La comida estuvo muy mala
El vuelo estuvo excelente. La gente de JAL es muy especial. La próxima vez volveré a volar con ellos.
Ventajas: "None"
Desventajas: "Crew was not very helpful"
Ventajas: "Professional and friendly crew"
Desventajas: "Food quality from Jakarta is bad"
Desventajas: "Very professional and friendly crew. Food quality was excellent."
Desventajas: "Boarding took forever and flight was delayed"
Ventajas: "I think Japan Airlines is the best airline."
Desventajas: "The flight had a lot of background noise from the plane. I couldn’t hear what the attendants were saying."
Ventajas: "The meals were an experience in itself. It felt like I was at a 5 star restaurant."
Desventajas: "The seat cushions in economy class could be softer. My rear end was feeling it after the long 11 hour flight from Chicago to Tokyo."
Ventajas: "Jamás había estado en un asiento de clase económica tan cómodo y que el servicio fuera de clase superior."
Desventajas: "Todo excelente !"
Desventajas: "Great experience all around. Need to improve access customer service support."
Ventajas: "Comfortable and great crew"
Desventajas: "Tight seating."
Desventajas: "Cancelled flight"
Ventajas: "Best airline I have ever flown."
Ventajas: "I had to change my flight and it was a terrible experience, I will book directly with the airlines from now on."
Desventajas: "Delayed flight that cost most passangers their next flights, incredibly stressful. Upon arriving to Chicago there was a problem lining up the exit ramp to the boarding craft and it took a very long time to correct the situation."
Ventajas: "Ms Yoshinaga went out of her way to make sure everything was smooth for my experience."
Ventajas: "Great crew, good food selection."
Desventajas: "Everything was good"
Ventajas: "Great tasting food, and nearly constant beverage service."
Ventajas: "Boarding procedure was the most efficient I have ever seen for a 777. Very quick and efficient, back to front. Great food. Very polite and efficient crew. Plenty of leg room in coach. Comfortable seat configuration, with only three seats in center section. JAL is a great airline!"
Ventajas: "The small plane from Toronto to Chicago was operated by American Eagle. The airplane is a small. I do not have leg room, but overall it was a decent flight."
Desventajas: "Small airplane"
Ventajas: "Japan Airline is a notch above the rest. The services was constant and consistent, the food was delicious and abundant, and the seats were comfortable. I was surprised at how often they would go up and down the aisles checking on passengers, picking up trash, and serving small food items. To top it off towards the end of the trip they put toothbrushes in the bathroom so you can leave fresh, awesome."
Desventajas: "I really dont have a negative things to say, I was really happy with the service. Especially since I hate flying this make the trip so bearable."
Ventajas: "When I checked in for my connecting flight from Tokyo Narita to New York, the crew said there was no more seat on economy class. She was making sure that I got on the plane by placing me on the premium economy seat. I appreciate the effort and the courtesy of JAL."
Desventajas: "The meal and dessert were served at the same time. Too much food all at once."
Ventajas: "Flight attendants were super helpful and lovely, couldn't have asked for better. Very pleasant experience. Plane was clean and tidy and they arranged us all so the majority of us had a spare seat in the middle which I'm sure everyone appreciated."
Ventajas: "Everything about the Japan air portion of our trip was excellent."
Desventajas: "No problems whatsoever."
Ventajas: "The Japanese culuture all in all is amazing, the Jap Airlines was no exception. The flight attendants were so nice and beautiful as well."
Desventajas: "There wasn't anything I didn't like. I wish USA could be more like them in a business aspect."
Desventajas: "They will not let me board the plane and I checked the airline before.leaving USA to make sure my ticket is valid and it's OK but when I was to return to USA on april10 they inform me my ticket invalid,cost me alot of money and inconvenience ,God bless"
Ventajas: "The hospitality of the crew"
Ventajas: "It was the best flight and airline I have flew so far. The crew was extremely professional and very helpful, the space between the sits was great and I didn't feel cramped into the sit like on any other airline. Food was excellent also!"
Ventajas: "I liked everything about the flight service and attendants. The attendants were always respectful and smiling...."
Ventajas: "I enjoyed their food very much, and the bathrooms are so clean! It made my trip easy. You will never regret using JAL."
