Ventajas: "The services that the representative up to the flight crew provided to the passengers are excellent."
Desventajas: "Smooth flight"
Ventajas: "Everything. Very comfortable seat. Great food."
Desventajas: "Better movie selection."
Ventajas: "Crew super nice, appreciated all the free food that was provided during flight and hot towel."
Desventajas: "Comfort of seats"
Ventajas: "Good selection of entertainment"
Desventajas: "The food"
Ventajas: "Everything. Seat...crew...food...all of it."
Desventajas: "Can't think of anything. All was great."
Desventajas: "my travel trip from Kuala Lumpur to Korea and return face critical situation during landing at both airport ( Incheon and KLIA). I WOULD LIKE TO SUGGEST KOREAN AIR HAS TO CHECK YOUR TYRES CONDITIONS BEFORE TAKE OFF. I WILL NOT FLY WITH KOREAN AIRLINE ANYMORE"
Ventajas: "The employees were soooo nice and friendly"
Desventajas: "Wheelchair service"
Ventajas: "The flight attendants are attentive and know how to anticipate your needs. I used to travel from New York to Korea then the Philippines, and I choose to fly Korean Air. In my opinion, their service crew improved a lot Including their food."
Ventajas: "Great customer service"
Desventajas: "It was hot and no airflow"
Desventajas: "Boarding Gate at JFK Airport literally has no seats for the passengers! You have to wait in other gates. They should do something about it."
Desventajas: "flew from seattle on delta. i paid for korean air but delta put me on delta going from boston to seoul. very disappointed with the experience going to seoul."
Ventajas: "I was not able to make the flight because the Delta flight from Richmond to New York got cancelled."
Desventajas: "1st leg of Flight got cancelled."
Ventajas: "Flight was very nice, good service and new aircraft. Korean Air needs to get better selection of movies"
Desventajas: "Serve little drinks like water, juices, soft drinks. The plastic cup is small and yet it is half filled. A can every meal would be nice."
Desventajas: "Nothing but headaches and made me throw out my $100 e cigarette that I checked under the plane half way through my trip from new york to vietnam. And they made me run all over the airport to address the situation only to find out once I arrived that they threw it out without my knowledge or permission"
Ventajas: "Great Service, friendly staff, clean planes."
Desventajas: "Larger seats"
Ventajas: "Good is in Vietnam finish"
Ventajas: "Clean, new plane, with great entertainment systems and choices."
Desventajas: "How in the hell this day in age do you not have Vegan food options on a plane serving Asian countries?! How dose none of the flight crew not understand the words "No Meat"?"
Ventajas: "Crew attended to my needs seriously and in a timely fashion."
Ventajas: "Airline provided rooms and a good breakfast before our rescheduled flight. Had personal service by KAL personnel in re-routing our luggage. KAL personnel always told us the truth about our situation."
Desventajas: "Flight was cancelled and rescheduled through Taipei with another airline 12 hours later."
Ventajas: "Great smooth flight!"
Desventajas: "Crew's English skills could be better. No wifi or other connectivity options on a 13 hr flight."
Ventajas: "The service & cleanliness."
Desventajas: "The seats."
Ventajas: "Very reliable, quick boarding"
Ventajas: "Friendly staff, good food, comfortable length seats. Deplanijng and boarding was fast."
Ventajas: "They have a enough space even economy’s seat."
Ventajas: "acomodations was awesome!!!"
Desventajas: "temperature was not consitent"
Ventajas: "Great entertainment options and all complimentary supplies not"
Ventajas: "Clean airplane and ver polite crew."
Desventajas: "Was not allowed to get a seat assigned online. Only at airport checking when most decent seats were taken. Also could not choose the food online. Online site poor. Wasted a lot of time and still could not get seat and food preference."
Ventajas: "Top notch service and food in economy on a 14 hour flight! The flight attendants are wonderful! I wouldn't fly with any other airline!"
Ventajas: "Cordial; patient; understanding; calm; respectful; and helpful"
Ventajas: "Flight attendants were very nice."
Desventajas: "Movies are old"
Ventajas: "Once we got underway, the trip was average."
Desventajas: "We had a 3 hour delay which is annoying to begin with. They could have boarded us later but they DEFINITELY could have been more polite about it. They announce very rudely that if we didn't like the situation, we should just get off. It's a 12 hour trip. A little courtesy would not hurt."
