Ventajas: "Crews and their messages sounded nice but some parts sounded like it was little too much for normal passengers.; somewhat threatening or too warning ..?"
Desventajas: "Transit should be guided better, especially if it involves terminal change. It was difficult to pickup and send the luggages as well. The airport terminals were way too hectic. It was hard to find ground staffs."
Desventajas: "A330 business class seats ate almost lay flat. Seats are older and don’t fully flatten out anymore"
Ventajas: "From Atlanta to Manila we were served 2 meals. The time gap between the two servings is just too long. For a 14 hour trip the first meal was just after take off and the second about 2-3 hours before landing. The snack was too small of which we were made to choose : a banana, a bread and a brownie."
Desventajas: "Adding more to the food. And also if crew can check on passengers who lie down in economy as if they are in business class taking space of the other passengers making it uncomfortable."
Ventajas: "Crew was great and economy seats have above average legroom."
Desventajas: "Bathrooms could have been cleaned up a bit."
Ventajas: "Service, entertainment, and seats are all great."
Desventajas: "Korean airlines could use air nodules for their seats as both flights became very hot towards the end."
Ventajas: "Crew was very attentive. Even though the flight was delayed, we got to our destination earlier."
Desventajas: "More frequent stops for water or drinks or at least larger cups. ."
Ventajas: "The food is great! The plane is clean. The crew is super nice."
Desventajas: "The seats are uncomfortable, as with any seats in coach with other airlines."
Ventajas: "The crew was very friendly and accommodating. The food was delicious. The plane was clean. This was much better than United Airlines."
Desventajas: "As with other airlines, flying coach is uncomfortable."
Ventajas: "Good service. Feed you twice. Which is great. But on a red eye. You want to sleep."
Desventajas: "Plane feels dated. A title tired."
Ventajas: "Great crew, good food, easy to watch entertainment , and food better than most airlines"
Ventajas: "Good food. Good communication."
Desventajas: "More water."
Ventajas: "The crew was amazing and accommodating as we had an infant."
Desventajas: "Entertainment was subpar."
Ventajas: "excellent service - good food"
Desventajas: "aircraft a bit outdated"
Ventajas: "Good service, 6 hour flight with 2 free meal!"
Ventajas: "Friendly staff."
Desventajas: "poor hospitality by cabin crews cabin crews are very stingy in providing drinks"
Ventajas: "Service and food was good."
Ventajas: "great service. my kids loved the special treatment!"
Ventajas: "Service was great. Food was good."
Desventajas: "I flown KAL business class a number of times and it’s ok this was first back of the bus experience and it’s awful. I could give ten things I did not like about this flight but I’ll sum it up with one. I brought my own inflatable sleep pillow onboard and after using for about an hour I was woken up and told it was against company regulation to use your own pillow."
Ventajas: "I like the Korean bibimbap food in the movie selection was good for the Korean and Asian movies although there were just a few"
Desventajas: "People did not follow the boarding orders everybody just lined up all at one time and the crew let them on board even though they weren't supposed to go on so even though I was supposed to board first I could board last. I didn't really like the selection for the Japanese and Korean m music with no CJ pop and Kpop like more traditional Japanese music like Koto and more traditional Korean music"
Ventajas: "Flight attendants are pretty and nice."
Ventajas: "Korean Air is a cut above other airlines. The staff is professional and apparently very well trained. We received excellent customer service."
Ventajas: "They have bibimbap which is always a great meal option on a plane. The plane felt clean and new. Flight attendants were very nice and made several rounds of water service. Duty free catalog was immense, esp for Korean skincare. Great chance to shop."
Desventajas: "If you're on an extra long flight, you might feel like there aren't enough movie options in the entertainment system, but my flight was only 8 hours so I was satisfied."
Ventajas: "The seats were very comfortable on this aircraft. The food was great and the staff was very attentive,"
Desventajas: "I wish the flight was 2 hours longer so I could sleep more on the plane."
Ventajas: "Great flight crew, speedy and efficient departure procedure"
Ventajas: "Incheon Airport consistently rated one of the best in the world, has everything s traveler needs and more. Airplane was exceedingly clean, Flight Attenddents very professional, attentivel and efficient."
