Ventajas: "Crew was great!"
Ventajas: "Just normal..."
Desventajas: "Improve Leg room"
Ventajas: "Very friendly staff with excellent service. Bottled water in every seat upon boarding. Lots of leg room, and love the outer earphones they provide!"
Desventajas: "More movie selections"
Ventajas: "The crew was very friendly, and I was happy to be seated in a 2-person row."
Desventajas: "Nothing the crew could do- a lot of turbulence and food served past midnight!"
Ventajas: "Clean and comfort"
Ventajas: "Crew was amazing. But the seat could have been more comfortable."
Desventajas: "There should have been some Indian programes/ movies. Specially some Hindi movies to watch."
Ventajas: "Fortunately plane not full and was able to use adjacent seat(s)."
Desventajas: "The seat needs more support very uncomfortable"
Ventajas: "Crews were all amazing!"
Desventajas: "Boarding was not announced clearly"
Ventajas: "Overall good, comfortable, nice and food and entertainment was very good quality."
Desventajas: "I didn't realized we were on a code share flight from Seoul to Hanoi until we got to check in counter and they couldn't issue boarding pass even though it was a through check in for till Hanoi. In our booking itinerary it was printed as Korean air with a small print that said operated by jinair. It wasn't so bad but the hassle of going to another terminal to board and being in a smaller aircraft after a long flight wasn't the best."
Ventajas: "Friendly staff."
Ventajas: "Adult and kids menu was good on flights departing San Francisco. Programming options were Good."
Desventajas: "Lot of walking (almost an hour) between terminals for transfer between 261 and 236 gates."
Ventajas: "comfort flight."
Desventajas: "skipped snack service."
Ventajas: "Unlike flights in the US, they provided pillows, blankets, slippers, a water bottle and headphones in your seat before you boarded at no extra charge. They were very organized, efficient and quick about boarding."
Desventajas: "My seat was chosen for me. However, leg room was excellent even in the least expensive seats."
Ventajas: "It was great! The staff was very friendly and attentive!!"
Ventajas: "The amount of times i was fed"
Desventajas: "My seat. I wanted to upgrade and they said no, but it wasn't full"
Ventajas: "Staff was friendly"
Desventajas: "More food offerings like snacks and fresh fruit options"
Ventajas: "Staff was very nice"
Desventajas: "Very small seats"
Ventajas: "very comfortable seating/sleeping in Prestige (business) class."
Ventajas: "Great service, good meals and frequent beverages at no charge. From the paper slippers to the warm wash clothes that were passed around at one point, I’ve never been better taken care of on a plane. Passengers comfort was taken into high consideration."
Ventajas: "Almost everything. I liked the very friendly staff and big screen for entertainment."
Desventajas: "Almost nothing"
Ventajas: "Good food"
Desventajas: "Flight was about 13 hours long ☹ but that how it's"
Ventajas: "Food, would of liked snacks or dessert."
Desventajas: "Would of like more movie choices"
Ventajas: "The whole overall experience was fantastic. The food is great and the crew does a great job of taking care of you."
Ventajas: "My first time to fly with Korean Air and I would not hesitate to fly with Korean Air again. The plane has a lot of leg room, aisle is not cramp to move around. It was a long flight, but the flight attendants made it worthwhile. They were very attentive to your needs with exceptional service. The food selection was good. Overall the best flight I've ever had flying overseas."
Desventajas: "Maybe the chair in economy can be a lot more comfortable. Chair is sturdy lack of cushion and back support. People like me who has mobility limitation and bad lower back is difficult coz it adds more discomfort on my end. Hopefully, one day the chair can be more comfortable."
Ventajas: "I liked that it was a seemles, smooth and easy operation during the entire trip from departure to arrival. Thank you for making traveling a pleasant and dreamy experience!"
Desventajas: "There wasn’t anything I didn’t like."
Ventajas: "Great service"
Ventajas: "Everything about the trip was smooth. The seats were comfortable and the food quite good. Everyone was very kind and made the long flight very pleasant."
