Encuentra vuelos baratos de Europa a Massachusetts

Ventajas: "The crew"
Desventajas: "The screen"

Ventajas: "Courteous and attentive crew from baggage check in thru baggage claim."

Ventajas: "Crew was generally nice and caring."
Desventajas: "Of course coach seat was not super comfortable. And speaker and screen at my seat did not work."

Ventajas: "Crew was super helpful and kind. Pesto pasta was the best airplane food I’ve ever had in coach."

Desventajas: "There was a medical issue and Virgin Atlantic refused to accept the ticket code - for any price - toward a new ticket. I paid for a new ticket and took another airline."

Ventajas: "Crew was attentive."
Desventajas: "Tiny, uncomfortable seats with warn cushions."

Desventajas: "My tv screen could not show the movies"

Ventajas: "The crew were really nice and seemed to genuinely care about the passengers, were approachable and were very happy to chat with passengers and help them out."
Desventajas: "The food options always seem to run out by the back of the plane and this time didn't match the menu they gave me at the start of the flight, not that I minded because the option I was given was pretty tasty."

Desventajas: "My bag was damaged in transit"

Ventajas: "Good collection of movies"
Desventajas: "To pay for luggage for international flights while on their website it says i dont have to pay if im going to South Africa. The food was not so great."

Ventajas: "modern comfortable plane, in flight entertainment was good, service was outstanding."
Desventajas: "food was meh at best, seats in economy are tight and there is no legroom"

Desventajas: "Seatback TV is of the worst quality among airlines. They really need to upgrade those. They don’t nearly give enough beverage and water. The gate wasn’t announced till last minute. There was no group priorities when boarding. Process was chaotic. Food was meh. No internet."

Ventajas: "Nothing"
Desventajas: "Arrived 1:10 min begore departure. Customer service reps quoted me with No Show. When asked they have no courtesy to answer. Both the rep over the phone and the rep at the airport were horrible. Did I say I was traveling business class? You could imagine the economy"

Ventajas: "Staff were excellent and very friendly, service was great, and the entertainment on board was very good."
Desventajas: "We were waiting in our seats for about an hour before take off due to a need to de-ice the plane due to snowy weather. I think everyone would have been more comfortable in the waiting area while this happened, or at least given the option to do so."

Ventajas: "Good Service. Great attitude of flight attendants..early arrival. smooth flight."
Desventajas: "despite purchasing 'extra legroom' seats, it was still very, very crowded and tight."

Desventajas: "We haven’t possiblyty to check in online. Crew smell was terrible, ladies used some perfume, some people was allergic to it"

Ventajas: "Cool flight, mainly because it was empty. Good food"
Desventajas: "Seats weren't that comfortable. Entertainment sucked because the screen functions were terrible, very difficult"

Ventajas: "Todo"

Ventajas: "The crew was excellent. Flight was quite comfortable. Nice attention to service"
Desventajas: "I would have appreciated another round of hot drinks."

Desventajas: "We were told over the phone that we could bring our kayaks with us to Africa but the airport staff denied not only our kayaks, but also our paddles which were in a standard ski bag. Their excuse was that both the kayaks and paddle bags were 2 inches too long. .. TWO INCHES!!!!!! We had record of the person we talked to and the time and date, but none of that seemed to matter. It caused A HUGE INCONVENIENCE for us since we are in Zambia for 6 weeks without our gear to paddle one of the most challenging rivers in the world... the Zambezi. Now we are constantly trying to acquire the proper equipment with very little success. We run a nonprofit called the Montana Kayak Academy which provides free whitewater instruction to youth between 8 &18 yrs old and we will be sure to tell everyone we know to NOT TRAVEL WITH EITHER VIRGIN ATLANTIC OR BRITISH AIRWAYS.... EVER!!! VERY DISAPPOINTED! !!!!!!!!!!!!!!!!!"

Ventajas: "Did not take the flight in the end"
Desventajas: "My first leg flight was delayed and I booked through kayak on two different airlines and the first airline did not communicate with the second airline so 5 passengers ran to make the change and arrived 1 min after the jetbridge to get on the plane was pulled away. It was incredible frustrating and could have very easily been avoided with communication from the airlines"

Desventajas: "My headphones and those of my neighbors did not work."

Ventajas: "The movie selections and comfortable headsets made it possible to watch three movies uninterrupted. The food selections were well prepared. Flight attendants were helpful and efficient."
Desventajas: "Boarding is always a bit of chaos when our seats are right in the back. People further up insist on boarding early and block the aisles in the process. Multiple levels of passport control and baggage checkout are chaotic, but that's for most all flights coming into USA? VIrgin/Delta handled it well enough. By the time we got through passport control in Boston ur bags were waiting and we had no problems at all."

Ventajas: "I liked everything, which is very uncharacteristic :)) At least compared to the big American carriers or the national European ones, VA is a gen - esthetically for sure. Clean, comfy, stylish! Will be my choice from now on."

