Ventajas: "Crew was excellent"
Desventajas: "Better seat cushions"
Ventajas: "SQ always has the best looking flight attendants"
Ventajas: "Flat bed is wide and comfortable. Cabin crew was excellent."
Ventajas: "Great inflight entertainment"
Desventajas: "Have WiFi that is working"
Ventajas: "Amazing crew. Seat needs more padding."
Desventajas: "Memory foam seats"
Desventajas: "On time would be better."
Desventajas: "This time Singapore Airlines Staff seem to be not so helpful. Previously they were happy to help with smiling face and approachable immediately. This time in spite of asking for help in the cabin no one turned up even after multiple requests. I could only get help when someone one walks next to me."
Ventajas: "Super friendly crew. Enough food and drink."
Ventajas: "The crew was really nice. The plane was clean and comfortable."
Ventajas: "Seats were good"
Desventajas: "Food could have been better"
Ventajas: "Crew was very courteous, went above and beyond."
Ventajas: "The customer service at the Check-in, the flight attendants, the movies and the meals. More than my expectations! Will definitely use Singapore Air in the future in my travelings! Will recommend it to my circle of friends and relatives! Thank you very much. You are the best airline I've used since 1976!"
Ventajas: "Nothing beats Singapore SQ!"
Ventajas: "Hotel location is convenient, quite comfortable and clean."
Desventajas: "I love the foods in Hongkong, so many varieties . Price wise is affordable."
Ventajas: "The flight attendants are very attractive and attentive. They do make an effort to make one’s trip pleasurable."
Desventajas: "Need to update the planes.."
Ventajas: "check in went smoothly. helper was friendly and helpful."
Desventajas: "Food , both quality and quantity was poor. Entertainment - world movies did not have many choices for such a long flight"
Ventajas: "Everything from Ticketing, Checking in......"
Ventajas: "Me tiraron un vaso de gaseosa arriba y la actitud de todo el personal a bordo fue sobresaliente. Más allá del accidente me regalaron 75 usd para gastar en el catálogo a bordo."
Ventajas: "Great experience"
Desventajas: "Seating arrangement was bad"
Ventajas: "The food is very good in economy. Large screen tv gor movies and games."
Desventajas: "all was good, nothing bad"
Ventajas: "Seats, crew"
Desventajas: "Nothing else other than above"
Desventajas: "Stewardesses were a bit rude"
Ventajas: "I loved the professionalism of the crew, and how they treat the passengers with such care. I prefer Singapore airlines over any other. Seats are very comfortable. This craft had touch screen monitors that worked well. I was able to use my own ear buds by pulling the jack out part way."
Desventajas: "I really only have one gripe. I wish there were more movie choices for adults that did not have foul language and immoral scenes."
Ventajas: "great service"
Desventajas: "too long"
Ventajas: "The business class bed was the best I have yet encountered. The food and service were great. And the stews? Gorgeous and so agreeable. One young lady even helped me with my back injury; turns out she was studying physical therapy. You can't find a better ride than that,"
Ventajas: "crew was very polite and cheerful."
Ventajas: "Overall experience and wonderful crew"
Desventajas: "Nothing really."
Ventajas: "Las aerolíneas asiáticas que he probado son excelentes de todo a todo. Gran servicio y atención al cliente."
Desventajas: "Kids playing and out of control and the flight attendants wouldn't do anything."
Desventajas: "Put some natural spray in the washroom for guests to kill their odor. I was the lucky one sitting outside the washrooms."
Ventajas: "service, good TV quality and good movie selection"
Desventajas: "sound quality with headphones was horrible"
Ventajas: "Everything is excellent!"
Ventajas: "Amazing plane and crew!"
Ventajas: "Great price"
Desventajas: "Food is not good"
Ventajas: "Crew is remarkable"
Desventajas: "No complaints"
Ventajas: "Excelente y cálido servicio en el mostrador de facturación en Manila. Comida bastante aceptable para clase turista. Acceso gratis a sala vip en Changi, con oportunidad de tomar una ducha antes de embarcar en el vuelo largo a Barcelona. Las azafatas son adorables."
Desventajas: "La calidad del sonido del sistema de entretenimiento a bordo no es buena. Hay mal contacto entre las tomas del asiento y los auriculares."
Ventajas: "Courteous, Professional Crew. Amazing Service."
Ventajas: "La cordialidad, el trato, el servicio, el avión, la limpieza. Un vuelo muy agradable y que recomendaría siempre."