Ventajas: "비행기안 승무원들은항상 웃고 친절해서 편안한 여행을 할수있다"
Ventajas: "Friendly staff"
Ventajas: "The staff was friendly and helpful"
Desventajas: "There wasnt anything that i didnt like"
Ventajas: "Everything except the food option"
Desventajas: "No vegetarian option for the meal"
Desventajas: "Crew members scrambled to prepare for live demo of inflight saftey as video stoped. Crew member did not give clear demonstration of saftey. Such as seat belt buckle faced her, and life jacket was inside out."
Ventajas: "Entertainment had a wide variety of choices. The food that I could eat was delicious and served with REAL silverware on REAL plates and cups. Amazing. The commitment to the environment and style is truly outstanding."
Desventajas: "I have a severe food allergy, and all of the dinner options had the food I was allergic to. BUT! They were willing to give me a bunch of little foods to make a whole meal, and were truly sympathetic to my plight. I'd fly with them again"
Ventajas: "Light flight, extra space."
Desventajas: "One of the luggage wheels is broken. No ground personal in the airport to take care of the matter. Called and eMailed the claim. However, KAL refuses to look into the matter."
Desventajas: "Good customer service"
Ventajas: "The flights were excellent. Hong Kong to Seoul and Seoul to Seattle. Business class lounge in Hong Kong was comfortable."
Desventajas: "The business class lounge in Seoul was very crowded with non-business class passengers. Not a pleasant experience."
Ventajas: "Compared to U.S. carriers, except for Hawaiian Air, Korean Air has been very reliable and quite enjoyable over the years. Meals are quite good for contracted airline food, and attendants are typically very friendly."
Desventajas: "Seats on any airline are always a bit tight unless you pay for an upgrade. The music variety could have featured a few more American artists."
Ventajas: "The service offered was different than my trip to INC from Kona. Which I would rate excellent service. But coming back the crew made it feel inconvenient. I had to wake for others to eat. I was very tired and just wanted to sleep."
Desventajas: "I had to wake up so person behind me could eat."
Desventajas: "Lights in cabin too bright while serving meals. Could turn it down a notch"
Ventajas: "Everything; from initiating reservations, seat assignments, check-in, inflight, etc. Korean Airlines is simply the best!"
Desventajas: "There wasn't anything that I didn't like."
Ventajas: "Friendly service. Seats and temperature in cabin was comfortable. Meals were tasty and good portion."
Desventajas: "Slight delay in departure"
Ventajas: "Comfortable seats, good meals"
Desventajas: "Can't book seat ahead of check in."
Ventajas: "Great service overall . Crew was very nice."
Desventajas: "at 9pm flight they turn the lights on after the take off. Very difficult time sleeping. Again they'll turn the lights on 1.5hrs before landing, too."
Ventajas: "Tripulación extremadamente atenta, limpiaban los baños cada vez que alguien lo usaba, silenciosa. Cabina moderna, asiento totalmente reclinable, muy cómodo."
Ventajas: "It was better than expected. A wide selection of in flight entertainment to help pass time. I'd give it a 5 if I were in first class."
Desventajas: "The plane did not have individual air vents, so at times I was too warm but could do nothing about it."
Ventajas: "Foods was over expected. We thought to get only snacks and drink coz it was an hour flight. But they served fish meal."
Desventajas: "Small room for resting our legs. So tight for foreigners. No entertaining on flight."
Ventajas: "I make the trip to the Philippines a few times a year and usually on delta. I tried Korean this time and was pleasantly relieved to find they offer a equal or better experience for less money in many cases"
Desventajas: "Nothing that wouldn't be the case in most airlines given the same situation. Only issue I have is short time change in flight but less than 30 minutes did not affect me and likely anyone else either"
Ventajas: "the food"
Desventajas: "i wish you could have more options on TV comedy :) more episodes of the big bang theory and/or friends :)"
United es una aerolínea con muy mala comida
ANA es una aerolínea con buen servicio
Auxiliares de vuelo respetuosas y atentas
Ventajas: "Time is good."
Desventajas: "With long flight these two are a must ! Food is very limited and needs to have more movies."
Ventajas: "Buena aerolinea"
Desventajas: "Que hable ingles bien el personal"
Ventajas: "Outstanding service as always - ANA rocks!"
Desventajas: "Too many (redundant) service announcements. Suggest simplifying and keeping them short and less repetitive to avoid inconvenience, esp while enjoying entertainment."
Ventajas: "Timely schedule"
Desventajas: "Foods and beverages quality/variation"
Ventajas: "On time. Clean interior. Kind cabin attendants. A high quality standard of performance."