Ventajas: "I was not expecting that it exceeded my expectations, it was better than my favorite airline. First time I ever eat all the food they served in an airline. The crew were excellent, they're always there- I don't know if they ever rested throughout the duration of the flight! Not to mention, they are all friendly."
Desventajas: "Nothing! I wish I won't see things not to like in my future flights with them."
Ventajas: "Service was not bad, was clean and polite crew."
Desventajas: "My ticket did not have the boarding gate number and information send me to the wrong gate and I missed my flight, I had to wait for another 10 hours for the next flight and I was told that I must pay $120, after long negociation, staff waived the fees but I had to wait for more than 10 hours at airport and missing my flight and everything connected to it."
Ventajas: "Flight attendants were very nice."
Desventajas: "Movies are old"
Ventajas: "Everything was very clean, on time, very efficient, staff was very polite."
Ventajas: "Everyone was so pleasant and helpful."
Desventajas: "More leg room is needed!"
Ventajas: "Everything was as good as it gets specially the crew"
Desventajas: "Very long flight....."
Ventajas: "The food was delicious. Stewardesses awesome."
Desventajas: "Ths length of the flight, but that is normal."
Ventajas: "All services provided was excellent. Staff is well mannered"
Desventajas: "Taking Care of passenger was excellent. Staff is really supportive to passengers."
Ventajas: "The food was really good, the crew was always kind and taking care of me all the time, the aircraft was nice and comfort, flights were always on time and the connection in Seoul was fast. I love the service. I would totally recommend it and whenever I have the chance to fly with Korean Air, I would do it"
Ventajas: "Good service and on time"
Ventajas: "In flight map display, food, power outlets, seat size/space, good movie choices"
Ventajas: "There was a delay in taking off from SFO but the attendants worked very hard at getting everyone on board and taken care of. I missed my connecting flight in Seoul because of the delay, but the attendant let me know well before that I would miss the flight. In Seoul they took me to their very nice Hyatt hotel where I stayed the night and they offered me a very excellent buffet dinner at no cost."
Desventajas: "There was plenty of confusion with the ground crew in Seoul and I was lost trying to find my way to the station where I could find another flight to Hanoi. However, as soon as I found the Korean Air station, they took very good care of me."
Ventajas: "Service was polite and fast."
Desventajas: "Cramped seats"
Ventajas: "Tripulación extremadamente atenta, limpiaban los baños cada vez que alguien lo usaba, silenciosa. Cabina moderna, asiento totalmente reclinable, muy cómodo."
Ventajas: "Food was definitely above average. Cabin service was good."
Desventajas: "Not took off on time. No explanation or apologies from the captain."
Ventajas: "plane was comfortable and ground as well as freight crew's are kind. overall very good service."
Ventajas: "Great service, decent legroom in economy"
Desventajas: "Language barrier was to be expected"
Ventajas: "Price is good"
Desventajas: "The food can be more improve"
Ventajas: "Crew were very gracious and kind."
Desventajas: "Food not as good as before"
Ventajas: "Crew, food, time all great."
Desventajas: "WiFi did not work. Flight data unavailable."
Ventajas: "Excellent crew and very well dressed and always smiling"
Desventajas: "The lights were switched off for a very long time. That can be avoided"
Ventajas: "Flight attendants were very friendly, professional and helpful"
Ventajas: "Crew was polite."
Desventajas: "For such a long journey, the plane could have been nicer."
Desventajas: "We had to go through security after coming in from international and I went through a biometric scanner which I’ve done 100’s of Times I was very unnecessarily felt up for 10 minutes. I had shorts and a T-shirt on, and was pretty sure after the 1st round of groping that there was nothing there"
Ventajas: "Handset to control screen didn’t work. Airline reimbursed me with $75 voucher for inflight duty-free shop."
Ventajas: "Crew was very helpful and courteous Entertainment system was pretty good Food was good. They could have given water bottles instead of asking for water."
Desventajas: "Seat comfort in Economy was just ok. Since this was a long haul flight, seats could have been better."
