Ventajas: "Crew was grest and helpful"
Desventajas: "Seats on 777 are not padded very well for a 14 hour flight"
Ventajas: "The service vayama were trying to charge fees way over the normal fees for any adjustments"
Desventajas: "If they could of tried to be helpful when trying ro change dates"
Ventajas: "Everything was great!"
Desventajas: "Some announcements were only made in Korean. Would have been nice to have it in English for international flight."
Desventajas: "Less new movies and kids movies"
Ventajas: "On time, great meals, great friendly crew! Forgot how much I appreciate flying with Korean Air!"
Desventajas: "No improvement needed!"
Ventajas: "crew was nice. not enough space in overhead stow. other passengers bag ate up my legroom"
Ventajas: "This was not to positive off a flight."
Desventajas: "Boarding easy, I am Handicapped, but arrival was a joke. Was never offered assistance. After 12 hours on a plane with braces on both legs you have to walk about a half mile to baggage and stand in lines to get out."
Desventajas: "The food is usually good on korean air but wasn’t great this time"
Ventajas: "Comport seating"
Desventajas: "Food quality needs to be improve"
Ventajas: "Yes, crews were excellent"
Desventajas: "Boarding of passengers should be clear"
Ventajas: "Preference given for those requiring extra help boarding"
Desventajas: "Very narrow seats with very very limited leg room. I’m only 5’4” tall and had no leg room. My sister is 5’11” and had leg cramps from the 4.5 hour flight because of the lack of leg room. Probably time to replace this plane."
Ventajas: "Same as the first flight. Korean flight attendants were very courteous and helpful. Foods ok. We couldn’t afford first or prestige class so we have to trade in our comfort in economy."
Desventajas: "Flight wasn’t as long but if you add up the lay over time, it end up being long."
Ventajas: "A comfortable flight, with fine service."
Desventajas: "The connectioning flight was slightly late, but just enough to make it a mad dash through customs and to the furthest possible gate on the opposite end of the terminal. Not within the airlines control, but unnecessarily hectic"
Ventajas: "Accomodating the cew"
Ventajas: "Everything, the crew was outstanding. I haven't flew with all airlines but Koren Air was so good that I don't want to fly with any other airline, all ways Koren Air from here on out."
Desventajas: "The second meal wasn't the greatest but I think it was me not the food."
Desventajas: "transit was bad. Almost late for my flight"
Ventajas: "My flight to Seoul was originally through Air Canada but my flight was cancelled due to weather in Toronto. So I was rebooked with Korean Air and I loved every minute of my flight. The staff are so talented speaking flawlessly in Korean and English. They made me feel comfortable for the whole 14 hours. I’d definitely fly with them again."
Desventajas: "Everything was going well until our bags didn’t show up at our final destination. Big no-no. Just ruined the otherwise pleasant experience"
Ventajas: "Great customer service. Smooth flight. Friendly and helpful stewardesses despite the language barrier ( I don't speak Korean)."
Desventajas: "Really no complaints. It was just a super long flight and it was too uncomfortable to sleep."
Ventajas: "Again the crew was pleasant."
Desventajas: "The 747-400 flight had some metal box mounted on the floor under the seat in front of me. I have a bad left hip and was in pain the whole flight because all I could do is keep my left leg in one position. If these boxes are necessary then get those seats more space so it will not be a problem. Put new Monitor screens into the seats."
Ventajas: "I have flown a great many long haul flights and this airline is right up there in the top ranks. Excellent flight crew and comfortable seats."
Desventajas: "Just the more than one hour departure delay. Reason given was that they were still waiting for passengers on a connect connecting flight. Then what was unusual was a manual head count of passengers which was out of the ordinary in this high tech world of modern air transportation"
Ventajas: "flight delay for more than an houe"
Desventajas: "Same above"
Ventajas: "Friendly staff"
Ventajas: "Friendly staff, good food, comfortable length seats. Deplanijng and boarding was fast."
Ventajas: "acomodations was awesome!!!"
Desventajas: "temperature was not consitent"
Ventajas: "Food, service"
Ventajas: "The staff was friendly and helpful"
Desventajas: "There wasnt anything that i didnt like"
Ventajas: "bring you anything you need. so helpful."
Ventajas: "Everything.they all assist you and helped u out to look and store your hand carry-on."
Ventajas: "Polite, attentive crew"
Desventajas: "Lie flat seats on the 777 did not go completely flat."
