Encuentra vuelos baratos a Toledo

Ventajas: "2 bags each 23 kilogram each total 46"
Desventajas: "Coffee. I don't know what it was but the worst coffee I have ever had and I tried it 3 times"

Desventajas: "I had to be rebooked on a later flight due to weather in London; this was obviously not the airline's fault. Because I took a later flight I missed my connection in London."

Ventajas: "I loved how the airline crew were very accommodating. This was an awesome experience. A+++"
Desventajas: "I have no complaints."

Desventajas: "Flight was an hour and a half late boarding, sat on the tarmac for 45 minutes, and there was no offer of complimentary beverages. Very barebones level of service."

Ventajas: "Todo"

Ventajas: "Safety. Service."
Desventajas: "Lavatory was icky and other passengers messy."

Desventajas: "Food was hard and little stale."

Ventajas: "Excellent entertainment options, out stewardess was fantastic."
Desventajas: "Cramped seats."

Ventajas: "Service"
Desventajas: "The seats are a bit uncomfortable for such long flights. Crue was excellent"

Ventajas: "Efficient, friendly, on-time!"

Ventajas: "Good entertainment, food and in-flight crew"
Desventajas: "Because this flight was delayed it was a miracle (involving running til my throat literally bled) that I made my connection. Ground crew could not have been less helpful - even to my friend who they knew was trying to get home to attend a family funeral."

Ventajas: "Smooth flight"
Desventajas: "My economy window seat was just too cramped for a big guy on a nine hour flight"

Ventajas: "Good notification re a 30 Minute delay. Obtaining board passes was a breeze and love where I can save the passes to my wallet on my mobile device. Flight crews were helpful, cheerful and professional."
Desventajas: "With seats being so tight causing an issue when getting in and out of seats."

Ventajas: "Did not take the flight in the end"
Desventajas: "My first leg flight was delayed and I booked through kayak on two different airlines and the first airline did not communicate with the second airline so 5 passengers ran to make the change and arrived 1 min after the jetbridge to get on the plane was pulled away. It was incredible frustrating and could have very easily been avoided with communication from the airlines"

Ventajas: "courteous attendants"
Desventajas: "Aircraft amenities. Small 737 for a long international flight. Waiting for busses in both Bali and Sydney."

Ventajas: "Safe flight, good crew"
Desventajas: "Food quality was poor."

Ventajas: "The enforcement of the quiet time to sleep on the flight. The excellent meals. The quality of the entertainment system."

Ventajas: "Friendly, helpful, efficient staff on the ground & in the air. Great selection of movies, tv, music for each person flying. Comfortable flight. Great beverage & food choices."

Ventajas: "The crew where very attentive and helpful."
Desventajas: "The ticket agent was anal about 1-2 kgs for our checked luggage and even weighed our carry on luggage...which no agent had done on our entire trip from atlanta to melb. Seemed pointless and a hassle for 1-2 kgs."

Desventajas: "Entertainment system was good, and I felt that you appeared to have more leg room in economy than other airlines."

Ventajas: "Everything was great and I truly enjoyed this flight."

Ventajas: "ear plugs, eye mask, pillow and blanket provided. fruit, water and juice available without asking someone for it. adequate leg room, good movie selection and 2 meals with wine provided."

Ventajas: "The crew"
Desventajas: "Food"

Ventajas: "First off,the staff is awesome. From the check in people to the flight attendants .... The entertainment was up to date and the safety video was awesome.. Great conditions for economy class.good leg room...I give them a 5 star rating ... I only wish they would do more flights to other countries overseas ..."
Desventajas: "I can't think of anything I didn't like"

Ventajas: "This was my 3rd time to fly to Brisbane, Australia. Love flying with Virgin Australia. They have great service and friendly staff."
Desventajas: "I brought my own padded seat, but it is a long flight, so it's best to get up and walk around as much as you can."

Desventajas: "They tried checking my carryon luggage because they said it was overweight and it would be $130. This is absurd, especially since it isn't going to change in weight by getting checked. I refused to pay this amount. The flight was also 3 hours delayed, almost missed my connection back to the states from SYD. Other international flights offer free meal service, you were lucky if you got water on this flight and had to pay for any snacks."

Ventajas: "Flight crew was awesome in premium economy"
Desventajas: "The plane was really dirty!!!!"

Ventajas: "Flight crew were awesome! I got super sick with Bali belly and the crew did everything in their ability to comfort me."
Desventajas: "Sitting in the galley vomiting for 6h. Flight was completely packed since flights the day before had been canceled, but a full flight isn't really something you can complain about."

Ventajas: "Everything was great ! The staff very nice and the plane is absolutely amazing .."
Desventajas: "We paid for extra leg but there was no difference between normal and extra .."

Ventajas: "Mostly everything was fine."
Desventajas: "Not really anything particularly that I didn't like."

Ventajas: "Service, food, etched all fine"
Desventajas: "Fees to assign seats in advance are very high. Sat on the Tarmac a while before takeoff and after landing."

Ventajas: "Virgin does phenomenal service; I wish delta would copy their level of service."

Ventajas: "Professionalism value of service"
Desventajas: "let me think...."

Ventajas: "The comfort of the flight and entertainment."
Desventajas: "My bag was not put on the correct flight so I had no bag for 3 days, they were slow in getting my bag to Bali from Sydney. It was really unacceptable. I talked to 5 different people to make sure my bag was put on the correct plane, even asked before boarding if it was on and they said yes.The food was horrible, I only ate it because I was starving. Flight was delayed from Sydney to Bali, which caused me to miss my pick up. Not sure if I'll fly with them again."

Ventajas: "Staff excellent - Inflight screen useful."
Desventajas: "Could not do online Check in - apparently as there were 4 separate legs on my Ticket."

Ventajas: "I've been flying with Virgin Atlantic from the states to London on multiple occasions. It's an excellent airline with respectful and attentive cabin crew, food is delicious with variety of choices, comfort is quite good, In addition, I admire the touching gesture of Virgin Atlantic with their support for children around the world. Top class!"
Desventajas: "A bit better options with movies and music in the entertainment department."

