Ventajas: "Crew were super friendly and helpful. Food was delicious, comfortable seats, great selection of entertainment."
Desventajas: "Cheaper baggage rates"
Ventajas: "I like that there are multiple bathrooms onboard."
Desventajas: "The rows are so narrow between seats that your roll on suitcase will not fit. You have no elbow room in your seat. People who live in England are very rude and would not let those of us seated in front of them to deplane. Too bad there isn’t someway to make people wait their turn."
Ventajas: "Courteous and attentive crew from baggage check in thru baggage claim."
Ventajas: "such a big difference in size of aircraft, very comfortable and great crew."
Ventajas: "Speedy boarding and good locker space"
Desventajas: "Lack of room in seat especially with seat in front reclined."
Ventajas: "Crew was great. Flight was on time and crew helped the boarding process go smoothly. It was nice to get a beer or wine at no additional cost."
Desventajas: "Seat was shockingly small, even for economy class. TV was poor quality."
Ventajas: "Business class on the 737 is somewhat basic compared to Virgin Australia's A330, but you still get the same great service, and the food is terrific."
Desventajas: "We were bussed to the plane, there were long dark hairs on my pillow, and they are generous with snacks at close intervals, but the food could be much better. The ideas are cute, but the actual food is pretty basic, which is disappointing for Virgin, who I hold in high regard. Or did."
Desventajas: "Media screens are old and miscalibrated. Selection was decent. Food is probably average for the industry which to me is worse than fast food."
Ventajas: "I liked the movies"
Desventajas: "Crew helping everyone be more courteous to people sleeping. Group of guys being loud in the back of the plane while I was trying to sleep"
Desventajas: "My bag was damaged in transit"
Ventajas: "Nobody are better hosts than the British. Great service, lovely people."
Ventajas: "Lots of leg room, even in economy."
Desventajas: "Entertainment choices were a bit sparse."
Ventajas: "Staff. Very couteous.polite. friendly."
Desventajas: "Good.entertainment choices."
Ventajas: "Nothing much"
Desventajas: "MEL/AKL 7/7 FLIGHT CANCELLED. NO NOTIFICATION SENT. Online system down. .....try later. Had to call Philippines. Eventually got transferred to Air NZ 777.Great flight .... would never use Virgin again. AKL/MEL FLIGHT 13/7 CHANGED FROM 6:30 TO 7:50 TO 8:10. No advice. Online system down. Unable to get updated status. 20mins call to Philippines. No apologies.Ended up on an A330 800 .No USB points. Got a seat, but everything from cushions to Coke had to be paid extra. At be slightly cheaper, but no better than Tiger"
Desventajas: "Everything incl customer service at the airport"
Ventajas: "Great, friendly, professional crew, clean comfortable plane. Loved that full dinner and baggage and wine was included in an economy class overnight from DC to London as well as breakfast. Best flight in a long time, will definitely fly again."
Desventajas: "the tv screen's touch screen capabilities could use an upgrade, it was a hassle to navigate, not very sensitive to touch."
Ventajas: "Flight was close to being on time. I was able to get a lot of sleep on the flight."
Ventajas: "Food and service was ok"
Desventajas: "Delayed at the airport. Very little leg room and hot while waiting to yake off. Entertainment was really bad. Bad screen and sound quality was awful."
Desventajas: "the food selection did not meet my diet restrictions. Found it hard to avoid due to hunger over the duration"
Desventajas: "I never expect airline food to be any good but I’m always hoping it’s edible. This was not the case, as the egg breakfast made me physically ill."
Desventajas: "Virgin Atlantic continues to give great service. Their lounges are way above all other airline lounges. It is difficult to get well prepared and fresh fish in lounges, but Virgin Atlantic knows how to do it."
Desventajas: "My flight was cancelled due to technical problems! Hope to be on another flight today as I missed my connecting flights too!!"
Ventajas: "Flight attendants were excellent!"
Desventajas: "No indication of where to go to get to connecting flight. Luckily we had 2 1/2 hours to find the flight."
Ventajas: "Great Service. Truly enjoyed Economy plus!"
Ventajas: "Seat is very comfortable"
Desventajas: "During my flight from LAX to LHR I requested (pre-booked) a special meal (Asian Vegetarian). During the flight I was told there was no such request in their records and therefore I had to stay hungry for the entire duration of the flight. During my return flight from LHR to LAX the in flight entertainment system for my seat was not functional. I requested it to be reset several times and in spite of the hostess resetting it several times, it did not function. I had to stay without an entertainment system during the entire flight. This was my first time travel with Virgin Atlantic. I may never fly Virgin Atlantic again."
Ventajas: "I felt that they were very thoughtful about the fact that it was a long flight. We got two small meals, which was perfect, and even a little gift bag with a sleep mask and toothbrush and such in it. These were just a couple of the many nice touches included in the flight."
