Ventajas: "Crew was not very friendly."
Desventajas: "Checking in for flight was not very good. Counter help was not well informed/trained."
Ventajas: "Movie selection was ok"
Desventajas: "Ran out of meals offered me crackers and bread boarding was a mess long delays I will never fly Philippines airline again!"
Desventajas: "Too cold on the plane, air is very dry, seats are very uncomfortable. The seats are hard. No cushion. No foot rest. Cup holders don’t work properly and my drinks tilt and spill. Bathrooms are dirty. Not baby friendly. Food is poor quality. I didn’t get a drink during my meal. I had to flag a flight attendant down to get juice."
Ventajas: "Great and helpful crew. Good entertainment selection."
Ventajas: "The crew was friendly and polite. Cannot complain. The seat in Premium Economy was better than expected. Certainly worth the upgrade."
Desventajas: "The food was good but could have been better. I don't really know what to normally expect. The cloth napkins and metal flatware were certainly appreciated."
Desventajas: "Delay in arrival caused us to miss this connection"
Desventajas: "The extra bag fee is insanely high, $175."
Ventajas: "Crew, service, comfort, food extra superb,"
Desventajas: "Add games on your entertainment, as you have movies for all ages, and have music as well like country song or old favourites would be much appreciated.."
Ventajas: "Crew was great."
Desventajas: "We didn’t appreciate the delay."
Ventajas: "No delays. Reached destination an hour early. Food was very good."
Desventajas: "My main issue is with the payment confusion between vayama and philippine airlines (unknown outstanding balance came out after managing my booking) which caused major hassle because both parties couldn't help me even after several calls/emails. Actually, another vayama-Philippine airlines passenger reached out to me after she experienced the same situation. Baggage allowance very strict. Would prefer more asian entertainment content."
Ventajas: "Take off and landing on time."
Desventajas: "Very cramped...par for the course."
Ventajas: "i like the movies selection , dinner meal which was sweet and sour fish ."
Desventajas: "They don’t offer meals for people who aren’t beef or pork eaters . Although they had a fish meal the breakfast did not have that option."
Desventajas: "No movies in thePR301"
Ventajas: "Flight took off early landed early"
Desventajas: "The seats obviously and the nead trolley dolly was quite rude she spoke about me to another passenger like i wasnt tgere"
Ventajas: "Great service."
Ventajas: "Great experuance. Caring staff"
Ventajas: "Very nice attendant"
Desventajas: "Very irresponsible staff"
Ventajas: "Liked the crew - ground and in air folks are always awesome. Pinoy food is always yummy and their J&B Whiskey is always welcoming."
Desventajas: "Nothing except for the price. Checked again the following week and it was $100 cheaper. Sucks but what can I do???"
Ventajas: "Cabin temperature was good. Staff were excellent!"
Desventajas: "Landing was rough. Flight delayed for 20mins!"
Ventajas: "I liked being able to have seat selection, one checked baggage and a snack, even if it was simple"
Desventajas: "Having to wait in the tarmac for 45 minutes.. I would ha e rather wait at the terminal where there is WiFi and more space.."
Ventajas: "the people"
Desventajas: "flight was delayed But what else is new with PI. AIR. My husband has flown many times with pi air and he says you care about your bottom line only. it takes money out of our pockets every time we are delayed and or our luggage is lost. Now go and do the right thing."
Desventajas: "The food on both flights was pretty disgusting. And I was never given the option to order a diabetic meal."
Ventajas: "The flight was on time, actually even earlier arrival. I enjoyed watching the movies for free!"
Desventajas: "One of my checked-in luggages, upon retrieval at the baggage claim area, did not have its luggage cover and worse, it was not locked!!! When i went to the PAL baggage assistance desk, we found out that it was inspected by TSA. So disappointing that TSA did not lock my luggage."
Ventajas: "Up to date and WORKING entertainment system. Ample charging options. Business class seat operation a little cumbersome and complex, but fully reclining"
Desventajas: "Came down with flu right after flying, again! Most likely sources are passaenger poor hygiene, poor cleaning practice between flight and poor air recirculation with inadequate filtration...hope to fix those things one day"
Ventajas: "Decent video choices but not great; decent checkin process"
Desventajas: "No leg room. Bad food."
Desventajas: "Nearly threee hour tarmac delay. Every time I fly with them there is a horrible delay."
Ventajas: "organized departure / arrival aircraft cleanliness pleasant staff great food & entertainment / free alcohol great leg room"
Desventajas: "El vuelo estuvo demorado x más de una hora!"
Ventajas: "Excellent customer service from the crew and airport staff. Very nice people."
Desventajas: "This flight we took was an older plane, no USB ports or entertainment was available. They do offer an app to watch free movies but you have to download it where your phone has good service. They also offer free in flight wifi, but that didn't really work too well for us. Not sure if that has to do with our carrier."
Ventajas: "everything was perfect"
Ventajas: "The friendly hospitality"
Desventajas: "The food"
Desventajas: "Super delayed flight was delayed about 4hours, but is understandable due to storms."
Desventajas: "Flight delayed for about 2 hours"
Ventajas: "the airline crew were very accommodating to get the family seated together when everybody were boarded."
Ventajas: "My husband had a very good experienced with his flight. Food was great and the flight was fast."
Ventajas: "The overall price of the airline tickets."
Desventajas: "We flew Philippine Airlines 4x in 9 days; 3 of the flights were delayed by two or more hours. Ridiculous!"
Desventajas: "2.5 hour check in than 3+ hour delay to take off (I flew 4 flights in one week with them, all 3+ hour delay) in flight entertainment only on app you had to download prior to departure. Small seats, airbus 330 with 3-3-3 configuration. Food was awful. Avoid this airline, any perceived thought of saving time with direct flights lost with take off delays. In Manilla all their flights were severely delayed. In country this is a running joke."
Ventajas: "Friendly crew."
Desventajas: "Turbulent flight. Small washrooms."
Ventajas: "Very good cobfort and assistance"
Desventajas: "Entertainement system was bad, few options, no wifi as indicated before"
Ventajas: "Good flight with excellent Serb=vice form the crew"
Desventajas: "Inflight entertainment US for one whole sections of the aircraft. The aircraft looked tired the table fittingwas broken ,"
Ventajas: "friendly staff"
Desventajas: "flight delayed without a heads up. no entertainment on the flight."
Ventajas: "Excellent flight... No complaint"
Desventajas: "Crew ver attentive but since it's an evening flight, I had perfect sleep"
Ventajas: "It was cheap. The seats were ok. Flight attendant made me a special vegetarian tray, really appreciated that."
Desventajas: "Very no frills. Very old airplane. Only 1 tv screen in the front of the airplane, no individual tvs. Bathroom got very dirty by the end of the flight, trash bin overflowing. Food was inedible."
Ventajas: "Few passengers during the flight."
Desventajas: "They served meal an hour after the take off. Then another meal an hour before landing. I was starving. Some stewardess are not friendly. One stewardess spilled water on me and she didn't even say sorry."
Ventajas: "Not much"
Desventajas: "Service was bad, delayed flight, etc."
Ventajas: "The crew was friendly."
Desventajas: "Boarding took too long, overhead compartment to small"
Ventajas: "The food is ok and thy serve you plenty of it."
Desventajas: "Worn out seats, dated aircraft, our 12hr return flight had no in-seat entertainment, they are playing an obnoxious theme song on an infinite loop during boarding and exiting. Unless you need to fly directly to the Philippines, I would avoid this airline for connections to other points in Asia. There are just way better airlines that will get you to Asian cities for a little more money. Pay the extra, as it will be worth it for that long of a flight."