Ventajas: "Pleasant and helpful"
Desventajas: "The food"
Ventajas: "The food was good"
Desventajas: "I was shocked there wasn't any wifi on board"
Ventajas: "Staff very helpful in every way."
Ventajas: "Enjoyed the flying experience with KE - friendly, attentive crew, econ seats are comfortable with lots of legroom. I was really well taken care of."
Desventajas: "More movies to choose from"
Ventajas: "The attention to detail and excellent service was better than I had expected. I was especially impressed by the stickers the cabin attendants used to notify sleeping passengers upon waking up that the meal/drinks were still available upon request."
Ventajas: "Tripulación extremadamente atenta, limpiaban los baños cada vez que alguien lo usaba, silenciosa. Cabina moderna, asiento totalmente reclinable, muy cómodo."
Ventajas: "Ground staff very friendly as in flight staff. Boarding orderly and seats comfortable."
Desventajas: "Food was not very tasty"
Ventajas: "The entertainment was great ,and the food"
Desventajas: "Waiting on long line to use bathroom"
Ventajas: "I liked the ample legroom. I liked the food. I liked that the crew periodically offered refreshments. I liked the spacious overhead storage. I liked how far the seats reclined. It doesn't go back as far as first class seats do but better than the economy seats of other airlines/planes. I liked the clean restrooms. I liked the entertainment selection. I especially liked that you can view the external cameras."
Ventajas: "Service, comfort, and seat room."
Desventajas: "Everything was enjoyable on return flight"
Ventajas: "First class service even n economy."
Ventajas: "I like the food,the crew are nice and very helpful"
Ventajas: "Lots of entertainment options and nice crew."
Desventajas: "Food made my partner nauseous."
Ventajas: "Food was great! Staff was courteous. Flight was on time:)"
El vuelo estuvo excelente. La gente de JAL es muy especial. La próxima vez volveré a volar con ellos.
Ventajas: "The flight attendants are the most professional and attentive employees I've ever had the pleasure to be served by."
Desventajas: "The movie selection could have been much better for such a long flight."
Ventajas: "Seat super comfy"
Desventajas: "All okay"
Desventajas: "The chairs were just a little uncomfortable, too firm, but everything else made up for it."
Ventajas: "The crew members polite and nice."
Desventajas: "To time the food service more evenly. Left side passengers were served a meal and finished before the right side was served food."
Ventajas: "JAL services on the plane is great. Food is much better than other companies. Ice Cream after dinner is great. Flight attendants are polite and nicer than other companies. Interior of the airplane was newer and comfortable."
Ventajas: "Jamás había estado en un asiento de clase económica tan cómodo y que el servicio fuera de clase superior."
Desventajas: "Todo excelente !"
Ventajas: "I loved the Haagen daz ice cream. Loved that they have USB ports."
Desventajas: "Portions of food is small. Entertainment selection could be better organized; ie comedy tv shows, drama tv shows, Japanese tv shows."
Ventajas: "Everything ! Makes me what to travel to Japan more."
Desventajas: "I loved it"
Ventajas: "The staff are really nice helpful and respectful."
Desventajas: "I dont l8ke the restrooms, they shoukd be always be cleaned most of the times. No cup noodles."
Desventajas: "Tight seating."
Ventajas: "Lots of leg room in economy, flat screen, very friendly crew, and this was the cheapest direct flight to Japan I could find 2 weeks in advance!"
Ventajas: "Very helpful and polite"
Desventajas: "I got a sore but comes the seat was not very padded"
Ventajas: "This airline is efficient, polite, and has a great business class product. Seats are large and open. Easy to move into different positions. Tv is in readable large and clear with a mini screen in the remote. The food was outstanding. Waygu beef medium rare. Washrooms are the cleanest in the sky. Definite repeat!"
Ventajas: "Friendly diligent staff"
Desventajas: "No announcement to acknowledge the bumpy ride"
Ventajas: "Friendly and attentive staff with excellent amenities ie: check in, seat space, food quality, movies to watch, music, ...etc."
Desventajas: "Nothing to complain about here. Both trips to Tokyo, Japan--to and from Japan have been enjoyable and drama free."
