Ventajas: "Seat was very comfortable"
Desventajas: "Missing snacks"
Ventajas: "The crew was amazing. The seats were good. I was pleasantly surprised to have a full meal on a two hour flight."
Desventajas: "Would have loved more current US tv shows to choose from."
Ventajas: "Service is the best"
Desventajas: "Mileage is the worst"
Ventajas: "Good selection of entertainment"
Desventajas: "The food"
Desventajas: "They should serve variety of. Food"
Ventajas: "korean air is always great, service was awesome"
Ventajas: "Cleanliness & spacious leg room"
Desventajas: "Serve the coffee/tea with the meal, not after."
Ventajas: "The crew was very friendly and accommodating. The food was delicious. The plane was clean. This was much better than United Airlines."
Desventajas: "As with other airlines, flying coach is uncomfortable."
Ventajas: "Great crew, good food, easy to watch entertainment , and food better than most airlines"
Ventajas: "Great service. Clean plane, good seating"
Ventajas: "Short flight"
Desventajas: "Dont have lots of option on movie"
Desventajas: "Attendants were all business, no smiles. Movie selection was limited."
Ventajas: "Economy seating leg room is better than US domestic airlines."
Ventajas: "best airline ever"
Ventajas: "The male flight attendant working the rear of the cabin was the best flight attendant I have ever had the pleasure of flying with. Thanks!"
Desventajas: "Everything great but delayed waiting on another flight."
Ventajas: "Had a smooth flight"
Ventajas: "All was well as usually except..."
Desventajas: "Late departure because some baggage was late to arrive and our descent was unorthodox. We passed our route did a u-turn then did a lot of adjusting (left and right plus up and down) to line up for arrival."
Ventajas: "The crew was great."
Desventajas: "I know you are not the only airline that does this, but the seats are cramped. I am not a big guy. I can't imagine what a heavier or tall person goes through in those economy seats."
Ventajas: "The service"
Desventajas: "The width of the seats"
Ventajas: "The staff was friendly and helpful"
Desventajas: "There wasnt anything that i didnt like"
Ventajas: "The staff is friendly and helpful"
Desventajas: "There wasnt anything i didnt like for this flight"
Ventajas: "they are so nice and helpful"
Ventajas: "Korea Airlines is the best!"
Desventajas: "Crew members scrambled to prepare for live demo of inflight saftey as video stoped. Crew member did not give clear demonstration of saftey. Such as seat belt buckle faced her, and life jacket was inside out."
Ventajas: "Business class lie flat bed"
Desventajas: "Crew does not pay attention to you"
Ventajas: "I loved the aircraft and the great service. They offered great food and the service was fast"
Desventajas: "Everything ok"
Ventajas: "Korean Airlines service is awesome. The flight attendants are attentive, sharp and customer service oriented."
Ventajas: "The flights were excellent. Hong Kong to Seoul and Seoul to Seattle. Business class lounge in Hong Kong was comfortable."
Desventajas: "The business class lounge in Seoul was very crowded with non-business class passengers. Not a pleasant experience."
Ventajas: "Lots of room, most space I have ever seen in an economy class. Nice attendants and good food."
Desventajas: "Every Korean flight I had this trip was delayed. Created problems when Korean Air gives you 1 hour to transfer at Incheon. When transferring, all passengers need to go through security again and there are long lines. Airport attendants were not nice and made us ask people to cut in line. After running through the airport, we then find out the plane was delayed an hour to accommodate other delayed connections! They could have told us this before but only rushed us off."
Ventajas: "Spacious for economy."
Desventajas: "Felt like we could have had an extra meal/more snacks & drinks. Only 2 meals for a 13-14 hour flight."
Ventajas: "Ground staff at JFK did a great job changing my seat assignment - that was really appreciated."
Ventajas: "Great service, kind service, food was better than expected, and they allowed you to stand in the back to stretch your legs. This was helpful for the 13 hour flight to not be trapped sitting!"
Desventajas: "Chairs are quite hard and the movies selection limited."
Ventajas: "Great service overall . Crew was very nice."
