Ventajas: "Amazing crew, very nice and helpful."
Ventajas: "Very cramped seats"
Ventajas: "The help desk employees who helped me rebook my flight."
Desventajas: "After rushing to catch my connecting Singapore flight, their desks were closed and there wasn’t an employee in site. Given that airlines can see connecting fights it would have been great to have someone stay back to either give me a boarding pass or help me rebook! UNSATISFACTORY!"
Desventajas: "The person next to me had a distinct body odor."
Ventajas: "Always love the SIA business product on long haul."
Desventajas: "This trip had a lot of minor service and cleanliness misses. But they are quibbles in the scheme of the overall great product."
Desventajas: "Great Airline. Great staff and service. Good food and drink."
Ventajas: "Everything, perfect flight"
Ventajas: "The crew was amazing. The seat were uncomfortable"
Desventajas: "Food could have been better."
Ventajas: "The crews on board were amazing!"
Desventajas: "The service from the ground staffs are not as good a the crews onboard."
Desventajas: "without any possibility to call back. or to call again while being late, when arrived with plenty of time before departure. nobody was on the gate. when tryed to do all myself whithin minutes tsa didnt bother to speedup process and it took forever. i missed my flight literally in seconds."
Ventajas: "Boarding. Timely departure"
Desventajas: "Entertainment selection."
Ventajas: "Service was excellent, always with a smile."
Ventajas: "excellent - comfy plane, great service, excellent stuff."
Ventajas: "The food was good, good choices and at good intervals. Lavatories were well maintained. Entertainment was excellent."
Desventajas: "My first leg, the crew appeared rushed. Seating was tight. Would definitely upgrade next time."
Ventajas: "Everything else"
Desventajas: "Food was less than marginal"
Ventajas: "The service was excellent start to finish. I found the movie selection to be excellent on the plane and the food was tasty and above average for airline food, and the seats were comfortable."
Ventajas: "The crew was very nice and professional and the amenities were top notch."
Desventajas: "There wasn't enough leg room. My knees touched the chair in front of me the whole time."
Ventajas: "The trip was horrible we have to sit separately three places."
Ventajas: "Very organized"
Desventajas: "Seats could be a bit more comfortable in premium economy"
Ventajas: "What can I say about a flight of this length? Its always an epic journey to go from the US to Asia. However I will say that with Singapore Airlines things are a lot easier. Excellent crew who were always willing to help with my fondness for a beer. Food was as expected and up to the standard of Singapore Airlines. All round it was a long trip made a lot easier......5 stars."
Ventajas: "Me tiraron un vaso de gaseosa arriba y la actitud de todo el personal a bordo fue sobresaliente. Más allá del accidente me regalaron 75 usd para gastar en el catálogo a bordo."
Ventajas: "I was inpressed"
Ventajas: "The flight attendants were amazing."
Ventajas: "Amazing, amazing service! Great food (including Hagen Daaz ice cream) and good choice of beverages. Lots of different entertainment choices. VERY clean and well maintained aircraft. Staff is always friendly and happy...they really seem to absolutely love their job! Free toiletries in the bathrooms are an extra plus. Whenever there was a change in schedule / plans the captain informed the passengers immediately about what was going on and what would happen next."
Desventajas: "The only thing that did and probably always will be AWFUL is going thru security at JFK. The T S A officials there are unfriendly, sometimes rude, never smiling and often yelling at you or even little kids or elderly people. We are travelling a lot and no other security staff at any given airport is so unfriendly and harsh. Worst thing about going on a journey."
Desventajas: "Headphones didn’t work entirely for listening to movies. Had to manually hold it in."
Ventajas: "There was nothing to complain about..a very friendly staff, departure on time !"
Desventajas: "No newspapers and magazines on board !"
Ventajas: "The ground staff at JFK, especially Jon, were very helpful and friendly. The flight crew was also very friendly."
Ventajas: "The A380 is an amazing plane. The flight was smooth and the engine sounds were fairly low."
