Desventajas: "Everyone was accomadating"
Desventajas: "Less new movies and kids movies"
Ventajas: "Comport seating"
Desventajas: "Food quality needs to be improve"
Desventajas: "Need to improve the food qyality"
Desventajas: "Let me change my ticket due to a death in the family."
Ventajas: "Yes, crews were excellent"
Desventajas: "Boarding of passengers should be clear"
Ventajas: "Preference given for those requiring extra help boarding"
Desventajas: "Very narrow seats with very very limited leg room. I’m only 5’4” tall and had no leg room. My sister is 5’11” and had leg cramps from the 4.5 hour flight because of the lack of leg room. Probably time to replace this plane."
Ventajas: "Accomodating the cew"
Ventajas: "comfortable seats"
Ventajas: "The transit lounges at the new Seoul terminal are outstanding."
Desventajas: "Flight delayed which caused me to miss my connecting. This is now causing me to spend an additional 12 hours traveling to the same destination."
Ventajas: "The general service was amazing. The flights were all super clean, well stocked (they still provided headphones, pillows, and blankets) and nice newer planes. The crew was great as well, their English was pretty good and I never had any issues."
Desventajas: "My original seat assignments were not found so I lost my window seat on one flight."
Desventajas: "Everything was going well until our bags didn’t show up at our final destination. Big no-no. Just ruined the otherwise pleasant experience"
Ventajas: "Again the crew was pleasant."
Desventajas: "The 747-400 flight had some metal box mounted on the floor under the seat in front of me. I have a bad left hip and was in pain the whole flight because all I could do is keep my left leg in one position. If these boxes are necessary then get those seats more space so it will not be a problem. Put new Monitor screens into the seats."
Desventajas: "Just the more than one hour departure delay. Reason given was that they were still waiting for passengers on a connect connecting flight. Then what was unusual was a manual head count of passengers which was out of the ordinary in this high tech world of modern air transportation"
Ventajas: "on time, good service and food"
Ventajas: "Very comfortable flight and very attentive crew. Food and service was great and great cocktails in the bar"
Desventajas: "Had to wait an hour in the air pane for a gate to be assigned in Seoul."
Ventajas: "flight delay for more than an houe"
Desventajas: "Same above"
Ventajas: "Bags were not checked through to Cebu because of the 10+ hr layover. Had to go out to arrival area to follow up on bag transfer. Korean Air wouldnt issue my boarding pass for my INC to CEB flight at LAX so I have to get in line again at the Korean Air check- in counter in INC then was told to go to Jin Air since it was operated by them. Jin Air wouldn't issue a boarding pass because my flight was at 8 AM the following day. I ended up sleeping at the predept area until the counter opened."
Ventajas: "Friendly staff, good food, comfortable length seats. Deplanijng and boarding was fast."
Ventajas: "acomodations was awesome!!!"
Desventajas: "temperature was not consitent"
Ventajas: "Food, service"
Ventajas: "The staff was friendly and helpful"
Desventajas: "There wasnt anything that i didnt like"
Ventajas: "The staff was friendly and helpful"
Desventajas: "We boarded the airplane and took us 2.5 hrs to take off...the kept saying oh 15min longer, then 20min...ect...for the entire time...waiting for “documents” then refueling the plane which they couldve been doing before we boarded and while we were waiting for so, called documents..."
Ventajas: "Everything.they all assist you and helped u out to look and store your hand carry-on."
Ventajas: "Excellent service"
Ventajas: "The comfortable ride during the entire trip"
Ventajas: "Except for crying babies, all is well. Commendable"
Desventajas: "Same food every year after year"
Ventajas: "Amazing service, very polite and professional. The food was very good and the facilities were clean/thoughtful, and the seats fairly spacious and comfortable. Tv screens worked well with good sound. Will fly again!"
Ventajas: "Service was good... Entertainment and food was on par with what I expected"
Desventajas: "Delay leaving LAX, had a short connection, no one informed me that connecting flight was delayed also. I rushed to get to the gate to find out flight was delayed. Had to rush for no reason."
Desventajas: "Boarding would have been fast if the passengers seating in the back rows were called first to board, followed by the middle rows, and last to board, people seated in the fron rows (after of course calling the priority passengers. Traffic on the aisle would be avoided"
Ventajas: "First of all, you should not be charging a cancelation fee for unforeseen circumstance such as health problems. Second of all, I have not received a response yet from the emails I have been sending. It is extremely hard to call your hotline for foreigners."