Desventajas: "Seats need more padding"

Ventajas: "The whole flight was great quick boarding, lots of leg room, good entertainment, a USB charge port, good lighting, and the crew was very nice and helpful. I enjoyed the flight and would like to fly Virgin Atlantic more. Finally, you are the 3rd best flight, I have ever take, and the 2nd best airline I've been on. Flew Business Class on Swiss Air once to Geneva (#1) and all the flights I have had with Porter Air are comparable to your airline, but the free cookies and beverages at Porter's terminal in Toronto wonderful."
Desventajas: "A couple things went wrong on this trip, my checked luggage got misplaced for a day, and a nice women in baggage claim told me what was happening and a nice man handled my claim and my bag has now been returned to me. The bigger thing is my flight bas delayed taking off by 3 hours. Let me start that I would rather have a part replaced on the runway then not, safety is paramount. The fact is my flight took off 3 hours late from London (VS11), and got to my destination (BOS) 2.5 hours late. Kudos to the flight crew for getting me to my destination faster by gaining a little time. Plus, since BOSTON was my final destination it was all fine this time. But if I had had to get home to the elder person I take care of or my teenager it would been a problem. Again, I'm annoyed, but I do understand the reasons and they are valid and preferred. I have heard that airlines to keep their flight rating high, wait for planes to leave the gate on time and then do repairs on the tarmac. If this is still a SOP for airlines you should change the way the statistics are collected and figure out a way of not perpetuating this type of disincentive. This is just hypothesis on my part, and my whole trip had little negatives."

Ventajas: "Seat Legroom Comfort Food Service Crew ... amazing!!!"
Desventajas: "Price?"

Desventajas: "the seats are not as comfortable as those on new planes"

Desventajas: "I found the seats on this Virgin Atlantic A340 flight from LHR (London Heathrow) to LAX (Los Angeles), an eleven hour flight, to be unacceptable. The seats were very crowded. I am six feet tall, and was very uncomfortable all during the flight. I could not sit with my knees together. I had to spread my knees to sit comfortably. Holding that position for eleven hours was very uncomfortable. Anyone taller than me would have even more trouble. Also, every seat has a very large box underneath, I presume for the audio/video system. This is a terrible location. There is very little room to stow anything. But much worse, I couldn't straighten my right leg. All-in-all, I found the seat situation totally unacceptable. I will likely never fly Virgin Atlantic again because of this."

Ventajas: "Great food/service/options, nice crew, on-time/early"
Desventajas: "Entertainment system is quite aged, but selections were OK"

Ventajas: "Major issue: No information in advance of problems associated with transfer at Heathrow that required going from Terminal 5 to Terminal 3-- requireing a lot of walking, stress, time and security checks."

Ventajas: "I've been flying with Virgin Atlantic from the states to London on multiple occasions. It's an excellent airline with respectful and attentive cabin crew, food is delicious with variety of choices, comfort is quite good, In addition, I admire the touching gesture of Virgin Atlantic with their support for children around the world. Top class!"
Desventajas: "A bit better options with movies and music in the entertainment department."

Ventajas: "The veg meal - paneer, rice, lentils - was absolutely delicious. In fact, all of the food was great."
Desventajas: "Slight problem with the movie viewing - the screen kept going blank every minute or two throughout, and had to be touched to restart. Only on the films, though; the TV episodes were fine."

Desventajas: "Very uncomfortable seats, food was bad"

Ventajas: "The crew was very good with the passengers and attentive"
Desventajas: "The leg space is very tight, it was very hard to sit specially for longer flights it's not that comfortable"

Ventajas: "the food was decent"
Desventajas: "the crew was rude, the bathrooms were not clean"

Ventajas: "Virgin always provides the best, friendliest, coolest service!"
Desventajas: "The food is pretty low quality, but I understand the logistics constraints of feeding many people in a small space without kitchen facilities! Also the wine choices are superior to other airlines and I look forward to that. I normally plan ahead and bring my own meals whenever traveling by air."

Ventajas: "free wine, good food, and friendly cabin crew? what more could you want? oh, a good variety of entertainment. I watched two documentaries and "The Lobster" a great choice, never would have seen it otherwise."
Desventajas: "The seat cushions are really hard and not very comfortable to sit on for a long flight. If you could get a higher density foam that would be great. my bum was a bit sore/uncomfortable."

Ventajas: "Great service, comfortable and punctual"

Desventajas: "45 minute delay on runway after landing was very very frustrating."

Ventajas: "The staff was nice. Boarding was quick and easy. Flight left on time and arrived early. Although the entertainment system had many options, going through lists and playing games required a lot of tapping, and in some cases pushing to make the system work. I felt like I had a woodpecker sitting behind me pushing on my head non-stop for over two hours. I was starting to go insane! Besides, it was so loud near the back of the plane that I couldn't hear anything through my cheap headphones."
Desventajas: "We could not eat any of the food. My son, my husband and I do not eat and/or are allergic to gluten, dairy, corn, soy and other food additives - as I mentioned above. Please have an option of food not swimming in sauces or cheeses. Plain organic chicken breast with steamed rice pilaf and steamed carrots would be nice. Maybe some steamed red potatoes and a piece of steak. An organic green apple for dessert. Forget the gluten, dairy, sugar or sauces that ruin a perfectly good ham or chicken and lettuce, tomato wrap! Or a salad swimming in dressing. We need to eat protein, not gluten for breakfast. Why not a hard boiled head!"

Ventajas: "Staff were friendly and flight was clean. Lots of movies to watch."
Desventajas: "The seats gets smaller each year. For a seven hour flight, the seats are very uncomfortable, no space to move. The flight with the hand held remote control TV had poor visual quality. It was hard to watch movies with dark background."