Ventajas: "Courtesy and thoughtful services throughout the flight More leg room and better food than typical American Airlines’ economy"
Desventajas: "Can’t think of any thing"
Desventajas: "Japan airline will end the flights from Narita to Incheon on 3/25 which doesn’t work for my future trips."
Ventajas: "Inspire of bad weather, the pilot executed a perfect landing !"
Ventajas: "Amazing service and amazing food! For such a long flight I was extremely comfortable! Loved that the crew members kept me informed since I was spotty with Japanese they were very good!"
Desventajas: "Can't really say anything bad! It was great!"
Ventajas: "JAL has always provided exceptional value for money and top notch service."
Desventajas: "Have taken several JAL flight the last 1 year and this flight was significantly worse than the last few. Especially the meals."
Ventajas: "Boarding and crew"
Desventajas: "Lost luggage"
Ventajas: "Great service and terrific vegan meals served. Facilities were clean and personnel were very helpful and provided terrific service to the passengers."
Ventajas: "service was excellent. Seating was OK in spite of it being economy."
Desventajas: "One meal was sufficient in quantity, mediocre in quality. Other meals and snacks were skimpy in frequency and quantity."
Ventajas: "Good quality food. Between-meal snacks. Great selection of media entertainment. Convenient power available at each seat including USB right in front of you. Many handy pockets in front of you for storing various items."
Desventajas: "Little surprised that the attendants were a little difficult to understand in English. I imagined their English would be pretty good."
Ventajas: "JAL always have good services."
Ventajas: "Wonderful Crew."
Ventajas: "Movie choices"
Desventajas: "Too small, too hot. Not enough air conditioning. China air was better. Only one meal choice. No choice for vegetarians or allergies. Didn't warn about the rain, stairs were slippery"
Ventajas: "Check-in was swift and painless. Crews were pleasant. They gave my daughter a small toy before take off which made her happy. The seat was noticeably wider than any other airline I had taken before."
Desventajas: "Food was so so...although my daughter liked her kids meal (tater tots, chicken nuggests, veges, jam sandwitch, fruits, ice cream.)"
Ventajas: "A meal on a two hour flight is an amazing perk!"
Ventajas: "The flight attendants were very kind and attentive."
Desventajas: "A bit hard to get in and out of my seat 8A. But the seat and bed itself were comfortable."
Ventajas: "The airplane and all"
Desventajas: "A little bit in the sakura lounge"
Ventajas: "The small touches - the hot soup in the middle of the flight was nice and comforting, the crew were exemplary in their hospitality, the seat was easily the most comfortable Economy Class seat I've sat on."
Ventajas: "Finally arriving"
Desventajas: "AA waited 4-hours to cancel the flight with 24-hours to the next flight.. Breakfast voucher didn't cover a third of the cheapest breakfast in the hotel where I was sent for the night. Even the flight the next day, sunny, was delayed."
Desventajas: "Free Wi-Fi would be nice"
Desventajas: "Some turbulence awoke us midway through the overnight flight."
Ventajas: "Japan Airline employees are courteous and gracious. The plane and seats were comfortable, and they offered complimentary food and movies. I would definitely fly this airlines again."
Desventajas: "There was nothing I didn't like about this airlines."
Ventajas: "As always, the Japan Airline's stewardess takes care of you so well, they really make your trip a very comfortable one. (Think the Japanese airline crews are the most caring, with thorough service, and they are surely one of them."
Ventajas: "El vuelo partió y llego según lo programado. Se puede usar wifi, lo cual ayuda mucho a tener un mejor entretenimiento a bordo, asi que pude hablar con mi familia y amigos, y usar mi spotify. Las horas se fueron volando ;)"
Desventajas: "La comida pudo ser mejor. No es que estuviera mal, pero esperaba un poco más de JAL."
Ventajas: "Crew was very pleasant professional and caring."
Desventajas: "Seat bottoms could be more comfortable."
Ventajas: "Since I had back pain,I really like that I could checked in two luggages. Thank you so much!!"
Ventajas: "Staff amable."
Desventajas: "El staff no ponía orden ni apoyaba a los pasajeros al momento del abordaje, por lo que se comenzó a hacer una fila grande, no dejando pasar a la gente a sus asientos."
Ventajas: "Me gustó la puntualidad de la aerolínea y también el trato que se me brindó. El staff de vuelo siempre es muy amable y atento."
