Ventajas: "Not much"
Desventajas: "El avión era muy viejo. No había entretenimiento abordo. No había wifi."
Desventajas: "Flight delays"
Desventajas: "The flight was overbooked. I paid extra for a window seat but someone else was also booked in that seat, so I was forced to move to an aisle seat in the middle. I will be asking for a refund for the upgrade. Not only was I denied the window seat, but the seat I was moved to had a broken screen."
Ventajas: "The cabbin crew they don’t even talk nicely to the passengers they have attitude, they don’t even provide extra pillows Food was bad Service was bad Airline is bad six hours delayed from delhi to Hyderabad two times security check that is unexpected. They don’t even realize new born babies, infants, old age and sick peoples are traveling. This airline is dumb, worst, poor, bad, I’m not going to suggest to my relatives and friends neighbors for air India airline."
Desventajas: "I don’t like food it’s not enough for one person if I ask extra they said we don’t have it, it’s ridiculous it’s long journey you should provide extra food, it was nasty food and not enough."
Ventajas: "Good food served, polite crew and very attentive to passengers."
Ventajas: "It was in time. No issues with luggages"
Desventajas: "I paid extra for seat reservation but they gave me just random seat not the one I picked."
Desventajas: "Delayed several times Overbooked Lavatories not working"
Ventajas: "Flight attendants"
Desventajas: "The general condition of the aircraft. It was in disrepair and worn. Seats were uncomfortable. Audio/video was inoperative and staff could not fix it. Food was tolerable with a definite decline in quality."
Ventajas: "Salimos en hora, todo perfecto"
Desventajas: "Comida buena"
Ventajas: "Air India is the best. Highly recommend it"
Ventajas: "Welcoming, food"
Desventajas: "The seats were okay but can be comfortable."
Ventajas: "Nice Everything is good."
Desventajas: "They can supply better food."
Ventajas: "Nothing is organized and over all very worse airline experience. No respect to customers"
Desventajas: "Almost everything I disliked. Crew were not accommodating and helpful. Need better service training on how to treat customers."
Ventajas: "The price and that it was a direct flight"
Desventajas: "Video didn’t work and there was no entertainment"
Ventajas: "Excellent. Indian food and entertainment"
Desventajas: "Plane was old"
Desventajas: "Worst food I’ve ever had, highly salty and tasteless. And seats were literally falling apart. Even in upright position, they were reclining all the way under the weight of average passengers."
Ventajas: "Flight time from ORD to DEL. Quickest flight."
Desventajas: "Everything else."
Ventajas: "Non stop Timings Convenient Good food Courteous staff"
Desventajas: "Entertainment system having issues Headphone quality not good"
Ventajas: "Punctuality and timely boarding."
Desventajas: "Bland food, no entertainment, worn seats."
Ventajas: "Nonstop to India. Seat space. Ease of check in. Flight times. Wanted to reach India in day time."
Desventajas: "Food was ok. Expected vegetarian food to be better in Air India. Some entertainment systems broken."
Desventajas: "Entertainment was not working. Seat tray tables were broken. Seat smoothness was very worst"
Ventajas: "Great service and food"
Ventajas: "Staff was courteous and helpful. Pilot was great."
Desventajas: "The seats were dilapidated, equipment didn’t work and the entertainment system was a mess. Movies kept on stopping and had to started again only to stop one more time."
Ventajas: "Unfortunately the tvs were down for the whole flights. When i reported they did not fixed till the end of flight."
Ventajas: "The food was decent. That’s about it."
Desventajas: "Other than this, the on flight entertainment was broken for the 15 hour flight, and people and their kids became restless. The staff refused to do much about it. It was a really bad experience. Some of the lights weren’t working for people who wanted to read and they were told to stand near the bathroom area for light. Overall, I won’t be flying air India again."
Desventajas: "Poor customer service, non working entertainment systems, no one care when complained."
Desventajas: "food was cold and hard bun as order vegetarian food. small leg room."
Desventajas: "The flight was delayed, no proper support or updates were given. The flight tracking page of air India is not updated real time."
Ventajas: "Hospitality Generally the crew were great."
Desventajas: "Food could be better"
Ventajas: "Only crew .."
Desventajas: "Nothing was good no facilities was in washroom , it was so dirty , no one was there to take care of . No mouth freshnessner no moisturiser .our LCD wasn't working at all , even we couldn't off the screen , the whole journey in front of our eyes a bright screen so couldn't sleep and no eye pad provided , the flight was already delayed by 7 hours ... It was worst , No comments for food .."
Desventajas: "Leg room in Air India No wifi at Delhi airport"
Desventajas: "food not so good. The entertainment system was not working on many seats including mine"
Desventajas: "I didn’t like unpaid for a Business CLass seat and no entertainment system for half the flight. Also was 2 hours late"
Ventajas: "All bags were weighed and accpted while issuing ticket. Ehile boarding we were singled out without specifying reason. After a while the agent said to weigh the hand bags again. There was no change. For no reason we got stuck."
Ventajas: "food was good. toilets were clean. Much better than our earlier trips. plane comparitively new and pleasant."
Desventajas: "Most of the time the windows were closed leading to darkness."
Ventajas: "Service & discipline of staff"
Desventajas: "Seats are extremely small with very little leg space. AC was not working throughout thd flight. LCD was extremely slow. LCD touch was not working. Food was just OK."
Ventajas: "leg room, on time take off and landing"
Desventajas: "limited entertainment choices"
Desventajas: "Poor airplane condition, tray table broken, could not recline the chair. Bad smell from bathroom Awful food. Non veg smelled very very bad and it was like some really bad animal. Awful"
Desventajas: "Flight was delayed by 7 hours. Connecting flight arrangements we're not made promptly. Poor response"
Desventajas: "Equipment did not work well. Business class seat that would not return to upright position."
Ventajas: "Food was good"
Desventajas: "The air hostess was rude to the elderly passenger who might not have ever flew and in the other airlines the crew members are really very helpful, they give a smile all the time and give special attention to the elderly, this was missing in this flight."
Ventajas: "Food,was good and staff were courteous!"
Desventajas: "Check in at O'Hare was extremely slow due to carousel / roller belt malfunction! While the seats provided sufficient Kent legroom space, the pull out food trays were wobbly, unstable and uneve. It is time they need an overhaul! Entertainment was sub par compared to other airlines. Selections were old and meager. Cameras weren't working properly!"
Ventajas: "It was comfortable enough."
Desventajas: "I paid 14.95 to make seat selections online but the airline had no record of it so I ended up in a middle seat on this 15 hour flight. In addition the entertainment systems in my section of the plane did not work."
Desventajas: "Entertainment services not working. Very disappointed"
Ventajas: "El tiempo de embarque y despegue fue rapidisimo, y el vuelose hizo muy corto."
Desventajas: "El tiempo previo al embarque fue en una sala no demasiado confortable."
Ventajas: "Comfortable seats, flight attendants were nice and helpful. Media system was wonderful."
Desventajas: "Indian food was little spicy."