Encuentra vuelos baratos de Estado de Nueva York a Zambia

Ventajas: "La tripulación es muy buena. El asiento no es el problema, sino la incomodidad que aporte la persona vecina."
Desventajas: "Que haya más variedad en la comida vegana"

Ventajas: "On March 4, my wife and I made a flight from New York to Sydney with a transfer in Doha, Qatar. We flew the Qatar airline business class. Everything was great despite a very large flight. New plane, very clean. Wide comfortable seats turning into a large comfortable bed. Great menu and good wine list. All staff are professionally trained and very friendly. All this made this flight very comfortable and we were not tired."

Ventajas: "Excellent crew. Very good food. Comfortable seats."

Ventajas: "Todo muy cómodo y amables"
Desventajas: "El abordaje"

Ventajas: "El abordaje y descenso"
Desventajas: "Que los asientos de dos pasajeros estuvieran un poco más separados y que el menú de entretenimiento no esté en el respaldo de los brazos porque molesta mucho al compañero"

Ventajas: "Crew was great and food was nice!"

Ventajas: "The 1-hour complimentary wifi."
Desventajas: "Hope they had the immigration/arrival card on the airplane."

Ventajas: "The crew was very friendly."
Desventajas: "Seats can get better."

Ventajas: "The crew was amazing"
Desventajas: "The tv didn’t work throughout the whole flight. Very uncomfortable seats"

Ventajas: "La mejor aerolínea, felicitar a la sobrecargo Viviana que se notó su profesionalismo ante mi persona."

Ventajas: "The crew provide good service but personally i did not like the food that could be lot better."

Ventajas: "Sevaral bathrooms available. Flight attendant wotj good attitude"
Desventajas: "Boarding process"

Ventajas: "The customer service was amazing. Air hostesses were very courteous, friendly and helpful."
Desventajas: "Seats were too small to sit comfortably on a long flight I wish Qatar had better seats for long journey and had advanced entertainment system."

Ventajas: "Excellent food choices, multiple meals, very fast boarding process, comfortable seats that recline much more than US domestic flights"
Desventajas: "My movie was a bit dicey, but thankfully I wanted to sleep anyway"

Ventajas: "From new York to Doha flight seats are not that comfortable."

Desventajas: "Extraordinarily care taken On board. Very impressed with Qutar Airways. Excellent"

Ventajas: "Seat more comfortable ."
Desventajas: "there is need to improve food & entertainment section."

Ventajas: "The food was good and many entertaining movies."
Desventajas: "When first boarding the airplane and sitting in my assigned seat. There was terrible smell, the smell of vomit. I notified a crew member and she used a fragrance spray to help."

Ventajas: "Great experience"

Ventajas: "Yes"

Ventajas: "Amenities like, Tooth Paste, Brush and Headphones."
Desventajas: "Liquor and Wines needs Varieties."

Desventajas: "Me demoraron el abordaje por una batería que tenía en mi maleta facturada, 40 minutos antes de que salga vuelo, demorandome 25 minutos en atenderme para decirme que debo dejarla o declararla pero que no tengo tiempo de hacerlo o perdería el vuelo. Y ahí quedó mi batería. La comida más variada"

Ventajas: "la atencion de la tripulaciono fue muy atenta, el entretenimiento excelente, el embarque organizado"
Desventajas: "la salida se retraso, y el espacio es algo reducido, la sensacion de corriente de aire es muy elevada en general y sonora."

Ventajas: "bien en general"
Desventajas: "el trayecto, intenta hacerlo mas rápido y una conexion adecuada"

Ventajas: "a la vuelta habia sitio y se venía comodo, el personal de vuelo agradable"
Desventajas: "puntualidad, y el vuelo fue muy muy largo , el tramo de shanghai a doha se hizo eterno, 11 horas o mas"

Desventajas: "La puntualidad. Hubo un retraso y perdimos conexión , un desastre en in viaje de trabajo , tiempo irrecuperable"

Ventajas: "Crew was very accommodating"

Ventajas: "Everything"
Desventajas: "WC size (too small) and location. Other airlines such as Lufthansa (NYC - Munich) do way better job in this category ( I believe Lufthansa aircraft was either A330 or 340)"

Desventajas: "Atención al cliente: en el tramo Doha-Nairobi pedí un cambio de asiento porque el compañero de fila estaba borracho (subió borracho y empezó consumir alcohol antes de despegar el vuelo), y me enviaron a un asiento incómodo, aún cuando cuando les dije que sufro de discapacidad en una pierna"

Ventajas: "Crew was good and helpful. Food was good. Seats were comfortable."
Desventajas: "They could have given me an other flight so that I could attend the wedding I was going for. I gotta flight after 12 hours and 10 hours lay-off in Doha. Even if I didn’t get that long layover, I could have been able to attend the wedding."

