Desventajas: "More storage space in business"
Ventajas: "Friendly staff. Both two meals were awesome."
Desventajas: "Already done."
Ventajas: "Fast boarding. Early arrival. Comfortable seat."
Desventajas: "I had to ask 3 times for an arrival card from the crew. Bread was dry. There should have been a breakfast served prior to landing, but no food service after 1 a.m. though flight arrived at 7:40 a.m. Timing of meals was not convenient for me at all. They wake you up at 1 a.m. for your main dinner. I would have preferred to sleep until 5 a.m. then have a good breakfast. The amenity kit in Business Class was substandard when compared to other airlines"
Ventajas: "Food, service"
Desventajas: "The space"
Desventajas: "Flight was a little warm but was able to get it cooler via help from crew but got warmer again towards the end of flight. Overall good flight though"
Ventajas: "The crew was amazing. It was my first time flying so I was a little nervous but they made me feel safe and welcomed. The friendly crew was honestly what made the whole experience great."
Ventajas: "I can say all the crew was amazing"
Desventajas: "They are doing excelent job."
Ventajas: "Flight was full but crew was attentive and very pleasant. Star Alliance Lounge at LAX had a good variety of food and drinks - Asian, western, small bites, snacks; red, white, bubbly and even a bartender who'll mix up cocktails. I love flying SQ."
Desventajas: "For a premium economy service, it was really good."
Ventajas: "The crew was lackluster; unusual for Singapore Airlines. Tall individuals will not like the business class seats."
Ventajas: "Amazing crew."
Desventajas: "Food focused on Japan on both legs, LAX to NRT and NRT to SIN. Variety would have been nice."
Desventajas: "Everything. Singapore Airlines had a great reputation. Imagine my disappointment. It was a horrible flight. The crew was nice enough, but inattentive. The food, if such a term may be applied here, was inedible. Just vile. In flight entertainment was a complete joke. Boarding was awful, but it always is. Seats were extremely uncomfortable. This racket is the ultimate way to rip somebody off of $1000. Horrible."
Ventajas: "I like everything crew, etc"
Desventajas: "Nothing reallly"
Ventajas: "They treated you like you were important and really took care of my every need"
Desventajas: "Getting on a cattle car to go to another terminal and then get in line again to go on the plane"
Ventajas: "Crew was very friendly and responsive to my needs. They met it with a smile."
Ventajas: "They were polite."
Desventajas: "Not as attentive as ANA or China Airlines. I had to give 4-5 request to get what I want."
Desventajas: "We stopped in Korea for two hours, that was not listed on my original itinerary. Then we were late to get to Singapore. My seat was very very small and I was seated next to two very large ppl."
Ventajas: "Short flight"
Ventajas: "Excellent attention to service and comfort."
Ventajas: "Staying in a hotel for 24 hours."
Desventajas: "Not actually making it to Japan."
Ventajas: "Friendly attentive staff. Excell ent food and great. Service."
Desventajas: "Really crowded seats in economy."
Ventajas: "Me tiraron un vaso de gaseosa arriba y la actitud de todo el personal a bordo fue sobresaliente. Más allá del accidente me regalaron 75 usd para gastar en el catálogo a bordo."
Ventajas: "The main course"
Desventajas: "Items missing or substituted in the veg but was ok in regular meals. In one veg serving, no salad or dessert was included. Margarine instead of butter for only in the veg meal."
Ventajas: "The serivce was amazing. Also it was clean and the food was great."
Ventajas: "The seats are very comfortable. There was ample entertainment."
Desventajas: "No complaints at all. They are very professional and I would chose them again."
Ventajas: "Loved the hot towel service"
Desventajas: "Entertainment could be better, however there were a few new and Oscar nominated movies available. Personal air conditioning would be great, I was too hot the entire flight"
Ventajas: "Great crew, good food (best I've had on an airplane), plenty of drinks, and a good entertainment system."
Desventajas: "Nothing bad to say about this flight. Great airline."
Ventajas: "Food and good service"
Ventajas: "Excellent service. Good food. Very attentive and responsive flight crew."
Desventajas: "Space was too tight"
Ventajas: "I liked there was an opportunity to bid on an upgrade"
Desventajas: "Our bid was rejected yet there were empty seats in premium economy. Our bid was within the recommended range. You certainly would not have lost money upgrading us."
Desventajas: "All good"
Ventajas: "Amazing service and comfortable lay flat bed"
Ventajas: "Las aerolíneas asiáticas que he probado son excelentes de todo a todo. Gran servicio y atención al cliente."