Ventajas: "El staff de American Airlines también fue muy amable. Siempre con una sonrisa y buen trato a pesar de las 11 horas y media de vuelo."
Ventajas: "Plane is comfortable"
Desventajas: "AA attendants were aloof, too busy talking to one another to notice passengers. Service was slow. I felt as I was an inconvenience to the staff."
Ventajas: "Good flight! Confirtable seats, polite crew."
Ventajas: "Politeness of staff, cleanliness, promptness and efficiency."
Ventajas: "I really liked my experience with JAL. The comfort and overall service of the flight was excellent."
Ventajas: "Amazing service"
Desventajas: "This was a much more pleasant flight than I had from DC to Tokyo back on Jan 15"
Ventajas: "ANA was awesome as usual."
Desventajas: "The flight with United Airlines was horrible. The seats were small... leg room not the best. The flight attendants were terrible. I called 3 times to get headphones and they never came to give me any. The food was dry and we were only fed twice. I’m vegan/vegetarian so there wasn’t any options."
Ventajas: "Buena aerolinea"
Desventajas: "Que hable ingles bien el personal"
Ventajas: "Entire crew members, food, hospitality & aircraft."
Desventajas: "I am diabetic patient & I couldn’t get my aisle seat so, I had to wake up my both side passenger too often. Missing my Hindi movies."
Ventajas: "Great customer experience is what look for in any service, ANA delivers this in abundance."
Ventajas: "The crew was amazing! The food was really great! And the entertainment was fantastic! I would absolutely fly with them again the next time I book a trip."
Ventajas: "On time. Clean interior. Kind cabin attendants. A high quality standard of performance."
Ventajas: "Los dos vuelos que tome salieron demirados por diferentes motivos"
Ventajas: "Crew was fantastic. Really polite and attentive. Liked that they offered liquids throughout the flight to keep us hydrated. Good experience overall."
Desventajas: "Entertainment - didn't have to many movies I liked. Food was ok."
Ventajas: "Service Politness of staff"
Desventajas: "Boarding at the gate Shuttle from gate to plane was too crowded Ascending to aircraft was almost a stampede"
Ventajas: "Crew is awesome and nice"
Desventajas: "The seat was extremely uncomfortable."
Ventajas: "Economy premium was very comfortable. Best service I’ve had on an airplane since Pan American days."
Desventajas: "I didn’t like the boarding process one long line. However, it moved quickly and unlike American airlines there was plenty of overhead space. They let you check 2 bags free. Of course, it is an international flight."
Ventajas: "Friendly crew... awesome entertainment. Good drinks and food, one of the best traveling experiences I had. Thank you!"
Desventajas: "Same repeating music"
Ventajas: "Excellent service."
Desventajas: "Los espacios entre asientos son muy pequeños."
Ventajas: "- Airfare Price - Ease of Checking In - Friendliness of Staffs - Aircraft is clean"
Desventajas: "- Entertainment options were limited - Food choices limited as well - Seats are a bit stiff and small"
Ventajas: "Good food, seats were comfy enough for a 4.5-hr flight."
Desventajas: "Better Hollywood options for entertainment."
Ventajas: "I enjoyed the hospitality and attention to detail."
Ventajas: "My wife had injured her knee before our trip and was having difficulty walking. Air Canada provided wheelchair assistance every part of our airport transfers between Atlanta and Japan. Thanks so much !"
Ventajas: "The crew is so polite and attentive. Snacks are free, generous, and tasty. Food is pretty good for airplane food. Interior was very clean and kept clean during the flight."
Desventajas: "I suppose the food could be better."
Ventajas: "Wonderful service"
Desventajas: "Food was on the very bland side"
Desventajas: "The fact that my feet got very swollen (twice their normal size) due to the small space - that had the passenger to my right sleeping on top of my right side."
Ventajas: "The crew is awesome and food is quite good"
Desventajas: "Seat is terrible it's more like domestic flight than international, boarding is terrible because we have to take a bus by standing from terminal to flight"
Desventajas: "No opción de español"
Desventajas: "Vegetarian food options."
Ventajas: "The friendliness of the crews and the cleanliness of the rest rooms."
Desventajas: "The delay before taking off."
Ventajas: "Comfortable. Excellent service."