Desventajas: "Refund policy"
Ventajas: "the amount of baggage allowed. the food. the people i was seated with. the flight movie selection. the staff. the beer. the free toothbrush, toothpaste, slippers, jeju island water"
Desventajas: "i wish there was a way to elevate the legs when flying. my legs ache so bad when im on a long flight. maybe some sort of netting underneath the chair in front so you can put your feet in them."
Ventajas: "The ladies are polite, respectful and quiet. Food is fresh and tasty and the bathroom... What a difference!! Apparently they clean it all the time."
Ventajas: "Tripulación extremadamente atenta, limpiaban los baños cada vez que alguien lo usaba, silenciosa. Cabina moderna, asiento totalmente reclinable, muy cómodo."
Ventajas: "The experience was good attendants are friendly and food was good we were fed snacks breakfast and dinner also free entertainment"
Ventajas: "This was my first time on Korean Air. The flight attendants were so kind and attentive to everyone. I was very impressed. I felt the seats had more leg room and leaned back further than airlines I've flown on in the past."
Ventajas: "Flight was full but still comfortable."
Ventajas: "Flight was on time , passengers were updated on the status of flght."
Desventajas: "Nothing everything is well."
Ventajas: "drink service"
Ventajas: "Staff, food, flight.. everything was great."
Ventajas: "I liked everything, their friendly and professional service a board!"
Ventajas: "same as above"
Desventajas: "long wait for our baggage to be released to the conveyors after we had arrived"
Ventajas: "GOOD SERVICE."
Ventajas: "My special meal request was honored and was quite tasty! The plane was comfortable--seats to lavatory!"
Ventajas: "same as above"
Desventajas: "same as above"
Ventajas: "Over all, satisfaction service! Food, courteousness & facility"
Desventajas: "None zero"
Ventajas: "The service and the entertainment"
Ventajas: "Everything was great. The only suggestion I would like to make on another topic is the cost of an extra luggage. Compared to another airline I use (Eva Air), I find the Korean Air extra luggage cost much higher."
Desventajas: "Chair isn’t comfortable."
Desventajas: "The planes are pretty outdated especially the connecting flights from Narita to HKG"
Ventajas: "Excellent service from the cabin crew."
Desventajas: "The Japanese (Washoku) breakfast was not as good as I expected."
Ventajas: "Buena aerolinea"
Desventajas: "Que hable ingles bien el personal"
Ventajas: "Excellent crew!"
Desventajas: "It could have been quieter."
Desventajas: "Seat padding - seat was a bit firm"
Ventajas: "I liked the midnight flight out of LAX; got to sleep at a normal time and arrived in Japan in the morning ready to go"
Desventajas: "Not much"
Ventajas: "On time. Clean interior. Kind cabin attendants. A high quality standard of performance."
Ventajas: "Los dos vuelos que tome salieron demirados por diferentes motivos"
Ventajas: "Very comfortable flights. Exceptional crew on and off the planes. Great food and drink/snack options. Lots of entertainment options as well."
Desventajas: "I have no complaints abouts my flights. Travel is tough at times but ANA made it seem easy."
Ventajas: "Everything about this airline made my flight pleasant. The staff were polite and accommodating"
Ventajas: "I liked how much leg room we had. I also liked the movie selection and the food."
Desventajas: "It would have been nice to have water more frequently during the flight."
Ventajas: "Take off and landing was smooth. Stewardesses were very helpful."
Ventajas: "The crew were very nice, kind and professional."
Desventajas: "The seat was not as comfortable as JAL, which was a bit disappointing. The food was okay."
Ventajas: "Economy premium was very comfortable. Best service I’ve had on an airplane since Pan American days."
Desventajas: "I didn’t like the boarding process one long line. However, it moved quickly and unlike American airlines there was plenty of overhead space. They let you check 2 bags free. Of course, it is an international flight."