Ventajas: "Plane was spotlessly clean, smelled nice, bathrooms also very clean and had toothbrushes and toothpaste. I requested the vegetarian meal and it was the best airline food I have ever eaten Flight crew was friendly and seemed to genuinely enjoy working for Japan Airlines. I don't see that very often on any domestic US air carriers. I highly recommend Japan Air."
Desventajas: "Headset was too big for me and kept skipping back."
Ventajas: "Amazing customer service, flight attendants could not be more welcoming."
Ventajas: "The crew was excellent, constantly checking in with us to make sure we were okay since we don't eat the airline food."
Desventajas: "While there was more leg room than on most flights, the actual seats were not comfortable enough for a twelve hour flight. This was our ninth trip to Japan, and these were the most uncomfortable seats we've ever had."
Ventajas: "Absolutely loved the flight. The flight staff was among the best I have flown with. In terms of service I could not have asked for any better. The seats were super comfortable with a great entertainment system/large screen. The layout essentially gave you a nearly private suite. The doos service was impeccable. The lavatories spotless, along with those cool Japanese bidets...first one I've seen on a plane. Overall, I loved the experience."
Desventajas: "Remarkably the one issue on this wonderful business class seat was a limited area of storage for small items, most significantly a lack of a pocket for a cell phone by the USB port. Also the armrest didn't rise when the seat was in upright mode."
Ventajas: "El vuelo partió y llego según lo programado. Se puede usar wifi, lo cual ayuda mucho a tener un mejor entretenimiento a bordo, asi que pude hablar con mi familia y amigos, y usar mi spotify. Las horas se fueron volando ;)"
Desventajas: "La comida pudo ser mejor. No es que estuviera mal, pero esperaba un poco más de JAL."
Ventajas: "Staff amable."
Desventajas: "El staff no ponía orden ni apoyaba a los pasajeros al momento del abordaje, por lo que se comenzó a hacer una fila grande, no dejando pasar a la gente a sus asientos."
Ventajas: "Me gustó la puntualidad de la aerolínea y también el trato que se me brindó. El staff de vuelo siempre es muy amable y atento."
Ventajas: "El staff de American Airlines también fue muy amable. Siempre con una sonrisa y buen trato a pesar de las 11 horas y media de vuelo."
Ventajas: "Boarding is efficient. Crew helpful and willing to please."
Desventajas: "The food and overall service amenities are lacking in JAL. My flight was 8 hours and only one meal was served and one snack. The meals themselves are nothing special or enjoyable."
Ventajas: "More leg room in Japan airlines. I decided to use JAL as much as possible. Stewardess are all nice and very attentive."
Desventajas: "Food is ok, but way so much better compared to the other airlines. The chair is not as comfortable (hard to sit) , but more leg room is a good advantage."
Ventajas: "Boarding!"
Desventajas: "Food was below standard."
Desventajas: "We couldn't land in Narita due to bad weather, so we did emergency landing to Haneda to refuel and go back to Narita. But after we got off in Narita, the immigration is chaos. Nobody arranging it and people just going wild, nobody knows where the line should begin. We spent 2 hours plus in the imigration line. So from the scheduled time to arrive at Tokyo 5pm, we get to our Hotel at 2am. Good job Narita airport!"
Ventajas: "The crew was very good and consistently accommodating"
Desventajas: "Nothing actually"
Ventajas: "A quiet, quick and on time flight in a small plane with a competent crew - just as expected!"
Desventajas: "Food was not good."
Ventajas: "Flight attendants were great and very accommodating. They made the flight comfortable for all passengers. The entertainment was decent, some recent movies. Overall a pleasant experience."
Desventajas: "There was no choice for vegetarian/vegan meal options on the flight. This was my biggest complaint. Having a meal option is crucial when you are flying for 10+ hours. It is 2016, the vegetarian/vegan community is growing, and it is unfair that there was no choices. Luckily, the snacks were vegan friendly and the kind staff tried to put together a meal of veggies, fruit, and as many rolls as we wanted. If this wouldn't have been the case, the flight could have been a lot worse. Consider giving the meal preference choice to people. Not everyone eats meat, and many have an allergy/intolerance to dairy."
Ventajas: "JAL is by far my most favorite airline. Their service overall from check in to the cabin crew is excellent. They always make me feel special, very courteous and friendly."