Ventajas: "They had a lot of Great Movies! I was able to catch up with Kong, James Bond, The Great Wall and much, much more!"
Ventajas: "Love the plane itself. It felt like it was new and it was very comfortable."
Desventajas: "Sometimes I am unable to understand what the announcements are saying. Probably due to the accent and volume of voice."
Ventajas: "Most comfortable economy flight I've ever taken, good legroom, excellent customer service, tasty food, best toilets!"
Desventajas: "El espacio entre el asiento de enfrente. Es pequeño."
Ventajas: "Lindas y exquisitas chicas japonesas, atentas en todo momento"
Desventajas: "Todo excelente,."
Ventajas: "Clean cabin. Courteous and friendly attendants. Inflight amenities were excellent. Meals were perfectly portioned and delicious!!!"
Ventajas: "Whenever given the choice, I choose United flights operated by ANA over thiose operated by United because the ANA planes are generally newer, cleaner, have far superior on board entertainment (important for 12 hour flights) food is better and crew is more responsive/ solicitous."
Ventajas: "Crew is always awesome on ANA flights"
Ventajas: "Food was good but not on every segment. Unlike many other airlines, ANA ticket counter team was very good. Japanese cabin crew etiquette & respectfulness are appreciated."
Desventajas: "Cramped seats. Narita has poor general facilities overall. Therefore ANA should offer a discounted lounge facility for passengers with more than 4 hours transit. (I read that lounge food is surprisingly bad. I used the United lounge instead.)"
Ventajas: "Good service."
Desventajas: "Flight was congested."
Desventajas: "The seats were uncomfortable to sleep in."
Ventajas: "My son can not eat peanuts, I am so happy you offer the peanut free meals. And ANA always have good sevice."
Ventajas: "Good industrious crew who were pleasant and obliging. Lots of storage space in a larger aircraft. Washroom automation using sensors was fantastic. Washrooms we're always kept clean and adequately supplied."
Desventajas: "The seats were very tight."
Ventajas: "Flight crew were amazing! Very hospitable and attentive."
Desventajas: "WiFi was not very good. Connection was very slow and they charge $20 per 100 MB used (instead of one flat fee)."
Ventajas: "I had a long flight and with their hospitality and smile on their face makes me feels relax."
Ventajas: "Very comfortable. Lots of room, wonderful crew."
Desventajas: "A little light on entertainment choices, the English translations of flight info were pretty rough and sometimes unintelligible. Not a problem on this flight but could be if there was a major delay or something that needed to be communicated."
Ventajas: "The best service I have ever received. The stewardess ladies are incredible."
Desventajas: "Alternative movie options."
Ventajas: "I liked the crew both on the ground and in the plane. They were friendly, responsive, and skilled. I liked the seat which was comfortable. I liked the quilt and pillow for sleeping."
Desventajas: "There wasn't anything I can say I didn't like. The movie selection could have been better. The video or TV lacked high-end shows - HBO etc. The headphones could do a better job of blocking out background noise."
Ventajas: "Food was delicious, crew was very nice and attentive. Plane was very new and clean"
Desventajas: "Delay on tarmack at airport. No fault of ANA"
Ventajas: "Price is good"
Desventajas: "The food can be more improve"
Ventajas: "Crew were very gracious and kind."
Desventajas: "Food not as good as before"
Ventajas: "Crew, food, time all great."
Desventajas: "WiFi did not work. Flight data unavailable."
Ventajas: "Excellent crew and very well dressed and always smiling"
Desventajas: "The lights were switched off for a very long time. That can be avoided"
Ventajas: "Flight attendants were very friendly, professional and helpful"
Ventajas: "Crew was polite."
Desventajas: "For such a long journey, the plane could have been nicer."
Desventajas: "We had to go through security after coming in from international and I went through a biometric scanner which I’ve done 100’s of Times I was very unnecessarily felt up for 10 minutes. I had shorts and a T-shirt on, and was pretty sure after the 1st round of groping that there was nothing there"
Ventajas: "Handset to control screen didn’t work. Airline reimbursed me with $75 voucher for inflight duty-free shop."
Ventajas: "Crew was very helpful and courteous Entertainment system was pretty good Food was good. They could have given water bottles instead of asking for water."
Desventajas: "Seat comfort in Economy was just ok. Since this was a long haul flight, seats could have been better."