Desventajas: "Very small quibble: the screen resolution, or maybe the contrast, of the personal video players was not so great. This was fine in most cases, but it meant I could not watch videos that had subtitles. Not a big deal but possibly worth fixing. Thanks"
Desventajas: "My headphones and those of my neighbors did not work."
Ventajas: "courteous attendants"
Desventajas: "Aircraft amenities. Small 737 for a long international flight. Waiting for busses in both Bali and Sydney."
Ventajas: "Friendly, helpful, efficient staff on the ground & in the air. Great selection of movies, tv, music for each person flying. Comfortable flight. Great beverage & food choices."
Ventajas: "1st class, what's not to like?"
Ventajas: "From check in to landing in London, the gracious, helpful crew impressed us with their attitude and service"
Desventajas: "Sound didn't work on some of the entertainment choices"
Ventajas: "On time, everything normal."
Desventajas: "Seat space so small that my knees were up against the next seat, even without it tilting back."
Ventajas: "They were were very kind and helpful to all passengers"
Ventajas: "Staff was friendly and welcoming."
Desventajas: "There was nothing not to like."
Ventajas: "Very courteous and professional crews. Clean and comfortable plane. Pilots handled delay and weather superbly. Dinner was delicious."
Desventajas: "Dinner was great but could have used more snacks. Breakfast was ok. Movies were dated but okay."
Desventajas: "For an international flight, the plane was too small, cramped and uncomfortable. Food had to be purchased. No entertainment what so ever. Previous I took a VA flight to Perth from Melbourne. Same distance, bigger plane, entertainment on seat backs and a meal. This flight soured me."
Desventajas: "Crew had poor communication, didn't seem friendly or helpful, no food given for free and no warnings fhat this was the case. Flight was delayed at takeoff And they did not accurately tell us how long the delay was"
Desventajas: "Boarding process was unorganized. Food was mediocre compared to emirates. Video monitor was poorly designed and limited options on movies and languages. Crew is just average compared to other airlines Online checkin and seating choices were difficult to do and not user friendly"
Ventajas: "Very professional crew throughout."
Ventajas: "Was a comfy flight thanks to not having anyone sitting next to me. If someone wouldve been next to me it wouldnt have been as nice because the seats are too bunched for international travel."
Desventajas: "My seat wouldnt recline properly. There were limited food options for non pork eaters. No outlets for power. How can you operate an international flight with nothing provided for those who need to charge their devices after some time. Not a smart design move."
Ventajas: "All the meals and movies included"
Desventajas: "Why are there no plug-ins?! That was very disappointing..."
Ventajas: "Very happy with everything"
Desventajas: "Air conditioning"
Ventajas: "Food and beverage choices excellent"
Ventajas: "Very attentive and friendly crew! The plane was nice and clean, nice purple tinted lights. They served us plenty of complementary meals, snacks, mints and drinks. The in flight entertainment was the best I've seen yet: movies, tv, music, games, all recent and easy to use. We will definitely fly Virgin Atlantic again!"
Ventajas: "Virgin always provides the best, friendliest, coolest service!"
Desventajas: "The food is pretty low quality, but I understand the logistics constraints of feeding many people in a small space without kitchen facilities! Also the wine choices are superior to other airlines and I look forward to that. I normally plan ahead and bring my own meals whenever traveling by air."
Ventajas: "The meals were very small and not very tasty. Economy appears to have lost staff as it takes the entire flight to get a drink and dinner, the feeling you get is that you should just get on board and then sit quietly for 7 hours and not ask for anything. The entertainment does not have a very large selection and if you fly regularly does not seem to update very often."
Avianca en su reinvencion no ha sido honesta con los clientes frecuentes. Las sillas son estrechas, cual aerolinea low cost Se escudan en el COVID para ni siquiera ofrecer un cafe o un vaso con agua La tripulacion no pone cuidado en el abordaje donde la gente pone las maletas y terminan ocupando espacio cercano a tu asiento por maletas de viajeros que van en puestos distantes y usualmente cercanos a la salida de desembarque. Igual el sobrecargo no hace nada cuando le muestras. Viajar con Tarifa L no usar la maleta en bodega por no viajar con ella, y que te pidan que pongas tu morral en el piso estrechando mas el espacio de la silla es fatal, mas aun cuando te das cuenta que no vigilan ni regulan cantidades de personas subiendo con mas de 2 elementos y que los guardan en los espacios. El precio vs servicio, confort y cumplimiento es pesimo, y siempre tienen una explicacion Definitivamente vuelo con Avianca por que no hay mas en el pais ya que aun en colombia no hay una politica clara de cielos abiertos.