Desventajas: "Friendly and courteous stewardess. All it takes is a smile that makes your long trip a better experience."
Ventajas: "Yes"
Desventajas: "Can’t say anything but when travel again we’ll still choose Korean Airlines. We love it."
Desventajas: "Need more movie options for a 14 hour flight"
Ventajas: "Cleanliness & spacious leg room"
Desventajas: "Serve the coffee/tea with the meal, not after."
Ventajas: "Clean, kind cabin crew & nice meals"
Desventajas: "entertainment"
Desventajas: "Seat lacked good padding, very uncomfortable for 12 hour flight"
Ventajas: "The crew was very friendly and accommodating. The food was delicious. The plane was clean. This was much better than United Airlines."
Desventajas: "As with other airlines, flying coach is uncomfortable."
Ventajas: "The seat is comfortable."
Desventajas: "One toilet got dirty, and I had to wait for another toilet. One option of the food was no longer available."
Ventajas: "Service was great and flight landed safe. Korean food was delicious."
Ventajas: "Lots of room,good food,friendly staff"
Desventajas: "No complaints at all"
Desventajas: "No any fruit available snack Lay over is too long!"
Ventajas: "Very helpful crew. Good leg room"
Desventajas: "Entertainment system did not work, so I was moved to another seat."
Ventajas: "Quick boarding. Friendly and attentive staff who spoke good English in addition to Korean. The food was good for airplane food."
Desventajas: "It was as good as it gets in Coach!"
Ventajas: "Overall flight was awesome"
Desventajas: "Would suggest a footrest to the economy seats and provide in-flight wifi."
Ventajas: "Great"
Desventajas: "None"
Desventajas: "Just the more than one hour departure delay. Reason given was that they were still waiting for passengers on a connect connecting flight. Then what was unusual was a manual head count of passengers which was out of the ordinary in this high tech world of modern air transportation"
Ventajas: "Same as above"
Ventajas: "Cabins were spotless, restrooms kept clean, attendants always pleasant and food excellent"
Desventajas: "Too much material in seatback pockets, couldn’t store anything"
Ventajas: "The new plane was amazing on my way back from Singapore to Chicago. The staff is extremely courteous. The food was good which included some traditional Korean food options and some western cuisine."
Desventajas: "On my way from Chicago to Singapore, they had an old plane and the business class was mediocre at best. The seats were uncomfortable. They were stacked side by side and did not have a "personal pod" formation which in my honest opinion is quite a waste of thousands of dollars you paid to travel. Additionally, the entertainment was just okay. There were not too many great options of movies and for the old plane, the screens were really bad."
Ventajas: "great staff... treat you like a king"
Ventajas: "Top notch service and food in economy on a 14 hour flight! The flight attendants are wonderful! I wouldn't fly with any other airline!"
Desventajas: "Crew members are fed up with arrogance. I had to beg them to get a cup of water."
Ventajas: "I thought the food was exceptional"
Desventajas: "Seats too small for a seven hour flight"
Ventajas: "The crew was so helpful and accommodating with my meal and all aspects of the flight! They were just so nice and I usually done get that with other airlines that I've flown. They were so accommodating it was my first time flying Korean air and I would definatly fly it again! You have plenty of leg room and it was just a pleasant flight!"
Desventajas: "I wish they had a few more updated movies and kids movies other than that no complaints"
Desventajas: "Lack of food option for vegetarian"
Desventajas: "Boarding was a free for all. did not board by aisle."
Ventajas: "Food and boarding."
Desventajas: "No comment."
Desventajas: "I would have appreciated more movie options and TV show options on the entertainment monitor."
Ventajas: "The seats were roomy and considering this was 14 hour flight that was important. The entertainment was superb - they had all the latest movies and plenty of them to last 14 hours. The service was the best. Flight attendants were so nice and accommodating at all hours of the day and didn't even flinch once after our multiple requests for more wine. They made sure we had enough food and snacks throughout the flights and provided plenty of water and juices to stay hydrated."
Ventajas: "Everything went very smooth and easy! The ride was relaxing and went great!"
Desventajas: "Uncomfortable seats"
Ventajas: "The return flight food."