Desventajas: "Very uncomfortable seats, food was bad"

Ventajas: "the food was decent"
Desventajas: "the crew was rude, the bathrooms were not clean"

Ventajas: "free wine, good food, and friendly cabin crew? what more could you want? oh, a good variety of entertainment. I watched two documentaries and "The Lobster" a great choice, never would have seen it otherwise."
Desventajas: "The seat cushions are really hard and not very comfortable to sit on for a long flight. If you could get a higher density foam that would be great. my bum was a bit sore/uncomfortable."

Ventajas: "The ground staff at Delhi was very helpful in giving us a new flight ticket for the next day for free eventhough they maintained that it was actually Air India's responsibility."

Ventajas: "The staff was nice. Boarding was quick and easy. Flight left on time and arrived early. Although the entertainment system had many options, going through lists and playing games required a lot of tapping, and in some cases pushing to make the system work. I felt like I had a woodpecker sitting behind me pushing on my head non-stop for over two hours. I was starting to go insane! Besides, it was so loud near the back of the plane that I couldn't hear anything through my cheap headphones."
Desventajas: "We could not eat any of the food. My son, my husband and I do not eat and/or are allergic to gluten, dairy, corn, soy and other food additives - as I mentioned above. Please have an option of food not swimming in sauces or cheeses. Plain organic chicken breast with steamed rice pilaf and steamed carrots would be nice. Maybe some steamed red potatoes and a piece of steak. An organic green apple for dessert. Forget the gluten, dairy, sugar or sauces that ruin a perfectly good ham or chicken and lettuce, tomato wrap! Or a salad swimming in dressing. We need to eat protein, not gluten for breakfast. Why not a hard boiled head!"

Ventajas: "Great food and movie offerings. On time and courteous staff."
Desventajas: "Cramped chairs- less leg room than Delta. Also, annoying that buying through Kayak left us without a code to be able to check in online, meaning we were left to be assigned seats at the airport."

Ventajas: "a very good experience Felt as if the crew cared"

Ventajas: "Courteous flight attendants; good cockpit crew"
Desventajas: "Delays kept getting longer. On the plane for three hours before takeoff. Seat very uncomfortable -- reclining function didn't work, and no extra space -- and had paid extra for a "comfort" seat."

Ventajas: "Not much to be honest. Which is a shame because I usually love the service from Virgin Atlantic."
Desventajas: "The TV system needed replacing. The controller was broken and the sound was terrible. Made my flight longer than needed."

Desventajas: "Overall it was great! I would like to be able to be more detailed info about classical music selections, for example, Op, #, of the pieces. Also I wish to have more choices of foreign films."

Ventajas: "We were upgraded to premium free of charge."

Ventajas: "Easy and quick check in"

Ventajas: "Having had the chance to do many international trips, I've never found an airline as consistently satisfying as Virgin Atlantic. Let's face it, unless you're flying Upper/Business Class, you're always going to be short of room and the food you're served on flights is never going to be something that makes you rave, but I have yet to come across a Virgin staff member who hasn't tried to go the extra mile to make the trip as pleasant as possible."

Ventajas: "The services and attention were very good. The flight was in time."
Desventajas: "I do not have any negative feedback about this travel. I felt good about it"

Desventajas: "Seats"

Ventajas: "La atención y el buen servicio"

Ventajas: "Servicio"

Ventajas: "El Capitan se disculpo por el problema presentado en el airea acondicionado e hizo la invitación al final del vuelo para que como ciudadanos saliéramos a votar el 1ero de julio. Muy bueno!"
Desventajas: "No servia el aire acondicionado cuando abordamos y hacia mucho calor."

Desventajas: "Tenía comida especial por mi alergia y me decían que no tenían nada. Y les insistí en que buscaran y me la encontraron cuando ya todos habían comido. Me trajeron el empaque que de la comida roto y chorreando la salsa y me cayo todo por encima cuando el azafato me la entregó y pedí algo para limpiarme y se tardaron tanto que me tuvieron que ayudarme los otros pasajeros. La gente tocaba el botón de llamada a los sobrecargos y estos nunca atendían a las llamadas. Estaban todo el rato o desaparecidos o si pasaban por los pasillos era con mucha prisa. No se que hacían pero tenían y una atención pésima en general y muy desentendía"

Ventajas: "The fly was good."
Desventajas: "The experiente to arrive at Mexico City airport is always the worst one. The airplane takes much time to arrive at the finger, the lines are too big, the luggages takes much time to arrive..."

Desventajas: "No spacefor carry on bag"

Ventajas: "I liked the entertainment center and the staff service"
Desventajas: "They don’t put something to eat between meals Like other airlines that you could get up and grab"

Ventajas: "Very nice flight attendant"
Desventajas: "Nothing"

Desventajas: "Nothing"

Ventajas: "Me gusto la simpatía del personal abordo, la puntualidad y el entretenimiento. La comida no era mala pero existen detalles a mejorar cómo ofrecer sal y detenerse con calma en la atención"
Desventajas: "Los asientos son muy poco cómodos"

Ventajas: "The crew"
Desventajas: "The front desk staff"

Ventajas: "El servicio y la vista de la ventana. De ahí en fuera no fueron demasiadas las qué disfrute, oh y la comida estaba buena."
Desventajas: "Los asientos no están muy cómodos. Las pantallas o sistema de entretenimiento es demasiado viejo. Ni siquiera tiene pantalla táctil, muy decepcionante en ese aspecto, sobre todo por ser un vuelo tan largo. Encima de que mi pantalla ni prendía."

Desventajas: "delay due to late arrival of crew entertainment system not working properly"

Ventajas: "Always comfortable, so much nice leg room than other airlines, always great food and drinks, and best of all the service is outstanding!"

Ventajas: "No waiting at the counter. Personal assistance. TSA preference. Free coffee and cookie.Thanks!"
Desventajas: "Small seats."

Ventajas: "El avión muy bueno en presentacion y mas espacio"
Desventajas: "La comida es de muy mal sabor"

Ventajas: "None"

Desventajas: "Worst airline ever! They lie in order to get you or your bags out of the flight. Worst customer service ever, very unpolite and even disrespectfull"

Ventajas: "nothing"
Desventajas: "2 1/2 hour wait in line to check in. then had to rush to gate to make it 10 minutes before take off. Charged us $50 for I am not sure what. Only had 2 carry on bags Had reserved earlier seats but was not honored. Sat in last row on plane next to bathrooms. I will never take this f....n airlines again. Rather pay more or be inconvenienced than deal with this incompetent, greedy so called airlines."

