Desventajas: "First safety"
Desventajas: "Todo muy bien!"
Ventajas: "todo muy bueno"
Desventajas: "lo que no me gusto que a la vuelta habia una azafata que no tenia paciencia y hablaba todo en ingles y nadie le entendia y como no le entendian se iba y yo tuve que decirle a las personas y yo soy vegetariana y nunca me dio comida vegetariana tampoco"
Desventajas: "Everything was great!!"
Desventajas: "La atención del personal de a bordo malísima. Pero malísima mal"
Desventajas: "Water to drink during flight."
Desventajas: "Better veg food, Ask and provide water to drink when flight is 10 hrs long. Not just provide lunch and dinner."
Desventajas: "It was over booked. I wasted my precious time in the airport for half day... and the staff of ethiopian were not kindness."
Desventajas: "The toilets were filthy. The tv touch screens didn’t work"
Desventajas: "They know better than me"
Ventajas: "Punctuality in Punctuality"
Desventajas: "Everything's is ok"
Ventajas: "seat not comfortable"
Desventajas: "more drinks along the way"
Ventajas: "Crew was helpful, everythinf fine"
Desventajas: "The food was not so good. Bit cold.."
Ventajas: "Excellent seat"
Ventajas: "Way more leg room than I expected. The crew was very nice, the announcements were made in 3 languages, which was nice for the non-Amharic speakers!"
Desventajas: "Boarding in Lomé took a long time, which I believe made us a little later at the airport. Not sure if that is something fixable or not"
Desventajas: "1. Make duty free shopping possible. My daughter, that I was traveling withl, loved some jewellery l wanted to buy for her but it was not possible because a credit card purchase was impossible. 2. Provide entertainment on board. Flight from Lusaka to Addis was excellent. But nothing to Nairobi"
Desventajas: "Flight was delayed by nearly 4 hours due to a cargo loading issue in Mombasa. Communication from Ethiopian Airlines staff regarding the issue & delay was very poor. Passengers were becoming very anxious and tense regarding the flight, if it would depart, and the safety of the plane. Improved communication from the Ethiopian Airline staff would have gone a long way to calming the situation and reassuring passengers."
Desventajas: "The delay was too much"
Ventajas: "It was a comfortable flight with good intertainment."
Desventajas: "The food could be better."
Ventajas: "luggage take time to receive , over 1 h"
Desventajas: "luggage tale long time to receive"
Ventajas: "Ethiopian Airlines it great."
Ventajas: "New plane but movies are old. Too sad"
Desventajas: "Toilets and hygiene"
Desventajas: "On board attendants not the friendliest Kids food options very limited"
Ventajas: "Seats, pillows, blankets, entertainment system, crew."
Ventajas: "I had an extra seat in my row which was nice."
Desventajas: "No flight overnight is ever very comfortable. It’s difficult to sleep."
Ventajas: "Auto-adjusting windows"
Desventajas: "Understaffed. The plane looked and felt old. Food was sub-par."
Ventajas: "Debe mejorar la comida y el entrenamiento"
Ventajas: "Debe mejorar la comida y el entretenimiento"
Ventajas: "nothing was exceptional good."
Desventajas: "luggage did not arrive. airport services were not good."
Ventajas: "Good food for a such a short trip to Nairobi."
Desventajas: "Boarding very confusing, gates changing and could barely hear through the PA system."
Ventajas: "The crew members are very friendly, always smiling and attentive."
Desventajas: "The entertainment system needs an upgrade. Touch screens unresponsive."
Desventajas: "Rude Staff"
Ventajas: "Aircraft A350 super nice entertainment t equipment and interior very clean."
Desventajas: "Lost my luggage, could not trace it and no compensation."
Desventajas: "flight was 6 hours delayed"
Desventajas: "Everything, from Customer Service, flight, baggage handling"
Ventajas: "Spacious seats"
Desventajas: "80's airplane. Old. Seats not that comfortable, a bit dirty."
Ventajas: "evry thing"
Desventajas: "no thing"
Ventajas: "La comida de ida buena, el avión mejor que Lufthansa. Faltaría que te avisaran qué documentos has de rellenar al llegar y qué importe se ha de pagar en concepto de Visado"
Desventajas: "La comida de vuelta (beef) malo, todo tendones, debería haber vuelto a pedir pollo. Problemas de recursos aduaneros en Inmigración y obviamente un retraso de salida considerable. Sería recomendable que te avisaran al llegar a Zanzibar que es recomendable al salir de Zanzibar llegar con mínimo 3h de antelación para evitar estrés."
Ventajas: "When I originally booked this trip it was with one connection and a 16 hour commute time. They added legs to my trip which significantly increased travel time. I tried to cancel my flight because I booked the flight with the necessity of arriving by specific days and times and they insisted on charging me for it so I just forfeited my seat and trip all together. There's nothing good to say about Ethiopian airlines."
Desventajas: "They are very unprofessional and unhelpful and I'll never book them again."
Ventajas: "I need a refund what do I do for a credit?"
Desventajas: "Staff didn't seem very efficient. Flight sat on runway for awhile and braking was very abrupt. Bags took too long at the dar airport."
Ventajas: "Staff was friendly. Airplane was clean, new and well maintained"
Desventajas: "The airport was disorganized. the boarding process was chaotic to say the least."
Ventajas: "Excellent friendly service on both legs of journey. CC were easily the highlight. Meals in economy were mucccch better than in business class which is mind boggling. They've got to get this element right. My biz meals looked like it was just dumped on my plate pretty embarrassing. Onboard entertainment could also be improved ...."
Ventajas: "It is ok the flight"
Desventajas: "No comment"
Ventajas: "I did find the staff very friendly."
Desventajas: "I found the staff to be very slow, on all 4 flights it tool them an extensive amount of time to walk down with drinks and food service. I was also sitting under the overhead that had blankets and they kept waking me up through out the flight when trying to get a blanket. I wanted to perches a watch that no all the flights had and when they did I couldn't ad ou don't take Credit Card. Flying from Israel to South Africa all I had was Shekel and Rands. How was I to know that I needed to carry Dollars On me."
Ventajas: "The food. And the on board entertainment. Staff was also nice but a little bit sloppy and slow."
Ventajas: "Paid about 1000 round trip. Staff was attentive and respectful specially addis to LA. New aircraft was good and comfortable."
Desventajas: "Entertainment needs to have more recent blockbuster. Food variety should be expanded, need more choice"
Ventajas: "Tried to cancel charged anyway bad service"
Ventajas: "Entertainment, comfort in flight"
Desventajas: "The crew was not too caring, and the food was really below average - same dish for lunch and dinner."