Solo que le avisen auno los cambios que le hacen en los boletos
Avianca debe aclarar el costo extra de la selección del asiento, un sinsentido tener que pagar por una silla que uno ya pagó
Ventajas: "Buen servicio"
Desventajas: "recuperar la imagen por las disputas de los socios . Es la aerolinea lider en la region , con el mejor aeropuerto de latinoamerica"
Ventajas: "Mi primera experiencia y muy satisfecho con avianca"
Ventajas: "Avión amplio y confortable 787"
Desventajas: "No se pudo procesar el pago y debi comprar otro boleto con american aurlines"
Ventajas: "Asientos confortables."
Desventajas: "Tiene pantallas peno dan audifonos"
Ventajas: "Tripulación muy atenta."
Desventajas: "Podrían informar más y mejor a los pasajeros sobre las condiciones climáticas, de llegada y demás..."
Ventajas: "Puntual, cómodo, sercicio"
Desventajas: "Malos olores, rapidez al desembarcar"
Ventajas: "Asientos comodos, buenas peliculas de entretenimiento."
Desventajas: "La comida puede mejorar mucho."
Ventajas: "Puntual, cómodo y rápido"
Desventajas: "Para mí nada, hice conección de Bogotá para Ecuador y todo fue exelente, el personal me dirigío correctamente."
Desventajas: "El vuelo se atraso y me dejaron 8 horas esperando en Colombia Avianca siempre se atrasa"
Ventajas: "No me gusto nada... el vuelo lo cerraron en la salla de abordaje una hora antes cuando debe cerrar 15 min antes del despegue... llegue media hora antes del despegue y no me permitieron abordar"
Desventajas: "Que respeten los lineamientos"
Ventajas: "Atención de la tripulación"
Desventajas: "Avión antiguo sin conexiones eléctricas funcionales."
Desventajas: "La entrada por puente internacional cuando se viaja en el mismo país es :("
Ventajas: "Good service. Late leaving due to weather but not due to the airline. The food was good and a good choice of inflight entertainment. Cordial staff."
Desventajas: "The gate number was given and then just 5 minutes later the status changed to boarding making us rush (unnecessarily as it turned out) as the distances are large at Heathrow."
Ventajas: "Todo el vuelo estuvo muy bien"
Ventajas: "El servicio muy bueno y el vuelo estuvo puntual."
Desventajas: "Todo estuvo muy bien"
Ventajas: "Toda la tripulación muy atenta y profesionales"
Desventajas: "La presentación de la comida en esas bandejas tan endebles de plástico q casi caen encima de las otras personas"
Desventajas: "Excelente viaje!"
Desventajas: "Avianca necesita practicar el abordaje. Pasar a los pasajero a bordo para dejarlos +15 minutos en el túnel de embarque no es una buena práctica de servicio al cliente"
Desventajas: "Tuvo un retraso de 17 horas AVIANCA es lo peor"
Desventajas: "Mi hijo necesito silla de ruedas y la tenían duspinuble esperando por el al abordar y desembarcar sin necesidad de insistir o reclamar"
Ventajas: "La tripulación es bastante amable"
Desventajas: "Sus vuelos siempre salen con retraso"
Desventajas: "La aerolínea nos asignó asientos en salida de emergencias para mis tres niños. No controlan la edad para una correcta asignación y evitar molestias tanto para el pasajero como para los encargados de vuelo."
Ventajas: "La tripulación"
Desventajas: "Nuevamente incumplimiento de horarios y abordaje deficiente"
Ventajas: "El vuelo salio a tiempo segun el itinerario, no tengo queja"
Desventajas: "Adicional al jugo que ofrecen, podrian dar un paquetico de galletas"
Ventajas: "Fue mas eficaz que el anterior vuelo"
Desventajas: "No actualizaron conexiones en el vuelo de bcn a bog. La atencion no fue tan buena."
Ventajas: "El entretenimiento"
Desventajas: "El pollo y el retraso en la salida"
Ventajas: "El servicio a bordo, agilidad en embarque de Armenia a Bogotá, saben ordenar los grupos de abordaje según prioridades y grupos asignados. Viaje con mascota en cabina y fue muy agradable. El buen servicio saliendo de Armenia siempre es reconfortante."
Desventajas: "Hora de despegue Armenia 8:05 pm hora de aterrizaje Bogotá 8:42pm sin embargo, el avión duró 30 minutos en pista sin tener puesto asignado para descargar."
Ventajas: "La atención por parte de la tripulación y de la señorita que nos atendió en el counter."