Desventajas: "Uncomfortable seating"
Ventajas: "Great service, kind service, food was better than expected, and they allowed you to stand in the back to stretch your legs. This was helpful for the 13 hour flight to not be trapped sitting!"
Ventajas: "The attention to detail and excellent service was better than I had expected. I was especially impressed by the stickers the cabin attendants used to notify sleeping passengers upon waking up that the meal/drinks were still available upon request."
Desventajas: "Chairs are quite hard and the movies selection limited."
Ventajas: "Everything was perfect. Food was good, seats were great, entertainment was excellent, and the service was incredible!!"
Desventajas: "Nothing. Everything was fantastic, even the bathrooms were cleaned multiple times during the flight."
Ventajas: "Excellent service from staff. Always with a smile. Food was exceptional!!! They even serve icecream on board!!! Food and drinks kept on coming."
Ventajas: "Tripulación extremadamente atenta, limpiaban los baños cada vez que alguien lo usaba, silenciosa. Cabina moderna, asiento totalmente reclinable, muy cómodo."
Ventajas: "Food was definitely above average. Cabin service was good."
Desventajas: "Not took off on time. No explanation or apologies from the captain."
Ventajas: "This was my first time on Korean Air. The flight attendants were so kind and attentive to everyone. I was very impressed. I felt the seats had more leg room and leaned back further than airlines I've flown on in the past."
Ventajas: "I missed my flight by 24 hours. They put me on that day's flight in a better seat than my original at no charge. And their in-flight service is always A+!"
Ventajas: "Great Service Check-in Process Boarding Process Lounge Food"
Desventajas: "Seat is a bit outdated: lie flat but not very comfortable. Their new Business seat on B777 seems much better Security / Immigration in Bali took 2.5h all flights to China, Korea, Japan, Australia seems to depart between 11pm and 2am Breakfast was served 2.5h before landing reducing sleep time"
Ventajas: "Fairly smooth boarding, no problems with luggage."
Desventajas: "Uncomfortable seating in economy, difficult to make it through aisles due to narrow width. Back ache on this long flight. Bathrooms don't seem to be enough for number of people on this flight. Arrival time is a bit late. Very bumpy flight at 10K."
Ventajas: "Great food and friendly flight attendants"
Ventajas: "Flight attendants are very kind; food and drink was enjoyable."
Ventajas: "Free same quality"
Ventajas: "the flight attendants were great, and we had the two seats across in the very back, which is much more comfortable than the three, or the center area."
Desventajas: "we had terrible turbulence for several hours, and therefore didn't sleep. I know the pilot was trying to find calmer air, but it really seemed like we were descending way too fast. It was a LONG 11 hours."
Ventajas: "Same as above"
United es una aerolínea con muy mala comida
ANA es una aerolínea con buen servicio
Auxiliares de vuelo respetuosas y atentas
Ventajas: "Again, the crew was extremely polite and accomodating. I’d fly with them again!"
Ventajas: "Buena aerolinea"
Desventajas: "Que hable ingles bien el personal"
Ventajas: "Abordaje"
Desventajas: "Comida"
Ventajas: "Logjam Manila traffic, confusion at MNL, late for check in, but staff got me on the plane. Then my suitcase was busted open at Chicago O'Hare on the conveyor belt and ANA issued me a replacement on the spot. Two problems [ not their fault ] handled beautifully. ANA is truly amazing. Thank You !!"
Ventajas: "The food and the crew were great."
Desventajas: "I am yet to find an airline that has any semblance of comfort in economy class for someone 6’ 2”, and that isn’t even tall! It would seem that the seats should be tall enough not to have the headrest push on my shoulders.....such as making it adjustable enough to be used as a headrest."
Ventajas: "Good"
Desventajas: "Good"
Ventajas: "Good"
Desventajas: "Good"
Desventajas: "If there was no delay."
Ventajas: "I was lucky the flight was not full and the seat next to mine was empty allowing me to relax and sleep well."
Ventajas: "On time. Clean interior. Kind cabin attendants. A high quality standard of performance."