Ventajas: "Attentive crew. Good selection of meals excellent wines"

Ventajas: "courteous service and a clean modern airplane"
Desventajas: "The sound system was inadequate on the TV and the headsets were uncomfortable. The queue at the check-in needs to be better controlled, it was a bit chaotic."

Ventajas: "Love the service of qattar"
Desventajas: "Everything was amazing"

Ventajas: "Phenomenal sericve Left my earbuds on the plane ther were returned before my next connection"
Desventajas: "Service service The q suite the airport and more service"

Ventajas: "Qatar is awesome. Amazing service and great new planes."
Desventajas: "All good"

Ventajas: "The layover was hell. They put me in a warehouse with wooden benches for beds. Never again"
Desventajas: "Horrible service. The US part of the journey was fine but the rest was aweful."

Ventajas: "The service was great and was on time"
Desventajas: "The service and was"

Ventajas: "Excellent meals. Pleasant cabin crew. Good inflight entertainment system and choices. Concerned about short connection in Doha but no problems. Good signage."
Desventajas: "No complaints."

Ventajas: "Passengers with kids up To ten yrs should be boarded with passengers with infants...otherwise excellent service...i like flying with Qatar airways.."

Ventajas: "Comida excelente tanto en Business como en la sala VIP en Doha (desayuno a la carta)"
Desventajas: "Embarque del segundo vuelo en autobús..."

Ventajas: "Comida excelente tanto en Business como en la sala VIP en Doha (desayuno a la carta)"
Desventajas: "Embarque del segundo vuelo en autobús"

Ventajas: "Went out of their way to be helpful"

Ventajas: "The service is Top Knotch!!!"
Desventajas: "Wasn’t much music to choose from..."

Ventajas: "Excellent service..!"

Ventajas: "Good service!! Good food!! Great staff!!"

Ventajas: "Puntualidad, comodidad"
Desventajas: "El aire acondicionado estaba muy fuerte y aunque te quejes no lo bajan"

Ventajas: "Un vuelo tranquilo y agradable, y la atención de la tripulación excelente. Lo único malo la comida. Muy difícil dormir a no ser que tengas delante salida de emergencia"

Ventajas: "Buena atención, buen vuelo, la comida bien. Nada que objetar"

Desventajas: "Service is always bad. This time from bag, all electronics have been stolen. It is 200$ worth things have been missing from my baggage."

Ventajas: "La atencion , la abilidad y sobre todo su cortesia.."

Ventajas: "El servicio de principio a fin de Emirates ,pasaron por mi al hotel con un auto privado"

Desventajas: "El mejor vuelo en mi vida....muy recomendable"

Desventajas: "La conexión en Dubái"

Ventajas: "Everything, one of my favourite airlines"

Desventajas: "Deberían entrar después de la primera clase las personas de segunda clase pero primero los que están más atrás en el avión"

Ventajas: "Excellent"
Desventajas: "Nothing"

Ventajas: "The very dirty bathrooms"
Desventajas: "Entertaynment"

Ventajas: "Todo, gracias"

Ventajas: "Not friendily"
Desventajas: "The airplain"

Desventajas: "Had a broken seat it didn’t recline...."

Ventajas: "Good tripulation service."
Desventajas: "My seat has the table broken, so I had to hold with my legs, and the USB connector was broken, I couldn't connect my pendrive."

Ventajas: "Su llega a tiempo"

Desventajas: "Que hablen el idioma español o lo básico"

Ventajas: "Delay"

Desventajas: "In"

Ventajas: "Muy buena comida. Y la tripulación muy amable."

Ventajas: "El vuelo fue muy puntual, el viaje tranquilo."

Desventajas: "El Boeing 777 se queda pequeño para lo largo del viajes"

Ventajas: "La comidas del avión"

Ventajas: "Todo super bien"
Desventajas: "Nada. Todo estuvo bien"

Ventajas: "Las camaras del avion"
Desventajas: "La comida, no fue suficiente para todos los pasajeros la eleccion"

Ventajas: "La atención y tripulación"
Desventajas: "Como anda el tactil de la pantalla"

Desventajas: "Aircraft was very old"

Desventajas: "Excelencia!"

Desventajas: "Comodidad, excelente comida, excelente entrenamiento y el personal muy profesional y servicial."

Desventajas: "No tengo quejas, hasta ahora para mi la mejor aerolínea!"

Ventajas: "Emirates always goes above and beyond to keep your experience as good as possible."
Desventajas: "The boarding process could have been kept more strict and organized."