Desventajas: "at 9pm flight they turn the lights on after the take off. Very difficult time sleeping. Again they'll turn the lights on 1.5hrs before landing, too."
Ventajas: "the food was excellent"
Desventajas: "I was upset with the lack of live television/satellite channels."
Ventajas: "The crew was very anxious or something, controlling for no reason."
Ventajas: "Tripulación extremadamente atenta, limpiaban los baños cada vez que alguien lo usaba, silenciosa. Cabina moderna, asiento totalmente reclinable, muy cómodo."
Ventajas: "I paid a fair price and got very good service. Seeing there were only middle seats available, the person at the check-in counter gave me the option of an exit row seat with lots of leg room. Slippers, toothbrush, blankets and pillows for everyone, nice meals with Korean and Western options. Wine with dinner. Two checked bag allowance included for American bound flights. The service held up to its reputation as excellent, and the flight attendants are friendly and helpful."
Desventajas: "The plane only had two bathrooms for the entire economy class. The in-flight movie selection was terrible (although everyone on the plane had their own screen)"
Ventajas: "They listen to your request kindly."
Ventajas: "Over all, satisfaction service! Food, courteousness & facility"
Desventajas: "None zero"
Ventajas: "Services, and the large comfortable plane."
Desventajas: "Long flight"
Ventajas: "Nice people, great food and service, no issues."
Ventajas: "Food, entertainment and service."
Desventajas: "Seats are too close and fight, but the staff made the experience very good."
Ventajas: "Wine and beer were not offered until requested - and wine was only available in small glass, not in a small bottle as on United flights."
Desventajas: "Cabin temperature was kept warm, making sleep difficult."
Ventajas: "meals and drinks good selection of movies"
Desventajas: "touch screen at my seat was hard to press I didn't mind too much, but the bigger games were slow to load."
Ventajas: "Had all the latest movies, great food. You have three choice to choose from every meal. Soda & wine are free. Seat has more space then delta."
Movie selections very poor. Lots of talk about social distancing before boarding and then in economy class we are packed in like sardines.
Great flight. everything was good but food. Pasta for breakfast. Beef flavor dish(not much beef to be found) with rice and couple of small salads.
El vuelo estuvo excelente. La gente de JAL es muy especial. La próxima vez volveré a volar con ellos.
Desventajas: "More variety of movies"
Ventajas: "Just excellent. Excellent crew, excellent food, excellent aircraft, and excellent leg room. No recommendations."
Ventajas: "Bad handling and organization by JAL ground management. There was no support at the gate or clear leadership or direction of what needed to happen or what was to be done for the passengers They dumped everything in the Malaysian ground agents to handle without clear direction. Very poor service and no accountability"
Ventajas: "Nothing to complaint. Excellent airline nowadays"
Desventajas: "Good space with large seats. Good food and service."
Ventajas: "JAL operates with incredible efficiency."
Desventajas: "No additional comment"
Ventajas: "Jamás había estado en un asiento de clase económica tan cómodo y que el servicio fuera de clase superior."
Desventajas: "Todo excelente !"
Ventajas: "Everything, the service and the food is great."
Desventajas: "Keep it up"
Ventajas: "Service was very goood"
Desventajas: "Food was not great and entertainment was average"
Desventajas: "Missed flight due to medical emergency"
Ventajas: "Nothing to note"
Desventajas: "Food, could not check in online or preselect seats. Could not upgrade to business class"
Ventajas: "Very helpful staff. Easy check in. Comfortable seats."
Ventajas: "i cancelled my flight and still have not got my money returned"
Desventajas: "I dont have my return but you take it right away"
Desventajas: "angled flat seats."
Desventajas: "Cancelled flight"
Ventajas: "everything went well. food and service was great."
Desventajas: "the return flight had a guy next to me that would keep putting his feet in front of me. he would spill over to my side so much. pretty rude person."
Ventajas: "Quick efficient boarding. Smooth flight."
Ventajas: "I had a pleasant flight experience with JAL. Nothing to complain about."
