El vuelo estuvo excelente. La gente de JAL es muy especial. La próxima vez volveré a volar con ellos.
Ventajas: "The flight attendants are the most professional and attentive employees I've ever had the pleasure to be served by."
Desventajas: "The movie selection could have been much better for such a long flight."
Ventajas: "It wasn't JAL it was American."
Desventajas: "Movie selection"
Ventajas: "Jamás había estado en un asiento de clase económica tan cómodo y que el servicio fuera de clase superior."
Desventajas: "Todo excelente !"
Ventajas: "Pretty much everything"
Desventajas: "Please contact me immediately!"
Ventajas: "Nice seats. Ample leg room."
Ventajas: "I wish all long haul flights were like this. Very clean and well maintained cabin space, good quality food, very attentive, helpful and polite cabin crew. Never thought I’d be able to say this, but the 14 hour flight with two young children in economy was a really enjoyable experience with JAL!"
Desventajas: "Really no complaints"
Desventajas: "seat was uncomfortable (cushion very hard)"
Ventajas: "Super! Arrived 45 minutes early. Will definitely fly JAL again. I went baller and took business class. Ballerness is unstoppable, unsurpassed"
Ventajas: "This airline is efficient, polite, and has a great business class product. Seats are large and open. Easy to move into different positions. Tv is in readable large and clear with a mini screen in the remote. The food was outstanding. Waygu beef medium rare. Washrooms are the cleanest in the sky. Definite repeat!"
Ventajas: "Friendly diligent staff"
Desventajas: "No announcement to acknowledge the bumpy ride"
Ventajas: "Everything was excellent crew was very helpful"
Ventajas: "Loved the food. Cabin attendants were very friendly, polite and helpful."
Ventajas: "Best airline I have ever flown."
Ventajas: "Flight time was not bad, not too long"
Desventajas: "Food options were bad, I offered to pay money for something better, didn't even have an option to pay for better meals, I don't think better meals existed for coach."
Ventajas: "JAL is great!"
Ventajas: "Smooth, on-time, friendly staff. The food was giid and plentiful. What happened to the complimentary toiletries, though?"
Desventajas: "Omg did you study how to prevent people from sleeping? If you allowed the head of the seat to go back just 3 more inches i think i could sleep. Instead, i am tortured like a yawn that wont come out, a mosquito in the dark, an itch that runs away from my fingers ... out of reach and just inaccessible. 12 hours of wishing so that by the time i reach my final destination, I've been awake over 24 hours. Im getting too old for that."
Ventajas: "The service, more leg rooms and flight attendants were very friendly."
Ventajas: "The on board service was very pleasant. Enjoyed the movies on my seat's TV screen. Enjoyed the food very much!"
Desventajas: "First time on a 787 so was a little disappointed the economy class seating was still a little cramped, the in-flight entertainment and service made up for it though."
Ventajas: "Entertainment options were good"
Desventajas: "Food was mediocre and long waits for restroom"
Ventajas: "Good service and very clean plane."
Desventajas: "After having an enjoyable experience on the first Japan Air flight, the second flight from Narita to Manila was late to board & leave, the food was not nearly as appealing and the flight seats were noticeably less comfortable and less roomy than the first flight."
Ventajas: "The flight is on time,service is excellent."
Ventajas: "The flight was smooth and the seating was comfortable."
Desventajas: "It was an evening flight, but the cabin lights were never dimmed, so it was difficult to rest."
Ventajas: "Plane was not sold out, I was able to have the roll with my girlfriend. All flights should be like this."
Desventajas: "They made me pay for a seat that they gave to other people for free. Really messed up."
Ventajas: "The service Japan Airlines gives is always the best service possible.They treat you like they need you and not the other way around.I will fly with them again."
Ventajas: "service is great!"
Ventajas: "Polite service, comfortable flight, no delays"
Ventajas: "Very comfortable, good movie/entertainment choices, great crew"
Ventajas: "excellent seat space, friendly flight attendants, would fly with JAL again."
Ventajas: "Me & my family already travel from penang malaysia to kuala lumpur air port, reached KLIA to check in, the MAS/JAL counter told me that our ticket been void by agnet kayak/flight network. Nothing can the counter do till i've to call kayak/flight network. One hour conversation from malaysia to canada. What a wast & replace me with air china. Stupid kayak & flight network."
Ventajas: "very friendly and very helpful from checkin in to departing"
Desventajas: "some flt attendants didnt speak english or they didnt understand what i was saying. (but it was fine, i was flying on a Japanese airline and didnt expect them to speak english."
