Ventajas: "Very courteous crew and seats are comfortable."
Desventajas: "For an economy seat it’s good enough for me."
Ventajas: "To be honest I liked everything from the speed of boarding to food and entertainment systems. Seats were roomy too."
Ventajas: "chicken fried steak was actually good."
Desventajas: "had some difficulty understanding attendants' English."
Ventajas: "Crew was very interactive with my 2 year old."
Ventajas: "Todo a las cansadas .Todo regular. Y call center pesimo"
Desventajas: "Todo lo resuelven en el call centre Y ellos (calle center) no resuelve. 15 minutos esperando 4 personas trasladaron la llamada y no le resolvieron mi problema"
Ventajas: "Charming and respectful crew"
Desventajas: "Everything's ok"
Ventajas: "The seat was so hard for a really long flight"
Ventajas: "I like the assistant on my wheelchair, they take good care of me."
Desventajas: "All good"
Desventajas: "Everything was good"
Desventajas: "Better/more snack options."
Desventajas: "It woul have been better if some of the crew treated everyone fairly. Some of them were kind of rude... and it would have been nice if we were fed more than twice. Me and my family got hungry during the flight and this is the first time that ever happened. We’ve been flying with asiana since 2016zz"
Desventajas: "Avión incómodo, poco espacio para las piernas, sucio. Control no servía, películas malas. Tiempos de comidas mal distribuidas en el tiempo: muy al principio y muy al final"
Ventajas: "The business class seat pods were superb. Food was good and crew was very helpful, especially in Seoul -- they automatically rebooked me on another Asiana flight to Bangkok when I missed my connection, and they loaned me a cell phone to call the people who were going to meet me there."
Desventajas: "The 2 1/2 hour departure delay (due to a mechanical issue) resulted in my missing my connecting flight to Bangkok. Entertainment choices (movie selection) could use improvement."
Ventajas: "Exellent food service and comfort Will use Asiana in my future travels Had my best travel experience in years"
Ventajas: "The flight got attendants were polite."
Desventajas: "The food was not so good as expected, to my surprise and disappointment. The seats were even narrower than my next connecting 2hr-flight from Incheon to Osaka... Also the flight attendants spoke only in Korean when walking down the aisles offering coffee, tea, etc. When I fly on other Asian airlines (Singaporean, Japan Airlines, All Nippon) everything is bilingual so it is easy to understand what is being offered or asked."
Ventajas: "Flight attendants are nice and working hard"
Desventajas: "The plane was delayed about two hours by some excuse which was a connecting aircraft problem. Due to their incompetency I and my pickup person had to be strained at the airport about four hours. It was terrible. Hope it won't get this kind of delay when I go back to ICN. If that happens, I'll miss a flight back home to U S."
Ventajas: "Legroom was spacious"
Ventajas: "Good on-demand entertainment system, safe flight"
Desventajas: "Service is reliable but crew was not as friendly as they used to be. The meals were terrible. Economy seats on the airbus 380 are very crammed. No wifi either!!"
Ventajas: "Very nice and clean. Crew was helpful and readily available. Excellent choice for my family for our first trip to Asia."
Desventajas: "The seats could have used a little more cushion."
Ventajas: "Flight attendants doing their best."
Desventajas: "Your food quality is declining. I have some second thoughts now referring the airlines to friends."
Desventajas: "Nothing. Our experience is very satisfactory"
Ventajas: "food and service"
Ventajas: "The food was great and the crew were all very polite and friendly."
Ventajas: "Asiana es lo mejor"
Desventajas: "Comfortable seats"
Ventajas: "Like Asian service. Superb! I had a comfortable flight."
Ventajas: "Excellent service from flight attendants, in flight entertainment was pretty nice, the seat I got was very comfortable. Was able to sleep comfrtably through most of the flight"
Desventajas: "Nothing worth mentioning, everything was really good."
Ventajas: "We liked the efficiency with which everything went. It was smooth from check in to arriving at destination."
Desventajas: "On the plane the stewardess were always behind the curtain in the prep centers. They were always polite and efficient when asked for anything but did not seem accessible in the way other airlines do it. Everything was still very good overall. Thank you,"
Ventajas: "The crew are the best and attention is also excellent"
Desventajas: "The seating is hard and is hard on your back, legs and neck. Movie selection is very little and not very good. The bathrooms should be periodically cleaned down and sanitized with a light solution to be and feel clean."
Ventajas: "The seat was a little bigger than the standard plane. I flew the A388. Screen was bigger as well. Overall satisfied with the flight. Food was okay."
Desventajas: "Nothing to complain."
Ventajas: "Meals themselves were surprisingly good."
Desventajas: "Uncomfortable seats on A380. No non-pork options for snack, I stayed hungry."
Ventajas: "the service of the onboard crew"
Desventajas: "the flight was delayed"
Ventajas: "The crew was friendly. It was a very long flight, but the crew did a great job of trying to ensure adequate drinks were available and passengers were comfortable. I also enjoyed the individually packaged toothe brush and toothe paste availability."
Desventajas: "The seats were a bit uncomfortable for such a long flight. I'm 6'2" and had ok legroom, but the seats were a bit hard requiring frequent adjustments."
Ventajas: "This is the first time we flight with Asiana Airline .The food was good. (Vegetarian) . The service was great. just as comfortable as other airlines. But cheaper . Would go again with this airline"
Ventajas: "It was fine. More leg room than some airlines."
Desventajas: "Not enough water to drink. Not cold."
Ventajas: "Good food choice"
Desventajas: "Length of flight but you can't do s thing about that! Lol"
Ventajas: "Overall, most liked - food"
Ventajas: "La puntualidad y profesionalidad"
Ventajas: "La atención"
Desventajas: "La comida, algo grasosa."
Ventajas: "Crew was friendly overall flight good nothing could be improved with current security in place. Price was good for a nonstop flight no issues with baggage food was good for airline fare"
Desventajas: "It was a long flight, seats in economy class are rather uncomfortable but was worth the reasonable price paid"
Ventajas: "Always enjoy Asiana, clean planes good service no hassles"
Ventajas: "Helpful and kind crew."
Desventajas: "Uncomfortable economy seats and lackluster entertainment."
Desventajas: "More options for tv shows such more episodes for korean tv shows like running man. Etc."
Ventajas: "Gave alot of food!"
Desventajas: "didn't have much inflight entertainment"
Ventajas: "Great airline"
Ventajas: "Lots of room in an economy seat, both in seat width and in knee-room. Great entertainment system! Good food and served frequently during a flight that lasted over 12 hours. Very efficient boarding process."
Desventajas: "The crew could have been more pro-active in offering drinks during such a long flight. A wider choice of movies would have been appreciated."
Desventajas: "I absolutely hated how EACH and every flight (4 total) was delayed using this airline."