Ventajas: "Crew was great!"
Ventajas: "Just normal..."
Desventajas: "Improve Leg room"
Ventajas: "Very friendly staff with excellent service. Bottled water in every seat upon boarding. Lots of leg room, and love the outer earphones they provide!"
Desventajas: "More movie selections"
Ventajas: "The crew was very friendly, and I was happy to be seated in a 2-person row."
Desventajas: "Nothing the crew could do- a lot of turbulence and food served past midnight!"
Ventajas: "Clean and comfort"
Ventajas: "Crew was amazing. But the seat could have been more comfortable."
Desventajas: "There should have been some Indian programes/ movies. Specially some Hindi movies to watch."
Ventajas: "Fortunately plane not full and was able to use adjacent seat(s)."
Desventajas: "The seat needs more support very uncomfortable"
Ventajas: "Crews were all amazing!"
Desventajas: "Boarding was not announced clearly"
Ventajas: "Overall good, comfortable, nice and food and entertainment was very good quality."
Desventajas: "I didn't realized we were on a code share flight from Seoul to Hanoi until we got to check in counter and they couldn't issue boarding pass even though it was a through check in for till Hanoi. In our booking itinerary it was printed as Korean air with a small print that said operated by jinair. It wasn't so bad but the hassle of going to another terminal to board and being in a smaller aircraft after a long flight wasn't the best."
Ventajas: "Friendly staff."
Desventajas: "my travel trip from Kuala Lumpur to Korea and return face critical situation during landing at both airport ( Incheon and KLIA). I WOULD LIKE TO SUGGEST KOREAN AIR HAS TO CHECK YOUR TYRES CONDITIONS BEFORE TAKE OFF. I WILL NOT FLY WITH KOREAN AIRLINE ANYMORE"
Ventajas: "Adult and kids menu was good on flights departing San Francisco. Programming options were Good."
Desventajas: "Lot of walking (almost an hour) between terminals for transfer between 261 and 236 gates."
Ventajas: "comfort flight."
Desventajas: "skipped snack service."
Ventajas: "Unlike flights in the US, they provided pillows, blankets, slippers, a water bottle and headphones in your seat before you boarded at no extra charge. They were very organized, efficient and quick about boarding."
Desventajas: "My seat was chosen for me. However, leg room was excellent even in the least expensive seats."
Ventajas: "It was great! The staff was very friendly and attentive!!"
Ventajas: "The amount of times i was fed"
Desventajas: "My seat. I wanted to upgrade and they said no, but it wasn't full"
Ventajas: "Staff was friendly"
Desventajas: "More food offerings like snacks and fresh fruit options"
Ventajas: "Staff was very nice"
Desventajas: "Very small seats"
Ventajas: "very comfortable seating/sleeping in Prestige (business) class."
Ventajas: "Great service, good meals and frequent beverages at no charge. From the paper slippers to the warm wash clothes that were passed around at one point, I’ve never been better taken care of on a plane. Passengers comfort was taken into high consideration."
Ventajas: "Almost everything. I liked the very friendly staff and big screen for entertainment."
Desventajas: "Almost nothing"
Ventajas: "Good food"
Desventajas: "Flight was about 13 hours long ☹ but that how it's"
Ventajas: "Food, would of liked snacks or dessert."
Desventajas: "Would of like more movie choices"
Ventajas: "The whole overall experience was fantastic. The food is great and the crew does a great job of taking care of you."
Ventajas: "My first time to fly with Korean Air and I would not hesitate to fly with Korean Air again. The plane has a lot of leg room, aisle is not cramp to move around. It was a long flight, but the flight attendants made it worthwhile. They were very attentive to your needs with exceptional service. The food selection was good. Overall the best flight I've ever had flying overseas."
Desventajas: "Maybe the chair in economy can be a lot more comfortable. Chair is sturdy lack of cushion and back support. People like me who has mobility limitation and bad lower back is difficult coz it adds more discomfort on my end. Hopefully, one day the chair can be more comfortable."
Ventajas: "I liked that it was a seemles, smooth and easy operation during the entire trip from departure to arrival. Thank you for making traveling a pleasant and dreamy experience!"
Desventajas: "There wasn’t anything I didn’t like."
Ventajas: "Great service"
Ventajas: "Everything about the trip was smooth. The seats were comfortable and the food quite good. Everyone was very kind and made the long flight very pleasant."