Ventajas: "They were super considerate the entire flight."
Ventajas: "Japan Airline employees are courteous and gracious. The plane and seats were comfortable, and they offered complimentary food and movies. I would definitely fly this airlines again."
Desventajas: "There was nothing I didn't like about this airlines."
Ventajas: "El vuelo partió y llego según lo programado. Se puede usar wifi, lo cual ayuda mucho a tener un mejor entretenimiento a bordo, asi que pude hablar con mi familia y amigos, y usar mi spotify. Las horas se fueron volando ;)"
Desventajas: "La comida pudo ser mejor. No es que estuviera mal, pero esperaba un poco más de JAL."
Desventajas: "too little legroom seating is designed shorter legged Japanese"
Ventajas: "Staff amable."
Desventajas: "El staff no ponía orden ni apoyaba a los pasajeros al momento del abordaje, por lo que se comenzó a hacer una fila grande, no dejando pasar a la gente a sus asientos."
Ventajas: "Me gustó la puntualidad de la aerolínea y también el trato que se me brindó. El staff de vuelo siempre es muy amable y atento."
Ventajas: "El staff de American Airlines también fue muy amable. Siempre con una sonrisa y buen trato a pesar de las 11 horas y media de vuelo."
Desventajas: "My flight was cancelled from Narita to Hong Kong and they put me up in a small unclean room. I was very disappointed with their service."
Ventajas: "Excellent customer service. Five star service on board. Very helpful and informative customer service at jal transfer counter."
Ventajas: "I loved the service, the toothbrushes in the bathroom, the cleanliness of the bathroom throughout the flight, the snacks, and the kind flight attendants. This has been my best experience flying to the US from Asia! I would love to take Japan Airlines again as I was incredibly impressed by their services."
Desventajas: "The lack of quality movies and the way it was organized on the screen. They could organize movies and TV shows by categories instead of one big movie section."
Ventajas: "The boarding was efficient. Cabin and lavatories were clean."
Desventajas: "The interior seems dated, with old-school channel based entertainment system, unlike the ondemand IFE most Asian airlines are equipped with. Meal service was also very slow - took over 50 minutes to serve the economy cabin. There was no choice of main available.. Main was an array of fish cakes type street snacks. It was edible but not impressive."
Ventajas: "This is the best airline I have ever taken. Staff were attentive, boarding was quick and efficient and there were lots of meals, snacks and drinks. In-flight entertainment selection was also great."
Ventajas: "The crew were the only enjoyable part of this flight. They were helpful and nice."
Desventajas: "the food. they tasted like left over of left over."
United es una aerolínea con muy mala comida
ANA es una aerolínea con buen servicio
Auxiliares de vuelo respetuosas y atentas
Desventajas: "The crew of ANA was incredible. I think it is my best flying experience to Asia"
Desventajas: "There was an uncontrolled child kicking my travel companions seat and screaming for much of the flight. I’m not sure what United could do but relocating us or the passengers with the screaming child would have made the flight more comfortable."
Ventajas: "Always excellent Japanese service."
Desventajas: "No entertainment system, only one channel for everyone in the middle of the airplane like in the 80's. No reclining seats, sit straight only, but decent leg room, unless you are taller than 6ft."
Ventajas: "Buena aerolinea"
Desventajas: "Que hable ingles bien el personal"
Ventajas: "Crew was amazing, food was filling & plentiful."
Desventajas: "Overall no complaints but the landing in Tokyo was a little rough. Pilot seemed to descend quickly which hurt my ears but otherwise, smooth flight."
Ventajas: "I loved the film with kabuki characters to introduce safety procedures."
Desventajas: "More seating room, better ventilation."
Ventajas: "boarding was super easy. the airline crew members are very polite and accommodating to any request or concern you might have."
Desventajas: "Less delays"
Ventajas: "Entertainment offerings were good."
Desventajas: "I booked the flight thinking it was with ANA , it was on United which is a full step below in quality. My bad!"
Ventajas: "On time. Clean interior. Kind cabin attendants. A high quality standard of performance."
Ventajas: "The service was exceptional"
Ventajas: "Los dos vuelos que tome salieron demirados por diferentes motivos"
Ventajas: "A taste of Japan food."
Ventajas: "Typical ANA quality as always."
Desventajas: "Nothing in particular."
Ventajas: "Everything about ANA flight was excellent. From service to food and entertainment was spot o. Will now fly ANA flights to Asia if possible."
Ventajas: "comfortable seats"
Desventajas: "I didn’t get seat together w husband on both flights. No snacks even peanuts provided."
