Ventajas: "Price is good"
Desventajas: "The food can be more improve"
Ventajas: "Crew were very gracious and kind."
Desventajas: "Food not as good as before"
Ventajas: "Crew, food, time all great."
Desventajas: "WiFi did not work. Flight data unavailable."
Ventajas: "Excellent crew and very well dressed and always smiling"
Desventajas: "The lights were switched off for a very long time. That can be avoided"
Ventajas: "Flight attendants were very friendly, professional and helpful"
Ventajas: "Crew was polite."
Desventajas: "For such a long journey, the plane could have been nicer."
Desventajas: "We had to go through security after coming in from international and I went through a biometric scanner which I’ve done 100’s of Times I was very unnecessarily felt up for 10 minutes. I had shorts and a T-shirt on, and was pretty sure after the 1st round of groping that there was nothing there"
Ventajas: "Handset to control screen didn’t work. Airline reimbursed me with $75 voucher for inflight duty-free shop."
Ventajas: "Crew was very helpful and courteous Entertainment system was pretty good Food was good. They could have given water bottles instead of asking for water."
Desventajas: "Seat comfort in Economy was just ok. Since this was a long haul flight, seats could have been better."
Desventajas: "Excellent flight service no"
Ventajas: "Satisfied and feel good on Singapore airlines, definitely will consider next trip"
Ventajas: "We loved the service, quality of food, entertainment, and cleanliness of Singapore Airlines flight!"
Desventajas: "Economy is still tightly packed with limited leg room considering the distance traveled."
Ventajas: "Me tiraron un vaso de gaseosa arriba y la actitud de todo el personal a bordo fue sobresaliente. Más allá del accidente me regalaron 75 usd para gastar en el catálogo a bordo."
Ventajas: "Amazing service!"
Desventajas: "N/a"
Desventajas: "In spite of ordering vegetarian food, was offered a non-vegetarian option and was told that is Asian vegetarian. Food quality was bad too."
Ventajas: "The cabin crew was great."
Desventajas: "1. Flight seats are too congested on flight.. 2. Not too many indian movie choices 3. Some reason, while booking the flight, the KAYAK site had not asked for food choice. And the airline does not carry any extra vegetarian food. This had caused some inconvenience."
Ventajas: "The service from the Singapore Airlines is always impeccable. The food is delicious. The business class seat is spacious and wider than all the US airlines. There are plenty storage space in your seat space. The entertainment system has many choices and has a lot new release movies and shows."
Desventajas: "Unfortunately, the ride on Boeing 777 is not as smooth as the Airbus'. The noise in the cabin is louder. The seat is comfortable but the bed is not. First, the flat bed is not transformed by a button and it needs a physical person to flip it over. The mat is thin and I can feel some hard edges while lying down. The noise from the engine transmits to the bed and it is hard to sleep even with the noise cancellation headphone."
Ventajas: "Premium economy"
Ventajas: "Service and food"
Ventajas: "food. schedule was on time"
Ventajas: "The service crew served us well. They are friendly and helpful"
Desventajas: "Too many Indian movies"
Ventajas: "Non stop to HK"
Desventajas: "Staff wake you up very aggressively when meal time. Other airlines leave stickers. This is a long flight, be respectful. Will avoid for future."
Desventajas: "Foods serving were too slow for economy class. Not enough selections for entertainment."
Ventajas: "Entertainment even in economy class was excellent -- tons of movies, games, etc. Cabin crew were friendly. Bathroom was very large."
Desventajas: "In economy, seating was incredibly tight (very little legroom) and at least in my seat, very little reclining. For a 14 hour flight through the night, it made it very difficult to actually get any rest. Food was OK."
Ventajas: "Las aerolíneas asiáticas que he probado son excelentes de todo a todo. Gran servicio y atención al cliente."
Ventajas: "Like the food"
Ventajas: "Crews are truly nice and patient"
Desventajas: "Crews are very nice, food are not really good"
Ventajas: "Helpful staff and a comfortable trip. A plus all the way around"
Ventajas: "Service is very good."
Desventajas: "Too warm/hot inside the cabin throughout the flight."
Desventajas: "Food was very poor."
Ventajas: "Overall service, good leg space."
Desventajas: "We were seated in the same section with four babies."
Desventajas: "They reschudle my flight beaucase I have anxiety. It's my birthday today. I'm suppose to be in China celebrating me and my grandma's birthday right now. Apparently anxiety is something that Singapore airline are very concerned about me, that needs a doctor note to prove that I'm okey to fly. poor coummcation skill and power play"
Desventajas: "It is really good experience. All the flight attendants are good"
Ventajas: "Crew, plane, punctuality"
Ventajas: "Friendly staff."
Desventajas: "Kids' meal didn't have fruits. No cellphone charger."
Ventajas: "Entertainment was awesome. Boarding was fast."
Desventajas: "Not enough food served (only two meals on a sixteen hour flight) and tasted okay. Crew was not all friendly."
Ventajas: "great service. new plane. excellent video system."
Desventajas: "not much to complain about."
