Desventajas: "Entertainment selection could have been better"
Desventajas: "No issues, overall good experience."
Ventajas: "El avión muy moderno, la puntualidad."
Desventajas: "El espacio entre filas, un desastre."
Desventajas: "There is no baggage transfer for international connecting flight. No hotel is provided from the airlines for international travelers, transit time is 12hours"
Desventajas: "Better sound while watching movies. The flight was overall very satisfying."
Ventajas: "Newer planes"
Desventajas: "Better foos stewards"
Ventajas: "Buena atención por parte de la tripulación ."
Desventajas: "Alimentos menos grasosos"
Desventajas: "Comunicación en inglés.. horrible comida"
Desventajas: "Comunicación en inglés... es mínima"
Desventajas: "Pésima comunicación en inglés... malísima comida"
Desventajas: "Everything with airline is fine just people who flying in China are OMG! Be ready to hear and smell. Disgusting"
Ventajas: "Flight was quick"
Desventajas: "Chairs were small and uncomfortable."
Desventajas: "Couldnt board plane because passport about to expired.i didnt know. I would love a full refund so I can go to Thailand in December and Vietnam in October."
Ventajas: "La tripulación genial y la puntualidad muy bien"
Desventajas: "Se que estamos en asia pero podrían poner el idioma español a las películas que se ofrecen"
Ventajas: "The crew was nice"
Desventajas: "Flights are never ontime"
Desventajas: "Pesima comida"
Ventajas: "On time boarding. No delays. Crew did their best to help everyone."
Desventajas: "Cattle boarding at PVG was less than ideal. Long wait time between flights. Equipment not as comfortable, but thankfully is was a relatively short flight. No choice of entertainment options and cabin lights were on for the duration of the second flight. Cold meal was okay on second flight from PVG to BKK, could have been better."
Desventajas: "Food was not good. Everything else was just okay."
Desventajas: "Worst airline I ever flew on"
Ventajas: "Took 5 hrs and boarding was on time, easy to find seat and put carry on away, great comfort, liked the movies offered and food was as actually not bad, I liked the thick noodles served."
Desventajas: "Only got 2 cups of wines and then they “ran out”."
Desventajas: "When checking to see if my flight was still on time before leaving I discovered the flight was canceled. I was not notified or given I new flight. I had to buy a whole new ticket (that was much more expensive then the one I already had) on top of the one I already purchased and now have to attempt to get refunded"
Ventajas: "Cheap flights and very modern airplane"
Desventajas: "Food wasn’t great, my bags didn’t make the connecting flight."
Ventajas: "Cheap flights, great alliance"
Desventajas: "Food was not great, many people on board were very rude, someone even clipped her nails and airline attendant didn’t say anything"
Ventajas: "Me gustó que al ser un avión más pequeño, había filas de asientos sólo para dos personas, por lo que si viajas en pareja, es muy conveniente."
Desventajas: "Que las opciones de alimentos no fueran exclusivamente comida china para los vuelos internacionales."
Ventajas: "New planes, on time, staff actually tried hard to accommodate"
Desventajas: "Needed better snacks"
Ventajas: "They made an effort to make sure I sat with my children. Last time they didn't and it turned out badly. We had a much better experience since we were sitting together."
Desventajas: "This is the second time I've flown with China East and the second time we had a major delay. This time was only one and a half hours. Was frustrated because they didn't explain why that was."
Ventajas: "The China Eastern employees at the Shanghai airport were ultimately helpful in finding me a new flight, though they did not communicate very well."
Desventajas: "I arrived at the airport only to find that the airline had rescheduled my flight to the previous day! They did so without sending me a notice or warning, meaning that I was stranded at the airport until they were able to put me on a later flight. Very frustrating!"
Ventajas: "Bathroom was clean."
Desventajas: "Seats were uncomfortable. Seats did not have individual tv screens. There was no variety in the meals provided during the flight."
Ventajas: "Clean airplane friendly staff. Flight delayed for weather in China. Still made connecting flight."
Desventajas: "Three gate changes not a lot of notification."
Desventajas: "El clima de la cabina estaba muy frio y luego ya no aguantabamos el calor. Muy malo"
Desventajas: "Mi maleta no fue subida al avión y llego en más de un dia despues"
Desventajas: "Need to improve thier communjcation skill."
Ventajas: "Prices was good, apart from that it was all very average."
Desventajas: "The crew weren't that friendly and it was really hard to understand announcements over the PA. The screens were ok but the sound was awful - it made everything almost unwatchable."
Ventajas: "Low cost"
Desventajas: "Luggage was not checked in all the way to final destination, need to go thru immigration procees just to pick up the luggage and rechecked in at Pudong Airport, Shanghai, with virtually no one from the airline to help on how to go thru the process. Very frustrating!"
Ventajas: "The movies and seats were amazing so it made the flight go by faster"
Desventajas: "None of the crew really spoke any English"
Ventajas: "Personal atento. Siempre haciendo lo mejor para que te sientas bien."
Ventajas: "flat bed"
Desventajas: "La tripulación no fue amable conmigo porque yo no sabía hablar chino y ellas no hablan bien inglés. No hacen el menor esfuerzo en ayudarte y ofrecerte algo de comer que no sea esa comida horrorosa! La comida es Terrible! Jamás en mi vida, en ninguna clase o compañía me ofrecieron una comida fan asquerosa. Llevar lonchera!"
Ventajas: "Great service, start to finish. Food was good, great hostesses and hosts, smooth flight."
Ventajas: "Fast boarding Excellent confort of my emergency exit raw seat"
Desventajas: "Flight attendants barely speak English The food is terrible and unhealthy My seat monitor did not work"
Ventajas: "they do have basic service sense, when the flight got delay due to the weather, they provide hotel and food for customers. include bus brought customers back and forth between hotel and airport."
Desventajas: "however, they have no sense of privacy, they suppose customers could share one room without knowing each other. I personally can't stand this, it is not respect to personal privacy."
Ventajas: "boarding was good staff was nice`"
Desventajas: "food sucked ' lack of legroom"
Ventajas: "The crew on the plane was very nice"
Desventajas: "Was delayed 5 hours"
Ventajas: "Respectful crew Decent food"
Desventajas: "- Terrible Wifi - Staff is cold - Older planes - Little Space - A real downgrade if you've flown ANA before."
Desventajas: "China Eastern will not let you use your devices during flight. And there is not inflight entertainment. So bring some good old fashion paper material or plan to sleep. Not the airlines fault, but China will not let you pass through their country with a battery pack that has no defined capacity on it. Had to learn that lession the hard way. Sadly, the TSA-like guy could not say why, except spouting something about 'China Regression'... Makes me never want to travel to China."
Desventajas: "NO VEGETARIAN OR VEGAN FOOD OPTIONS. Chicken beef or fish. The entire long plane ride the only thing I could use as a meal was juice."
Ventajas: "New planes. Comfortable. They include a small snack for a short flight. Free baggage included in the price."
Desventajas: "The 1h flight was late for 1h. There is no English magazine or something to read. The staff is a bit rough, a bit precipitated."
Ventajas: "Crew was awesome."
Desventajas: "Could have had more selection for entertainment"
Desventajas: "retrasos injustificados en transito, pese a tener tiempo no me dejaron pasar"