Ventajas: "Food was excellent. Flight attendants are very courteous and helpful too. Plane was very spacious, I love flying with Korean air."
Ventajas: "Except for crying babies, all is well. Commendable"
Desventajas: "Same food every year after year"
Ventajas: "The flight crew was attentive and the meal options were suitable. The in-flight entertainment featured a nice selection of movies."
Desventajas: "The seating in economy class was adequate regarding the comfort standards given the duration of the flight."
Ventajas: "Food not too bad, plenty of beverages."
Desventajas: "Nothing not to like."
Ventajas: "Child friendly with special requests meals. Very accommodating FAs. Always efficient from checkin to boarding. Smooth ride. Great inflight entertainment. Good food. Hot meals all the time. Very Good customer service. Would love to fly Korean Air again."
Ventajas: "Bibimbap not available. Crew checked in our carry-on despite having space above our seats (Carry-on was not checked in during Chicago to Seoul trip). Unresponsive entertainment system. If this was only a ICN - MNL flight this is overpriced since it feels like a budget airline."
Ventajas: "First of all, you should not be charging a cancelation fee for unforeseen circumstance such as health problems. Second of all, I have not received a response yet from the emails I have been sending. It is extremely hard to call your hotline for foreigners."
Desventajas: "Refund policy"
Ventajas: "Tripulación extremadamente atenta, limpiaban los baños cada vez que alguien lo usaba, silenciosa. Cabina moderna, asiento totalmente reclinable, muy cómodo."
Ventajas: "Flight was full but still comfortable."
Desventajas: "We are delayed for 2 hours"
Ventajas: "I liked stewardess's kindenesses"
Ventajas: "same as above"
Desventajas: "long wait for our baggage to be released to the conveyors after we had arrived"
Ventajas: "My special meal request was honored and was quite tasty! The plane was comfortable--seats to lavatory!"
Ventajas: "same as above"
Desventajas: "same as above"
Ventajas: "Everything was great. The only suggestion I would like to make on another topic is the cost of an extra luggage. Compared to another airline I use (Eva Air), I find the Korean Air extra luggage cost much higher."
Ventajas: "Rr00m for legs and food"
Ventajas: "Since this was a connecting flight it was decent turbulence was more felt."
El vuelo estuvo excelente. La gente de JAL es muy especial. La próxima vez volveré a volar con ellos.
Ventajas: "The coach seats were larger than seats for domestic flights. The windows were dimmable for optimal lighting."
Desventajas: "The armrests did not go up all the way, which made it difficult to maximize comfort with my travel partner."
Ventajas: "Crew was attentive and informative of delays"
Desventajas: "This was American Airlines .. my Bags came out late even though i was in Biz Class"
Ventajas: "The crew always smiles and very accomodating."
Desventajas: "The main course could have been better or improve. I wasn’t satisfied with the taste."
Ventajas: "The crew was super friendly."
Ventajas: "Great food. Excellent cleanliness"
Ventajas: "Jamás había estado en un asiento de clase económica tan cómodo y que el servicio fuera de clase superior."
Desventajas: "Todo excelente !"
Ventajas: "was not able to board and was checked in 4 hours in advance"
Ventajas: "The window shades were so cool. Seat was small but fairly comfortable and I like the foot rest."
Desventajas: "No vegetarian options on the main meal menu"
Ventajas: "Very respe tful staff."
Desventajas: "Dirty restrooms."
Ventajas: "The crew"
Desventajas: "Being late"
Ventajas: "Very smooth ticketing and boarding on Tokyo to Manila."
Desventajas: "In LA terminal, instead of the gate number the airport labeled my flight as “TBIT.” Not being local, I had no way of knowing it meant Tom Bradley International Terminal. I stayed near another gait that had international flights, and it turned out the gate was clear on the other side of the complex, which is obscured by construction. If I hadn’t asked one of the workers there I would have missed my flight."
Ventajas: "The flight attendants were very attentive and polite, seats are some of the most comfortable of any airline I've flown (particularly compared to the US domestics), entertainment is solid (although the English movie selection was not that large), and we were regularly offered food and drink if we were awake. I would definitely recommend JAL to others."
Desventajas: "The food was not to my liking (i.e., all Japanese style, but not necessarily types that appeal more to Westerners) but it was palatable."
Ventajas: "Professionalism with friendliness of the crew and the service provided."
Desventajas: "No issues with flight and boarding."
Ventajas: "That I probably won’t have to deal with AA for a while."
