El vuelo estuvo excelente. La gente de JAL es muy especial. La próxima vez volveré a volar con ellos.
Ventajas: "Nice staff"
Desventajas: "More Movies and TV shows"
Desventajas: "The flight was fantastic. It was a long flight but the flight attendants took excellent care to keep us comfortable."
Ventajas: "Nothing to complaint. Excellent airline nowadays"
Desventajas: "If the flight was on time."
Ventajas: "The crew were very friendly."
Desventajas: "The entertainment selection is really small."
Ventajas: "Jamás había estado en un asiento de clase económica tan cómodo y que el servicio fuera de clase superior."
Desventajas: "Todo excelente !"
Ventajas: "Crew very helpful. Seat roomy."
Ventajas: "Premium economy is more worth that the price"
Ventajas: "I have flied to and from Japan many times with many different airlines. This flight was my favorite."
Ventajas: "Good food and movies. Flight attendants were great."
Desventajas: "Tight seating and it was hot. No way to control individual airflflow"
Ventajas: "Crew very polite, friendly and respectful."
Desventajas: "Flightsame as"
Ventajas: "FA service with a smile. All pleasant and nice to deal with. Windows are button controlled."
Desventajas: "Economy meal is not that great. Boarding should be by zone or by seat number."
Ventajas: "Was spacious due to flight being in the middle of the week and tasty food."
Desventajas: "Wish there were food. Was hungry after long flight."
Ventajas: "Excellent food. Lots of food, drinks. Comfortable plane."
Ventajas: "Crew was very pleasant"
Desventajas: "Food was fair, not great."
Ventajas: "Flight was half full so was able to take aisle seat."
Desventajas: "Fight attendant service was poor. Even getting water for meal, the attendant 'forgets' to bring it."
Ventajas: "From check in to final destination, customer service to amenities, Japan Airlines exceeded my expectations in every regard."
Desventajas: "The flights were everything I expected and more."
Ventajas: "The airplane is clean, toilets are super nice! Service is very good, legroom is adequate. I like the rice dishes on board. Overall, excellent."
Ventajas: "Crews are very polite and willing. They During the entire 13 hours flight, they continued serving drinks and snacks. I have not seen such services on the other airlines."
Desventajas: "The movies were not the first run ones."
Ventajas: "I was very impressed with the courtesy and efficiency of the pilots and crew. Staff were very helpful and polite. A very good experience overall."
Desventajas: "The stewardess making announcements overhead on the PA system speak very softly and can be very difficult to hear and understand in addition to their accent. I know the safety cards are available for that info but the "in-flight" announcements are the ones that I worry I'm missing important information due to my misunderstanding."
Ventajas: "What a terrific airline. Polite service, great food, comfortable seats and a clean plane. So much better than US airline companies."
Ventajas: "The food was good. Seats were as comfortable as any flight is."
Desventajas: "There were no diet soft drinks available on the flight."
Ventajas: "I was accompanying my 92 year old mkm, flight attendants were so helpful in every way."
Desventajas: "Pre-checking online needs improvement. I was unable to do it and speaking to JAL was difficult; no one was answering the phone."
Ventajas: "Cabin staff. Special meal. Cleanliness."
Ventajas: "The level of service in Business Class was perfect. Flight attendants were friendly and very helpful"
Desventajas: "I thought the food was just so so. However, that's always a matter of personal taste."
Ventajas: "Flight crew was very professional and courteous. The food was excellent! It was like eating at an awesome Japanese restaurant! There were toothbrush kits w/small tubes of toothpaste in the bathrooms, which was a nice touch. Bathrooms were very clean. Entertainment was very good and had many choices. Would love to fly them again any chance I get! Probably the best flight experience I've ever had."
Ventajas: "on time and excellent service"
Desventajas: "a bumpy ride compared to our flight from NY to Japan"
Ventajas: "cost performance"
Desventajas: "non-flat seat"
Ventajas: "Nice people, good food"
Desventajas: "Old-=fashioned business configuration"
Ventajas: "Great service and comfort. Great food. On time."
Desventajas: "Outgoing plane was older and had stains on the chairs, walls, etc. But still comfortable."
Ventajas: "Flight was very good. Entertainment and power on new Dreamliner is excellent. Food - better than the hot dog we received as a meal on the LAX-KIX flight. Still just ok overall. Seat comfort is ok but more recline - at least in premium economy."