Desventajas: "I was able to choose an aisle seat but it did not go through. I have to get to Narita to be able to get an aisle seat."
Ventajas: "JAL is great!"
Desventajas: "Cold food"
Ventajas: "Excelent good service.Staff are friendly."
Desventajas: "Almost i like everything"
Ventajas: "The Flight staff are very professional. The food and service were excellent."
Desventajas: "The only downside was the long layover (7.5 hrs) in Narita airport."
Ventajas: "Best customer service"
Ventajas: "Amazing service. Delicious and plentiful food. Larger seats with more leg room. Quick and efficient boarding."
Ventajas: "Service is great."
Desventajas: "Flight was an hour late. Boarded late. Took off late. Delayed 10 minutes at arrival gate with seat belt sign on."
Ventajas: "The Crew"
Desventajas: "This terminal is not easy to find. You have to take bus from the main terminal."
Ventajas: "Attendants appeared intolerant and impatient. Not the pleasant courteous crew flying into Japan."
Ventajas: "Excellent crew,service and great food."
Desventajas: "It was little bit warm during flight. There were several other passengers that c/o the temperature being too warm."
Ventajas: "I like the food best.."
Desventajas: "Hope there will be more tracks from arashi."
Ventajas: "Bought my ticket in June, when I could access the AA site for my seat selection, it wanted $18 to $35 to make the seat selection. We chose to get the assignment at the airport, but could only get it at tge gate. Made me feel like I was flying standby!"
Ventajas: "As usual A1 service all the way!"
Ventajas: "All was efficient but no standout"
Desventajas: "Nothing was bad enough to mention this column"
Ventajas: "My sister got airsick the last hour of the flight. The flight attendants were extremely helpful and considerate in easing her discomfort."
Ventajas: "Great seating very spacious for economy class.... I got a pillow a blanket and lots of leg room... I enjoyed the in cabin service... TV was nice lots to choice from great movies..... I enjoyed free Wine.... And loved my ice cream treat... Felt like first class.... Thank you"
Ventajas: "The Japanese flight attentants were excellent. Entertainment was excellent"
Desventajas: "I didn't like the other asian flight attendants. They were rude. Asked for water, she said we're not serving water only juice at this time. Asked for Consume or Dashi there weren't any. asked for diet coke they ran out. very small things but weren't able to satisfy our trip back to HNL."
Ventajas: "Absolutely loved the flight. The flight staff was among the best I have flown with. In terms of service I could not have asked for any better. The seats were super comfortable with a great entertainment system/large screen. The layout essentially gave you a nearly private suite. The doos service was impeccable. The lavatories spotless, along with those cool Japanese bidets...first one I've seen on a plane. Overall, I loved the experience."
Desventajas: "Remarkably the one issue on this wonderful business class seat was a limited area of storage for small items, most significantly a lack of a pocket for a cell phone by the USB port. Also the armrest didn't rise when the seat was in upright mode."
Ventajas: "El vuelo partió y llego según lo programado. Se puede usar wifi, lo cual ayuda mucho a tener un mejor entretenimiento a bordo, asi que pude hablar con mi familia y amigos, y usar mi spotify. Las horas se fueron volando ;)"
Desventajas: "La comida pudo ser mejor. No es que estuviera mal, pero esperaba un poco más de JAL."
Ventajas: "Food and beverages service .very pleasant attendants..economy tough on 11 hr flight..fee seemed reasonable though. .ovreally nice experience"
Desventajas: "11 hr flight"
Ventajas: "Staff amable."
Desventajas: "El staff no ponía orden ni apoyaba a los pasajeros al momento del abordaje, por lo que se comenzó a hacer una fila grande, no dejando pasar a la gente a sus asientos."
Ventajas: "Me gustó la puntualidad de la aerolínea y también el trato que se me brindó. El staff de vuelo siempre es muy amable y atento."
Ventajas: "El staff de American Airlines también fue muy amable. Siempre con una sonrisa y buen trato a pesar de las 11 horas y media de vuelo."