Ventajas: "Todo el servicio en cabina es excelente!"
Desventajas: "Son demasiado estrictos con el equipaje, lleve el equipaje con los estándares que ellos requieren pero aún así me hicieron sacar cosas de la maleta y ponerlas en una bolsa para entonces llevar el mismo peso pero en dos partes, pase un momento desagradable."

Desventajas: "There are 2 back to back flights and the Emirates counter at JFK is very small to handle the load. You will have to wait for more than an hour just to get the boarding pass. Even the online checking counter is very slow."

Ventajas: "El sevicio en general"

Ventajas: "At least inform me that bag is left behind so i wont walk around around baggaage belt for hours at the destination it happend both sides thanks"
Desventajas: "Waiting inconvenience"

Ventajas: "Llegó a horario"
Desventajas: "Desorden en el embarque"

Ventajas: "Emirates handling of the crisis was good.they delivered snacks at the boarding gate. Considerate ground staff kept us informed and profusely apologetic."
Desventajas: "The delay"

Ventajas: "Nothing"
Desventajas: "No lounge. No notification that the lounge is closed. No compensation in a lounge replacement form just a shitty $40 voucher"

Ventajas: "Cortesia de hotel nota muy buena desayuno exelente"
Desventajas: "La comida y el vino NO estan al nivel de esta gran linea aerea"

Ventajas: "Excelleny"

Ventajas: "Plenty of space"

Ventajas: "This is the most messed up money making strategy I have seen at airlines."

Desventajas: "Nothing. Everything was awesome!"

Ventajas: "Nothing ."
Desventajas: "I started my journey from JFK with Emirates and before booking ticket I checked with customer care representative regarding the baggage allowance and I was told that I am allowed to carry up to 55 inch . I just carried 43 inch tv weighing 19lbs and one check-in baggage weighing 21kgs and they made me pay 175$ saying that tv size is not in allowed limitations. I have also filed complaint but didn’t get any response so far . Last year my husband carried 55 inch with ethihad from same airport JFK and was not charged single penny. so I can say there is no airport restriction as well."

Desventajas: "It was over booked No option to upgrade even though I had more than enough air miles"

Ventajas: "Es mi primera vez con Emirates Airlines, y debo decir que hasta ahora (al menos para mí), es la mejor compañía con la que volado. Todo sensacional y a muy buen precio."

Ventajas: "Todo ok"
Desventajas: "Nada que decir"

Ventajas: "De las mejores compañías la recomiendo 100x100"
Desventajas: "Nada que decir"

Ventajas: "Todo ok"
Desventajas: "Nada que decir"

Ventajas: "Cómo siempre Emirates no falla"
Desventajas: "Nada que destacar"

Ventajas: "Personal excelente; simpático, servicial, educado y muy profesional"
Desventajas: "El business de Emirates es excelente, el mejor en el que he viajado y los A380 son otro mundo de comfort y placer"

Ventajas: "The stewardess were friendly enough. When the cabin got chilly I received another blanket. The complimentary beverages was nice. No chips though. The individual tv screen was a plus."
Desventajas: "Seat was not very comfortable. I couldn’t recline it back all the way to sleep. I was very dry and did not realize that there was water in the galley that I could have helped myself to. Not enough leg room for tall people like me without having to purchase it."

Ventajas: "Todo fue sobre horario previsto. Me gustó la cantidad de música a la que se puede acceder durante el vuelo y como está organizada. La selección de las películas también es correcta."

Ventajas: "I was unable to board my flight given British airways misinformed me about a COVID test prior to boarding for a flight to Israel. This resulted in a $50 fee, loss of money."
Desventajas: "There should be no charge and a refund issued for a mishap on behalf of British airways."

Ventajas: "Literally nothing."
Desventajas: "It could have happened."

Ventajas: "No tuve problemas con mi asiento, el avion despego en tiempo."
Desventajas: "En general todo bien"

Ventajas: "El personal es muy amable y atento. La comida es buena y no tuve problemas con mi asiento."
Desventajas: "En general todo bien"

Ventajas: "That we got home safe"
Desventajas: "It wasnt a BA plane! Food, staff and entertainment all not really up to scratch"

Ventajas: "El embarque"
Desventajas: "Tripulación bilingüe, mejorar la comida, mejorar entretenimientos."

Ventajas: "Nada"
Desventajas: "Los asientos y poner a las parejas o matrimonios juntos"

Ventajas: "Para ser busines , malo"
Desventajas: "Avión"

Desventajas: "Nos asignaron asientos en diferentes filas con mi señora a pesar de haber comprado los boletos en Enero 2019 full rate y ellos sabiendo que éramos matrimonio, lo peor fueron en el medio Bussines class"

Ventajas: "No"
Desventajas: "Baby sharing seat with parent was very crowded"

Ventajas: "Asiento un poco más ancho que otras aerolineas"
Desventajas: "Avión anticuado.comida mala. Pantalla mala calidad. Enchufe auricular no funcionaba bien."