Ventajas: "Boarding was easy and efficient. Crew was tirelessly courteous and respectful. The entertainment system had a good selection, but I've seen better. The food and drink service was excellent. Seats had charging jackass for phones. I'd fly with them again"
Desventajas: "Internet was more expensive than it should be"
Ventajas: "Food is good. Entertainment options are fantastic"
Desventajas: "Seats are very very narrow"
Ventajas: "Service, Cleanliness and Overall Quality"
Desventajas: "Seats could be better"
Ventajas: "Easy checking process. Friendly staff"
Ventajas: "Hot food was good. Crew were friendly and helpful. They got me a window flight even though it wasnt on my ticket. Leg room was pretty good. Bathroom had a lot of amenities."
Desventajas: "The seats didn't recline at all. I slept horribly even though I'm pretty good at sleeping on planes."
Desventajas: "I was very disappointed with the new release movie selection. For a 12 hour flight, there seemed to be more foreign movie options than American new releases."
Desventajas: "Los espacios entre asientos son muy pequeños."
Ventajas: "ANA did a great job of keeping customers informed about every detail regarding the delays we experienced with the flight. ANA did a great job of finding me a new flight when delays caused by the ground crew caused me to miss a connecting flight."
Desventajas: "Late boarding caused us to miss connecting flights."
Ventajas: "Great crews and good foot space!"
Desventajas: "Food was terrible! Getting worse every time !"
Ventajas: "Attendants were friendly."
Desventajas: "Flight was late."
Ventajas: "The attendants are all courteous and respectful."
Desventajas: "Lack of airline professional staff at lax airport. There's no set person in charge. We had an emergency return and no one can explain or give us answers for rebooking our flights."
Desventajas: "See subject line"
Ventajas: "Very helpful and accommodating flight attendants ... all with a smile!"
Ventajas: "nice.crew. actually able to book exit row.seat online. pre-check-in is great all you do at the airport is drop the bags .no long queues."
Desventajas: "boarding process is not organized. no travel amenities offered. (no slipper, had to ask for toothbrush) ..."
Ventajas: "Loved everything about the flight - food was good plenty of drinks throughout the flight unlimited movies smooth take off and landing."
Desventajas: "Flight was delayed by 30+ minutes which made me/many others late for any connecting flights."
Ventajas: "Food & Entertainment"
Ventajas: "Good food and cabin service. Accommodating in connecting flight arrangements."
Desventajas: "Left an hour late because of slow ground service and poor scheduling. Extremely uncomfortable seats."
Ventajas: "Good communication, food and services"
Desventajas: "More of an movie selection. Maybe up date movie ever 2-3 weeks as they become available for the company"
Ventajas: "felt Agent's kind care of elder (me) at Airport. Thanks."
Desventajas: "Full of passengers. Code Share!?"
Ventajas: "The flight attendants were very helpful."
Desventajas: "It is a very long flight."
Desventajas: "The check-in at LAX. They form 2 different lines for Economy. The 1st line was lined with the people arriving first. Then the 2nd line started to fill later. But when the ANA agents came out, they have no clue and serve the line of the people arriving later. Should know what they are doing. Either just 1 line, or if 2 lines, should ask which line come first"
Ventajas: "free movies"
Desventajas: "somehow new seat of this aircraft is very uncomfortable with my hip. It was kind of painful to sit tight for long period. I think my body likes older seat which actually reclining toward behind other guests. or I guess maybe I just get older. I asked 2 beer cans but completely ignored. maybe I was too shy."
Desventajas: "No opción de español"
Ventajas: "Customer service and food!"
Ventajas: "Service was great, food was decent. Bumpy ride though, plane felt "old"."
Desventajas: "Everything was good. Only thing I could say is the plane felt outdated."
Ventajas: "Flight crew was friendly, quick to respond to questions, and very helpful. I was able to switch seats even though the flight was full. The food was fine but the menu for the return flight looked better still."
Desventajas: "The flight was 100% full. I took a redeye flight hoping to sleep a bit on the plane but I ended up not sleeping much. I am happy to take ANA on my return flight, which is not redeye. Also I will be happy to fly ANA again, but I would not take a redeye flight on any airline unless I was in business or first class which I cannot reasonably afford at the moment."
Ventajas: "The service and the seats"
Desventajas: "El espacio entre el asiento de enfrente. Es pequeño."
Ventajas: "Lindas y exquisitas chicas japonesas, atentas en todo momento"
Desventajas: "Todo excelente,."
