection by 8 minutes. I was re-booked on another flight and was five hours late getting home"
Ventajas: "Everything. No complains"
Desventajas: "Transfer at Melbourne was erratic. But I think after renovation it should be ok. Otherwise perfect"
Ventajas: "Servicio, comida, comodidad, aviones nuevos"
Ventajas: "The crew was very attentive."
Desventajas: "We were two hours late taking off because of mechanical glitches. We missed our original connection and our baggage was lost on our additional flights."
Ventajas: "Staff were super accommodating and friendly. Best pillow I've had on a flight. Blankets were nice as well."
Desventajas: "Seats didn't accommodate my broad shoulders well. Seats seemed tighter than ones I've flow long distance on before ie. Iceland Air, New Zealand Air, and Emirates. Head phone jack is inside the seat arm rest which made it awkward when adjusting. No standard head phone jack but a converter is provided."
Ventajas: "Flight was full and was delayed. Food was awful this time and the service wasn't excellent. It seems like the crew were tired."
Ventajas: "The crew in the ground and plane were very accommodating for Sydney to New York flight."
Desventajas: "On the flight from New York to Sydney the crew were rude and indifferent to needs even condescending."
Ventajas: "Everything was wonderful, the crew were all very polite and boarding went very smoothly."
Desventajas: "No complaints."
Ventajas: "Not enough food"
Ventajas: "boarding was quick and efficient"
Desventajas: "seats were incredibly tight"
Ventajas: "plane will clean and service pleasant. hot meal service on 2.5 hour fight."
Desventajas: "limit weight of roller carry on limited to 8 kg, though did not check weight of shoulder bags New Zealand immigration is intense with bio inspection - check that you do not have any nuts or other issues as took a long time to inspect packaged food bought at Sydney airport Prior to check-in, needed evidence of flight leaving New Zealand, not just confirm number - paper with actual ticket number"
Ventajas: "I am blind and travel alone. The special assistance Qantas offers is outstanding. Each crew member I interacted with both on board and on the ground were attentive, respectful, helpful, and just warm and lovely overall."
Ventajas: "Arrived safely."
Desventajas: "Onboard service was pretty lousy, felt like the crew members didn't really want to be there. Not very friendly at all. Needs to be properly trained in customer service. The food was pretty average as well."
Ventajas: "Qantus flights were great, really appretiated the extra care they took in ensuring we made our connecting flights after delays and then compensated us for American Airlines stuff up with our luggage."
Ventajas: "Didn't have to pay for drinks, after 4pm policy!"
Desventajas: "Call what was server 'supper' didn't quite cut it. More like tiny heavily salted cardboard."
Ventajas: "I liked that they accommodated my dietary restrictions"
Desventajas: "I didn't like the seating. It was really cramped"
Ventajas: "Serving of food"
Desventajas: "Was not the original scheduled flight."
Ventajas: "Food was amazing as was the crew"
Desventajas: "Seats get stuck and difficult to maneuver to the upright position."
Ventajas: "Documentaries, food, wine, service, seats"
Ventajas: "Great crew on the flight. As usual the QANTAS crew and plane were excellent."
Desventajas: "seats are very tight on this plane food was confusing - had a $10 voucher - we didn't understand"