Ventajas: "The crew were helpful, attentive and nice. There were vacant seats so i was able to change to a more comfortable seat."
Desventajas: "The food was horrible. The selections for movies is quite limited."
Ventajas: "Pleasant crew, good food. Standard flight as one would expect."
Ventajas: "Service, staff, and food were all above-average as compared to other companies with whom I've flown"
Desventajas: "Spacing was a little bit cramped, and side-to-side leg-room was so cramped that my neighbor fell asleep, spread his legs and suddenly had no where to escape. Made sleeping difficult/impossible."
Ventajas: "ANA great service, as always, outstanding work! The flight attendants so pleasant. American, Delta, or United can't pull off this kind of service."
Desventajas: "Los espacios entre asientos son muy pequeños."
Ventajas: "I like the cup holder ring and the coffee stirrer. Blanket thicker than United’s."
Desventajas: "It really has nothing to do with ANA per say. The check-in counter at LAX was unpredictable. I felt sorry for the elderly Japanese who had to wait for the counter to open"
Ventajas: "ANA did a great job of keeping customers informed about every detail regarding the delays we experienced with the flight. ANA did a great job of finding me a new flight when delays caused by the ground crew caused me to miss a connecting flight."
Desventajas: "Late boarding caused us to miss connecting flights."
Ventajas: "Aircraft menu and service"
Desventajas: "Aircraft seat pitch"
Ventajas: "service..service..service and ontime performance"
Ventajas: "Friendly staff and great food. Cabin was spacious even for Economy."
Ventajas: "Crews' performance was good."
Desventajas: "Full capacity ! Because of CODE SHARING ? = One Airplane for 2-Airline's Customers."
Ventajas: "Same as above"
Desventajas: "Same as above"
Ventajas: "the place. new. lots of space for the legs. air inside the plane was better than others."
Desventajas: "kosher food is a no go. you need to improve this. also to hold fruits for vegi clients."
Ventajas: "lunch was filling, ordered gluten free meal, received more food than expected, beef steak was good, potatoes nicely roasted, also got a side of large prawns (2) and a crab leg. Aircraft is a bit dated, seats hardly reclined beyond 10 degrees."
Desventajas: "Cabin is bit old, seats don't recline enough, smells musty."
Desventajas: "No opción de español"
Desventajas: "Delayed 2 hours and people where freezing in terminal. They eventually brought blankets and snacks."
Ventajas: "Food, crew, and entertainment were great. They give you snacks and drinks right away."
Desventajas: "Elbow room is tight so pray you don't sit next to someone on the larger side. And the seats and tables look well used."
Desventajas: "Exit door seats, which are normally good, were extremely close together. Very uncomfortable."
Desventajas: "El espacio entre el asiento de enfrente. Es pequeño."
Ventajas: "Lindas y exquisitas chicas japonesas, atentas en todo momento"
Desventajas: "Todo excelente,."
Ventajas: "I appreciated the fact that mostly everyone is bilingual there. It helped tremendously because I don't know Japanese."
Ventajas: "Legs-room was good."
Desventajas: "Sit have good legs-room, but not a great comfortable sits... Food can be better."
Ventajas: "Friendly and attentive flight attendants. The food were decent. The snacks through the flight were very good."
Desventajas: "The limited entertainment. Some of the Japanese TV drama doesnt have English substitle."
Desventajas: "The lack of legroom in economy class is a serious problem on long flights. I am only 6' tall/145 pounds, Window and middle seats are are not an option for me. This fact Is a strong disincentive to travel (no, I am not willing to pay the upcharge for the minimal legroom increase, i.e. to make that charge worth paying considerably more room would have to be provided."
Desventajas: "Limited movie and news programs"
Ventajas: "Good service."
Desventajas: "Flight was congested."
Desventajas: "The food tasted very much like caned food and the seat had a pouch from wear and tear which wasn't very comfortable at all. Service didn't seem to anticipate service or emphasize needs."
Desventajas: "The seats were uncomfortable to sleep in."
Ventajas: "Very comfortable. Lots of room, wonderful crew."
Desventajas: "A little light on entertainment choices, the English translations of flight info were pretty rough and sometimes unintelligible. Not a problem on this flight but could be if there was a major delay or something that needed to be communicated."
Ventajas: "Friendly staff"
Desventajas: "When I went to counter to get my seat assignment I was offered 25,000 yen to take a later flight because mine was overbooked. I agreed and began notifying my transportation at my final destination when I was told nevermind, space was no longer needed. This was aggrevating."