Desventajas: "Excellent flight service no"
Ventajas: "Satisfied and feel good on Singapore airlines, definitely will consider next trip"
Ventajas: "We loved the service, quality of food, entertainment, and cleanliness of Singapore Airlines flight!"
Desventajas: "Economy is still tightly packed with limited leg room considering the distance traveled."
Desventajas: "Please don’t use just fly.com ever. They cancelled my tkt and never accommodated a new one"
Ventajas: "Friendly crew I like that a lot. The diabetes food choice ecselent Thank you"
Desventajas: "The toilets were very dirty"
Ventajas: "Me tiraron un vaso de gaseosa arriba y la actitud de todo el personal a bordo fue sobresaliente. Más allá del accidente me regalaron 75 usd para gastar en el catálogo a bordo."
Ventajas: "Love the promptness of services, always with a smile!"
Desventajas: "In spite of ordering vegetarian food, was offered a non-vegetarian option and was told that is Asian vegetarian. Food quality was bad too."
Ventajas: "The cabin crew was great."
Desventajas: "1. Flight seats are too congested on flight.. 2. Not too many indian movie choices 3. Some reason, while booking the flight, the KAYAK site had not asked for food choice. And the airline does not carry any extra vegetarian food. This had caused some inconvenience."
Ventajas: "The service from the Singapore Airlines is always impeccable. The food is delicious. The business class seat is spacious and wider than all the US airlines. There are plenty storage space in your seat space. The entertainment system has many choices and has a lot new release movies and shows."
Desventajas: "Unfortunately, the ride on Boeing 777 is not as smooth as the Airbus'. The noise in the cabin is louder. The seat is comfortable but the bed is not. First, the flat bed is not transformed by a button and it needs a physical person to flip it over. The mat is thin and I can feel some hard edges while lying down. The noise from the engine transmits to the bed and it is hard to sleep even with the noise cancellation headphone."
Ventajas: "Premium economy"
Ventajas: "Even though the flight was just 45 mins, the crew were able to pop out a beverages round"
Desventajas: "Nothing to mention, all was good"
Ventajas: "food. schedule was on time"
Ventajas: "The service crew served us well. They are friendly and helpful"
Desventajas: "Too many Indian movies"
Desventajas: "too long a flight 17 hours from SFO to Singapore"
Desventajas: "Foods serving were too slow for economy class. Not enough selections for entertainment."
Ventajas: "Entertainment even in economy class was excellent -- tons of movies, games, etc. Cabin crew were friendly. Bathroom was very large."
Desventajas: "In economy, seating was incredibly tight (very little legroom) and at least in my seat, very little reclining. For a 14 hour flight through the night, it made it very difficult to actually get any rest. Food was OK."
Ventajas: "Las aerolíneas asiáticas que he probado son excelentes de todo a todo. Gran servicio y atención al cliente."
Ventajas: "smooth service with refreshments"
Desventajas: "No working seat audio"
Ventajas: "Like the food"
Desventajas: "In flight crew manager in greenish dress was rude! Seemed like there weren’t enough restrooms on flight."
Ventajas: "Crews are truly nice and patient"
Desventajas: "Crews are very nice, food are not really good"
Ventajas: "Service is very good."
Desventajas: "Too warm/hot inside the cabin throughout the flight."
Ventajas: "Crew was super nice. Amazed at collection of Chinese movies and music. Great alcoholic beverage selection."
Desventajas: "Hope that there were more time to order and enjoy beverages."
Desventajas: "Food was very poor."
Ventajas: "Overall service, good leg space."
Desventajas: "We were seated in the same section with four babies."
Desventajas: "It is really good experience. All the flight attendants are good"
Ventajas: "Crew, plane, punctuality"
Ventajas: "Friendly staff."
Desventajas: "Kids' meal didn't have fruits. No cellphone charger."
Ventajas: "the flight time was quick , by the time you took off you practically were preparing for landing"
Desventajas: "nothing disappointing"
Ventajas: "Entertainment was awesome. Boarding was fast."
Desventajas: "Not enough food served (only two meals on a sixteen hour flight) and tasted okay. Crew was not all friendly."
Ventajas: "great service. new plane. excellent video system."
Desventajas: "not much to complain about."