Desventajas: "The boarding process was a joke. No seat assignments until the last second. The front desk personnel would not help us with a seat assignment and said they were “working on it”. I sat down with my wife in the waiting area and observed the front desk personnel joking around with each other for the next 45 minutes before the flight. Very unprofessional and not helpful. Not a good way to represent your airline."
Ventajas: "Courteous cabin crews, must be from Japanese culture."
Desventajas: "On Feb.16, 2018 JL745 Narita to Mnl, flight was delayed, though it was constantly announced but not the reason why. Other than that, I will always fly JAL whenever possible."
Ventajas: "I love everything from JAL"
Ventajas: "Lots of room in premium economy, good entertainment selection. Clean bathroom ! Excellent service. Food was mediocre."
Ventajas: "The Crew"
Desventajas: "This terminal is not easy to find. You have to take bus from the main terminal."
Ventajas: "Good service and very clean plane."
Desventajas: "After having an enjoyable experience on the first Japan Air flight, the second flight from Narita to Manila was late to board & leave, the food was not nearly as appealing and the flight seats were noticeably less comfortable and less roomy than the first flight."
Ventajas: "Nice flight, right on time."
Ventajas: "All fright attendant are so nice and polite, also pretty. The meals are great and they served nice ice cream for dessert, the good quality ones! The bathroom was always clean, they keep it up so well. there was even toothbrushes and paper cup! I really enjoyed it even though I was in economy."
Desventajas: "only limited number of movie."
Ventajas: "The level of service in Business Class was perfect. Flight attendants were friendly and very helpful"
Desventajas: "I thought the food was just so so. However, that's always a matter of personal taste."
Ventajas: "Superior service in a great and spacious plane."
Desventajas: "Seats are a bit flat and shallow, besides that it was awesome!"
Desventajas: "Food, especially before landing"
Ventajas: "Plane was not sold out, I was able to have the roll with my girlfriend. All flights should be like this."
Desventajas: "They made me pay for a seat that they gave to other people for free. Really messed up."
Desventajas: "Never make it on flight because the connection flight so messed up. Need to purchase new ticket with different airline finally."
Ventajas: "The flight was long, but good. I was able to upgrade to better seats for only $100 which made the long flight more comfortable. AA customer service on the flight was very good."
Desventajas: "Flight Delayed for almost an hour Luggage got delayed in Japan not received in VN till 2 days later Small seat -uncomfortable"
Ventajas: "Food, entertainment options, friendly staff"
Desventajas: "Beverage size could be more"
Ventajas: "Good, clean aircraft; professional, pleasant, well-trained crew. Felt good when I embarked, felt good when I disembarked. Can't ask for more than that."
Ventajas: "JAL has customer service that no other airline comes close to."
Desventajas: "Nothing, JAL is perfect. I mean it"
Ventajas: "The flight went well and the 3 meals were interesting. The staff was professional."
Desventajas: "It's kinda hard to sleep. Some of the food could taste a bit fresher and less microwaved."
Ventajas: "What sets JAL apart is the quality of service both on the ground and in the air. As customers, even in economy, no request was too minor to be treated as the most important of the day. Both legs were on time, the meals were excellent, and the chouce of movies was more than adequate. I will fly with JAL again."
Desventajas: "Not much leg room"
Ventajas: "Service was amazing and made me feel like I was in first class."
Desventajas: "The food wasn't good and the seats seemed outdated relative to other JAL flights I have taken on this route."
Ventajas: "attentive flight attendants, the aircraft looked reallly nice & they gave me a good seating position w/ more leg room"
Desventajas: "on a 12 hour flight they served meals only twice, at the beginning and at the end.. i was really starving in-between for somethign heavier (though u can ask for those biscuits etc).."
Ventajas: "The flight attendants were incredibly friendly and service oriented. I can only say wonderful things about them."
Ventajas: "I like the service of the Crew (very courteous, The Movies are new and my first time to view them, and the temperature and smell of the airplane is just right. Keep it up!"
Ventajas: "El vuelo partió y llego según lo programado. Se puede usar wifi, lo cual ayuda mucho a tener un mejor entretenimiento a bordo, asi que pude hablar con mi familia y amigos, y usar mi spotify. Las horas se fueron volando ;)"
Desventajas: "La comida pudo ser mejor. No es que estuviera mal, pero esperaba un poco más de JAL."
Ventajas: "Staff amable."