Ventajas: "Amazing crew, very nice and helpful."
Desventajas: "Entertainment and access to Wifi"
Ventajas: "Super good crew."
Ventajas: "The staff was amazing"
Ventajas: "The help desk employees who helped me rebook my flight."
Desventajas: "After rushing to catch my connecting Singapore flight, their desks were closed and there wasn’t an employee in site. Given that airlines can see connecting fights it would have been great to have someone stay back to either give me a boarding pass or help me rebook! UNSATISFACTORY!"
Desventajas: "The person next to me had a distinct body odor."
Ventajas: "Always love the SIA business product on long haul."
Desventajas: "This trip had a lot of minor service and cleanliness misses. But they are quibbles in the scheme of the overall great product."
Desventajas: "Great Airline. Great staff and service. Good food and drink."
Ventajas: "Everything, perfect flight"
Ventajas: "Cabin crew knew how to work."
Desventajas: "So surprisingly, the cabin was dirty and the seat comfort was below expectation."
Desventajas: "Food could have been better."
Ventajas: "Handset to control screen didn’t work. Airline reimbursed me with $75 voucher for inflight duty-free shop."
Desventajas: "Singapore Airlines is so wildly overrated. The service is frequently poor, and the cabin environment dirty and old unless flying on their very latest planes. Even their A380s are now stale and musty. Not nice."
Ventajas: "The crews on board were amazing!"
Desventajas: "The service from the ground staffs are not as good a the crews onboard."
Ventajas: "Service was excellent, always with a smile."
Ventajas: "excellent - comfy plane, great service, excellent stuff."
Ventajas: "Satisfied and feel good on Singapore airlines, definitely will consider next trip"
Ventajas: "Everything else"
Desventajas: "Food was less than marginal"
Ventajas: "The crew was very nice and professional and the amenities were top notch."
Desventajas: "There wasn't enough leg room. My knees touched the chair in front of me the whole time."
Ventajas: "We loved the service, quality of food, entertainment, and cleanliness of Singapore Airlines flight!"
Desventajas: "Economy is still tightly packed with limited leg room considering the distance traveled."
Ventajas: "What can I say about a flight of this length? Its always an epic journey to go from the US to Asia. However I will say that with Singapore Airlines things are a lot easier. Excellent crew who were always willing to help with my fondness for a beer. Food was as expected and up to the standard of Singapore Airlines. All round it was a long trip made a lot easier......5 stars."
Ventajas: "Me tiraron un vaso de gaseosa arriba y la actitud de todo el personal a bordo fue sobresaliente. Más allá del accidente me regalaron 75 usd para gastar en el catálogo a bordo."
Ventajas: "I was inpressed"
Ventajas: "The flight attendants were amazing."
Ventajas: "Amazing, amazing service! Great food (including Hagen Daaz ice cream) and good choice of beverages. Lots of different entertainment choices. VERY clean and well maintained aircraft. Staff is always friendly and happy...they really seem to absolutely love their job! Free toiletries in the bathrooms are an extra plus. Whenever there was a change in schedule / plans the captain informed the passengers immediately about what was going on and what would happen next."
Desventajas: "The only thing that did and probably always will be AWFUL is going thru security at JFK. The T S A officials there are unfriendly, sometimes rude, never smiling and often yelling at you or even little kids or elderly people. We are travelling a lot and no other security staff at any given airport is so unfriendly and harsh. Worst thing about going on a journey."
Ventajas: "The service from the Singapore Airlines is always impeccable. The food is delicious. The business class seat is spacious and wider than all the US airlines. There are plenty storage space in your seat space. The entertainment system has many choices and has a lot new release movies and shows."
Desventajas: "Unfortunately, the ride on Boeing 777 is not as smooth as the Airbus'. The noise in the cabin is louder. The seat is comfortable but the bed is not. First, the flat bed is not transformed by a button and it needs a physical person to flip it over. The mat is thin and I can feel some hard edges while lying down. The noise from the engine transmits to the bed and it is hard to sleep even with the noise cancellation headphone."
Ventajas: "There was nothing to complain about..a very friendly staff, departure on time !"
Desventajas: "No newspapers and magazines on board !"
Ventajas: "food. schedule was on time"
Ventajas: "The A380 is an amazing plane. The flight was smooth and the engine sounds were fairly low."
Desventajas: "Waiting on line to check in was more than a half hour although there were probably only 10 people ahead of me. Got a hard time on the weight of my carry-on being more than 7kg although I had to point out that my ticket allowed me two bags that were 23kg each - I had nothing to check. Eventually, when I pointed out that I could wear enough of the clothes from the carry on, they agreed to let me take it on. On board, the service was cold, bland and infrequent. The entertainment system lost sound perhaps 20 minutes into the flight."
