Desventajas: "For a flagship airline, a in seat screen should be a given. This is not a budget airline."
Ventajas: "A lot of food was served - much more than any flight in the USA"
Ventajas: "Crew, comfort, snacks"
Desventajas: "When boarding stick to boarding from back to front, and stick to rows and not a free for all half way through"
Desventajas: "4 hr delay"
Ventajas: "The crew was very friendly and attentive. The entertainment options were excellent. The food and drink options were pretty good."
Desventajas: "Better power options (universal plugs/power)"
Ventajas: "Para ser un vuelo corto, los asientos son cómodos"
Desventajas: "Entretenimiento a bordo Muy malo Y mejorntamaño de asientos, porque si es más tiempo, ya sería muy incómodo"
Desventajas: "For such a long flight should have given us more water. But were responsive when asked."
Desventajas: "Having back up/extra meals for people with dietary requirements as they may not have been able to request them."
Ventajas: "Everything was fantastic!"
Ventajas: "Crew did their best, but that wasn't great."
Desventajas: "We pre ordered vegetarian meals for my vegetarian daughter, and the flight attendant went out of her way to mention that there was nothing ordered. Original direct flight from LAX to Sydney was delayed by almost 12 hours for "maintenance", so we were rerouted via SFO and Brisbane. 15 hours took 24"
Ventajas: "The onboard crew was very nice and attentive."
Desventajas: "Qantas should have updated the passengers during the very long delay. A 4 1/2 hour delay warrants a little better treatment of there passengers but they left us in the dark as to what was going on. Even if there’s no new information, they should say so."
Ventajas: "The service and flight as total."
Desventajas: "No issues."
Ventajas: "I liked the disabled service"
Desventajas: "Uncomfortable seats. And why aren’t all the people flying with babies and young children all in one part of the plan?"
Ventajas: "Excellent seat comfort & entertainment options. Food was average."
Desventajas: "No vegetarian meal options"
Desventajas: "One stewardess said I could fill in an empty bulkhead seat (Row 50) after we were airborne and the seat belt sign was off. So I moved, to be removed by Sarah (stewardess) and put back in Tow 75. Then she put two of her friends in Row 50. When I walked up later to get my bag, there was still an empty Row 50 seat, but her friiends’ purses were in the seat, and they reluctantly removed the items when I insisted to sit there. Sarah should have left me in Row 50 and not made me move back to 75."
Ventajas: "The crew tried their best to accommodate the many teens and toddlers on board."
Ventajas: "Sistema de entretenimiento moderno, comida aceptable, me llamó la atención de que son casi todos azafatos (a excepción de una única mujer)."
Desventajas: "Da la sensación de low cost."
Ventajas: "Seat was more comfortable than I had expected."
Desventajas: "Flight delayed no updates in lounge then was rung to ask where i was as bostding closed. Told girl on phone on way bit thete was no flight status on tv in lounge... basically didnt believe me.. rude!!"
Ventajas: "Check-in & flight staff were very pleasant."
Desventajas: "The flight was one hour late. There was no entertainment system on the flight. The snack was mediocre."
Desventajas: "The flight was canceled, after 5 hours of waiting for updates. So we are still stuck in Sydney."
Ventajas: "It never left.....I am still in Sydney!!!! Keep up on your dlights"
Desventajas: "Quantas Flight was cancelled going down and also back."
Ventajas: "Seats were fine, crew was cherry nice and professional. Enough toilets for the size of the plane."
Desventajas: "Airplane food is always what it is."
Ventajas: "Great, attentive staff. Good selection for entertainment."
Desventajas: "Food was great but service to middle row is awkward for a family of 4 when half get their food and the other half waits."
Ventajas: "It was nearly impossible to get in or out of our seats when the chairs in front of us were reclined. When they are straight up it was no problem. Legroom was ample and the blankets and pillows were a nice touch."
Ventajas: "Crew was excellent! Very friendly and attentive - entertainment selection was great and the plane stayed nice and cool which is really helpful for a 15hr flight - no one needs 300 sweaty people for 15 its."
Desventajas: "That we were required to check our overhead bag because it weighed more than 15lbs. Meanwhile as we boarded nearly every passenger had an overhead bag that most certainly weighed more than 15lbs. Not sure what was going on there...also the seats are a little tight when reclined. Once the seat in front of me reclined back I had my knees in the back of the chair the entire flight and I am not a particularly tall person- made for a pretty uncomfortable 15hrs."
Ventajas: "On time departing and arriving.Flight attendants pleasant."
Desventajas: "Nothing...was a great flight"
Ventajas: "This was the plane flown to and from Brisbane apparently. It's one of the oldest in their fleet. The economy seats were significantly smaller than our flight from Melbourne and the premium economy and business were not as nice either. Really. It comfortable. Crew weren't super friendly but were very professional."
Ventajas: "The Pilot"
Desventajas: "Flight was delayed by 2 hours. Had to get off the plane to get a visa. Delayed even more when we arrived in Australia. Didn’t have a gate ready when we landed. Lost my luggage in a flight to Brisbane."
Ventajas: "I got to my destination safely and on time. Food and service were above average."
Ventajas: "El personal"
Desventajas: "La comidad y la comida"
Ventajas: "Comodidad y buen trato"
Desventajas: "Bathrooms were disgusting, plane was dirty"
Desventajas: "I had pre-requested a seat and got moved when I arrived but I didn't notice so I couldn't ask to be reseated until I got on the plane and realized. I also found the crew to be blunt and not friendly."
Desventajas: "Seats too closely squashed together Screen faulty towards end of flight Tried unsuccessfully to check in online - did not get an aisle seat which I specifically requested all along"
Ventajas: "The service of both inflight & gate agents were wonderful"
Desventajas: "The seats were a bit tight"
Ventajas: "The inflight service was great - friendly attendants and great food. The washroom was checked throughout the flight and was still in great shape by the end of the trip."
Desventajas: "I asked for coffee after the first meal service but it never came."
Ventajas: "On time efficient service"
Desventajas: "They did not have vegetarian food in spite of my request."
Ventajas: "The air crew was amazing & went above & beyond for us. I cannot say enough positive things about them!!!"
Ventajas: "Servicio, comida, comodidad, aviones nuevos"
Desventajas: "You charged me twice in my credit card the Ticket from Adelaide -Melbourne and Melbourne-Sydney"
Desventajas: "Flight was delayed and then didn't board on time"
Ventajas: "On Time performance"
Ventajas: "On time dep and arr."
Desventajas: "Nothing specific."
Ventajas: "boarding was quick and efficient"
Desventajas: "seats were incredibly tight"
Ventajas: "on time"
Desventajas: "charging extra money for seat selection cabin service"
Ventajas: "Crew was excellent! Food: tasty,noise: minimal"
Desventajas: "Space: legroom minimal, seats: not comfy"
Ventajas: "The flight was smooth, crew accommodating, and amenities were great. I thought the flight would seem like forever but it didn't."
Desventajas: "Can't think of anything to make it better"