Desventajas: "No tengo ninguna"
Ventajas: "Ñara un biaje así de largo es lo que se espera, buena comida y buen sistema de entretenimiento con buenas películas"
Desventajas: "Nada en particular"
Ventajas: "Vuelo a tiempo"
Ventajas: "Vuelo a tiempo"
Ventajas: "Comodidad en servicio y la puntualidad de los vuelos"
Ventajas: "Mi vuelo original tenía retrasos que se iban aumentando, por causa del clima. Como llegue a tiempo me adelantaron de vuelo"
Ventajas: "La puntualidad del abordaje"
Desventajas: "El traslado al bajar del avión a la puerta de entrada para migración"
Desventajas: "Demora en la salida"
Desventajas: "No pude realizar el viaje por qué se había cerrado el sistema, no devuelven el dinero"
Ventajas: "El aeropuerto está en remodelación un caos completo, las tiendas del aeropuerto son super caras cobran como si fuese de lujo y el lugar está en caos"
Desventajas: "No hay comida, y turbulencia todo el viaja más de 30 minutos de retraso"
Ventajas: "Viajaba con mi esposa , nuera , nieta y yo en el vuelo de Avianca del dia 10 de oct a las 1800. Abordamos el avion normalmente como hacia las 1930 .A los pocos minutos se cerco el aux de vuelo jefe de cabina y le indico a mi nuera que no podia viajar.Ella habia sufrido una fractura del brazo izquierdo el dia anterior habia estado en la clinica le habian enyesado el brazo y la doctora le habia autorizado viajar para que le practicaran cirugia en Bogota.Este senor no atendio razones que se le dieron como quedarnos sin hotel dejando su hijita de 18 meses lo cual fue traumatico para la mama y la bebe.Este actuar del aux y del piloto en mi concepto fur falta de criterio y de humanidad."
Ventajas: "El vuelo estuvo muy puntual, de hecho aterrizó antes del tiempo estimado. El piloto fue muy cordial al brindar información y en general toda la tripulación fue muy amable."
Ventajas: "Conocí parque tayrona y palermo"
Desventajas: "Los sitios visitados y el mar"
Distancia entre pasajeros muy buena con asientos libres entre cada dos. El entretenimiento a bordo nulo. Accesos wifi pero de pago. Toda la comida de pago.
Ventajas: "Lo que me gustó que ma tripulación abrió la puerta trasera para que bajaremos xq estaba muy lleno"
Ventajas: "Vuelo cómodo. Espacio entre sillas suficiente se agradece"
Desventajas: "El premio del tíquets alto."
Ventajas: "Economy Plus is great (I’m 6’10”) & had plenty of legroom! Good food, great service, nice entertainment package and got to stay in SAS lounge until boarding!"
Desventajas: "They need to serve drinks with ice! US passengers need ice in their drinks!"
Ventajas: "Very professional crew"
Desventajas: "One more pass at the end of flight to pick up more trash, to create less work for cleaning crew."
Desventajas: "The pilot strike resulted in cancellation of my flights so getting home turned in to a challenge"
Ventajas: "I liked the food, the pillow and blanket, they give you enough or plenty food."
Desventajas: "Although there were many movies, I'd like to have more English entertainment ootions. It was a long 8 hour flight, I watched 4 movies, so options are very important."
Ventajas: "Most everything"
Desventajas: "I'd like to be able to get seats together as a family before getting to the gate...I had to ask for switches both outbound and inbound, which they were nice enough to make."
Desventajas: "Thankfully flight was a bit late since many from the previous flight needed to connect to this flight."
Ventajas: "Great movies."
Desventajas: "Special menus are impossible to get unless you book directly with SAS. Arrived starved and angry after 8 hour flight."
Ventajas: "On time, great customer service and great food."
Desventajas: "I didn't like having to buy alcohol or anything extra on an international flight."
Desventajas: "No sabia cuando compre el boleto que esta era una linea aerea de bajo costo. No hay servicio a bordo"
Ventajas: "Muy bueno el sistema de entretenimiento a bordo"
Desventajas: "No sabia que cobraban todas las bebidas"
Ventajas: "The promptness of leaving and arriving. The general friendliness of the crew."
Desventajas: "Movie selection is not great. Food was ok maybe slightly better than most airline food. My dissatisfaction is with Washington airport. J had two hours between flights and because of total mismanagement in immigration I missed my flight to atlanta. Totally unacceptable. I might not even get on the ten pm flight."
Ventajas: "Pleasant and safe flught"
Ventajas: "Efficient processing of passengers onto aircraft."
Ventajas: "Comfortable seats in economy..... SAS did wait for us to board the plane (allowed us to make the final connection Copenhagen to DC), Thanks,,,,,"
Desventajas: "Our bags did not make the connection. Lost a camera with vacation photos (Canon - Elph - black color with a card full of vacation photos.) Sad.... :-("
Ventajas: "Comfortable flight."
Desventajas: "Only one meal option ( with meat). Alcoholic beverage not included."
Ventajas: "Airplane was fine"
Ventajas: "Smoothest landing I've ever experienced."
Desventajas: "I missed the refreshments, if any were served at all. Granted I was tired and probably dosed off during that part of the flight."
Desventajas: "Un poco viejo el avión"
Ventajas: "Movie selection"
Desventajas: "The flight attendants were rude. Not once was water offered. Only one drink cart for >8 flight."