Ventajas: "With Japan Airlines, there is never a doubt in my mind they are going to be the best airline of choice. I was running late to my flight into Haneda to fly out to Singapore. I literally arrived to the front desk 15 minutes before the plane departed. The ladies at the front desk were very aware of my urgency and walked me threw the crew line and got me to my gate without a missed flight. I cannot thank you enough for the kind and generous work you do."
Ventajas: "Good flight! Confirtable seats, polite crew."
Ventajas: "checking in at chicago ohare ord was a nightmare.there were only 12 of us in line yet the wait exceeded 1 hour , we watched as the airlines next to us processed well over 150 passenger's while the japan airline moved slower than snail sex. it was painfully beyond slow."
Desventajas: "Late boarding"
Ventajas: "For a red eye flight we still got fed a lunch box."
United es una aerolínea con muy mala comida
ANA es una aerolínea con buen servicio
Auxiliares de vuelo respetuosas y atentas
Desventajas: "Mid night snack can be improved, it’s too small a portion."
Ventajas: "Very caring, and pay full attention to passengers."
Desventajas: "Better food quality, more movies please."
Ventajas: "Friendly, helpful, attentive crew; good amount of storage in business class; very good food with an excellent variety."
Ventajas: "Buena aerolinea"
Desventajas: "Que hable ingles bien el personal"
Desventajas: "Seat cushion could have been softer"
Ventajas: "The staff is friendly with attention to detail"
Ventajas: "On time. Clean interior. Kind cabin attendants. A high quality standard of performance."
Ventajas: "Los dos vuelos que tome salieron demirados por diferentes motivos"
Ventajas: "Flight attendants were incredible!"
Desventajas: "Seats are almost impossible to sit comfortably for such a long flight. Not nearly enough legroom."
Ventajas: "Their service"
Ventajas: "Service, staff, and food were all above-average as compared to other companies with whom I've flown"
Desventajas: "Spacing was a little bit cramped, and side-to-side leg-room was so cramped that my neighbor fell asleep, spread his legs and suddenly had no where to escape. Made sleeping difficult/impossible."
Desventajas: "Everything the whole team was great."
Ventajas: "very clean over a 9 hr flight , great seat and flight attendant"
Ventajas: "From start to Finish from ticketing to baggage claim we received Premier Customer Service !!!!!"
Ventajas: "Staff is awesome"
Ventajas: "Very nice, new plane. Clean bathrooms. Good amount of legroom. Polite staff. Easy check-in process. Kid-friendly. God entertainment system."
Desventajas: "Limited entertainment options for kids."
Ventajas: "Been flying with ANA ever since I started living in Japan, and it has always been a pleasure. No complaints whatsoever."
Desventajas: "No problems."
Ventajas: "The quality of your aircraft. Clean, modern, plenty of leg room."
Desventajas: "The "meal" served about 1.5 hours after takeoff was just a very light snack. Nothing substantial. Could have been more food."
Desventajas: "cancelled, hard to rebook flight, staff unhelpful, rebooked on worse flight. very bad experience."
Desventajas: "Los espacios entre asientos son muy pequeños."
Ventajas: "service..service..service and ontime performance"
Ventajas: "I enjoyed the hospitality and attention to detail."
Ventajas: "Staff are super kind."
Ventajas: "Timely departure/arrival, great flight crew, good food, excellent ride, clean cabin."
Ventajas: "The crew is so polite and attentive. Snacks are free, generous, and tasty. Food is pretty good for airplane food. Interior was very clean and kept clean during the flight."
Desventajas: "I suppose the food could be better."
Ventajas: "Friendly staff and great food. Cabin was spacious even for Economy."
Desventajas: "The VOML food"
Desventajas: "The fact that my feet got very swollen (twice their normal size) due to the small space - that had the passenger to my right sleeping on top of my right side."
Desventajas: "Food needs improvement"
Desventajas: "No opción de español"
Desventajas: "Both flights took off late one flight was over an hour late I missed my connecting flights and was forced to take 2 additional flights instead of my direct flight The food is Japanese cuisine, if you are ok with experimenting and like their cooking. The flight attendants were not able to communicate with us in English regarding our missed flights"
Ventajas: "I feel like home"
Desventajas: "The crew smail"
Ventajas: "Incredible service"
Ventajas: "Food was great!"