Desventajas: "Excellent flight service no"
Ventajas: "Satisfied and feel good on Singapore airlines, definitely will consider next trip"
Ventajas: "We loved the service, quality of food, entertainment, and cleanliness of Singapore Airlines flight!"
Desventajas: "Economy is still tightly packed with limited leg room considering the distance traveled."
Ventajas: "Me tiraron un vaso de gaseosa arriba y la actitud de todo el personal a bordo fue sobresaliente. Más allá del accidente me regalaron 75 usd para gastar en el catálogo a bordo."
Ventajas: "Amazing service!"
Desventajas: "In spite of ordering vegetarian food, was offered a non-vegetarian option and was told that is Asian vegetarian. Food quality was bad too."
Ventajas: "The cabin crew was great."
Desventajas: "1. Flight seats are too congested on flight.. 2. Not too many indian movie choices 3. Some reason, while booking the flight, the KAYAK site had not asked for food choice. And the airline does not carry any extra vegetarian food. This had caused some inconvenience."
Ventajas: "The service from the Singapore Airlines is always impeccable. The food is delicious. The business class seat is spacious and wider than all the US airlines. There are plenty storage space in your seat space. The entertainment system has many choices and has a lot new release movies and shows."
Desventajas: "Unfortunately, the ride on Boeing 777 is not as smooth as the Airbus'. The noise in the cabin is louder. The seat is comfortable but the bed is not. First, the flat bed is not transformed by a button and it needs a physical person to flip it over. The mat is thin and I can feel some hard edges while lying down. The noise from the engine transmits to the bed and it is hard to sleep even with the noise cancellation headphone."
Ventajas: "Premium economy"
Ventajas: "Service and food"
Ventajas: "food. schedule was on time"
Ventajas: "The service crew served us well. They are friendly and helpful"
Desventajas: "Too many Indian movies"
Desventajas: "Foods serving were too slow for economy class. Not enough selections for entertainment."
Ventajas: "Entertainment even in economy class was excellent -- tons of movies, games, etc. Cabin crew were friendly. Bathroom was very large."
Desventajas: "In economy, seating was incredibly tight (very little legroom) and at least in my seat, very little reclining. For a 14 hour flight through the night, it made it very difficult to actually get any rest. Food was OK."
Ventajas: "Las aerolíneas asiáticas que he probado son excelentes de todo a todo. Gran servicio y atención al cliente."
Ventajas: "Like the food"
Desventajas: "In flight crew manager in greenish dress was rude! Seemed like there weren’t enough restrooms on flight."
Ventajas: "Crews are truly nice and patient"
Desventajas: "Crews are very nice, food are not really good"
Ventajas: "Helpful staff and a comfortable trip. A plus all the way around"
Ventajas: "Service is very good."
Desventajas: "Too warm/hot inside the cabin throughout the flight."
Desventajas: "Food was very poor."
Desventajas: "They reschudle my flight beaucase I have anxiety. It's my birthday today. I'm suppose to be in China celebrating me and my grandma's birthday right now. Apparently anxiety is something that Singapore airline are very concerned about me, that needs a doctor note to prove that I'm okey to fly. poor coummcation skill and power play"
Desventajas: "It is really good experience. All the flight attendants are good"
Ventajas: "Crew, plane, punctuality"
Ventajas: "Entertainment was awesome. Boarding was fast."
Desventajas: "Not enough food served (only two meals on a sixteen hour flight) and tasted okay. Crew was not all friendly."
Ventajas: "great service. new plane. excellent video system."
Desventajas: "not much to complain about."
Ventajas: "Singapore Airlines is my new airline, forget about any other airlines. They have very beautiful service and entertainment. Their staff and one of the best crews ever. I really love it."
Ventajas: "Excelente y cálido servicio en el mostrador de facturación en Manila. Comida bastante aceptable para clase turista. Acceso gratis a sala vip en Changi, con oportunidad de tomar una ducha antes de embarcar en el vuelo largo a Barcelona. Las azafatas son adorables."
Desventajas: "La calidad del sonido del sistema de entretenimiento a bordo no es buena. Hay mal contacto entre las tomas del asiento y los auriculares."