Ventajas: "I was not expecting that it exceeded my expectations, it was better than my favorite airline. First time I ever eat all the food they served in an airline. The crew were excellent, they're always there- I don't know if they ever rested throughout the duration of the flight! Not to mention, they are all friendly."
Desventajas: "Nothing! I wish I won't see things not to like in my future flights with them."
Ventajas: "Service was not bad, was clean and polite crew."
Desventajas: "My ticket did not have the boarding gate number and information send me to the wrong gate and I missed my flight, I had to wait for another 10 hours for the next flight and I was told that I must pay $120, after long negociation, staff waived the fees but I had to wait for more than 10 hours at airport and missing my flight and everything connected to it."
Ventajas: "Flight attendants were very nice."
Desventajas: "Movies are old"
Ventajas: "Everything was very clean, on time, very efficient, staff was very polite."
Ventajas: "Everyone was so pleasant and helpful."
Desventajas: "More leg room is needed!"
Ventajas: "Everything was as good as it gets specially the crew"
Desventajas: "Very long flight....."
Ventajas: "The food was delicious. Stewardesses awesome."
Desventajas: "Ths length of the flight, but that is normal."
Ventajas: "All services provided was excellent. Staff is well mannered"
Desventajas: "Taking Care of passenger was excellent. Staff is really supportive to passengers."
Ventajas: "The food was really good, the crew was always kind and taking care of me all the time, the aircraft was nice and comfort, flights were always on time and the connection in Seoul was fast. I love the service. I would totally recommend it and whenever I have the chance to fly with Korean Air, I would do it"
Ventajas: "Good service and on time"
Ventajas: "In flight map display, food, power outlets, seat size/space, good movie choices"
Ventajas: "There was a delay in taking off from SFO but the attendants worked very hard at getting everyone on board and taken care of. I missed my connecting flight in Seoul because of the delay, but the attendant let me know well before that I would miss the flight. In Seoul they took me to their very nice Hyatt hotel where I stayed the night and they offered me a very excellent buffet dinner at no cost."
Desventajas: "There was plenty of confusion with the ground crew in Seoul and I was lost trying to find my way to the station where I could find another flight to Hanoi. However, as soon as I found the Korean Air station, they took very good care of me."
Ventajas: "Service was polite and fast."
Desventajas: "Cramped seats"
Ventajas: "Tripulación extremadamente atenta, limpiaban los baños cada vez que alguien lo usaba, silenciosa. Cabina moderna, asiento totalmente reclinable, muy cómodo."
Ventajas: "Food was definitely above average. Cabin service was good."
Desventajas: "Not took off on time. No explanation or apologies from the captain."
Ventajas: "plane was comfortable and ground as well as freight crew's are kind. overall very good service."
Ventajas: "Great service, decent legroom in economy"
Desventajas: "Language barrier was to be expected"
Options for food. There were no vegetarian options.
El vuelo estuvo excelente. La gente de JAL es muy especial. La próxima vez volveré a volar con ellos.
Ventajas: "The flight attendants are the most professional and attentive employees I've ever had the pleasure to be served by."
Desventajas: "The movie selection could have been much better for such a long flight."
Ventajas: "Seat super comfy"
Desventajas: "All okay"
Desventajas: "The chairs were just a little uncomfortable, too firm, but everything else made up for it."
Ventajas: "The crew members polite and nice."
Desventajas: "To time the food service more evenly. Left side passengers were served a meal and finished before the right side was served food."
Ventajas: "JAL services on the plane is great. Food is much better than other companies. Ice Cream after dinner is great. Flight attendants are polite and nicer than other companies. Interior of the airplane was newer and comfortable."
Ventajas: "Jamás había estado en un asiento de clase económica tan cómodo y que el servicio fuera de clase superior."
Desventajas: "Todo excelente !"
Ventajas: "I loved the Haagen daz ice cream. Loved that they have USB ports."
Desventajas: "Portions of food is small. Entertainment selection could be better organized; ie comedy tv shows, drama tv shows, Japanese tv shows."
Ventajas: "Everything ! Makes me what to travel to Japan more."
Desventajas: "I loved it"
Ventajas: "The staff are really nice helpful and respectful."
Desventajas: "I dont l8ke the restrooms, they shoukd be always be cleaned most of the times. No cup noodles."