Ventajas: "More leg room space in the economy space"
Desventajas: "I'm over 6 feet tall so the seat in the economy class I felt really uncomfortable."

Ventajas: "Friendly service. Safe, on time flight."
Desventajas: "Chicken lunch was just so-so."

Ventajas: "Nothing"
Desventajas: "The food I had food poisoning"

Ventajas: "Everything was great though navigating through the inflight entertainment could have been easier..."

Ventajas: "Good service, comfortable seats and quick flight, great combination for a long trip."

Ventajas: "Food, crew, entertainment, captain announcements."

Ventajas: "Na"
Desventajas: "Na"

Desventajas: "Es y sera la mejor aerolinea en la que e viajado. Sin lugar a duda de hoy en adelante siempre buscare esta para viajar. Gracias"

Desventajas: "Me dejan sin palabras es una mala malicima experiencia con esta aerolínea quise cancelar mi vuelo y nadie se hizo responsable ni no tienen ningún numero de teléfono donde comunicarce el cliente que pena"

Desventajas: "This flight was probably great but I was not on it"

Desventajas: "Variedades de esna y jugos"

Desventajas: "Dar almohadas"

Ventajas: "The food and drinks were so lovely, it felt like I was in first class rather than the cheapest economy seat. Great entertainment selection and comfortable seat that let me sleep well."

Ventajas: "Lo rápido k viaje y el excelente servicio gracias"

Ventajas: "Nada."
Desventajas: "Puntualidad y responsabilidad"

Ventajas: "Puntualidad y gran actitud de apoyo en atención en aeropuerto de Quito"

Ventajas: "Me gustó la comida y la calidad del servicio"
Desventajas: "estuvo en general muy buen servicio. Hacia mucho frío y la comodidad no fue la mejor en cuanto al momento de dormir"

Ventajas: "Muy puntuales."
Desventajas: "Mi asiento fue el último y no se me permitió tener otra opción."

Ventajas: "La atención del personal"
Desventajas: "Todo wstuv6muy b Todos los servicios fueron excelente,"

Ventajas: "Muy puntual"
Desventajas: "En tierra en NY, muevan más autobuses."

Ventajas: "The crew was good. Now fast but good."
Desventajas: "The food was pretty basic."

Ventajas: "La tripulación muy bien."
Desventajas: "El personal del aeropuerto pésimo, te hablan de la peor manera. El vuelo de Atlanta a Costa Rica se canceló y simplemente dijeron mañana sale a las 7am y no hay hotel ni cena, tratan a los turistas como perros."

Ventajas: "Ante los problemas dieron respiesta"
Desventajas: "Nada"

Ventajas: "Vuelo salió a tiempo"
Desventajas: "Que avisen antes que el vuelo fue operado por otra aerolínea , no fue delta."

Desventajas: "Todo perfecto"

Desventajas: "Todo perfecto"

Ventajas: "individual TVs"
Desventajas: "it would be great if you could not use all those one-use plastic cups. waste is a real issue in the US and the solution is using re-usable items like washable cups. Unboarding was a nightmare and it started to get really hot waiting to get off."

Desventajas: "Por poco pierdo la conexión."

Ventajas: "El sistema de entretenimiento, las almohadas y cobija"
Desventajas: "La comida"

Ventajas: "El vuelo fue de delta pero estaba operado por Aeroméxico. El personal de ambas líneas muy grosero. En especial una señorita de Aeroméxico llamada Yadira Díaz que tenía un distintivo de entrevistador literalmente me dijo que le hiciera como quisiera que ella no me iba a atender."
Desventajas: "Ambas aerolíneas (Delta y Aeroméxico) tienen que capacitar a su personal"

Ventajas: "Tripulación Excelente atención."

Desventajas: "Desastrosa atencion y asiento. Solicite que me den uno junto a mi esposa y me cambiaron a otro al fondo de tamanio menor que el usual y al lado una persona obesa que ocupaba la mitad de ese asiento. La persona que recibio nuestro equipaje nos hizo cambiar cosas de las maletas por un exceso de 0,5 kg"

Ventajas: "Todo normal."
Desventajas: "Fue un vuelo casi low cost, muy miserable los aperitivos, y ni siquiera se tomaron la molestia de entregarme un auricular a pesar se haberlo pedido. Un vuelo de cuatro horas muy aburrido."

Ventajas: "La tripulacion bien. El espacio reducido."
Desventajas: "Mal señalizado el abordaje en ezeiza, teniendo pantallas que todos podemos mirar, en lugar de anunciar por las mismas el orden de ingreso, no, andaban con cartelitos de carton que apenas se veían y una señora diciendo donde era cada fila, un desastre."

Ventajas: "Pantallas con peliculas"
Desventajas: "Asientos hiper pequeños, muy incomodo!"

Desventajas: "No es lo que compré. Asientos pesadísimos uno del otro, casi sin espacio para piernas. Cuberteria y platería de plástico, nunca entregaron los accesorios Tumi, las mantas NO son las anunciadas. En fin, un engaño."

Ventajas: "La puntualidad"
Desventajas: "Se perdió tiempo acomodando los equipajes, que los pasajeros entren al avión con menis maletas."