Desventajas: "El staff no ponía orden ni apoyaba a los pasajeros al momento del abordaje, por lo que se comenzó a hacer una fila grande, no dejando pasar a la gente a sus asientos."
Ventajas: "Me gustó la puntualidad de la aerolínea y también el trato que se me brindó. El staff de vuelo siempre es muy amable y atento."
Ventajas: "El staff de American Airlines también fue muy amable. Siempre con una sonrisa y buen trato a pesar de las 11 horas y media de vuelo."
Ventajas: "It was my first time flying to Japan from LA and the experience was great. Yeah my flight was delay by 3 hours for reasons out of their control and I missed my connecting flight but they completely made up for it. The food and drinks were really good along with the service. Plus they booked me on another flight along with a hotel for the night. Awesome service and experience, I would travel with them again."
Desventajas: "I don't have anything to complain about."
Ventajas: "Crew service"
Desventajas: "Food and not so updated movies in entertainment."
Ventajas: "I enjoyed the amenities. I flew economy and was treated like a first class. Will definitely fly with Japan airlines again !"
Desventajas: "Everything was great !"
Ventajas: "evening flight. not too crowded"
Desventajas: "delayed by 1 hour meal was so-so"
Ventajas: "Great entertainment options. Didn't try the food but I never do. Friendly and helpful staff."
Desventajas: "I wish there were options in the food they serve."
Ventajas: "Food was good, entertainment was plentiful. One of the best flights I've ever been on."
Desventajas: "Not a big deal, but I needed to borrow a pen and the flight staff hardly had any."
Desventajas: "Very uncomfortable seat. A bit rude flight attendant."
Ventajas: "Buena aerolinea"
Desventajas: "Que hable ingles bien el personal"
Ventajas: "The crew was wonderful. Polite and professional. The meals were very good for economy class."
Desventajas: "The seats felt like there was no padding in the seat. The back was fine."
Ventajas: "Logjam Manila traffic, confusion at MNL, late for check in, but staff got me on the plane. Then my suitcase was busted open at Chicago O'Hare on the conveyor belt and ANA issued me a replacement on the spot. Two problems [ not their fault ] handled beautifully. ANA is truly amazing. Thank You !!"
Ventajas: "The crew was amazing. They were all very nice to us."
Ventajas: "The crew"
Desventajas: "The seats were substantially more cramped than the other flight."
Ventajas: "Crew was good"
Desventajas: "The way they board"
Ventajas: "Perhaps the most courteous airline I’ve experienced."
Ventajas: "Crews are very helpful and always have a smile in their face. Comfortable seats and entertainment system are very nice. The only thing that makes us not satisfied was the food, for 10 hours flight there’s only 1 main dish...Totally I like their service."
Desventajas: "The food was not enough, we felt so hungry before arriving."
Ventajas: "On time. Clean interior. Kind cabin attendants. A high quality standard of performance."
Desventajas: "Fellow passenger didn't stay in his space , would prefer flight attendant to inform kindly"
Ventajas: "Los dos vuelos que tome salieron demirados por diferentes motivos"
Ventajas: "Economy seats were spacious and same size as Economy Plus seats of United. Clean. Crew was amazing, helpful and friendly."
Ventajas: "Smooth boarding and smiley staff."
Desventajas: "No tv/ intertainment on the plane"
Desventajas: "Enjoy the free money, cause I didn't go on my flight. Work had me cancel my vacation a month ago. I tried to cancel, but it wouldn't let me. I tried cancelling through the insurance I purchased on it and they said they couldn't either (even though cancellation was covered in full)."
Ventajas: "The food and courteous flight attendants."
Ventajas: "The crew were helpful and nice. It was comfortable."
Desventajas: "The food was horrible. The movie selections were quite limited."
Ventajas: "Service was excellent; I felt well-cared for!"
Ventajas: "Service, Cleanliness and Overall Quality"
Desventajas: "We got lie flat cubicle seats on the way out but just tilt seats on the return, both on new 787's. After a 11 hour flight in lie flat cubicles and connecting to a standard recline BC seat is a bit painful."
Ventajas: "Service was excellent. Crew did not accept tip. Food could be better."
Ventajas: "The quality of your aircraft. Clean, modern, plenty of leg room."
Desventajas: "The "meal" served about 1.5 hours after takeoff was just a very light snack. Nothing substantial. Could have been more food."
Ventajas: "ANA use the Boeing 787 for this leg of the journey. This is the best plane flying in the air right now."