Ventajas: "I like the service. I love the food,"
Desventajas: "Nothing for complaining, everything is good"
Ventajas: "The service was exceptional"
Ventajas: "Los dos vuelos que tome salieron demirados por diferentes motivos"
Ventajas: "Staff Many empty seats"
Ventajas: "Clean plane, comfy seats and great staff"
Desventajas: "Everything was good didn’t hate anything"
Ventajas: "Staff were very helpful and very foamy and comfortable seat"
Desventajas: "No boarding zone number called in economy"
Ventajas: "The crew are all nice and helpful"
Ventajas: "Excellent service."
Ventajas: "The service...the food...the entertainmrnt....tq tq tq"
Ventajas: "The food, choices of entertainment, and the crew"
Desventajas: "Nothing"
Ventajas: "Crew was very nice and accommodating ... refreshing change."
Desventajas: "Hoping for different movies on the long flight back...and less R rated ones...some different games (like trivia) would have been nice."
Ventajas: "The crew was very professional and exceptionally polite and attentive. Possibly the best I have encountered on an international flight."
Ventajas: "crew and food was great"
Desventajas: "seat cushion was a bit on the dead side."
Ventajas: "The crew are so courteous and helpful."
Ventajas: "It was a fast flight, the crew was very accommodating and it was very comfortable."
Desventajas: "Los espacios entre asientos son muy pequeños."
Desventajas: "The food was not as good as in my previous flights."
Ventajas: "Big TV screen. Food."
Ventajas: "ANA from Tokyo to Jakarta, ANA- Jakarta to Tokyo."
Desventajas: "."
Ventajas: "Staff were very nice. Very fast service as well."
Desventajas: "Seats were a bit uncomfortable"
Desventajas: "No opción de español"
Ventajas: "Crew were very friendly and attentive. Lavatory was kept clean. Good choice of movies."
Ventajas: "The stewardess are the most polite and helpful I've travelled with"
Ventajas: "very comfy, great ground handling crew"
Desventajas: "none"
Ventajas: "Todo"
Desventajas: "El espacio entre el asiento de enfrente. Es pequeño."
Ventajas: "Lindas y exquisitas chicas japonesas, atentas en todo momento"
Desventajas: "Todo excelente,."
Ventajas: "Nice crew, clean lavatory"
Desventajas: "Had a chance to select seats only for return flight Seats were too narrow"
Desventajas: "Nippon kept the planes uncomfortably warm. Also, we were not in an exit row, but our seats still didn't recline."
Ventajas: "As long as I didn't fly on united"
Ventajas: "Great service, accommodating staff. Seats were comfortable."
Ventajas: "Great flight. Plenty of leg room in economy section. Attendants polite, helpful and made you feel like you their valued customer. Would fly ANA again when traveling their routes."
Ventajas: "Clean cabin. Courteous and friendly attendants. Inflight amenities were excellent. Meals were perfectly portioned and delicious!!!"
Desventajas: "N/A"
Ventajas: "Whenever given the choice, I choose United flights operated by ANA over thiose operated by United because the ANA planes are generally newer, cleaner, have far superior on board entertainment (important for 12 hour flights) food is better and crew is more responsive/ solicitous."
Ventajas: "Excellent in every way"
Desventajas: "Flight were shaking badly several times and I feel dizzy"
Ventajas: "Excellent service"
Desventajas: "N/a"
Ventajas: "Boarding was efficient the crew was polite, professional and helpful, seats were comfortable, and the food was surprisingly good."
Desventajas: "Have no recommendations...everything was great"
Ventajas: "Crew was very friendly and plane was on time. Food was good and also had various snacks in between meals. One of the things I liked most was that they had nitenacks in the restroom."
Ventajas: "Spacious and comfortable"
Desventajas: "Food was pretty bad"
Ventajas: "Crew was awesome! Very attentive and friendly. Food was better than expected. Seating (premium economy) was very comfortable."
Ventajas: "Comfy seats (no need for pillow), large touch screen, generally clean"
Desventajas: "Better food. I love airplane meals and been on many different airlines and sad to say, eva air has the worst food out of all of them"
Ventajas: "Impecable, mucho hay que aprender por parte de las aerolíneas americanas del excelente servicio a bordo de las asiáticas, así es un placer volar"
Desventajas: "Nada"
Ventajas: "Free food!"
Desventajas: "N/A"
Ventajas: "The crew was very good at serving the meal. The crew did a great job telling passengers to get back in their seats when they were standing up while we were on the run way after landing."
Ventajas: "The crew was very attentive and the seats were comfortable."