Desventajas: "The Japanese crew were not very good at English!"
Ventajas: "Great service! Wonderful flight attendants, smooth flight and ice cream! Will always fly with ANA!"
Desventajas: "El espacio entre el asiento de enfrente. Es pequeño."
Ventajas: "Lindas y exquisitas chicas japonesas, atentas en todo momento"
Desventajas: "Todo excelente,."
Ventajas: "Good staff, good service, good entertainment"
Desventajas: "Although my partner and I bought our tickets together and booked them almost 9 months in advance, we were not seated together, which made the flight more difficult and uncomfortable."
Desventajas: "The food quality was slightly lower than that on the outboud flight. I ordered Hindu Meal."
Ventajas: "Good Business Class, will fly them again. Excellent service."
Desventajas: "No meal served upon take off, snacks only."
Ventajas: "Crew is always awesome"
Desventajas: "Needed more Japanese movie options"
Ventajas: "Was able to request a gluten-free meal for the flight"
Ventajas: "The middle seats were seperated, so I had my own arm rests"
Ventajas: "Cabin was clean and really comfortable seats. The crew were very friendly and helpful."
Desventajas: "Choices of food."
Ventajas: "Great Premium Economy experience with comfortable seats and extremely-hospitable cabin crew!"
Desventajas: "Archaic In-Flight Wi-Fi Plans should be brought to modern-age plans."
Ventajas: "The service was excellent"
Ventajas: "They passed by me when they served the meals because they thought I had it already which it was someone behind me who got his meal since he had a special meal request. So I ended up to talk to them that I haven’t had my meal yet. It was embarrassing moment for me. They seemed thinking that I lied to them."
Desventajas: "They are well trained crews so I have no better ideas about improvements"
Ventajas: "Overall, the staff was amazing, so as the food and cleanliness"
Desventajas: "The space between the seats in economic seat"
Desventajas: "In flight food service by cabin crew was spotty, sometimes they gave you coffee with dinner , sometime not, they are very forgetful. Please improve on this issue."
Desventajas: "Left 45 minutes late though we boarded on time. Pretty bad for a 50 minute in the middle of the morning."
Ventajas: "All crew members are very friendly and helpful, good service."
Desventajas: "All over flight i feel good time, i don't feel boring all friendly staff, good service choice of food i like."
Ventajas: "Yes and yes"
Desventajas: "Not sure because I have never had a better experience."
Desventajas: "WiFi didn’t work on 3 of the 4 flights although all purportedly had it. Also didn’t work the majority of the time in the Business Class Lounge in Singapore. Food was mediocre both on flights and in the lounge. Movie selection could hardly have been worse."
Ventajas: "Crew , announcements were restful , not loud and blasting like some airlines"
Desventajas: "Nothing Singapore Airline is Super Lufthansa food lousy , late leaving Kuala Lumpur, missed our connection assigned to a later flight, running to catch rescheduled time and changed gate."
Ventajas: "Service was excellent!"
Desventajas: "Softer seats and more movies"
Desventajas: "We had to go through security after coming in from international and I went through a biometric scanner which I’ve done 100’s of Times I was very unnecessarily felt up for 10 minutes. I had shorts and a T-shirt on, and was pretty sure after the 1st round of groping that there was nothing there"
Ventajas: "The service is exceptional!"
Ventajas: "Cabin crew was excellent and the premium economy seat was very comfortable and accommodating. The choice of food from the variety menu was also delicious."
Ventajas: "The seats were comfortable and the staff was very attendant!"
Desventajas: "No complaints"
Desventajas: "1 hour delay of departure"
Ventajas: "Good air line. Threat you well, enough food very good service."
Ventajas: "The lunch and dinner menu was excellent"
Desventajas: "more bathrooms."
Ventajas: "everything good"
Desventajas: "need new toilet"
Desventajas: "the food was mediocre at best - had to ask for water couple of times"
Ventajas: "Boarding was good and the flight time was shorter than expected."