Ventajas: "The seats very comfy. The food is so good. All including flight attendance are very polite people. Overall they are excellent compared to others that I flew with so far for my business trip to other country. Will be my first choice for my next trip!."
Ventajas: "Once I made it through the long line at check in everything went very well. Check in was a bit of a nightmare since Air Busan is shared with Asiana Airlines."
Desventajas: "I had to stand in line at both Asiana and Air Busan to check in. Made checking in a lot longer than normal."
Ventajas: "Finally arriving"
Desventajas: "AA waited 4-hours to cancel the flight with 24-hours to the next flight.. Breakfast voucher didn't cover a third of the cheapest breakfast in the hotel where I was sent for the night. Even the flight the next day, sunny, was delayed."
Ventajas: "Always on time!"
Desventajas: "Everything is perfect."
Ventajas: "El vuelo partió y llego según lo programado. Se puede usar wifi, lo cual ayuda mucho a tener un mejor entretenimiento a bordo, asi que pude hablar con mi familia y amigos, y usar mi spotify. Las horas se fueron volando ;)"
Desventajas: "La comida pudo ser mejor. No es que estuviera mal, pero esperaba un poco más de JAL."
Ventajas: "Staff amable."
Desventajas: "El staff no ponía orden ni apoyaba a los pasajeros al momento del abordaje, por lo que se comenzó a hacer una fila grande, no dejando pasar a la gente a sus asientos."
Ventajas: "Me gustó la puntualidad de la aerolínea y también el trato que se me brindó. El staff de vuelo siempre es muy amable y atento."
Ventajas: "El staff de American Airlines también fue muy amable. Siempre con una sonrisa y buen trato a pesar de las 11 horas y media de vuelo."
Ventajas: "I loved the crew, for the most part the food, and the large screen to."
Desventajas: "The bed was uncomfortable, in that the arm rests disappear when you lay flat the bed. A petty thing since at least it was business class, but without taking pillows from empty seats it was uncomfortable when lying on one's side and nowhere to put arms."
Ventajas: "Service was excellent - Flight attendants were friendly and professional."
Ventajas: "One of the most attentive crews I've ever had. Superb service. Angled flat seat was not bad at all."
Ventajas: "We had a 4 hour delay due to maintenance, so many of us missed connecting flights in Tokyo. But the airline put us up in a hotel and gave us meals, so I had a nice bonus day to see the city. The flight itself was very pleasant, with the cleanest bathrooms I've ever seen on a long flight and plenty of food and drink."
Ventajas: "Service N crew n entertainment."
Desventajas: "Again not enough to padding in seats"
Ventajas: "Flight attendants were great and very accommodating. They made the flight comfortable for all passengers. The entertainment was decent, some recent movies. Overall a pleasant experience."
Desventajas: "There was no choice for vegetarian/vegan meal options on the flight. This was my biggest complaint. Having a meal option is crucial when you are flying for 10+ hours. It is 2016, the vegetarian/vegan community is growing, and it is unfair that there was no choices. Luckily, the snacks were vegan friendly and the kind staff tried to put together a meal of veggies, fruit, and as many rolls as we wanted. If this wouldn't have been the case, the flight could have been a lot worse. Consider giving the meal preference choice to people. Not everyone eats meat, and many have an allergy/intolerance to dairy."
Ventajas: "Courteous and excellent service. It was a better choice than a cheapo alternative I have taken before. Seat was comfortable for the two hour trip. Everyone seemed happy with the flight which made the tone of seatmates pleasant."
Ventajas: "Plane service was good, comfortable, punctual and ahead of schedule"
Desventajas: "Food was ok,"
Ventajas: "The flight attendants were so awesome and beautiful! Food and snacks were great and the amount of time we were fed. They came around in a timely manner to get trash and ask what we wanted to drink."
Desventajas: "More variety of options for the vegan meals..."
Ventajas: "Buena aerolinea"
Desventajas: "Que hable ingles bien el personal"
Ventajas: "The crew was very good. The service was fine."
Desventajas: "The food could have been better."
Ventajas: "Crew was nice"
Desventajas: "Seat padding - seat was a bit firm"
Ventajas: "The cabin staff were extremely caring."