Ventajas: "Singapore Airlines is my new airline, forget about any other airlines. They have very beautiful service and entertainment. Their staff and one of the best crews ever. I really love it."
Ventajas: "Excelente y cálido servicio en el mostrador de facturación en Manila. Comida bastante aceptable para clase turista. Acceso gratis a sala vip en Changi, con oportunidad de tomar una ducha antes de embarcar en el vuelo largo a Barcelona. Las azafatas son adorables."
Desventajas: "La calidad del sonido del sistema de entretenimiento a bordo no es buena. Hay mal contacto entre las tomas del asiento y los auriculares."
Ventajas: "La cordialidad, el trato, el servicio, el avión, la limpieza. Un vuelo muy agradable y que recomendaría siempre."
Desventajas: "Que para ofrecer los servicios comerciales si hablaban español, para el resto de servicios no, aunque fueron muy atentos."
Desventajas: "Breakfast was pathetic. Not fresh. For 16 hours flight only two meals were served and no snacks were provided"
Ventajas: "Everything"
Desventajas: "I have no complaint"
Ventajas: "Staff were very friendly, helpful and attentive. Good movie selection. Food was above average for airplane food. Nice modern plane."
Desventajas: "Headphone buds weren't great. We were delayed two hours taking off, but thankfully my connecting flight was held so no further delay."
Ventajas: "Everything"
Desventajas: "Cabin too hot"
Ventajas: "Just as previous reviews mentioned, this is a top notch airline even when flying coach. The staff was courteous and attentive, the food was good and the flight overall was comfortable. I'd fly with Singapore again in a heartbeat."
Ventajas: "I like your new entertainment devices and big screen"
Desventajas: "the number of movies is a little bit less. the category of videos is not clear."
Desventajas: "delay for 2 hours without notice"
Ventajas: "The flight took off 10 minutes earlier and landed about 30 minutes earlier. I ordered seafood meals and the food was delicious and the service was excellent. The movies and flight info on the screen were very easy to operate."
The only thing that was less than excellent was the food server at dinner. (I had the chicken.) It wasn't that it was poorly heated or in difficult-to-open containers; it was just that it had a very peculiar taste. And I use that to describe not just the main course but the dessert as well. Very odd flavours for what seemed to be a mainstream item. I did like that the airline offered us a free glass of wine. The breakfast omelette wasn't bad, although it was quite bland.
Ventajas: "The crew was lovely"
Ventajas: "Great entertainment"
Desventajas: "Overall great"
Ventajas: "Everything"
Desventajas: "More food would have been better"
Ventajas: "The crew was great but the seats were not."
Desventajas: "Roomier seats and meals should be served a little bit closer in between"
Ventajas: "The economy seats are pretty comfy considering so many other airlines, however it does make it a bit difficult to eat with a knife and fork at meal times. But the idea of a recliner seat is great! Decent in-flight entertainment."
Desventajas: "Maybe a little more space to be able to eat a little comfortably would help. But I can understand that it's an infrastructural change that might not be possible."
Ventajas: "The crew is amazing. Always friendly, smiling and happy to oblige. Love the New Zealand hospitality. The inflight entertainment has so many programmes to watch, and the list of music options to listen in to is well stocked. Food is excellent. Obviously overate in the 9 1/2 hour flight."
Ventajas: "The plane, seat, food, amenities, staff, etc were all world class"
Desventajas: "LAX immigration is a nightmare but not NZ fault."
Ventajas: "The service was fantastic"
Desventajas: "The plane was very cold inside they need keep the cabin warner"
Ventajas: "The sky couch is always very nice."
Desventajas: "We told the crew the water tasted funny, like dirt, they said it was fine, just had lemon in it. Pretty sure we know the difference between lemon and dirt taste."
Ventajas: "Service and food choices. Seating and the mattress for bed."
Ventajas: "Wonderful cabin crew made us laugh and our flight flew by. Great entertainment options and the food service was delicious."
Desventajas: "I was charged with an excessive checked baggage of $170 NZ dollars for 1 bag that weighed over 7 kg that Air New Zealand said had to be checked and would not allow as carry on baggage. I challenged the high baggage fee with other Air New Zealand staff, to no avail. I was told that the checked baggage cost for 1 bag had recently gone up from $120 NZD to $170 NZD."
Ventajas: "Crew was great"
Ventajas: "The airport was great! Very easy access, fast check in and security. Loved the LOTR theme. Uneventful and beautiful flight."
Desventajas: "Everything was great"
Ventajas: "Food"
Desventajas: "it was very cold"
Ventajas: "Service is great"
Desventajas: "Had to make a stop at Invercargill to recharge fuel, flight got delayed"
Ventajas: "Buena variedad de películas"
Desventajas: "El avión salió cuatro horas tarde. Estuvimos una hora y media, después de abordar, esperando al segundo piloto."
Ventajas: "Everything. A modern comfortable plane. It's embarrassing for airlines from America because they pale in comparison. I would gladly pay $100 more and fly in style IN COACH! Can't wait for the return flight."