Desventajas: "Nothing to dislike."
Desventajas: "Los espacios entre asientos son muy pequeños."
Ventajas: "The airline was late in arriving for my translate flight but when I got to the airport in Narita everything was taken care excellent ground service"
Desventajas: "The flight attendants gave me the most beautiful hospitality hope you keep up the good job this was my third time around using ANA"
Ventajas: "Good food, seats were comfy enough for a 4.5-hr flight."
Desventajas: "Better Hollywood options for entertainment."
Ventajas: "Nice space between seats for the economy class."
Desventajas: "The entertainment center (sound) did not work in my son's seat."
Ventajas: "Configuration of your 787-800 Busn./ Class,was nothing more than an updated 707 from the past. Crew was good food was average. A flight I may avoid."
Ventajas: "service from crew"
Desventajas: "chaotic boarding process/queue. connecting flight gate is quite a walk from 1 terminal to another (went down 3 floors of escalator ride and a distance tunnel walk - on a tight connection time (after a delayed departure/arrival)."
Ventajas: "Food & Entertainment"
Desventajas: "No opción de español"
Ventajas: "I love this airline! The flight attendants are so polite and cute and the whole ride was a great experience."
Desventajas: "Our seats are much less comfortable with very little leg room. My daughter couldn't recline her seat."
Ventajas: "They had good movies and music of my choice."
Desventajas: "One flight attendant out of all others showed arrogant behaviors and facial expression. I was sort of disappointed because I chose ANA because of a reputation of their service and modesty embedded in the Japanese culture but not this time. I should have written down her name."
Ventajas: "Food, staff, and entertainment."
Desventajas: "Tight space and the tray was on the dirty side."
Ventajas: "Food and movies options."
Desventajas: "Not enough help to put my carry on on the overhead luggage storage."
Desventajas: "Lounge is full and food in lounge not spectacular. Ground crew unfriendly"
Ventajas: "The crew was very friendly and attentive. The food was generous and very good"
Desventajas: "There really wasn't anything I didn't like"
Ventajas: "Polite attendants"
Desventajas: "small leg room......"
Ventajas: "Excellent service, free new release in-flight movies, comfortable seating, plenty of food and drink included."
Desventajas: "No foot rest=back pain"
Desventajas: "Delayed flight an hour and a half"
Desventajas: "El espacio entre el asiento de enfrente. Es pequeño."
Ventajas: "Lindas y exquisitas chicas japonesas, atentas en todo momento"
Desventajas: "Todo excelente,."
Ventajas: "Didn't realize I'm flying united airlines. Nowhere on my itinerary was it mentioned. The whole time I thought I'm with ANA all the way"
Desventajas: "The flight itself was good but booking with bayaan, never again. I have used kayak many times but for the first time since I booked vayama changed me flight 6 times. They also could have mentioned my first 2 legs of my flight was with united. I tried to check in online thru ANA, couldn't go thru with many attempts until finally I called and the agent mentioned to check in thru united."
Desventajas: "The flight attendent name Yoka asked me what I want to eat??? But She give my food to someone else, and rold me they do not have it anymore."
Ventajas: "Onbaord Crew hospitality"
Desventajas: "Poor ground handling by narita staff. By bus from terminal to plane. Mixed with economy pasaangers. Chaos from bus to plane. All passangers exposed to freezing cold weather at narita aiport outdoor."
Ventajas: "Good service."
Desventajas: "Flight was congested."
Ventajas: "Everyone was super polite"
Ventajas: "The crew was excellent."
Desventajas: "The business seats at B777-300ER was very uncomfortable for a long distance trip with duration of 14,5 hours."
Ventajas: "Crew was excellent"
Desventajas: "Better seat cushions"
Ventajas: "Friendly staff. Both two meals were awesome."
Desventajas: "Already done."
Ventajas: "Fast boarding. Early arrival. Comfortable seat."
Desventajas: "I had to ask 3 times for an arrival card from the crew. Bread was dry. There should have been a breakfast served prior to landing, but no food service after 1 a.m. though flight arrived at 7:40 a.m. Timing of meals was not convenient for me at all. They wake you up at 1 a.m. for your main dinner. I would have preferred to sleep until 5 a.m. then have a good breakfast. The amenity kit in Business Class was substandard when compared to other airlines"
Ventajas: "Crew were amazing and great entertainment"
Desventajas: "Boarding could be better"
Ventajas: "Nothing special."