Ventajas: "Service was friendly and very attentive"
Desventajas: "Nothing"

Desventajas: "Ya he utilizado en varias ocasiones KAYAK para potente mis boletos de avión pero siempre había utilizado la misma aerolínea.. pero ahora escojo una diferente por probar y me fue bastante mal. En el intento del abordaje como en la salida o en conexión siempre me pusieron inconvenientes por mi maleta de mano que era mochila y además cuando llego a mi destino me entregan mis maletas violadas sin los candados y además las rasgaron con navaja y me dio cuenta que las terminaron de abrir por qué toda la ropa y cosas que tenía estaba toda desordenada y varias cosas que hacen falta. Gracias Aeroméxico por dañar y robar mis cosas"

Desventajas: "Every time I would fly out in Aeromexico we never payed for luggage I don’t know why they changed their policy to charge for every bag."

Ventajas: "PTV en el vuelo"
Desventajas: "Check in lento"

Ventajas: "The ticket counter heavy set with black hair, I think her 1st or last name start with "JA" is very very ride and unprofessional. In the middle of taking care of me and my wife he walk away and said., I'm going to the back, let someone else take care of you. Please call me to get the full detail @ 954-501-5998 or email: dave52sinclair@gmail.com"
Desventajas: "Ticket counter employee at Miami international airport are very rude and unprofessional."

Ventajas: "service"
Desventajas: "food and seats not comfortable."

Desventajas: "Había pagado por un asiento con más espacio pero no fue concedido sino hasta realizar la queja ."

Desventajas: "El que no incluyen las maletas en el precio no vuelvo a comprar boletos con ustedes"

Desventajas: "*no me dejan llevar mi maleta de mano porq dicen que esta muy lleno el avion donde yo pongo todos mis documentos cosas de mucho valor dinero equipos electronicos y mas cosas personales YO ESTOY PAGANDO POR UN BUEN SERVICIO Y NI MI PROPIA MALETA DE MANO ME DEJAN LLEVAR *me hicieron perder mi maleta en Mexico (desde pues de todo el susto y el lio que se genero terminaron encontrando) * uno de los aviones no tenia pantallas en los asientos * en el avion que si me toco pantalla en el asiento LA PANTALLA SE DAÑO DESDE EL INICIO DEL VUELO HASTA EL FINAL Y A PESAR QUE ME QUEJE TODO EL VIAJE JAMAS ME LO SOLUCIONARON"

Ventajas: "Entertainment Modern airplane Comfortable sit"

Ventajas: "La atencion y amabilidad del personal, sobretodo al estar abordando el avion (me refiero a partir de la entrada al avion)"
Desventajas: "La presion del peso y medidas del equipaje que hacen sentir a personas que viajan por primera vez como yo."

Desventajas: "El aterrizaje fue terrible"

Ventajas: "NOTHING"
Desventajas: "They cut my luggage bag and stole me. Below a list of my missing items: -A big cut on the back side of my luggage (Brand: Brics) -1 safety lock "Brics" (Italian original, same as my luggage brand) -3 shirts Calvin Klein -1 jeans Calvin Klein - 2 tie pins Montblanc - 1 pair of shoes Calvin Klein unfortunally I did not realize about it until I arrived to my hotel room and unpack my things. I have created a report but they did not even told me if they will pay me back for my things. By the way I use a flight at least 10 times per month ( MX / US / and sometimes Europe)"

Ventajas: "Entretenimiento"
Desventajas: "El retraso de más de una hora"

Desventajas: "Asientos incomodos"

Desventajas: "My flight was moved around then cancelled and I didn't know. I also never got a refund for the flight so I really didn't know! Then I got to the airport and said that they canceled my flight but they got me on a new one for the first leg to Mexico City but then there were no flights for my second leg to Cabo"

Ventajas: "Todo"
Desventajas: "Nada"

Desventajas: "La comida no Me gustó."

Desventajas: "I dint like the atention of the travel agent because I could not change the return and had to buy another tiket for my return, and Im afraid that would be a problem to ask him to reused my portuon , I didnt used."

Ventajas: "everything"

Desventajas: "Viajabamos con un bebé y no pudimos pasar antes para instalarnos."

Ventajas: "La comodidad del avion"
Desventajas: "El tiempo de la conexión...larguísimo..Mas de diez horas"

Ventajas: "No hubo ningun incidente a mencionar."
Desventajas: "La comida podria haber sido mejor."

Ventajas: "Upgrade a cabina premier"
Desventajas: "Retraso en vuelo"

Desventajas: "The flight was rescheduled twice and no explanation was offered"

Desventajas: "La pantalla mostraba una puerta distinta a la puerta de embarque"

Ventajas: "La ammabilidad del personal"
Desventajas: "Que quisieran cobrarme la unica maleta que llevaba y que tuve que pagar 35USD por cambio de asiento cuando habia muchos asientos vacios (del 27 al 10D)."

Ventajas: "1. Food was and drink was decent 2. In flight entertainment was good 3. Crew were friendly and helpful"
Desventajas: "1. Flight was delayed over an hour due to flight crew arriving late 2. Paid for a premium seat and space was just as cramped as a non premium seat 3. Boarding was a free for all no control by staff for boarding zones.. Also when are airlines ever going to learn to board passengers from the rear to front first? 4. Mexico city landing was terrible, we all felt like the rear of the aircraft was fish tailing"

Ventajas: "muy bueno el entretenimiento a bordo. La comida también estuvo bien. Muy puntuales"
Desventajas: "que en el viaje de ida nos tocaron asientos que no se podían reclinar"

Ventajas: "The plane was new and clean, the staff was extra nice, there was a tv screen in each seat. The flight was very much on time."
Desventajas: "The food is so, so. The seats are extremely narrow"

Ventajas: "El avion bueno y vuelo fue muy bueno."
Desventajas: "Pesimo servicio de cena y desayuno. Muy mala comida y los aeromozos no eran atentos. Al punto de que a mi fila no nos habian dado la bandeja de desayuno y nos dijeron que seggro era porque estabamos durmiendo, lo cual no fue asi."

Ventajas: "El personal fue muy amable y simpático, y el estuvo bien en sus tiempos, llegando incluso una hora adelantado."
Desventajas: "El espacio y los asientos son sumamente incómodos. El vuelo fue operado por al aerolínea LATAM."