Desventajas: "Nothing"
Desventajas: "The flight was great"
Ventajas: "Very accomodating crew. One of the nicer airlines I’ve flown on. Newer, well maintained clean aircraft."
Ventajas: "EVA Air is an excellent overall airline."
Ventajas: "Being able to check bags and get boarding pass at Taipei Main station prior to boarding MRT (similar to Hong Kong) is a very useful convenience. EVA staff there were extremely pleasant and helpful."
Ventajas: "EVA Air has just got it figured out, solid from boarding to departure"
Desventajas: "Faster airplanes, or I could pick shorter trips"
Ventajas: "La comida y también cuando te apagaron las luces del avión para dormirse."
Desventajas: "La incomodidad en los asientos en economy. 15 horas en asientos de economy no es la mejor opción para viajes tan larga. Tendría que comprar de business y para arriba si tendría el dinero."
Ventajas: "Very comfortable flight, many amenities included. Meals were excellent. Hospitality was exceptionable."
Desventajas: "Wifi is too expensive to be that slow. Please do better with your wifi. Not beneficial to business travelers at all."
Ventajas: "The plane wasn't full and we could spread out. Food was fine."
Ventajas: "Flight left on time , flight attendants made the flight great"
Ventajas: "Was a way home. Bathroom clean"
Desventajas: "Food was terrible. I’ve flown with Eva many times but the food is worse than ever. If your Chinese you can put seat back in meal service but if not Chinese must obey rules. The entertainment has very little to offer for such a long flight. So board. The seat is very uncomfortable and deflated seat is painful to my back. Flight overbooked in economy and many seats available elsewhere, they should offer for a little more money but leave empty while everyone is crammed like sardines"
Ventajas: "I like the whole round trip flight. from smooth and fast boarding process to big leg room for my premium economy seat. Food are good with 2 choises and staff are pleasant."
Desventajas: "Nothing I don’t like"
Ventajas: "Feeling much better than others"
Ventajas: "Very accommodating"
Desventajas: "Nothing to report"
Ventajas: "Great crew, impressive washrooms, food was wholesome and warm"
Desventajas: "My friend had a long wait in line to get her boarding pass. She was denied at the counter to fly due to there being 40 minutes until her board time. She was not checking bags, and the security line was a walk through. But they would not issue her a ticket, cancelled her international flight, AND her return flight. She had to buy an entire new round trip international flight...All the while her plane was still on the ground...This did not make sense to me. This does not make sense to anyone I explain the story to, either. Your counters truly are always long waits. It was her fault she didn't leave enough time. But the lack of flexibility in rebooking and the inability to still use her return flight home? WHY."
Ventajas: "Buena comida, aviones cómodos, organización, excelente atención"
Desventajas: "Nada"
Ventajas: "Crew friendliness"
Desventajas: "Food"
Desventajas: "the temperature on the plane fluctuates a lot. Sometimes very cold and sometimes too warm."
Ventajas: "Everything about my flights.."
Desventajas: "None.. they were very acoomodating of my request esp my seats"
Ventajas: "Comodidad y atención"
Desventajas: "El entretenimiento dentro del avión no era muy bueno."
Ventajas: "Comodidad y atención"
Desventajas: "El entretenimiento no fue muy bueno"
Ventajas: "I liked that the Airline was very accommodating in arranging an alternate flight for me, after they caused me to miss my Connecting flight in Taipei, due to the delay in Hong Kong. I didn't mind being redirected through Seattle first, and then on to Chicago, but. . . . ."
Desventajas: "The 1hr, 40 minute delay in Hong Kong ended up costing me 11 hours of additional travel time to reach my final destination. The Airline arranged for the last leg of my flight to Chicago from Seattle to be on a different Airline, and it wasn't so comfortable. Arrangements were made by the airline in Taipei for my flight out of Chicago for me also, but with a 4 hours layover and on a "Standby" condition. This I didn't understand because there was a much earlier flight leaving Chicago on this same airline and it wasn't full. Staff at the ticket counter did eventually correct it to the earlier flight for me."
Ventajas: "Seat is comfortable, washroom very clean"
Desventajas: "So far none since this is my second time in Evaa Air."