Ventajas: "Spoke english"
Ventajas: "Very helpful and polite"
Desventajas: "I got a sore but comes the seat was not very padded"
Ventajas: "Friendly diligent staff"
Desventajas: "No announcement to acknowledge the bumpy ride"
Ventajas: "Friendly and attentive staff with excellent amenities ie: check in, seat space, food quality, movies to watch, music, ...etc."
Desventajas: "Nothing to complain about here. Both trips to Tokyo, Japan--to and from Japan have been enjoyable and drama free."
Ventajas: "Courtesy and thoughtful services throughout the flight More leg room and better food than typical American Airlines’ economy"
Desventajas: "Can’t think of any thing"
Desventajas: "Japan airline will end the flights from Narita to Incheon on 3/25 which doesn’t work for my future trips."
Ventajas: "Inspire of bad weather, the pilot executed a perfect landing !"
Ventajas: "Amazing service and amazing food! For such a long flight I was extremely comfortable! Loved that the crew members kept me informed since I was spotty with Japanese they were very good!"
Desventajas: "Can't really say anything bad! It was great!"
Ventajas: "JAL has always provided exceptional value for money and top notch service."
Desventajas: "Have taken several JAL flight the last 1 year and this flight was significantly worse than the last few. Especially the meals."
Ventajas: "Boarding and crew"
Desventajas: "Lost luggage"
Ventajas: "Great service and terrific vegan meals served. Facilities were clean and personnel were very helpful and provided terrific service to the passengers."
Ventajas: "service was excellent. Seating was OK in spite of it being economy."
Desventajas: "One meal was sufficient in quantity, mediocre in quality. Other meals and snacks were skimpy in frequency and quantity."
Ventajas: "Good quality food. Between-meal snacks. Great selection of media entertainment. Convenient power available at each seat including USB right in front of you. Many handy pockets in front of you for storing various items."
Desventajas: "Little surprised that the attendants were a little difficult to understand in English. I imagined their English would be pretty good."
Ventajas: "JAL always have good services."
Ventajas: "Wonderful Crew."
Ventajas: "Movie choices"
Desventajas: "Too small, too hot. Not enough air conditioning. China air was better. Only one meal choice. No choice for vegetarians or allergies. Didn't warn about the rain, stairs were slippery"
Ventajas: "Check-in was swift and painless. Crews were pleasant. They gave my daughter a small toy before take off which made her happy. The seat was noticeably wider than any other airline I had taken before."
Desventajas: "Food was so so...although my daughter liked her kids meal (tater tots, chicken nuggests, veges, jam sandwitch, fruits, ice cream.)"
Ventajas: "The flight attendants were very kind and attentive."
Desventajas: "A bit hard to get in and out of my seat 8A. But the seat and bed itself were comfortable."
Ventajas: "The airplane and all"
Desventajas: "A little bit in the sakura lounge"
Ventajas: "The small touches - the hot soup in the middle of the flight was nice and comforting, the crew were exemplary in their hospitality, the seat was easily the most comfortable Economy Class seat I've sat on."
Ventajas: "Finally arriving"
Desventajas: "AA waited 4-hours to cancel the flight with 24-hours to the next flight.. Breakfast voucher didn't cover a third of the cheapest breakfast in the hotel where I was sent for the night. Even the flight the next day, sunny, was delayed."
Desventajas: "Free Wi-Fi would be nice"
Desventajas: "Some turbulence awoke us midway through the overnight flight."
Ventajas: "As always, the Japan Airline's stewardess takes care of you so well, they really make your trip a very comfortable one. (Think the Japanese airline crews are the most caring, with thorough service, and they are surely one of them."
Ventajas: "El vuelo partió y llego según lo programado. Se puede usar wifi, lo cual ayuda mucho a tener un mejor entretenimiento a bordo, asi que pude hablar con mi familia y amigos, y usar mi spotify. Las horas se fueron volando ;)"
Desventajas: "La comida pudo ser mejor. No es que estuviera mal, pero esperaba un poco más de JAL."
Ventajas: "Crew was very pleasant professional and caring."
Desventajas: "Seat bottoms could be more comfortable."
Ventajas: "Since I had back pain,I really like that I could checked in two luggages. Thank you so much!!"
Ventajas: "Staff amable."
Desventajas: "El staff no ponía orden ni apoyaba a los pasajeros al momento del abordaje, por lo que se comenzó a hacer una fila grande, no dejando pasar a la gente a sus asientos."