Ventajas: "La cordialidad, el trato, el servicio, el avión, la limpieza. Un vuelo muy agradable y que recomendaría siempre."
Desventajas: "Que para ofrecer los servicios comerciales si hablaban español, para el resto de servicios no, aunque fueron muy atentos."
Desventajas: "Breakfast was pathetic. Not fresh. For 16 hours flight only two meals were served and no snacks were provided"
Desventajas: "I have no complaint"
Ventajas: "Staff were very friendly, helpful and attentive. Good movie selection. Food was above average for airplane food. Nice modern plane."
Desventajas: "Headphone buds weren't great. We were delayed two hours taking off, but thankfully my connecting flight was held so no further delay."
Desventajas: "Cabin too hot"
Ventajas: "Just as previous reviews mentioned, this is a top notch airline even when flying coach. The staff was courteous and attentive, the food was good and the flight overall was comfortable. I'd fly with Singapore again in a heartbeat."
Desventajas: "delay for 2 hours without notice"
Ventajas: "The flight took off 10 minutes earlier and landed about 30 minutes earlier. I ordered seafood meals and the food was delicious and the service was excellent. The movies and flight info on the screen were very easy to operate."
Ventajas: "service was very Singapore airlines"
Desventajas: "food in coach was not as good as I remembered from other flights on Singapore"
Ventajas: "The flight was smooth and the service vert good."
Desventajas: "The food had room for improvement."
Ventajas: "The food and drink selection available during the flight was outstanding. The crew were considerate and very friendly and the entertainment on board was unlimited. Overall a fantastic experience."
Los asientos son un poco estrechos
Ventajas: "Comport and fast"
Desventajas: "Layover in Seoul at 3.30am. Nothing is open - even the lounge does not open until 5am"
Ventajas: "Todo a las cansadas .Todo regular. Y call center pesimo"
Desventajas: "Todo lo resuelven en el call centre Y ellos (calle center) no resuelve. 15 minutos esperando 4 personas trasladaron la llamada y no le resolvieron mi problema"
Ventajas: "comfort and ease of transfer"
Desventajas: "food needs a little bit of improvement"
Desventajas: "The gate change notification on my phone was excellent"
Ventajas: "Good service"
Desventajas: "Update new movie"
Ventajas: "Crew was very helpful and kind."
Desventajas: "Improve entertainment.. more shows with subtitles ."
Ventajas: "By far the best airline, service, crew, etc, I’ve ever flown with! I love Asiana Airlines!"
Desventajas: "Seriously, nothing. It was great!"
Ventajas: "The flight crew was great and met my expectations."
Desventajas: "I flew on 4 separate planes and each one of them had noticeable issues with cracked interior components and torn materials. My seat was reassigned at check-in from the one I has selected 2 months earlier without notifying me. I went from a window seat to an aisle set for a 12+ hour flight."
Ventajas: "The food and the service"
Desventajas: "Avión incómodo, poco espacio para las piernas, sucio. Control no servía, películas malas. Tiempos de comidas mal distribuidas en el tiempo: muy al principio y muy al final"
Desventajas: "4 hours layover plus 3 hours delay. Horrible."
Ventajas: "Very nice crew."
Desventajas: "Very limited options for food and entertainment. It is not the top-tier experience like Cathay or Singapore airlines. A good tier-2 airlines."
Ventajas: "Tons of leg room."
Desventajas: "No soap in bathroom"
Ventajas: "It was 12hrs."
Ventajas: "Great airline staff, good food, smooth flight."
Desventajas: "Fewer movie selections than other airlines. Would have liked a small pouch of personal kit—toothbrush, eye mask, etc."
Ventajas: "Food was good, friendly service"
Desventajas: "Movies were not good, not enough selection"
Ventajas: "I liked the seat and having a full row. Food was better and healthier than most airline food. I had the Korean dinner of bibimbap with miso soup and pickled radish and the Westerm breakfast of a cheese omelette with vegetables and a fruit cup."