Desventajas: "Que para ofrecer los servicios comerciales si hablaban español, para el resto de servicios no, aunque fueron muy atentos."
Ventajas: "Service was great, food was alright, was able to move from a middle seat to a window."
Desventajas: "The flight I was supposed to take from Nanjing to Hong Kong by Hong Kong Airlines in the afternoon didn't exist so I had to take a morning flight. Was given no warning and had to check on my own. The Singapore Airlines flight was on time though."
Ventajas: "Attentive Staff - Fabulous"
Desventajas: "Food not so good"
Ventajas: "The flight was half full. The staff reassigned me a seat to an empty row so I could stretch out and rest."
Desventajas: "I ordered the seafood meals and they were terrible on the outbound as well as the inbound flights."
Ventajas: "Crew staff were excellent. Food was pretty good. Overall trip was flawless including and early arrival. The A350 aircraft feels roomy. Most importantly, given the total duration of the flight, it was a pretty good experience on-board."
Desventajas: "The seats and especially the hand-rests on the A350 seem very slim and flimsy. The movies choices in the in-flight entertainment were wanting."
Ventajas: "They treat you very nicely on Singapore Airlines - from warm washcloths to wine with your meal. Seats are comfortable and the long flight not so wearing."
Desventajas: "My husband reacted to the spicy beef/rice dish served for breakfast."
Ventajas: "EVA does a nice job getting all of the service out and making sure you have everything you want."
Desventajas: "If you are a big guy upgrade to exit row or economy plus. This is an airline that doesn’t generally serve people that are over 6’ or 200 lbs."
Ventajas: "Crew was courteous and helpful."
Desventajas: "Most seats have reclining problems. Very stiff and difficult to adjust."
Ventajas: "Impecable, mucho hay que aprender por parte de las aerolíneas americanas del excelente servicio a bordo de las asiáticas, así es un placer volar"
Ventajas: "Overall in-flight experience was smooth. Check in (online and at-the-counter) were convenient. Staff were courteous."
Desventajas: "Maybe provide snacks to travelers during flight."
Ventajas: "The crew was very warm hearted to offer small toys to my 3-yr old niece to comfort him during the flight."
Desventajas: "The meal was a bit disappointed for it is only sandwich with cold chicken meat... not even offer hot food option especially for kids/elderly."
Ventajas: "Great crew and nice comfortable seats"
Ventajas: "Crews are excellent"
Desventajas: "More legroom"
Ventajas: "La comida y también cuando te apagaron las luces del avión para dormirse."
Desventajas: "La incomodidad en los asientos en economy. 15 horas en asientos de economy no es la mejor opción para viajes tan larga. Tendría que comprar de business y para arriba si tendría el dinero."
Ventajas: "1. Kind and accommodating flight attendants 2. Had a good variety of choices for food & drinks 3. I was lucky enough to be on a roomy flight 4. Bathrooms were clean and smelled nice 5. The provided earbuds/earphones are great since they provide a bit of noise cancelling or at least block out extra noise"
Ventajas: "Efficient crew"
Desventajas: "Flight late"
Ventajas: "Alll good and arrived early!"
Desventajas: "Cramped economy seats"
Ventajas: "Proactive, Organized staff."
Desventajas: "Some of the staff members need to enunciate words more clearly. They speak English too fast making it hard to understand."
Ventajas: "First time flying EVA. They made it easy!"
Desventajas: "No complaints!"
Ventajas: "Excellent staff!"
Ventajas: "Nice new plane, attentive attendants, food always great. Rarely any complaints with EVA, even on long-haul flights (16+ hours)."
Ventajas: "Efficient crew. Safe flight."
Ventajas: "I was lucky enough to have extra seats next to me so I slept well on the plane. I appreciated how friendly the stewardesses were, and also the ease of boarding, the prompt food service, and cleainess of the plane (and restrooms too)"
Desventajas: "The dining options were ok, not particularly wonderful, but overall pretty good."
Desventajas: "Narrow space"
Ventajas: "metal silverware is great, reduces plastic waste."
Desventajas: "plastic cups, they're not biodegradable. Better to use paper cups."
Ventajas: "Crew was very kind"
Desventajas: "Food was not the greatest"
Desventajas: "Seat width"
Ventajas: "Crew were very friendly and helpful. The flight attendants seemed to have a genuine interest in the needs and comfort of the passengers."