Ventajas: "Me gustó la puntualidad de la aerolínea y también el trato que se me brindó. El staff de vuelo siempre es muy amable y atento."
Ventajas: "El staff de American Airlines también fue muy amable. Siempre con una sonrisa y buen trato a pesar de las 11 horas y media de vuelo."
Ventajas: "Plane is comfortable"
Desventajas: "AA attendants were aloof, too busy talking to one another to notice passengers. Service was slow. I felt as I was an inconvenience to the staff."
Ventajas: "Politeness of staff, cleanliness, promptness and efficiency."
Ventajas: "I really liked my experience with JAL. The comfort and overall service of the flight was excellent."
Ventajas: "Seat has more space than Southwest. LCD screen is bigger too. Free internet on the plane is very cool too."
Desventajas: "Boarding is very slow and stop treating us like children when boarding. The flight attendant was annoying too on repeated announcement of what needs to be put in the cabinet and what not. Come on, it's a 1 hr flight."
Ventajas: "Everything! They do a great job on long haul flights. If only US carriers could do half as good!"
Desventajas: "The domestic connection flight was very tight due to the delay of the first flight. The process of assisting people with domestic flight connection can improve more in Japan. I had to go around ask around that ended up wasting more time."
OTHER AIRLINES WOULD CHANGE YOUR FLIGHT FOR A FEE BUT ANA DID NOT!!!!!!!!!
Ventajas: "Amazing service"
Ventajas: "ANA was awesome as usual."
Desventajas: "The flight with United Airlines was horrible. The seats were small... leg room not the best. The flight attendants were terrible. I called 3 times to get headphones and they never came to give me any. The food was dry and we were only fed twice. I’m vegan/vegetarian so there wasn’t any options."
Ventajas: "Buena aerolinea"
Desventajas: "Que hable ingles bien el personal"
Ventajas: "Entire crew members, food, hospitality & aircraft."
Desventajas: "I am diabetic patient & I couldn’t get my aisle seat so, I had to wake up my both side passenger too often. Missing my Hindi movies."
Ventajas: "Great customer experience is what look for in any service, ANA delivers this in abundance."
Ventajas: "The crew was amazing! The food was really great! And the entertainment was fantastic! I would absolutely fly with them again the next time I book a trip."
Ventajas: "On time. Clean interior. Kind cabin attendants. A high quality standard of performance."
Ventajas: "Los dos vuelos que tome salieron demirados por diferentes motivos"
Ventajas: "Crew was fantastic. Really polite and attentive. Liked that they offered liquids throughout the flight to keep us hydrated. Good experience overall."
Desventajas: "Entertainment - didn't have to many movies I liked. Food was ok."
Ventajas: "Service Politness of staff"
Desventajas: "Boarding at the gate Shuttle from gate to plane was too crowded Ascending to aircraft was almost a stampede"
Ventajas: "Crew is awesome and nice"
Desventajas: "The seat was extremely uncomfortable."
Ventajas: "Economy premium was very comfortable. Best service I’ve had on an airplane since Pan American days."
Desventajas: "I didn’t like the boarding process one long line. However, it moved quickly and unlike American airlines there was plenty of overhead space. They let you check 2 bags free. Of course, it is an international flight."
Ventajas: "Friendly crew... awesome entertainment. Good drinks and food, one of the best traveling experiences I had. Thank you!"
Desventajas: "Same repeating music"
Ventajas: "Excellent service."
Desventajas: "Los espacios entre asientos son muy pequeños."
Ventajas: "- Airfare Price - Ease of Checking In - Friendliness of Staffs - Aircraft is clean"
Desventajas: "- Entertainment options were limited - Food choices limited as well - Seats are a bit stiff and small"
Ventajas: "Good food, seats were comfy enough for a 4.5-hr flight."
Desventajas: "Better Hollywood options for entertainment."
Ventajas: "I enjoyed the hospitality and attention to detail."
Ventajas: "My wife had injured her knee before our trip and was having difficulty walking. Air Canada provided wheelchair assistance every part of our airport transfers between Atlanta and Japan. Thanks so much !"
Ventajas: "The crew is so polite and attentive. Snacks are free, generous, and tasty. Food is pretty good for airplane food. Interior was very clean and kept clean during the flight."
Desventajas: "I suppose the food could be better."
Ventajas: "Wonderful service"
Desventajas: "Food was on the very bland side"
Desventajas: "The fact that my feet got very swollen (twice their normal size) due to the small space - that had the passenger to my right sleeping on top of my right side."