Ventajas: "Service from Singapore airlines"
Ventajas: "Overall experience"
Desventajas: "Could have had a better selection of movies"
Ventajas: "Entertainment even in economy class was excellent -- tons of movies, games, etc. Cabin crew were friendly. Bathroom was very large."
Desventajas: "In economy, seating was incredibly tight (very little legroom) and at least in my seat, very little reclining. For a 14 hour flight through the night, it made it very difficult to actually get any rest. Food was OK."
Ventajas: "Las aerolíneas asiáticas que he probado son excelentes de todo a todo. Gran servicio y atención al cliente."
Ventajas: "Crew was great. Food not bad for airline food . It was clean."
Ventajas: "The service, seats, food, drinks and bed!"
Desventajas: "They reschudle my flight beaucase I have anxiety. It's my birthday today. I'm suppose to be in China celebrating me and my grandma's birthday right now. Apparently anxiety is something that Singapore airline are very concerned about me, that needs a doctor note to prove that I'm okey to fly. poor coummcation skill and power play"
Ventajas: "they even addressed me by name"
Desventajas: "Headphones were not functioning properly"
Ventajas: "Everything was outstanding. The cleanliness of the airplane, the food, the friendliness of the crew, I just can't say enough good things about my experience flying on Singapore Airlines."
Ventajas: "The choices for entertainment were excellent! I was never bored for a second on my 20++ hours of flight. I love how they gave us in-ear earphones instead of the normal airline headphones that keep on sliding off."
Desventajas: "It was quite difficult for me to get comfortable. Maybe it's due to my shortness, I can't really rest my head that well"
Ventajas: "again, the crew anticipated our needs"
Ventajas: "Excelente y cálido servicio en el mostrador de facturación en Manila. Comida bastante aceptable para clase turista. Acceso gratis a sala vip en Changi, con oportunidad de tomar una ducha antes de embarcar en el vuelo largo a Barcelona. Las azafatas son adorables."
Desventajas: "La calidad del sonido del sistema de entretenimiento a bordo no es buena. Hay mal contacto entre las tomas del asiento y los auriculares."
Ventajas: "My luggage was lost, due to an error of another airline. but singapore air took care of it and made sure i got the luggage in Germany - even though it involved bringing it to me to remote location 2.5 hour drive from frankfurt. free of charge. Thanks Singapore airlines!"
Ventajas: "La cordialidad, el trato, el servicio, el avión, la limpieza. Un vuelo muy agradable y que recomendaría siempre."
Desventajas: "Que para ofrecer los servicios comerciales si hablaban español, para el resto de servicios no, aunque fueron muy atentos."
Ventajas: "Service is amazing! I loved that airplane had Christmas decorations on the walls and great choices of food and beverages."
Ventajas: "Just as previous reviews mentioned, this is a top notch airline even when flying coach. The staff was courteous and attentive, the food was good and the flight overall was comfortable. I'd fly with Singapore again in a heartbeat."
Ventajas: "Had to get new boarding passes at JFK eventhough issued passes at Rochester without gate numbers but was then able to check that my bags were transferred to SIA."
Desventajas: "I could not select a seat on JetBlue. Indian vegetarian food was mainly rice and potaoes and bread, not much protein like paneer or egg for the non-vegans like me."
Ventajas: "Everything was amazing. Best flight I've ever been on!"
Desventajas: "Your staff behavior at your counter at Hongkong airport. They did not bother to organize wheel chair which was requested on line. We had to board the fee flight without wheel chair."
Ventajas: "service was very Singapore airlines"
Desventajas: "food in coach was not as good as I remembered from other flights on Singapore"
El pase de abordar marcaba DOH, cuando llegué al aeropuerto me dijeron que mi vuelo salía de HIA, por lo que tuve que pagar un taxi para moverme de aeropuerto. La respuesta de la aerolinea fue: "lamentamos el inconveniente".
No permiten la facturación en línea de grupos. Por tanto al facturar en el aeropuerto terminábamos sentados en filas centrales y esperados.
Ventajas: "La tripulación es muy buena. El asiento no es el problema, sino la incomodidad que aporte la persona vecina."