Desventajas: "Waiting on line to check in was more than a half hour although there were probably only 10 people ahead of me. Got a hard time on the weight of my carry-on being more than 7kg although I had to point out that my ticket allowed me two bags that were 23kg each - I had nothing to check. Eventually, when I pointed out that I could wear enough of the clothes from the carry on, they agreed to let me take it on. On board, the service was cold, bland and infrequent. The entertainment system lost sound perhaps 20 minutes into the flight."
Ventajas: "Service from Singapore airlines"
Ventajas: "Las aerolíneas asiáticas que he probado son excelentes de todo a todo. Gran servicio y atención al cliente."
Ventajas: "Comfort Great book the cook meal choices Restful Attentive service"
Desventajas: "What’s there not to like about SQ"
Ventajas: "Liked almost everything: newspapers, menu card, mini-toiletries bag, hot towel, food choice, ice cream, entertainment options, head sets provided (better quality than US airlines), lavatories kept clean and with less waiting time, number and friendliness of flight staff."
Desventajas: "What I did not like: Boarding was slower than expected. Large plane = longer boarding time."
Ventajas: "Crew was great. Food not bad for airline food . It was clean."
Ventajas: "The service, seats, food, drinks and bed!"
Desventajas: "I reserved a window seat on this site but was given a middle row instead when I checked in."
Ventajas: "they even addressed me by name"
Ventajas: "Everything was outstanding. The cleanliness of the airplane, the food, the friendliness of the crew, I just can't say enough good things about my experience flying on Singapore Airlines."
Ventajas: "FOOD, ADVANCE SEATING & JETWAY TO UPPER DECK"
Desventajas: "SMALL SPACE FOR FEET IN BUS. CLASS AND HEAD REST NOT THE MOST COMFORTABLE"
Ventajas: "The choices for entertainment were excellent! I was never bored for a second on my 20++ hours of flight. I love how they gave us in-ear earphones instead of the normal airline headphones that keep on sliding off."
Desventajas: "It was quite difficult for me to get comfortable. Maybe it's due to my shortness, I can't really rest my head that well"
Ventajas: "everything, excellent job"
Ventajas: "Excelente y cálido servicio en el mostrador de facturación en Manila. Comida bastante aceptable para clase turista. Acceso gratis a sala vip en Changi, con oportunidad de tomar una ducha antes de embarcar en el vuelo largo a Barcelona. Las azafatas son adorables."
Desventajas: "La calidad del sonido del sistema de entretenimiento a bordo no es buena. Hay mal contacto entre las tomas del asiento y los auriculares."
Ventajas: "My luggage was lost, due to an error of another airline. but singapore air took care of it and made sure i got the luggage in Germany - even though it involved bringing it to me to remote location 2.5 hour drive from frankfurt. free of charge. Thanks Singapore airlines!"
Ventajas: "La cordialidad, el trato, el servicio, el avión, la limpieza. Un vuelo muy agradable y que recomendaría siempre."
Desventajas: "Que para ofrecer los servicios comerciales si hablaban español, para el resto de servicios no, aunque fueron muy atentos."
Ventajas: "Singapore air has amongst the best service out of all airlines."
Ventajas: "Had to get new boarding passes at JFK eventhough issued passes at Rochester without gate numbers but was then able to check that my bags were transferred to SIA."
Desventajas: "I could not select a seat on JetBlue. Indian vegetarian food was mainly rice and potaoes and bread, not much protein like paneer or egg for the non-vegans like me."
Ventajas: "Everything was amazing. Best flight I've ever been on!"
Ventajas: "Outstanding crew! Super attentive in my section.. I had seat 43E."
Desventajas: "Seat was a little tight for me, but not bad... I'm 6"2 and 185 lbs"
Desventajas: "Waited 55 minutes for baggage claim in Auckland. No reason given. I expect better service from Air New Zealand even though I understand the baggage handler’s are different group"
Ventajas: "The employees of Air New Zealand always make our trips excellent."
Desventajas: "I always have trouble hearing the announcements in the waiting areas at the airports. Why can't they (airports) fix that."
Desventajas: "The food tasted good and was fresh, however, the presentation was a bit stodgy."
Ventajas: "We did not fly on this flight."
Desventajas: "We did not fly on this flight."
Ventajas: "Well coordinated loading of plane. Good food service. Well informed.."