Ventajas: "Absolutely no part of the flight was comfortable or enjoyable."
Desventajas: "The plane itself was clearly an older model, lacking many amenities I’ve come to expect flying coach. The overhead compartments were too small for larger carryon luggage, and no one on the crew alerted passengers to this. Thus, many passengers had to go against the traffic of those still boarding to find space for luggage. My seat was at the back of the plane so I had to spend close to 15 extra minutes walking back to the front against boarding passengers to find a place to put my luggage. A simple warning from the crew when I boarded would have prevented mine and many others unnecessary trouble simply boarding. During a very turbulent flight, the captain nor the crew made any announcements about turbulence, our safety, or our progress. Also during the flight, one of the flight attendants got into an awkward verbal spat with one of the passengers. Completely unprofessional and bothersome. Additionally, I had fallen asleep when dinner was being first served, but woke up before it was finished. A flight attendant approached me and asked if I’d like a dinner to which I replied “Yes”. The flight attendant never returned with a dinner for me, thus I did not eat the dinner, which I had paid for. Lastly, and perhaps most disturbing, was what transpired when a passenger had a medical emergency. With no warning, all of the airplane lights turned on and a loud “CODE RED” was announced over the sound system. Imagine being a sleeping passenger like myself, during a very turbulent flight, to be suddenly awoken to bright lights and a CODE RED shouted loudly over the PA. I’m not overexaggerating when I say that I was preparing for the worst. A truly terrifying moment that I am certain was shared with many others on board. To make matters even worse, as a flight attendant rushed to find a first aid kit (which she had trouble finding) she opened up the compartment over my partners seat and dropped a passengers ipad on her head. The flight attendant did return to apologize, but it was little consolation compared to the stress and panic the crew created. I have flown many times, and this was easily the worst flight of my life. American Airlines should be ashamed of the conditions they put their passengers in and they have lost two customers for good."

Desventajas: "Very old plane. No personal entertainment. Very basic service."

Ventajas: "Not much"
Desventajas: "Attitude of in flight crew terrible food"

Ventajas: "No me gustó viajar con ustedes"
Desventajas: "tuve retrasos y cancelaciones de vuelo"

Ventajas: "Limpieza. Personal."
Desventajas: "El abordaje de un caos."

Ventajas: "The crew in the plane was so happy and funny ! Nice group ! The food was fine, always can be better that’s the true hahahah"
Desventajas: "I don’t have nothing bag to say about. Was a very new plane so everything was fine."

Desventajas: "Los asientos son extremadamente incómodos"

Desventajas: "Late over an hour due to maintenance issues Did not receive the seats we paid for due to plane change"

Desventajas: "Space on coach seats was awful."

Desventajas: "El personal muy desatento! Me tiraron literalmente en las piernas mientras dormía un paquete de galletas. Los asientos incómodos, la televisión con películas viejas! No ofrecieron ni siquiera audífonos."

Ventajas: "El vuelo fue muy bueno y en tiempo correcto."
Desventajas: "Hubo inconvenientes con el avion y tuvimos que cambiarnos a otro, perdiendo mucho tiempo."

Ventajas: "La amabilidad de.La tripulación y su excelente atención."
Desventajas: "Poco entretenimiento."

Desventajas: "No in seat TV!"

Ventajas: "Liked everything"

Ventajas: "Very pleasant staff"
Desventajas: "Inability to charge cell phone, poor location of TV, & inability to hear the music & movie well"

Ventajas: "Todo bien gracias."
Desventajas: "Esta bien."

Ventajas: "Not muchi"
Desventajas: "I ordered a gluten free dinner for my husband and even checked on I two days before and they didn’t have it. He basically had no dinner"

Ventajas: "Atento"
Desventajas: "Mala"

Desventajas: "No wifi"

Desventajas: "Waiting for the bathroom I overheard a flight attendant telling the other one that she "wished that when she grew old she wasn't so damn stupid like some of the passengers on this flight". She wasn't even trying to be silent, which I thought was a bit shameless on her part and mostly why I'm writing this review. (Maybe she wasn't smart enough to think some of us understood English?) Very unprofessional."

Ventajas: "Todavía estoy en Miami ????"

Desventajas: "I was expecting to fly British Airways but instead I was booked on a American Airlines which flew me on an old shitty airplane. Never again."

Desventajas: "The food had no taste and cold. The seats are not comfortable enough for a long trip."

Ventajas: "Pilots were excellent and flight crew was good."
Desventajas: "I signed up for a British Airways flight and American Airlines flew the route."

Ventajas: "The fact that there were recently released movies in the system."
Desventajas: "4 1/2 hr delay in out trip. Losing our connection and rude crew."

Desventajas: "HORRIBLE HORRIBLE HORRIBLE Ha sido sin duda uno de los peores vuelos de mi vida (y llevo volando casi cada semana desde hace más de 15 años). La experiencia ha sido la siguiente: El vuelo no se podía modificar. Antes incluso de volar, pasé horas al teléfono después de hacer la reserva cuando me di cuenta que era vuelo operado por AA, para intentar una modificación, pero no fue posible: iberia me remitía a la agencia, la agencia a Iberia, Iberia a AA y AA a Iberia. Un desastre. El cambio de vuelo no lo pude hacer. No se podía hacer check in ni upgrade. 1-2 días antes del vuelo, traté de hacer un upgrade a Business. Misma situación: me pasaron de unos a otros y al final me dijeron q esperara hasta día del vuelo para hacer un ¨same day upgrade¨ a business El día del vuelo, no pude hacer check in online en casa, ni en las máquinas del aeropuerto y estuve más de 40min para hacerlo en persona en el mostrador porque la agente de AA decía que el billete de Iberia le daba problemas y tuvo que "re-issue" un nuevo billete. (Siempre suelo tener este tipo de problemas) Traté de hacer upgrade de nuevo como me recomendaron por teléfono y no pude (y me refiero a upgrade pagando!), y eso que había 11 sitios libre en Business según la persona que me atendió, y q estaban ofreciendo upgrades con ofertas a los pasajeros. Pero al parecer con mi billete comprado a Iberia no podía hacer upgrade de pago con AA. Así que después de dar mil vueltas y llamar a todo el mundo desde el check in, por teléfono, a Iberia, a AA... no se pudo hacer, aunque me habían asegurado que podría hacerlo el día del vuelo. Tenía que volar en turista y el vuelo en turista estaba lleno porque, ni pagando la tarifa (ques estaba totalmente dispuesta a pagar), podían darme un biellete de business. Se retrasó. Después nos tuvieron 4H Y MEDIA DE RETRASO ESPERANDO EN EL AVIÓN SIN AIRE ACONDICIONADO Y SIN PODER SALIR Hemos llegado a Madrid a las 12.30pm en vez de las 8.30am. He perdido todas mis reuniones de la mañana, por supuesto estoy sin dormir porque no pude dormir casi nada en el avión volando en turista, y con el frío y demás, y estoy hasta enferma de las 4 horas sudando, seguidas de las 7 horas de frío invernal. Horribles condiciones del avión y de la experiencia. Azafatas MUY desagradables y maleducadas. El avión estaba sucio y no tenía enchufes (aunque en el ticket que compré especificaba que sí), así que no pude trabajar con mi ordenador ni cargar en teléfono. Cuando le pedí a la azafata que por favor me cargara mi teléfono o me diera un asiento donde pudiera cargarlo, me informó que no había enchufes (aunque por supuesto sé que los hay) y que "podía salirme del vuelo si quería". En general las azafatas eran MUY DESAGRADABLES con todos los pasajeros de turista (varias personas más se quejaron de su trato). No había enterntainment en el avión (no había pantallas individuales y las generales no funcionaban (al menos donde yo estaba, aunque si hubieran funcionado tampoco s veían y el sonido"

