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Desventajas: check in process

Ventajas: One of the crew members likes to rush passengers which was unnecessary. They need to give people time to get situated. First time I saw a crew member exhibit an impatient behavior. Even when she is serving she has that rush manner. Not good. Unprofessional! I wish I can remember her Korean name. I don’t think she likes her job. The other ladies were courteous except her! ( Seoul to Jfk NY trip).

Desventajas: Food selection was very mediocre . The beef was hard to chew. The scrimp pasta had 3 pieces of tiny shrimp and all pasta. Will not recommended this airline or fly with this aircraft. Should have stayed with Cathay Pacific.

Ventajas: The whole travel experience on Asiana is great from easy check in to great onboard crew, food and service.

Desventajas: Nothing

Ventajas: Smooth landing and take off

Desventajas: Entertainment. Not able to choose and no wifi

Desventajas: More food options. Softer, roomier seats.

Ventajas: It didn't crash.

Desventajas: Food. Temperature. Toilet. Humidity in the cabin. All were the worst.

Ventajas: Crews were absolutely amazing. They had been so helpful and kind during the entire trip

Desventajas: It was just perfect

Desventajas: The flight attendants would forget me when tending to everyone

Ventajas: A very comfortable flight with no turbulence!!

Desventajas: I loved the crew!! Hard working and attentive!!

Ventajas: The crew was attentive and worked hard. The checking in counter workers were also very friendly and accommodating.

Desventajas: Overall it was a very good flight; the crew was very attentive; the plane was new and comfortable; and the food was good. The checking in was a little slow; but that’s because most passengers show up at the same time.

Ventajas: Smooth landing and take off

Desventajas: Entertainment. Not able to choose and no wifi

Ventajas: Comport and fast

Desventajas: None

Ventajas: N/A

Desventajas: N/A

Desventajas: The tv/movie consoles were not working properly.

Ventajas: Good food, great seats, nice movies

Desventajas: Offer water once more, later on in the flight

Desventajas: Food

Ventajas: Quick boarding and was on time. Crew were attentive and kind

Desventajas: 14 hrs is still a long flight and the movie selections were just OK

Desventajas: I've tried to cancel this flight but did not hear back from Kayak

Ventajas: Crew was very nicker- great seats, not crowded

Ventajas: I liked everything. The crew was nice, there was leg room and if people wanted they could watch a movie. There was a nice small meal even though it was only an hour flight.

Desventajas: Well, I'm not exactly sure. I understand why there were many different languages for the announcements. English, Korean and Japanese. Even though that stops what you're doing on the screen, it can't really be helped, unless they know which language each person prefers in each seat and programs the message to only play in that language for each individual seat.

Desventajas: I've tried to cancel this flight but did not hear back from Kayak

Ventajas: Food. Entertainment

Desventajas: Flight atten

Ventajas: It didn't crash.

Desventajas: Food. Temperature. Toilet. Humidity in the cabin. All were the worst.

Ventajas: I really liked the food selection they provided in economy. Also enjoyed how they would time dinner and breakfast depending on our location. Left in the afternoon, had dinner while still in the Korean timezone. Snoozed for 7 or so hours and it was time for breakfast when we reached the pacific time zone. I especially enjoyed their in flight exercises before landing, it really felt great to get some proper circulation after sitting for a few hours.

Desventajas: While traveling on the long haul flights, I really liked flying on the Airbus; flight from Los Angeles to Seoul was initially on an Airbus, very modern with better screen and power outlets! My flight from Seoul to Los Angeles was on a Boeing which felt a bit older; entertainment screen was smaller and had a strange viewing angle (you have to adjust the tile until you get a clear view). While not really bad, I could've paid more attention to see if they inform which type of planes are being used during booking.

Ventajas: Had a row to myself, crew was extremely attentive. Due to a lack of passengers, the crew was even able to anticipate many of our needs before we voiced them.

Desventajas: My first headphones didn't work and the pull out tray in my row had a bit of left over food crusted on to it.