Ventajas: "Singapore Airlines is my new airline, forget about any other airlines. They have very beautiful service and entertainment. Their staff and one of the best crews ever. I really love it."
Ventajas: "Excelente y cálido servicio en el mostrador de facturación en Manila. Comida bastante aceptable para clase turista. Acceso gratis a sala vip en Changi, con oportunidad de tomar una ducha antes de embarcar en el vuelo largo a Barcelona. Las azafatas son adorables."
Desventajas: "La calidad del sonido del sistema de entretenimiento a bordo no es buena. Hay mal contacto entre las tomas del asiento y los auriculares."
Ventajas: "La cordialidad, el trato, el servicio, el avión, la limpieza. Un vuelo muy agradable y que recomendaría siempre."
Desventajas: "Que para ofrecer los servicios comerciales si hablaban español, para el resto de servicios no, aunque fueron muy atentos."
Desventajas: "I have no complaint"
Desventajas: "Cabin too hot"
Ventajas: "Just as previous reviews mentioned, this is a top notch airline even when flying coach. The staff was courteous and attentive, the food was good and the flight overall was comfortable. I'd fly with Singapore again in a heartbeat."
Ventajas: "I like your new entertainment devices and big screen"
Desventajas: "the number of movies is a little bit less. the category of videos is not clear."
Ventajas: "service was very Singapore airlines"
Desventajas: "food in coach was not as good as I remembered from other flights on Singapore"
Ventajas: "crew excellent and very efficient & professional"
Ventajas: "Everything great"
Ventajas: "Flight crew"
Desventajas: "No leg room"
Desventajas: "Was not able to board"
Ventajas: "Crew was great and were timely in boarding and deplaning processes. They were willing to help when asked."
Desventajas: "As a 6’ tall, broad shoulder individual the seats were narrow and there was not much leg room. Fortunately there was an empty seat directly next to me which afforded me some space."
Ventajas: "Economy seats were EXTREMELY uncomfortable, a mannequin would complain and to add insult to injury , the obvious placements of overly extravagant “first class” seats vs regular economy seats , were very off putting. People are sitting on cardboard for hours on end , add some comfort to your seats!"
Desventajas: "More humanly comfortable seats , I understand you get what you pay for, but having to be deliberately uncomfortable for 13 hours straight is extremely unfair."
Ventajas: "The seat was comfortable. The crew was very nice."
Desventajas: "Keep doing the same. Cost is not always the most important."
Desventajas: "My first meal was kind of burnt, and I wish they would offer a salt and pepper packets. Also, more frequent Rounds to pick up trash would be helpful"
Ventajas: "Impecable, mucho hay que aprender por parte de las aerolíneas americanas del excelente servicio a bordo de las asiáticas, así es un placer volar"
Desventajas: "My food was kind of dried up like it had been over microwaved. We were very swished in our seats. Two middle in row of 4. :("
Ventajas: "Comfortable and excellent hospitality."
Ventajas: "Flight attendants were all nice and friendly."
Ventajas: "There was a decent movie collection to watch."
Desventajas: "Seats were crammed, not enough width or legroom. Staff not that friendly. Food was alright but nothing to write home about"
Ventajas: "The seats were OK, solid C. The staff were good B+, and the food (warm veggie was poor D+. The second flight I had raw veggies which was much better, B-."
Desventajas: "The flight from Taipei to BKK too off 40 minutes late. When we arrived in Thailand it took 20 minutes to get the jetway working. Sad! Timely flights and support services are expected."
Ventajas: "La comida y también cuando te apagaron las luces del avión para dormirse."
Desventajas: "La incomodidad en los asientos en economy. 15 horas en asientos de economy no es la mejor opción para viajes tan larga. Tendría que comprar de business y para arriba si tendría el dinero."
Desventajas: "Seating way too tight"
Desventajas: "Comfort, I need to get to where I can fly first class"
Ventajas: "They very helpfull"
Desventajas: "The chair was too small"
Ventajas: "Very comfortable flight, crew were very professional, food was delicious!"
Desventajas: "Wish I had known the headphone jack needed and adapter from mono to stereo to use own headphones, but the headphones provided were adequate."
Desventajas: "Not much in choice of movies."
Ventajas: "The crew smiled a bit more and they were more helpful. Communication between captain and passengers was good. Take of and landing was very smooth."
