Ventajas: "A plane I could sleep on...very comfortable!"
Ventajas: "Plane was nice, seats were very comfortable and staff were very friendly and attentive."
Desventajas: "Boarding was chaotic"
Ventajas: "Polite crew"
Desventajas: "Movie selection"
Desventajas: "Worst service. Very bad boarding. Yucky food."
Ventajas: "Helpful crew, good food, professional"
Desventajas: "FREEZING COLD cabin air temperature, as other reviewers have noted. Despite otherwise comfortable conditions to sleep, this made it impossible to get a good night's sleep."
Ventajas: "The crew were welcoming, friendly, and accommodating."
Desventajas: "The plane is old and had no screens, so there was no entertainment option."
Ventajas: "Good service, friendly staff, comfortable seats"
Desventajas: "Boarding in Fiji was hectic, several searches and interruptions in line from staff who had trouble communicating"
Ventajas: "Seating was good for an economy class redeye--the seats (A330) reclined well, though the seat in front of you reclined into "my space". Okay food, polite, efficient attendants, complimentary wine or beer with meals."
Desventajas: "Two-pronged headset outlet made using my own headset unworkable. Their headsets aren't very good."
Ventajas: "Efficient crew and boarding."
Desventajas: "Hard to see movies overhead due to brightness of cabin."
Ventajas: "Nothing was real impressive but nothing really bad for a budget airline."
Desventajas: "the food, entertainment options (movies) the service including drinks, the plane itself and the overall airline could all be much better."
Desventajas: "Boarding a bit chaotic"
Desventajas: "Nice crew. Newer airplane"
Ventajas: "The crew were very friendly and professional. Economy seats were slightly better than most, but the configuration of the 2 seats was good 2 of us to have our own area. Food was good."
Desventajas: "Boarding was hectic and unorganized, but functional. Movies/TV shows were limited compared to other airlines. I am taller so seating in any economy seat is cramped at best."
Ventajas: "Food was very tasty. In-flight movies were up to date and very good."
Desventajas: "Seat was hard as a rock. No way to get comfortable on a 10 hour + flight. Seat in front practically is in your face when they recline. I'm not fond of the A330 layout. Give me a 777 any day."
Ventajas: "I liked the music and movies"
Desventajas: "I was very close to my neighbor and didnt even feel comfortable to get up and go to the bathroom because I didn't want to wake him."
Ventajas: "I love the workers, I love the entertainment. The pilot did a great job."
Ventajas: "Didn't like anything, meal service was terrible"
Desventajas: "Never liked anything and will make sure not to take that flight ever again"
Ventajas: "Very comfortable and the pilot landed the plane perfectly in bad weather! Thank y'all Fiji Airways!"
Ventajas: "Liked seats, leg room, customer service and TV."
Desventajas: "It was freezing cold during the 10 hour flight !!!!"
Ventajas: "Flights were on time. Service was great. I cannot complain about any of my flights on this trip through Fiji Airlines."
Ventajas: "By far the best flight attendents. Friendly, sincere and happy - the staff was outstanding."
Desventajas: "The only thing I didn’t like was the food. It badly needs a revamp."
Desventajas: "Despite buying my ticket with virgin and being a platinum Fiji air tried to charge me $300 for an extra bag."
Ventajas: "Servicio para menores"
Ventajas: "Loved the soft good quality complintary blankets they had available for us on every seat as well as pillow. Really made it feel homey and comfortable. Probably the best airline meal I’ve had. It was like a creamy mushroom chicken with mashed potatoes, cheese wedge, crackers, etc."
Desventajas: "The luggage weight limitation on carry-on bags"
Ventajas: "Nothing to like."
Desventajas: "Cancelled the flight going to Christmas Island and wouldn’t reschedule until the following week. Trip that was planned for almost 2 years never happened. At least they could have tried the following day but I guess it was a financial decision and not one made with customer service in mind. I would never fly on them except they’re the only game in town to reach Kiribati."
Ventajas: "The staff was friendly, food delicious, and cabin not too chilly."
