Ventajas: "Buena aerolinea"
Desventajas: "Que hable ingles bien el personal"
Ventajas: "ANA is nothing but amazing. Great customer service and pleasant ambiance."
Ventajas: "Their friendliness And care for the passengers"
Desventajas: "i can not think of anything."
Ventajas: "The crew"
Desventajas: "The seats were substantially more cramped than the other flight."
Desventajas: "Old man next to me couldn’t keep his arm on his side."
Ventajas: "Service, entertainment , drinks, everything! Very good!"
Ventajas: "On time. Clean interior. Kind cabin attendants. A high quality standard of performance."
Ventajas: "Really good service."
Ventajas: "Los dos vuelos que tome salieron demirados por diferentes motivos"
Ventajas: "The flight attendents were very attentive. I started to havecan upset stomach on decent and the attendent checked in on me to see if I needed any help, she got me a botte of water and checked in on me again once we had fully landed. I really appreciated the concern and care they showed."
Ventajas: "Overall the service was good."
Desventajas: "ANA flight attendants were not very well versed in the English language. Very hard to communicate our needs."
Ventajas: "Very comfortable flights. Exceptional crew on and off the planes. Great food and drink/snack options. Lots of entertainment options as well."
Desventajas: "I have no complaints abouts my flights. Travel is tough at times but ANA made it seem easy."
Ventajas: "The flight attendants were so nice and the food was really good."
Ventajas: "Everything about ANA flight was excellent. From service to food and entertainment was spot o. Will now fly ANA flights to Asia if possible."
Ventajas: "The food and the very friendly and courteous flight attendants."
Ventajas: "Service was excellent; I felt well-cared for!"
Ventajas: "Service, Cleanliness and Overall Quality"
Desventajas: "Seats could be better"
Ventajas: "Overall it was a great experience. I enjoyed the food, the flight attendants were very nice, and I enjoyed the amenities as well."
Desventajas: "The flight back was amazing. The trip from Chicago to PHILIPPINES was good as well, though the plane was real small on the way to Manila."
Ventajas: "The food and staff were great."
Ventajas: "Great service by the crew! Excellent food and flight was on time,"
Desventajas: "Film and movie offerings and music entertainment while on board should be improved with more selections."
Ventajas: "Excellent service. Good food. Great entertainment selection."
Desventajas: "No free WiFi"
Ventajas: "All the service was good."
Desventajas: "My only question is???? When I went to Mexico City from Yangon my baggage was 32kilos. When I came back my baggage was for 23 kilos. I had to pay for my extra weight. I didn't understand why the weight change????"
Ventajas: "easy check in."
Desventajas: "can't choose my own seats."
Desventajas: "Los espacios entre asientos son muy pequeños."
Ventajas: "Staff were friendly from check in to disembark. Food was quite good. Boarded on time and people were accomodating of one another in the entry and exit process."
Desventajas: "I was travelling with my twin 11 yr olds one of whom has limited sight. They normally only allow early boarding of young children, but we need extra time as I have 2 children to organise and my daughters sight dictates that i have to assist her. Other passengers were not impressed. I would like the airlines to take the initiative to have all children boarded early as if we board with everyone else, the aisles will be blocked as my children try to get organised."
Ventajas: "The most impressive is consistenty great service from check in, in the air and online costumer service.. they are very pleasant , humble and genuine, always trying giving what you need."
Ventajas: "Overall excellent"
Desventajas: "No opción de español"
Ventajas: "Crew were very friendly and attentive. Lavatory was kept clean. Good choice of movies."
Ventajas: "friendly flight attendants, clean toilets"
Desventajas: "the stroller take forever to show up when landing"
Ventajas: "Food was great!"
Desventajas: "The Japanese crew were not very good at English!"
Ventajas: "Best flight ever"
Ventajas: "Food, staff, and entertainment."
Desventajas: "Tight space and the tray was on the dirty side."
Ventajas: "The airline made sure my family sat together when I couldn't get seats together online. The food was waaaaaay better than the US carriers, and the service was impeccable. 5 stars for ANA all around!"
