Desventajas: "Charging outlets Staff could be friendlier"
Ventajas: "Crew was great and economy seats have above average legroom."
Desventajas: "Bathrooms could have been cleaned up a bit."
Ventajas: "The food was amazing"
Ventajas: "The food is great! The plane is clean. The crew is super nice."
Desventajas: "The seats are uncomfortable, as with any seats in coach with other airlines."
Ventajas: "The flight was comfortable and service was good"
Desventajas: "In flight entertainment movies were limited"
Ventajas: "Flight attendants were the friendliest and most patient I have ever experienced. Great customer service!!!"
Desventajas: "Seats of any airplane could use improvement on comfort. But comfort was good."
Ventajas: "Flight attendants friendly and helpful."
Desventajas: "My luggage was not put on my flight and I had to wait a day. Also the person next to me had a dog that died on the flight."
Desventajas: "Attendants were all business, no smiles. Movie selection was limited."
Ventajas: "very attentive staff clean, comfortable plane with leg room"
Desventajas: "the crew on this flight didn't timely deal with two situations I had. it took twenty minutes to get a cup of tea and I had to ask twice. then I dropped my nighttime mouth retainer on the floor and it also took twenty minutes and two reminders to have them sterilize it. My previous flight from JFK to Seoul was very good not this one."
Desventajas: "Old aircraft, tiny seats"
Ventajas: "Got the seats we wanted. If you are travelling with an infant this is top priority and they delivered"
Desventajas: "Flight delayed by an hour"
Ventajas: "The seats were very comfortable on this aircraft. The food was great and the staff was very attentive,"
Desventajas: "I wish the flight was 2 hours longer so I could sleep more on the plane."
Ventajas: "The movie selections were pretty good and was enough entertainment for the long flight"
Desventajas: "The flight delay forced us to run from one end of the Incheon Intl Airport to another to catch our connecting flight."
Desventajas: "Incheon airport transfer has been always bad. Min 1.5h transfer time might be needed unless you are ready to run."
Desventajas: "Too much plastics - need to be more sustainable."
Ventajas: "I liked the front & below cameras. I used the pillow for my back. It was a very long flight & we were served two meals, coffee, & a snack. The flight was delayed but they switched me to the very next airline & I still arrived on time. Flight arrived at midnight when the airport is not so busy. No issues with security when transferring planes. Customs waved us through & the baggage arrived quickly."
Desventajas: "Request for more movie & TV options after 18 hours of flying."
Ventajas: "Quick service especially picking up the completed meals Very helpful with transit"
Desventajas: "All good"
Ventajas: "Food and assistance"
Desventajas: "re you trying to register for? ~ Garrett"
Ventajas: "Excellent service and food."
Ventajas: "This was my first experience. It was great. Kindly staff. Service also good. I think it is good."
Ventajas: "Customer service - flight attendants were friendly & quite accommodating for all customers. Plane was quite clean, complimentary toothbrushes in the bathroom was a pleasant surprise. Food is hit or miss, but typically better than competitors. The personal TV has a number of new releases and is easy to use."
Desventajas: "It was a bit warm on the entire flight and as many other customers have mentioned, the seats were a tad uncomfortable; albeit nothing out of the normal for economy class."
Ventajas: "In flight map display, food, power outlets, seat size/space, good movie choices"
Ventajas: "There was enough leg space even though we were couch and the flight attendants were nice. They also fed us regularly and gave out snacks and drinks so this made the 15 hours plane ride more pleasant."
Desventajas: "It was HOT. We and other passengers told the flight attendants about the heat but nothing really changed. The air circulation was poor and people were sweating on the plane. Because of this, it was stale and smelly. I'm not sure why the circulation on their plane was so poor but it really made the flight more difficult than it should have been."
Ventajas: "Getting preferred seating because we were sky team elite plus members"
Desventajas: "Exiting the plane in the cold Seattle weather."
Ventajas: "Compared to U.S. carriers, except for Hawaiian Air, Korean Air has been very reliable and quite enjoyable over the years. Meals are quite good for contracted airline food, and attendants are typically very friendly."
Desventajas: "Seats on any airline are always a bit tight unless you pay for an upgrade. The music variety could have featured a few more American artists."
Ventajas: "Lots of room, most space I have ever seen in an economy class. Nice attendants and good food."
Desventajas: "Every Korean flight I had this trip was delayed. Created problems when Korean Air gives you 1 hour to transfer at Incheon. When transferring, all passengers need to go through security again and there are long lines. Airport attendants were not nice and made us ask people to cut in line. After running through the airport, we then find out the plane was delayed an hour to accommodate other delayed connections! They could have told us this before but only rushed us off."
Ventajas: "We had a short connection after a Korean Air Flight from Hanoi to Seoul before catching KE 085 to JFK. The time pressure was heightened because the first flight take off was delayed. There was an attendant waiting as we deplaned in Seoul who escorted us to the gate and assured us that the plane would wait for us. And miraculously, our baggage tagged for short connection, did make it with us to JFK!"
Desventajas: "Would love more Movie and TV options"
Ventajas: "Tripulación extremadamente atenta, limpiaban los baños cada vez que alguien lo usaba, silenciosa. Cabina moderna, asiento totalmente reclinable, muy cómodo."
Ventajas: "It was better than expected. A wide selection of in flight entertainment to help pass time. I'd give it a 5 if I were in first class."
Ventajas: "Everything was very good. I really enjoyed the korean music on the entertainment device."
Ventajas: "Multiple rounds of complimentary food and drinks"
Desventajas: "Unable to sleep"
Ventajas: "comfortable seats...above average food choices"
Desventajas: "limited selections of the movies they offered....a very long walk going to the next gate to catch my next flight."
Desventajas: "I was going nuts the whole ride the TV screen was broken!!!!!!"
Ventajas: "Crew knew that I had a tight connection in Seattle so they moved me to first class for the last 20 min of the flight so that I could de-plane first. There were also representatives waiting in various locations throughout the airport with signs to make sure we made our connecting flights. A rep even met me at my next departure gate to ensure that I had made it!"
Ventajas: "Arrival and departure crew got mix up with no chairs available."
Desventajas: "I would like them to organize for smooth procedure and no confusion to the passenger. Help and guide them for their travel and be safe at all times."
Desventajas: "Extremely uncomfortable seat (didn't even lean back, due to positioned in front of the wall).m"
Ventajas: "The captain told us about the landmarks along the flight."
Ventajas: "Food Comfort in seatting"
Ventajas: "The customer service was fabulous. There were a lot more amenities than I expected. Lots of variety of new movies to watch during the flight."
Ventajas: "This was my first trip abroad and Korean Air made it extremely enjoyable! I greatly enjoyed the pillow, blanket, overall hospitality, the continuous offers of food, snacks, and drinks. The planes were very nice and didn't seem over crowded. Ticket and baggage clerks were amazing!"
Ventajas: "Friendly staff, clean facility, good food and good entertainment selection."
Desventajas: "The long waiting line at ticketing area."
Ventajas: "I missed my early morning flight and Korean Air allowed me to change my ticket for a later flight at no cost to me. The crew was very sweet and attentive. I'm so grateful that I was allowed to catch a later flight without having to pay."
Ventajas: "Nice airport and huge"
Ventajas: "Quick check-in, meal choices on board."
Desventajas: "Seating choices. Overbooked. Unable to change flight time without paying for a whole new ticket. Scattered baggage delivery. Extremely long transit time in Seoul."
Ventajas: "Comfortable flight and crew were all very friendly and accommodating."