Desventajas: "I am vegetarian so should request veg option meals"
Desventajas: "Set seats for 2 middle of 4 middle row E & F seatsw"
Ventajas: "Clean modern plane, on-time, nice Regional lounge"
Desventajas: "Bathroom did not work, food was not so tasty"
Ventajas: "staff was lovely"
Desventajas: "didn't have a second pillow in business class bed was too flat for me. no other extras given. disappointing"
Ventajas: "Wonderful employees"
Ventajas: "Excelente todo!"
Ventajas: "friendly staff, ease of boarding"
Ventajas: "The food was GREAT! The flight crew was social, nice and I felt apart of the family. The seats were comfy. I brought my own movies on my iPad but I used their free movies instead."
Desventajas: "Nothing negative"
Ventajas: "Nothing!"
Desventajas: "Awful service, they put me waiting for more than an hour to say that I was in the overbook list so they would need to include me in a flight 3 hours later in another airline. Outrageous!"
Ventajas: "Everything! It's Air NZ!"
Desventajas: "Nothing!"
Ventajas: "I was very impressed by the entire experience. Boarding and disembarking at front and at rear of plane, good spacing between seats, cookies, entertainment options... and lovely flight crew. Thank you Air NZ!"
Desventajas: "Nothing I can think of. Very happy with the flight."
Ventajas: "Great food (most airlines do not serve any), great entertainment system, & cleanliness is superb."
Desventajas: "Cabin was too cold. I had to wear a jacket most of the flight."
Ventajas: "Staff & aircraft were good."
Desventajas: "Flight was little late but not too bad."
Ventajas: "Paid extra $100 for 2”premium “seats. What a joke. And no entertainment for an 11hour flight!!"
Desventajas: "Food was ok for airplane food"
Desventajas: "The middle seats need to go back to 3 not 4. It would have made it a much more comfortable flight(since it was a non stop from Heathrow to LA)."
Ventajas: "Ninguna"
Desventajas: "Lo perdí"
Ventajas: "I had always had a pleasant time with this airline but this 2nd longer flight wasn't it's best! I still have good opinions about this airline and plan on using it in the future."
Desventajas: "My neighbor in a 4 seat section kept elbowing me. Seats seemed to be too close to each other and for people who aren't average weight it is hard for them to stay within their given space. Eating meals was difficult because some people use their elbows all over the place."
Ventajas: "Comfortable lots of entertainment options clean flight attendants were kind"
Desventajas: "no vegetarian options in the main meals"
Ventajas: "REally liked the plane, crew, and accommodations."
Desventajas: "Our flight from Rarotonga was 2.5 hours late, causing us to leave Rarotonga at 2:40 AM ! The flight and crew were wonderful, but we were exhausted as sleep time was cut short because of the lateness of the flight."
Ventajas: "Great airline. Like all of them these days more room would be nice as would better vegetarian options. Friendly staff, they seem to care about the passenger rather than just being bossy about usually silly rules."
Desventajas: "Long distance from arrival gate to departure gate"
Ventajas: "Not very much"
Desventajas: "The crew in my area didnt like her job or passengers in general and it was obvious."
Ventajas: "I enjoyed the entertainment and two of the fight attendants were nice."
Desventajas: "I didn't care for the family that was surrounding us from all angles; they were constantly in and out of their seats visiting one another while pulling, kicking, and opening and closing the tray tables over and over again. I didn't care for one of the unpleasant flight attendants as well."
Ventajas: "already commented above, everthing about the same...staff was very nice"
Desventajas: "Very tight small space, food not great quality. Also a lot of plastic used, hope there is a recycling program in place or strives to reduce the waste for the food."
Desventajas: "Food was horrible"
Ventajas: "Air New Zealand provided the best service Iʻve had in a while!"
Ventajas: "Boarding from last row first"
Desventajas: "Food was just okay."
Ventajas: "Premium Economy is worth it on long flights, especially if they're overnight flights!"
Desventajas: "could not check in online. Traveling with my daughter and we were unable to lock in seats together. Gate agents were able to do this but not proof to arrival at assigned gate."
Ventajas: "Seats were comfortable and adjustable with tons of legroom. There was a bottle of water at our seat when we arrived, real pillows, and no more than two seats side by side. Bean bags to rest your feet on was a great touch."
Desventajas: "Touch screen system on entertainment system was very sluggish and unresponsive"
Ventajas: "Crew was amazing, great service"
Ventajas: "The landing was amazing. Wonderful pilot."
Desventajas: "Everything was great."
Ventajas: "Flight attendants were great!"
Desventajas: "Flight was a little cold - but in Hawaii, not always a bad thing!"
Ventajas: "Entertainment choices good"
Desventajas: "Worst food offerings. Not enough food offerings for 10 hour plus flight. Poor entree quality for international flight."
Desventajas: "I fly Hawaiian all the time. It has always been a good experience."
Ventajas: "Great service"
Desventajas: "Nothing"
Ventajas: "One crew member was very rude"
Ventajas: "Appreciated the meal service and complimentary drink."