Desventajas: "My son did not like any of the meal selections between beef and fish. We asked for a ramen noodle cup instead that the flight crew denied they had, only after seeing them offer it to another family just seconds before. I was very disappointed!! I believe the flight attendant knew of my concerns because she started asking me if the service was ok. If your doing a good job, then you won’t have to ask."
Ventajas: "Me tiraron un vaso de gaseosa arriba y la actitud de todo el personal a bordo fue sobresaliente. Más allá del accidente me regalaron 75 usd para gastar en el catálogo a bordo."
Ventajas: "I booked regular economy and flew to Tokyo that way, but put a bid in for premium economy for the flight home and got it. It's not a big upgrade (bigger display panel, a little more leg room, seat tilt and it has a leg rest) but those things made the flight for me."
Desventajas: "I don't have much on the down side front aside from the usual "would like more leg room" and "more seat tilt" so nothing new to report"
Desventajas: "Cabin temperature was really hot."
Ventajas: "The crew were excellent"
Desventajas: "I'm 6'2" and the regular economy seats didn't give me enough to leg room"
Ventajas: "All the crews were friendly and helpful!"
Desventajas: "I wanted to watch Hindi movies with subtitles..."
Ventajas: "The plane had decent leg room, the food was great, service was excellent. I have no complaints. Snacks were handed out pretty regularly which was great. In flight entertainment was good too. I'll definitely fly Singapore again, I liked it better than other Asian airlines."
Ventajas: "The service, kind and pleasant."
Ventajas: "Las aerolíneas asiáticas que he probado son excelentes de todo a todo. Gran servicio y atención al cliente."
Ventajas: "Everything great personnel"
Ventajas: "Comfy chairs and good food on Singapore Airlines."
Desventajas: "Some of the male crew didn't do anything, the females did all the interactive work in serving and helping the disabled as far as I could see."
Ventajas: "Not much turbulence"
Ventajas: "The food is good. The service is excellent, always smiling and attentive."
Desventajas: "Not enough quantity of each type of food. I did not get the cold noodle I want and end up eating sandwiches."
Ventajas: "The crew was very kind and helpful."
Desventajas: "My daughter had the vegetarian oriental - and it was basically a ball of slim. My son had the lactose free meal and it was broccoli and potatoes. We switched our return flight meals to the regular in-flight meal. It was better, but not great."
Ventajas: "The seat comes with foot rest attached to the front seat."
Desventajas: "I asked for decaf coffee and the attendant totally forgot about my request."
Ventajas: "The attendants were helpful, smiling and friendly. The entire time We flew with an 18 month old and they came looking for us before he flight to help us carry our stuff on board. They gave her a toy, asked for her name, and checked on us often. They also gave my husband and I an option for early food service so that one of us could help our daughter eat. The movie selection was great. Take off, flight and landing were smooth. And we arrive half an hour early both directions!"
Ventajas: "Excellent service by flight crew. Good selection for entertainment. Flight was enjoyable."
Ventajas: "Great service, great experience."
Desventajas: "I liked it all."
Ventajas: "Excelente y cálido servicio en el mostrador de facturación en Manila. Comida bastante aceptable para clase turista. Acceso gratis a sala vip en Changi, con oportunidad de tomar una ducha antes de embarcar en el vuelo largo a Barcelona. Las azafatas son adorables."
Desventajas: "La calidad del sonido del sistema de entretenimiento a bordo no es buena. Hay mal contacto entre las tomas del asiento y los auriculares."
Ventajas: "We had the BEST FEMALE flight attendants, they were soooo helpful and one of them came and wrote down my kids' names so she can call them by their names, and they got to choose the food and got theirs early so I was able to help them before mine arrived which was super thoughtful! Food option was pretty good and lots of shows and movies to choose from. Getting ice cream was such a treat for my kids!"
Desventajas: "The male flight attendants were kind of annoying, they were trying to be funny but didn't work so they just came off arrogant and annoying!"