Ventajas: "Scandinavian Airlines was good to work with in person to fix issues."
Desventajas: "This was a connecting flight that was swapped to go to Newark instead of DC due to unforeseeable delays in DC. Not bad in and of itself but they only gave me a few hours notice that my flight was changed (email sent at 1 AM on a 7 AM flight) and I lost my already paid for upgrade to premium economy. They couldn't find any record of me having purchased an upgrade when I went to check in on my 5+ hour flight."
Desventajas: "Almost absent crew And almost no service. Made flight with United and with United connection. SAS lost my connection, told ME I canceled my reservation. What a mess that was! I could also not reserve any seats online because flight was partner united flight and neither airline would allow me to choose seats."
Desventajas: "Delay after delay. Screaming kid the whole flight. Could not sleep."
Ventajas: "Great entertainment in modern plane with good service."
Desventajas: "Having to purchase alcohol is annoying on transatlantic. At least offer a wine or two."
Ventajas: "I had a connecting flight in Stockholm and forgot my laptop in the first plane. SAS personnel was very friendly and got me my laptop quickly and I was able to make my connection, even though it was pretty tight."
Desventajas: "Seats with too little space."
Ventajas: "we landed 20 minutes before schedule"
Ventajas: "Great leg room."
Desventajas: "The food was just ok."
Ventajas: "Quick, painless boarding process with friendly cabin staff and above average food. Flight was delayed about 15 minutes by a maintenance paperwork (according to the announcement) issue. Not fully booked, so very relaxing atmosphere onboard."
Ventajas: "Igual a todas las aerolíneas regulares"
Desventajas: "Que sea una aerolínea promedio, sin valor añadido"
Ventajas: "The movies, the seats, the food,"
Desventajas: "The attitud of te attendant,"
Ventajas: "Great service overall. Will definitely use again!"
Ventajas: "they were quick and apologetic"
Desventajas: "I did not like having to pay Euro 70 for my luggage at the AP. I do not recall ever having got the option to pay for my suitcase online when I booked my ticket. You guys need to make this more clear."
Ventajas: "Flight was on time, boarding was efficient."
Desventajas: "No free snack? Come on. What is this, wizzair?"
Ventajas: "Good entertainment, well organized, reasonably comfortable seats"
Desventajas: "Food wasn't very good, especially the snack"
Ventajas: "Nice meal, friendly staff"
Desventajas: "Crew not friendly. One was very rude"
Ventajas: "Was told to collect our luggage and buy a new ticket!!!!"
Desventajas: "Wasn't allowed to board connecting flight"
Ventajas: "Great flight all went well,"
Ventajas: "great plane and food and crew"
Desventajas: "cant pre book luggage way too expensive for bags"
Desventajas: "sas online system needs to be overhauled and user friendly. one sas phone agent not helpful, called back and the agent was very helpful"
Desventajas: "After losing the bag they had charged me 60 Euros for, it took them over 24 hours to trace, retrieve and deliver the bag. They made no offer to refund the fee, which any reasonable company would have done."
Ventajas: "Staff was friendly"
Desventajas: "Seats uncomfortable and way too small especially when people in front lean back in your space. Not enough space to put feet. Also I paid for my family of three to be grouped together on flight from Stockholm to Chicago and we were seated in separate aisles so we could not converse together at all. I feel I got cheated in that aspect."
Ventajas: "It was the only non-stop flight for our needs. Timing was great too. It was nice to have 2 seats to ourselves."
Desventajas: "Going over our flight was cancelled at the last minute. We paid more for a non-stop flight we did not receive, lost wages because we both worked half-days to accommodate this flight departure time, and lost half a day of our trip. When we did fly on SAS to return, I found the service and amenities lacking. Why serve drinks well before your meal time and then not come back through with drinks again? Overall, it was not the best flight experience."
Ventajas: "There seemed to be a little more leg room on this flight compared to the flight from IAD to CPH on 6/26/16."
Desventajas: "The movie choices weren't nearly as good as the flight from IAD to CPH on 6/26/16."
Las sillas incómodas para viajes tan largos
Ventajas: "Free movies"
Desventajas: "Free wifi. Better movie selection"
Desventajas: "No charging ports and flight was delayed."
Ventajas: "Vuelo en clase business. La comida fue buena, pero escasa en cantidad"
Desventajas: "Los asientos business no son muy cómodos, a pesar de hacerse horizontales, las piernas quedan torcidas y el reposabrazos exterior queda lejos del brazo. El personal, muy funcionarial, poco amable"
Ventajas: "Tripulacion muy amable"
Ventajas: "Aseo limpio, tripulacion muy amable"
Desventajas: "The flight was late to Helsinki and we missed our connecting flight to Barcelona that was also on Finnair. I was given a hotel voucher to a nice hotel with a complimentary dinner voucher. The dinner was a buffet that was limited and less than mediocre. A chicken option was not even provided, no soup"
Ventajas: "One crew member servicing first class was in a mood “not to be here” - it is sad because of first class experience is higher than usual! It was just bad!"