Desventajas: "All was 100%! Thanks!"
Ventajas: "More movies choices is better and I had asked to get seat comfortable, yes the boarding crew staff made it. Thank you."
Desventajas: "Movies and musics more variables from all over the world."
Ventajas: "Los dos vuelos que tome salieron demirados por diferentes motivos"
Ventajas: "Flight attendants were very nice"
Desventajas: "Movies on board need upgrade"
Ventajas: "Overall the service was good."
Desventajas: "ANA flight attendants were not very well versed in the English language. Very hard to communicate our needs."
Ventajas: "ANA's staff were professional and helpful. They will do their very best to accommodate your request within reason, very satisfied how they handled our issue."
Desventajas: "We made our reservations through kayak / justfly.com and paid an additional fee to reserve our preferred seating assignment. During check in, our seat reservations were not granted because justfly.com did convey our preferences."
Ventajas: "The 787 was awesome. Very comfortable. Great staff and service."
Ventajas: "The service...the food...the entertainmrnt....tq tq tq"
Ventajas: "Staff were amazing."
Desventajas: "Nothing great experience!"
Ventajas: "The food, choices of entertainment, and the crew"
Ventajas: "Food tasted great, flight attendants were super nice love the food holders under the seats to rest your feet"
Desventajas: "Nothing really to Complain about. Selection of movies could have been a little better but it’s a Japanese airline didn’t expect a lot of American Content"
Desventajas: "Everything the whole team was great."
Ventajas: "crew and food was great"
Desventajas: "seat cushion was a bit on the dead side."
Ventajas: "The food and staff were great."
Ventajas: "Flight was fine"
Desventajas: "I asked for a small water bottle (early flight from Tokyo to Jkt they gave a small water bottle) and it seems they mase a big deal to give me one and I traveled with my 2,5 yo and I tried to keep her hydrate since she has problem with dryness ans her skin"
Ventajas: "Friendly crew... awesome entertainment. Good drinks and food, one of the best traveling experiences I had. Thank you!"
Desventajas: "Same repeating music"
Desventajas: "Flight attendant didn't mention so well about drink service."
Ventajas: "Service and food were great."
Desventajas: "That I was listed as standby when I went to check in; I eventually got my ticket and my preferred seat selection."
Desventajas: "Los espacios entre asientos son muy pequeños."
Ventajas: "Cheap prise"
Desventajas: "Food and entertainment"
Ventajas: "The service from this airline is so great. Everyone is smiling and treats you like a valued guest."
Desventajas: "Obviously you will not get the best food on an airplane. The food is enough to keep you alive, but is not going to earn michelín stars."
Ventajas: "Cabin crew were really nice & helpful. My upgraded seat next to an open seat was really nice & comfortable."
Ventajas: "ANA from Tokyo to Jakarta, ANA- Jakarta to Tokyo."
Ventajas: "Food and entertainment is great."
Desventajas: "Boarding process. System was down. Very strict with the bagage rule. Excessive bagage charge is very expensive, unlike Eva air"
Desventajas: "No opción de español"
Ventajas: "Service was great, food was decent. Bumpy ride though, plane felt "old"."
Desventajas: "Everything was good. Only thing I could say is the plane felt outdated."
Ventajas: "Enough room for relax, I love this one"
Ventajas: "The service, the professionalism, and the wonderful Dreamliner Boeing 787 aircraft"
Ventajas: "friendly flight attendants, clean toilets"
Desventajas: "the stroller take forever to show up when landing"
Desventajas: "Delay 4h+ while passangers stay inside aircraft. No firm information, information keep changing. Crazy!"
Ventajas: "The food were good and just enough for the inflight need"
Desventajas: "The time to get to the next flight is so tight! I wish there's a 30 minutes more so I don't have to rush and be the last one to get in the plane."
Ventajas: "Flight was very good - enjoyed meal and entertainment"
Desventajas: "Signage at Honolulu airport is unclear - -difficult to find connecting terminal"
Ventajas: "Flight from Chicago had lots of leg room, Attendants are great!"
Desventajas: "Maybe come around more often with water/drinks and offer more movies and food choices."
Ventajas: "very comfy, great ground handling crew"
Ventajas: "5 stars around"
Desventajas: "El espacio entre el asiento de enfrente. Es pequeño."