Ventajas: "Airline counter worker in Philadelphia reeassigned my seat twice so that I can get a window seat with no one next to me (thanks!). Tons of films on the free entrainment system."
Desventajas: "Someone attempted to claim the seat next to me and the flight attendant allowed him. Luckily he moved elsewhere after I objected. There were plenty of other empty seats."

Ventajas: "I liked evening meal!"
Desventajas: "Three hour wearher delay beyond airlines control. Crew and pilot handled well with safety number one priority. They communicated with us!"

Ventajas: "How expedite everything was and how helpful the aa personnel at the airport were. Flight attendants were efficient and friendly."

Ventajas: "flight attendants were great."
Desventajas: "The shared screens."

Desventajas: "Wifi was not working in the airplane unfortunately. You could connect to it but it was not working at all for anybody '"

Ventajas: "The crew was nice and helpful."
Desventajas: "It was 3 hours delayed and we ended up with an aircraft that was in the hanger. The economy seats were really tight, more suitable for a 2-3 hour domestic flight, not for a transoceanic 7 hour flight. I paid $81 for my seat since AA did not let me choose my seat. $81 for a seat that was really uncomfortable and with very limited leg room. I felt ripped off. There were common screens as entertainment instead of individual ones, very obsolete. This will be the last AA flight I will take."

Ventajas: "It was an ok airplane, entertainment system worked"
Desventajas: "The flight was delayed 2.15 hours and didn't even offered water or anything, after a while they said if we wanted we could go out of the plane... really bad!"

Ventajas: "El vuelo salió en hora e incluso llegó antes de lo esperado. La pantalla tenía películas muy novedosas."
Desventajas: "La comida cada vez sabe peor."

Desventajas: "Operated by American Airlines and the service was poor The air attendants just threw the food down and the flight was not even full Had to pay for drinks- never have to do this on British Airways. Not equal service considering they are partners"

Desventajas: "No personal entertainment systems. I ordered a low lactose meal and got yogurt which is high in lactose!"

Desventajas: "Fueron tres horas de vuelo muy aburridas"

Ventajas: "Pilot was good about keeping us informed regarding the delay in taking off. After boarding We were delayed 2 hours."
Desventajas: "Worst seat, legroom I've had in many years. Screens were few and too small and far away to be of any use."

Ventajas: "Personal simpático, entretenimiento excelente"
Desventajas: "Comida regular"

Ventajas: "Fluidez"
Desventajas: "Todo bien"

Desventajas: "Liked it all."

Ventajas: "Efficient, friendly and the entertainment on board is perfect."

Desventajas: "Don't have tv in seats hard to watching one tv"

Ventajas: "crew"
Desventajas: "was not allowed upgrade! I only tasted the food it was not eatable. I am 70 years old and id rater starve to death than eat that food and no food to buy!"

Ventajas: "Puntualidad"
Desventajas: "No tenía pantallas individuales"

Ventajas: "Comodidad y atencion del personal a bordo"
Desventajas: "Una silla de rueda que usa mi hija llego destrozada y dos maletas llegaron rotas. No hemos tenido una rapida atencion y respuesta de Avianca en Chile a nuestro reclamo."

Ventajas: "Nice crew and on time."
Desventajas: "Very old American Airlines plane, food never as good as Iberia. Not enough room for carry on. Entertainment system from 1960's"

Ventajas: "Yes"

Desventajas: "No dan absolutamente nada gratis durante el vuelo. Ni un poco de agua siquiera."

Ventajas: "Puntualidad cordialidad excelente todo la comida atencion etc"

Desventajas: "The only bad thing is that the checking at JFK was very long!!!!"

Ventajas: "Good movie selection"
Desventajas: "check-in very poor. Priority check-in was slower than the others. The attendant was unhelpful and had inaccurate information"

Ventajas: "Embarque rápido"
Desventajas: "Mucho frío"

Desventajas: "Muy tardado el check in"

Ventajas: "Nada es bueno pésimo servicio cuando hicieron la cancelación pésimo muy mal IBERIA me llevó una pésima imagen de su servicio y de ustedes"
Desventajas: "La cancelación del vuelo y tuvimos que viajar en avianca iberia todo lo que hizo fue enviar un correo lamentando la cancelación no la recomiendo por nada en el mundo, perdí 2 días de mi tour y quién responde nadie qué pésimo servicio NO LA RECOMIENDO POR NADA ES LA PEOR AEROLINEA"

Ventajas: "Venía con puestos vacíos y pude dormir acostada todo el viaje genial jajaj"
Desventajas: "Mmm no me dieron ni agua"

Ventajas: "Bueno"
Desventajas: "Bueno"

Ventajas: "Lie-flat seats were very comfortable. Flight was quite smooth. Left late but arrived on schedule. Wine was very good."
Desventajas: "Food was disappointing. IFE was so-so. Baggage handling was very slow on arrival."