Desventajas: "We love there service no complaints"
Ventajas: "First time flying , smooth journey, nice in plane entertainment, food, crew etc"
Desventajas: "TAIWAN airport has free half day tours."
Ventajas: "food is good"
Desventajas: "night hour flight"
Ventajas: "Comfortable flight. Crew were friendly and attentitive."
Desventajas: "English speaking movie content was sub par."
Ventajas: "Food"
Desventajas: "Customer service and entertainment were awful"
Ventajas: "Food was great, metal utensils were a plus."
Desventajas: "Seat’s reclining angle is about odd/uncomfortable for me."
Ventajas: "everything done well and professionally"
Ventajas: "Crew were attentive.though tone of voice is not friendly the one doing announcement lady"
Desventajas: "Food is good though not as good before. Porridge was good though!"
Ventajas: "Love this airline! Their efficiency is amazing and the customer service was just as great!"
Ventajas: "great service!"
Desventajas: "The food was not as good and they could have offered more drink/water service."
Ventajas: "Comfortable seats. Godd leg room. Nice staffs. People sre friendly. Clean bathrooms all througout the flight. Impressive airline"
Desventajas: "None"
Ventajas: "Services were excellent. My daughter spilled her drinks on me, and I didn't have any change of clothes, asked for help and get pants from the crew to change."
Desventajas: "Nothing"
Ventajas: "Flight attendants very nice."
Desventajas: "Old movies. Need more drink service on 14 hour flight."
Ventajas: "Overall good flight. You get what you pay for. Staff was wonderful."
Desventajas: "In flight entertainment could have been a bit better, but other than that it was a good flight."
Ventajas: "Everything"
Desventajas: "Sitting for 15 hrs"
Ventajas: "Crew attention to detail, comfort, food, overall experience, clean restrooms"
Ventajas: "Staff was courteous and attentive especially to the older passengers"
Desventajas: "Nothing speaks volumes than an on time flight. While there was ample time for in between flight changes for leisure and rest, a delayed flight affects passenger demeanor and satisfaction the most."
Desde que llegamos al aeropuerto nos trataron muy bien. Es una aerolinea diferente y con altos estandares de calidad y de servicio.
Una aerolinea con estandares de calidad y de servicio insuperables. Nos trataron muy bien desde que llegamos al Counter.
El pase de abordar marcaba DOH, cuando llegué al aeropuerto me dijeron que mi vuelo salía de HIA, por lo que tuve que pagar un taxi para moverme de aeropuerto. La respuesta de la aerolinea fue: "lamentamos el inconveniente".
No permiten la facturación en línea de grupos. Por tanto al facturar en el aeropuerto terminábamos sentados en filas centrales y esperados.
Ventajas: "La tripulación es muy buena. El asiento no es el problema, sino la incomodidad que aporte la persona vecina."
Desventajas: "Que haya más variedad en la comida vegana"
Ventajas: "Todo muy cómodo y amables"
Desventajas: "El abordaje"
Ventajas: "El abordaje y descenso"
Desventajas: "Que los asientos de dos pasajeros estuvieran un poco más separados y que el menú de entretenimiento no esté en el respaldo de los brazos porque molesta mucho al compañero"
Ventajas: "The crew was v good"
Desventajas: "The seats and boarding staff"
Ventajas: "La mejor aerolínea, felicitar a la sobrecargo Viviana que se notó su profesionalismo ante mi persona."
Ventajas: "Crew was wonderful. Entertainment very good."
Desventajas: "Food was atrocious!"
Desventajas: "Me demoraron el abordaje por una batería que tenía en mi maleta facturada, 40 minutos antes de que salga vuelo, demorandome 25 minutos en atenderme para decirme que debo dejarla o declararla pero que no tengo tiempo de hacerlo o perdería el vuelo. Y ahí quedó mi batería. La comida más variada"
Ventajas: "la atencion de la tripulaciono fue muy atenta, el entretenimiento excelente, el embarque organizado"
Desventajas: "la salida se retraso, y el espacio es algo reducido, la sensacion de corriente de aire es muy elevada en general y sonora."