Ventajas: "La cordialidad, el trato, el servicio, el avión, la limpieza. Un vuelo muy agradable y que recomendaría siempre."
Desventajas: "Que para ofrecer los servicios comerciales si hablaban español, para el resto de servicios no, aunque fueron muy atentos."
Ventajas: "Check in and boarding were flawless. The flight left about one hour late. The seats in coach are getting smaller and smaller. I got an aisle seat to have a little extra room (I'm 6'1") only to get hit big time by the food cart (they did apologize). The food was plentiful, but mediocre at best. The flight attendants were working hard, but we're abrupt and tired. Overall, I have three stars, when in the past, flying SA was always a five star experience. It got me back home though. :)"
Ventajas: "loved the hot towels and the entertainment provided"
Ventajas: "I have never encountered nicer more professional staff. They always had smiles and seemed to really enjoy their jobs. I always tell friends if they have a chance to fly Singapore Airlines to do it. They won't regret it. Especially on long flights."
Desventajas: "I was in economy class but I would have liked more leg room. My knees where hurting from having little leg room."
Ventajas: "I have always enjoyed flying on Singapore Airlines. There were no delays on my connecting flight coming out of Tokyo to Los Angeles. The huge plane was like flying in a small "transportable town.""
Desventajas: "I had a long connection wait in Tokyo, but that was not too bad since I got a great price on the round trip ticket - less than $700!"
Ventajas: "The food. The nice crew members. The comfortability and service. The tech and entertainment available."
Ventajas: "Nice flight with good crew service."
Desventajas: "Please notify customer full details of schedule and do not change the flight information last minutes."
Ventajas: "Airline helped accommodate my seating request"
Desventajas: "They did not ask me if I want food during the 12 hour flight. They just pass by me and did not give me food. The flight attendant could not speak English so they could not explain when I complained."
Desventajas: "Seat changes should not change before asking"
Ventajas: "Good service"
Desventajas: "Amazing flight"
Ventajas: "Great service!"
Ventajas: "Impecable, mucho hay que aprender por parte de las aerolíneas americanas del excelente servicio a bordo de las asiáticas, así es un placer volar"
Desventajas: "Food must have variety diversity"
Ventajas: "Check-in and boarding were convenient, overall in-flight experience was good and satisfying."
Desventajas: "Provide beverage/water more frequently during flight to keep passengers hydrated."
Ventajas: "excellent and very organized, quick and efficient"
Desventajas: "I wish they would have offered more water, it was a very long flight and the airport and buying water at the Taipei airport was not easy as it was far from terminal and the other choice was vending machine but you couldn't use a credit card or US currency,"
Ventajas: "Seat is very comfortable..."
Desventajas: "Baggage claim took forever. I waited 45 mins for mine to show up."
Ventajas: "La comida y también cuando te apagaron las luces del avión para dormirse."
Desventajas: "La incomodidad en los asientos en economy. 15 horas en asientos de economy no es la mejor opción para viajes tan larga. Tendría que comprar de business y para arriba si tendría el dinero."
Desventajas: "One of my luggage was damaged when I was from LA to Taipei."
Ventajas: "Some were so nice with smiles all time"
Desventajas: "Some looked so cold that even wanna get you a tea and forget about it."
Ventajas: "On time"
Desventajas: "All was ok"
Desventajas: "The food doesn’t taste good"
Desventajas: "Eva’s Air is cheap with drinks, whether water or wine. About a Dixie cup of each for a meal."
Ventajas: "Hello Kitty theme plane"
Desventajas: "Food can be better"
Ventajas: "Buena comida, aviones cómodos, organización, excelente atención"
Ventajas: "We got the exit row seating and I didn't even care I was in the middle. The service was great and they will provide you will all the amenities. Overall great experience!"
Ventajas: "Comodidad y atención"
Desventajas: "El entretenimiento dentro del avión no era muy bueno."
Ventajas: "Comodidad y atención"
Desventajas: "El entretenimiento no fue muy bueno"
Ventajas: "Flight attendants were very attentive and came around often with snacks and refreshments."