Ventajas: "There was a delay"
Ventajas: "Lindas y exquisitas chicas japonesas, atentas en todo momento"
Desventajas: "Todo excelente,."
Ventajas: "Good staff, good service, good entertainment"
Desventajas: "Although my partner and I bought our tickets together and booked them almost 9 months in advance, we were not seated together, which made the flight more difficult and uncomfortable."
Desventajas: "limited movie selections"
Ventajas: "The food was excellent and the flight attendants were courteous and thoughtful."
Desventajas: "I slept through a meal."
Desde que llegamos al aeropuerto nos trataron muy bien. Es una aerolinea diferente y con altos estandares de calidad y de servicio.
Una aerolinea con estandares de calidad y de servicio insuperables. Nos trataron muy bien desde que llegamos al Counter.
El pase de abordar marcaba DOH, cuando llegué al aeropuerto me dijeron que mi vuelo salía de HIA, por lo que tuve que pagar un taxi para moverme de aeropuerto. La respuesta de la aerolinea fue: "lamentamos el inconveniente".
No permiten la facturación en línea de grupos. Por tanto al facturar en el aeropuerto terminábamos sentados en filas centrales y esperados.
Ventajas: "La tripulación es muy buena. El asiento no es el problema, sino la incomodidad que aporte la persona vecina."
Desventajas: "Que haya más variedad en la comida vegana"
Ventajas: "Todo muy cómodo y amables"
Desventajas: "El abordaje"
Ventajas: "El abordaje y descenso"
Desventajas: "Que los asientos de dos pasajeros estuvieran un poco más separados y que el menú de entretenimiento no esté en el respaldo de los brazos porque molesta mucho al compañero"
Ventajas: "La mejor aerolínea, felicitar a la sobrecargo Viviana que se notó su profesionalismo ante mi persona."
Ventajas: "Quality aircrafts and entertainment."
Desventajas: "Service and helpfulness of attendants."
Desventajas: "Me demoraron el abordaje por una batería que tenía en mi maleta facturada, 40 minutos antes de que salga vuelo, demorandome 25 minutos en atenderme para decirme que debo dejarla o declararla pero que no tengo tiempo de hacerlo o perdería el vuelo. Y ahí quedó mi batería. La comida más variada"
Ventajas: "The crew in the plane was very supportive and assisted us with the baby and have provided all possible comfort"
Desventajas: "we have booked a wheelchair to carry old grandmother with permanent injured hand and the baby to the plane, and we have confirmed availability of the same by calling QA office in Qatar. However QA did not provide a wheelchair during check-in at Paris Charles de Gaulle for whatever unjustified reason"
Ventajas: "la atencion de la tripulaciono fue muy atenta, el entretenimiento excelente, el embarque organizado"
Desventajas: "la salida se retraso, y el espacio es algo reducido, la sensacion de corriente de aire es muy elevada en general y sonora."
Desventajas: "Slow boarding while passengers stand in the queue, late take off"
Ventajas: "bien en general"
Desventajas: "el trayecto, intenta hacerlo mas rápido y una conexion adecuada"
Ventajas: "a la vuelta habia sitio y se venía comodo, el personal de vuelo agradable"
Desventajas: "puntualidad, y el vuelo fue muy muy largo , el tramo de shanghai a doha se hizo eterno, 11 horas o mas"
Desventajas: "La puntualidad. Hubo un retraso y perdimos conexión , un desastre en in viaje de trabajo , tiempo irrecuperable"
Desventajas: "Atención al cliente: en el tramo Doha-Nairobi pedí un cambio de asiento porque el compañero de fila estaba borracho (subió borracho y empezó consumir alcohol antes de despegar el vuelo), y me enviaron a un asiento incómodo, aún cuando cuando les dije que sufro de discapacidad en una pierna"
Desventajas: "I was given incorrect date and missed my flight. I had to spend 750 £ and buy a flight from another airline to get home"
Ventajas: "The service was super and the food was delicious even the seats are very comfortable"
Desventajas: "Everything was super"
Ventajas: "The trip was very comfortable and food suited me"
Ventajas: "The crew were nice and very helpful. Vegeterian meal was great"
Desventajas: "It was cold almost for everyone and everyone used blanket, some people asked for second blanket."
