Desventajas: "More food variety"
Ventajas: "Crew very helpful. Seat was very good, food excellent."
Ventajas: "Crew were amazing and great entertainment"
Desventajas: "Boarding could be better"
Desventajas: "In flight food service by cabin crew was spotty, sometimes they gave you coffee with dinner , sometime not, they are very forgetful. Please improve on this issue."
Ventajas: "Super good crew."
Ventajas: "The crew members were really nice and accommodating."
Desventajas: "Need more entertainment selections."
Desventajas: "Flight was a little warm but was able to get it cooler via help from crew but got warmer again towards the end of flight. Overall good flight though"
Ventajas: "The crew is usually really good."
Desventajas: "The ground staff at Frankfurt airport was not very good. Seemed slow lazy and difficult at times"
Ventajas: "Seat was comfortable, flight attendants were attentive and the food wasn't bad."
Desventajas: "Luggages did not arrive with the flight as it should be. It got lost in Sydney from Queenstown on flight SQ 6683 operated by Virgin Australia (VA 162)."
Desventajas: "5 crying babies on a red eye. Don’t know if that can be prevented."
Ventajas: "Excellent service"
Desventajas: "More tasty snacks throughout the flight"
Ventajas: "Foods. Drinks. Entertainment."
Desventajas: "Nothing. Everything’s so perfect!"
Desventajas: "I liked everything"
Ventajas: "Service was excellent, always with a smile."
Ventajas: "The customer service at the Check-in, the flight attendants, the movies and the meals. More than my expectations! Will definitely use Singapore Air in the future in my travelings! Will recommend it to my circle of friends and relatives! Thank you very much. You are the best airline I've used since 1976!"
Ventajas: "Hotel location is convenient, quite comfortable and clean."
Desventajas: "I love the foods in Hongkong, so many varieties . Price wise is affordable."
Ventajas: "Singapore Airlines delivers as always. Friendly crew and clean and well maintained aircraft."
Ventajas: "Prompt boarding, friendly service, decent food, plentiful entertainment. Singapore Airlines was a great choice for my flight from Texas to England."
Ventajas: "I reallyiked th service from the crew"
Desventajas: "I didn’t like the silk air mainly on my itinerary. It was an old flight with cloth on the back of the flights a bit torn. No entertainment in flight for silk air. That was a bad flight."
Ventajas: "Short flight"
Ventajas: "My neighbor"
Desventajas: "Fight war delayed and we got a security check upon arrival"
Ventajas: "One of the best flights I’ve been on. The seats are spacious and the crew are very friendly"
Desventajas: "Reclining seats tend to make me caustaphonic with the limited space"
Ventajas: "Me tiraron un vaso de gaseosa arriba y la actitud de todo el personal a bordo fue sobresaliente. Más allá del accidente me regalaron 75 usd para gastar en el catálogo a bordo."
Desventajas: "There was on flight attendance which I assume new. She was not able to manage to check with her colleagues whether there was still a food which I requested before giving me the answer. Also, to me little things like fold the cup holder before take off and landing is just a simple task to do without giving a lecture to the passenger when he or she might be tight up with kids."
Desventajas: "The flights were always late causing us to miss a connection. Also when purchasing the ticket I was not informed of two extra stops that only showed up when I checked in."
Ventajas: "Great crew, good food (best I've had on an airplane), plenty of drinks, and a good entertainment system."
Desventajas: "Nothing bad to say about this flight. Great airline."
Ventajas: "Service and food"
Ventajas: "Crew, cabin and food."
Desventajas: "Lack of entertainment console at each seat"
Ventajas: "Las aerolíneas asiáticas que he probado son excelentes de todo a todo. Gran servicio y atención al cliente."
Desventajas: "Kids playing and out of control and the flight attendants wouldn't do anything."
Desventajas: "Food was very poor."
Ventajas: "The crew was really great, so friendly and accommodating. I wasn't able to order a vegetarian meal ahead of time, but they still gave me one on board when I asked. There was an amazing selection of movies and they refilled my drinks without even asking. I would recommend this airline to anyone traveling to Asia."
Desventajas: "Seats are tight and hard"
Ventajas: "Crew is remarkable"
Ventajas: "The sevice was on point. Flight attendants were beautiful and worked harder than any other airline I have been on. The uniforms were on point too. The television had every new movie you could watch. Food, for an airline, was great. All drink service was included. Best airline I have ever flown!"
Desventajas: "Wifi cost 12 bucks and hour."