Ventajas: "The crew is awesome and food is quite good"
Desventajas: "Seat is terrible it's more like domestic flight than international, boarding is terrible because we have to take a bus by standing from terminal to flight"
Desventajas: "No opción de español"
Desventajas: "Vegetarian food options."
Ventajas: "The friendliness of the crews and the cleanliness of the rest rooms."
Desventajas: "The delay before taking off."
Ventajas: "Comfortable. Excellent service."
Ventajas: "They had a lot of Great Movies! I was able to catch up with Kong, James Bond, The Great Wall and much, much more!"
Ventajas: "Love the plane itself. It felt like it was new and it was very comfortable."
Desventajas: "Sometimes I am unable to understand what the announcements are saying. Probably due to the accent and volume of voice."
Ventajas: "Most comfortable economy flight I've ever taken, good legroom, excellent customer service, tasty food, best toilets!"
Desventajas: "El espacio entre el asiento de enfrente. Es pequeño."
Ventajas: "Lindas y exquisitas chicas japonesas, atentas en todo momento"
Desventajas: "Todo excelente,."
Ventajas: "Clean cabin. Courteous and friendly attendants. Inflight amenities were excellent. Meals were perfectly portioned and delicious!!!"
Ventajas: "Whenever given the choice, I choose United flights operated by ANA over thiose operated by United because the ANA planes are generally newer, cleaner, have far superior on board entertainment (important for 12 hour flights) food is better and crew is more responsive/ solicitous."
Ventajas: "Crew is always awesome on ANA flights"
Ventajas: "Food was good but not on every segment. Unlike many other airlines, ANA ticket counter team was very good. Japanese cabin crew etiquette & respectfulness are appreciated."
Desventajas: "Cramped seats. Narita has poor general facilities overall. Therefore ANA should offer a discounted lounge facility for passengers with more than 4 hours transit. (I read that lounge food is surprisingly bad. I used the United lounge instead.)"
Ventajas: "Good service."
Desventajas: "Flight was congested."
Desventajas: "The seats were uncomfortable to sleep in."
Ventajas: "My son can not eat peanuts, I am so happy you offer the peanut free meals. And ANA always have good sevice."
Ventajas: "Good industrious crew who were pleasant and obliging. Lots of storage space in a larger aircraft. Washroom automation using sensors was fantastic. Washrooms we're always kept clean and adequately supplied."
Desventajas: "The seats were very tight."
Ventajas: "Flight crew were amazing! Very hospitable and attentive."
Desventajas: "WiFi was not very good. Connection was very slow and they charge $20 per 100 MB used (instead of one flat fee)."
Ventajas: "I had a long flight and with their hospitality and smile on their face makes me feels relax."
Ventajas: "Very comfortable. Lots of room, wonderful crew."
Desventajas: "A little light on entertainment choices, the English translations of flight info were pretty rough and sometimes unintelligible. Not a problem on this flight but could be if there was a major delay or something that needed to be communicated."
Ventajas: "The best service I have ever received. The stewardess ladies are incredible."
Desventajas: "Alternative movie options."
Ventajas: "I liked the crew both on the ground and in the plane. They were friendly, responsive, and skilled. I liked the seat which was comfortable. I liked the quilt and pillow for sleeping."
Desventajas: "There wasn't anything I can say I didn't like. The movie selection could have been better. The video or TV lacked high-end shows - HBO etc. The headphones could do a better job of blocking out background noise."
Ventajas: "Food was delicious, crew was very nice and attentive. Plane was very new and clean"
Desventajas: "Delay on tarmack at airport. No fault of ANA"
Ventajas: "Amazing crew, very nice and helpful."
Ventajas: "The staff was amazing"
Ventajas: "The help desk employees who helped me rebook my flight."
Desventajas: "After rushing to catch my connecting Singapore flight, their desks were closed and there wasn’t an employee in site. Given that airlines can see connecting fights it would have been great to have someone stay back to either give me a boarding pass or help me rebook! UNSATISFACTORY!"
Ventajas: "Friendly service and not a super crowded plane."
Desventajas: "In-seat entertainment was not working for me, and boarding process could be drastically improved."
Desventajas: "The person next to me had a distinct body odor."
Ventajas: "Always love the SIA business product on long haul."
Desventajas: "This trip had a lot of minor service and cleanliness misses. But they are quibbles in the scheme of the overall great product."