Ventajas: Staff were all good and professional

Desventajas: I want to watch a movie but both airplanes from Da Nang to Incheon and Incheon to Narita were older models so nothing to watch. Didnt matter though actually because i was sick and slept the whole time

Desventajas: better in-flight entertainment movie options

Desventajas: When open rows are available they should be able to be used instead of making people cram together. I saw several elderly people turned away.. crew was very rude and I’m highly disappointed

Desventajas: Although the plane used old, the ride itself was comfortable, bathrooms are clean, food was awesome!!!

Desventajas: Food and service.

Ventajas: Crew were kind and always checking on passengers.

Desventajas: Need more entertainment options.

Desventajas: Bring some salt and pepper, or only go with the Korean menu. Western fare was exceptionally bland

Ventajas:

Ventajas: Comport and fast

Desventajas: None

Desventajas: better in-flight entertainment movie options

Desventajas: Connecting flight in Incheon Airport delayed again, 4th consecutive time this has happened on this particular flight. I think this is done intentionally so airline can combine it with the next flight that departs 50 minutes later based on amount of bookings on each flight.

Ventajas: Staff were all good and professional

Desventajas: I want to watch a movie but both airplanes from Da Nang to Incheon and Incheon to Narita were older models so nothing to watch. Didnt matter though actually because i was sick and slept the whole time

Ventajas: Crew was very interactive with my 2 year old.

Ventajas: Food. Entertainment

Desventajas: Flight atten

Desventajas: There were a lot of confusion w/ the flight delay. We we’re told we have to spend the night in Seoul waiting for a flight out the following day. No agent greets us at the gate to arrange for hotel stay. We we’re directed all over the place and no one knows anything about such arrangement. Finally we’re put on a plane to our destination. I was not informed of the change and only realized that when was brought to the gate and put on a plane. It should have better organized and needs agent at gate to answer question.

Ventajas: The service and the entertainment options.

Desventajas: Although I understand that the crew has to take precautions but it was strange to see the stewardesses keep their masks and gloves on during the whole flight.

Ventajas: Had a row to myself, crew was extremely attentive. Due to a lack of passengers, the crew was even able to anticipate many of our needs before we voiced them.

Desventajas: My first headphones didn't work and the pull out tray in my row had a bit of left over food crusted on to it.

Ventajas: It didn't crash.

Desventajas: Food. Temperature. Toilet. Humidity in the cabin. All were the worst.

Desventajas: better in-flight entertainment movie options

Ventajas: Crew

Desventajas: No movies

Ventajas: The crew was very attentive and our seats in Prestige class were very comfortable.

Desventajas: The entertainment options were meager at best.

Ventajas: Korean Air was amazing. Very comfortable, hospitable, and punctual.

Ventajas: The services that the representative up to the flight crew provided to the passengers are excellent.

Desventajas: Smooth flight

Ventajas: Both flights had amazing service, good food for meat eaters, and they were comfortable.

Desventajas: The first flight was to Seoul and it was hot the entire time.

Ventajas: Comfortable seat, pleasant crew.

Desventajas: The food was terrible.

Desventajas: A330 business class seats ate almost lay flat. Seats are older and don’t fully flatten out anymore

Ventajas: The crew was excellent!

Ventajas: Staff were all good and professional

Desventajas: I want to watch a movie but both airplanes from Da Nang to Incheon and Incheon to Narita were older models so nothing to watch. Didnt matter though actually because i was sick and slept the whole time

Ventajas: Crew was great, had a comfortable flight.

Ventajas: Very attentive and elegant!

Desventajas: I was very pleased! Thank you!

Desventajas: Wine was not served cold

Desventajas: Although the plane used old, the ride itself was comfortable, bathrooms are clean, food was awesome!!!

Ventajas: Very attentive and elegant!

Desventajas: I was very pleased! Thank you!

Ventajas:

Desventajas: Bring some salt and pepper, or only go with the Korean menu. Western fare was exceptionally bland