Ventajas: "This was my first time flying with ANA airlines and it was great. First the staff where we checked in we're amazingly helpful! They spoke great English and ensured me and my husband sat together during our 15 hr flight to Vietnam.! They had so many options on new movies and music that helped pass the time. The food was very tasty as well as there snacks and drinks! The entire staff were helpful and appeared to enjoy their jobs. I will always fly with ANA when returning to ASIA."
Desventajas: "The seats seem small and are ok in comfort."
Ventajas: "everything was so smooth!!"
Desventajas: "entertainment : wish there were more japanese comedies!!"
Desventajas: "More storage space in business"
Ventajas: "Friendly staff. Both two meals were awesome."
Desventajas: "Already done."
Ventajas: "Food, service"
Desventajas: "The space"
Ventajas: "The crew was amazing. It was my first time flying so I was a little nervous but they made me feel safe and welcomed. The friendly crew was honestly what made the whole experience great."
Desventajas: "The lunch part at the end was a little late we had just had a snack and a small sandwich so we didn't eat a lot. But food was great!"
Ventajas: "I can say all the crew was amazing"
Desventajas: "They are doing excelent job."
Ventajas: "Flight was full but crew was attentive and very pleasant. Star Alliance Lounge at LAX had a good variety of food and drinks - Asian, western, small bites, snacks; red, white, bubbly and even a bartender who'll mix up cocktails. I love flying SQ."
Desventajas: "For a premium economy service, it was really good."
Ventajas: "The crew was lackluster; unusual for Singapore Airlines. Tall individuals will not like the business class seats."
Desventajas: "Everything. Singapore Airlines had a great reputation. Imagine my disappointment. It was a horrible flight. The crew was nice enough, but inattentive. The food, if such a term may be applied here, was inedible. Just vile. In flight entertainment was a complete joke. Boarding was awful, but it always is. Seats were extremely uncomfortable. This racket is the ultimate way to rip somebody off of $1000. Horrible."
Ventajas: "I like everything crew, etc"
Desventajas: "Nothing reallly"
Ventajas: "They treated you like you were important and really took care of my every need"
Desventajas: "Getting on a cattle car to go to another terminal and then get in line again to go on the plane"
Ventajas: "Crew was very friendly and responsive to my needs. They met it with a smile."
Ventajas: "They were polite."
Desventajas: "Not as attentive as ANA or China Airlines. I had to give 4-5 request to get what I want."
Ventajas: "I loved everything! The plane was well maintained, the crew were friendly and attentive, the flight was comfortable even for such long hours. Food was also great! In flight entertainment had recent movies and shows, even international selections."
Desventajas: "We stopped in Korea for two hours, that was not listed on my original itinerary. Then we were late to get to Singapore. My seat was very very small and I was seated next to two very large ppl."
Ventajas: "Short flight"
Ventajas: "Loved the food/Movies/seats."
Desventajas: "No air vents and the cabin was very very stuffy and warm for many people. I’ve never heard one child cry for 7+ hours before until this flight. But everything else was decent to say the very least:)"
Ventajas: "Excellent attention to service and comfort."
Ventajas: "Staying in a hotel for 24 hours."
Desventajas: "Not actually making it to Japan."
Ventajas: "Friendly attentive staff. Excell ent food and great. Service."
Desventajas: "Really crowded seats in economy."
Ventajas: "Me tiraron un vaso de gaseosa arriba y la actitud de todo el personal a bordo fue sobresaliente. Más allá del accidente me regalaron 75 usd para gastar en el catálogo a bordo."
Ventajas: "The main course"
Desventajas: "Items missing or substituted in the veg but was ok in regular meals. In one veg serving, no salad or dessert was included. Margarine instead of butter for only in the veg meal."
Ventajas: "The seats are very comfortable. There was ample entertainment."
Desventajas: "No complaints at all. They are very professional and I would chose them again."
Desventajas: "Lost our luggage that full with our winter clothing for the trip singapore airlines delivered to our hotel the next day and compensate us ¥jpn 12000"
Ventajas: "Crews were all nice, respectful and helpful!"
Desventajas: "I wanted to watch Indian movies, but I didn’t see the subtitles for most/all of them."
Ventajas: "Food and good service"
Ventajas: "Excellent service. Good food. Very attentive and responsive flight crew."