Ventajas: "Lo mejor fue el espacio que tenía el asiento y además el excelente trato de la tripulación. Un gusto viajar con brussels airlines"
Desventajas: "No comments"

Desventajas: "Missed my connection because they weren't super clear about the gate and then just kept me on standby. Would have liked to have had some options, like actually booking my flight so maybe I could have explored Madrid on my 9 hour layover after missing my flight by 4 minutes. And then they kept me shuttling back and forth while doing this. I went through security 4 times."

Ventajas: "Good seat spacing"
Desventajas: "Customer service was a low priority"

Desventajas: "Retraso en embarque y desembarque. Fallo en sistema informatico que afectó a la asignación de los asientos del check-in. Cada uno se sentaba donde le venía en gana. Bastante desbaratado todo. El personal del embarque rozaba lo grosero con sus modales."

Ventajas: "Entretenimiento y la comida"
Desventajas: "La demora en el vuelo y la mala atención recibida por el personal del Call center"

Ventajas: "El proceso de embarque se llevó a cabo de manera rápida y organizada. La espera dentro del avión fue mínima antes de despegar. Salida a tiempo y llegada incluso antes de la hora programada. No siempre se pueden dar valoraciones tan positivas así que ahora me siento muy contento de poder hacerlo."

Ventajas: "personal bueno"
Desventajas: "asientos un poco pequenos , se equivocaron en la comida"

Ventajas: "El vuelo salió en hora y el espacio entre asientos en economy es muy bueno"
Desventajas: "La tripulación no es muy amable no atenta"

Ventajas: "I was in seat 38L and was very pleased to see that it reclined fully. I hope that is always the case as I will endeavor to book that seat regularly."

Desventajas: "Gate agents never seem to recognize how difficult it is to hear announcements when there are anout 100 people milling around the gate and chatting. Boarding announcements need to be loud, clear, and spoken slowly. Repetirion wouldn't hurt."

Ventajas: "Flight was on time. Pretty hassle free. Our flight wasn't completely full which helped. International flight so food was served as well as complimentary wine and beer. Would fly with them again."

Ventajas: "Food was good. Nice blanket and pillow."
Desventajas: "The flight attendants were rude. I read online that they were but tought it can't be that bad. In real life, I was amazed by their general disregard and apathy associated with their job and us flyers. It was worse than the reviews. I really felt like they hated Americans. One flight attendant rolled her eyes when asked for something, another snacked her lips. They really don't seem like they like their jobs or their customers. If that's the case, move on."

Ventajas: "the food and the entertaiment"
Desventajas: "long trip"

Ventajas: "Crew was nice enough."
Desventajas: "Boarding started very late and left airport late, somehow landed "on time" but without enough time or guidance to make connecting flight. Although arrived at gate before schedule flight time, were not allowed to board, missing the connecting flight and was then charged a ludicrous amount in fees. Will never travel again."

Ventajas: "New aircraft, comfortable seats, and the best of all a friendly and welcoming crew. Love Iberia!"

Ventajas: "Hacía tiempo que no volaba con Iberia y me bajaron las maletas a la bodega sin razón y sin darme una justificació y además con malas formas."
Desventajas: "Me bajaron las maletas a la bodega sin razón y sin darme una justificació y además con malas formas."

Ventajas: "El personal fue atento y llegamos antes de la hora"

Ventajas: "Puntualidad a la salida y a la llegada. Personal a bordo atento. Buen sistema de entretenimiento."
Desventajas: "Nadie, ni siquiera la tripulación de cabina, presta la debida atención a la señal de abrocharse los cinturones de seguridad en caso de turbulencia. Nadie pasó a dar un vistazo a nuestra sección antes del aterrizaje, mucha gente aterrizó con el asiento reclinado hacia atrás."

Ventajas: "En general bien"
Desventajas: "Para cuando WiFi"

Ventajas: "La puntualidad más de lo que esperábamos, la comida y el servicio en general."

Ventajas: "El personal atento"
Desventajas: "Tengo la impresión de que los asientos son cada vez más estrechos y para cuando WiFi o algún entretenimiento"

Ventajas: "regular, pero no nos dieron ni agua"

Ventajas: "Era un vuelo corto por lo que no da mucho tiempo de probar nada"
Desventajas: "Estrecho, mucho mas de lo que recordaba en iberia."

Ventajas: "So refreshing an experience after AA: Iberia's Airbus was clean, their staff efficient, and professional, and electronic updates were provided at every connection! WOW!"

Desventajas: "Asientos muy incómodos sin espacio, temperatura en el despegue (demasiado calor). Suciedad en el avion."

Ventajas: "Puntualidad."
Desventajas: "Tanto a la ida como a la vuelta mi equipaje de mano tuvo que ir en bodega porque no había sitio en cabina."

Ventajas: "Me gustó la rapidez del velo y sobretodo el precio del al económico. Por precios asi, viajaría sólo en avión"

Ventajas: "El vuelo salió a su hora y llegó antes de la hora."
Desventajas: "Hacia tiempo que no volaba con Iberia y me decidí a volar tras varios años sin hacerlo. Reconozco o que algo han mejorado, pero el servicio, comodidad y entretenimiento siguen siendo malos comparados con otras opciones."

Ventajas: "Business cómodo, buenos toiletries, buen vino."
Desventajas: "Seleccion de películas podría ser un poco más amplia."

Ventajas: "The flight attendants were so kind, the food was delicious, and the entertainment options were great!"

Desventajas: "It was cancelled"

Ventajas: "Nada."
Desventajas: "Todo"

Desventajas: "The air conditioning was not working correctly, they opened the door during boarding to allow for some relief. ??? It was just uncomfortable. Another thing which is terribly annoying is the touch screen entertainment on the back of the seat. Who in their right mind invented this? What happens when you have a inconsiderate person playing games behind you tapping your seat back like they are playing the xylophone? Ridiculous! People have lost their ability to be respectful, so please get rid of this and put the controls someplace else. This goes for all airlines. Thanks."

Ventajas: "No nos gusto nada.Terrible desorganizacion e inexistente atencion al cliente en Dublin y Madrid"
Desventajas: "No hubo personal que diera informacion veraz durante las 8 horas de retraso.No nos dieron de comer.No habia personal que hablara español.No habia donde poner una reclamacion al llegar a Barajas tuvimos que cambiar de terminal para presentar la queja y despues de una cola de 30 min nos dicen que rellenemos un formulario y que la reclamacion es a Iberia Express no a Iberia."