Ventajas: "Great service. Really friendly and polite. Lots of current movies and TV shows to watch and provided earbuds with adaptors. Made the experience a lot more pleasant."
Desventajas: "The seats can be laid bag pretty far and the people in front of me decided to recline for a majority of the 10 hour flight. I wish the chairs either didn't do this or the flight attendants would have said something. I didn't feel like I had the authority to do anything about it. Also it was so warm! I have no idea if there was a fan."
Ventajas: "I paid for an economy class ticket but got first class service."
Desventajas: "My Vegan meal was terrible."
Ventajas: "The service and fast flight"
Ventajas: "the crews were very polite and very helpful"
Ventajas: "Crew were helpful. Food was good, pillows and blankets in every seat was great. Seats a little small."
Ventajas: "Ease of checking. Empty seat between us"
Desventajas: "Can't upgrade with krisflyer miles"
Ventajas: "Lounge experience was excellent. Service on the airline in general was excellent. Food and drinks we're just great. I enjoyed the sleeper seat that I was in. Everything was super smooth and I'm so glad I flew with Singapore Airlines."
Desventajas: "Nothing negative to report"
Ventajas: "Touch screen entertainment system with great variety of programs. Good food, clean cabin, friendly crews. I'd fly again on Singapore Air over other domestic airlines and Japanese airlines."
Desventajas: "Sound quality of ear buds was not good. No issues if you travel with your own."
Ventajas: "Made Econ class feel like biz :)"
Ventajas: "Singapore crew are on their feet and working for the entire flight. Great service!"
Ventajas: "The best long leg flight I've been on. I managed to get a whole row to myself and that made the 12hr flight so much better. The crew was very professional, kind, attentive, and it was grand."
Ventajas: "Customer service and food couldn't be better."
Ventajas: "Huge selection of movies Towel service, socks, and toothbrush for economy class Snacks included entire chocolate bars! Friendly staff"
Ventajas: "Everything in this flight is very good. Next traveling time I will consider this airline first!!"
Ventajas: "Excelente y cálido servicio en el mostrador de facturación en Manila. Comida bastante aceptable para clase turista. Acceso gratis a sala vip en Changi, con oportunidad de tomar una ducha antes de embarcar en el vuelo largo a Barcelona. Las azafatas son adorables."
Desventajas: "La calidad del sonido del sistema de entretenimiento a bordo no es buena. Hay mal contacto entre las tomas del asiento y los auriculares."
Ventajas: "La cordialidad, el trato, el servicio, el avión, la limpieza. Un vuelo muy agradable y que recomendaría siempre."
Desventajas: "Que para ofrecer los servicios comerciales si hablaban español, para el resto de servicios no, aunque fueron muy atentos."
Ventajas: "Professional, courteous, high-quality all around from food, to service, to entertainment options. Singapore Airlines is first class all the way."
Desventajas: "Difficult get out of seat because someone else was on aisle seat"
Ventajas: "Entertaining; organizing; staff; on time."
Desventajas: "More varieties"
Desventajas: "Keep doing same things"
Desventajas: "Flight delays is never appreciated."
Desventajas: "Should improve food."
Desventajas: "Good airline"
Ventajas: "The crew was very nice & efficient"
Ventajas: "Impecable, mucho hay que aprender por parte de las aerolíneas americanas del excelente servicio a bordo de las asiáticas, así es un placer volar"
Desventajas: "I will go again"
Ventajas: "Great entertainment, pretty good food."
Desventajas: "Service was okay but nothing special."
Desventajas: "seats 26A and 27A are terrible seats. The seat divider is 4-5 inches wide and protrudes in to the footwell. When the passenger in the forward seat places his seat all of the way back. It is almost impossible for the person in these seats to get out to the aisle."
Ventajas: "La comida y también cuando te apagaron las luces del avión para dormirse."
Desventajas: "La incomodidad en los asientos en economy. 15 horas en asientos de economy no es la mejor opción para viajes tan larga. Tendría que comprar de business y para arriba si tendría el dinero."
Ventajas: "Their service exceeds every other airline I have been on. Amazing flight attendants with quality food and comfortable seats."
Desventajas: "A little pricier than other airlines but definitely better!"
Desventajas: "The delay with boarding time caused me to almost miss my connecting flight in Taipei, where my checked bag was also delayed and did not check through concurrently with me."