Ventajas: "again, the crew anticipated our needs"
Ventajas: "Excelente y cálido servicio en el mostrador de facturación en Manila. Comida bastante aceptable para clase turista. Acceso gratis a sala vip en Changi, con oportunidad de tomar una ducha antes de embarcar en el vuelo largo a Barcelona. Las azafatas son adorables."
Desventajas: "La calidad del sonido del sistema de entretenimiento a bordo no es buena. Hay mal contacto entre las tomas del asiento y los auriculares."
Ventajas: "La cordialidad, el trato, el servicio, el avión, la limpieza. Un vuelo muy agradable y que recomendaría siempre."
Desventajas: "Que para ofrecer los servicios comerciales si hablaban español, para el resto de servicios no, aunque fueron muy atentos."
Ventajas: "Service is amazing! I loved that airplane had Christmas decorations on the walls and great choices of food and beverages."
Ventajas: "Service was great, food was alright, was able to move from a middle seat to a window."
Desventajas: "The flight I was supposed to take from Nanjing to Hong Kong by Hong Kong Airlines in the afternoon didn't exist so I had to take a morning flight. Was given no warning and had to check on my own. The Singapore Airlines flight was on time though."
Ventajas: "Professional, courteous, high-quality all around from food, to service, to entertainment options. Singapore Airlines is first class all the way."
Ventajas: "The flight was half full. The staff reassigned me a seat to an empty row so I could stretch out and rest."
Desventajas: "I ordered the seafood meals and they were terrible on the outbound as well as the inbound flights."
Ventajas: "Great customer service, food was fine, seats were comfy in economy too. Definitely would fly again and recommend to everyone!"
Ventajas: "Everything else was good"
Desventajas: "I purchased wifi and it was too slow to load my movie. Ear buds fell out of ears."
Desventajas: "Cabin too hot"
Ventajas: "I have never encountered nicer more professional staff. They always had smiles and seemed to really enjoy their jobs. I always tell friends if they have a chance to fly Singapore Airlines to do it. They won't regret it. Especially on long flights."
Desventajas: "I was in economy class but I would have liked more leg room. My knees where hurting from having little leg room."
Ventajas: "Nothing i like"
Desventajas: "Terrible ground service in changi airport singapore"
Ventajas: "Singapore airlines was also great and I very much enjoyed that flight even though it was 10 or more hours. The good was great and same for the entertainment . The whole flight was very pleasant . Also I loved the steamed towels that was something i haven't had on a flight before ."
Ventajas: "I like how everything went to be honest. No complaints :)"
Desventajas: "I enjoyed it all :)"
Ventajas: "The seats are comfortable enough even in the economy class. The crew is attentive. Entertainment is great, lots of movies and music."
Ventajas: "Air NZ sent my mom away when she arrived to board the plane because she could not hear well. This resulted in a 68 year old women spending the night at Heathrow. No apologies, no upgrades, nothing. Air New Zealand is a heartless discount airline. Terrible experience. Avoid."
Desventajas: "Air NZ sent my mom away when she arrived to board the plane because she could not hear well. This resulted in a 68 year old women spending the night at Heathrow. No apologies, no upgrades, nothing. Air New Zealand is a heartless discount airline. Terrible experience. Avoid."
Ventajas: "Premium economy is the way to go. So much more comfortable."
Desventajas: "This flight was close to perfect. Boarding process at the gate was a bit hectic, but manageable."
Ventajas: "Quick & easy flight"
Ventajas: "Everything was good except....."
Desventajas: "The departure gate lounge for connecting flight to Vancouver was terrible.... very overcrowded, making for an unpleasant wait and boarding experience."
Desventajas: "Seats, food, entertainment"
Desventajas: "Auckland to Chicago was fine. Chicago to Minnesota was horrible. The departure plane showed up late due to weather which is understandable. Once the plane showed up we waited for over 4 hours for a pilots to show up. Our flight could have bee managed much better, poor job by United!"
Ventajas: "Everything ! Staff was awesome , food was great and hi-tech plane with its entertainment consoles . Touch button options for ordering drinks , food , movies, chatting with other seat passangers , Wow! Blew my mind . We left on time and landed on time too. We had premium economy seats - felt like business class other than reclining level of the seats. Pretty good value!!"
Ventajas: "I would encourage no one ever book with New Zealand Air again."
Desventajas: "The rude and self righteous gate agent with horrific breath threatened to call security if I did not leave the boarding line and sit and wait until the flight left."