Ventajas: "Crew was amazing and very comfortable seat"
Desventajas: "Food can be better and Entertainment was poor There should be more choices available. WiFi was spotty only 150 MB was available after paying. It should be free in business class like other airlines"
Ventajas: "Staff was great!"
Desventajas: "Food wasn’t the best."
Ventajas: "On time. Clean interior. Kind cabin attendants. A high quality standard of performance."
Ventajas: "Slept much of the time"
Desventajas: "My head phone didn't work. Only one ear. Asked for two replacements but neither worked, one broke."
Ventajas: "Los dos vuelos que tome salieron demirados por diferentes motivos"
Ventajas: "Service Staff Price Professionalism as the ticketing area Great in dealing with children"
Desventajas: "The lounge was somehow poor and noisy because of the airport constructions."
Ventajas: "Very smooth boarding process and excellent, lovely flight attendants"
Desventajas: "Los espacios entre asientos son muy pequeños."
Ventajas: "Comfortable seats, excellent entertainment system (although lack of movie choices this time around), crew is attentive as usual, and the food is not bad for airplane food. Smooth traveling."
Desventajas: "If anything, it was simply the lack of movie choices but I guess it wasn't a good year for movies."
Ventajas: "Very polite staff"
Desventajas: "The curry made me sick and the movies were outdated."
Ventajas: "I had a headache and I asked for getting aspirin to one flight attendant. Later on, I found out that many attendants were aware of my situation and kindly checked-in regularly if I was OK. Excellent hospitality no matter what kind of class your seat was!"
Ventajas: "Great food (I am biased towards Japanese cuisine, though), slept well, and great service."
Desventajas: "The entertainment choices for English speakers was a bit limited."
Ventajas: "I like the way the stewardesses treating all passengers especially economy class- very professional , attentive to needs and service with great smile- overall wonderful experience and to think I had never heard of this airline prior to flying it for the first time was very impressionable for me"
Desventajas: "The in flights entertainment was a little limiting to me- but with the great service by crew- it didn't matter so much . But a little more wide variety could go a long way - or more new releases"
Ventajas: "Sturdy seat cushion for long flight, good food selection, and plenty of current movies to keep one occupied for hours. Over 8 hours of lights out for sleeping."
Desventajas: "Everything perfect for me!"
Ventajas: "Solid service, high level of comfort and an overall rewarding experience. I am quite satisfied with Ana and am looking forward to flying with them again next year."
Ventajas: "The flight attendants were extremely attentive and courteous"
Desventajas: "The meals were awful"
Ventajas: "Ground staff was very helpful, we had an overweight luggage and they kind out provided a complementary package box to redistribute the weight instead of charging us extra baggage fees. The flight attendants were caring and offered great service. The entretenimient system on board was easy to use and had a large library of movies."
Ventajas: "The plane was very clean. Staff was very polite and helpful. Foodoffering was very good."
Desventajas: "No opción de español"
Ventajas: "They had good movies and music of my choice."
Desventajas: "One flight attendant out of all others showed arrogant behaviors and facial expression. I was sort of disappointed because I chose ANA because of a reputation of their service and modesty embedded in the Japanese culture but not this time. I should have written down her name."
Ventajas: "Most of all are good."
Desventajas: "My son was sleeping, so he couldn't have a breakfast. I think it not kind."
Ventajas: "Fantastic customer service, excellent food everything was best and clean."
Ventajas: "Best flight ever"
Ventajas: "Ana crew always excelant This round was a little less sweet n outgoing than in used to. But still did there job well."
Desventajas: "Food as with crew as well as movie selection Yoon seemed a touch below the high standards in used to."
Ventajas: "stewards very polite"
Desventajas: "seats uncomfortable"
Ventajas: "Efficient, courteous crews,"
Desventajas: "Luggage check-in referred to United Airline was refused.JetBlue checked luggage to final destination efficiently."
Ventajas: "The food was really good, service was great, and nothing to complain about"
Desventajas: "I don't have any complaints"
Ventajas: "Love the plane itself. It felt like it was new and it was very comfortable."
Desventajas: "Sometimes I am unable to understand what the announcements are saying. Probably due to the accent and volume of voice."
Ventajas: "ANA has great service, because they staff trip you very well. Everyone worry that you have a great experience, before and during flight."
Desventajas: "El espacio entre el asiento de enfrente. Es pequeño."