Ventajas: "I have flown Eva Airlines twice now for a few trips to Asia. The service and experience was great. I would highly recommend."
Desventajas: "The seat smells like it was not clean. They did not serve snack between lunch and dinner. You need to get it at their station. We were really thirsty and a bit hungry..."
Desventajas: "good service as expected."
Ventajas: "Food was fresh and tasty. Games and movies made the time go faster. Extra leg room made sitting easier"
Desventajas: "If meal times were posted, it would be easier to plan. Sleeping and snacking"
Ventajas: "Buena comida, aviones cómodos, organización, excelente atención"
Ventajas: "Food & entertainment"
Ventajas: "Great landing"
Desventajas: "Everything was solid."
Ventajas: "Comodidad y atención"
Desventajas: "El entretenimiento dentro del avión no era muy bueno."
Ventajas: "Comodidad y atención"
Desventajas: "El entretenimiento no fue muy bueno"
Ventajas: "Flying economy across the Pacific on Eva isn't exceptional, but given the ticket price, it is."
Desventajas: "The food is acceptable but not exceptional. I appreciated the free wine."
Desventajas: "The crew are not that friendly. And I cannot understand the pilot or the announcements being said on the PA system."
Ventajas: "Everyone was super super welcoming and accommodating. My favorite part was them not waking me up for a meal, instead they left me a sticker to call whenever I’m ready to eat."
Ventajas: "location design service"
Ventajas: "Very nice flight and on-time with good food and adequate entertainment."
Ventajas: "Lots of flight attendants to deal with such a large plan of passengers. They came around often with snacks and refreshments."
Desventajas: "Entertainment was a little lacking."
Desventajas: "I didn't like the food. The worse was that all my luggages were soaked with water. Water was still coming out from the suitcase when we reported about it to the Eva counter in HONG KONG AIRPORT. WE DID NOT KNOW HOW AND WHERE THE WATER CAME TO MY SUITCASE , FOR WE HAD NOT PUT ANY LIQUID IN OUR SUITCASE. BESIDES, THERE WERE OTHER TWO PASSENGER'S RAISED THE SAME PROBLEM to EVA WHILE WE WERE THERE IN THE AIRPORT OF HONG KONG. SHOULD EVA TAKES THE RESPONSIBILITY OF IT?"
Ventajas: "Food and service was exemplary."
Desventajas: "Seats are smaller than US standard."
Ventajas: "Good entertainment options"
Desventajas: "The man next to me took up a lot of room with his arms."
Ventajas: "The service was excellent and the food was delicious."
Desventajas: "Not a very good selection of movies."
Desventajas: "Too long. No ones fault."
Ventajas: "The crew was very attentive and the seats were roomy."
Ventajas: "Food is better than most."
Desventajas: "One air hostess was short with me because I didn't pick a snack fast enough in the dark, so she threw it at me."
Desventajas: "When checking-in online it tells you to print your boarding pass to bypass the front desk and to go to security when I got the security they told me I had to go back to the front desk I'm going back to the front desk they told me yes it's true so I don't know why they asked you not to go to the front desk. I had great customer service from the lady who check me in at the front desk and my perception of my experience change great."
Ventajas: "I like the service, I felt that it was genuine and with care. They made the long flight seems short."
Desventajas: "The food wasn't that great. I hope that they can provide light meals on the flight which was offered by the other airline (CX and EY)"
Ventajas: "Flight attendents were very good."
Desventajas: "The stupid Manager @ LAX wanted me to buy a additional ticket back to LAX when I was returning home to Cebu. Or she would not let me fly !!! The Immigration Agt.in Cebu, said that was crazy. I even showed her my PAL flt.to LAX in Dec.I was allowed in no problem.."
Ventajas: "Check in was great, the staff is very helpful and gives you the best attention."
Ventajas: "Spacious economy seats, tasty airline food. Professional crew and staff"
Desventajas: "LAX boarding area was cramped but this was probably not an EVA Air issue but more a LAX airport issue. Had NO idea Tom Bradley even had such cramped gates"
Ventajas: "Great service from check in and boarding to in-flight service and arrivals."
Desventajas: "Exact time"
Ventajas: "Boarding was delayed for a while, so the workers went around checking everyone's passport and getting ready to make boarding very fast when the plane was finally ready."