Desventajas: "Space was too tight"
Ventajas: "I liked there was an opportunity to bid on an upgrade"
Desventajas: "Our bid was rejected yet there were empty seats in premium economy. Our bid was within the recommended range. You certainly would not have lost money upgrading us."
Desventajas: "All good"
Ventajas: "Amazing service and comfortable lay flat bed"
Ventajas: "Las aerolíneas asiáticas que he probado son excelentes de todo a todo. Gran servicio y atención al cliente."
Ventajas: "I like the personal TV, my foot rest and water holder frequent water serve,"
Desventajas: "For me coffee is too strong, and I like the food on the way to Tokyo better than on the way back to LA"
Ventajas: "I paid for an economy class ticket but got first class service."
Ventajas: "Clean aircraft. First rate and very attentive cabin staff. High Quality food and mid flight snacks. Its clear a lot of thought has gone into the making and running of this airline. My first experience and quite frankly I will fly SIA whenever possible."
Desventajas: "Cabin was to me a little warm during initial taxi at LAX. But not overly so."
Ventajas: "The service and fast flight"
Ventajas: "the crews were very polite and very helpful"
Ventajas: "Crew were helpful. Food was good, pillows and blankets in every seat was great. Seats a little small."
Ventajas: "Ease of checking. Empty seat between us"
Desventajas: "Can't upgrade with krisflyer miles"
Ventajas: "Lounge experience was excellent. Service on the airline in general was excellent. Food and drinks we're just great. I enjoyed the sleeper seat that I was in. Everything was super smooth and I'm so glad I flew with Singapore Airlines."
Desventajas: "Nothing negative to report"
Ventajas: "Touch screen entertainment system with great variety of programs. Good food, clean cabin, friendly crews. I'd fly again on Singapore Air over other domestic airlines and Japanese airlines."
Desventajas: "Sound quality of ear buds was not good. No issues if you travel with your own."
Ventajas: "Singapore crew are on their feet and working for the entire flight. Great service!"
Ventajas: "Customer service and food couldn't be better."
Ventajas: "Huge selection of movies Towel service, socks, and toothbrush for economy class Snacks included entire chocolate bars! Friendly staff"
Ventajas: "Almost everything"
Desventajas: "The leg rests didn't have enough room to be useful. I'm only 5'10", which is average, not tall, so they should have had more legroom."
Ventajas: "Everything in this flight is very good. Next traveling time I will consider this airline first!!"
Ventajas: "Excelente y cálido servicio en el mostrador de facturación en Manila. Comida bastante aceptable para clase turista. Acceso gratis a sala vip en Changi, con oportunidad de tomar una ducha antes de embarcar en el vuelo largo a Barcelona. Las azafatas son adorables."
Desventajas: "La calidad del sonido del sistema de entretenimiento a bordo no es buena. Hay mal contacto entre las tomas del asiento y los auriculares."
Ventajas: "La cordialidad, el trato, el servicio, el avión, la limpieza. Un vuelo muy agradable y que recomendaría siempre."
Desventajas: "Que para ofrecer los servicios comerciales si hablaban español, para el resto de servicios no, aunque fueron muy atentos."
Ventajas: "Singapore airlines was also great and I very much enjoyed that flight even though it was 10 or more hours. The good was great and same for the entertainment . The whole flight was very pleasant . Also I loved the steamed towels that was something i haven't had on a flight before ."
Ventajas: "The flight attendants were super attentive and took great care of me, even bringing me headache medicine."
Desventajas: "I was in a front row seat which meant using my table in the armrest would wake up my neighbor. (Not a big deal but a little awkward) It was also hard to sleep because the seats didn't recline enough."
Ventajas: "It was the best service ive ever had. The flight attendants came right away and were always coming up the aisle making sure we eye well hydrated and fed"
Ventajas: "The crew is okay but they seem to be always in a hurry that they do not notice us when we ask for somerhing like water or anything to drink."
Desventajas: "We noticed that we felt hungry, the meal served was not enough. The snack was not served and we had to ask for something to fill our tummy."
Desventajas: "Keep doing same things"
Desventajas: "Flight delays is never appreciated."
Ventajas: "The crew were friendly."
Desventajas: "The boarding takes too long, we delayed the departure. A guy wears Eva uniform in white, was a bit rude on directing passengers at boarding gate."