Desventajas: "Meal was disappointing. Beef was overcook and hard. Service quality is just okay."
Ventajas: "The crew professional and friendly"
Desventajas: "The food was rather bland and did not live up to my expectations"
Desventajas: "Raise the cabin temperature"
Ventajas: "The crew was really nice. The plane was clean and comfortable."
Ventajas: "Always love the SIA business product on long haul."
Desventajas: "This trip had a lot of minor service and cleanliness misses. But they are quibbles in the scheme of the overall great product."
Ventajas: "SQ always the best service"
Ventajas: "I can say all the crew was amazing"
Desventajas: "They are doing excelent job."
Desventajas: "Flight was canceled. They moved passengers to the Lufthansa but didn’t tell us even though we checked with the counter every 20 min. Apparently a text went out that we didn’t get"
Desventajas: "Flight way too cold"
Ventajas: "Excellent service"
Desventajas: "More tasty snacks throughout the flight"
Desventajas: "Short and sweet. Flight left on time and landed about 15 mins early. Crew was wonderful"
Ventajas: "Staff are great and on board service was good. Boarding is always well organised from Changi however it was a full flight and as always half the passengers exceeded their carry on allowance. Rather than addressing this bags were flung everywhere no nowhere within your actual reach during the flight. Very annoying when you are a passenger who does the right thing."
Desventajas: "See above. No in flight entertainment makes you feel like you're flying with the low cost carrier rather than a full service airline."
Ventajas: "I reallyiked th service from the crew"
Desventajas: "I didn’t like the silk air mainly on my itinerary. It was an old flight with cloth on the back of the flights a bit torn. No entertainment in flight for silk air. That was a bad flight."
Desventajas: "Too much stop over"
Ventajas: "Boarding was good and the flight time was shorter than expected."
Desventajas: "My son did not like any of the meal selections between beef and fish. We asked for a ramen noodle cup instead that the flight crew denied they had, only after seeing them offer it to another family just seconds before. I was very disappointed!! I believe the flight attendant knew of my concerns because she started asking me if the service was ok. If your doing a good job, then you won’t have to ask."
Ventajas: "Nice and attentive crew"
Desventajas: "Seat in the economy class is cramped and although the movie selection is quite ok, but the lack of touchscreen is quite annoying"
Ventajas: "Me tiraron un vaso de gaseosa arriba y la actitud de todo el personal a bordo fue sobresaliente. Más allá del accidente me regalaron 75 usd para gastar en el catálogo a bordo."
Ventajas: "I was inpressed"
Ventajas: "Amazing service!"
Ventajas: "Great experience"
Desventajas: "Seating arrangement was bad"
Ventajas: "great crew service. my first time flying with singapore airlines and they delivered"
Ventajas: "wide seats. great service. on time."
Desventajas: "food was not as good as one would expect."
Ventajas: "Seats, crew"
Desventajas: "Nothing else other than above"
Ventajas: "Classy cabin staff"
Desventajas: "one of the oldest planes i ever used"
Ventajas: "Las aerolíneas asiáticas que he probado son excelentes de todo a todo. Gran servicio y atención al cliente."
Ventajas: "New movies! Yes!"
Desventajas: "I asked for one of the crew to help me bring up my carry-on luggage, as i'm just recovering from a flu at that time. Instead the FA looked at my bag and asked me in an irritated tone if my bag was really that heavy? I said I was recovering and I just need an extra push once I lift it up into the cabin. In the end she did help but i did not appreciate her attitude and felt disappointed my whole flight."
Ventajas: "The crew was really great, so friendly and accommodating. I wasn't able to order a vegetarian meal ahead of time, but they still gave me one on board when I asked. There was an amazing selection of movies and they refilled my drinks without even asking. I would recommend this airline to anyone traveling to Asia."
Ventajas: "The hot towels. The meals were good. The entertainment screen was great, and a great selection of movies and TV."
Desventajas: "Don't change anything!"
Ventajas: "The food is good. The service is excellent, always smiling and attentive."
Desventajas: "Not enough quantity of each type of food. I did not get the cold noodle I want and end up eating sandwiches."
Ventajas: "Hard to find lounge for bclass users"
Ventajas: "Crew, plane, punctuality"
Ventajas: "The crew is friendly and helpful"
Desventajas: "Equipment rather poor, screen isn't very clear, hard to read subtitles."
Ventajas: "The seat comes with foot rest attached to the front seat."
Desventajas: "I asked for decaf coffee and the attendant totally forgot about my request."