Desventajas: "For such a long flight, the seats were too small and not enough leg room."
Ventajas: "Very spacious seating. Great staff, and smooth flight."
Desventajas: "I never got my vegetarian meal as requested. That was too bad."
Ventajas: "I am happy and satisfied with the service, thank you guys!"
Ventajas: "The flight to Taiwan from LAX was miserable. It was so hot i sweated the entire 14 hours. Was told they cannot adjust it. Easier to get blanket to be warm no way to cool off"
Ventajas: "the crew tried very hard to be pleasant and nice. they did well on that. same as above"
Desventajas: "the seats are too crowded. i couldn't eat the entrees-mystery food. i would have liked a bigger selection of movies. same as above"
Ventajas: "Buena comida, aviones cómodos, organización, excelente atención"
Ventajas: "The service and the overall experience. The movie selection and the food were also great."
Desventajas: "i wish they had better hygiene"
Ventajas: "Comodidad y atención"
Desventajas: "El entretenimiento dentro del avión no era muy bueno."
Ventajas: "Comodidad y atención"
Desventajas: "El entretenimiento no fue muy bueno"
Desventajas: "I was told to stop watching movies when we were descending. I was never asked to do that with other airlines. If it is due to safety issues, I would appreciate they informed us why we can’t watch the airline movies"
Ventajas: "Crew was nice"
Desventajas: "Small seats."
Desventajas: "A boarding pass ahd to be printed at the airport"
Ventajas: "Short lay over"
Desventajas: "Seats at economy too cramped"
Ventajas: "Seat reasonably comfortable in Eco Plus"
Desventajas: "Eva runs a sloppy operation: 3/4 of my flights were delayed, boarding consistently happened late, and flight attendants consistently forgot drink orders. Not sure what's happening as they used to be very good but will not be traveling with them again unless they right the ship."
Ventajas: "In-town checkin at the Taipei main MTR station. Check in, luggage gets scanned and is taken from there to the airport. You just hop on the train with no luggage to haul with you."
Ventajas: "Staff was very helpful. They went above and beyond."
Desventajas: "Flight attendants were unfriendly. My headphone disappeared on the flight , no help from flight attendants."
Desventajas: "Crew was not very nice. Always in a hurry. Customer service was not good"
Ventajas: "Helpful, professional, and friendly cabin crew, who are also easy on the eyes:) Individual movie screens."
Desventajas: "The food is mediocre at best. But it's no worse than most economy cabins. Need better movies."
Desventajas: "I had food poison after eating their porridge and orange juice."
Ventajas: "Overall everything was good. Feels home to fly with Eva."
Desventajas: "No preference for seniors"
Ventajas: "Comfortable. Timely food service - good time for sleeping. Bathroom had toothbrushes, earplug and sleeping masks - a nice touch."
Desventajas: "I did not like not being offered a seat until the last day. We want a seat assignment. How are you supposed to choose one flight over another without a seat."
Ventajas: "Very good. Staff is great"
Desventajas: "Need more water available throughout flight"
Ventajas: "Same as above"
Ventajas: "Clean. On time. Efficient friendly service."
Desventajas: "Limited selection of films. Food was really bland. I expected much more from EVA. Disappointed. No in between meals snack offered. No comfort pouch offered (tooth brush, face mask, ear plugs, etc)."
Ventajas: "Food was great, comfortable flight, no issues whatsoever. One of the best airlines I’ve flown with"
Desventajas: "Food can be way better"
Ventajas: "Crew was nice, and we landed in JFK an hour earlier"
Ventajas: "crew is ok, planes are good, food selection is somewhat ok, I guess it depends on a flight."
Desventajas: "manilla airport is awful and there is nothing that can improve that..."
Desventajas: "Food quality"
Ventajas: "New plane and non stop from Manila"
Desventajas: "It was great."
Ventajas: "The leg rest in premium economy should have been longer & seat should have been wider"
Desventajas: "See above note"
Ventajas: "Seat was comfortable!"
Ventajas: "Trips were surprisingly pleasant! Excellent services!"
Desventajas: "Comfortable seats for family with infants or kids,"
Desventajas: "On time gate opening when landing"
Ventajas: "The food improved compare from last year but during the 16 hours and 40 minutes flight the crew should have come out and ask the passenger or offer some drinks. They only came out when then they serve the meals. It’s a long travel, they should have checks the passengers if they needed anythin"
Desventajas: "Checking in your luggage take too long. The staff specially the Manila, seems not well train because they keep going to each other and discuss things or asked the other crew what to do. I started checking in at 4:08 pm and I finished past 6:00. Crews should checks the passengers every now and the"
Ventajas: "Food and cleanliness!"