Desventajas: "Good airline"
Ventajas: "The crew was very nice & efficient"
Ventajas: "Impecable, mucho hay que aprender por parte de las aerolíneas americanas del excelente servicio a bordo de las asiáticas, así es un placer volar"
Ventajas: "The crew were great the food was nice."
Desventajas: "seats 26A and 27A are terrible seats. The seat divider is 4-5 inches wide and protrudes in to the footwell. When the passenger in the forward seat places his seat all of the way back. It is almost impossible for the person in these seats to get out to the aisle."
Ventajas: "La comida y también cuando te apagaron las luces del avión para dormirse."
Desventajas: "La incomodidad en los asientos en economy. 15 horas en asientos de economy no es la mejor opción para viajes tan larga. Tendría que comprar de business y para arriba si tendría el dinero."
Desventajas: "The delay with boarding time caused me to almost miss my connecting flight in Taipei, where my checked bag was also delayed and did not check through concurrently with me."
Ventajas: "I have flown Eva Airlines twice now for a few trips to Asia. The service and experience was great. I would highly recommend."
Ventajas: "Good service and flight attendants. I paid extra for exit row seats and I'm glad I did on a flight this long (13+ hours). I think that probably made a huge difference (six feet tall). Boarding was extremely orderly."
Ventajas: "As I said on the last flight enjoyed the flight and the crew as amazing"
Desventajas: "Just like on the last flight maybe have more inflight entertainment more movie and tv selection"
Ventajas: "Pleasant friendly crew. Clean bathrooms."
Desventajas: "Entertainment choices seem to be limited compared to the long haul international flight."
Desventajas: "good service as expected."
Ventajas: "Food was fresh and tasty. Games and movies made the time go faster. Extra leg room made sitting easier"
Desventajas: "If meal times were posted, it would be easier to plan. Sleeping and snacking"
Ventajas: "I like the food and entertainment. But they should served drinks more often as possible rather than waiting for the customer to ask for it."
Ventajas: "Buena comida, aviones cómodos, organización, excelente atención"
Ventajas: "Comodidad y atención"
Desventajas: "El entretenimiento dentro del avión no era muy bueno."
Ventajas: "Comodidad y atención"
Desventajas: "El entretenimiento no fue muy bueno"
Ventajas: "Flying economy across the Pacific on Eva isn't exceptional, but given the ticket price, it is."
Desventajas: "The food is acceptable but not exceptional. I appreciated the free wine."
Desventajas: "The crew are not that friendly. And I cannot understand the pilot or the announcements being said on the PA system."
Ventajas: "Everyone was super super welcoming and accommodating. My favorite part was them not waking me up for a meal, instead they left me a sticker to call whenever I’m ready to eat."
Ventajas: "Flight was good especially since I know I'm flying I can't really expect much and I'm not a picky person."
Ventajas: "I like it when they checked in our hand carry bags free of charged.They make your travel more pleasant and comfortable.."
Desventajas: "I don't like the food choices and sometimes the entree itself looks messy and unpalatable..The flight attendant only offer drink just one time in a 10 hr. flight not like Asiana and Korean air..Flight attendant just sits at the end of the plane chatting..lol.."
Ventajas: "Crew are great. Food not so bad. Overall is great services."
Desventajas: "Nothing so far."
Ventajas: "Lots of flight attendants to deal with such a large plan of passengers. They came around often with snacks and refreshments."
Desventajas: "Entertainment was a little lacking."
Desventajas: "Some movie subtitles does not work."
Ventajas: "Had to request a wheelchair at the last minute. Staff was swift and courteous. During the flight it was rather bumpy so drink/snack service wasn't as often. Flight attendants were minimally invasive for safety belt checks. Food was decent. For the price I paid, at the last minute, I cannot complain."
Desventajas: "Wait for wheelchair was rather long. But it's holiday season and it's last minute so it's to be expected."
Ventajas: "I like the food. And also the great crew! very nice and always smiling. I didn't get bored because of the entertainment and they're always serving food all throughout the flight! I'll definitely fly with EVA again."
Ventajas: "Flying EVA is always a great experience. This time no different. Elite cLass is very much worth the extra cost."
Ventajas: "Seat is wide enough"
Desventajas: "Some crews are stress as I could see it in their facial expression"
Ventajas: "Food and service was exemplary."