Ventajas: "Eficiente abordaje, vuelo a tiempo, servicios de avión muy Modernos"

Ventajas: "La puntualidad excelente"
Desventajas: "Me rompieron el equipaje de correa"

Ventajas: "La comida a bordo es de lo mejor y su asiento de cama plana es ideal para descansar durante el vuelo. Pude ver una muy buena película mientras cenaba."
Desventajas: "Nada"

Ventajas: "El servicio a bordo es excelente y los agentes en sala siempre estuvieron pendientes de mis necesidades. Me permitieron abordar antes ya que tengo una cirugía reciente."
Desventajas: "Nada."

Ventajas: "Todo"

Ventajas: "Todo a tiempo y los aviones de Delta muy cómodos. Lo mejor INTERNET gratis para whats app."

Desventajas: "Dripped on!!!!!!"

Ventajas: "Flight itself uneventful"
Desventajas: "Lateness"

Ventajas: "Crew was courteous, I asked for a blanket and a banana (I saw some being passed to delta select (?) passengers), and got both, no one snapped at me like on an earlier flight.5"
Desventajas: "The flight was 3.5 hrs late. (Had it been on time, I would have missed it entirely though because Atlanta airport passport control was complete chaos, I heard the airport wa closed earlier for weather related reasons). Enough said."

Ventajas: "El avión salió a la hora y llegamos 20 min antes de lo previsto"
Desventajas: "Pasaron laa azafatas 1 vez (vuelo de 2 horas), y aunque había wifi a bordo, era muy malo."

Ventajas: "On time, staff, and overall service"
Desventajas: "No complaints"

Ventajas: "La atención del personal fue muy buena."
Desventajas: "El vuelo se retraso 1 hora y la comida estuvo horrible."

Ventajas: "Awesome customer service"
Desventajas: "No complaints"

Ventajas: "Great friendly crew. Great entertainment with movies on a short narrow body flight!"
Desventajas: "Boarding and disembarking was again slow. Must be a cultural thing as each flight in the US seems to be like this as people take ages to get their bags organised on arrival. Chaotic boarding is compounded by the back of the plane boarding last.... everywhere else in the world loads everyone together or does the back of the plane first and it's much quicker!"

Ventajas: "El abordaje muy rápido sencillo, todos los pilotos de delta siempre salen a recibir a sus pasajeros."
Desventajas: "Pasó exactamente lo mismo que en el vuelo anterior una persona ya estaba sentada en mi lugar y en esta ocasión traté de decirle, pero la pasajera me ignoró o no me entendía"

Ventajas: "La atención fue muy buena, los asientos son muy cómodos el servicio de entretenimiento, cuentan con una entrada de audífonos y salida usb para cargar tu teléfono mientras viajas.el wifi en la nave son un plus."
Desventajas: "Pague un upgrade a un mejor lugar y Mi asiento se regresaba a la posición original solo el cual tenía que que estar acomodándolo , a pesar de que el personal me comentó que era una nave nueva."

Desventajas: "Seat did not recline."

Ventajas: "Equipment was nice and well maintained. Seats are comfortable for coach. Video at each seat. Friendly staff."

Desventajas: "Bueno"

Ventajas: "Great experience, the service was the best part."

Desventajas: "Todo muy bien"

Desventajas: "El sistema de entretenimiento es viejo del 747 no funciona. La variedad de películas es muy pobre, comparado con otras aerolíneas. También la comida fue mediocre a mala."

Ventajas: "La atención en todo Momento muy buena no tengo queja de todo, todo el personal muy amables el avión limpio, mi maleta no estaba maltratada"

Desventajas: "El "sandwich" de siempre, literalmente."

Ventajas: "La responsabilidad en los horarios de partida."
Desventajas: "La tripulación solo habla idioma alemán o Ingles. Se podría capacitar al personal en idioma español también."

Ventajas: "Puntualidad"
Desventajas: "El snack"

Ventajas: "Se demoró más de 2 hrs y perdí la conexión trasncontinental. El servicio lo dió otra aerolínea pequeña, asociada a Lufthansa y nunca nos dijeron, buscamos el vuelo en pantallas por Lufthansa y nunca se anunció que era por la otra línea casi perdemos ese vuelo por cero atención o información"
Desventajas: "Avisar cuando sea operado el vuelo por otra aerolinea. Ser puntuales por las conexiones."

Ventajas: "La atencion del personal"
Desventajas: "Al hacer el check in, la forma de distribución de la página es diferente a la del avien en que nos enviaron y me dieron otros asientos diferentes de como los había solicitado"

Ventajas: "La tripulación fue muy atenta!!"
Desventajas: "Todo estuvo muy bien"

Ventajas: "Son mil veces mejores que united"
Desventajas: "Su comunicación en cabina"

Ventajas: "United es pésimo. No lo vuelvo a usar"
Desventajas: "United no tiene procesos y. nos tuvieron con el Vuelo atrasado. Cambiando puertas y el avión lo cambiaron. Luego el Siguiente nos regredaron a media hora de vuelo. Finalmente nos mandaron a un hotel. Al día siguiente el vuelo salió atrasado y hubo nuevamente incertidumbre con las puertas de salida"

Ventajas: "nada"
Desventajas: "todo"

Ventajas: "La tripulación muy bien, pero hubo una falla en el sistema de aire acondicionado y empezö a oler a quemaso y salir humo... fue una negligencia seguir volando asi con ese problema, tuvimos que haber parado en el.aeropuerto mas cercano... nos pusieron en riesgo a todos..."
Desventajas: "Las bebidas en el vuelo y el abordaje tan lento."