Ventajas: "Lindas y exquisitas chicas japonesas, atentas en todo momento"
Desventajas: "Todo excelente,."
Ventajas: "This was my first time flying with ANA airlines and it was great. First the staff where we checked in we're amazingly helpful! They spoke great English and ensured me and my husband sat together during our 15 hr flight to Vietnam.! They had so many options on new movies and music that helped pass the time. The food was very tasty as well as there snacks and drinks! The entire staff were helpful and appeared to enjoy their jobs. I will always fly with ANA when returning to ASIA."
Desventajas: "The seats seem small and are ok in comfort."
Ventajas: "Nice new plane"
Desventajas: "Delayed boarding"
Ventajas: "On time, comfort, good food, good deal"
Ventajas: "My Marine son and I traveled ANA from Okinawa to Hiroshima. We had to be bussed out to our plane but it was so worth it because we were on a Star Wars plane."
Desventajas: "My son and I had made separate reservations and they lost his. however he was able to get on the flight and they sat us together."
Desventajas: "We kept delaying our flight half hour to 45 minutes at a time from 5 o'clock in the evening to one in the morning and then they canceled the flight at one in the morning after sitting there all day"
Ventajas: "Enjoyed the flight very much!"
Desventajas: "Too much scrutiny for my request for a double vodka screwdriver"
Ventajas: "Very friendly crew both on the ground and in the air."
Desventajas: "Entertainment options (movies/TV) are rather limited and mostly not to my taste. Entertainment was also the same on the flights there and back, meaning that on the second flight, there was even less choice."
Ventajas: "ANA has always done a fantastic job, mfrom customer service to the food to checking you in."
Ventajas: "I liked the crew both on the ground and in the plane. They were friendly, responsive, and skilled. I liked the seat which was comfortable. I liked the quilt and pillow for sleeping."
Desventajas: "There wasn't anything I can say I didn't like. The movie selection could have been better. The video or TV lacked high-end shows - HBO etc. The headphones could do a better job of blocking out background noise."
Desventajas: "I have encountered missing documents before departure in Singapore to KL. The check in crews very helpful, their knowledge to assist me boarding smoothly. My appreciation towards all crews who have helped me this morning ( SQ106) Big THANK YOU to you ALL."
Ventajas: "Friendly staff. Both two meals were awesome."
Desventajas: "Already done."
Ventajas: "The service was excellent"
Ventajas: "Great seating"
Desventajas: "Free internet in long flights"
Ventajas: "The crew professional and friendly"
Desventajas: "The food was rather bland and did not live up to my expectations"
Ventajas: "Amazing crew, great seating area and tasty menu."
Ventajas: "Crew were great. Flight was not full."
Desventajas: "Plane was a bit dated and the entertainment system not as good as the newer plane as choices are lesser."
Ventajas: "Seats were good"
Desventajas: "Food could have been better"
Ventajas: "Seat was very comfortable, crew was very nice,"
Desventajas: "food is average. TV screens are so bad that you cant watch a full movie. Seat is comfortable. Over all the plane was old and worn out"
Ventajas: "Amazing crew."
Desventajas: "Food focused on Japan on both legs, LAX to NRT and NRT to SIN. Variety would have been nice."
Ventajas: "Cabin crew knew how to work."
Desventajas: "So surprisingly, the cabin was dirty and the seat comfort was below expectation."
Ventajas: "Service was excellent, always with a smile."
Ventajas: "Movies selection was great."
Desventajas: "Food and comfort were not as great as I thought they would be. Not bad, but not worthy of the brand Singapore airlines."
Ventajas: "I loved everything! The plane was well maintained, the crew were friendly and attentive, the flight was comfortable even for such long hours. Food was also great! In flight entertainment had recent movies and shows, even international selections."
Ventajas: "Great service and very very comfy"
Ventajas: "I do like Singapore airlines and all the rest of the airline stuff apart from the entertainment system was great!!! (Unfortunately since there was no USB or seat power my iPad fairly quickly ran out of juice...)"
Desventajas: "The entertainment system was soooo old. In our seats it was non-functional. The plane wasn't too full and so I scooted over to the isle seat next to mine but again the resolution on the screen was so bad I couldn't read the intro comments to the movie, etc. They desperately need to update the entertainment system on that plane."