Ventajas: "Crew was nice, attentive and very helpful"
Desventajas: "More leg room"
Ventajas: "bien en general"
Desventajas: "el trayecto, intenta hacerlo mas rápido y una conexion adecuada"
Ventajas: "a la vuelta habia sitio y se venía comodo, el personal de vuelo agradable"
Desventajas: "puntualidad, y el vuelo fue muy muy largo , el tramo de shanghai a doha se hizo eterno, 11 horas o mas"
Desventajas: "La puntualidad. Hubo un retraso y perdimos conexión , un desastre en in viaje de trabajo , tiempo irrecuperable"
Desventajas: "Atención al cliente: en el tramo Doha-Nairobi pedí un cambio de asiento porque el compañero de fila estaba borracho (subió borracho y empezó consumir alcohol antes de despegar el vuelo), y me enviaron a un asiento incómodo, aún cuando cuando les dije que sufro de discapacidad en una pierna"
Ventajas: "The other two seats in my row were not occupied"
Desventajas: "The excessive and second security checking at Doha"
Ventajas: "The trip was very comfortable and food suited me"
Desventajas: "Snacks and drinks could be betteri"
Ventajas: "Comida excelente tanto en Business como en la sala VIP en Doha (desayuno a la carta)"
Desventajas: "Embarque del segundo vuelo en autobús..."
Ventajas: "Comida excelente tanto en Business como en la sala VIP en Doha (desayuno a la carta)"
Desventajas: "Embarque del segundo vuelo en autobús"
Ventajas: "Good staff and service"
Ventajas: "Puntualidad, comodidad"
Desventajas: "El aire acondicionado estaba muy fuerte y aunque te quejes no lo bajan"
Ventajas: "Food, entertainment options, comfortable seats, warm blankets"
Ventajas: "Un vuelo tranquilo y agradable, y la atención de la tripulación excelente. Lo único malo la comida. Muy difícil dormir a no ser que tengas delante salida de emergencia"
Ventajas: "Buena atención, buen vuelo, la comida bien. Nada que objetar"
Ventajas: "Excellent crew and plane. Not very crowded."
Desventajas: "Todo súper bien"
Desventajas: "The seats were very uncomfortable. Food was less than mediocre."
Desventajas: "Todo súper bien"
Desventajas: "Súper bien"
Ventajas: "Vuelo muy bueno con pocos pasajeros y todos los servicios excelentes."
Ventajas: "El avión muy cómodo, limpio y todo funcionaba ok. El personal muy amable."
Desventajas: "Nada."
Ventajas: "Crew welcomes"
Desventajas: "Bad takeoff and landing"
Desventajas: "Checkin at Jakarta needs fine tuning. Checkin in started 30mins later than what the QR rep informed me an hr previously. QR lounge needs upgrading."
Ventajas: "Qatar business es la mejor con diferencia"
Ventajas: "El vuelo perfecto, el personal atento en todo momento , como siempre para repetir"
Desventajas: "La comida suele ser aceptable , lo unico en estas compañias aereas pica un poquito y tiene muchas especiaes, pero en general bien"
Ventajas: "El vuelo perfecto, el personal atento en todo momento , como siempre para repetir"
Desventajas: "La comida suele ser aceptable , lo unico en estas compañias aereas pica un poquito y tiene muchas especiaes, pero en general bien"
Desventajas: "Before our trip we called Kayak service desk with the request to reserve our seats. The answer obtained was that we should do it online. When we went online there were almost no more seats available so we decided to go to the check in counter in the airport. Although we were more than 3 hours in advance in the airport there were almost no seats available. We were very disappointed about this service, we never experienced this with any other airline companies..."
Desventajas: "Dirty old plane"
Ventajas: "I have long stay in the DOha airport, 22 hours, and during this there is no accomodation is provided by Qatar airway"
Ventajas: "Timely response on the phone."
Desventajas: "Timely response on the phone."
Desventajas: "Crew members were not concerned. Service was not proper and on time."
Ventajas: "Nothing at all"
Desventajas: "Everything"
Ventajas: "TImings"
Desventajas: "Price"
Ventajas: "Increíble la amabilidad del personal, la comida muy rica y abundante al igual que la bebida"
Ventajas: "Increíble la amabilidad del personal, la comida muy rica y abundante al igual que la bebida"
Ventajas: "Servicio, excelente igual que el personal muy atentos"
Desventajas: "Trasbordo en Sao Pablo, fue de imprevisto por problemas con el aeropuerto"