Ventajas: "Me encanta el aeropuerto de Munich , de oos mejores del mundo"

Ventajas: "all ok"
Desventajas: "all ok"

Ventajas: "all ok"
Desventajas: "all ok"

Ventajas: "Hay que mejorar los asientos para el área económica en estos largos viajes...el resto excelente"

Desventajas: "Asientos demasiado estrechos para un vuelo de 10 horas."

Ventajas: "Muy amables todo el personal, counter, sala de embarque y avión"
Desventajas: "Fuen un 340.. Parecen insuficientes los baños para un vuelo largo"

Ventajas: "El entretenimiento de la aeronave"
Desventajas: "No todo el personal es cálido"

Desventajas: "Teníamos una escala y como el primer vuelo se atrasó, las valijas nos fueron al destino y llegamos sin equipaje!"

Ventajas: "Me gustó que es una aerolínea que pone atención a los detalles, que trata a sus pasajeros con mucho respeto sin importar su procedencia. Por lo tanto es una aerolínea en la que se puede confiar. El personal siempre es muy amable y presto a colaborar."
Desventajas: "Se puede mejorar un poco el Menu :) tal vez variar lo un poco y el café."

Ventajas: "era un avión muy pequeño, no se podía esperar mucha comodidad y era un vuelo corto, no hay mucho que decir"

Ventajas: "La tripulación era muy amigable."
Desventajas: "Abordamos con más de una hora de retraso."

Ventajas: "La facilidad de conexión en franckurt"
Desventajas: "La comida no era tan rica"

Ventajas: "El vuelo salió en hora"

Ventajas: "La atención de las azafatas!"

Ventajas: "Buena calidad del aeropuerto, avión, trato y personal."

Desventajas: "Muy corta transferencia entre el vuelo Mexico - Munich y el vuelo Munich ademas de que el vuelo Mexico - Munich salio con 20 minutos de retraso, el personal de lufthansa no me ayudo a facilitar mi movimiento a traves del aeropuerto."

Ventajas: "Que la empresa se haya hecho cargo de nosotros y no se desentendió"
Desventajas: "Que mi valija se haya quedado en Frankfurt y aún no ha llegado"

Ventajas: "La seguridad hacia el personal y a los pasajeros, que me asegura la calidad"
Desventajas: "Que, dado que me reprogramaron el viaje por otra empresa, mi valija no fue cargada a ese avión. La estoy esperando"

Ventajas: "La comida, el Avon nuevo, Los baños"
Desventajas: "El espacio"

Ventajas: "El servicio del personal"
Desventajas: "No tiene ningún entretenimiento a bordo"

Ventajas: "El vuelo fue muy calmado, excelente atención"
Desventajas: "Por ser alto el espacio de las sillas dificulta la comodidad en un viaje"

Ventajas: "Todo muy bien"

Ventajas: "The time between flights was perfect. Allows you to go from one plane to the other. Go through immigration and arrive with enough time without running from one place to the other."
Desventajas: "It takes them quite a bit to deliver all meals, but because there were few cabin crew members. They do a great effort and do it really well."

Ventajas: "personal muy profesional"

Ventajas: "Una vez más Lufthansa demuestra ser la apuesta segura."

Ventajas: "Todo rápido y cómodo"
Desventajas: "La comida no era excelente."

Ventajas: "En general me encanto todo, desde el despegue y aterrizaje Ya que se nota el profesionalismo de su personal, la atención súper amable, la comida deli, puntuales organizandos"
Desventajas: "Vi dificultad para otras personas en acomodar su equipaje pero es un tema de que la gente no sabe organizar sus maletas en las cabinas del avión"

Ventajas: "Todo bien, los asientos, muy cómodos para lo que es habitual"

Ventajas: "Todo fue bien, horario cumplido, embarque correcto"
Desventajas: "Los asientos deberían de poder reclinarse algo más"

Ventajas: "De nuevo el vuelo, aunque con unos minutos de retraso, bien"
Desventajas: "El picoteo que dan es demasiado salado así como picante"

Ventajas: "Trato amable y constantemente ofrecen bebidas."
Desventajas: "Son tan light con las bebidas que el tipo de al lado seguía pidiendo alcohol y no le ponían un alto, era muy imprudente, molestaba a los pasajeros de al lado y de adelante. Creo que ahí las sobrecargos debieron ponerle un alto en lugar de seguir sirviendole."

Ventajas: "cena, bisiness"
Desventajas: "A few things maybe because it was my first trip in your airline and business"

Ventajas: "El personal muy atento, las comidas ricas y completas, el regreso solo hubo 2 a diferencia de las 3 del vuelo de ida."
Desventajas: "Los asientos muy poco reclinables, casi imposible dormir en ellos a menos que tengas muy buen sueño."

Ventajas: "Attends were good."
Desventajas: "Jain meal is not available which is available in all the flights like Emirates, United airlines, Turkish airlines etc"

Desventajas: "The seat-back screens were very annoying and not very responsive."

Desventajas: "The vegan meal. No airline appears to know how to make a healthy and tasty meal."