Desventajas: "Que haya más variedad en la comida vegana"
Ventajas: "Todo muy cómodo y amables"
Desventajas: "El abordaje"
Ventajas: "El abordaje y descenso"
Desventajas: "Que los asientos de dos pasajeros estuvieran un poco más separados y que el menú de entretenimiento no esté en el respaldo de los brazos porque molesta mucho al compañero"
Ventajas: "Crew was amazing"
Ventajas: "Amazing service. Incredible comfort."
Ventajas: "La mejor aerolínea, felicitar a la sobrecargo Viviana que se notó su profesionalismo ante mi persona."
Ventajas: "Amazing staff, clean plane, good food, comfortable seats in business"
Desventajas: "Plane was very warm. Uncomfortably warm Movie selection was boring. Too many Marvel films which was ridiculous."
Desventajas: "Qatar’s food is great! Feels like five star dining. Attendants are helpful and friendly."
Ventajas: "Qatar Airways is the best first class airline in the world hands down"
Desventajas: "Nothing they do a great job!!!"
Ventajas: "Excellent food choices, multiple meals, very fast boarding process, comfortable seats that recline much more than US domestic flights"
Desventajas: "My movie was a bit dicey, but thankfully I wanted to sleep anyway"
Ventajas: "The service is excellent. Best of the airlines bar nane"
Desventajas: "The grill chicken that comes w/ the scrambled egg breakfast was kinda dry. Otherwise, all’s good."
Desventajas: "Me demoraron el abordaje por una batería que tenía en mi maleta facturada, 40 minutos antes de que salga vuelo, demorandome 25 minutos en atenderme para decirme que debo dejarla o declararla pero que no tengo tiempo de hacerlo o perdería el vuelo. Y ahí quedó mi batería. La comida más variada"
Ventajas: "Seat was comfortable."
Desventajas: "transit timing was a bit hectic."
Ventajas: "Stuff are so excellent clean plane good food"
Ventajas: "la atencion de la tripulaciono fue muy atenta, el entretenimiento excelente, el embarque organizado"
Desventajas: "la salida se retraso, y el espacio es algo reducido, la sensacion de corriente de aire es muy elevada en general y sonora."
Ventajas: "crew amazing,"
Ventajas: "bien en general"
Desventajas: "el trayecto, intenta hacerlo mas rápido y una conexion adecuada"
Ventajas: "a la vuelta habia sitio y se venía comodo, el personal de vuelo agradable"
Desventajas: "puntualidad, y el vuelo fue muy muy largo , el tramo de shanghai a doha se hizo eterno, 11 horas o mas"
Desventajas: "La puntualidad. Hubo un retraso y perdimos conexión , un desastre en in viaje de trabajo , tiempo irrecuperable"
Desventajas: "Atención al cliente: en el tramo Doha-Nairobi pedí un cambio de asiento porque el compañero de fila estaba borracho (subió borracho y empezó consumir alcohol antes de despegar el vuelo), y me enviaron a un asiento incómodo, aún cuando cuando les dije que sufro de discapacidad en una pierna"
Ventajas: "Seat was sufficiently comfortable to get some rest and I was very ready to be done with the flight when the plane landed."
Desventajas: "Breakfast option - eggs and a sausage had much to be desired. Other meals were fine."
Ventajas: "amazing except for the entertainment system"
Desventajas: "Better entertainment system , 6 hours flight is tough without it"
Desventajas: "I didn't like that my Amex was used fraudulently to purchase 3 tickets to a place I would never visit with Ahmed and Mohammed and respectfully request, while I am disputing this with Amex that you credit me the 3 tickets purchased. Thanks!"
Ventajas: "The crew was very friendly throughout the 7-hour flight."
Ventajas: "Super comfy seat and entertainment, plus staff super nice"
Desventajas: "Too long on boarding"
Ventajas: "Stuff is Fantastic, food is delicious, a lot of leg room, got to love Qatar Airways. No wonder they’re number one."
Ventajas: "Comida excelente tanto en Business como en la sala VIP en Doha (desayuno a la carta)"
Desventajas: "Embarque del segundo vuelo en autobús..."
Ventajas: "Comida excelente tanto en Business como en la sala VIP en Doha (desayuno a la carta)"
Desventajas: "Embarque del segundo vuelo en autobús"
Ventajas: "Puntualidad, comodidad"
Desventajas: "El aire acondicionado estaba muy fuerte y aunque te quejes no lo bajan"
Ventajas: "Un vuelo tranquilo y agradable, y la atención de la tripulación excelente. Lo único malo la comida. Muy difícil dormir a no ser que tengas delante salida de emergencia"
Ventajas: "Buena atención, buen vuelo, la comida bien. Nada que objetar"
Ventajas: "Need to give people cheap access to wifi"
Desventajas: "Todo súper bien"
Desventajas: "Todo súper bien"
Desventajas: "Súper bien"
Ventajas: "Vuelo muy bueno con pocos pasajeros y todos los servicios excelentes."