Desventajas: "Having to pay a fee to watch anything was not appreciated."
Ventajas: "Everything was great."
Desventajas: "Nothing."
Ventajas: "The crew! And the meals provided."
Desventajas: "Not enough leg room."
Ventajas: "Everything was great"
Desventajas: "TSA was ridiculous. After giving someone in our party TSA PreCheck they wouldn’t let us all go through (it was my son who is a minor)"
Ventajas: "Line up process to board"
Desventajas: "Nothing"
Ventajas: "Nothing. Absolutely nothing. I was rerouted to Oakland for no reason -apparently they duplicated my reservation and then deleted it. I was at the airport for over 2 hours before someone would help me. The plane was delayed over an hour after boarding the plane and them we could not onboard for 25 minutes once landing."
Desventajas: "Nothing. Absolutely nothing. I was rerouted to Oakland for no reason -apparently they duplicated my reservation and then deleted it. I was at the airport for over 2 hours before someone would help me. The plane was delayed over an hour after boarding the plane and them we could not onboard for 25 minutes once landing."
Ventajas: "Hawaiian Airlines is fantastic. Great crew, great service. Nice refreshing juice!"
Desventajas: "Nothing was bad. It was fantastic."
Ventajas: "I liked getting off the plane."
Ventajas: "No me cobraron ninguna diferencia, ya que perdi el vuelo cuando lo tenía planeado y me lo cambiaron para el siguiente día"
Desventajas: "Todo me gusto"
Ventajas: "Hawaiian Air crews deliver better service in a more professional manner than most others. We had a difficult group of passengers causing a delay upon boarding. The crew took care that well."
Desventajas: "Domestic air travel in the USA has generally lost it's way. The costomer experience can be negatively influenced at so many points during the average trip. On this flight, other passengers (one family) with disgusting manners, smelly carry on food and generally poor attitudes, made it a captive experience. The crew were the bright spot. An airline can't help that much but, can mitigate the damage and the employees did that. You have very good people."
Ventajas: "Crew was really nice and accommodating, very comfortable seats but had to pay $80 for them."
Desventajas: "Food would have been better if they had nut-free options since I'm allergic. Other airlines give you nut free treats because of this reason. Entertainment could have been better - options for TV shows was limited - should have some HBO shows or newer sitcoms. Movie selection could have been better as well."
Ventajas: "Nothing"
Desventajas: "Everything"
Ventajas: "I liked the on-board entertainment and superb services."
Desventajas: "No major comments against the airline because the boarding process is not efficient due to passengers not listening to the flight clerks."
Ventajas: "The lady at the counter was very helpful!"
Desventajas: "I didn't eat or feel drawn to any of the movies or entertainment offerings."
Ventajas: "complementary drink and meal service"
Desventajas: "The rude ground crew member named Sabrina. She forced me to remove my TSA approved lock, and could not state what constituted a TSA approved lock. In the 10+ years I've traveled with this lock no one had an issue...until Sabrina came along and forced me to leave my belongings vulnerable to theft."
Ventajas: "Nothing- they really do suck."
Desventajas: "There crew sucks"
Ventajas: "Clean,good service"
Desventajas: "Crowded unless paid for extra leg room, food isn’t that great, cabin kept too cold... trying to sell blankets? No free entertainment?"
Ventajas: "We had 1 hour delays on 1st departure and 2.5 hours delay on second. the seats are ex-termly uncomfortable."
Ventajas: "Great service and friendly flight staff. Selecting seats was easy."
Desventajas: "Nothing really"
Ventajas: "Great staff, comfy seats. Took red eye and was given blanket and pillow complimentary! So nice!"
Desventajas: "Didn't get breakfast :/"
Ventajas: "Service, movies are numer one"
Desventajas: "Nothing to not like on this flight"
Ventajas: "The staff at the terminal and on the plane were awesome!! The plane was roomy compared to the bigger airlines. Didn't feel like I was in a sardine can. Would HIGHLY recommend this airline!"
Ventajas: "options for vegetarians"
Desventajas: "the food, there was no vegetarian option. The first plane was very small and uncomfortable but the return was good."
Ventajas: "Online check in, no luggage, mobile boarding passes, boarded quickly and took off immediately LOL! Ideal flight!"
Ventajas: "The entire trip was smooth and easy, from check in at Honolulu airport to baggage claim at LAX, we had zero issues! That's a rarer and rarer thing these days. The flight crew were friendly and polite, the complimentary meal in coach was a pleasant surprise, and the A330-2 was smartly designed for relative comfort and accessibility."
Desventajas: "Would be great if there were SOME free television offerings, like Southwest Airlines does. I understand paying for the movies (although if you really wanted to stand out above the competition you could offer a select movie for free like in the old days), however the option to watch some satellite tv channels at no cost would be great. Also the nearest bathroom was out of order and that was a bit disappointing."
Ventajas: "Crew and ease of boarding."
Desventajas: "Deplaning in Oakland"
Ventajas: "Good in flight food and services."
Desventajas: "How come hawaiian airlines, who continually advertised moana and hire they sponsor the movie, but they don't offer it?! I was really disappointed."