Desventajas: "The food,rude staf ,small and uncomfortable seats,outdated entertainment system. A staff member had the nerve to tell me to let a first class customer go before me to the restroom (although I was in line to use my assigned restroom) because “he was first class and his assigned restroom was occupied.“"
Desventajas: "Small tight seating and horrible food."
Ventajas: "Friendly staff!"
Ventajas: "I didn't like anything about this airline !"
Desventajas: "Where do I start !!!! Horrible service bad food no class ... Would never fly Fiji Airways if I have other options . Sad that it's the only airline flying to Fiji ."
Desventajas: "Airport crew rude"
Ventajas: "I like the entertainment options"
Desventajas: "Crew not careful during food/beverage service. Received a 2nd degree burn from tea accident due to getting spilled on"
Ventajas: "On time,friendly crew"
Desventajas: "Seats are a bit small for a long flight."
Desventajas: "The food was not very good."
Desventajas: "No free entertainment, no food, unfriendly staff"
Ventajas: "Who sells Business tickets to parents with 18 month old children? Paid extra to arrive in Fiji rested and relaxed. No surprises h thing. Kid screamed off and on the entire trip. Row right behind us. Flight crew was excellent."
Desventajas: "Food was mediocre. Seats are flat but not horizontal."
Ventajas: "The boarding and service by the staff was very good. We had a most comfortable flight to Sydney on FJ911 leaving very promptly. We were given a Sydney newspaper which I appreciated to catch up on news."
Desventajas: "We were very disappointed in the breakfast and ate little of it. The scrambled egg didn't taste convincing. There were stale potato wedges - luke warm, the sausage resembled devon . The yogurt, muffin and juice were OK. My 2 cups of tea were VERY GOOD. The flight was very COLD. After being in tropical Fiji particularly noticeable ."
Desventajas: "I had a seat assignment for my NAN-LAX flight and it was not honored. I had seat 9b assigned but when I got to the airport check in they put me in row 40."
Ventajas: "As described above."
Desventajas: "beware -- your carry on must be smaller than given or it does not go on."
Ventajas: "FLIGHT CREW ON PLANE ARE ALL SO POLITE HELPFUL. FOOD WAS GREAT."
Desventajas: "AND HAD TO WAIT WHILE ME AND MY BROTHER SEARCHED FOR ONE. EACH TIME WE BOARDED A FLIGHT WE WERE TOLD THAT IT Won't HAPPEN AGAIN AND IT DID IN LAX NADI AND TONGA. IF MY MOM HAD GONE ALONE WHO KNOW WHERE SHE WOULD BE. HANDICAP AND WHEELCHAIR ACCESSIBLE CUSTOMERS SHOULD REALLY BE TAKEN CARE OF BECAUSE THEY CANNOT DO MUCH."
Ventajas: "Easy boarding."
Desventajas: "The food. The crew can be a little friendlier. They don't seem too happy to work for the company."
Ventajas: "The staff were great and I LOVED the pillows and blankets, by far the best I've ever seen on any airline!"
Desventajas: "The headphone jack didn't seem to work very well, even with the volume turned up all the way I could only hear half of the movie"
Ventajas: "Food was great!! Flight attendants provided excellent service. Entertainment was really good, and the plane looked pretty new."
Desventajas: "There was barely enough room for everyones stuff in the overhead containers. Because of the location of my seat (aisle, just when the number of seats oer row changes) I got bumped on my shoulder quite frequently."
Ventajas: "Good seating 2+4+2 allows more privacy for couples and less crowding. Every seat has USB plug. Good entertainment system with large selection of current movies.."
Desventajas: "15 pound carry-on limit. Although my reservation was not affected, I believe that reserving specific seats is no longer available for economy coach. Check to be sure."
Ventajas: "Crew was tentative."
Desventajas: "No complaints."
Desventajas: "They wanted to take us to Fiji when our flight was to Samoa. Then they announced the baggage wouldn't make it for two days. We were on a surf trip and the detour would've cut our trip in half! I will avoid Fiji airways at all costs as they unfairly threw all my surf trip dollars away."