Ventajas: "Air New Zealand is a great airline. They give you a lot of food and the seats seem to have a little more space between them so your knees don't hit the back of the chair!"
Ventajas: "Friendly crew"
Desventajas: "Pity that a light meal wasn’t served fir free but understand because of low price"
Ventajas: "Solid friendly n professional flight crew."
Desventajas: "When checking in we asked about an exit row seat. The NZ official claimed the flight was full n nothing available. Once on the 2/3 full plane, 9 of the 12 exit row seats were empty. Bottom line was she was lazy and unprofessional in simply Lieing."
Ventajas: "Free drinks and snacks"
Desventajas: "The meal choices were chicken curry or beef on this flight. They ran out of beef quickly. Why would you serve something like curry on an airplane that’s not at all agreeable to at least half the people on the plane and then force the rest of us to eat it when you run out of the other option? My seat recliner was broken so I got to sit straight up for 12 hours."
Ventajas: "Service is great"
Desventajas: "Had to make a stop at Invercargill to recharge fuel, flight got delayed"
Ventajas: "Buena variedad de películas"
Desventajas: "El avión salió cuatro horas tarde. Estuvimos una hora y media, después de abordar, esperando al segundo piloto."
Ventajas: "The flight was pretty much a plain regional hopper. I got upgraded to first but honestly it didn't feel like a significantly different experience besides legroom"
Desventajas: "Flights was 2.5 hours late due to weather which was the biggest downer."
Ventajas: "United flight crew was good. Check in was good and on time. Flight arrived early, smooth flight and landing was smooth."
Desventajas: "Recheck through LA TSA to domestic flight with United, was further hassle, might as well get naked to get through. Seat recline, too limiting (not asking much, just a bit further back). Pretzels were stale. Cabin crew seemed more friendly with dead heading pilots than passengers."
Desventajas: "Bathroom did not work, food was not so tasty"
Ventajas: "Skycouch a MUST for long haul flights."
Ventajas: "Excelente todo!"
Ventajas: "I loved everything. From the friendly service to the comfort of the plane... it was fabulous for the 12 hours I was on board."
Desventajas: "Nothing. I had great service and a great flight the entire ride. Well done... Best airline I've ever flown with!"
Ventajas: "friendly staff, ease of boarding"
Ventajas: "The usual "shuttle" flight between chc and akl."
Ventajas: "I was excited to see some notorious places as we flew into Queenstown....however, I wouldn't have known the places if I hadn't been sitting next to someone that knew the area."
Desventajas: "I can't complain about anything with Air New Zealand....I loved each flight with them."
Ventajas: "Crew was very nice. Allowed us to change seats within our section for more comfort. Good food. Loves the USB outlet at our seats."
Desventajas: "Seats near bathroom were very noisy"
Ventajas: "The plane the staff"
Ventajas: "Quickest boarding ever - Have hardly seen an airline having people board through the rear entry Super fun safety video All-in-all a great experience"
Desventajas: "Friendly and efficient"
Ventajas: "Great service, friendly people, kiwi spirit"
Ventajas: "The customer service is stellar, the planes comfortable. I will fly with them again in the future."
Ventajas: "On time, great customer service, the in flight entertainment is amazing! Even the food tastes good! Seats were comfortable, toilets and plane were clean, all around amazing."
Desventajas: "Nothing, it was perfect."
Ventajas: "Flight was on time, airplane was clean, flight attendants friendly and attentive. Very pleasant flying experience"
Ventajas: "Comfortable flight and service"
Ventajas: "Everything, felt safe"
Desventajas: "Lo perdí"
Ventajas: "Unlike the American flights, they actually served a light snack (not pretzels and nuts) and offered complementary wine and beer. The ride was pleasant."
Desventajas: "For the economy passengers, we had to go down a flight of stairs onto the tarmac and then back up on a portable stairs to get onto the plane. The same was true when we were deboarding the plane. This has more to do with the airports than with Air New Zealand."
Ventajas: "entertainment, cleanliness, comfort"
Desventajas: "seats go far back in front of your face"
Ventajas: "The business class on Air New Zealand is the space and comfort level all airlines should have in all classes of seating. I could comfortably fly to Europe from California in business class on this airline."
Ventajas: "Amazing service. Friendly staff. Sat in row 38. Seat was comfortable and foot rest was amazing! I would highly recommend air New Zealand!"
Ventajas: "Fun and plentiful entertainment. Great comfort."
Ventajas: "The service was great and the seats had a lot of leg room. Very easy to check in online and drop bags at the airport."