Ventajas: "todo"
Desventajas: "poco"

Desventajas: "The seating is appealing. Impossible to sleep. I will be “ saddle sore “ for days. Please look at the padding and upgrade"

Ventajas: "Avión moderno. Estaba muy bien."

Ventajas: "La tripulación muy amable."
Desventajas: "Deben ser mas estrictos en no dejar subir a la cabina, maletas que exceden el tamaño permitido. Nos quedamos sin lugar los que cumplimos con las reglas por los abusos de los que no."

Ventajas: "Servicio a borbo, variedad de comida y bebidas"
Desventajas: "No tenía entretenimiento a bordo"

Ventajas: "La tripulación excelentes"

Ventajas: "Todos muy amables"
Desventajas: "No hay como cargar los aparatos electrónicos"

Ventajas: "Nada"
Desventajas: "Se extravío una maleta por el atraso del vuelo de Houston a Londres"

Ventajas: "Hospitality"
Desventajas: "Nil"

Desventajas: "I somehow made my 35 minute layover, however I can’t say the same for my luggage. Totally unacceptable."

Ventajas: "Entretenimiento: Buen sistema de pantalla interactiva con mucha variedad de películas, nuevos estrenos y sobre todo valoro la disonibilidad de estas películas en español-castellano. Me gusto mucho el poder disponer de suficientes bebidas y refrescos durante el vuelo."

Desventajas: "Conexión perdido porqué falta tiempo par recoger la maleta como me dejaron en rio."

Ventajas: "New clean plane"
Desventajas: "Limited leg room if unable to upgrade. Unexciting food."

Ventajas: "Check in en línea y asientos amplios en el avion"
Desventajas: "Qué no incluye comida"

Desventajas: "Se demoró más de una hora no te piden ni disculpas todo lo que tenía planeado para ese día se derrumbó"

Ventajas: "La puntualidad y la comodidad."
Desventajas: "Que no incluya ningún snack o bebida, ni tenga entretenimiento a bordo."

Ventajas: "Esta Aerolínea es pésima en sus servicios en general.. Por culpa de ellos he perdido el Avión del Jueves 11 por la razón que me informaron que mi vuelo era con América Airlines pero al dirigirme a América éstos me expresaron que no era con ellos sino con British. Nuevamente fui con British y se igual forma no sabían de mi reservación..tanto América Airlines como British aún que haya llegado tres horas antes de la salida. No me solucionaba ni una ni otra al punto que llegó el momento que se fue mi vuelo. Pero Dios es grande y una señora de British se compareció de mí y me ayudó.Salí a Roma el viernes 12. Al regreso la misma história sólo que en otro país otro idioma..La.gente de British me dijo que aparecía Cancelado mi vuelo cuando ninca lo cancele.. Al contrario estuve pendiente de hacer el chekpoin en linea pero nunca pude entrar a su página aparecia cómo "error". A mi salida fue un calvario me hicieron dormir en Roma para salir al siguiente día pero por América Airlines..Estuve a punto de no llegar a tiempo a la cobertura periodística en el Vaticano. Son un chiste esta Aerolínea no la recomiendo ya que ni tienen un Counter para soluciones al clientes en Roma."
Desventajas: "Todo el desorden, mala organización la forma de cómo me trataron parecía que era un Indigente ante ellos.. Como fui varias veces a tratar de que me ayudaran una de las Counter le dijo a su companera que no me atendiera que yo tenia que pagar un boleto y ya. Pero gracias a Dios una de ellas me ayudo pero igual el vuelo ya no lo podía tomar pero también dijo que parecía una persona de beneficiencia cuándo mi boleto ya estaba pagado de ida y vuelta yo no fui a pedir limosnas sino mis derecho como Cliente."

Ventajas: "Todo fue sobre ruedas y el personal estuvo a la altura de las circunstancias"

Desventajas: "Tasteless food."

Ventajas: "Quick flight"
Desventajas: "Inflight meals and entertainment seat pitch"

Desventajas: "I didn’t receive my bag and I lost one day waiting for it without going anywhere . Without any information about the delivery time . Very disappointing about that services , I even couldn’t change and I still waitingggg"

Ventajas: "Personal capacitado"
Desventajas: "No hay entretenimiento, asientos no funcionan bien"

Ventajas: "It went well . No problems."

Ventajas: "Comfy. Adjustable headrests. Complimentary food and drink."
Desventajas: "Food options were a bit limited but overall everything tasted good. The screens were very old and low quality so it was very hard to see the movies but the selection of media was good."