Ventajas: "I liked sleeping for 10 hrs & arriving in AKL ready to roll!"
Desventajas: "I paid for seats, but there is no record of my purchase at NZ air."
Ventajas: "Everything. Air NZ has the best Premium Economy class in the sky."
Desventajas: "All good."
Ventajas: "The crew, as always, was fantastic. Very helpful and always kind. The seats are comfortable enough, considering it was a long flight, and the excellent entertainment helped the time pass quickly."
Desventajas: "Not being scammed on bag charges."
Ventajas: "Crew were always friendly and just looks happy to do their job. Seat were comfortable enough for what I paid for"
Ventajas: "The crew was great but the seats were not."
Desventajas: "Roomier seats and meals should be served a little bit closer in between"
Ventajas: "Seat hard on older aircraft, needs new cushioning on seat"
Desventajas: "Great flight. Would have been nice to have on board wifi."
Ventajas: "Quick and easy"
Ventajas: "Everything ! Staff was awesome , food was great and hi-tech plane with its entertainment consoles . Touch button options for ordering drinks , food , movies, chatting with other seat passangers , Wow! Blew my mind . We left on time and landed on time too. We had premium economy seats - felt like business class other than reclining level of the seats. Pretty good value!!"
Ventajas: "Good food"
Desventajas: "Why so cold in the cabin!"
Ventajas: "Service and food choices. Seating and the mattress for bed."
Ventajas: "Wonderful cabin crew made us laugh and our flight flew by. Great entertainment options and the food service was delicious."
Ventajas: "I love the entertainment system. The airline attendants uniforms are very colourful."
Ventajas: "Great flight with wonderful service."
Ventajas: "Service is great"
Desventajas: "Had to make a stop at Invercargill to recharge fuel, flight got delayed"
Ventajas: "Food vegan was good on all sectors"
Desventajas: "The aisles are very narrow especially in economy hard for a older person to negotiate"
Ventajas: "Buena variedad de películas"
Desventajas: "El avión salió cuatro horas tarde. Estuvimos una hora y media, después de abordar, esperando al segundo piloto."
Ventajas: "Everything. A modern comfortable plane. It's embarrassing for airlines from America because they pale in comparison. I would gladly pay $100 more and fly in style IN COACH! Can't wait for the return flight."
Desventajas: "I am vegetarian so should request veg option meals"
Ventajas: "Excelente todo!"
Ventajas: "No bags on an international flight?! I had to pay $375 for 3 bags. Last minute changes with a layover, instead of a 3 hr flight it was a 6 hr flight and NO FOOD not even available to purchase.... very confusing very disappointed...."
Ventajas: "Attendants were friendly. The agent at the gate rerouted my flight after my initial flight was delayed. She explained she did that so that I could make my international connection in time."
Ventajas: "The food was GREAT! The flight crew was social, nice and I felt apart of the family. The seats were comfy. I brought my own movies on my iPad but I used their free movies instead."
Desventajas: "Nothing negative"
Desventajas: "Awful service, they put me waiting for more than an hour to say that I was in the overbook list so they would need to include me in a flight 3 hours later in another airline. Outrageous!"
Ventajas: "The service is great as well as the food!"
Desventajas: "Air New Zealand needs to manage double door boarding a little differently - a ticket checker needs to be at the split point - to streams of passengers trying to find their seat in opposite directions just doesn't work."
Ventajas: "Great food (most airlines do not serve any), great entertainment system, & cleanliness is superb."
Desventajas: "Cabin was too cold. I had to wear a jacket most of the flight."
Desventajas: "I was not able to pay for excess luggage online because I was told that I had to do it 48 hours in advance. I did not know I need and extra bag until the day before i left. So instead of paying the 1 dollar promotional fee advertised online i have to pay 191 dollars at the airport. That is ridiclous."
Desventajas: "Lo perdí"
Ventajas: "seat crew food entertainment"
Desventajas: "no wifi"
Ventajas: "Comfy front row seat on Q300, quick trip"
Desventajas: "Delayed by 45 minutes"
Ventajas: "I thought there was plenty of leg room in the standard seats. The flight attendants were cordial. No complaints."