Desventajas: "The wine was delicious and I wanted more"
Desventajas: "I did not fly from Brisbane to Auckland"
Ventajas: "great flight attendants who really seem like they want to be flying. The economy seats are better than most other airlines. I will always check to see if Air NZ flys to the destination I'm going. They are classy."
Ventajas: "Comfortable Premium Economy seating is well worth the cost for such a long flight. Food was excellent and crew was very attentive. Entertainment system was very limited and clunky to use. The safety briefing is the most entertaining in the industry. Would readily choose New Zealand Air again."
Ventajas: "I absolutely LOVE AIR NEW ZEALAND !!!!! SPACIOUS , WELCOMING, AND VERY SATISFYING !!!"
Ventajas: "seats were large, comfortable. layed back nicely"
Ventajas: "I was unable to board the flight so there is nothing to talk about."
Desventajas: "Provide options for accommodation, refund or alternate flights after announcing a 24-hour delay. I had to repurchase my flight from HKG to SFO after finding out that a return ticket is treated as abandoned if one does not fly one way. Not the level of service expected from an international airline."
Ventajas: "Crew were very hospitable and helpful."
Desventajas: "More leg room on long international flights."
Desventajas: "Catering and professionalism of the crew could have been better."
Desventajas: "La atención a la categoría Emerald, ni en LAX ni HKG ni durante el vuelo el tener categoría Emerald hizo diferencia alguna con la atención recibida a diferencia de Qatar, AA o Japan Airlines en que se esmeran en el buen trato a los viajeros frecuentes de la alianza one world."
Desventajas: "The food service could have been better . Quality is poor ! There was one lunch service, breakfast service and one snack service through 19.5 hours of nonstop flight. We were hungry through out as the quantities were so little and barely there . The toilets were bad and didn’t even carry tissues"
Ventajas: "La comodidad del avión, el entretenimiento a bordo muy completo y el catering a bordo muy bueno"
Desventajas: "La atención del personal. Parecían poco felices pero me pasó en los 3 vuelos que tomé en Cathay"
Desventajas: "Distancia de asientos"
Ventajas: "El entretenimiento de abordo y el espacio entre asientos"
Desventajas: "El personal, es muy poco amable"
Ventajas: "Seats are ok, not super comfortable. Legroom are kinda limited but the monitor screens are great and user friendly."
Ventajas: "Checkin experience was great. Boarding was great. The crew was great"
Desventajas: "The movies were old. Not many new releases to choose from"
Ventajas: "Good selection of movies and excellent inflight entertainment overall. Service was excellent."
Desventajas: "Seats were very small."
Desventajas: "Worst international trip I have taken in my 51 years. Was so cramped in my seat i literally could not move or reach for my things under my seat. Never again taking Cathay Pacific."
Ventajas: "Loved the crew, very helpful and attentive."
Desventajas: "Food could be better. No goodies like toothbrush or paste or sleep mask, but this is minor. Website is really bad and hard to check-in online. They could really simplify the website and allow folks to add their favorite miles in there. just so complicated to do anything on the website."
Ventajas: "Air hostesses service"
Desventajas: "Food quality"
Ventajas: "Overall good experience"
Desventajas: "Food can be improved a lot"
Ventajas: "crew was courteous and highly helpful. food was good, served hot."
Ventajas: "Pleased that the flight departed on time and arrived 50 minutes early. Sad that waiting for my luggage frittered away the time we gained by arriving early."
Desventajas: "Having your bags tagged as “priority “ really doesn’t mean anything. Watched nearly two flights’ luggage go by on the carousel before mine came out. This is becoming the norm over the past several months for most airlines and airports. I don’t mind waiting for my bags. I do mind waiting with a false expectation of priority service."
Ventajas: "No llego mi maleta a Vancouver"
Ventajas: "No llego mi maleta a la cuidad de Vancouver y tenía una conexión y fue todo un desastre con tantas vueltas"
Ventajas: "Food for economy was great. Entertainment system great."
Desventajas: "Left half hour late."
Desventajas: "No hay películas en español"
Desventajas: "Indian vegetarian meal was not great"
Desventajas: "There was no toiletries and slippers. Snacks should be given timely. It should not ask for it."
Ventajas: "Passengers was good."