Ventajas: "Loved the food/Movies/seats."
Desventajas: "No air vents and the cabin was very very stuffy and warm for many people. I’ve never heard one child cry for 7+ hours before until this flight. But everything else was decent to say the very least:)"
Ventajas: "Me tiraron un vaso de gaseosa arriba y la actitud de todo el personal a bordo fue sobresaliente. Más allá del accidente me regalaron 75 usd para gastar en el catálogo a bordo."
Ventajas: "Crew members very friendly. Foods are excellent. Kids have priority to have their meals first."
Desventajas: "Lost our luggage that full with our winter clothing for the trip singapore airlines delivered to our hotel the next day and compensate us ¥jpn 12000"
Ventajas: "Good crew service"
Desventajas: "poor boarding arrangement. passenger did not follow the boarding group arrangement boarding the plane."
Ventajas: "The plane had decent leg room, the food was great, service was excellent. I have no complaints. Snacks were handed out pretty regularly which was great. In flight entertainment was good too. I'll definitely fly Singapore again, I liked it better than other Asian airlines."
Ventajas: "great service"
Desventajas: "too long"
Ventajas: "Service from Singapore airlines"
Desventajas: "too long a flight 17 hours from SFO to Singapore"
Ventajas: "Amazing service and comfortable lay flat bed"
Ventajas: "Foot rest, large movie screen, good food"
Desventajas: "They ran out of diet drinks."
Ventajas: "The service, kind and pleasant."
Ventajas: "Las aerolíneas asiáticas que he probado son excelentes de todo a todo. Gran servicio y atención al cliente."
Ventajas: "Efficient, courteous and attractive crew. Good food and drink selection and great entertainment system with large screens."
Ventajas: "Helpful crew. Full food service!"
Ventajas: "Helpful staff and a comfortable trip. A plus all the way around"
Ventajas: "The service, seats, food, drinks and bed!"
Ventajas: "Crew was super nice. Amazed at collection of Chinese movies and music. Great alcoholic beverage selection."
Desventajas: "Hope that there were more time to order and enjoy beverages."
Desventajas: "It is really good experience. All the flight attendants are good"
Desventajas: "Put some natural spray in the washroom for guests to kill their odor. I was the lucky one sitting outside the washrooms."
Ventajas: "Very helpful and polite staff"
Desventajas: "Old B777-200 with small personal screen. And they don't have pillows on board."
Ventajas: "The crew was very kind and helpful."
Desventajas: "My daughter had the vegetarian oriental - and it was basically a ball of slim. My son had the lactose free meal and it was broccoli and potatoes. We switched our return flight meals to the regular in-flight meal. It was better, but not great."
Ventajas: "service, good TV quality and good movie selection"
Desventajas: "sound quality with headphones was horrible"
Ventajas: "The staff were very friendly and it was a smooth flight with a great choice of entertainment."
Desventajas: "However I don't eat pork & they ran out on chicken dishes so I missed out on a meal."
Ventajas: "New plane"
Desventajas: "Food served 40 min after special meals"
Ventajas: "Excelente y cálido servicio en el mostrador de facturación en Manila. Comida bastante aceptable para clase turista. Acceso gratis a sala vip en Changi, con oportunidad de tomar una ducha antes de embarcar en el vuelo largo a Barcelona. Las azafatas son adorables."
Desventajas: "La calidad del sonido del sistema de entretenimiento a bordo no es buena. Hay mal contacto entre las tomas del asiento y los auriculares."
Ventajas: "Courteous, Professional Crew. Amazing Service."
Ventajas: "We had the BEST FEMALE flight attendants, they were soooo helpful and one of them came and wrote down my kids' names so she can call them by their names, and they got to choose the food and got theirs early so I was able to help them before mine arrived which was super thoughtful! Food option was pretty good and lots of shows and movies to choose from. Getting ice cream was such a treat for my kids!"
Desventajas: "The male flight attendants were kind of annoying, they were trying to be funny but didn't work so they just came off arrogant and annoying!"
Ventajas: "La cordialidad, el trato, el servicio, el avión, la limpieza. Un vuelo muy agradable y que recomendaría siempre."
Desventajas: "Que para ofrecer los servicios comerciales si hablaban español, para el resto de servicios no, aunque fueron muy atentos."