Ventajas: "Selection of alcohol."
Desventajas: "The selection of food."
Ventajas: "El avión muy cómodo, limpio y todo funcionaba ok. El personal muy amable."
Ventajas: "Qatar business es la mejor con diferencia"
Ventajas: "The Plane was good but not updated with new data"
Desventajas: "Time delays .. old movies... not a good service with food and beverage... no compensation for the waste of time... restrooms werent clean"
Ventajas: "El vuelo perfecto, el personal atento en todo momento , como siempre para repetir"
Desventajas: "La comida suele ser aceptable , lo unico en estas compañias aereas pica un poquito y tiene muchas especiaes, pero en general bien"
Ventajas: "El vuelo perfecto, el personal atento en todo momento , como siempre para repetir"
Desventajas: "La comida suele ser aceptable , lo unico en estas compañias aereas pica un poquito y tiene muchas especiaes, pero en general bien"
Desventajas: "the flight was canceled."
Ventajas: "The flight was on time, not full and the crew and the entertainment was excellent. Very happy with the experience of flying on Qatar Airways from Johannesburg to Miami."
Desventajas: "Everything was well, the food was good not great (even for airplane food) and the only other issue is it seemed like trash from our drinks and food services was picked up for quite a while or until we brought it to the flight attendants ourselves."
Desventajas: "asian vegetable meal was uninspired"
Ventajas: "Increíble la amabilidad del personal, la comida muy rica y abundante al igual que la bebida"
Desventajas: "It was my first time frying with Cathay Pacific the flight was okay, food wasn't that good. I don't want to compare with the other, my opinion should have more variety or snack between meals since 15 hours flight. Thank you for listening!"
Ventajas: "The crew was amazing and the food was great too!"
Desventajas: "La atención a la categoría Emerald, ni en LAX ni HKG ni durante el vuelo el tener categoría Emerald hizo diferencia alguna con la atención recibida a diferencia de Qatar, AA o Japan Airlines en que se esmeran en el buen trato a los viajeros frecuentes de la alianza one world."
Ventajas: "Crew was really good and the seating was quite okay"
Desventajas: "Seating distance"
Ventajas: "La comodidad del avión, el entretenimiento a bordo muy completo y el catering a bordo muy bueno"
Desventajas: "La atención del personal. Parecían poco felices pero me pasó en los 3 vuelos que tomé en Cathay"
Ventajas: "The food was amazing, and the cabin crews were all very nice people. I would love to use Cathay Pacific in my next trip. Also, I loved that they provide a lot of diverse movies from all over the world, along with good music lists."
Desventajas: "Honestly i think there are not much space for each passenger."
Desventajas: "Distancia de asientos"
Ventajas: "El entretenimiento de abordo y el espacio entre asientos"
Desventajas: "El personal, es muy poco amable"
Desventajas: "Seats unconfertabale"
Ventajas: "Over all the customer service was accommodating."
Desventajas: "Never received a notification for flight delay. Online communication was never established"
Ventajas: "Flight attendants were nice, friendly and accommodating."
Desventajas: "Less beverage served. No coffee or tea was offered."
Ventajas: "Though a long flight.. love flying with Cathay!! The crew was fabulous!"
Ventajas: "No llego mi maleta a Vancouver"
Ventajas: "No llego mi maleta a la cuidad de Vancouver y tenía una conexión y fue todo un desastre con tantas vueltas"
Desventajas: "No hay películas en español"
Ventajas: "Nice crew"
Desventajas: "Seat on up position are too straight"
Ventajas: "Sevices and food are good"
Desventajas: "Delayed departure"
Ventajas: "Service was great and friendly and attentive"
Desventajas: "Setting chart was not accurate. It showed a space between my seat and next to me and there was no space between."
Ventajas: "Cathay is a good Asian airline, and if you compare it to any American-based airlines, Cathay is exceptional. Staff are generally very friendly and helpful. Seats and food on economy are pretty good, as far as economy goes. Entertainment system is updated and offers a good variety of options."
Desventajas: "They are a bit strict on carry on luggage weight but not that big of a deal."
Ventajas: "Seats, entertainment selection, crew, food; & bathrooms were kept clean"
Desventajas: "Still hate the long flight"
Ventajas: "Excellent and attentive staff, great food, clean bathrooms (by airline standards anyway), fantastic entertainment! It's a great value for the price, especially for coach class!"