Desventajas: "viewing programs was not user friendly and slow (touch screen) other airlines have done a better job on the user interface of the entertainment system"

Desventajas: "Comfort mostly"

Ventajas: "Very smooth boarding on both flights, a smooth transfer between flights, and comfortable seats (especially nice flexible headrest on longhaul flight). Very friendly and helpful crew."
Desventajas: "Movies available weren't to my taste, which isn't important anyway."

Ventajas: "Nice flight attendants,"
Desventajas: "Timeliness"

Ventajas: "Nothing."
Desventajas: "They lost our bags, twice! We had 4 pieces of luggage that were checked together. They flew out of the same airport we did. They lost 3 out of the 4 bags, but assured me all 3 were on the very next flight. The next flight came in but only 2 more had been put on that flight. Still waiting on 4th..."

Desventajas: "Mucho calor, mejorar el aire acondicionado al abordar"

Ventajas: "I was able to get good seats, front of the plane. 3rd row for all my flights. pretty decent leg room"
Desventajas: "flight was delayed, 2nd Austtian flight delayed in the same day"

Ventajas: "Flight was relatively empty today, therefore boarding was smooth and easy. I had a row to myself.. Smoothest landing ever... just a lucky day"

Ventajas: "Clean aircraft, polite crew."
Desventajas: "1. Check-In , Check-In , check-In .. automated much more time consuming and probably costly. 2. Delayed flight (as usual) .. 6.am D.T. should either mean 6.00 or 6.05 or 6.10 ... but not 6.30. 3. Very tight connection flights in Vienna, so a slight delay could mean missed connection. 4. Food"

Desventajas: "The crew dropped the bottle to the head of my son."

Ventajas: "La puntualidad"
Desventajas: "No habia ningún entretenimiento"

Ventajas: "Seats more comfortable."
Desventajas: "Flight left late. Unboarding took a long time. Didn't hold connecting flight, missed it. Now on 5 hr wait and may miss airport transit."

Ventajas: "El muchacho se nos hizo el checking fue sumamente amable."

Ventajas: "Servicio de azafatas y limpieza del avion"
Desventajas: "Aterrizaje del piloto"

Ventajas: "There werecseats available at gate area to wabit for plane."
Desventajas: "Airport overcrowded, checkin at Austrian Airlines horrible - one agent quoated 117 Euro for oversize suitcase when fee was actually 50 Euro. (Note: same suitcase accepted by Lufthansa without extra charge. Security check also excessive and bureaucratic without giving sense of better safety."

Ventajas: "Puntualidad"

Ventajas: "Nothing so far"
Desventajas: "Our luggage did not make it in a 2nd flight. We had to fill out many many many oaoers st Odessa airport It took 1,5 hours & our ride to hotel did not wait for us & left. Some other taxi driver gave ya a ride & charged ys $50 rather than $20 that ya the cost of our reserved ride. When we got to our hotel, we had to pay $20 for the transfer to hotel even though he left. Now we have no toothbrush or any change of clothes & hopefully we will get our luggage tomorrow after 2pm"

Ventajas: "Love the A 380-800"
Desventajas: "Out luggage did not make it to Houston from Frankfurt. We were late from Vienna but Lufthansa held the plane and extra 30 minutes in Frankfurt so that the baggage could make it from the feeder flights and it still didn't. We were promissed out luggage on Sunday evening. No one called and as of Monday morning no news."

Ventajas: "Again as in previous flight very efficient professional and pleasant staff ."
Desventajas: "Seat reservation system didn't work ,reserved one seat and got another.Food portions were smallish .No internet over the Atlantic .While the multimedia service was phenomenal I guess there could have been a larger variety and more episodes would have been good as well ."

Ventajas: "Very pleasant staff on the plane and in the airport. Economy Seats are more comfortable than some other airlines. Food is good."

Ventajas: "Except eventually delay, the flight experience is good."

Ventajas: "Friendly staff, on time flight. Nice refreshments"

Desventajas: "Long delay."

Desventajas: "Delay"

Ventajas: "I watched three good movies during the flight to London. I enjoyed them."
Desventajas: "Nothing particular."

Desventajas: "The airplane came late, delaying our trip. Despite that, the luggage would not come, and the claims office was ridiculous (despite of the destination being within 1 hour of drive from the airport, it took us 24 hours of our short vacation trip to deal with luggage). It seems that LH has these problems regularly, and they don't seem to care; I guess we'll have to try someone else to avoid suffering the same problem every time. The employees already knew the luggages are in a mess, and so were the claims. When taking LH, we have to accommodate luggage delay into our planning."

Ventajas: "The flight was basic service to get me from one place to another. It was completely average and not quite the Austrian service I have previously known."
Desventajas: "See previous comments"

Desventajas: "Flight was cancelled. Ended up on Swiss Air. Only good thing about Austrian was they booked us on other flights at the check in desk."

Ventajas: "The crew was extremely professional. Smiling and confident in their jobs. (The complimentary wine didn’t hurt either!)"

Ventajas: "The crew were so kind!"

Desventajas: "Flight delayed"

Ventajas: "la comodidad del avión y su puntualidad fueron excelentes"
Desventajas: "No había nada de entretenimiento abordo"

Desventajas: "Flight was late"

Ventajas: "Leg room, kind staff in the airplane"
Desventajas: "Staff at service desk -unprofessionalism, never on time. Charged 3 times for infant ticket because of computer errors but lack of human factor explaining why, just completely horrible explanations."