Ventajas: "Puntualidad amabilidad y limpieza"
Desventajas: "Nada de entretenimiento en el avión."

Desventajas: "Delayed flight. Misplaced luggage. Long lines. Poor staffing. Had to give up food vouchers for delayed flight given long lines just to pick up vouchers. Long lines due to poor staffing."

Desventajas: "Demora en salida y turbulencias"

Ventajas: "Excellent flight. Iberia had outstanding service"

Desventajas: "We took the red eye and there were children that would not stop screaming and crying. This was not your usual crying infant. These children were able to speak. The crew did nothing about it and let these children yell and scream as they played games on the provided tv. Most of the people on the flight were displeased by this family that made so much noise."

Ventajas: "El personal fue majo desde la facturación hasta los asistentes de vuelo, y el almuerzo estaba rico"
Desventajas: "Tardamos en salir casi 25 minutos por un problema con una pasajera,"

Ventajas: "Puntual, avión normal, te dan comida y bebida, calidad de avión pero ninguna otra compañía aérea de vuelos cortos lo hace. Personal amable y atento."

Ventajas: "Puntual, avión muy cómodo con más espacio dentro asientos que lo habitual, te dan comida y bebida, calidad de avión pero ninguna otra compañía aérea de vuelos cortos lo hace. Personal amable y atento."

Ventajas: "Personal atento más q en otras líneas aereas"
Desventajas: "Que con ustedes compre el boleto de avión y aunque quise x todos los medios pagar equipaje nunca lo logré y hasta q voy a tomar el avión me lo cobran y obviamente es muchísimo más caro."

Desventajas: "Retraso de dos horas y media en vuelo de una hora."

Ventajas: "La experiencia fue buena, elvuelo fue cómodo y la comida estuvo bien. Lo único negativo fue que el vuelo salió más de media hora tarde y tuvimos que esperar otra media hora ya en el avión para despegar."

Ventajas: "nothing."
Desventajas: "The flight was cancelled few hours before departure. I called the customer service and they a flight to Tel Aviv a day after with 3 stops. It was imposible to accept, so I've cancelled and bouhgt another ticket from other airline and ask for refund. Three months later I still waiting for the money. Not recommend at all TAP."

Ventajas: "Personal de TAP es de los mejores de la industria. Lo unico que salva la compañia."
Desventajas: "Comida en trayectos desde BRasil siempre es peor de lo normal en TAP. El avion era decrepito. La flota de TAP varia entre “destino:chatarra” y “recien renovado”. En este trayecto, suelen meter los primeros, habia paneles sueltos, baño del siglo pasado, etc."

Ventajas: "Comfortable chairs with foot support., friendly staff, good food and choice of entertainment."

Ventajas: "Buen piloto, cómodo avión y bocadillito en vuelo que estaba bueno"
Desventajas: "salimos con algo de retraso porque SE HABIAN DUPLICADO ASIENTOS!!!!! algo inconcebible. por suerto, habían plazas libres y por megafonía se las asignaron a los dudosos"

Ventajas: "son gente dedicada y muy pendientes de que tofos estenos a gusto.."

Desventajas: "Flight was canceled which was out of their control. Unfortunately, what wasn’t out of their control was the amount of people handling the rebooking. One person was handling alternate flights. I was the 6th person in line (which was the time equivalent of an hour and half wait. I missed all possible reroutes due to flights closing. The customer service of tap airlines is severely lacking"

Desventajas: "Crew was very sour faced, impolite and rude the whole time. Seats were way too packed"

Ventajas: "Aunque el vuelo despegó 45 minutos más tarde de lo previsto, el servicio en vuelo y la comodidad de las plazas son excelentes."

Desventajas: "Todo perfecto"

Ventajas: "was a direct flight"
Desventajas: "we were made to exit down a slepery stairs and pack ourselves like sadines on a bus to the terminal..not good!"

Ventajas: "The app allowed you to take your boarding pass very easy."
Desventajas: "8 kgs for the carry on luggage is too low, most of the airlines offer 10kg. I needed to check in my luggage with an extra charge of 35 €"

Ventajas: "Food was abundant and pretty good. I paid $91.95 US (think it was 75 euro) for the exit row and felt this was money well spent."
Desventajas: "They charged me $90 for my luggage. Several weeks or perhaps even months after I booked, I received an e-mail saying I had booked Super Cheap Economy or some such. It had a link to pay for 'additional services' but not luggage. At the time of booking, I checked and the price given was $35. So, I have protested the additional $55 with my CC company and will see what happens. BTW the luggage was not overweight. They turned off all the lights, including my personal reading lamp, so I could not read and had to just sit there doing nothing. That really blew big chunks. I only got two small glasses of wine."

Ventajas: "Viajando en ejecutiva tuvieron que llevarse maletas de bastantes personas y guardarlas en otro sitio. El asiento sin espacio también para dejar las cosas. Entretenimiento antiguo."

Ventajas: "Very good staff and decent food"
Desventajas: "Video in business was worse than my economy experiences 20 years ago!!!!"

Desventajas: "Pesimo, en ventana cuando había pagado para hacerlo en pasillo."

Desventajas: "La compañía me cobró 30 euros por tener la opción de elegir una asiento que jamas pude seleccionar, reclamé en el mostrador y me ignoraron sin tampoco dignarse a edplicar como podía reclamar. Además para llevar el carry on me exigieron 90 dolares extra. Pregunté si en mi billete podía facturar el carry on para evitar tener de llevarlo mientras hacia el cambio en Lisboa ya que era un stop over muy largo, en el momento de preguntar puse el carry on sobre en el checkin junto a la persona que me atendía. Me dijo que mi tarifa no incluia facturar una maleta, pero al ir al retirar el carry on me impidió cogerlo, me dijo que había detectado que pesaba 10 kilos (superior a 8 kilos) y que no podía llevarlo en mano, que debía facturar y por ello me cobraba 90 dolares... le comenté que a nadie se le pesa al carry on y otra vez me ignoró. Dijo que era su obligación cobrarme, y no hubo manera. Insistí que estaba indignado por haber pagado 30 euros por un asiento que no pude seleccionar y no me devolvían dicho importe, y que ahora además me cobraba 90 dolares más. Pedi poder hacer una reclamación y me dijo que no molestara más que había mucha gente esperando y me adviertió que iba a avisar a seguridad si no le dejaba atender al siguiente... Tuve de pagar otra vez, callar y además viajar sin poder hacerlo junto a pasillo que es donde siempre quiero viajar."