Desventajas: "old facilities"
Desventajas: "No room, seats too tight. So close, my neighbor spills over. Toilets too small."
Desventajas: "Flight was delayed, but other than that, flight was great."
Ventajas: "Singapore air has amongst the best service out of all airlines."
Ventajas: "I like how everything went to be honest. No complaints :)"
Desventajas: "I enjoyed it all :)"
Desventajas: "Terrible service and all around outcome. Would not fly Air New Zealand again"
Desventajas: "The snack were very simple. They don't communicate properly all the different snack options."
Ventajas: "The crew was polite, efficient and prompt"
Desventajas: "The food quality needs improvement!"
Ventajas: "Crew were always friendly and just looks happy to do their job. Seat were comfortable enough for what I paid for"
Desventajas: "We got off an hour and a half late as there was an audio technical problem."
Desventajas: "Long lines for security in Auckland, so I barely made the flight to Chicago. There were delays in Chicago due to the weather."
Ventajas: "Everyone was very nice, food was good, movie choice was great"
Desventajas: "Would have liked a more comfortable seat. Couldn’t sleep well"
Ventajas: "trivia was fun"
Ventajas: "I would encourage no one ever book with New Zealand Air again."
Desventajas: "The rude and self righteous gate agent with horrific breath threatened to call security if I did not leave the boarding line and sit and wait until the flight left."
Ventajas: "Please read notes above -"
Ventajas: "The option to gate check strollers for easy access with a toddler"
Desventajas: "The stroller wasn't delivered to the gate by Air New Zealand"
Desventajas: "Was not informed a return flight listing required Was not informed $260 baggage fees"
Ventajas: "After the schedule for my Houston flight was delayed by 3 1/2 hours, customer service was able to put me on a flight thru LAX which got me back to my original ORD arrival time and avoided an overnight stay before continuing on home. The meal vouchers offered were an unexpected bonus. Thanks."
Desventajas: "Foot space in front of seat was limited."
Ventajas: "Service is great"
Desventajas: "Had to make a stop at Invercargill to recharge fuel, flight got delayed"
Ventajas: "Buena variedad de películas"
Desventajas: "El avión salió cuatro horas tarde. Estuvimos una hora y media, después de abordar, esperando al segundo piloto."
Desventajas: "Set seats for 2 middle of 4 middle row E & F seatsw"
Ventajas: "Excellent flight, ..."
Ventajas: "Ditto to the above!!!"
Desventajas: "The on ground experience in Los Angeles was horrible (not Air New Zealand's fault). Made our plane (a scheduled flight?) park well over a mile from the terminals and bus passengers into customs. LA Customs is always a hassle, way too long of lines and agents with an attitude. One custom officer (the final check through) was great, the rest were grouches."
Ventajas: "Great customer service. We flew on Air New Zealand and United, and the contrast was big. ANZ stewards showed much higher level of pride in serving their passengers."
Ventajas: "Excelente todo!"
Ventajas: "Not much"
Desventajas: "My flight was moved up three hours and we were not notified. Two others we were traveling with were. Some people received meals and drinks and the flight attendants had a list of which seats. Apparently we weren't entitled to any. We were not treated the same as the others next to us. It was not an option. Perhaps only Australians were entitled."
Ventajas: "The flight attendants were great and the flight was on time"
Desventajas: "The seats were uncomfortable. I had a metal piece sticking on my hip from the seat or seatbelt, not sure."
Ventajas: "The usual "shuttle" flight between chc and akl."
Ventajas: "The check-in process was extremely simple and easy. The staff were very friendly and happy to help. They didn't make a huge deal out of small problems, as so many seem to like doing."
Ventajas: "there were extra blankets."
Desventajas: "Cold air blasting for 8 hours."
Ventajas: "Friendly, polite helpful"
Ventajas: "The staff was nice."
Desventajas: "No room, It was painful for someone with nerve damage and severe arthritis to even get to a seat."
Ventajas: "The plane and staff were very welcoming."
Desventajas: "The connection was very tight. Luggage was lost, but was sent to us the same day. It was left in Auckland,accidentally."
Desventajas: "Lo perdí"
Ventajas: "seat crew food entertainment"
Desventajas: "no wifi"
Ventajas: "Everything was quite nice."