Ventajas: "Flight from Chicago had lots of leg room, Attendants are great!"
Desventajas: "Maybe come around more often with water/drinks and offer more movies and food choices."
Desventajas: "El espacio entre el asiento de enfrente. Es pequeño."
Ventajas: "The flight attendants were very polite and kind."
Desventajas: "The food was not to my taste. I did enjoy the ice cream though! Perhaps it was very Japanese (which I am not tremendously familiar with), but even the pasta with sauce which I had the impression was going to be more Italian style, seemed odd. I felt like it was supposed to be gourmet, but just came off strange. I was wishing for something more straightforward."
Ventajas: "Lindas y exquisitas chicas japonesas, atentas en todo momento"
Desventajas: "Todo excelente,."
Ventajas: "the food, service, and efficiency"
Desventajas: "The really long layovers"
Ventajas: "Great flight. Plenty of leg room in economy section. Attendants polite, helpful and made you feel like you their valued customer. Would fly ANA again when traveling their routes."
Ventajas: "The food was excellent and the flight attendants were courteous and thoughtful."
Desventajas: "I slept through a meal."
Ventajas: "Very attentive, professional crew."
Desventajas: "We were delayed, but I can't say it was the airline's fault."
Ventajas: "Staff was friendly, Aircraft was clean and tidy."
Desventajas: "Food was poor, there was no space, even domestic flights have more space than this one.!!"
Desventajas: "Japanese food served on plane that I found main. course - the cubic shaped meat is too dry and hard to finish.- Mrs. Sun-Hua W. Hsieh"
Ventajas: "Boarding was the fastest I've ever seen on an international trip. Thank you!! And the flight arrived earlier than anticipated. So travel was great."
Desventajas: "Tight quarters in the economy class were much less comfortable than the ANA flight to Narita. And why isn't there at least a curtain in front of the restrooms - there's way too little privacy in that regard. One should not be able to see the toilet from 10 rows back whenever the door is opened!"
Ventajas: "Excellent service! Previous notice me that boarding time & gate number~ I'd like to book the tickets here!!=)"
Ventajas: "Crew and ground Staff were very helpful and friendly"
Desventajas: "La atención a la categoría Emerald, ni en LAX ni HKG ni durante el vuelo el tener categoría Emerald hizo diferencia alguna con la atención recibida a diferencia de Qatar, AA o Japan Airlines en que se esmeran en el buen trato a los viajeros frecuentes de la alianza one world."
Desventajas: "Extremely poor entertainment system - mostly old movies. No Bollywood movies"
Ventajas: "All no!"
Desventajas: "Seats are too close!"
Ventajas: "La comodidad del avión, el entretenimiento a bordo muy completo y el catering a bordo muy bueno"
Desventajas: "La atención del personal. Parecían poco felices pero me pasó en los 3 vuelos que tomé en Cathay"
Desventajas: "Same as before. Dirty and smelly. Food was ok."
Desventajas: "Distancia de asientos"
Ventajas: "El entretenimiento de abordo y el espacio entre asientos"
Desventajas: "El personal, es muy poco amable"
Ventajas: "the flight was on time"
Desventajas: "the sound system on my seat was broken so I couldn't watch movies except"
Ventajas: "Friendly and efficient staff."
Ventajas: "As per usual, Cathay’s service was top notch. Friendly, courteous crew, good food, a great entertainment system with a great selection. This particular flight was very smooth and, as it was only around 65% full, I was able to stretch out and get some sleep."
Ventajas: "No llego mi maleta a Vancouver"
Ventajas: "No llego mi maleta a la cuidad de Vancouver y tenía una conexión y fue todo un desastre con tantas vueltas"
Desventajas: "No hay películas en español"
Ventajas: "On time. Got an isle seat."
Ventajas: "Food great, smooth flight. Helpful stewardess. Fairly comfy seats"
Ventajas: "Great airline, punctual, attentive"
Ventajas: "The staff was attentive to fixing the problem after it happened three times."