Desventajas: "Seats are smaller than US standard."
Ventajas: "Good entertainment options"
Desventajas: "The man next to me took up a lot of room with his arms."
Ventajas: "excellent staff, and care for the passengers. definitely the best airline i have ever flight with."
Desventajas: "Too long. No ones fault."
Ventajas: "Plane was clean, service was prompt, and staff were very friendly and accommodating. food served was far better than meals served on other airlines."
Ventajas: "See above comment please"
Desventajas: "See above comment please"
Ventajas: "The crew was very attentive and the seats were roomy."
Ventajas: "I like the service, I felt that it was genuine and with care. They made the long flight seems short."
Desventajas: "The food wasn't that great. I hope that they can provide light meals on the flight which was offered by the other airline (CX and EY)"
Ventajas: "Check in was great, the staff is very helpful and gives you the best attention."
Ventajas: "Spacious economy seats, tasty airline food. Professional crew and staff"
Desventajas: "LAX boarding area was cramped but this was probably not an EVA Air issue but more a LAX airport issue. Had NO idea Tom Bradley even had such cramped gates"
Ventajas: "Great service from check in and boarding to in-flight service and arrivals."
Ventajas: "Crew was very accommodating."
Desventajas: "Eva air might need to impose some regulation in regards to carry on bags and space. I noticed many people had more than 2 carry on bags and would use up the overhead space for their whole row plus the allotted space for other rows. I noticed a lady place 3 of her bags in different compartments which were not directly above her. As more people boarded there was little to no room for them to store their bags."
Desventajas: "Exact time"
Ventajas: "Boarding was delayed for a while, so the workers went around checking everyone's passport and getting ready to make boarding very fast when the plane was finally ready."
Ventajas: "Very clean and I think they upgraded us to business class!"
Desventajas: "I wish there was air conditioning. It was very warm ok the plane."
Desventajas: "Extremely bad service at the ticket counter. Really disappointed, really disappointed"
Ventajas: "Good crew. Great pilots."
Desventajas: "Food. Seat comfort."
Ventajas: "Premium Economy did not meet our expectation compared to even US airlines."
Desventajas: "Crew Service was not very good."
Desventajas: "La atención a la categoría Emerald, ni en LAX ni HKG ni durante el vuelo el tener categoría Emerald hizo diferencia alguna con la atención recibida a diferencia de Qatar, AA o Japan Airlines en que se esmeran en el buen trato a los viajeros frecuentes de la alianza one world."
Desventajas: "A little tight on time between transfers."
Ventajas: "Entertainment option"
Desventajas: "4hr to repair a tire, and crew rest limitation made extra stop at Taipei"
Ventajas: "La comodidad del avión, el entretenimiento a bordo muy completo y el catering a bordo muy bueno"
Desventajas: "La atención del personal. Parecían poco felices pero me pasó en los 3 vuelos que tomé en Cathay"
Desventajas: "Distancia de asientos"
Ventajas: "El entretenimiento de abordo y el espacio entre asientos"
Desventajas: "El personal, es muy poco amable"
Ventajas: "I liked the comfort of my location and seat"
Desventajas: "No wifi on a over 14 hour flight is ridiculous in this day and age. They didn't have wifi on both my flights. I would think twice before flying an airline so far without wifi."
Ventajas: "Friendly crew. Nice plane."
Desventajas: "Can’t think of any complaints."
Ventajas: "Was good service onboard"
Desventajas: "They could be upgraded my whole itinerary and not just 1/4 of the trip"
Ventajas: "Crew was good"
Desventajas: "Food was not good"
Ventajas: "Familiarity with Cathay Pacific procedures"
Desventajas: "The airplane seemed a bit outdated. A WiFi option would have been more pleasant. Crew spoke only English, not the classic Cathay Pacific experience to HK."
Ventajas: "On time ..."
Desventajas: "Seats were too small! No personal hygiene kit available in long flight .... bathroom faucet was not clean. Some stewards and stewardess were not helpful but some are. I asked for help but one stewardess did not respond but one did help and was helpful. Ground crew were courteous and helpful."
Ventajas: "No llego mi maleta a Vancouver"
Ventajas: "No llego mi maleta a la cuidad de Vancouver y tenía una conexión y fue todo un desastre con tantas vueltas"
Ventajas: "Staff was terrific. On time. That’s most important."