Desventajas: "I honestly don’t have an answer for this, I guess these kind of crew should not on board especially in first class!"
Ventajas: "Muy poco"
Desventajas: "El avión muy viejo y no había mucho entretenimiento"
Ventajas: "Todo bueno"
Ventajas: "This is a great way to travel from Helsinki to Tampere and avoid the railway and train changing."
Desventajas: "The plane is not comfortable, but the flight is very short. It balances out."
Desventajas: "Never made it to Chicago on original flight due to delays."
Ventajas: "Falta entretenimiento online y puertos usb"
Ventajas: "Espacio entre asientos amplios"
Desventajas: "El trato de una aeromoza, quien me tomó del brazo bruscamente cuando me dirigía al baño. Y me gritó diciendo que regrese a mi sitio que el vuelo estaba atrasado y debíamos despegar. Sin enbargo, no de habia anunciado aun que ya estabamos por despegar."
Ventajas: "excepto el control de seguridad que había poco personal, el resto bien."
Desventajas: "Perdí el vuelo por negligencia de la compañía al no exponer las restricciones de la ciudad de Phnom Penh. Pienso que debieron hacer énfasis en la legislación, un poco de"
Ventajas: "Perdí el vuelo por la legislación cambodiana"
Desventajas: "Perdí el vuelo por la legislación cambodiana, deberían especificar que dicho país obliga a estar en su territorio mínimo un día o no te deja salir, por ese pequeño detalle perdí mi vuelo"
Ventajas: "The nicest cabin crew!"
Ventajas: "The cabin crew were veey vwey friendly and nice to the passengers."
Desventajas: "The entertainment system was little outdated( ie. lacks HD screens) and the seats were uncomfortable for night flights."
Ventajas: "Crew is very nice and helpful. Food is just fine. Serving complimentary white and red wine."
Desventajas: "Seats are too close and not enough space for my legs. I am 187 (6'2"). No outlets to charge your phone. For me it is important on the long flight."
Desventajas: "I missed the flight"
Desventajas: "Sellling snacks during the flight (to a captive clientele) makes the process noticibly less pleasant than in the days when Finnair (generously) provided snacks to everyone."
Desventajas: "I don't live in Riga and had pick up scheduled in Rigas airport to take me home to Telsiai, Lithuania. Because flight was delayed and I had to fly to Talin and then to RigaI I arrived at 10pm plus took me another 30min to figure out what happened with my luggage. I am still in Riga waiting for the morning to schedule another ride home. Very long , inconvenient trip ;-("
Ventajas: "Crew was proffessional"
Desventajas: "The crew did not use air freshener and some passenger smell really bad."
Desventajas: "The flight departed late because the preceding inbound flight was late. No reason was given to the customers."
Ventajas: "Very comfortable"
Ventajas: "Nice crew"
Desventajas: "old plane, not clean, flight delayed not airlines fault"
Ventajas: "Seats larger and more comfortablethan 3xpected."
Desventajas: "Food and drink overpriced."
Ventajas: "Seats were larger than expected - more comfortablethan most airlines."
Desventajas: "Flight entertainmenot working well Frankfurt airport had no free wifi."
Ventajas: "Professionalism, punctual, friendly service"
Desventajas: "You pay for your food just like you do on American Domestic airlines. However they offered coffee and their special Finnair grape juice."
Ventajas: "On time."
Desventajas: "Seats are uncomfortable."
Ventajas: "My stay in the air was approximately about an hour from stockholm to Helsinki. They smiled me and gave comfortable service as always . Thanks"
Desventajas: "It may be not about flying process but airport environment or service. ARN airport was a bit cold even inside of the building . The WiFi was offered only limited time , which was very shorter than I expected but overall status with cosy mood made me as if I were at home . On the other hand , the finnair check in counter had only two , one of which was business and the other was economy it took about 40mins to send my luggage and check in ."
Ventajas: "Polite crew.. 2 meals.. very smooth overall"
Desventajas: "Not enough leg room.. had to physically climb over neighbor to get to the aisle"
Desventajas: "I wanted to go home early..... They wanted to charge me 400 dollars to change my booking"
Desventajas: "I paid for an upgraded seat and after boarding other passengers were being moved to the same area that I had paid for an upgraded seat FOR FREE!"
Ventajas: "It was a quick, smooth flight."
Desventajas: "The chicken for dinner was horrible. The call buttons for assistance sounded constantly the entire flight.. Not sure if it was a malfunction."
Ventajas: "I've got a lot of attention to my needs with some health issues. Thank you very much."
Desventajas: "The plane was old. The movies were played in the aisle and the selection was inappropriate/terrible. No kids on the flight and they played a Disney dinosaur movie and the Peanuts movie."