Desventajas: "Not much"
Ventajas: "We flew premium economy. The staff was wonderful great first experience! I really wish the other three crews could have kept this momentum going as my other flights with ANZ were less than thrilling! The flight attendant staff was phenomenal on my iah to akl leg. My crew on the akl to iah leg. Brandon gave the initial intro and seemed to follow the original crews standards. Unfortunately, we had an older flight attendant who seemed less than thrilled to be with us this flight."
Desventajas: "I wish I could give a true rating of ANZ as their crews apparently don't follow any protocol for providing the same exceptional service received on my maiden flight with them."
Ventajas: "Good IFE"
Desventajas: "No enforcement of carry on - therefore no bin space"
Ventajas: "Awesome crew! Tasty food! Comfy seats!"
Ventajas: "Plenty of movies. Tight legroom and harder to get into seats with pillows, headsets and blankets on seats and the plastic bags make them slip everywhere.. Maybe pass them out after everyone had boarded."
Desventajas: "See above. Plus it was a rough turbulent flight."
Ventajas: "short flight made seats less inportant"
Desventajas: "not the seats I selected in October"
Ventajas: "Staff and the cleaninless of the plane."
Ventajas: "Everything was perfect"
Ventajas: "Lots of entertainment options and friendly crew."
Ventajas: "I love air new zealand. Watched dr strange and had yummy breakfast. Crew very friendly"
Desventajas: "All good"
Ventajas: "Very Innovative. Love the Premium Economy seats. And unlike many other airlines that do Premium Economy the food is not just economy food. It is far better and as good as anything you get in Business."
Desventajas: "The seat was not all that comfortable and being at the front of the section meant I couldn't stretch much. The breakfast was OK - nothing special"
Ventajas: "Large screen with good choice of movies etc"
Desventajas: "As they have 3-4-3 seating on their 777 (BA and Delta have 3-3-3) the seats are very narrow to make room for the extra seat in school row"
Ventajas: "The best ever business class check in and superior lounge and breakfast."
Ventajas: "Crew was very nice"
Desventajas: "Seat back did not recline, free still water not available on touch screen ordering"
Ventajas: "The vegetarian meals were delicious. Thanks."
Ventajas: "Excellent service and staff all the way from Heathrow to Los Angeles."
Desventajas: "Got my seat assignment wrong after I paid additional fee for it"
Excelente servicio y comida !!!
Pude hacer un upgrade a ultima hora que hizo de mi viaje muy agradable. El programa ICE de entretenimiento es muy bueno. La comida y los licores y vinos excelentes.
La actitud del staff muy buena en los tableros así como en el mismo vuelo. Los asientos son muy chicos para un vuelo tan largo en turista, el control no funcionaban los botones del volumen y la pantalla tarda en reaccionar. Podría mejorarse la búsqueda en el entretenimiento a bordo con filtros por idioma urdiendo seleccionar varios. Por último el baño perdía líquidos por la zona inferior.
Ventajas: "El servicio de principio a fin de Emirates ,pasaron por mi al hotel con un auto privado"
Desventajas: "El mejor vuelo en mi vida....muy recomendable"
Desventajas: "La conexión en Dubái"
Desventajas: "Deberían entrar después de la primera clase las personas de segunda clase pero primero los que están más atrás en el avión"
Ventajas: "The very dirty bathrooms"
Ventajas: "Todo, gracias"
Ventajas: "Not friendily"
Desventajas: "The airplain"
Ventajas: "Good tripulation service."
Desventajas: "My seat has the table broken, so I had to hold with my legs, and the USB connector was broken, I couldn't connect my pendrive."
Ventajas: "Su llega a tiempo"
Desventajas: "Que hablen el idioma español o lo básico"
Ventajas: "Muy buena comida. Y la tripulación muy amable."
Ventajas: "El vuelo fue muy puntual, el viaje tranquilo."
Desventajas: "El Boeing 777 se queda pequeño para lo largo del viajes"
Ventajas: "La comidas del avión"
Ventajas: "Todo super bien"
Desventajas: "Nada. Todo estuvo bien"
Ventajas: "Las camaras del avion"
Desventajas: "La comida, no fue suficiente para todos los pasajeros la eleccion"
Ventajas: "La atención y tripulación"
Desventajas: "Como anda el tactil de la pantalla"
Desventajas: "Comodidad, excelente comida, excelente entrenamiento y el personal muy profesional y servicial."