Ventajas: "Amazing service. Friendly staff. Sat in row 38. Seat was comfortable and foot rest was amazing! I would highly recommend air New Zealand!"
Ventajas: "Crew helpful, congenial."
Desventajas: "Anticipated more legroom based on seat chart diagram."
Ventajas: "Enjoyed gluten free meal enjoyed inflight entertainment"
Desventajas: "a little squashed in seating"
Desventajas: "It was unpleasantly cold in the cabin, blowing cold wind at it could not be better"
Ventajas: "I had read quite a bit of negatively but although I have had better service and more comfort it was better than I had herd it would be. The in seat entertainment system was better than any I had experienced."
Desventajas: "For the most part the crew was very nice. But the attendant we had lacked some professionalism and seemed very tired. We didn't always get what we asked for as well with no explanation why."
Ventajas: "Not very much"
Desventajas: "The crew in my area didnt like her job or passengers in general and it was obvious."
Ventajas: "Service and attitude superb"
Desventajas: "comfort and seats. On the flight back, although crowded, it would have been nice to have the assistance that 3 large guys could have used to find a seat. Spent the entire flight sweating between two large gentlemen. Luckily, they were polite and we all managed."
Ventajas: "the crew were awesome, the food okay, it's the first time I've been able to say exellent to flying with air new Zealand today, the past trips have been stinkers, there crew really bad, they put us off flying with my own country's airline so sad, the first leg was cancelled because the flight got in late, with no txt or any warning before we got to the gate, so maybe we will just try them again, because this last trip from Christchurch has eased some of the past pain"
Desventajas: "The baggage handlers destoyed my case, there the same the world over because of the furious pace, they don't care for your posesions weather there precious or not, this is the real sad point when ones flying a lot,"
Ventajas: "I upgraded seat for the return flight home. The service was excellent, food - high quality, and cabin personnel knowledgeable/friendly. Overall the inside of the plane was clean and pleasing to the eye.. US Airlines should take some lessons from Air New Zealand"
Ventajas: "A plane I could sleep on...very comfortable!"
Desventajas: "Enjoyed it very much. Great crew and clean plane!!"
Desventajas: "Older plane with very small and uncomfortable seats. Staff wasn’t nearly as attentive as in previous flights. Several mechanical glitches with the plane itself and with the food service"
Ventajas: "Super comfortable n lovely crew"
Desventajas: "All good"
Ventajas: "The crew was really friendly."
Desventajas: "The entertainment options were really limited. Movie options were mostly older movies."
Ventajas: "The crew were welcoming, friendly, and accommodating."
Desventajas: "The plane is old and had no screens, so there was no entertainment option."
Ventajas: "Some crew members are excellent and some are flat."
Desventajas: "Food is kind of bad"
Ventajas: "Pillow and blanket provided!"
Desventajas: "Flight attendants spoke very loudly during times when most passengers were sleeping, waking everyone around. A personal water bottle would have been nice."
Ventajas: "Nothing was real impressive but nothing really bad for a budget airline."
Desventajas: "the food, entertainment options (movies) the service including drinks, the plane itself and the overall airline could all be much better."
Desventajas: "Boarding a bit chaotic"
Ventajas: "I love that the planes are loaded from back to front!!! I wish airlines in the states will follow suit. It seems that this makes the most sense."
Ventajas: "Friendly efficient crew. Clean modern Airbus aircraft and no delays."
Desventajas: "Food was limited and not great."
Ventajas: "The crew were very friendly and professional. Economy seats were slightly better than most, but the configuration of the 2 seats was good 2 of us to have our own area. Food was good."
Desventajas: "Boarding was hectic and unorganized, but functional. Movies/TV shows were limited compared to other airlines. I am taller so seating in any economy seat is cramped at best."
Ventajas: "Fuji was Great"
Ventajas: "Nothing. I felt they were racist. Not only were we not able to board the plane early with our Baby based on Veronica denying our request request I notice the female crew would acknowledge the other Babies and never noticed our African American Baby."
Desventajas: "The food and he service was awful."