Ventajas: "Crew was nice and helpful"
Desventajas: "Extra charge for surfboard was outrageous, finally got it down to $100 but I will put on social media they wanted to charge me $300 for a surfboard that was under 6 foot. All other airlines for surfboard under 9'6 are only $125 maxim. So completely unfair"
Ventajas: "The staff were helpful except when I walked up t ask for water and was given warm TAB water!!"
Desventajas: "The food on International trips ( especially from Los Angelled) needs an upgrade."
Ventajas: "Flight attendants were efficient and helpful."
Desventajas: "Flight departed 45 minutes late. Food was okay, not great. I expected that EVA would provide eye shades and earplugs but the didn't."
Ventajas: "Free recent and classic movies. Free earphones."
Desventajas: "No pude viajar, falta de información"
Desventajas: "Staff tried to accommodate my vegetarian requirements but with limited success."
Ventajas: "We may not take Thai airways after our horrible experience with rude crews."
Desventajas: "Very rude flight attendants .."
Ventajas: "The prompt service of the staff and comfort of the plane."
Desventajas: "Warm snacks instead of cold pastry."
Desventajas: "Allow passengers to select their seats when paying for a ticket."
Desventajas: "Had to wait for wine with The food..."
Desventajas: "The seat was too old for flight service and should be replaced soon as possible and the crew serviced like a robot especially for men. This is my first time for eco class."
Ventajas: "Nothing was amazing."
Desventajas: "Again, seats were uncomfortable and cramped."
Ventajas: "Great service from the crew!"
Desventajas: "The entertainment, and to a lesser degree, the food"
Desventajas: "Services can be better"
Ventajas: "Easy to book flights and to customize"
Desventajas: "I could not arrive because of flooding. I have no way of changing the ticket and wound up having to buy another ticket . I will never use Mamondo again if you can. Not re imburse me . They is no customer service as far as I can tell The problem was Momondo not Thai Airlines. I reached them . You did not provide a confirmation number among other things"
Ventajas: "Thank you to a lady crew who acceded to our request for change of seats"
Ventajas: "Crew were excellent in service. They’re Very attentive and friendly."
Desventajas: "Clean lavatories should be clean more often. Seats are at weird angle. TV screens are small."
Desventajas: "Krabi airport is terrible. Cramped waiting area. Boarding gates too narrow for capacity. Aircon not coping. Worst flight information I have ever encountered."
Ventajas: "Good food. Thoughtful crew"
Desventajas: "Seat A beside emergency exit had partially blocked legroom. Don't sit here. Choose B or C"
Desventajas: "On this flt just the inflight entertainment system at my seat which was not working"
Ventajas: "Everything are very much poor. Worth than Vietnam airline.(coffee cup’s rim was broken It was very dangerous) I will naver on board Thai alway."
Desventajas: "Nothing better~"
Ventajas: "Food service on a one hour flight."
Ventajas: "All well arranged. Friendly and helpful crew. Food apprppriate for the trip. Logistics ok. Balue for money."
Ventajas: "This was an extremely efficient service. The crew were very attentive, the aircraft was very comfortable and quiet - although more legroom would have been better!!"
Ventajas: "Servicio a bordo"
Desventajas: "Food is great!"
Desventajas: "Old useless aircrafts"
Desventajas: "Hard to see screen for the movie. You see your own reflection too much. Flight was delayed a a half hour."
Ventajas: "Nice staff and amazing plane."
Ventajas: "Nothing! The plane left late and while waiting, the airco blastwd like a freezer. My feet and gands became numb and I got a terrible headache. Next, a chinese couple with a 1 year old toddler came to sit next to m: the child started wailing immediately and this lasted until 5 min before landing. It was like they had not a clue on how to handle a child and they had nothing to make it drink or suck or distract it. Worst flight in ages.."
Ventajas: "The crew was very nice"
Ventajas: "Great and friendly people, and was very nice. Great flight."
Desventajas: "In flight meal was ok. Other than the meal it was nice flight."
Ventajas: "I needed to change my flight and they did it at no extra cost."
Ventajas: "Whole experience was excellent"
Ventajas: "nice crew"
Desventajas: "very old style business class seats"
Ventajas: "I was given a seat with more leg room. The check in counter staff in Bangkok took the time to offer a suggestion of adequate seating."
Desventajas: "The seat was a middle seat. Prefer an aisle seat. Crowded flight; no choice available to change to an aisle seat. PTV was old and difficult to set up. The seat next to me PTV was damaged. A sign clearly determine that. Perhaps a review of inventory functions would have improved that passengers experience."