Ventajas: "Snack gratis y atención buena y amable"
Desventajas: "Tardo un poco en salir"

Desventajas: "Outdated movies"

Ventajas: "The extra room and comfort the business class provides"
Desventajas: "The business class cabins are not up-to-date and state of the art. The seats are not comfortable. On my outbound flight, the seat did not fully lay flat. The electrical outlet was old and worn out and ended up not charging my devices because it was too loose. They need to install USB outlets like everybody else. Needs more luxury like others in business class"

Ventajas: "El personal fue muy atento, aviones nuevos sillas cómodas"
Desventajas: "Salimos 20 minutos tarde y compre un pase a la sala de espera que al llegar estaba cerrada por remodelación qué rabia"

Ventajas: "Ability to see a bit of Lisbon on the way"
Desventajas: "Baggage charges that were not shown anywhere on the website. A nasty surprise when we checked luggage. Lost wallet on plane and customer service was unhelpful."

Ventajas: "puntuales, atentos, ordenados,"
Desventajas: "al comprar no me dijeron como adevrtencia que estaba comprando un vuelo con restricciones, de haber conocido este detalle no hubiese tomado este tipo de boleto porque llevaba dos maletas que tuve que facturar pocos dias antes de mi viaje. intente comunciarme via telefonica con la central (telefono de usa) y nunca logre comunicarme tarde mas de 30 min esperando y no pude hacer upgrade de mi boleto. mejorar comida en este tipo de vuelos y no me gustó qe tuve que enviar mi equipaje de mano por cabina, debido a que habia mucho peso, según la información del persona a cargo del abordaje."

Ventajas: "la atenciòn de las azafatas, la puntualidad, la comida en los vuelos largos"
Desventajas: "al comprar no me dijeron como adevrtencia que estaba comprando un vuelo con restricciones, de haber conocido este detalle no hubiese tomado este tipo de boleto porque llevaba dos maletas que tuve que facturar pocos dias antes de mi viaje. intente comunciarme via telefonica con la central (telefono de usa) y nunca logre comunicarme tarde mas de 30 min esperando y no pude hacer upgrade de mi boleto."

Ventajas: "Crew"
Desventajas: "Staff at the check-in and boarding."

Ventajas: "On time"
Desventajas: "Been charged for a baggage fee even if I shown the crew that it was written FREE on my confirmation email. I shouldn't had to pay for your illegal (wrong information) email and miscommunication. It costed me 2 times $45 for it"

Desventajas: "Booked my flight in January to ensure good seating for my family. Checked in day before departure and all my seats were changed. Also on my return flight. No notifications. We ended up all the way in the rear of the aircraft. Totally unexceptable"

Ventajas: "The punctuality"
Desventajas: "The airplane was small for a 8-9 hours trip, the seat were super small, I'm not a big person and I was very uncomfortable in them, the crew wasn't very nice, the food was a mess the girl next to me was a vegan and they give her a cheese sandwich, entertainment didn't work well there were only 4 channels, comparing to AirEuropa very mediocre and awfull airplane, really I'm from Venezuela and even there the airplanes are better, not worthy the 600$ one way ticket I got."

Ventajas: "Boarding was excellent. Flight was relatively smooth."
Desventajas: "Seats in economy were uncomfortable. Food was fair, at best. Wine was offered with dinner(a plus) but only once."

Ventajas: "Food was excellent, and the cabin crew extremely nice and attentive. Amenities kit was adorable too!"
Desventajas: "We were in first class, and no On Demand IFE!!! You do have a personal screen in the seatback, but they only play continual loop movies. For us, we started with one movie, but then due to technical difficulties, the crew had to reboot the entire system. So once it was back up and running, they switched the movie. And even that one didn't play through....apparently, at some point they determine its "bedtime" and turn off the IFE!! Crazy in this day and age!!! Also, the plane is old and REALLY worn. Lots of dirt, tired seats, yucky bathrooms, etc. This plane needs an overhaul!! No storage anywhere in the seats either, which was shocking. And the angle lay flat seats are certainly fantastic in comparison to Coach seats, but still hard to sleep and get comfortable."

Ventajas: "Everything was mediocre,"
Desventajas: "Seats were too narrow,very little leg room,poor choices in entertainment"

Desventajas: "I got food poisoning from the dinner that was served. The crew was very helpful though"

Ventajas: "El personal fue maravilloso y muy amable"
Desventajas: "Tardamos en embarcar y en despegar"

Ventajas: "The crew was fantastic."
Desventajas: "No leg room. The worst I have ever experienced and for a seven hour flight, it was unacceptable."

Ventajas: "Smooth flight and landing!!"

Desventajas: "No water, but it's a short flight so they probably just didn't have time."

Ventajas: "Good crew, ok seats(economy), good tv."
Desventajas: "Food was, well airline food, better than you find on domestic flights."

Ventajas: "on time clean plane price"
Desventajas: "flight attendant not super friendly older plane thus enttainement outdated"

Ventajas: "Nice crow"
Desventajas: "We spent about a half hour waiting to take off"

Desventajas: "I'm vegetarian and I can't chose the option when I made the checkin"

Desventajas: "El ruido de las helices y el tener que hacer el acceso al avión por una pequeña escalerilla, que llevando equipaje de mano es muy engorroso"

Ventajas: "I only liked the price of the fare....everything else matched the price of the fare. Cheap and bad."
Desventajas: "First of all I fly all the time at least once a week. This is my first time experiencing roaches on an aircraft!. I tried calling someone but I was looked at and ignored because I wanted to ask top change seats. I didnt want to cause a scene and affect the airlines reputation with people freaking out or feeling uncomfortable so I just moved to another aisle. Service very mediocre and plane was old."

Ventajas: "The extra leg room in economy. The excellent typical but gourmet Portuguese food, especially the 2 appetizers plus main course."

Ventajas: "I liked the service from the staff. Food was good. Movies were dubbed in different languages."

Ventajas: "Staff, online check in, plane, in flight soft drink"
Desventajas: "Small delay, (about 10 minutes), but this happens"