Desventajas: "Snacks and drinks could be betteri"
Ventajas: "Wonderful crew. Pretty nice and clean plane, I wish the normal distances between chairs were a bit bigger. My knees hurt. Flight was very smooth, landing seamless."
Desventajas: "Boarding in jfk is always a nightmare, and this was not any better. Huge crowds blocking the hallways, boarding started 15 minutes late, departed late - therefore arrived late and we missed the connection to Kiev, had to spend 8 hours in Doha."
Desventajas: "Display showed TV news, not boarding Info. Boarding Zones were announced only once, if you missed it stuck in security you have no way of finding out."
Ventajas: "Comida excelente tanto en Business como en la sala VIP en Doha (desayuno a la carta)"
Desventajas: "Embarque del segundo vuelo en autobús..."
Ventajas: "Comida excelente tanto en Business como en la sala VIP en Doha (desayuno a la carta)"
Desventajas: "Embarque del segundo vuelo en autobús"
Ventajas: "Went out of their way to be helpful"
Ventajas: "On business class, so service was extraordinary"
Desventajas: "The seat from Jakarta to Doha, especially the head/neck holder was uncomfortoble. Too big and stiff and wasn’t on the right possition even though it is adjustable. One of the crew didn’t say anything, not even smile after she opened the curtain between bussiness and economy class at row J K L. She just walked away."
Ventajas: "The food was great with three options for each meal and there were a lot of options for in flight entertainment"
Ventajas: "Food service was good"
Desventajas: "Flight was delayed leaving LAX and was about an hour late to arrive at Doha. Fortunately, despite the 45 minute window for connection, I managed to get my connecting flight to Islamabad thanks to good support from ground staff in Doha"
Ventajas: "Puntualidad, comodidad"
Desventajas: "El aire acondicionado estaba muy fuerte y aunque te quejes no lo bajan"
Ventajas: "Video on Demand at each seat in coach. Friendly staff. Also patient staff, what with the languages they have to cover with each flight. The airline goes everywhere so it’s impossible to say what anyone will be speaking."
Ventajas: "Food, entertainment options, comfortable seats, warm blankets"
Ventajas: "Un vuelo tranquilo y agradable, y la atención de la tripulación excelente. Lo único malo la comida. Muy difícil dormir a no ser que tengas delante salida de emergencia"
Ventajas: "Buena atención, buen vuelo, la comida bien. Nada que objetar"
Desventajas: "Todo súper bien"
Desventajas: "The seats were very uncomfortable. Food was less than mediocre."
Desventajas: "Todo súper bien"
Desventajas: "Súper bien"
Ventajas: "The Qatar crew was great and the entertainment was on point."
Desventajas: "That my departure times were 1 to 2 hours earlier than what was on my electronic ticket, if I hadn't checked on the airport website, I would've missed all my flights!!"
Ventajas: "Vuelo muy bueno con pocos pasajeros y todos los servicios excelentes."
Ventajas: "El avión muy cómodo, limpio y todo funcionaba ok. El personal muy amable."
Desventajas: "Checkin at Jakarta needs fine tuning. Checkin in started 30mins later than what the QR rep informed me an hr previously. QR lounge needs upgrading."
Ventajas: "Qatar business es la mejor con diferencia"
Ventajas: "El vuelo perfecto, el personal atento en todo momento , como siempre para repetir"
Desventajas: "La comida suele ser aceptable , lo unico en estas compañias aereas pica un poquito y tiene muchas especiaes, pero en general bien"
Ventajas: "El vuelo perfecto, el personal atento en todo momento , como siempre para repetir"
Desventajas: "La comida suele ser aceptable , lo unico en estas compañias aereas pica un poquito y tiene muchas especiaes, pero en general bien"
Desventajas: "Before our trip we called Kayak service desk with the request to reserve our seats. The answer obtained was that we should do it online. When we went online there were almost no more seats available so we decided to go to the check in counter in the airport. Although we were more than 3 hours in advance in the airport there were almost no seats available. We were very disappointed about this service, we never experienced this with any other airline companies..."
Desventajas: "Leg space in economic class is too less. No options in vegetarian food. They don't give you what you want."
Desventajas: "La atención a la categoría Emerald, ni en LAX ni HKG ni durante el vuelo el tener categoría Emerald hizo diferencia alguna con la atención recibida a diferencia de Qatar, AA o Japan Airlines en que se esmeran en el buen trato a los viajeros frecuentes de la alianza one world."