Ventajas: "Attendants are always nice, flight is always smooth."
Ventajas: "Everything is excellent!"
Ventajas: "Excellent experience as usual by SIA."
Desventajas: "The plane is a bit aged in SIA standard. No USB charging. IFE screen is not bright enough."
Ventajas: "everything, excellent job"
Ventajas: "The sevice was on point. Flight attendants were beautiful and worked harder than any other airline I have been on. The uniforms were on point too. The television had every new movie you could watch. Food, for an airline, was great. All drink service was included. Best airline I have ever flown!"
Desventajas: "Wifi cost 12 bucks and hour."
Ventajas: "New plane"
Desventajas: "Food served 40 min after special meals"
Ventajas: "Singapore Airlines is my new airline, forget about any other airlines. They have very beautiful service and entertainment. Their staff and one of the best crews ever. I really love it."
Ventajas: "Excelente y cálido servicio en el mostrador de facturación en Manila. Comida bastante aceptable para clase turista. Acceso gratis a sala vip en Changi, con oportunidad de tomar una ducha antes de embarcar en el vuelo largo a Barcelona. Las azafatas son adorables."
Desventajas: "La calidad del sonido del sistema de entretenimiento a bordo no es buena. Hay mal contacto entre las tomas del asiento y los auriculares."
Ventajas: "La cordialidad, el trato, el servicio, el avión, la limpieza. Un vuelo muy agradable y que recomendaría siempre."
Desventajas: "Que para ofrecer los servicios comerciales si hablaban español, para el resto de servicios no, aunque fueron muy atentos."
Ventajas: "Service was great, food was alright, was able to move from a middle seat to a window."
Desventajas: "The flight I was supposed to take from Nanjing to Hong Kong by Hong Kong Airlines in the afternoon didn't exist so I had to take a morning flight. Was given no warning and had to check on my own. The Singapore Airlines flight was on time though."
Ventajas: "In-flight Entertainment. Orderly & on-time boarding."
Desventajas: "Food selection was limited given we were traveling Economy class."
Ventajas: "The crew is okay but they seem to be always in a hurry that they do not notice us when we ask for somerhing like water or anything to drink."
Desventajas: "We noticed that we felt hungry, the meal served was not enough. The snack was not served and we had to ask for something to fill our tummy."
Desventajas: "Keep doing same things"
Desventajas: "Flight delays is never appreciated."
Ventajas: "The crew were friendly."
Desventajas: "The boarding takes too long, we delayed the departure. A guy wears Eva uniform in white, was a bit rude on directing passengers at boarding gate."
Desventajas: "Good airline"
Ventajas: "The crew was very nice & efficient"
Ventajas: "Impecable, mucho hay que aprender por parte de las aerolíneas americanas del excelente servicio a bordo de las asiáticas, así es un placer volar"
Ventajas: "The crew were great the food was nice."
Desventajas: "seats 26A and 27A are terrible seats. The seat divider is 4-5 inches wide and protrudes in to the footwell. When the passenger in the forward seat places his seat all of the way back. It is almost impossible for the person in these seats to get out to the aisle."
Ventajas: "La comida y también cuando te apagaron las luces del avión para dormirse."
Desventajas: "La incomodidad en los asientos en economy. 15 horas en asientos de economy no es la mejor opción para viajes tan larga. Tendría que comprar de business y para arriba si tendría el dinero."
Desventajas: "The delay with boarding time caused me to almost miss my connecting flight in Taipei, where my checked bag was also delayed and did not check through concurrently with me."
Ventajas: "I have flown Eva Airlines twice now for a few trips to Asia. The service and experience was great. I would highly recommend."
Ventajas: "Good service and flight attendants. I paid extra for exit row seats and I'm glad I did on a flight this long (13+ hours). I think that probably made a huge difference (six feet tall). Boarding was extremely orderly."
Ventajas: "As I said on the last flight enjoyed the flight and the crew as amazing"
Desventajas: "Just like on the last flight maybe have more inflight entertainment more movie and tv selection"
Ventajas: "Pleasant friendly crew. Clean bathrooms."
Desventajas: "Entertainment choices seem to be limited compared to the long haul international flight."
Desventajas: "good service as expected."
Ventajas: "Food was fresh and tasty. Games and movies made the time go faster. Extra leg room made sitting easier"
Desventajas: "If meal times were posted, it would be easier to plan. Sleeping and snacking"
Ventajas: "Buena comida, aviones cómodos, organización, excelente atención"
Ventajas: "Comodidad y atención"
Desventajas: "El entretenimiento dentro del avión no era muy bueno."