Desventajas: "Cathay pacific airlines is one of the most riches airlines in the world. I was expecting Excellent nutrition food but it was very bad. I didn’t eat it. Breakfast was good. I hope catha pacific airlines will change their food next time. TY USA"
Ventajas: "very accommodating, I don,t know that hand carry bags changed to smaller size now, they helped me checked it in for free. I travel to the Phillippines every year ,I will fly w/ Cathay Pacific from now on. THANK YOU"
Ventajas: "The flight staff was very curteous and helpful, that made a difference with the trip."
Desventajas: "The touch screen technology on the onflight entertainment was pretty bad. The movies played fine with no issue but navigating through the entertainment console was a pain since the touch screen responsiveness was so bad."
Ventajas: "The plane was late for no reason. Missed my connection in Hong Kong. Cathay pacific gave me a voucher for 9usd, it was insulting and ill not fly with them again"
Desventajas: "The plane was late for no reason. Missed my connection in Hong Kong. Cathay pacific gave me a voucher for 9usd, it was insulting and ill not fly with them again."
Ventajas: "Great staff and food"
Desventajas: "Flight arrived from SFO 15 min late, and airline cancelled numerous connecting flights to various cities, including mine to Hanoi from Hong Kong. Offered to rebook 10hr later with 40 HK food credit. Happened to my uncle and cousins 1 month earlier on exact same legs. Would not recommend any layover with this airline in hong Kong for less than an hour. Numerous phone calls from me to sort this out, which resulted on another carrier to Hanoi."
Ventajas: "Brand new A350-900 airplane. Better movie selection. Nicer bathrooms."
Desventajas: "No more advanced seat selection except for an additional $180. No more serving wine and beer with dinner although I think its still available on request. A lot more screaming kids on the flight. Cathay is becoming more like the budget Chinese airlines. Sad."
Ventajas: "Most of the stuff was regular flights"
Desventajas: "Even after explicitly asking them for Hindu vegetarian food they gave me chicken with the wrong label. I realized it after eating a bite. They should not have done this mistake."
Ventajas: "Great service from the flight attendants."
Ventajas: "The smile that never ends on all the crews. Sespite their hard work, they never cease to smile and so gracious"
Ventajas: "Although we booked the fight online, we were able to call the airline directly and got seat assignments for all the flights. Very pleased to speak to a person than navigate on computer."
Ventajas: "very comfortable."
Ventajas: "Decent crew"
Desventajas: "Bad food"
Ventajas: "Overall was Ok"
Desventajas: "I did ordered tea cup from flight attendants several Times but they did not remember until I went the kitchen they were eating. I had to ask them again. When one of them brought me a tea cup, she did not say anything. Is it a good service. I was seating at seat 42 G, flight numbe CX767. Thank you."
Ventajas: "professional cabin staff & food selection"
Desventajas: "middle seat because could not book in advance"
Ventajas: "Got me from point A to point B"
Desventajas: "No leg room for such a long flight. My knees were touching seat back of passenger in front of me without the seat leaning back. Attendants not readily available"
Desventajas: "Quality of the veg food.requires improvement."
Ventajas: "Nice crew. Economy seats ok."
Desventajas: "Really bad food. Ran out of noodles for breakfast and had the worst 'eggs""
Ventajas: "Hospitality was good. PRO was excellent."
Desventajas: "Jain Vegetarian Food was not satisfactory. It requires improvement."
Ventajas: "Seat was good."
Desventajas: "Lounge in Chicago terrible...lounge near gate in HK was disgusting. The nice lounge closed too early. The food was passable The flight crew was mixed...a few nice ones, but most were unfriendly Ala American or BA Bathrooms on plane not in great condition"
Ventajas: "Entertainment system"
Desventajas: "The seats are not comfortable. My head kept rolling forward when sleeping because there was not enough recline. Couldn't sleep my entire 14 hour flight."
Ventajas: "Excellent crew service, comfortable seats."
Desventajas: "A little difficult to understand the announcement in English."
Ventajas: "Everything- I had 3 seats to relax and sleep. The food was excellent for the vegetarian option."
Ventajas: "Nothing really"
Desventajas: "Food sitting position checking in"
Ventajas: "It was good"
Desventajas: "I didn't got my Indian vegetarian food"
Desventajas: "Seats not comfortable Not great selection of western movies"
Ventajas: "Love the in flight entertainment"
Desventajas: "The seats were quite small"
Ventajas: "Thank for the great staff"
Desventajas: "The chicken dish was a disappointment q"
Ventajas: "Crew were excellent"
Desventajas: "The entertainment screen was hard to interact with."
Ventajas: "The crew was nice, the movie selection was good."