Desventajas: "Great Airline. Great staff and service. Good food and drink."
Ventajas: "Everything, perfect flight"
Ventajas: "The crew was amazing. The seat were uncomfortable"
Desventajas: "Food could have been better."
Ventajas: "The crews on board were amazing!"
Desventajas: "The service from the ground staffs are not as good a the crews onboard."
Ventajas: "Generally good Flight was operated by Silk Air"
Desventajas: "Entertainment score is not meaningful because of the short flight time."
Desventajas: "without any possibility to call back. or to call again while being late, when arrived with plenty of time before departure. nobody was on the gate. when tryed to do all myself whithin minutes tsa didnt bother to speedup process and it took forever. i missed my flight literally in seconds."
Ventajas: "Boarding. Timely departure"
Desventajas: "Entertainment selection."
Ventajas: "Service was excellent, always with a smile."
Ventajas: "excellent - comfy plane, great service, excellent stuff."
Ventajas: "The food was good, good choices and at good intervals. Lavatories were well maintained. Entertainment was excellent."
Desventajas: "My first leg, the crew appeared rushed. Seating was tight. Would definitely upgrade next time."
Ventajas: "Everything else"
Desventajas: "Food was less than marginal"
Ventajas: "The service was excellent start to finish. I found the movie selection to be excellent on the plane and the food was tasty and above average for airline food, and the seats were comfortable."
Ventajas: "The crew was very nice and professional and the amenities were top notch."
Desventajas: "There wasn't enough leg room. My knees touched the chair in front of me the whole time."
Ventajas: "The trip was horrible we have to sit separately three places."
Ventajas: "Very organized"
Desventajas: "Seats could be a bit more comfortable in premium economy"
Ventajas: "What can I say about a flight of this length? Its always an epic journey to go from the US to Asia. However I will say that with Singapore Airlines things are a lot easier. Excellent crew who were always willing to help with my fondness for a beer. Food was as expected and up to the standard of Singapore Airlines. All round it was a long trip made a lot easier......5 stars."
Ventajas: "Me tiraron un vaso de gaseosa arriba y la actitud de todo el personal a bordo fue sobresaliente. Más allá del accidente me regalaron 75 usd para gastar en el catálogo a bordo."
Ventajas: "I was inpressed"
Ventajas: "The flight attendants were amazing."
Ventajas: "Amazing, amazing service! Great food (including Hagen Daaz ice cream) and good choice of beverages. Lots of different entertainment choices. VERY clean and well maintained aircraft. Staff is always friendly and happy...they really seem to absolutely love their job! Free toiletries in the bathrooms are an extra plus. Whenever there was a change in schedule / plans the captain informed the passengers immediately about what was going on and what would happen next."
Desventajas: "The only thing that did and probably always will be AWFUL is going thru security at JFK. The T S A officials there are unfriendly, sometimes rude, never smiling and often yelling at you or even little kids or elderly people. We are travelling a lot and no other security staff at any given airport is so unfriendly and harsh. Worst thing about going on a journey."
Desventajas: "Headphones didn’t work entirely for listening to movies. Had to manually hold it in."
Ventajas: "There was nothing to complain about..a very friendly staff, departure on time !"
Desventajas: "No newspapers and magazines on board !"
Ventajas: "Even though the flight was just 45 mins, the crew were able to pop out a beverages round"
Desventajas: "Nothing to mention, all was good"
Ventajas: "The ground staff at JFK, especially Jon, were very helpful and friendly. The flight crew was also very friendly."
Ventajas: "The A380 is an amazing plane. The flight was smooth and the engine sounds were fairly low."
Desventajas: "Waiting on line to check in was more than a half hour although there were probably only 10 people ahead of me. Got a hard time on the weight of my carry-on being more than 7kg although I had to point out that my ticket allowed me two bags that were 23kg each - I had nothing to check. Eventually, when I pointed out that I could wear enough of the clothes from the carry on, they agreed to let me take it on. On board, the service was cold, bland and infrequent. The entertainment system lost sound perhaps 20 minutes into the flight."
Ventajas: "Service from Singapore airlines"
Ventajas: "Las aerolíneas asiáticas que he probado son excelentes de todo a todo. Gran servicio y atención al cliente."
Ventajas: "smooth service with refreshments"
Desventajas: "No working seat audio"
Ventajas: "Comfort Great book the cook meal choices Restful Attentive service"
Desventajas: "What’s there not to like about SQ"
Ventajas: "Crew was great. Food not bad for airline food . It was clean."