Ventajas: "OK, so it's a plane, and I'm in economy. Still, the crew makes you believe they're actually glad you're on board, and the amenities are quite good for economy travel. No complaints."
Ventajas: "Staff was very pleasant, food was interesting and tasty. Seats were decently comfortable for economy."
Ventajas: "Stewards were very polite and helpful. Even offered me extra meal without request. Clean, comfortable aircraft unlike most South East Asian aeroplanes. I recommend THAI Airways."
Desventajas: "Seat wasn't spacious enough but that is the case with almost all airlines if you are flying economy class. Food was prepared for Asian taste only. I guess that is understandable."
Desventajas: "Outdated Entertrainment system... btw, no entertainment system... safety video had so many hiccups, need to restart multiple times. First flight which did not have either Pepsi or Coke products. Only carbonated drink available is spirite.. very disappointed. Crew was not friendly.. Even when the wish for entry or say bye, attitude and face they make towards Indian looking people was very unacceptable."
Desventajas: "The food was very average. I have flown Thai Airways many times before and I remember the food being better."
Ventajas: "great service"
Desventajas: "Tight seat space."
Ventajas: "Crew was nice"
Desventajas: "Ordered prawn and was given chicken Headphone jack is not working properly"
Desventajas: "Departure was delayed by 45 minutes so upon reaching Bangkok airport, I had to literally run to catch my connecting flight."
Ventajas: "I was on a multi-city itinerary and almost decided against biz class between Phuket and Phnom Penh. I'm so glad I decided to pay the extra $100+dollars because the seats were terrific and so was service. They created a few moments of peace and comfort on a pretty grueling itinerary."
Ventajas: "Thai Airways has great service, very cool and genteel staff. The transition between flights was so simple. We were very happy with in flight entertainment and food."
Ventajas: "Nice modern plane. Toilets kept clean by staff"
Desventajas: "Kosher meals very poor"
Ventajas: "Good service."
Ventajas: "There was no provision of snacks for vegetarians.we being members of frequent flyer club should have been treated with care and air hostess curtly responded only chicken and nothing else Felt as if we were beggars in expecting hospitality.Giving one star as zero star not possible.Will think twice before flying again with the said airlines again."
Ventajas: "Very nice crew. Clean seats and floor. Infotainment system is use and good to use."
Desventajas: "Seats were bad for the back, I had a sciatica flair up."
Desventajas: "The websites should be improved that allow users to login."
Desventajas: "Clean the rest room and fix the lavatory"
Desventajas: "Got food poisoning from the potato salad, as did other Americans who were on our same flight"
Ventajas: "The crew was helpful and patient. Toilets were always clean."
Desventajas: "Beer was not available. Sometimes the type of food was not available in the coach class."
Ventajas: "None!!!!!!! Because i pay for my seat assignment and they give me the wrong seat and they say no refunds because they cannot allocate the seat assignment that i bought."
Desventajas: "They have should have a refund policy and they should have hire more profesional when in comes to customer service."
Desventajas: "food, comfort"
Ventajas: "not any games to play on the behind seat screen, it helps to pass the time..."
Desventajas: "The food was just ok,,,,could have been better.."
Desventajas: "Biz class was so so"
Ventajas: "The food was great and so was the entertainment."
Desventajas: "The service was overall very good, but the attendants would come drop off the food and then not come back to pick up the trash for an hour or so at times. Other than this, I would recommend"
Ventajas: "The crew was really good and professional."
Desventajas: "Pls add quantity to the food. There was not enough meat to the amount of rice or pasta served. I got hungry between meals. Water was also not offered often enough between meals."
Desventajas: "The amount of time waiting for our luggage to come out. There was a good 15 mins of nothing"
Ventajas: "Food is better than most economy boarding and friendly cabin crew service."
Desventajas: "The tv screens and navigation feels dated, and earphones are a bit combersome. Probably got an older plane though."
Ventajas: "The crew"
Desventajas: "Stop trying to be cute with boarding procedures. It adds more frustration as it is."
Ventajas: "No delays. Reached destination an hour early. Food was very good."
Desventajas: "My main issue is with the payment confusion between vayama and philippine airlines (unknown outstanding balance came out after managing my booking) which caused major hassle because both parties couldn't help me even after several calls/emails. Actually, another vayama-Philippine airlines passenger reached out to me after she experienced the same situation. Baggage allowance very strict. Would prefer more asian entertainment content."