Desventajas: "Not much to dislike. I just was a little bothered by the fact that I had purposely chosen to have my boarding pass be digital (to save the environment), but to do this you have to check in online. As a result, they can't verify your passport (something they need to do in person). So when I got to the gate they had to check my passport and then made me use a new, printed boarding pass. Not a huge deal, but just something that bothered me."
Desventajas: "Unable to do online check in, have to waste time to line up in the airport. Not all people need visa to enter a country, this is rediculous that I couldn’t proceed to check in online because I do not have visa to enter my own country. Rediculous"
Ventajas: "FLIGHT WAS CANCELLED"
Desventajas: "Airline could have have notified us the flight was cancelled via email before we got to the airport. THEY DID NOT. We had to wait in general airport area for SIX HOURS, before we could check in to new flight. We planned trip to arrive to unfamiliar destination during day time. We arrived at MIDNIGHT! AWFUL!!!!"
Ventajas: "This flight was 16 hours long was very very cold for about 5 to 6 hours needed jackets extra blankets very uncomfortable for that time frame"
Desventajas: "I loved everything except for the freezing temperatures for 5 to 6 hours"
Ventajas: "Fast and on time"
Ventajas: "The flight attendants were pleasant and so was the flight."
Desventajas: "The food, I don't eat meat and would like some other options. For such a long flight there should definitely be more leg room and agility to recline"
Ventajas: "the service"
Desventajas: "food no to much"
Ventajas: "Schedule of the flight"
Desventajas: "The food can definitely improve a little more."
Ventajas: "I flew from NY to Phuket via Cathay Pacific which is a 22 hr flight! The crew was pleasant and friendly and took excellent care of my family and I. I would fly with them again anytime."
Desventajas: "My only complaint, if I have to make any suggestions would be more leg room."
Ventajas: "The organization of the boarding was well done. The plane was comparatively roomy, the servers were efficient."
Desventajas: "The boarding was delayed and although the stewards were efficient, little things like running out of noodles and running out of the chicken option on the dinner menu marred the service."
Ventajas: "The flight went okay, but my bag didn’t make it and still hasn’t been found."
Desventajas: "They asked me to change my seat, but when we asked to sit together with my husband, they were not able to accommodate it"
Ventajas: "Food and attentive staff"
Desventajas: "Broke my luggage"
Ventajas: "The service was very nice and the ice cream with meals was a nice touch"
Desventajas: "Plane was a bit dirty - there were big dirt streaks on the ceiling above me, and I saw more on the ceiling on the other side of the plane as well."
Ventajas: "Route and travel time. The food taste good."
Desventajas: "Bathrooms need to be cleaned in between flights; meal didn't have any condiments included ; they don't provide a toiletry bag with basics of toothbrush and socks; airplane needs to be CLEANED.. we found dental floss and empty containers inside the seat pocket."
Ventajas: "Service was stellar!"
Desventajas: "Mediocre online check in experience! Their website does not accept payments for "upgrading" to an exit row seat. At the time of check in the only seat left available was an exit row so I could not proceed. Also, their airplanes are not equipped with Wi-Fi - quite unfortunate when you're flying 16 hrs from HK to NYC!"
Ventajas: "Helpful crew"
Desventajas: "Cramped seating. Very little leg room"
Ventajas: "Happy to have goodnight on the flight. Was scared to fly on such a long flight because I'm a decent sized guy. I was even more afraid when I realized I was out in a middle seat. However, the seats are relatively spacious, even in economy and my knees weren't hitting the back of the seat in front of me. I also appreciated that we could get up to grab water or juice at any time during the flight."
Desventajas: "Boarding could be more organized."
Ventajas: "Landed on time"
Desventajas: "Boarded with delay"
Ventajas: "The flights overall were great. The crew were very professional and personable from when I checked in to when the plane landed. Definitely will be using Cathay Pacific again"
Desventajas: "The food was not very good, whatever bit I ate caused me a bit of a stomach ache. I was able to munch on some snacks. Please have some more fruit options available."
Ventajas: "Like the upgrade to economy premium."
Desventajas: "The smell of the bathroom since the seat was near toilet"
Ventajas: "Clean and comfortable"
Ventajas: "I had a great time in Cathay. Selection of menu was slightly above average and the movies were updated. For the price I paid, I think I got more than I expected."
Desventajas: "Crew could be friendlier. Seats are stiff and uncomfortable."
Ventajas: "Fast boarding; efficient service; on time arrival"