Ventajas: "9 month old A380 with dedicated flight crew - everything on time - what more is there to ask for?"
Desventajas: "Airplane meals tend to be carb-heavy and the food service was no exception. Always a roll or bread but this is normal."
Desventajas: "Need wifi to work. Highly dissapointed that BRITISH air doesn't have this feature. Most airlines do!!"
Ventajas: "Did not have the special meal i requested"
Ventajas: "The only thing I liked was the ice cream that was served on the flight. And the Kerry Gold butter."
Desventajas: "What didn't I like? I didn't like that I bought a ticket from Finnair, got emails from Finnair, for some reason couldn't check in early on the Finnair website, arrived at the airport, waited in the absurdly long check-in line for Finnair only to find out that they had no record of me and I wasn't flying Finnair. Actually, I was on an American Airlines flight."
Desventajas: "Was not able to check in online on either leg."
Ventajas: "Blueberry juice - nice change for sodas and so refreshing! The lady captain's announcements were very clear, light and fun...and perfect in three different languages...her enjoyment came across professionally...truly catering to her passengers. She flew that plane also so very smoothly!"
Ventajas: "Food was better than flight to London. Boarding went well."
Desventajas: "Plane left almost an hour late with no explanation given. For huge plane, still cramped unless you pay loads for more room. Upgrade prices outlandish!!!"
Ventajas: "The crew was very helpful and the entertainment was updated."
Desventajas: "Philadelphia airport services were terrible: - immigration processing was too long and took more than one hour dur to out of service customs machines and insufficient immigration personnel. - luggage handling at the airport careless and resulted in the breaking of some of my belongings."
Desventajas: "Finnai leased this plane from EuroAtlantic. The seats were uncomfortable, entertainment system didn't work, crew was careless... It was a light from horrow! Plane was at least 20 years old!"
Ventajas: "Fue un buen viaje, puntuales y tuvieron cortesia a la hora de acomodar a las personas"
Ventajas: "Nothing out of the ordinary but I am not going to fly Air Lingus or TAP ever again."
Desventajas: "the Team Leader at the check in counter was nasty, Her colleague made the mistake of not telling me that I had to wait there for the wheelchair that was going to take me to the plane, so I went to have a light breakfast. Then I waited half an hour on my feet waiting for the wheelchair"
Ventajas: "Tripulación amable"
Desventajas: "Comida, algún regalito para los niños, no cobrar las cervezas, x lo menos una x el retraso, vino para comer"
Ventajas: "The only thing to like was for the transatlantic flight they have a pretty nice selection of moves and show to watch."
Desventajas: "Not enough space to write all the thing wrong here. I will never fly Aer Lingus again."
Desventajas: "El embarque un desastre"
Desventajas: "Ran out of my preferred food choice."
Desventajas: "Delayed flight, no snacks, and staff not as friendly."
Desventajas: "Lost my luggage"
Ventajas: "Well maintained and good friendly staff."
Desventajas: "Alcoholic drinks should be free."
Ventajas: "The airplane, crew, service, hospitality, and enternaintment were great."
Desventajas: "Logistics of US border control while leaving Dublin was not as efficient nor smooth as the EU side."
Ventajas: "The seats"
Desventajas: "We would like a lil free water"
Ventajas: "Everything went smoothly."
Ventajas: "plane staff asked passengers that if they did not have a plane to catch to allow those who did to deplane first."
Desventajas: "Very little information regarding the two hour delay. We heard that the plane was on the ground but there were no busses available to transport us to the plane."
Desventajas: "Buying via Kayak seemed to put us in second class status with Aer Lingus. We couldn’t get seats ahead, nor could we check in. We never received any notices from Kayak or Aer Lingus or Justfly who processed the sale."
Ventajas: "Nothing really. The price was good, but only a little cheaper than others. I will pay more next time for sure."
Desventajas: "Hot plane (no air vents). Rude attendants. VERY small, narrow seats. They removed a few bathrooms for more seats (rows without windows now). There was nothing to like. Nothing. I was on the IAD to Dublin flight (and back). Delayed flights both ways."
Ventajas: "Los retrasos en los dos vuelos ida y vuelta, deberían compensar de alguna forma el incumplimiento de los horarios."
Desventajas: "Deberían dar algún snack ya que el precio no es barato para no poder darlo. No lo recomiendo"
Ventajas: "Nothing went wrong so that's plus"
Ventajas: "The flight was very short, but everyone was accommodating."
Ventajas: "Seats, Service , food Everything was great"
Ventajas: "Friend staff members onboard willing to help customers"
Desventajas: "The snack service that had everyone line up in the aisles was a bit hectic and busy"
Ventajas: "it was quiet and smooth for an English/Irish flight."
Desventajas: "Horrific food; horribly tight seats on an E330;"
Ventajas: "The entire crew was fantastic and the service was great. Special shout out to Patricia and Katherine."