Desventajas: "More space in seats"
Ventajas: "The service, comfort. Flight was 20 minutes early, our luggage came out quickly. This was the first flight for us on the dream airline in business. It was fantastic."
Desventajas: "The crew were great it was on time and overall fabulous"
Ventajas: "Professional and friendly staff amazing cabin crew and pilots"
Desventajas: "The inflight wifi was not working the snack was only a biscuit"
Ventajas: "Crew was amazing, food delicious, seats comfortable"
Desventajas: "Had the weather in Wellington cooperated, I would have made it to the AKL-SYD leg and, most likely, would have enjoyed the travel experience. I plan to fly WLG-AKL tomorrow evening via another airline. Please rebook me onto Qantas tomorrow in evening."
Ventajas: "Crew and staff were very nice. I got lucky and got the whole row to myself."
Desventajas: "More space in Economy, and to have the passenger in front lift up their seat during meals. It's very hard to eat with the tray down when the person in front has their seat reclined all the way back."
Ventajas: "Para ser un vuelo corto, los asientos son cómodos"
Desventajas: "Entretenimiento a bordo Muy malo Y mejorntamaño de asientos, porque si es más tiempo, ya sería muy incómodo"
Ventajas: "Super smooth flight, flight attendants were incredibly friendly and hospitable"
Ventajas: "Crew were good. Better service than in business class"
Desventajas: "We left about a half hour late, but made up some of the time in the air."
Ventajas: "The seats were comfortable & I loved the flexible head rest. The food was good. The flight attendant were friendly & attentive. It was my first time flying Qantas & it is my new favorite airline!"
Ventajas: "Flight crew was excellent."
Desventajas: "Boarding was unorganized and confusing."
Ventajas: "Excellent in-flight service"
Desventajas: "Seats could be a bit softer"
Ventajas: "Flight departed slightly late but arrived on time. Great movies to choose from. They gave you little kits that had a sleep mask, toothbrush and toothpaste, and ear plugs. The food and drinks available were good. There was a USB and outlet for charging."
Desventajas: "My husband’s screen didn’t work for watching movies and his seat did not recline, but mine did."
Ventajas: "I’ve taken Qantas once before and it made my trip from the US ato AU so much more relaxing. I just took Qantas again and was even more blown away with everything. The crew members are extremely nice and are always present to help you with something you may need."
Desventajas: "nothing. all good things!"
Desventajas: "Delayed sat kn tarmac coming and going. Paid for window seat and did not get it."
Ventajas: "Sistema de entretenimiento moderno, comida aceptable, me llamó la atención de que son casi todos azafatos (a excepción de una única mujer)."
Desventajas: "Da la sensación de low cost."
Ventajas: "food was good, great entertainment, crew very attentive"
Desventajas: "everything was good"
Ventajas: "The stewards were good"
Desventajas: "There was no entertainment on this flight. Horrible"
Ventajas: "Everything about Qantas is good. No complaints at all. Staff fantastic - friendly and helpful."
Desventajas: "Nothing to state here."
Ventajas: "I don't remember much about this plane. It was nice to get food service for such a short flight. I believe we had the two seats to ourselves, and they were comfortable."
Desventajas: "Unnecessary delays"
Desventajas: "i missed mt plane because i i forgot my passport!!!"
Ventajas: "Quick & friendly"
Desventajas: "Not given the right information. Almost missed connecting flight to Vancouver,because of waiting at the carrousel. For luggage that wasn't going to show up. Asked a security person about it. She radioed my #s in. Then told me it's still in Melbourne . A security issue. Now I'm about to miss my conecting flight. Don't worry you can catch the next one. At night, it's 8 am. Then only to find out I'm to go from terminal 1 to 3. Had 10 min. together there and go threw customs. Ran with injured knee."
Desventajas: "Delayed flight without any explanation. Unable to check in on phone. Checking into this flight at the airport took over 2 hours. Hated everything."
Ventajas: "Entertainment was good. That’s was about it."
Desventajas: "The food was horrible. It’s hard to believe the airline would serve food like that. The flight is long and hard enough as it is. The “snack” options listed are not available. Only one option is available and it’s was horrrible. Also, a kid friendly menu or option needs to be available. The crew wasn’t very friendly either."
Ventajas: "I like ice cream (TipTop icecream). It was okay and much better then meal. The dark chocolate after meal was also good."
Desventajas: "I didn't like food in flight. I don't eat beef and the other option was not tasteful."
Ventajas: "Crew, spacious seats and airplane."