Desventajas: "The gate was too far"
Ventajas: "I was in a window seat for this flight with no one in between me and the man in the aisle. It was nice to have some space to spread out in."
Desventajas: "I am about 6 feet tall and the leg room was terrible. I was thankful that the person in front of me did not recline, other side their head would have been in my face."
Ventajas: "Clean comfortable plane. Decent leg room. Attentive staff"
Desventajas: "Manila airport needs upgrades"
Ventajas: "Crew was very professional and was quick to address any needs of the customers"
Desventajas: "Better choice of foods"
Ventajas: "Flights to Manila and Denpasar were fine."
Desventajas: "During the long 15hour layover to Bali, lunch and dinner vouchers were provided as long as you stay in the terminal. However, if you decide to leave the terminal, you had to relinquish the vouchers. No access was given to use the Mabuhay lounge and there’s not much options for rest or entertainment at Terminal 2."
Ventajas: "The treatment by the crew makes you feel like you’re home. Attendants were nice and helpful. Responsive."
Desventajas: "Boarding was delayed due to Korean air that was scheduled at 11:30, but our boarding was at 11:20. Then the bags took so long to get to the carousel. Other flights like the Qatar Air has bags waiting for the passengers. The SFO flight’s bags also were serviced better."
Ventajas: "Everything, except I hope there was more legroom and wifi."
Desventajas: "Cramp space, no wifi"
Ventajas: "Little less food."
Ventajas: "Landing was perfect"
Ventajas: "Lots of delayed flight"
Ventajas: "The offer of assistance before I even asked for it; genuine concern"
Ventajas: "Comfort and entertainment system"
Desventajas: "To late to board passengers,"
Ventajas: "Japan is so nice and clean. People were very helpful. Good food."
Desventajas: "During my Manila 8 hour layover, someone forced tonight unlock my luggage, opened some gifts inside( canned candies) envelope containing money and gifts. At this point while writing this review, im not finish unpacking and will continue to check next day to make sure im not missing anything else."
Ventajas: "Entertainment and the crew was really good"
Desventajas: "Boarding was terrible. Took over an hour and a half to just board the plane. Could have been done better. Left almost 50 minutes late because of boarding"
Ventajas: "The only thing I like is the straight flight of otherwise food was ok"
Ventajas: "There wasn't much about this flight I liked to be honest."
Desventajas: "It was extremely delayed with no explanation from the crew."
Ventajas: "Other than a crew member that was quite rude all else was ok"
Desventajas: "Flight attendant was quite rude and snippy... all other crew members were just fine"
Desventajas: "Food was just okay. Nothing to rave about. Could be improved."
Desventajas: "El vuelo estuvo demorado x más de una hora!"
Desventajas: "Terrible customer service, took weeks to issue a refund after cancelling a flight completely without being able to present a reasonable solution or new flight. Had to rebook with another company and pay another $300 to do so. Philippines Air was unwilling to work with us or help us."
Ventajas: "We arrived on time"
Desventajas: "Delayed flight"
Ventajas: "great cabin upgrade...competitive to other airlines with newer planes"
Desventajas: "My son didn't receive any goodies at all on our way to Cebu but coming back to LA, he received Madagascar coloring book with crayons, headset, and a stuff toy. Over all it was excellent."
Ventajas: "Food and crew"
Desventajas: "There was only entertainment on your phone or iPad"
Ventajas: "The crew was particularly proficient in their service during flight."
Desventajas: "Very uncomfortable, the seat I was on would not recline made my trip very unpleasant."
Ventajas: "Good standard service."
Ventajas: "Very good cobfort and assistance"
Desventajas: "Entertainement system was bad, few options, no wifi as indicated before"
Desventajas: "Departure was delayed by more than 1 hour"
Ventajas: "When you check in your flight from San Francisco to Manila it is very hard to get the seat assignment ahead I'm not sure why people are always nice when checking-in"
Desventajas: "It's impossible to get ahold of a live person when traveling if you do not go to the airport to speak to somebody who can't seem to get anybody to pick up the phone I don't know why"
Desventajas: "Everything, so I bought a ticket back with Cathay Pacific."
Ventajas: "The crew was very nice and attentive to our needs"
Desventajas: "Comfortability wasn't great."
Ventajas: "Extremely helpful crew, friendly and with a genuine warm smile. Good food. What I like the most is, it is a direct flight from the US mainland to the Philippines."
Desventajas: "A bit worn out economy seats. No tears, but looks old."
Ventajas: "Amabilidad del personal"