Ventajas: "El vuelo salió 40 minutos tarde"
Desventajas: "Asientos normales"
Desventajas: "The aircraft was too old and poorly kept."
Ventajas: "Easy flight. On time."
Desventajas: "Waiting for counter to open at 8:20. Did not know. Could have been enjohing coffee somewhere."
Ventajas: "Their best was merely adequate."
Desventajas: "Unlike modern airlines Aer Lingus does NOT let you check in ahead of time. You have to WAIT in line forever with people checking luggage. Also, my flight was an hour late. No reason or apology given. It nearly made me miss my connecting flight"
Ventajas: "Flight crew should have not set our expectations after leaving Paris one hour late then sitting on tarmac in Dublin with the hopes we would still make our connecting flight. Stress level was karen higher by this point"
Desventajas: "Took us 14 additional hours to make it home. Airline and connections should be more realistic."
Desventajas: "1 hour in the slowest line ever. No self serve kiosk. CDG security also frustratingly slow"
Ventajas: "Having meals covered by the airport hotel, and quick access by car to downtown Dublin."
Desventajas: "Wasn't able to get to IAD when I wanted to (on same day)."
Desventajas: "Lost my luggage. Still havent found it."
Ventajas: "vuelo confortable y agradable"
Ventajas: "The crew was great and very accommodating. Seat we're comfortable. They crew kept us all informed with the progress of the flight."
Desventajas: "One of my seats was not cleaned up properly. There were used napkins in the compartment in front of me."
Desventajas: "Since my ticket was with British Airways "Operated" by Aer Lingus, I was not the only one confused about which airport terminal to go to. The taxi driver was confused too. He was not sure he had dropped us at the right place. Even the person at the Information Desk at the airport said it could be unclear for someone "not in the business". Please rectify. Thanks"
Ventajas: "Good amount of legroom, nice plane in good condition. Friendly professional staff."
Desventajas: "They have a rather meager selection of movies and TV to watch. My flight over to Europe was on British Air, and the comparison in this regard was stark. BA has tons of movies and TV to choose from, and lots of first-run. This had about 6 TV shows, 2 episodes each, and maybe 20 movies, ranging in age but mostly not very new. When you're on a daytime flight for 7 hours, this becomes something you care about."
Ventajas: "very attentive staff!"
Ventajas: "The in flight entertainment was very good. lots of choices."
Desventajas: "slow check-in terrible, website was down so no on-line check in, stuck in a window seat. seats in main cabin are too small. too many chiefs and not enough indians... check in at CDG was a joke, terrible service!"
Ventajas: "On a long flight, it was great having an empty seat between me (window) and the other passenger in my row (aisle), especially given that I paid an extra $55 for my seat.. ( I do need to add, however, that 5-6 hours into the flight, a passenger two rows back became ill which required that the row be vacated so I ended up with a young woman sitting in the middle seat next to me who announced that she was sick -- and looked that way.)"
Desventajas: "Food was really poor. Other airlines do a much better job! Also, it would have been nice to have had the kind of curved headrest that makes it easier to sleep, especially on a long flight. The short flight from Dublin to Alicante offered this kind of headrest."
Desventajas: "I was very lucky to make my connecting flight because of a 90 minute delay. I was informed that my bags might not make it, which is the last thing you want to hear when you need your bag for the next day..."
Ventajas: "Air Lingus is my favorite airline, never had a bad flight with them."
Desventajas: "Bit dissapointed when the meal was served. choices were chicken or beef asked for chicken non left so had to settle for the beef."
Ventajas: "Boarding on AerLingus is messy and last minute. But crew is nice. Short flight so no food without paying separately for it, and no entertainment options."
Ventajas: "The flight staff were professional and friendly."
Desventajas: "No complimentary beer and wine on a trans-Atlantic flight? What's up with that? The food was ordinary at best."
Ventajas: "Crew was very responsive."
Desventajas: "Uncomfortable, miserable seats with no space"
Desventajas: "No online checkin available transfer side. so no boarding pass So had to come out and queue ... Very very slow queue to checkin"
Ventajas: "Aer lingus was good and helpful"
Desventajas: "I don't have my bag"
Ventajas: "The crew was great"
Desventajas: "My entertainment screen did not work."
Desventajas: "There could have been one or two more check-in desk staff. Also it would have been nice to have a complementary beverage/snack on board."
Ventajas: "The flight was fine."
Desventajas: "The woman checking us in and giving us our boarding passes was very rude."
Ventajas: "Direct flight from Washington to Dublin"
Desventajas: "VERY CRAMPED couch section. Best to avoid cramped single aisle aircraft, such as this leased Boeing 757, for flights over 6 hours. Other than the plane markings and the uniforms, very little about this flight felt 'Irish'. Aer Lingus I know you can do better!"