Desventajas: "Plane was a bit old, like bathrooms."
Ventajas: "Crew was great"
Desventajas: "Food was terrible (gave it 1 star because it showed up) and boarding was chaotic"
Ventajas: "Great at all."
Ventajas: "The food was good. They had this pizza on focaccia bread that was amazing!"
Desventajas: "Same type of staff as my inbound flight. Some of the same folks too. Pushy, rushed, grabby, unfriendly. There were a few good stewards, but most could give 2 sh*ts about you."
Ventajas: "El personal"
Desventajas: "La comidad y la comida"
Ventajas: "Comodidad y buen trato"
Ventajas: "The service of both inflight & gate agents were wonderful"
Desventajas: "The seats were a bit tight"
Ventajas: "Absolute top shelf service from checkin to de-planing."
Desventajas: "Flight was delayed 4 hours. Passengers were given "meal" vouchers for terminal restaurants but they weren't valid on alcohol (which was needed after 4 hours of waiting!) Boarding was chaotic with everyone anxious to GO! Crew was cranky."
Ventajas: "Great customer service on board the plane. Super service at check in."
Desventajas: "Liked everything"
Ventajas: "They gave us loaner strollers to get the kids through the airport. So family friendly. Food was great too."
Desventajas: "No complaints."
Ventajas: "Servicio, comida, comodidad, aviones nuevos"
Ventajas: "The crew was very friendly and helpful and we were provided with breakfast even on this shorter flight."
Desventajas: "They didn't have as big of a selection of movies on their smaller plane."
Ventajas: "Service is great and crew members are very friendly."
Desventajas: "Audio system (both of us) were down. We were had to move to other seats in order to enjoy inflight entertainment."
Ventajas: "Friendly service, reasonable food"
Desventajas: "Bags got lost. Not enough time for connection at LAX ."
Ventajas: "Qantus flights were great, really appretiated the extra care they took in ensuring we made our connecting flights after delays and then compensated us for American Airlines stuff up with our luggage."
Desventajas: "can not think of any."
Ventajas: "A plane I could sleep on...very comfortable!"
Desventajas: "Seats are uncomfortable. Service was not very kind on either of our Fiji air flights. I honestly will avoid flying with Fiji air in the future—much better airlines to choose from."
Ventajas: "The aircraft is very new and comfortable! The boarding is orderly and well managed"
Desventajas: "Free wifi onboard!"
Ventajas: "The staff was friendly and helpful."
Desventajas: "LAX has to get its remodeling completed. Getting to Tom Bradley International terminal and taking the bus to our plane was not impressive. The food on Fiji Air is not good."
Ventajas: "Very nice and polite"
Desventajas: "Food was not good Movie selection was poor"
Desventajas: "Worst service. Very bad boarding. Yucky food."
Ventajas: "Crew and comfort"
Desventajas: "Entertainment & Meal"
Desventajas: "Flight was 4 hours late with no explanation"
Ventajas: "Nothing was real impressive but nothing really bad for a budget airline."
Desventajas: "the food, entertainment options (movies) the service including drinks, the plane itself and the overall airline could all be much better."
Ventajas: "I liked the complimententary pillows and blankets."
Desventajas: "The crew was not friendly at all. I had to ask for snacks from the crew in the back of the plane. The seats were not comfortable and the entertainment was dated and old."
Ventajas: "The crew were very friendly and professional. Economy seats were slightly better than most, but the configuration of the 2 seats was good 2 of us to have our own area. Food was good."
Desventajas: "Boarding was hectic and unorganized, but functional. Movies/TV shows were limited compared to other airlines. I am taller so seating in any economy seat is cramped at best."
Ventajas: "Great hospitality"
Desventajas: "Food was mediocre"
Ventajas: "Had an extra seat to strech out."
Ventajas: "I love the workers, I love the entertainment. The pilot did a great job."
Ventajas: "They had vegetarian options at every in-flight meal. Heaven! Flight staff were all extremely attentive and polite."
Desventajas: "Seats are cramped (as with most budget travel) and entertainment options were not very good. Movies were mainly very old and games not very interesting."
Ventajas: "Boarded on time. Good flight. The curry chicken was spicy, but good. Concerns on weight totals for luggage for checked (50 lbs) and carry-on bag (15 lbs). Never weighed either bag. Was prepared though just in case they did weigh, as we’d read about $150 overweight surcharge."
Desventajas: "Too cold- The air con was pumping too high everyone was freezing"
Ventajas: "The cabin crew was very nice and liguids were given frequently."