Ventajas: "The crew treats you well"
Desventajas: "Seats are cramped, food is pretty poor, and the old planes don't have the movie screens at every seat,and there is not much to watch. Sound system is also pretty poor"
Ventajas: "Crew was great. Left you alone if you wanted to sleep. Flight was uneventful and that's good."
Desventajas: "No wifi in the airport or on the plane?! So on a 6+ hour flight no entertainment unless you rent a $15 dollar tablet."
Ventajas: "The seats were amazing... very comfortable."
Desventajas: "The flight attendants were unfriendly, cold, and seemed very annoyed. The entertainment was VERY pricey - that was an unwelcome surprise for such a long flight. I would rather bring my own food and be able to distract myself with a series of complimentary movies."
Ventajas: "Nice to have a meal. The mai tai was great! Charging for movies is not appreciated though."
Ventajas: "Relaxing music on the plane, extremely friendly staff, efficient, and comfortable. The comfort level was basic - not a super updated aircraft - but overall a great flight experience."
Desventajas: "Everything was great. Aircraft wasn't super updated but no problem!"
Ventajas: "The crew was excellent.. the airlines customer service is the worst I've ever dealt with. I will never fly Hawaiian again"
Desventajas: "Had a 6 hour delay due to the fact that a crew member didn't show up... Hawaiian didn't offer any chance of changing airlines to accommodate anybody and only gave us a $100 voucher on future flights... like I'd ever fly with this airline again. If the delay was due to weather or a mechanical issue I would've understood, however one of there crew members calling in sick delays my vacation by a whole day and they say there's nothing they can do. Completely ridiculous."
Ventajas: "Food was good! Hawaiian music and warm greetings got us in the vacation mood as soon as we boarded."
Desventajas: "Free movies on a 6 hour cross ocean flight would have been much appreciated."
Ventajas: "Not much. The crew members' smiles were nice. That's about it."
Desventajas: "So cold! I asked 4 times for the temperature to be adjusted. Each time the crew member said that the temp was adjusted, and it would be getting warmer. Let me be clear: IT NEVER GOT WARMER! Furthermore, Hawaiian Airlines had the nerve to charge econ seats $10 per blanket. Even for babies! And we even heard a toddler say, "Mom, it's sooooo cold!""
Ventajas: "The food was delicious. I did not expect to have a complimentary champagne with my meal. It was nice. The flight attendants were very helpful. I was feeling sick on the plane. They keep asking if i need anything."
Desventajas: "I was very disappointed that I have to paid for the used of the blanket. it was cold on the plane. It used to be free. Luckily I brought a sweater with me. Otherwise , I be freezing."
Desventajas: "Me pareció un poco elevado los precios de las peliculas y shows que se ofrecían para entretenimiento"
Ventajas: "Everything was great"
Desventajas: "Nothing"
Ventajas: "Flight is amazing the airport we had to wait over 2hrs to get thru TSA"
En ese vuelo no tenían para ver películas. Solo con los dispositivos y te cobran el WiFi. Si el vuelo dura casi 5 horas deben enviar aviones con pantallas para el entrenamiento. Esos aviones que no tienen pantallas debe ser para vuelos más cortos.
Ventajas: "Todo"
Desventajas: "Los alimentos"
Ventajas: "Todo"
Desventajas: "Los alimentos"
Ventajas: "Excelente el servicio y atención"
Desventajas: "Todo muy bien"
Desventajas: "They leave the passengers stranded they do not care if they are doing the truth, very bad services"
Ventajas: "Todavía no viajo siempre me están cancelando mi vuelo"
Desventajas: "Que no se adicionan las millas"
Ventajas: "Puntualidad"
Desventajas: "Mejorar el servicio de bebidas y snack"
Ventajas: "Todo estuvo genial"
Ventajas: "Buena la atención"
Desventajas: "En Panamá nos cambiaron de entrada al avion era la 122 y nos enviaron a la 123 y eso lo tuve que averiguar yo mismo"
Ventajas: "La amabilidad de la tripulación!"
Ventajas: "Si siempre buena atención"
Desventajas: "Todo estuvo perfecto gracias"
Ventajas: "La tripulacion educada"
Desventajas: "La impuntualidad, no sabían decirte nadaaaa"
Ventajas: "Perfecto"
Desventajas: "Todo estuvo bien"
Ventajas: "Que la tripulación si hablan bien español"
Desventajas: "Se puede variar el menú"
Ventajas: "Nada de nada"
Desventajas: "El personal de Counter fue grosero con los pasajeros. No dieron ascenso a primera clase y prefirieron llevar más de la mitad de primera clase vacía que darla a viajeros frecuentes."
Ventajas: "Everything ok"
Desventajas: "Please eliminate the center seats!!"
Ventajas: "la tripulación y la seguridad de viaje"
Desventajas: "el asiento era incómodo."