Ventajas: "crew was courteous overall."
Desventajas: "Younger male crew stewards spend a little too much time appeasing female passengers and female stewards. I asked a male steward for something very easy to do, instead he wasted about 30 minutes talking to two female passengers (that had moved from their assigned seats). Lacked discipline."
Desventajas: "If the food is better and no flight delay"
Desventajas: "The security check points in NAIA"
Desventajas: "Manila airport"
Desventajas: "Flight was delayed"
Ventajas: "Overall experience and the room in economy was execellent."
Ventajas: "No and No"
Desventajas: "Was in business class and service is poor. Food was mediocre and service was not at par as other business class airlines. Toilet is dirty most times and lacking toiletries. Very unsanitary. Only thing good is all service staff always smile but lack proper and on time service training."
Desventajas: "We were left behind because of the long line and slow service. On top of that, they open all our eight luggages that made four of us missed our flight and the rebooking fee is too expensive. We'll never fly with PAL again. It cost us a fortune because of their poor customer service."
Ventajas: "I like how the flight was non- stop."
Desventajas: "The seat was cramped and uncomfortable. Although I am a person of short stature, my back was achy throughout the flight."
Desventajas: "Check-in counter at airport. Long line. Boarding was pretty bad. Otherwise -- everything else was good/excellent"
Ventajas: "I love the service from the crew! I lost count after 6 glasses of coke and orange drinks. They had a lot of patience! I loved also the flight, there wasn’t or no air turbulence."
Desventajas: "The Manila international airport still needs improvement when checking in, the lines were incredible long and there wasn’t any space to walk around in terminal 2 PAL international departures. If you have big shoulders..you are better off with business class, the seats are for slimmer people."
Ventajas: "your crew and the service provided"
Desventajas: "some video channel dose not work such an the flight map."
Ventajas: "Flight was on time, and was not overcrowded. Flight crew was polite."
Desventajas: "waiting 2 hours for the plane to park"
Ventajas: "Beautiful plane and crew. On time. Comfortable economy seats. I can’t complain. The food was no worse than any other carrier in economy."
Ventajas: "same thing, food and crew were very courteous"
Ventajas: "Crew, comfort"
Desventajas: "No options for vegan or vegetarian meals"
Desventajas: "As we landed 15 minutes early we were forced to wait 45 minutes on the plane because our gate was occupied. after we finally got off and went through customs we waited another hour to receive our luggage. When the luggage finally came out the crews luggage was the first to come out. So we all watched as the crew gathered their luggage which took another 15 minutes. Shouldn't the paying customers be first?"
Ventajas: "There wasn't much about this flight I liked to be honest."
Desventajas: "It was extremely delayed with no explanation from the crew."
Ventajas: "great price. smooth & relaxed flight! No cons"
Ventajas: "Crew was friendly and helpful. Boarding was efficient and flight departed and arrived ahead of schedule."
Desventajas: "Food is awful, and options are limited. I also think they need to reconsider playing music on the aircraft, it’s quite irritating."
Desventajas: "El vuelo estuvo demorado x más de una hora!"
Ventajas: "Seats and service in business class Crew"
Desventajas: "Food and choice of after dinner drinks No amenity bag Earphones were not noise canceling"
Ventajas: "Friendly Staff"
Desventajas: "Seats are too Small"
Ventajas: "Excellent flight despite 90 minute delay at Vancouver. They emailed and called me several hours earlier"
Desventajas: "Everything. Truly a horrendous experience. Worst airline I've ever flown."
Ventajas: "great cabin upgrade...competitive to other airlines with newer planes"
Desventajas: "Delayed boarding & not organized"
Desventajas: "Delayed boarding ( can be expected ) but very little information given about it"
Desventajas: "Stinky guy sit beside me but overall good"
Ventajas: "Smooth flight"
Desventajas: "Not enough leg room"
Ventajas: "Excellent crews"
Desventajas: "paid extra for a seat with leg room ...no tv . this is going to manila on a round trip ticket.coming back was ok."
Ventajas: "The crew went above and beyond and made sure I had a meal that I could eat despite not having ordered ahead. Everyone was friendly and things ran very smoothly."
Ventajas: "the service and overall quality and comfort of plane"