Desventajas: "The seating needs more room for legs"
Ventajas: "The movie choices"
Desventajas: "It was freezing on the plane... Even with jackets and blankets on!"
Ventajas: "Servicio para menores"
Ventajas: "Good selection of entertainment."
Desventajas: "After many hours the seats were not too uncomfortable. But that's after 10 hours flying. It was nice that they reclined like they did. But the padding could have been better."
Ventajas: "the service. coffee and teas was very good. probably because of the Fiji kind attendants and water."
Ventajas: "Great choices for entertainment; food was hot; crew was excellent to the point of bringing a hot moist towel to wash face/hands with in the morning before serving breakfast; boarding went quickly with having 2 rows to fill in, not just one; the best, however, was the cabin crew bringing water consistently through the night to those that were awake. My husband even took a glass and held it for me while I was snuggled under the blanket. Kudos, crew!!"
Desventajas: "HA! For me to find something 'wrong' would be hard! Maybe the headphones didn't fit the head just right and couldn't hear equally well out of the speakers? Maybe a bit more leg room for my extra-tall husband?"
Desventajas: "The food was okay. For a long flight I was expecting more options."
Ventajas: "Perfect trip. Accommodated my low sodium diet. Professional, efficient and friendly."
Ventajas: "Fiji Airways is among the top airlines for the long haul routes. New aircraft, clean cabins, fine entertainment and the friendliest crew you can find. They are consistently great."
Desventajas: "There was no leg room. Also, the flight was about 1.5 hrs late departing, which almost caused me to miss my next flight."
Ventajas: "I like the entertainment options"
Desventajas: "Crew not careful during food/beverage service. Received a 2nd degree burn from tea accident due to getting spilled on"
Ventajas: "Friendly staff"
Desventajas: "Seats are hard"
Ventajas: "The crew and entertainment options were wonderful!"
Desventajas: "Seats were a little uncomfortable and the food was just okay."
Ventajas: "Was fine could have served more water/juice/soft drinks but overall was good"
Ventajas: "On time. Good people."
Desventajas: "Business class seat could be better"
Desventajas: "lumbar support of seats and headroom"
Desventajas: "The food was not very good."
Ventajas: "Smoorth landing, great staff, meals, checked bag"
Desventajas: "Crowded by fellow psger who left tv on all night and tapped feet for the full flight"
Ventajas: "Who sells Business tickets to parents with 18 month old children? Paid extra to arrive in Fiji rested and relaxed. No surprises h thing. Kid screamed off and on the entire trip. Row right behind us. Flight crew was excellent."
Desventajas: "Food was mediocre. Seats are flat but not horizontal."
Ventajas: "Pleasantly surprised plenty of legroom and the service was great. Good value and would definitely fly with them again"
Ventajas: "Service was excellent."
Desventajas: "The entertainment consoles for the whole middle section went out and even a reboot could not correct the problem. No one with expertise to troubleshoot the problem."
Ventajas: "Food options were good. Service was great. I think it was a great options with the price I paid."
Desventajas: "Seats are narrow for some people. It can be uncomfortable if the person in front reclines their seat, since the rows are close together."
Ventajas: "Free food free booze and free movies music and tv!"
Desventajas: "The food was only subpar, sloppy eggs and wet chicken but everything else was fine."
Ventajas: "Liked how seats reclined more than usual and head rest curved. Good thing blankets were provided because it was freezing cold. Pillow was great for lower back."
Desventajas: "Need to have special ENCLOSED seats for young children and their parents! It was a horrible night hearing a 2 year scream the entire night! The food smelled so bad coming down the aisle, it was nauseating."
Ventajas: "very good service, no delays"
Desventajas: "would be nice to have more leg room"
Ventajas: "Crew was excellent"
Desventajas: "Food was average. Seats don't lay totally flat"
Ventajas: "Entertainment options"
Desventajas: "Not enough legroom"
Ventajas: "I'd seen some poor reviews but found the flight to be just fine. Decent economy seats for such a long flight, good service, food, and entertainment options."
Ventajas: "I liked that there was breakfast on the plane"
Desventajas: "The seats weren't very adjustable or comfortable and there could have been more movie and tv selection for such a long flight"
Desventajas: "We get to LA for our connection and security says we need to check in again, and no one is at the fiji airways desk to check us in! The security guard sees this, lets us through to check in at the gate so we sprint there and 4 agents are standing around saying they are surprised we made it."
Desventajas: "my seat, i am to big"