Ventajas: "Comodidad"
Desventajas: "La no traducción de mensajes en el avión"

Ventajas: "Comodidad"
Desventajas: "No traducen los avisos en el avión"

Ventajas: "el servicio de las aeromozas, súper amables"
Desventajas: "el avión se veía descuidado"

Ventajas: "El servicio delas aeromozas, son sumamente amables, las más amables que he visto en muchos años."
Desventajas: "Se retrasó 3 horas"

Ventajas: "muy bueno, la tripulación muy atenta y"

Desventajas: "No te dan ni agua en un vuelo de más de dos horas y te cobran por todo. Si te van a tratar así mejor ir con Ryanair, por lo menos esperas ese tipo de trato con ellos."

Ventajas: "Mucho espacio para los pies"
Desventajas: "La comida no era buena, el pollo era picante y no te avisaban"

Desventajas: "2 Hours delay I lost my connection it took like 10 more hours to get to my destination I finally got to my destination my luggage was misiing today is Tuesday July 24th and I’m still waiting no luggage and dress with the same clothes since Sunday"

Desventajas: "Última fila, ya no había espacio para el equipaje de mano, y lo pusieron en un un aramarii lateral que abrieron y cerraron todo el tiempo Los asientos no se reclinaban lo suficiente por la pared detrás Debjo del asiento estaba muy sucio"

Ventajas: "Personal atento y embarque en hora"
Desventajas: "Asientos incómodos y 20 minutos de retraso en el despegue"

Ventajas: "Oportunidad"
Desventajas: "Que no ofrezcan ni agua"

Ventajas: "Notting"
Desventajas: "Everything"

Ventajas: "Comfy, but small seats. Good food, nice crew"
Desventajas: "Small, old, buggy entertainment screen. Seats very narrow"

Ventajas: "Flight arrived 30 minutes early."

Ventajas: "Puntualidad y amabilidad"

Ventajas: "The warm towel given for the hands and face at the beiginning was a nice surprise treat. Great also that blankets and headphones were provided."
Desventajas: "More food variety as some items ran out as they got to the back of the plane"

Desventajas: "Flight was delayed for an extra 2 hrs, with inadequate refreshments. Plane wasnt clean and had musty smell."

Ventajas: "The seat was comfortable ONLY because I am Platinum member ( and I was able to choose emergency exit seat ) otherwise it wouldn’t have been so comfortable"
Desventajas: "Food"

Ventajas: "Crew was attentive, punctual, and third meal on a 14 hour flight is right."
Desventajas: "Movies are badly dated, and a bit limited in choice. System was a bit difficult to navigate, and slow to respond."

Desventajas: "The issue was not the flight. It was the cancellation policy. I had a best friend suddenly die and I could not apply a credit to future travel on my 4000$ business class seat. It makes me not want to buy through kayak again."

Ventajas: "Staff was friendly and professional."
Desventajas: "The quality of the food. You pay a lot for a ticket, for that pricem, I just don't expect a croissant (no butter or jam included) and a dry cake. Flight would normally leave at 7.30 AM. A normal time for an airline to serve some kind of decent breakfast for the price you pay. Not at KQ. They are not making friends this way. Am not even talking about emails going unanswered for days with very specific questions: how to book extra luggage allowance. Anyway…"

Desventajas: "Kenya Airways sears had less leg room than Qatar"

Desventajas: "Flight was 4 hours late making for a tight connection in Nairobi and our luggage not making the connection! No matter how good your service, if you don’t get the luggage through, you fail!"

Desventajas: "More legroom, seats with more cushion and recline, better food!"

Desventajas: "All is well."

Ventajas: "The journey from Yaoundé was great. The crew was excellent. Part of food needs improvement. The journey from Nairobi was good and we arrived earlier than expected."
Desventajas: "The flight for on Nairobi, had no entertainment, nowhere to charge cellphones."

Desventajas: "I am waiting at the airport to catch a flight tonLusaka. This is because I was bumped off my floor flight that I have no seat. Not sure when I will get ion that flight."

Ventajas: "Seats were very crowded. A few more inches would have made it excellent. Overhead luggage storage was tiny."

Ventajas: "Nothing"
Desventajas: "You cancelled my trip without informing me and I need to be rembushed Me transportation to Logan airport and going back for six people and 16 bags please"

Desventajas: "The food, horrible, I would like to describe but not going to do it. Rather get something at the airport before boarding, no space on the plane enought, the seat distance has been squeeze, I guest to accomodate more sheeps ( not seats) on the plane."

Ventajas: "Good approachable crew. Very professional. Aircraft very modern and internal atmosphere very organized. Everything where it’s meant to be."
Desventajas: "Difficult when you’re tall to have better seating."