Ventajas: "Boarded on time. Good flight. The curry chicken was spicy, but good. Concerns on weight totals for luggage for checked (50 lbs) and carry-on bag (15 lbs). Never weighed either bag. Was prepared though just in case they did weigh, as we’d read about $150 overweight surcharge."
Ventajas: "Boarding was chaotic. No microphone, so couldn’t hear rows being called. Passengers were pushing to get onboard. No numbers, rows, etc being used. Nice airport."
Ventajas: "The price was good...initially."
Desventajas: "My Fiji flights between Honolulu and Auckland were cancelled so they rebooked me on Jetstar and New Zealand Airways Apparently the international date line was not taken into account and I arrived in Sydney hours after my connecting flight to Auckland had already left! I talked to 7 different people in all corners of Sydney airport and no one knew what to do with me. My attempts to call Fiji Airways from my cell phone and then a landline at the airport didn't go through so I ended up messaging a friend in the States and she was able to call and get me booked on a NZ Air flight to Auckland that left the next morning. Both Jetstar and NZ Air gave me different information on what paperwork I needed and what my baggage and carry-on allowance was, which was frustrating. I finally arrived in Auckland 26 hours later than scheduled. I understand the cyclone cancelling the Fiji flights but the rescheduling error caused some significant expenses and a great deal of hassle."
Desventajas: "Too cold- The air con was pumping too high everyone was freezing"
Ventajas: "Flights were on time. Service was great. I cannot complain about any of my flights on this trip through Fiji Airlines."
Ventajas: "Nice cabin crew"
Ventajas: "The movie choices"
Desventajas: "It was freezing on the plane... Even with jackets and blankets on!"
Desventajas: "I had no problems"
Ventajas: "Same as above.."
Ventajas: "Servicio para menores"
Desventajas: "The seat were not that comfortable!"
Ventajas: "Aircraft was comfortable."
Desventajas: "The stranded in Apia."
Desventajas: "Cancelled the flight and had to cancell the whole trip. They’re the only game in town to get to Christmas Island."
Ventajas: "On time. Good aircraft. Good landing"
Ventajas: "Perfect trip. Accommodated my low sodium diet. Professional, efficient and friendly."
Ventajas: "Friendly staff, good food, comfortable ride."
Ventajas: "Fiji Airways is among the top airlines for the long haul routes. New aircraft, clean cabins, fine entertainment and the friendliest crew you can find. They are consistently great."
Ventajas: "I didn't like anything about this airline !"
Desventajas: "Where do I start !!!! Horrible service bad food no class ... Would never fly Fiji Airways if I have other options . Sad that it's the only airline flying to Fiji ."
Desventajas: "Poor communications between crews and passengers"
Ventajas: "Everything was perfect - from the crew, to the plane itself, to the entertainment and blankets and seats -- delightful and easy flight!"
Desventajas: "They lost our luggage and did not compensate us enough to replace what we needed"
Desventajas: "lumbar support of seats and headroom"
Ventajas: "I like the friendly service, the food is good and.they are very accommodating"
Desventajas: "The air conditioning is quite extensive so it is rather freezing. And the boarding seems very disorganized"
Ventajas: "As comfortable as an air flight can be. Friendly staff"
Desventajas: "Flight was very cold. We went through security three times. Limited number of movies and music. Food was not poor quality. Boarding took forever and there were a couple of excuses for the delay given in an unprofessional manner. Overall I would pay extra to take a different airline next time."
Ventajas: "As described above."
Ventajas: "Time of arrival"
Desventajas: "Flight was delayed 2 hours."
Ventajas: "Food options were good. Service was great. I think it was a great options with the price I paid."
Desventajas: "Seats are narrow for some people. It can be uncomfortable if the person in front reclines their seat, since the rows are close together."
Ventajas: "Everything was great! Looking forward to going back....possibly next May."
Ventajas: "very good service, no delays"
Desventajas: "would be nice to have more leg room"
Ventajas: "The staff, for the most part, were really friendly and helpful."
Desventajas: "The seats were very uncomfortable for such a long flight, but this is nothing new."
Ventajas: "Everything. Would choose again. Thanks so much."
Ventajas: "leather sets in buisness class were wide and clean"
Desventajas: "food was fair and spicy."