Desventajas: "TV monitor was broken and I could not use it for several hours"
Ventajas: "caring flight attendant went extra mile to move people into better seats if they were available."
Desventajas: "people in lowest economy seats (back of plane) did not get an amenity bag (ear plugs, toothbrush, eye mask)."
Ventajas: "Flight comfort, plane, staff. Overall a perfect travel experience."
Desventajas: "Mango desert...that’s all."
Ventajas: "Everyone on Cathay pacific is very nice and the food was relatively good. They did everything possible to make this a better flight."
Ventajas: "Speed of the plane Food choices Crew"
Desventajas: "Seat comfort and leg room of economy class cleanliness of the toilet during flight"
Desventajas: "Would have liked to have been offered a beverage more often"
Ventajas: "Overall was great, smooth flight and great service."
Desventajas: "Seating in coach was really tight and during my trip in Hong Kong, I had to be hospitalized"
Ventajas: "Excellent crew and nothing to complain apart from the economy seats being a bit stiff."
Desventajas: "Got stomach ache after eating the food."
Ventajas: "Excellent service, lucked out into a flight that wasn't full for once and was able to sleep."
Desventajas: "Food could have been better. Pasty potatoes and soft vegetables. Ice cream though :)"
Ventajas: "Crew were nice."
Desventajas: "Very bumpy ride, and about a third of the entertainment touch screens did not work, including my sister's. Crew were helpful though throughout and gave us and others a $50 voucher for our trouble."
Ventajas: "not a full flight so obviously more comfortable"
Desventajas: "did not like having to deplane then reboard"
Desventajas: "More than two hours delay"
Desventajas: "No Wifi on a 16 hour flight is simply stunning to me."
Ventajas: "The seats were very comfortable. Made it easy to sleep even in a middle seat."
Desventajas: "We had to wait outside the boarding area until right before boarding. Also they did not allow me to reserve a seat when booking."
Ventajas: "friendliness of crew and ease of boarding"
Desventajas: "food was ok"
Ventajas: "Comfortable seat , surprisingly good food"
Ventajas: "Very good service and comfortable plane"
Desventajas: "I personally don't like how you can't choose seats until check in. Although the food menu states that noodles and snacks were available upon request, we were turned down several times when we requested. Food served, especially main entree, were barely edible. It was probably the worst airline food I've ever had, and I travel very frequently. When we arrived back at JFK from our trip, it took over 2 hours for our luggage to arrive at baggage claim."
Ventajas: "When you see a big plane you always wonder how long it will take but Cathay Pacific was very efficient during the boarding and deplaning. It was a very long flight and they kept everybody happy with a smile. Extremely accommodating."
Ventajas: "I would like most of the employees of Cathay Pacific works in your company, they are very nice and also very kind to treat customers and kindly help us to solve problems during our traveling. I really appreciated. and I can say nothing but many thanks to all of Cathay Pacific employees. Ying Tao, SUN"
Ventajas: "The crew was very attentive directing us to other bathrooms as needed. Sitting at the bulkhead helped a lot"
Desventajas: "The baby meal is ideal for infants between 6 and 12 months of age"
Desventajas: "Need a little extra leg room"
Ventajas: "Food was incredible and the staff were so accommodating! Absolutely loved it!"
Ventajas: "Everything went us per schedule. The staff nice and polite."
Desventajas: "The seating is too cramped ."
Desventajas: "No seat assignment until at the airport, so my wife and I had to sit at separate rows, far away from each other for 15 hours. I will never buy from kayak again"
Ventajas: "Crew is always very attentive and helpful."
Desventajas: "Need to have more movie and tv show choices. The food could also be a bit better."
Ventajas: "Good communication about departure delay, check in was fast and efficient."
Desventajas: "I had to ask crew repeatedly for a simple snack, meals were very slow to arrive, entertainment system we'd glitchy, food was just ok."
Ventajas: "The quick response of flight attendants and the comfort of the economy seats."