Desventajas: "Entertainment was a little lacking."
Ventajas: "High quality entertainment, service. And food."
Desventajas: "The fact that they are very far away from any terminal at LAX, mean did you checked in a bag, you will have to wait a long time. I waited 1 hr for my bag to come out to the baggage carasel"
Ventajas: "Great service, crew felt happy with their job"
Desventajas: "It was a really turbulent ride"
Ventajas: "TPE-SEA had a much better crew and plane that was much newer and had good entertainment sets"
Desventajas: "The crew for the SEA-TPE were an unhappy bunch. If you did not speak mandrian to them, they simply ignored you. They were rude and made me feel like I was a second class passenger TPE-KUL KUL-TPE had no entertainment. Just the screen to share in the front of the plane. I wish I knew in advance."
Ventajas: "Checking and in-flight staff were professional and courteous."
Desventajas: "The flight delay which caused passengers to rush for the connecting flight to the US in less than 40 minutes. Barely made it. Unnecessary stress for fear the checked-in luggage did not make the connection."
Desventajas: "Food and entertainment selection"
Desventajas: "It is not good service because they didn't have fast the declaration later"
Ventajas: "I would take EVA air again!"
Ventajas: "good flight crew fully reclining seats lots of movie choices free wine"
Desventajas: "arm rests didn't fold up"
Desventajas: "Staff are rude doesnt know the words please, excuse and thank you. I will not recommend this airlines to my family and friends."
Ventajas: "Friendly staff"
Desventajas: "The sauce was old and make me sick."
Ventajas: "Great movie selections. Comfortable in my seat."
Desventajas: "Small glasses of wine. Bad food. When we landed, with the time difference it would've been 9 am, but they served us a dinner meal and it wasn't appealing."
Ventajas: "Crew was very attentive."
Desventajas: "Movie and TV selections were minimal compared to other airlines. After landing in LAX, took a very long time for checked baggage to appear, and I had another non-connected flight to catch."
Desventajas: "The flight was cancelled. Eva did not send an additional plane. They excepts hundreds of people to go on standby waitlists for their one flight a day option to Taipei. All of which were full flights. They did not provide food vouchers or hotel vouchers. We were told to leave the airport and come back tomorrow with no solution. We had to rush the office and force them to get us on on other airlines to finally get home. If that didn't happen we would have been stuck in the airport for 5 days."
Ventajas: "Smooth flight with little turbulence."
Ventajas: "The plane feels new and nice, crew was happy and nice. The spaghetti was surprisingly good."
Desventajas: "Sat in the front row by the emergency doors. One would think the more legroom was better but the tray table comes out of the armrest, which means the armrest can't be lifted. Also the tv sits very low and you end up looking down at it instead of straight ahead. If, like me, you like to be near a window or at least be able to sneak a peek out of someone else's this spot isn't good. There isn't a convenient window anywhere near."
Ventajas: "Large selection of free movies"
Desventajas: "Kids should be provided with kids meals and served ahead of other passengers if possible. More choices of food would be better."
Ventajas: "I got a few min sleeps"
Desventajas: "A day filled with econoy class travel is not my favorite thing."
Ventajas: "Nice crew"
Desventajas: "Seats small good vegetarian food not real great"
Ventajas: "Elite class is bigger space than usual flight Selection and choices of menu and drinks. Slippers extra tooth brush is nice touch."
Desventajas: "Ac was bit too warm. Not enough drink serves in between hours."
Ventajas: "Clean bathrooms. The bathrooms also had supply's to freshen up which was great, state side airlines miss out on this amenity."
Desventajas: "Uncomfortable seats."
Ventajas: "The service that the crew provided was excellent. They were friendly and professional. The fight attendants were nonstop helping the passengers throughout the whole fight. My flight was on time and there was no delays. 10+ rating, I will fly EVA again soon. I'm already plaining my trip back to Asia in three months and I will be using EVA AIR. And yes, I will tell a friend to fly EVA AIR. FRED from California."
Desventajas: "Just the passengers boarding the plane crewed the main gate."