Desventajas: "Buena información del capitán, estuvimos dos horas en el avión por mal clima y estuvo oportunamente avisando"
Ventajas: "Nada en particular"
Desventajas: "Muy mala la configuración del avión, los asientos están demasiado juntos. El software de entretenimiento es muy malo Me perdieron el equipaje y no cumplieron en devolverlo según lo acordado"
Ventajas: "El vuelo Newark - Madrid fue excelente, el 767 es muy cómodo, la comida estaba deliciosa y el personal en ambos vuelos fue inmejorable."
Desventajas: "El vuelo Bogotá - Newark es muy incómodo, el 737 es muy pequeño para ese vuelo y estaba repleto, no hay suficiente espacio entre sillas."
Ventajas: "Puntualidad y servicio abordó fue genial"
Desventajas: "Las opciones de desayunos dentro del vuelo, son muy limitadas"
Ventajas: "Tripulación frecuencias y resolución de inconvenientes"
Desventajas: "Calidad del avión"
Ventajas: "No mucho"
Desventajas: "Servicio a bordo, espacio entre asientos y el aterrizaje estuvo fatal."
Ventajas: "Me gustó el ascenso a la clase business de United y primera clase. Fue sencillo y muy práctico."
Desventajas: "Una señora que trabaja cómo Counter en United en Houston se negó a darme información. Me trató con discriminación porque le hablé en español primero. Luego le hablé en inglés y de igual forma me trató con desprecio. No me quizo dar información."
Desventajas: "La comida es MALISIMA"
Ventajas: "El embarque fue rápido. La app actualiza continuamente la situación del vuelo."
Desventajas: "Situación muy desagradable. El avión se. Argoncon excesivo combustible y no podíamos despegar por exceso de carga. El piloto ofreció 1000 millas de compensación más todos los gastos pagados para otro vuelo a los primeros 7 voluntarios que se ofrecieran a bajarse del avión. Fue subrealista. El retraso total fue de 4:10h."
Ventajas: "Tuve un retraso de vuelo y me cambiaron la ruta"
Desventajas: "Poca variedad de comida"
Ventajas: "Mucho exelnte"
Desventajas: "Muir a tiempo ala hora d volar"
Ventajas: "Excelente atención"
Desventajas: "El retraso del vuelo"
Ventajas: "Vuelos a tiempo"
Desventajas: "Las horas de espera"
Ventajas: "Las azafatas muy atentas"
Desventajas: "Que no tuviera camaras cada puesto"
Ventajas: "El servicio fue excelente, la comida muy buena entendiendo que fué clase turista."
Desventajas: "Las pantallas son viejas, al punto que casi no funcionan."
Ventajas: "Da la impresión de avión mas amplio al tener los portamaletas tan altos y la puerta de entrada ."
Desventajas: "La forma de controlar el chorro de tu aire es muy complicada. El sistema de luces individuales al estar tan alto ilumina todo. Una luz general estaba estropeada en el vuelo y se quedo enendida ( era vuelo nocturnos). Era un vuelo de bastantes horas y podrían haber dado algo más consistente de comer. Los asientos no se reclinan tanto como en otros aviones. LO PEOR EL SISTENA QUE TIENE DE ENTRETENIMIENTO INDIVIDUAL. (Sin pantalla)"
Ventajas: "Buena atencion, los vuelos salieron a tiempo"
Desventajas: "Los pretzels no son para nada de mi agrado, deberian ofrecer algo más"
Ventajas: "El equipo de vuelo."
Desventajas: "la comodidad del avión muy mala"
Ventajas: "La nueva tecnologia te hacen por lo menos distraerte."
Desventajas: "Es un viaje pesado y cansado con aviones nada comodos. el Wi-Fi no es tan libre y funcional."
Ventajas: "Solo que salió y llego a destino"
Desventajas: "Poco espacio. Poco servicio en cabina. No hay entretenimiento gratuito y no apagan los monitores frente al pasajero."
Ventajas: "Avión más comodo"
Desventajas: "No hay entretenimiento"
Ventajas: "I loved the crew friendliness during the flight"
Desventajas: "Aircraft infrastructure is old Limited food and entertainment"
Ventajas: "Salida a tiempo y todo muy bien"
Ventajas: "Todo bien en forma y tiempo felicidades"
Ventajas: "Excelente servicio. Comodidad absoluta. Excelente precio"
Ventajas: "PUNTUAL"
Desventajas: "EL MAL TRATO Y MALA ORGANIZACION EN AEROPUERTO ORD. CASI NO ME PERMITEN DOCUMENTAR MI MALETA. ATERRIZAJE BRUSCO."
Ventajas: "Puntualidad, llego antes de lo esperado. Buena atención del personal."
Desventajas: "Personal a bordo considero debe hablar español. No funcionaba wi-fi. Los asientos muy incomodos."
Desventajas: "no prestan ayuda para el checkin de equipaje, hay mucha cola para eso y para la seguridad. El personal no esta dispuesto a ayudar"
Ventajas: "El embarque fué correcto y el vuelo ain incidencias"
Desventajas: "La comida era de pago y los asientos muy incomodos. No hablaban español en un vuelo que va a Cancún..."
los asientos muy incómodos y el check in malisimo
Ventajas: "Much better than any airline in the states."