Ventajas: "The flight was good"
Desventajas: "Everything was great"
Ventajas: "Entertainment option"
Desventajas: "4hr to repair a tire, and crew rest limitation made extra stop at Taipei"
Desventajas: "not much choices in the movie selection"
Ventajas: "Vegetarian oriental meal was good. Movie selection was good."
Desventajas: "Plane was delayed 1 hr. I was not notified on time to go make arrangements to go to the airport a little later."
Ventajas: "La comodidad del avión, el entretenimiento a bordo muy completo y el catering a bordo muy bueno"
Desventajas: "La atención del personal. Parecían poco felices pero me pasó en los 3 vuelos que tomé en Cathay"
Desventajas: "Distancia de asientos"
Ventajas: "El entretenimiento de abordo y el espacio entre asientos"
Desventajas: "El personal, es muy poco amable"
Ventajas: "Everything was quite nice."
Desventajas: "Happy with everything. Staff were very friendly and helpful."
Desventajas: "Food extreamly salty and makes you gassy. Bathrooms were always dirty and out of items. Economy cabin was freezing cold and the blankets provided are paper thin."
Desventajas: "Everything compared to Emirates or Etihad"
Ventajas: "The crew was so polite and kind!"
Desventajas: "I had no problems"
Ventajas: "Seats were spacious enough"
Desventajas: "Departed about 40 minutes late without an explanation, then had to take a circuitous route around local thunderstorms which added another 30 minutes, so that we arrived over an hour late. Deplaning was also very slow, such that we cleared the airport at 1:45 AM, rather than 11:35PM as scheduled."
Ventajas: "No llego mi maleta a Vancouver"
Ventajas: "No llego mi maleta a la cuidad de Vancouver y tenía una conexión y fue todo un desastre con tantas vueltas"
Ventajas: "It’s tough to make a 15 hour flight in coach very pleasant, but with the seats and entertainment system in the 777, it was really fine. I recently took a 6 hour flight on Wow airlines in a A320 and the seats were terrible and no entertainment. The Cathay flight, though it was more than twice as long on the air, was much more pleasant."
Desventajas: "I wasn’t crazy about the meals on the flight. A choice of chicken or pork was pretty limiting, at least for me. The plane did have a snack area which was open throughout the flight, which was good."
Ventajas: "Smooth boarding"
Desventajas: "Air hostess did not offer hot drinks"
Desventajas: "No hay películas en español"
Ventajas: "Flight was not delayed"
Desventajas: "Economy seating needs more leg room and room to recline seats especially for 15 hr flight. Carry on baggage is only 15 lbs."
Desventajas: "Plane was old and not Super comfortable. Also no WiFi!"
Ventajas: "Great food, great movie selection. Fast service. Unexpected full meal"
Desventajas: "I was pushed to a later flight with another company because the plane was overbooked."
Desventajas: "My mother has health issues. She is diabetic, and asked for Juice. Air hostess told her they don't have the permission to serve anything for certain period of time. They did not give her Juice, and she was not feeling well. I'll not choose this airline again. Food was ok too"
Desventajas: "Delayed flight and promised me in Chicago and in Flight that the plane in Hong Kong would wait. Now I am sitting inside the Airport waiting until morning to fly out. I will never fly with them again. LIARS!"
Ventajas: "Cathy Pacific is always in the top 10 airlines of the world for a reason. The staff and service are top of class."
Desventajas: "The economy seats could recline a little more and be slightly wider for more comfort."
Ventajas: "Most of the stuff was regular flights"
Desventajas: "Even after explicitly asking them for Hindu vegetarian food they gave me chicken with the wrong label. I realized it after eating a bite. They should not have done this mistake."
Ventajas: "On time"
Desventajas: "Slow food service, average food. Slow after meal pick up."
Ventajas: "On time. The crew on"
Desventajas: "No inflight entertainment. Zero. Bad. Crew is not as nice as Cathay Pacific. English not as good."
Desventajas: "The meals were not as good as on my previous flights"
Ventajas: "The crew are very nice. They maintain the toilet area clean and with paper supplies. I love the availability of having a hot noodle soup in between meals."
Desventajas: "No slippers, toothbrush & toothpaste for economy passengers. Some airlines will give this automatic due to long hours trip."
Ventajas: "No issues."
Desventajas: "No complaints."