Desventajas: "Too hot! Hard to sleep when it’s near 80 degrees. Tip: sprinkle water on blanket for a cooling cover."
Ventajas: "I love the friendliness of Asiana Airlines crew. I know I will have what I need to travel comfortably."
Ventajas: "The comfort of seats and leg room. Professional staff, excellent cuisine."
Ventajas: "The crew was very nice and polite.."
Desventajas: "I liked everything .."
Ventajas: "I loved the leg room and the pleasant classical music that was playing during boarding and exiting."
Desventajas: "I didn’t realize some of the food was going to be so spicy. Perhaps a bit of a warning next time would be greatly appreciated."
Ventajas: "Atleast inform me about the fact so I can decide if I want to keep the seat or ask to be transferred. I understand they want to cater to needs of animal lovers but please understand not everyone is comfortable around animals."
Desventajas: "i did not like that i was seated next to someone with a pet dog that never stops barking. I hardly slept and the dog smell is very unpleasant I lost my appetite."
Ventajas: "Delicious food"
Ventajas: "Asiana es lo mejor"
Desventajas: "Delayed boarding and landing by an hour. Missed connection."
Ventajas: "The large leg space/room!"
Desventajas: "The food was limited and it's actually not that good."
Desventajas: "Comfortable seats"
Ventajas: "After flight. No jet lag always a problem for me."
Desventajas: "All was good"
Ventajas: "Toothbrushes/paste and mouthwash were provided in flight restrooms. Staff frequently came by and checked on passengers with drinks or snacks to ensure optimum comfort. Flight staff boarded the plane swiftly while also greeting each passenger warmly. In flight meals were great. Flight was short which was happy."
Ventajas: "Staff were excellent. They're the big part of the reason why we fly Asiana. American-owned airlines are rude, old and crabby."
Desventajas: "The food was hit or miss. Our first meal was ok. 2nd meal was just a sandwich which is not that great. The 3rd meal which was chicken was dry and tasteless. My husband and I couldn't eat it. It's like eating a styrofoam cup."
Ventajas: "i think asiana is one of the best airline in market for their professional services. thanks."
Desventajas: "Time delay."
Ventajas: "La puntualidad y profesionalidad"
Ventajas: "La atención"
Desventajas: "La comida, algo grasosa."
Ventajas: "Asiana service"
Desventajas: "Old plane. Small screens and worn out fixtures."
Ventajas: "Very comfortable, good service. Only thing I didn't like was the way they do the entertainment system. You change "channels" and to watch the thing you want you have to find it and then rewind to the beginning. The music channels loop after about 6 songs."
Ventajas: "The attendants are super nice."
Desventajas: "I do not like the time of departure. People can still work if the flight is at night and not at 1230PM."
Ventajas: "Boarding and on time flights"
Desventajas: "No personal tv on flight"
Ventajas: "Friendly crew and staff"
Desventajas: "Food was just okay No power outlets in economy seats Short delay"
Ventajas: "The cabin was surprisingly warm unlike other airlines I've been on. They also provided nice toiletries in the bathroom like face toner and mouth wash."
Desventajas: "The seats were a little uncomfortable especially for such a long flight"
Ventajas: "The crew"
Ventajas: "Crew were very attentive and personally escorted us to our connecting flight to make sure we made it on time, as our first flight was delayed. Decent amount of leg room."
Desventajas: "Flight 1 hour delayed. Seat is kinda hard."
Desventajas: "Entertainment - difficult to find movie channel guide"
Ventajas: "Crew very good."
Desventajas: "The beer available wasn't great quality and no red or white wine."
Desventajas: "UNITED CONTINENTAL SERVICE GOT ME TO HOUSTON ALIVE. BUT EVERYTHING ABOUT THE TERMINAL AT SFO TO THE AIRPLANE (A 320) AND SERVICE ON BOARD ARE VERY DISAPPOINTING AND I DREAD MY RETURN FLIGHT."
Desventajas: "Flight attendants were inattentive & plane was dirty"
Ventajas: "Food! Yummy bibimbop"
Desventajas: "Headset had one ear broken/static"