Ventajas: "The service, seats, food, drinks and bed!"
Desventajas: "I reserved a window seat on this site but was given a middle row instead when I checked in."
Ventajas: "the flight time was quick , by the time you took off you practically were preparing for landing"
Desventajas: "nothing disappointing"
Ventajas: "they even addressed me by name"
Ventajas: "Everything was outstanding. The cleanliness of the airplane, the food, the friendliness of the crew, I just can't say enough good things about my experience flying on Singapore Airlines."
Ventajas: "FOOD, ADVANCE SEATING & JETWAY TO UPPER DECK"
Desventajas: "SMALL SPACE FOR FEET IN BUS. CLASS AND HEAD REST NOT THE MOST COMFORTABLE"
Ventajas: "The choices for entertainment were excellent! I was never bored for a second on my 20++ hours of flight. I love how they gave us in-ear earphones instead of the normal airline headphones that keep on sliding off."
Desventajas: "It was quite difficult for me to get comfortable. Maybe it's due to my shortness, I can't really rest my head that well"
Ventajas: "Excelente y cálido servicio en el mostrador de facturación en Manila. Comida bastante aceptable para clase turista. Acceso gratis a sala vip en Changi, con oportunidad de tomar una ducha antes de embarcar en el vuelo largo a Barcelona. Las azafatas son adorables."
Desventajas: "La calidad del sonido del sistema de entretenimiento a bordo no es buena. Hay mal contacto entre las tomas del asiento y los auriculares."
Ventajas: "My luggage was lost, due to an error of another airline. but singapore air took care of it and made sure i got the luggage in Germany - even though it involved bringing it to me to remote location 2.5 hour drive from frankfurt. free of charge. Thanks Singapore airlines!"
Ventajas: "La cordialidad, el trato, el servicio, el avión, la limpieza. Un vuelo muy agradable y que recomendaría siempre."
Desventajas: "Que para ofrecer los servicios comerciales si hablaban español, para el resto de servicios no, aunque fueron muy atentos."
Ventajas: "Singapore air has amongst the best service out of all airlines."
Ventajas: "Had to get new boarding passes at JFK eventhough issued passes at Rochester without gate numbers but was then able to check that my bags were transferred to SIA."
Desventajas: "I could not select a seat on JetBlue. Indian vegetarian food was mainly rice and potaoes and bread, not much protein like paneer or egg for the non-vegans like me."
Ventajas: "Everything was amazing. Best flight I've ever been on!"
Ventajas: "Crew, food, entertainment"
Desventajas: "More movies to choose from. Food."
Ventajas: "The crew was exceptional! They were very friendly and helpful. The food was much better than I expected. The overall experience was great!"
Ventajas: "Seats are comfy"
Desventajas: "Food is the worst out of many other airlines"
Ventajas: "The crew was friendly and the food was excellent."
Desventajas: "Cannot think of anything"
Desventajas: "More leg room"
Desventajas: "The airline went on strike and I have to go through the process of disputing the charges since I had no airplane to board. Really caused a problem since it was a international trip."
Desventajas: "A better selection of movies and a bit more legroom."
Ventajas: "Impecable, mucho hay que aprender por parte de las aerolíneas americanas del excelente servicio a bordo de las asiáticas, así es un placer volar"
Ventajas: "Awesome crew and great service"
Ventajas: "Crew was super nice . Food from Chicago to Taipei was not good but from Taipei to Osaka delicious. Not enough room for man like me 6'2" in Boeing 777 better in 787 ."
Desventajas: "Look above"
Ventajas: "Great friendly flight attendants."
Desventajas: "Nothing I can think of."
Ventajas: "The premium economy seat was pretty comfortable, and much better than those I have experienced in economy on other airlines, the food was really very good, the plane was very clean, the crew very professional, take off and arrival were both on time."
Desventajas: "No complaints."
Ventajas: "La comida y también cuando te apagaron las luces del avión para dormirse."
Desventajas: "La incomodidad en los asientos en economy. 15 horas en asientos de economy no es la mejor opción para viajes tan larga. Tendría que comprar de business y para arriba si tendría el dinero."
Ventajas: "I like everything five stars rating."
Ventajas: "Never heard of Eva air, highly recommend. The plane itself was very comfortable, many amenities provided. Staff was very friendly and helpful."