Ventajas: "Crew was amazing"

Ventajas: "No delay."
Desventajas: "N/A"

Ventajas: "I didnt like anything for this trip - From Kinshasa to Nairobi via Lubumbashi not interesting just tired and borring"
Desventajas: "First the direct flight from Kinshasa to Nairbi"

Ventajas: "Crew was amazing! Elvis smelled good!!!"

Desventajas: "The food could be improved and the movie collection could be updated"

Desventajas: "La atención de customer service"

Ventajas: "Pésima atención. Adelantaron 5hs mi vuelo sin justificación alguna. Perdí la mitad del último safari porque tuve que regresar antes de lo previsto. Me hicieron estar luego mas de 7hs en Nairobi hasta tomar mi conexión y no solo no se responsabilizaron de nada sino que casi tuve que mendigar el lunch"

Desventajas: "It was really great flying with them"

Desventajas: "By far the most uncomfortable and crowded plane I’ve ever taken."

Ventajas: "Friendly staff."
Desventajas: "No complaints."

Ventajas: "Fairly comfortable, good food. Good service, friendly boarding crew."
Desventajas: "My luggage was moved from the overhead compartment to another compartment much further from where I was seated. I was not informed of this and was not aware. I had to wait for all the passengers to leave while the cabin crew searched for the back. This was most unpleasant and stressful."

Ventajas: "Service was good and flight was smooth"

Ventajas: "All good"

Ventajas: "Boarding was on time. The flight attendant’s response to my call and request for a blanket...first she smiled as if my request was ridiculous but still went ahead to get me the blanket and we joked about it cause the cabin was getting too cold for me and if she hadn’t given me a blanket I would have caught a cold!"
Desventajas: "Delay to take off, and spaying of the cabin with insecticide when passengers have boarded!"

Desventajas: "My flights were changed a lot the week before my flight even though I had booked months ahead."

Ventajas: "Attentive, quick to serve food/ drinks, very professional and friendly."

Desventajas: "Servicio de Nairobi a paris muy malo. El equipo cree nada amables. Le tuve que pedir varias veces un vaso de agua hasta que lo fui a buscar directamente y así con cada cosa"

Ventajas: "Comida ok"

Ventajas: "On board movie selection is good, however could be a bit larger."

Desventajas: "Old planes and little entertainment"

Ventajas: "SA red wine"

Ventajas: "NOTHING. I am NEVER flying Kenya Airways again."
Desventajas: "Just a horrible experience from start to finish. My flight was delayed three times, then canceled, rescheduled, and delayed two more times. I was reissued three different boarding passes for my connecting flight from Mumbai and then STILL missed it and had to reschedule again from that airport. One of the most stressful travel experiences of my life."

Desventajas: "Cabin crew didn't pass out headphones, chicken was tough, cabin crew were not pleasant after having to clean up someone's vomit in the toilet"

Ventajas: "The crew was professional and friendly."
Desventajas: "My flight was delayed. The gate changed at least four times with no clear announcement."

Ventajas: "Friendly crew."
Desventajas: "Broken, dirty toilet on board. No control of how much hand luggage bought on board. Broken seats. Dirty."

Desventajas: "The airlines changed the flight date last minute. They told us they'll take us to a hotel but by the time we reached the hotel after a long wait for visa we only had 3 hours left to go back to the airport. I missed my connection flight from Bangkok and I had to spend a hotel in Bangkok which I ended up paying extra for my hotel in Bangkok and connection flight from Bangkok. The airlines was not willing to do anything about my other flight I missed and me spending overnight in Bangkok."

Ventajas: ",,..................................................."
Desventajas: "..................... ......... .. ................"

Desventajas: "Food"

Desventajas: "Food"

Desventajas: "No seat assignments honored, handwritten boarding passes, lost luggage, extremely old plane with no entertainment and bad air quality. No lounge for sky priority with Kenya airways at Abidjan airport."

Ventajas: "The plane and flight crew were fine"
Desventajas: "Overbooked flight- cancelled many people's trips! A dozen people with printed out and confirmed flights were turned away and asked to book with other airlines. Anyone who didn't checkin online was left at the airport- even those who booked, paid in full, and confirmed in person at the Kenya Airways office the day before. And we were all at the airport hours early. The ground staff in Arusha had no idea how to check people into the flight. They lied to us about what was happening and wouldn't update us about how they overbooked. They tried to email the main office and refused to just call them on the phone. I only got on the flight because I ignored their suggestion to 'just go sit down and let them work it out'. For people who did what they were told- they all missed the flight. I did online checkin on my phone and then all of a sudden there was a seat for me on the plane and I got on. Everyone else was left at the airport with no idea what was happening. I normally love Kenya Airways, but this level of overbooking and incompetent ground staff made me change my mind."