Desventajas: "Seats were not great. Don’t recline properly. Food Very salty. No WyFy. Issue with point allocations and issue entering business Lounge. Purchased membership for this purpose . Was downgraded on my Marco Polo Membership. An error by the airlines. Won’t fly again with this airlines as a result."
Desventajas: "No hay películas en español"
Ventajas: "Except the end. I’ve been waiting for my luggage for over 30 mins."
Desventajas: "Waiting for my luggage"
Ventajas: "Loved the service of the crew, the food, and the spacious seating."
Desventajas: "WiFi would be a nice addition."
Ventajas: "The crew was totally professional, the food was good, but the passengers were horrible, which is not Cathay Pacific’s fault."
Desventajas: "The American films were good but they could be better."
Ventajas: "Comfy seats and the entertainment for economy class were the best perks and price as well. Flight was also on time."
Desventajas: "The food was just awful. 2 meals were provided and both were chicken or beef with junky dessert. Bring your own food."
Ventajas: "Given we were in economy for a 15+ hour flight, things went very well. Seat was okay, food better than average, entertainment was reasonable."
Desventajas: "I didn’t like that I was in economy, and would have preferred business, but that’s what I paid for so all is well."
Ventajas: "Smooth flight on Cathay Pacific, as usual. Great service from the crew, even in economy class. Best airline across the Pacific."
Desventajas: "Nothing. Everything was great."
Ventajas: "Kind staff, decent food"
Desventajas: "Ridiculous baggage policy! Only 30 kg total baggage allowance when ALL OTHER AIRLINES ALLOW AT LEAST 40KG, AND MOST ALLOW 46KG! WHY IS CATHAY SO STINGY?!"
Ventajas: "Entertainment choices, wine, charger"
Desventajas: "Food Choice and Alcoholic choices"
Ventajas: "Cathay Pacific offers terrific service and decent food. The entertainment selection was good. Sitting in economy is tough for 14.5 hours unless you’re in a pod."
Desventajas: "Seats were a bit cramped, not a lot of legroom. The overhead bin for the middle row in aisle 64 is smaller than other bins."
Ventajas: "Short trip"
Desventajas: "No leg room"
Ventajas: "service was excellent"
Desventajas: "boarding took very long."
Desventajas: "It was operated by an alliance air company but I bought thru American Airlines, I even didn't know that was a coshare because I started the first leg with American, once it got cancelled they said that they couldn't do anything, and the other company said that the ticked was issued by American, nightmare. BTW I'm a Platinium member of American Airlines, what thy should at least give a little attention since I fly every month."
Ventajas: "I typically like Cathay."
Desventajas: "Missed my flight from SLC to LAX due to Alaskan Airlines being unable to print my boarding pass in time."
Desventajas: "Omelette with chicken stil bland."
Ventajas: "Excellent Entertainment Choices. Wonderful Staff/crew"
Ventajas: "They gave 250 ml bottle water each on breakfast and dinner I like that . The crew members were helpful and friendly"
Desventajas: "There was less choice of movie. It would be good if they add more Bollywood movies and movies with more than 4 rankings."
Ventajas: "DIrect flight to HK"
Desventajas: "The flight was freezing, blankets were worn and dirty, floor was dirty, seats were dirty, food was extremely basic."
Ventajas: "My son enjoyed the flight and the worker where very nice to him."
Ventajas: "Love the stop over. Love HK."
Desventajas: "Seats and leag room ar so small. Vey uncomfortable."
Ventajas: "Food, service, in-flight entertainment, and overall feeling of safety and comfort."
Ventajas: "The snack was so good"
Desventajas: "Water and soft drink didn't serve very often"
Ventajas: "Belle and Rainbow were great hostesses"
Ventajas: "The wonderful people and the service they provided with a great attitude."
Desventajas: "The food was only OK."
Ventajas: "Very Comfortable seats. Great service."
Desventajas: "Food could be a bit tastier."
Ventajas: "The crew."
Desventajas: "Good us awful. Brought a lot if my own."
Ventajas: "Everything about the flight"
Desventajas: "I loved everything"
Ventajas: "reclining seats."
Ventajas: "Checkin at Kowloon"
Desventajas: "Aircraft change"