Desventajas: "The food can definitely improve. Offer passengers more fluid; water, variety of juices."
Ventajas: "Very comfortable. Great movies."
Desventajas: "Not so good on the television shows"
Ventajas: "The 777 premium economy seats are quite good"
Desventajas: "Food was awful and service so-so. Rushed and unfriendly"
Ventajas: "I cannot say how much i enjoyed eva air. The stewardesses were wonderful the people in taipei i dealt with were fantastic."
Desventajas: "The woman i had to deal with in seattle at the ticketing desk was an absolute nightmare. Im heartbroken i dont remember her name because i would happily name her. Everyone else was perfect. The fella helping me even said "i am so sorry, she is awful and makes me very nervous. I will probably fly asiana from now on just so i do not have to deal with her."
Ventajas: "Never flew with EVA but timely take off and landing. Smooth flight. Kind crew members. I think everything is great because I did not expect a lot from this airlines."
Desventajas: "I don't know much about Chinese food. Announcement was a bit hard to understand their accent."
Ventajas: "Buena comida, aviones cómodos, organización, excelente atención"
Ventajas: "Friendliness, comfy seats"
Ventajas: "Comodidad y atención"
Desventajas: "El entretenimiento dentro del avión no era muy bueno."
Ventajas: "Comodidad y atención"
Desventajas: "El entretenimiento no fue muy bueno"
Ventajas: "The crew was very friendly and fast help with passengers needs."
Desventajas: "On long flights over 6 hours , I find that seats become very uncomfortable . I do stand up and stretch if it is available to do so. After 10 hours of flight travel my legs , back, and neck are very stiff and sore."
Ventajas: "I missed my flight"
Ventajas: "Great food, clean bathrooms, courteous and efficient service. It was my first time flying with EVA Air and I would definitely choose them again."
Ventajas: "The fly attendants offer water and juice frequently like every 1-2 hours and also snacks 4 times during the flight. Meals taste good and inflight entertainment is good."
Ventajas: "Reasonable legroom in Economy. Friendly staff. Clean bathrooms."
Desventajas: "Beer selection is terrible (eww - Heineken) Movie selection is very limited"
Ventajas: "Flight attendants are very courteous and polite. Try to please everyone. They even clean bathrooms often. Food were great too."
Desventajas: "I did not like the transfer from Eva to air Macau. Horrible. Long walk. No one there. No lounge to wait 5 hours!! I hate what happened"
Ventajas: "Same as above"
Desventajas: "Same as above Also flight was a but messy, and crew couldn't keep some passengers quiet"
Ventajas: "This airplane had so much leg room.... :-) made it more comfortable."
Ventajas: "Nice staff good movie selection good flight"
Ventajas: "The price the food okay. The leg room seemed more in economy than other airlines."
Desventajas: "Not just your airline but a cultural differences how westerners take how they are talked too"
Desventajas: "The seats were too close to the rows in front and back."
Ventajas: "The flight crew was amazing. They were very kind and helpful"
Desventajas: "I'd work on the in flight food"
Desventajas: "Food made me sick for 5 days. Ruined my first week in Philippines, cost so much money because I couldn't leave my hotel."
Desventajas: "Flight crew was unfriendly with myself and other passengers."
Ventajas: "relatively more spacious than other airlines"
Desventajas: "seat itself not comfortable enough, hard seat; food can perhaps be improved"
Ventajas: "fantastic flight experience. the aircraft was clean neat and comfortable. i loved how they kept the restrooms so clean even through a 13.5 hour flight. I slept through dinner but the western style breakfast was good. The crew was attentive and polite."
Desventajas: "Old 744 plane. One of the 3 remaining 744s. In flight entertainment has low resolution screen (but touch screen though). Crew service was average - below par for an Asian airline. Seats are not comfortable. No drinks were offered after meal service for such a long flight. Please learn from SIA."
Ventajas: "Awesome flight...on time and good food.. customer service was excellent"
Desventajas: "Bad bad bad I book 3 months ahead, they should put us in the front row seat instead so far to the back seat."
Ventajas: "Very relaxed atmosphere with helpful attendants, great food (Asian vegetarian special meal. I also appreciate the lounge while waiting. Altogether the tops, in a totally different realm (i.e. postitive) from flying on US carriers."