Ventajas: "Overall it was fine. However there were some downsides..."
Desventajas: "One of our bags didn't make it. Also, the plane left late for some reason. We weren't sure why they didn't start letting us board sooner. Finally, the airport in Nairobi is dangerous when early morning planes arrive. Arriving passengers who are in transit are ushered down an escalator where they are pushed into one another because of a security line backup...yet the escalator just keeps bringing more people. This happened to us in Nairobi in the early morning of July 26 and again in the early morning of August 2. I feared someone would be trampled or hurt."

Ventajas: "the service was very good. The food was well done."

Ventajas: "- plane was empty so I could sit in the exit seats with more legroom. - staff in the plane was extremely nice. - Pilot avoided turbulence zones."
Desventajas: "- Smelly cabin - Unfriendly boarding crew - Food"

Desventajas: "Todo muy bien!"

Ventajas: "Nothing noteworthy was done well."
Desventajas: "The boarding staff is incompetent resulting in a 2+ hour boarding time. No control or concern for boarding zones, multiple unnecessary and inconsistent ticket checks, and unclear process. If you took 300 toddlers, made 50 of them gate agents and said board an airplane, you would get about the same result. Food and crew in flight were mediocre. Entertainment system in the seat back doesn’t work, shuts off in the middle of films, and is for some reason controlled by the wrong arm rest. I was in the aisle seat, my arm rest control panel did not control anything, but every time my neighbor shifted her arm it changed the volume on my system. Ethiopian airlines is what failure looks like."

Ventajas: "todo muy bueno"
Desventajas: "lo que no me gusto que a la vuelta habia una azafata que no tenia paciencia y hablaba todo en ingles y nadie le entendia y como no le entendian se iba y yo tuve que decirle a las personas y yo soy vegetariana y nunca me dio comida vegetariana tampoco"

Desventajas: "La atención del personal de a bordo malísima. Pero malísima mal"

Ventajas: "NA"
Desventajas: "NA"

Desventajas: "Better veg food, Ask and provide water to drink when flight is 10 hrs long. Not just provide lunch and dinner."

Ventajas: "Average"

Ventajas: "New airplane was comfortable and clean. Food was just okay."
Desventajas: "We had to transit in Addis (connecting from Dakar) and the whole experience of going through the Addis airport, getting the voucher for the hotel, and going to the hotel was horrible: it took forever going through immigration and getting a simple stamp on the voucher (the latter an unsafe experience and time consuming, with hundreds of people piled up to get those stamps from just two people, crashing again each other, with no order, no lines). Somewhat there has to be a better way to manage this and make the experience safer and more comfortable to everybody. For instance, just enforcing to stay in line and organizing the lines would have saved everybody a lot of time and effort."

Ventajas: "The crew was Excellent"
Desventajas: "There is to many delays in the night flights, this should be improved."

Ventajas: "Crew were helpful"
Desventajas: "Food was very poor with very limited choices and no entertainment system on this flight"

Desventajas: "The delay time was too much for no proper reason"

Ventajas: "Very conformable and quiet."
Desventajas: "Nothing very nice flight."

Ventajas: "Crew was very nice, very helpful"
Desventajas: "3 hour delay in flight from Chicago to Ethiopia due to ‘mechanical issues’ made me miss my connection. I was put up in a hotel, but woke up in the middle of the night to roaches all over the place. Not the best experience"

Ventajas: "It was perfect to me , im in so much pain spiritually and you guys makes me feel home."
Desventajas: "Everything was good"

Ventajas: "Good selection on inflight entertainment"
Desventajas: "Lack of food choices."

Ventajas: "The flight was bigger. So didn't feel so cramped up"
Desventajas: "The flight attendant were not helpful after ringing the bell multiply times I had to get up myself to get a glass of water. Entertainment not updated Food no change in menu"

Desventajas: "Nothing. Very smooth"

Ventajas: "The general attitude of the crew was good"
Desventajas: "There should be improvement in the food"

Ventajas: "The boarding was superb."
Desventajas: "The food is ma ma!"

Ventajas: "Leg space, TV screen and entertainment and the decline of the seat."
Desventajas: "The toilets floors could be cleaned often. The food service cart could move for urgent pass to the toilet."

Ventajas: "The plane was very bad and scrambling all time."
Desventajas: "Smell. Hygiene very low."

Ventajas: "I liked they way how did they respect time ( punctual). They were so nice with passengers."
Desventajas: "Nothing."