Ventajas: "I made it home"
Desventajas: "Next time I book a flight to make sure I pick a seat of my choosing or pay for a seat.. the seat that I was in was absolutely horrible"
Ventajas: "Route and travel time. The food taste good."
Desventajas: "Bathrooms need to be cleaned in between flights; meal didn't have any condiments included ; they don't provide a toiletry bag with basics of toothbrush and socks; airplane needs to be CLEANED.. we found dental floss and empty containers inside the seat pocket."
Ventajas: "Great food, free, and also free snacks, lovely staff, extra pillows and blankets provided. Roomy, loved it, plan to use then again !"
Desventajas: "lost my luggage"
Ventajas: "Service and timing"
Ventajas: "Overall from accommodations to friendly staff my experience with the Cathay Pacific air is outstanding. I will recommend it to all of my family & friends! Thank you CPAir!"
Desventajas: "International flight delayed after boarding the flight.Flight connection missed. Instead of providing the accommodation, passengers got boarded into flight to Los Angeles. Again another flight to Chicago which dropped the passengers in around midnight. Had to pick them from 4 hour distance from Chicago which was planned early. overall journey was more than 36 hours. No information to the passengers until last minute. Some passengers does know English."
Ventajas: "Friendly staff and helped me."
Ventajas: "Staff Food"
Desventajas: "Delayed due to rain (stopped us boarding, held in skyway for 15 minutes, had to run to another gate) Poor communication on delay/flight info."
Ventajas: "The cabin crew were great. Very helpful and they professional."
Desventajas: "Dubai was foggy, they diverted us to Alfugaire. Supposedly for an hour time but we stayed for 4 hours and almost missed our connection. Not nice."
Ventajas: "We were booked on "S" class fares, which meant no seat selection until 48 hours before departure. However, we were able to get aisle seats with no problem. The crew was wonderful, service was great, and entertainment exceeded expectations."
Desventajas: "Boarding--but I never like the boarding process."
Desventajas: "Food was good but could be better. Healthier, purer"
Ventajas: "I booked the flight at an excellent price. Service is always good."
Desventajas: "Unfortunately, the cheap price meant my husband and I couldn't sit together for the 15+ hour flight."
Desventajas: "Those economy seats can only fit a child comfortably."
Ventajas: "Excellent. Food was good."
Ventajas: "I liked the fact that the plane was not delayed...pretty impressed by that because I fly a lot and some of the worst offenders in flight delays have to be ones that fly within the USA. Boarding the plane was very organized."
Desventajas: "Food...it could have been better....but you do get feed often."
Ventajas: "crew members are friendly"
Desventajas: "Excessive time to get ticketing in the beginning. Poor passenger handling and lack of caring by checking in and airport agents"
Desventajas: "The transfer in Manila was like nowhere else. After the security check we were sent outside where buses were driving to claim our checked-in luggage to take it for another check just to drop it one minute later. Anywhere in the world if you board a flight with a stop-over you see your luggage at the final destination, not the case if you fly trough Manila."
Desventajas: "Too cold on the plane, air is very dry, seats are very uncomfortable. The seats are hard. No cushion. No foot rest."
Desventajas: "Got food poisoning from the potato salad, as did other Americans who were on our same flight"
Ventajas: "excellent check in, they accommodated me despite my late arrival due to traffic from an airport transfer from another terminal"
Ventajas: "The crew was good and professional. Friendly."
Desventajas: "Flight from MNL to DPS had no entertainment system."
Ventajas: "Crew was very caring and service was excellent."
Desventajas: "The security agents at the boarding gate was rude and juvenile. I’m not happy to have to walk on my socks to get my shoes after a hand search. I don’t mind the search; I do mind the lack of assistance in retrieving my hand carry and shoes."
Ventajas: "great flight great service"
Ventajas: "Leg room was small."
Desventajas: "Outstanding flight to Hawaii."
Ventajas: "I loved the space in Business class. It was comfortable and great for sleeping."
Desventajas: "The movies in the entertainment system were boring and the food fell short of what I would expect from business class."
Ventajas: "On time flight"
Desventajas: "Slow checking and too much time to wait"
Ventajas: "The flight was underbooked so I had a row to myself. That always makes a happy flight."
Ventajas: "Im comfortable"
Desventajas: "The food"
Ventajas: "The flights themselves were good and the crew members were attentive to requests."