Ventajas: "I like that flight boarding was quick and in time.it was a short flight My name is Hispary."

Ventajas: "Great grew, great flight. Thank you!"

Ventajas: "The crew was friendly and attentive. Food was good and the boarding was efficient."
Desventajas: "I was generally pleased with the value and qulity received."

Ventajas: "Great crew, efficient boarding, on time"
Desventajas: "No entertainment, plane seemed a bit old as it made weird noises at certain altitudes"

Ventajas: "The crew worked so hard and were always ready to do more for any problem that arose, be it, mothers with babies, the elderly and infirm, the less than gracious occasional passenger, or younger children. The entertaining things on the individual screens also helped make the long periods of sitting more manageable for young and old."
Desventajas: "I didn't like how the passengers in general, left the cabin of the plane in such a mess! The crew came through several times for refuse, so I couldn't understand. Leaving pillows and blankets should be the only thing to clear out. Maybe a note on the TV screen could say, "a tidy plane helps flights be on time :-)""

Desventajas: "Flight cancelled morning of the flight and our direct flight on Austrian Air turned into a flight on Lufthansa with a layover in Munich. Not pleased with their handling of the situation and their very blasé customer service"

Ventajas: "Flight attendance were amazing Smooth flight Comfortable seats"
Desventajas: "Boarding was very unorganized"

Ventajas: "The service on board was fantastic. The flight was very smooth."

Ventajas: "Everything"
Desventajas: "Nothing"

Desventajas: "We were stuck on the ground at London for what seems like ages."

Desventajas: "It was advertised as Austrian Airlines but when the details came through afterwards only then did it state that it was a United Airlines flight. So, I can't rate this flight because it had nothing to do with Austrian Airlines. You need to update your site so that it clearly states "Operated by..." when people are booking."

Desventajas: "My row was bypassed a couple of times for food/beverage service even though we were wide awake and looking expectantly at the flight attendant. Sometimes she asked me if I wanted a drink or something and as I was answering she looked away and moved on. I couldn't believe it. Then after pressing the service button and waiting a long time for her to return, she acted like it was a huge inconvenience."

Ventajas: "Not at all a comfortable experience, but I suppose it served its purpose."
Desventajas: "Seats in economy class are way too crowded, plane was too warm and air was stale (and had an odd odor). Choices of dinner selections ran out quickly, and serving any type of curry (the only option left) on an 8 hour flight is a very questionable choice.... Staff gave some people the full can of drinks, while others only a half glass. Also, even though there was not much turbulence throughout the flight, the plane was still VERY shaky for the majority of the time in the air. Not very comforting for those who are not frequent flyers. In the future, I plan to stick with British Airlines."

Desventajas: "I wish the flight lasted longer than the usual 8 hours, such a great experience!"

Ventajas: "Reasonably on time. Food and service were passable."
Desventajas: "Very old plane, the entertainment system was awful. Wifi did not work at all."

Ventajas: "The crew were nice."
Desventajas: "Food & extremely old plane with no electrical outlets no Wi-Fi and the entertainment system was rubbish . The food was terrible. One passenger mentioned that the bathroom was in terrible shape. I actually tidied up the bathroom before I left cause my bathroom was also in terrible shape or getting there. This plane needs to be retired it is so old! United Airlines should be embarrassed! I can't believe this plane is still in circulation at least the inside of it! How about updating it to modern times?"

Ventajas: "Served a lot of food. Most personnel friendly and helpful. Enjoyed entertainment selections. Plus this flight was $300 cheaper than the others. Convenient times and choice of airports."

Ventajas: "El vuelo se retrasó mas de una hora y aterrizamos 50 min antes de nuestro vuelo de conexión. La tripulación no nos dejó desembarcar los primeros y tuvimos que esperar a que 38 filas competas de 8 personas desembarcaran, por lo que perdimos el velo"
Desventajas: "formar correctamente a la tripualción para minimizar los problemas que causan los retrasos"

Ventajas: "Asientos cómodos"
Desventajas: "Mejor comida"

Ventajas: "Due to business I travel allot so I deal with allot of airlines. This is by far the best airlines I have used. Excellent crew and airport staff. I don’t think words can express how satisfied I am with this airlines and airport. The nicest people and great service. Clean and modern aircraft. Going to try flying only with KLM from now on."
Desventajas: "Nothing"

Ventajas: "Very friendly and responsive crew. Announcements from the Capitan and chief of flight attendants are very informative and comforting. Seat positions: very good leg room (even in economy)!"
Desventajas: "Newer airplane, as 747s are kind of outdated now, especially for long distance flights. But overall had good experience with KLM"

Ventajas: "Desde la comida hasta los asientos. Todo buenisimo"
Desventajas: "Mejorar las peliculas, un poco antiguas"

Ventajas: "La tripulación muy gentil"
Desventajas: "Nada"

Desventajas: "Still don’t have my luggage yet"

Desventajas: "A little bit chaotic when they loaded two planes at the same time in a very tight space in Amsterdsm but this was most likey an airport soecific design issue and not a KLM issue. The flight was as good as can be expected fir an international flight. The staff was great"

Ventajas: "Todo"
Desventajas: "Hubiera preferido viajar en 788 dream liner. Son mas silenciosos y aire menos seco"

Desventajas: "Me cambiaron la ruta vía Paris ampliando 2 horas mi escala"

Ventajas: "Loved the smooth ride."
Desventajas: "Bathroom was pretty nasty"

Ventajas: "The crews were pretty great!"
Desventajas: "The regulating of the temperature."