Desventajas: "A few more trash pickups from the crew. I had a few times I was left holding trash."
Ventajas: "Buena atención"
Ventajas: "La puntualidad"
Desventajas: "Ofrecer al menos agua de tomar"
Desventajas: "No te dan ni un vaso de agua."
Ventajas: "el viaje estuvo bien pero nos hicieron esperar 45 minutos sentados arriba en el avion , tuvimos que bajar y vol er a subir perdiendo asi 1 hora de nuestro tiempo"
Desventajas: "Fue muy incómodo ya que la temperatura del avión era muy muy baja y te cobraban por un cobertor"
Desventajas: "No reciben pago cash abordo"
Ventajas: "Modern aircraft"
Desventajas: "40 minutes delayed"
Ventajas: "Base price for flight was insanely cheap, booked six months in advance."
Desventajas: "Drastically different bag weight requirements than my connecting flight meant I had to shuffle everything around to meet the carry-on limits, then pay $100+ as my check bag went up two levels. Even anticipating this, it still cost double what I was expecting; must have been the difference between advance payment and day-of rates, but the degree of difference in cost left me feeling swindled."
Desventajas: "Deberían habilitar vuelos sólo para padres con niño porque el “berreador” que se ha pasado ejerciendo de salvaje las dos horas del vuelo le ha restado una estrella a la valoración general de este viaje."
Desventajas: "Cobran por todo incluyendo el equipaje de mano Demasiados estrictos"
Ventajas: "La rapidez de la aerolínea, incluso llegamos 20 min antes del itinerario"
Desventajas: "La lejanía del aeropuerto de la ciudad"
Desventajas: "Tres horas de retraso. Ninguna explicación. Ninguna compensación. Día perdido en el aeropuerto. No te permiten agregar equipaje o hacer check in en vuelos internacionales, me conraron 25 dólares por kilo en el aeropuerto. LA PEOR EXPERIENCIA DE MI VIDA"
Ventajas: "Mucha disponibilidad de vuelos entre Australia y Nueva Zelanda"
Desventajas: "Aerolínea económica con servicios de acuerdo a lo que pagas"
Ventajas: "Direct flight"
Desventajas: "Delayed flight, obliged me to pay 60 dollars for a carry on bag that was “supposedly” overweight. Since when do airlines start charging you for your personal items? Are they going to start charging us based on our weight? Worst experience ever from an airline."
Ventajas: "Buen precio"
Desventajas: "Poco espacio entre asientos"
Ventajas: "Desembarque perfecto, maletas muy rápido"
Ventajas: "Personal y a tiempo"
Desventajas: "Todo se tiene que pagar hasta para ver películas/juegos. Asientos incomodos"
Ventajas: "Very helpful with my Visa problem"
Ventajas: "I liked the entertainment"
Ventajas: "Nada"
Desventajas: "Nos cobraron una multa de 100 aud por no declarar bolso. TODO se paga arriba del avion, juegos, sabanas comida. El avion congelado por el aire acondicionado."
Desventajas: "Al comprar pasaje entendí que incluía un equipaje más un bolso de manos de 7 kilos. Nunca me quedo claro que entre los dos pueden pesar solo 7 kilos. El equipaje sale más caro que el pasaje. Lamentablemente tengo seis pasajes más comprados y en las mismas condiciones. Creo que no está suficientemente clara la redacción del contrato. Una lástima, que sale muy caro."
Desventajas: "Falta de información detallada sobre equipaje en el momento de hacer la reserva"
Ventajas: "Buen avión, moderno"
Desventajas: "Inaudito que cobren hasta para jugar... le resta valor a la empresa, sobretodo con algo que es un costo hundido."
Ventajas: "Rapidez de abordaje"
Ventajas: "Jetstar offers cheap flights and if you check in early enough, you can often get your preferred seat. Great option for small people (height wise!) who want to travel light."
Desventajas: "There’s always a risk involved when booking with jetstar. I’ve gotten lucky so far with no cancellations and some very kind flight attendants, but you really never know. There is no standard of service. You need to know that EVERYTHING costs extra so traveling light is of the utmost importance."
Ventajas: "Buenos aviones. Relativamente nuevos"
Desventajas: "Insudito que se cobre el entretenimiento a bordo. Es un costo hundido y no aporta mayor ganancia a la compañía, pero puede aportar gran valor."
Ventajas: "Aviones modernos, buen personal a bordo"
Desventajas: "Nos cambiaron a un vuelo con una parada y sólo nos dieron 100 idr para antes de partir, cuando podrían haber dado cena a bordo, ya que el avión lo tenía"
Ventajas: "Avión moderno"
Desventajas: "Lento el checkin y entrega dede maletas en aeropuerto Absolutamente TODO se vende en el avión, ni siquiera te dan un vaso de agua en un vuelo de 9 horas."