Desventajas: "Comfort, I need to get to where I can fly first class"
Ventajas: "Leg space was adequate---not cramped. Friendly crew members."
Desventajas: "Would have liked more choices for movies/TV."
Ventajas: "Courteous crew ever, food was good, service was excellent. On time departure."
Ventajas: "Very friendly and attentive flight attendants, they made the 12.5 hour flight very enjoyable. Good selection of in flight movies as well."
Ventajas: "More entertainment selections like movies and music. Food is great too. Best of all is the free day tour for long layover in Taiwan"
Desventajas: "Smaller leg room, rest room and space where people can stretch compared to asiana and Cathay"
Desventajas: "Not much in choice of movies."
Ventajas: "On time, great crew"
Ventajas: "The crew smiled a bit more and they were more helpful. Communication between captain and passengers was good. Take of and landing was very smooth."
Desventajas: "The food can definitely improve. Offer passengers more fluid; water, variety of juices."
Desventajas: "Chicken pasta was cold on the returning flight. Flight crew didn’t come by with water that I saw, except before/with meals. Flight was very cold, even with their nice blanket."
Ventajas: "Newer interior and entertainment as it appeared."
Desventajas: "Service not as attentative compare to other airlines."
Ventajas: "Buena comida, aviones cómodos, organización, excelente atención"
Ventajas: "Everything was Hello Kitty. I didn’t expect that but I loved it"
Ventajas: "I liked their services the most. All staff and crew were very courteous."
Ventajas: "Eveyone was syper friendly and the food was decent. They were very good about allowing me to change seats to an open seat once the doors were closed."
Desventajas: "The selection of movies to watch was not ver good. They had a few (10-15) choices for a few genre but over all there were obly 1 or 2 decent movies per genre."
Ventajas: "Comodidad y atención"
Desventajas: "El entretenimiento dentro del avión no era muy bueno."
Ventajas: "Comodidad y atención"
Desventajas: "El entretenimiento no fue muy bueno"
Ventajas: "Lots of helpful staff who spoke English."
Ventajas: "Well trained crew. very attentive and polite. Comfortable seats and I find the Airline food is very good and fresh. The cost of the flight was very reasonable, compared to the other airlines. EVA Flight attendants are gorgeous and carry out their tasks very professionally and with a smile to all."
Desventajas: "Only issue was that I felt the entertainment needed to be more updated and with more selections within each category. Still I found the entertainment was okay and appreciated on such a long flight"
Ventajas: "The food and the service was excellent. Nice screens on all the seats with good movie, tv, and music selections. For a 16 hour flight I’d say it was a great experience."
Ventajas: "Consistently good service. Really love this airline."
Ventajas: "Same as above"
Desventajas: "Same as above Also flight was a but messy, and crew couldn't keep some passengers quiet"
Ventajas: "The crew was gracious and didn't bother my sleep to eat."
Desventajas: "The seats were hard and oddly shaped such that my legs and feet felt numb after a while. Not the way I want to spend 15h."
Desventajas: "They need to pass more water..very dehydrated. Other airlines is Cathay Pacific and Korean air are always passing water..not 3 ounce cups.. ridiculous."
Ventajas: "Nice facility and good food"
Desventajas: "Some crew members seemed tired and did everything minimally"
Ventajas: "The food is very good and love that HelloKitty theme. Also extra checked baggage without fee is great. Space is better than most. Got to earn miles for my United program is a bonus. The arrival time in the morning is very helpful in getting an extra day."
Ventajas: "This airplane had so much leg room.... :-) made it more comfortable."
Ventajas: "People very friendly and the flights were on time"
Ventajas: "I like the food. And also the great crew! very nice and always smiling."
Ventajas: "Food and smooth boarding"
Desventajas: "Entertainment - movies and shows were lacking"
Ventajas: "I like the staff."
Desventajas: "With my 5 year old daughter, the seats were uncomfortable since we could not lift the arm chair up for her to rest on my lap."
Ventajas: "Truly nothing I didn't like... amazingly courteous the flight attendants flight was amazing!"
Ventajas: "Great employees and great airline."
Desventajas: "The only problem I ever have is my frequent flier number. They can't match my name so I have not gotten credit for any of my flights and the check in people and ticket counter people could not help me."
Desventajas: "No employees to check me in so I missed flight. Checked in on app 20 hours prior but was unchecked in 1 hour before flight."