Desventajas: "No tengo quejas, hasta ahora para mi la mejor aerolínea!"
Ventajas: "Todo el servicio en cabina es excelente!"
Desventajas: "Son demasiado estrictos con el equipaje, lleve el equipaje con los estándares que ellos requieren pero aún así me hicieron sacar cosas de la maleta y ponerlas en una bolsa para entonces llevar el mismo peso pero en dos partes, pase un momento desagradable."
Ventajas: "El sevicio en general"
Ventajas: "Llegó a horario"
Desventajas: "Desorden en el embarque"
Ventajas: "Cortesia de hotel nota muy buena desayuno exelente"
Desventajas: "La comida y el vino NO estan al nivel de esta gran linea aerea"
Ventajas: "Es mi primera vez con Emirates Airlines, y debo decir que hasta ahora (al menos para mí), es la mejor compañía con la que volado. Todo sensacional y a muy buen precio."
Ventajas: "Todo ok"
Desventajas: "Nada que decir"
Ventajas: "De las mejores compañías la recomiendo 100x100"
Desventajas: "Nada que decir"
Ventajas: "Todo ok"
Desventajas: "Nada que decir"
Ventajas: "Cómo siempre Emirates no falla"
Desventajas: "Nada que destacar"
Ventajas: "Personal excelente; simpático, servicial, educado y muy profesional"
Desventajas: "El business de Emirates es excelente, el mejor en el que he viajado y los A380 son otro mundo de comfort y placer"
Ventajas: "Todo fue sobre horario previsto. Me gustó la cantidad de música a la que se puede acceder durante el vuelo y como está organizada. La selección de las películas también es correcta."
Ventajas: "Todo fue sobre horario previsto. Me gustó la cantidad de música a la que se puede acceder durante el vuelo y como está organizada. La selección de las películas también es correcta."
Desventajas: "Avión mas viejo Se acabó la comida que quería"
Ventajas: "Comida Entretenimiento a bordo"
Ventajas: "El personal de a bordo es muy amable e intenta satisfacer todas las necesidades. El espacio entre asientos de clase economica es muy bueno"
Desventajas: "Por ser tan amables. En lugar de servir a todos. Cualquiera que pedía algo era atendido antes que aquellos que no habían recibido vomida aún por ejemplo."
Ventajas: "Salimos en hora y llegamos antes. Vuelo perfecto y personal correcto."
Desventajas: "Vuelo norcturno, de 21:40 a 7:15.... Podría decir q lo único malo es q no dormí nada y siempre duermo en los vuelos... pero es algo q no se le puede achacar al vuelo en sí."
Ventajas: "In every way this was an excellent flight."
Ventajas: "Los sillones son comodos, la atencion, la comida , el avion era barbaro, ni se sentia cuando aterrizaba"
Desventajas: "Que me sacaran los auriculares antes de llegar y no pude terminar de ver lapelicula..un detalle"
Ventajas: "Nice ontime flight."
Ventajas: "El vuelo fue tranquilo con un trato correcto."
Desventajas: "La verdad me ha parecido del montón. La primera vez en mi vida que no me dan un kit para dormir en un vuelo nocturno, a excepción de alguna lowcost. La comida regular."
Ventajas: "No se, esperaba mas de una compañia con tan buenas criticas, el trato correcto sin mas."
Desventajas: "La comida era mediocre, desde luego peor que otras compañias sin tantas criticas excelentes. Los asientos normales y el entretenimiento muy bueno en ingles, pero poca variedad en español."
Desventajas: "All was great"
Ventajas: "Todo muy bien, aunque el vuelo ha salido casi una hora mas tarde y nadie a dicho nada. El problema es que tiene comentarios tan buenos que esoeraba algo mejor. Sin mas correcto"
Ventajas: "Aircraft cleanliness staff everything."
Ventajas: "Flying the A380 is very comfortable. It is a very quiet plane, and space in economy is acceptably good in Emirates' seat configuration. Food is OK, the crew is well trained, professional and polite. The entertainment is fantastic, and the full-time internet connection for 1 dollar is beyond fantastic."
Desventajas: "It's the second time that it happens to me with Emirates the temperature in the cabin was set to veeeeery cold. It was extremely uncomfortable and I've ended with a severe cold the days after."