Ventajas: "Comodidad y atención"
Desventajas: "El entretenimiento no fue muy bueno"
Ventajas: "Flying economy across the Pacific on Eva isn't exceptional, but given the ticket price, it is."
Desventajas: "The food is acceptable but not exceptional. I appreciated the free wine."
Desventajas: "The crew are not that friendly. And I cannot understand the pilot or the announcements being said on the PA system."
Ventajas: "Everyone was super super welcoming and accommodating. My favorite part was them not waking me up for a meal, instead they left me a sticker to call whenever I’m ready to eat."
Ventajas: "Flight was good especially since I know I'm flying I can't really expect much and I'm not a picky person."
Ventajas: "I like it when they checked in our hand carry bags free of charged.They make your travel more pleasant and comfortable.."
Desventajas: "I don't like the food choices and sometimes the entree itself looks messy and unpalatable..The flight attendant only offer drink just one time in a 10 hr. flight not like Asiana and Korean air..Flight attendant just sits at the end of the plane chatting..lol.."
Ventajas: "Crew are great. Food not so bad. Overall is great services."
Desventajas: "Nothing so far."
Ventajas: "Lots of flight attendants to deal with such a large plan of passengers. They came around often with snacks and refreshments."
Desventajas: "Entertainment was a little lacking."
Desventajas: "Some movie subtitles does not work."
Ventajas: "Had to request a wheelchair at the last minute. Staff was swift and courteous. During the flight it was rather bumpy so drink/snack service wasn't as often. Flight attendants were minimally invasive for safety belt checks. Food was decent. For the price I paid, at the last minute, I cannot complain."
Desventajas: "Wait for wheelchair was rather long. But it's holiday season and it's last minute so it's to be expected."
Ventajas: "I like the food. And also the great crew! very nice and always smiling. I didn't get bored because of the entertainment and they're always serving food all throughout the flight! I'll definitely fly with EVA again."
Ventajas: "Flying EVA is always a great experience. This time no different. Elite cLass is very much worth the extra cost."
Ventajas: "Seat is wide enough"
Desventajas: "Some crews are stress as I could see it in their facial expression"
Ventajas: "Food and service was exemplary."
Desventajas: "Seats are smaller than US standard."
Desventajas: "Extremely packed for a 14+ hour-long flight, my seat and it's surrounding smelled. No slippers in the seat pocked. Entre has been improved, but the honeydew tasted old. Flight attendants didn't offer drinks to the window passengers generally during the non- meal hours. The flight was so long , there hasn't been much comfort improved for the seats and overall in the past 15 years."
Ventajas: "Good entertainment options"
Desventajas: "The man next to me took up a lot of room with his arms."
Ventajas: "excellent staff, and care for the passengers. definitely the best airline i have ever flight with."
Desventajas: "Too long. No ones fault."
Ventajas: "Plane was clean, service was prompt, and staff were very friendly and accommodating. food served was far better than meals served on other airlines."
Ventajas: "See above comment please"
Desventajas: "See above comment please"
Ventajas: "The crew was very attentive and the seats were roomy."
Ventajas: "I like the service, I felt that it was genuine and with care. They made the long flight seems short."
Desventajas: "The food wasn't that great. I hope that they can provide light meals on the flight which was offered by the other airline (CX and EY)"
Ventajas: "Check in was great, the staff is very helpful and gives you the best attention."
Ventajas: "Spacious economy seats, tasty airline food. Professional crew and staff"
Desventajas: "LAX boarding area was cramped but this was probably not an EVA Air issue but more a LAX airport issue. Had NO idea Tom Bradley even had such cramped gates"
Ventajas: "Great service from check in and boarding to in-flight service and arrivals."
Ventajas: "Crew was very accommodating."
Desventajas: "Eva air might need to impose some regulation in regards to carry on bags and space. I noticed many people had more than 2 carry on bags and would use up the overhead space for their whole row plus the allotted space for other rows. I noticed a lady place 3 of her bags in different compartments which were not directly above her. As more people boarded there was little to no room for them to store their bags."
Desventajas: "Exact time"
Ventajas: "Boarding was delayed for a while, so the workers went around checking everyone's passport and getting ready to make boarding very fast when the plane was finally ready."
Ventajas: "Very clean and I think they upgraded us to business class!"