Ventajas: "Nothing. I was 2 hours early for the flight - it was over sold. They never apologized, they just told me "I didn't have a seat" like it was some how my fault... then sent me to the airport hotel and put me on the next days flight. I realize it wasn't the people at the desks fault and nobody was doing this TO me, but it was just stupid it happened at all. I don't get how they can just screw a whole day for a group of people and not even say "sorry.""
Desventajas: "They over sold the flight. Eight of us had tickets - I bought mine over a month ago - and they just sold too many seats or had too small of a plane or something. I've NEVER had this happen in 6 years of traveling continually. It's on my short list now of airlines that really just don't care."

Ventajas: "Service, the entertainment selection, just everything seemed perfect"

Ventajas: "The quality of the planes"
Desventajas: "The food"

Ventajas: "Debe mejorar la comida y el entrenamiento"

Ventajas: "Debe mejorar la comida y el entretenimiento"

Desventajas: "Transfer at Addis Ababa was horrendous - no help from ground staff and the airport was a confusing mess. The landing in cape town was very rough and jumpy."

Desventajas: "flight was 6 hours delayed"

Ventajas: "Plane size, entertainment options and food were all great."
Desventajas: "The person next to me was rude and leaning over on my side but not much the airline can do about that."

Ventajas: "Spacious seats"
Desventajas: "80's airplane. Old. Seats not that comfortable, a bit dirty."

Desventajas: "Airport in ADS was very basic. Was hard to find a descent toilet"

Ventajas: "La comida de ida buena, el avión mejor que Lufthansa. Faltaría que te avisaran qué documentos has de rellenar al llegar y qué importe se ha de pagar en concepto de Visado"
Desventajas: "La comida de vuelta (beef) malo, todo tendones, debería haber vuelto a pedir pollo. Problemas de recursos aduaneros en Inmigración y obviamente un retraso de salida considerable. Sería recomendable que te avisaran al llegar a Zanzibar que es recomendable al salir de Zanzibar llegar con mínimo 3h de antelación para evitar estrés."

Ventajas: "Comfortable flight, pleasant airline attendants."
Desventajas: "Nothing."

Ventajas: "Every thing include the crew members ."

Ventajas: "Movie during flight and food were good"
Desventajas: "Only showed one movie and then a blank screen for half the flight They waited forever to remove the food trays after being served Delayed at the Terminal for a power outage, but NO announcement made over the Intercom for 30 minutes. Never helped non Egyptians with paperwork necessary to get through customs"

Desventajas: "Staff didn't seem very efficient. Flight sat on runway for awhile and braking was very abrupt. Bags took too long at the dar airport."

Ventajas: "Excellent friendly service on both legs of journey. CC were easily the highlight. Meals in economy were mucccch better than in business class which is mind boggling. They've got to get this element right. My biz meals looked like it was just dumped on my plate pretty embarrassing. Onboard entertainment could also be improved ...."

Desventajas: "Nothing"

Desventajas: "My luggage was lost"

Ventajas: "Crew on flight were very nice and responding."
Desventajas: "The flight was delayed but they didn't tell us, they kept saying we are about to board the flight in a few minute. eventually it was an hour late. It's not a big delay but the way they acted like they didn't know anything and didn't tell us anything was not OK. Other then that flight was fine. there is no electricity or multimedia and not even a USB charge!"

Ventajas: "Impressive crew attendants and courteous ."
Desventajas: "Maybe landing was not too smooth"

Desventajas: "On both flights. From Tel Aviv to Addis Ababa and from Addis Ababa to Tel Aviv my seat would not recline. These were night flights and the seat in front of me did recline. so it was a very unpleasent experiance"

Ventajas: "Boarding at the gate was atrocious. Very slow and not organized and we left late because of that. The crew was very nice. Food was good. Entertainment was ok. Movies were old and could have been up to date not enough bathrooms per amount of people on board (relative to other aircrafts)."

Ventajas: "Service & Staff"
Desventajas: "Toilets always get messy because there are many people flying for the first time and some using a public toilet (or even flush toilet) for first time ever. They need instructions in the bathroom for how to use the toilet, how to keep it clean, how to dispose of trash, how to flush toilet paper, etc. If fly all over the world, but every time I fly from Africa it's the same mess, regardless of airline. Simple instructions would help - they cannot assume all of their clients have used flush toilets when over 80% of Africans do not have them."

Ventajas: "Not much. Will not fly them again."
Desventajas: "Poor service, poor airport facilies, old aircraft, very limited entertainment, fool was tasteless"

Ventajas: "It's very nice flying with them. I will again fly with them"

Desventajas: "- terrible food and no snacks provided - Crew was attentive and fairly kind - bathrooms were cleaned but could have improved on the amount of times it was cleaned - poor air circulation"

Ventajas: "Entertainment, comfort in flight"
Desventajas: "The crew was not too caring, and the food was really below average - same dish for lunch and dinner."

Desventajas: "security boarding in adis abeba"