Desventajas: "Hola, nunca me llego una confirmacion de este vuelo, por esta razon no viaje, y compre un segundo vuelo con ustedes que si utilice. Uds me hicieron el cobro del primero?... voy a verificar mi tarjeta de crédito... gracias"
Ventajas: "Nice customer service at check-in to help with our bags."
Desventajas: "Was not well-informed about the excessive baggage fees at the time of purchase. You have to pay for everything on the flight - food, drinks, entertainment."
Ventajas: "I liked the entertainment that's it lol"
Desventajas: "Didn't like the delayed flight at all which had us literally running for our connecting flight which meant we didn't have time to eat after a 10 hour flight which had the most horrible food and menu I've ever seen so I literally starved for a whole day thanks to jetstars horrible menu and also did not get my luggage till 2 days later worst experience I've ever had not happy to pay $1200 and starve #worst experience ever!!!!"
Ventajas: "Atención en aeropuerto para chek in muy cordial"
Desventajas: "Sin entretenimiento a borodo"
Desventajas: "Spent almost 200 dollars for baggage and seating. They lost my luggage and it took 3 days to get it back, finally. On my flight back they messed up my seat. I booked an aisle seat and got something right in the middle. When I told them I payed for seating they told me that you can pay for it but they still don't guarantee that you get the seat. Why exactly do I spent money on seating then? I'll never fly jetstar again."
Ventajas: "Nada"
Desventajas: "No me gustó que todo se paga por separado y la página no es muy clara!!, de que nO te lo incluye el Vuelo, la supervisora de la aerolínea no nos ayudó ya que no habíamos comprado las maletas online, nos dio un teléfono para que llamáramos y lo compráramos por teléfono, perdimos una hora intentando llamar y nos dijeron que no se podía que tenía que ser en el mostrador, la supervisora insistía que teníamos que llamar y no comprarlos en el mostrador, al final solo tuvimos la Opción de comprarlos en el mostrador, me parece de muy mal Gusto que sea un vuelo de 9 horas y no te regalen ni agua!!, el personal no se porta muy amable, Jamás volveré a viajar por esa aerolínea!! Es la peor que conozco!!!"
Desventajas: "El avión hediondo y ruidoso"
Desventajas: "Cinco horas de retraso. Ninguna explicación. Ninguna compensación. Día perdido en el aeropuerto por un vuelo de 50 minutos. Poco mas que contar. Horrible"
Ventajas: "160 dollars per check on and on the flight nothing is free they waont even give you a drop of water unless you pay and we had a 10 hour flight with them no food or water unless you whip out that credit card"
Desventajas: "Nada, nos cancelaron nuestro vuelo, nos lo hixieron para el otro dia y las opciones a elegir eran horribles, de tener un vuelo directo acabamos con uno con escala, por las maletas nos querian cobrar 750 dolares, nos hicieron tamb problema con las maletas de mano, no vuelvo a usar esta aerolinea JAMAS"
Ventajas: "The fare we found to Sydney was a great deal. The Dreamliner was comfortable, and the cabin crew was friendly."
Desventajas: "The check-in staff at HNL was inefficient and did not have answers to our seemingly common questions."
Ventajas: "Entertainment was free."
Desventajas: "There was no prepaid food choices. Prepaid food portions were smaller and more expensive than choices on board to buy. Prepaid hot dog was disgusting."
Ventajas: "Absolutamente nada."
Desventajas: "Retraso de 8 horas del vuelo. Jetstar cambió la hora del vuelo hasta 5 veces antes de despegar. Llegamos a Osaka a las 2.30 am, cuando ya no hay transporte disponible desde el aeropuerto a Kyoto. Jetstar se negó a facilitar transporte a los clientes que tenían que viajar a Kyoto. Noche en aeropuerto de Osaka esperando el primer autobús."
Ventajas: "Absolutamente nada."
Desventajas: "Retraso de 8 horas del vuelo. Jetstar cambió la hora del vuelo hasta 5 veces antes de despegar. Llegamos a Osaka a las 2.30 am, cuando ya no hay transporte disponible desde el aeropuerto a Kyoto. Jetstar se negó a facilitar transporte a los clientes que tenían que viajar a Kyoto. Noche en aeropuerto de Osaka esperando el primer autobús."
Ventajas: "Seat was springy and broken, purser was rude and crew were not friendly or happy to work. Charging for tea, coffee and giving free tap water from a Crystal Geyser bottle refilled was a joke. Way to nickel and dime and jeopardize our health with bacteria filled water that is not in a sealed bottle."
Desventajas: "Movies was limited and ok for $10. That was the only thing semi good about this 11 hour ordeal."
Desventajas: "cancelaron ambos vuelos el mismo dia que salian"
Ventajas: "Flight crew very attentive and capable."
Desventajas: "When purchasing business class no need to have a screaming child the entire flight.Business class is costly!!!!!. Children of a certain age must not be permitted to fly this class.The amount of room in business is a joke and pathetic."
Desventajas: "They cancelled our flight 2x and customer service was awful. Ended up getting a refund and flying with Hawaiian. Never again will I fly with Jetstar"
Ventajas: "Puntual."
Desventajas: "Entretenimiento."