Desventajas: "The worst part was my departure flight was delayed a full 24 hours due to the airline combining two flights to ensure max capacity on board. No concessions were given and unfortunately I lost out on a whole day of my vacation, so beware if you book on Phillipine Airlines, you may not receive the flight dates which were originally booked."
Desventajas: "Those of us in Biz Class had to be on the same bus out to plane on tarmac. No real priority boarding. Would be better to provide transport for BC out to plane first. Only aspect of trip I found unpleasant."
Ventajas: "Great experuance. Caring staff"
Ventajas: "Great service Super friendly crew"
Ventajas: "early arrival"
Desventajas: "to many security check in art Airport."
Ventajas: "Seat are comfortable"
Desventajas: "Not much options for in-flight entertainment in A300-200"
Ventajas: "In-flight entertainment movies"
Desventajas: "Sitting too close to other passenger"
Ventajas: "Overall a very nice flight. Crew was helpful when asked to assist and provide additional beverages."
Desventajas: "Food was pretty awful. Needed more beverage service throughout the flight, just water would have been fine. Shouldn't have to constantly ask for water, the crew should pick up on the need and respond to it."
Desventajas: "Delayed flight and suddenly PAL require each one of us to check in our carry baggage."
Desventajas: "El vuelo estuvo demorado x más de una hora!"
Ventajas: "Smooth journey"
Ventajas: "The cabin crew was very attentive. Anticipated the passengers needs. The food was delicious too."
Desventajas: "Why are there so many security lines to go through. Before going to the check in counter there's a security line; at the immigration there's a security line which I believe is required there; then at the gate there's a security line. There are just too many security lines to go through"
Ventajas: "Flight was on time..staff was courteous"
Desventajas: "Good was ok"
Ventajas: "Enjoyed my round trip flight on Philippine Airlines. It was beyond my expectation. Flight crew were very courteous and friendly. I would fly with this airline again"
Desventajas: "Cluster of passengers waiting to go through boarding the plane at the gate"
Desventajas: "Flight is always late Seats are very small no screen at your seat meals are so-so"
Ventajas: "Food, gift pack, in-flight wi-fi based entertainment."
Desventajas: "Seating a little bit cramped in coach."
Ventajas: "Very friendly, professional staff. Far superior service to US-based airlines."
Ventajas: "The crew"
Desventajas: "Boarding so bad"
Ventajas: "Need more leg room"
Desventajas: "Food, wasn't good"
Ventajas: "Personnel were kind"
Desventajas: "the space of the seat is too narrow. the announcers can barely be heard. White bread at meals should be eliminated and whole wheat or more nutritious grains should be used."
Ventajas: "Ok its flight are nice and accomodation are nice"
Desventajas: "Foods are poor because they have only two choices!!!"
Ventajas: "The ground crew were extremely helpful and friendly. The airport in Manila is not very good, but that's not PA's fault."
Desventajas: "Seats are a bit small and the WIFI both in the aircraft and in the airport was horrible."
Ventajas: "Good service. Comfortable."
Desventajas: "Every flight from Manila to Honolulu was delayed at least 1 hour."
Ventajas: "The staff members were very courteous, and meals were healthy. Nice selection of inflight entertainment."
Desventajas: "The temperature was very cold. Many people wore jackets and used blankets and we're still cold."
Ventajas: "flight attendants service was excellent."
Desventajas: "DELAYED FLIGHT"
Ventajas: "Flight was supposed to leave at 7:30 PM, but got delayed to a 10 PM takeoff. You'd think the crew would be apologetic, attentive and considerate given the time change, but it was even the lead flight attendant who kept making announcements (duty free, serving dinner, weather, time, seatbelt status change, everything). Nighttime flights are supposed to be more peaceful with announcements kept to a minimum, right?"
Ventajas: "Cheapest price for a flight from Denpensar to Bangkok"
Desventajas: "Crew was rude. I paid for an emergency exit seat, only to find out the manager at the check-in counter gave me a seat with hardly (if any) extra leg room. I moved to the back of the plane where there were 6 open emergency exit seats with no one in front of them. I sat down and was immediately told you had to pay for these seats. I explained the situation and they ended up having me get my receipt to prove I had paid. Overall bad experience."
Desventajas: "Everything. 6 hr delay, unhelpful clueless staff, food, comfort of seats, lack of entertainment, crappy terminal in Manila"
Ventajas: "Direct flight."
Desventajas: "Small seats"