Desventajas: "No todas las películas tienen subtítulos."

Ventajas: "Todo"
Desventajas: "No sé"

Desventajas: "Information on arrival time was not correct"

Desventajas: "The plane is so old..,"

Ventajas: "economy plus seats were nice, great movie selection, especially international movies"
Desventajas: "crew was not friendly, i had to ask for water many times, usually water person walk the aisle. food was terrible. other carriers food were better"

Desventajas: "Flight got cancelled"

Ventajas: "Boarding was quick and flight was calm"
Desventajas: "The coffe and breakfast."

Desventajas: "The KLM crew are always great serving and treating you. Well above many other airlines."

Ventajas: "El abordaje deberían hacerlo de una manera más ordenada. Los sobrecargo no son para nada amables, ven a las a los pasajeros con difucultades y no son ejecutivos en ayudar o resolver inconvenientes. El avión muy incómodo, muy poco espacio. La comida de bune sabor pero escasa."
Desventajas: "La amabilidad de los sobrecargos, No son para nada amables, lucen aburridos de su trabajo como que no lo disfrutan. El abordaje es lento y desordenado, no ayudan a que los pasajeros se acomoden y sus maletas, antes lo hacían. Perdieron mi equipaje de ida y de venida. NAdie responde."

Ventajas: "La actitud de la tripulación"
Desventajas: "Los asientos muy incomodos y las pantallas del respaldo obsoletas y no se aprecian las imágenes"

Desventajas: "Travelled business class and was ace experience"

Ventajas: "La atención estupenda"
Desventajas: "Los asientos un poco más declinables"

Ventajas: "La atención"
Desventajas: "Comida"

Ventajas: "Pleasant flight"
Desventajas: "We were delayed & missed our connection"

Ventajas: "La atención fue muy buena"
Desventajas: "Los asientos y q en vuelos cortos den algún aperitivo o algo de comer o beber"

Ventajas: "La tripulación excelente pero nos mojamos un poco al subir al avión desde el bus."

Desventajas: "Muy bueno"

Desventajas: "Todo bien"

Ventajas: "el estado general del avión"
Desventajas: "el proceso de webcheckin si hacés web checkIn y no pasás a despachar equipaje, antes de abordar te tienen un rato documentando datos que en realidad uno ya cargó"

Ventajas: "The crew are amazing! Attentive and friendly."
Desventajas: "The seats could have been bigger."

Ventajas: "Crew was pleasant but not attentive to detail. Bypassed is completely for snack and drink towards end of 9 hour flight!"
Desventajas: "Pay attention to passengers."

Ventajas: "It was all fine"
Desventajas: "Really was unsure of why I had to purchase a ticket as I was able to pick my own on the way to Billund"

Ventajas: "Being fed was amazing and watching free TV was great!"
Desventajas: "I wish there were personal fans because it got uncomfortably hot sandwiched between people"

Ventajas: "The crew were really helpful with people who had tight connections because of the delayed flight"
Desventajas: "I wish they had WiFi"

Ventajas: "muy mala atencion al cliente"

Ventajas: "Amazing crew"

Ventajas: "El.asiento y las peliculas eran buenas!."

Ventajas: "La comodidad, comida y variedad de peliculas!"

Ventajas: "KLM perfecto todo muchas gracias"
Desventajas: "Pegasus retrasó su vuelo en stambul y tuve que realizar todo el procedimiento nuevamente"

Ventajas: "El crew abordo es algo frío pero siempre es muy cordial y responsable. Fue un vuelo a tiempo y rápido, pude llegar a mi conexión sin problema. Pedí menú vegetariano y lo cumplieron a la perfección."
Desventajas: "En Kayak habia pagado un extra para elegir asiento, pero no me lo reservaron a la hora de hace rato check in online, les recomiendo que no lo paguen y hagan check in las 30 hrs antes señaladas y elijan lugar o paguen el extra directo en la página de KLM."

Ventajas: "Everything OK"

Ventajas: "Amabilidad personal vuelo. Amplitud asientos."
Desventajas: "Perdimos la conexión por un retraso en el vuelo y tuvimos que hscer cola durante horas para cambiar el vuelo y tuvimos que budcarnos el hotel por nuestra cuenta. Fatal servicio de klm en schipool."

Ventajas: "Friendly crew! More legroom, good entertainment and food was great! Smooth landings pretty much on time."
Desventajas: "Boarding could be better"

Ventajas: "Light snack and complementary wine"

Ventajas: "Landing"
Desventajas: "I’ve traveled a lot internationally and this was the WORST flight I’ve ever had to endure. I felt like I was being tortured and didn’t sleep at all and so slept when getting into Amsterdam rather than being able to explore the city. I was out $200 for the Airbnb (could’ve stayed in the airport cheaper) and $200 for a dinner cruise I slept through. NEVER AGAIN"

Desventajas: "Check in at Berlin was extremly slow. Staff was very unprofessional and not very friendly."

Desventajas: "Avión viejo y sin poder cargar usb"

Ventajas: "Efficient crew"
Desventajas: "Long, slow line at check in. Not many new movies or tv shows"